Hello Everyone,
I'm looking for either a confirmation that my my WLAN is bad, or suggestions on other things I should try before taking it back in for replacement.
Searching and browsing through the forums I didn't see anyone mention any of the problems I'm having so I'm assuming I'm the only one (or one of very few) that bought a Kaiser with a defective Wifi radio.
Here's the symptoms:
I tried connecting to my wireless connection at home maybe a day or two after I bought my Tilt (last Friday). My home connection is draft 802.11n with WPA2-PSK security.
So I enable the WLAN and it detects my Wifi network and it asks for the key. I input it and then it tries to connect, but... it never does. I tried it a few times consecutively and it still didn't work (I get the animating arrows and the 'halo' around the beacon, but then it goes away, and it just keeps doing that). Now, I've seen this before with on my XV6700 with a beta ROM of WM6, but I know well HTC and AT&T wouldn't release something with broken WPA/2 support. At least HTC, I thought...
So I unlocked my Tilt and loaded the factory Kaiser ROM I downloaded from here, and well, WPA2 didn't work on it either. Weird, I thought, so I searched forums and no one mentioned any of this. So I changed my security settings on my network to WPA-PSK (from WPA2) and that made no difference at all... I don't want to bore y'all with everything else I tried, but to sum it up, I then tried a WPA fix I found on PPCGeeks, but that just ended up making my WLAN staying disabled, so I unintalled that and I decided I would try it with a WEP or Open wireless network.
Well, this morning I did just that and even when I try to connect to a wireless connection with WEP, I get the same behavior when I tried this at home with WPA. I've triple checked the WEP key, and I know it's right.
I haven't tried it on an Open network yet, but I'm assuming I'm going to get the same results. I'll have to find a wireless router no one's connected to so that I can try this out, but it might take me a while. Should I even waste anymore time on this? Anyone else here having (or had) the same problem?
I might start loading the AT&T ROM on this soon so I can take it back, but if any of you have any suggestions, I'm all ears.
Wow. Am I the only one on here who's having this problem?? Lucky me, I guess... :S
Anyway, I just tried connecting to a public and open wifi network here in SF, but my Kaiser still wouldn't connect. Guess that confirms it: my WiFi adapter is defective.
Anyone know if I can get it replaced in a different store from where I purchased it, and what I need to take (hope it's just the phone)?
d0ubl3_d1zzl3 said:
Wow. Am I the only one on here who's having this problem?? Lucky me, I guess... :S
Anyway, I just tried connecting to a public and open wifi network here in SF, but my Kaiser still wouldn't connect. Guess that confirms it: my WiFi adapter is defective.
Anyone know if I can get it replaced in a different store from where I purchased it, and what I need to take (hope it's just the phone)?
Click to expand...
Click to collapse
just tried my wifi on the tilt ... works fine out of the box (to my home secured wireless network)
d0ubl3_d1zzl3 said:
Hello Everyone,
I'm looking for either a confirmation that my my WLAN is bad, or suggestions on other things I should try before taking it back in for replacement.
Searching and browsing through the forums I didn't see anyone mention any of the problems I'm having so I'm assuming I'm the only one (or one of very few) that bought a Kaiser with a defective Wifi radio.
Here's the symptoms:
I tried connecting to my wireless connection at home maybe a day or two after I bought my Tilt (last Friday). My home connection is draft 802.11n with WPA2-PSK security.
So I enable the WLAN and it detects my Wifi network and it asks for the key. I input it and then it tries to connect, but... it never does. I tried it a few times consecutively and it still didn't work (I get the animating arrows and the 'halo' around the beacon, but then it goes away, and it just keeps doing that). Now, I've seen this before with on my XV6700 with a beta ROM of WM6, but I know well HTC and AT&T wouldn't release something with broken WPA/2 support. At least HTC, I thought...
So I unlocked my Tilt and loaded the factory Kaiser ROM I downloaded from here, and well, WPA2 didn't work on it either. Weird, I thought, so I searched forums and no one mentioned any of this. So I changed my security settings on my network to WPA-PSK (from WPA2) and that made no difference at all... I don't want to bore y'all with everything else I tried, but to sum it up, I then tried a WPA fix I found on PPCGeeks, but that just ended up making my WLAN staying disabled, so I unintalled that and I decided I would try it with a WEP or Open wireless network.
Well, this morning I did just that and even when I try to connect to a wireless connection with WEP, I get the same behavior when I tried this at home with WPA. I've triple checked the WEP key, and I know it's right.
I haven't tried it on an Open network yet, but I'm assuming I'm going to get the same results. I'll have to find a wireless router no one's connected to so that I can try this out, but it might take me a while. Should I even waste anymore time on this? Anyone else here having (or had) the same problem?
