Please read for this is no oridinary problem.....Unable to Activesync - Tilt, TyTN II, MDA Vario III General

I have AT&T 8925, live in United States, Run on a Dutty Rom and pretty much everything else is simple. No serious tweaking or reg hacks.
So Today, I go into work, plug in my PDA, and no sync. It is charging via the USB, but not syncing to Activesync. I need Activesync, it has all my contacts, appointments, etc etc. In the process of trying to troubleshoot this problem I have wiped my phone clean.
I have tried it all;
clearing storage on phone
deleting activesync off PC (4.5) and reinstalling, multiple times
Used Microsfts Troubleshooting guide
I have installed Activesync on three different PC's and all wont recognize the phone, as if its not there, but it does charge. I also have tried 3 different USB cords.
I don't know what to do, I even stumped the HTC troubleshooting tech guy. I also am screwed since if I send this phone back to AT&T under warranty to get a new one they will see the Dutty ROM and that will void my warranty. I would reinstall the original Windows/AT&T shipped Rom, but I cant get the Activesync up or don't know how to get a PC to recognize my PDA.
So.........I beg and plead, lend your advice for as long as this thread goes (hoping its in the right place) I will try your ideas, theories, and what nots.
IT seems like it would just be something so simple......is it? Where is my Data Connection.....
Thank you fellow XDA members for your time and assistance.
~b

Do you get the "connecting" sound on the PC when you plug the device (same one you get when plugging any USB device)? If not I'd go for hardware fault on the phone's USB port... maybe one of the connector's solder points got ripped or whatever. That's if the port isn't fried altogether... Done anything special between the last time it worked and the first one it didn't?

This may be obvious...but did you restart your computer and hard reset your phone, then try? Im using vista and ive had no problems with any roms...so it just maybe a temporary problem.
Also test this while using the back USB ports, the front ports do not connect the same as the back ports do.

When my new Tilt's screen died an untimely death, I spent all day restoring all my goodies to the replacement Tilt. The next day, went to ActiveSync, and NOTHING! Charged, etc, but no connection. I did all the steps you tried and a few more.
Then, after wasting an entire evening, I found the solution!
Go to Connections>USB to PC, and uncheck 'Enable advanced network". Plug it and let 'er sync.

jlmwrite said:
When my new Tilt's screen died an untimely death, I spent all day restoring all my goodies to the replacement Tilt. The next day, went to ActiveSync, and NOTHING! Charged, etc, but no connection. I did all the steps you tried and a few more.
Then, after wasting an entire evening, I found the solution!
Go to Connections>USB to PC, and uncheck 'Enable advanced network". Plug it and let 'er sync.
Click to expand...
Click to collapse
ahaha yea i thought graff had already checked the software so i didnt bother going into that

I suggest u try to search, there is a search option - type there something like "cannot conect to activesync" - there are milions of threads with this problem, unfortunately I dont know if there will be a solution for u. Just try that out and read.

This happened to me and I had to send my phone in to at&t. I know this probably wasn't what you wanted to hear. They sent me another phone and gave me 10 days from the day I received the new phone to send back the old. I also had the same rom as above I couldn't even flash it via sd card, so I sent it as was and haven't heard anything since. This was two months ago. The problem turned out to be with the mini usb port, it was warped like it got to hot or something. Maybe from using in car for gps I don't know. I hope this helps.

answers and bump
As for searching........always someone has to say it, "why dont you try the search option" - my friend, I am a google allstar and beleive in the forum searching till you can no more then post theory. Now saying that, I am willing to bet the answer to my problem is buried within a post in some thread with some fabric of the entire XDA forum. Finding it though can be harder than removing bubblegum from buckwheats hair.
So I have tried a hard reset for the PDA and the restarted my PC, several times.
...no go
I knew something was wrong when I lost the "ding" every time I hooked up the PDA via USB to my computer.
I had tried the unchecking the Enable Advanced Network before but did again and reset the phone with hopes of glory today. No glory.
I feel I have lost the phone and am ready to move on. Its just so friggen hard since it charges. How can it charge, and not stream data! I fried just the right parts of the mini USB? Blasted! So so so so disappointing because I felt I really had it nailed this time with the perfect radio, ROM, Dialer, programs, software, it all.....well maybe not radio, but my receptions suck all the time anyways and I live in Charlotte NC, a major US city with great AT&T coverage.
Now.....I am still open to any ideas and creative thoughts......but how do I get a the original WM6 Shipped ROM back on the phone? If I cant get any PC to recognize my PC via USB? I am calling in the warranty people today and not speaking of my Dutty, but having a new phone shipped. I just hope not to see a nasty bill come one month or two.
Thanks so far, well done XDA forum friends,
~b

donroja said:
This happened to me and I had to send my phone in to at&t. I know this probably wasn't what you wanted to hear. They sent me another phone and gave me 10 days from the day I received the new phone to send back the old. I also had the same rom as above I couldn't even flash it via sd card, so I sent it as was and haven't heard anything since. This was two months ago. The problem turned out to be with the mini usb port, it was warped like it got to hot or something. Maybe from using in car for gps I don't know. I hope this helps.
Click to expand...
Click to collapse
.....I am curious for you. Two months seems like your in the clear, but I hope not to jinx you. I have done the whole 10 days thing 6 times so far since the original purchase of my 8525 in August of 2007. Wasn't until the 5th time I complained and they offered me the 8925 as a replacement. The first five were all shipped back on time, with original ROM's and valid device malfunctions. Never have I been billed.....yet........
~b

graff40b said:
As for searching........always someone has to say it, "why dont you try the search option" - my friend, I am a google allstar and beleive in the forum searching till you can no more then post theory. Now saying that, I am willing to bet the answer to my problem is buried within a post in some thread with some fabric of the entire XDA forum. Finding it though can be harder than removing bubblegum from buckwheats hair.
So I have tried a hard reset for the PDA and the restarted my PC, several times.
...no go
I knew something was wrong when I lost the "ding" every time I hooked up the PDA via USB to my computer.
I had tried the unchecking the Enable Advanced Network before but did again and reset the phone with hopes of glory today. No glory.
I feel I have lost the phone and am ready to move on. Its just so friggen hard since it charges. How can it charge, and not stream data! I fried just the right parts of the mini USB? Blasted! So so so so disappointing because I felt I really had it nailed this time with the perfect radio, ROM, Dialer, programs, software, it all.....well maybe not radio, but my receptions suck all the time anyways and I live in Charlotte NC, a major US city with great AT&T coverage.
Now.....I am still open to any ideas and creative thoughts......but how do I get a the original WM6 Shipped ROM back on the phone? If I cant get any PC to recognize my PC via USB? I am calling in the warranty people today and not speaking of my Dutty, but having a new phone shipped. I just hope not to see a nasty bill come one month or two.
Thanks so far, well done XDA forum friends,
~b
Click to expand...
Click to collapse
About the flashing original rom- u dont need a activesync for that, u can flash the rom via SDcard.

Mikulec said:
About the flashing original rom- u dont need a activesync for that, u can flash the rom via SDcard.
Click to expand...
Click to collapse
True, but forst I gotta