I might start loading the AT&T ROM on this soon so I can take it back, but if any of you have any suggestions, I'm all ears.
Click to expand...
Click to collapse
This is what I did. Start->settings->connections tab->WiFI. Now you should see your routers name there with the signal bar next to it. Tap AND Hold the name, then go to settings or edit(I forget), then click NEXT, uncheck the box that says "the key is automatically provided"(thats for open access routers/networks that dont require codes). Then type in your code & make sure you specify what key # it is. click next and youre done. You should be able to connect.
silly question here. is your router broadcasting 802.11b or g? the wifi won't connect to anything else.
You might also check your AP to see if it's not broadcasting its SSID to the world (a common security setting). I couldn't connect until I enabled broadcast on my AP, set the network up, and then went back and disabled SSID broadcast.
Why in the hell this is a problem in the first place is beyond me, but this is the third smartphone/PDA with wireless that I've had to do that for. And every time, once the device found the network once, it never had a problem finding it again.
Believe me. I tried everything in the WiFi settings page. I edited the settings, removed them and added them again, and like I said before I even went and changed my security settings on my router (which to answer your question, zeta, it broadcasts in: n, g, and b. Same router worked with my Apache/XV6700).
Anyway, I stopped by the store where I bought it today and they told me that as far as he can tell, that does qualify for a replacement. The problem is they don't have any in stock to replace it with, and he has no idea when they'll be getting more in. They only received 2 on launch day, and I bought one of those. He did mention that I can get it replaced at any store, however, but they all might be in the same boat.
Guess I'll try another store tomorrow, but if not I guess I'll have to go through AT&T's tech support (don't like the sound of that) and get it replaced through them. So I guess this means I might have a few days to mess around with the phone and even try some risky thangs.
So if any of you developers and hackers, er, I mean tweakers need some1 to test something, I can be that guinea pig (for a while at least)... Just give me a shout.
To troubleshoot your wireless connection always try ruling out as many other factors as possible. So put your router to NO security (temporarily ofcourse) and have it broadcast 802.11g. Also make sure you add the mac address of your device to the list in your router, if it uses mac address filtering. Try connecting to it with a laptop and see if that goes fine. Work systematically...
PerfAlbion said:
You might also check your AP to see if it's not broadcasting its SSID to the world (a common security setting). I couldn't connect until I enabled broadcast on my AP, set the network up, and then went back and disabled SSID broadcast.
Why in the hell this is a problem in the first place is beyond me, but this is the third smartphone/PDA with wireless that I've had to do that for. And every time, once the device found the network once, it never had a problem finding it again.
Click to expand...
Click to collapse
I have a similar Problem, your solution works partly for me:
As soon as I enable the AP to broadcast it's ID, Kaiser connects.
But as soon as the ID is hidden, it does not connect.
Weird.
Is it a security problem if the ID is broadcasted, provided I use WPA2-PSK/AES?
Thanks
V
No. Hiding the SSID really only protects you from folks that are wandering around without any tools. Open up a more fully featured scanner, and it'll pull the SSID out of the air. The encryption is much, much more important.
And I also wouldn't bother with MAC filtering. Changing the MAC address is usually a software setting, so it's not all that much additional security. WPA/WPA2 are much better solutions.
Yeah, the hidden SSID is not an issue with me, since I don't mind broadcasting it at home. Not too paranoid about it. If someone *really* wanted to sniff and break into my network, they could. Don't do much important and highly confidential stuff at home anyway.
Plus, like Perf mentioned, there's software out there, even for PocketPCs, that will find so-called "hidden" SSIDs. Thanks for your suggestions, anyway.
d0ubl3_d1zzl3 said:
Yeah, the hidden SSID is not an issue with me, since I don't mind broadcasting it at home. Not too paranoid about it. If someone *really* wanted to sniff and break into my network, they could. Don't do much important and highly confidential stuff at home anyway.
Plus, like Perf mentioned, there's software out there, even for PocketPCs, that will find so-called "hidden" SSIDs. Thanks for your suggestions, anyway.
Click to expand...
Click to collapse
i had no issue connecting to my wrt54g running DD-WRT v23 SP2 with my SSID hidden with WEP enabled. when setting up a new connection, i just entered the name of the connection and then the WEP hex, and it connected flawlessly. Have fun hacking your phone until you can swap?
Mine is not working either. I exchanged the phone and found out that I was the 3rd person with the same problem.
BiPolarXpress said:
Mine is not working either. I exchanged the phone and found out that I was the 3rd person with the same problem.
Click to expand...
Click to collapse
Glad to hear, I'm not the only one.
I exchanged my phone this morning, and I just tried connecting to my wireless network and guess what??
I'm getting the SAME RESULTS.
Now, before anyone goes and tells me that my router is the problem or that it's user error, then tell me: why does my laptop, PS3 and my Wii connect just fine?? I even changed the SSID and WPA key last night and they all connected w/o a problem as well. All except my freaking Tilt.
Can be it a coincidence that I got 2 bad phones? I don't know if I should call the store and tell them to hold up on sending the other phone to HTC.
Which reminds me, I probably should try calling HTC today, but I doubt they'll be much help...
I don't think you're nuts, and I doubt you got two bad phones. But if you want to double-check, take the phone to your local Starbucks or other shop with WiFi and see if it can detect that AP.
But at this point, I'd be inclined to look for a firmware upgrade for your AP. I could be that it's not supporting long or short preambles right (a problem for some devices in the past), doesn't like seeing more than XXX different devices, or just doesn't like your phone much.
Either way, I'm smelling an issue with your AP. I had a US Robotics AP/Router that drove me nuts because it would spontaneously reboot after a random period any time an IPSec VPN was present.
try setting the power mode on best performance. when i do that i stay connected to wifi.
I took both my old I730 and my tilt to the coffee shop before I returned my first tilt. I was able to connect my I730 at the coffee shop and home, but couldn't connect the tilt at either place. I also tried some open AP's in my neighborhood that I have been able to connect to in the past with the same results. Picky phone or bad wifi radios maybe.
Jesus... like the bloke said:
1) Turn off wpa and see if it will connect (it will unless you have set your N router to only use "n") If it won't then send it back.
2) If it does... then turn on WEP 128bit on your router... and use that instead.
WM devices have always had problems with WPA...
Hi all.
I have tried my HTC TyTN II with one Wifi LinkSys WAG54GS Router using WPA and not hidding the SSID and works fine, no problem at all.
Test with one AP from DLink at the office, using hidden SSID and WEP 64 and 128 Bits and no problem at all, works as fine as my LinkSys.
I'm going to try hidde the SSID at home with WPA and WPA2 and post the results later to know if there is a common issue with Kaiser or some freaky coincidence.
Regards.
d0ubl3_d1zzl3 said:
Hello Everyone,
I'm looking for either a confirmation that my my WLAN is bad, or suggestions on other things I should try before taking it back in for replacement.
Searching and browsing through the forums I didn't see anyone mention any of the problems I'm having so I'm assuming I'm the only one (or one of very few) that bought a Kaiser with a defective Wifi radio.
Here's the symptoms:
I tried connecting to my wireless connection at home maybe a day or two after I bought my Tilt (last Friday). My home connection is draft 802.11n with WPA2-PSK security.
So I enable the WLAN and it detects my Wifi network and it asks for the key. I input it and then it tries to connect, but... it never does. I tried it a few times consecutively and it still didn't work (I get the animating arrows and the 'halo' around the beacon, but then it goes away, and it just keeps doing that). Now, I've seen this before with on my XV6700 with a beta ROM of WM6, but I know well HTC and AT&T wouldn't release something with broken WPA/2 support. At least HTC, I thought...
So I unlocked my Tilt and loaded the factory Kaiser ROM I downloaded from here, and well, WPA2 didn't work on it either. Weird, I thought, so I searched forums and no one mentioned any of this. So I changed my security settings on my network to WPA-PSK (from WPA2) and that made no difference at all... I don't want to bore y'all with everything else I tried, but to sum it up, I then tried a WPA fix I found on PPCGeeks, but that just ended up making my WLAN staying disabled, so I unintalled that and I decided I would try it with a WEP or Open wireless network.
Well, this morning I did just that and even when I try to connect to a wireless connection with WEP, I get the same behavior when I tried this at home with WPA. I've triple checked the WEP key, and I know it's right.
I haven't tried it on an Open network yet, but I'm assuming I'm going to get the same results. I'll have to find a wireless router no one's connected to so that I can try this out, but it might take me a while. Should I even waste anymore time on this? Anyone else here having (or had) the same problem?
I might start loading the AT&T ROM on this soon so I can take it back, but if any of you have any suggestions, I'm all ears.
Click to expand...
Click to collapse
I found that I couldn't get my Kaiser to connect to my WPA encrypted LAN - open access and WEP (64 and 128 bit) work fine.
Not sure what the problem is - maybe some incompatibility between the Kaiser and my Netgear router. I've downgraded the security to 128bit WEP for the time being but I'm hoping that there's a fix soon.
i have a linksys WRT54GX4. When I try to connect to it using the xperia, it tries to connect for a few seconds and then the status shows unavailalbe then a couple seconds later the status of the router goes back to available but i can never connect to it. The router is running a DHCP server and the wireless security is WEP 128bit and the authentication is open. I don't know why it doesn't want to connect. I really need to sort this out. Anyone else experience this problem? The phone connects to other routers in my neighborhood though, so it might be the router, but i have other devices connected to the router and they are just fine.
Haven't used that router before but maybe you could try updating the routers firmware to the lastest available.
These should be available from the manufacturers website.
already tried its the latest.th erouter isn't giving me any problems on my othe computers/ laptops. Is it possible that the x1 just isn't compatible with it?
Do you have any other security, i.e. MAC filtering, turned on?
no i never mess with the more advanced settings. BTW I even tried disabling all encryption basically unprotected, and it still gave the same problems! Thanks for the quick replies also.
Hmmmm......
Ok, I know its a pain but try changing your security from WEP to WPA.
Everyone with wireless should really use WPA or above, WEP is quite crackable with various free tools floating around the net.
yea but shouldn't it have connected with NO encryption whatsoever?
Hpoefully a hard reset will fix your problem?
I had the same problem but i thougt it was becuse ny router but i tried to connect to other networks aswell an got the same problem, well later on my phone stopped accepting files thrue the usb cable. and didt want to install some cab files that i had istalled before and knew was working.
I had enough and decided to hard reset it and it really fixed all my problems.
so hopyfully it will for you too..
Good luck.
yea i'm gonna try now, hopefull that will work, did u hard reset thorugh the iption in settings, or did you do it physiclaly through buttons>?
Havent had that problems ... what i do is allow only my devices mac address to connect ...
my psp as well as gf psp
2 desktop + laptop
htc touch cruise
xperia
and home media player
Everything else gets denied, cant really beat mac address filtering.
ok just tried a hard reset and still didn't work. The signal strength is full but the phone never even gives me that automatic message that there is a network available, but it does this for other routers in my neighborhood.
BuddyLee said:
Havent had that problems ... what i do is allow only my devices mac address to connect ...
my psp as well as gf psp
2 desktop + laptop
htc touch cruise
xperia
and home media player
Everything else gets denied, cant really beat mac address filtering.
Click to expand...
Click to collapse
Actually, you can, but that's for another forum
OK PROBLEM SOLVED. Did a factory reset on my router, then the phone connected. But when I went to change the channel from auto to 10, the wifi stopped connecting. After that, any susequent changes to the channel; whether I tried a different channel or set it back to auto, did not work and the only way to get it back was factory reset the router. So basically I have resseted my router, and have not touched the channel settings and it is working fine. BTW the dedicated Xperia tech support line is AWESOME, even though they weren't the ones who figured out why i had the problem (and they wouldn't have because it was the routers problem) they knew what they were talking about and are actually from the US!
n4v1n, did WiFi work for you in other networks (with other routers)?
I have the same problem with my phone: only reset of my house router allows the phone to reconnect.
I am not so convinced that it's a problem of the router, because two of Samsung phones (Omnia HD on Symbian and Wave on Bada) connect always without any problem.
does your router have a physical easy connect button? try to use that before connecting even you already have the proper setup on both devices. sometimes somehow that happend to laptop, phone, wifi card. and with a single push solved most of the quirks.
if i remembered correctly, older wifi support only up to 7-1 devices. and my phone seems never connect to anything higher than channel 6.
Hi guys!
I have a Touch Diamond 2. It's great and certainly an upgrade from my Touch Cruise!
I have a strange problem though. Whenever I try to connect through 3G (T-Mobile Netherlands), immediatly after it makes the connection, it gives the dialog 'cannot connect etc'. 3G is truly connected but no data is coming in.
Now I have found where the problem lies, sort of. 3G works fine when I don't configure my home Wifi connection. Whenever I configure that, 3G stops working. It doesn't matter if Wifi is turned on or off. 3G does have a dynamic ip, where my Wifi connection requires a static IP. But I make all these settings in the Wifi part of the configuration screen, the IP details are under the 802.11 b/g network card.
This used to work flawlessy on my Cruise. Anyone have a solution? Thanks!
good morning. as you are with tmobile i'd suggest you are having the same problems as me with tmobile uk. for some reason tmobile sets up a proxy server in your 3g data connection setup, this caused huge problems for me but clearing it solved them all.
try this first and see how you go.
Possible, but where exactly do I change the proxy settings of the 3G connection?
BeQuietAndDrive said:
Possible, but where exactly do I change the proxy settings of the 3G connection?
Click to expand...
Click to collapse
Hey that's a coincidence, just read the same question at GoT
I have similar problems.
Now and than my HSDPA connection works good, but at some moment I just can't reach any website.
Disconnecting and reconnecting to HSDPA sometimes helps, and sometimes I just have to wait a few minutes and than it works again.
I also tried another DNS (OpenDNS) but it doesn't solve the problem,
Proxy settings can be found at (I assume your dutch):
Instellingen> Meer> Verbindingen> Verbindingen> Mijn proxyserver instellen
At my TD2 is no proxy set, so thats not the cause.
Hope sombody else can help!
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
I had exactly the same problem with my D2. I also had it on my Cruise with the later ROMs. The official HTC 6.1 ROM did not have this problem.
I experience it when I set up my wifi 802.11b/g network card in the phone to have a static IP address and set the default gateway. If I use DHCP there is no problem.
Setting the wifi card up on the phone DEFINITELY screws up the cellular data connection.
BeQuietAndDrive said:
Do you have a static IP for WIFI as well? I kinda found out that setting WIFI on dynamic IP solves the 3G problem, so somehow they must be connected. But this should be able to work, it's almost as if 3G 'takes over' the static IP from the WIFI settings, but the connection settings from my 3G are offcourse set to dynamic.
Click to expand...
Click to collapse
I use a dynamic IP, for me it doesn't work.
With my dear old Wizard (MDA Vario) I had no problem at all with the same settings!
yup thought i was the only one with this problem need a fix for it soon man otherwise we are gettin bumped for not havin the settings coz we on t-mobile
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
for me i find that the web sites work but any app that requires to go online ie facebook, msn, sky fire etc jus dont work wen you try to connect online......... stupid t-mobile
My connection problems are gone.
Maybe I (we) encountered hickups with the T-Mobile proxy-server....
maybe You can help me.
I have a MDA V (germany T-Mobile) and i can not connect to my AP here at Home.
I have a ASUS WL500g configured as AP behind my Firewall/Router. All other device in my house, a Laptop, a Netbook and a 'WII' working fine!
All get the IP from the Router, the AP works transparent.
D2 will not connect. The Mac-Address from the D2 is configured in the AP, and i can see the router statuspage and see the MAC of the D2 sometimes in the list. But only as "associated" and never as "associated authorized" as the Laptop here in example:
-------------------------------------------------
Stations List:
-------------
00:23:76:yy:xx:xx associated <-D2
00:1C:BF:yy:xx:xx associated authorized <- Laptop
--------------------------------------------------
I configured a lot in the settings, but i cant get the D2 online with wifi.
Can someone plz help a bit?
-
other question: if i manage the problem some day, is it possible to configure the Networksettings of the D2 device in the way that the device only use USB and te WiFI-Connection to access the internet? I hat it that the device use mobile-internet connection without asking me to do so.
Same problem
BeQuietAndDrive said:
I solved it temporarily by setting Wifi to dynamic IP, but this prevents me from connecting at work. I'll send HTC an e-mail, let's see if they are willing to hot-fix this one
Click to expand...
Click to collapse
I was experiencing the same problem, only with the difference that I am using 3 different Wi-Fi adapter settings every day (for 3 different networks - two with fixed IP and one with DHCP enabled. Most elegant solution that I came up with was a small, but very handy application called "WiFi Profiles". Settings for WiFi adapter are easily changed by choosing a profile that you want to use and applying it. Before you disconnect from WiFi network, you just set adapter to DHCP, and after that your GPRS/3G/HSDPA connection works like a charm. By the way, I am proud owner of Touch HD but I am using Dutty`s Topaz based rom V3.4 XTREME SHIP.
Hey...
I have tried to connect to the internet by Wi-Fi, but i can't get connection to the internet. When I try to connect to my network it says "Connecting to network", but the connection then fails. Plz help!! I have tried everything i could think of!!!
(Sorry for my bad english)
if the crypt is correctly set and the password is set correctly
I would update the firmware on the router many manufacturers fix bugs and improve compatibility
Yes this happened to me once and it turned out I hadn't set up my network properly. (I think the problem was I had two devices both trying to act as routers!)
Could it be something else?? Cuz wireless works on all the stationary and laptops in the house... Maybe something wrong with the device?
of cause it could be
but
wifi devices such as phones and my ipod touch was the only devices which suffered in my case desktops and laptops would still work
updating the firmware helped a lot but still every now and then I have to unplug the wifi router for 10sec and reconnect for them to get access
Just tried to connect to another network... It worked fine!!
So the problem must be something with the router as you say
I think i'm gonna reset the router, and then se what happens...
Thx for the help Rudegar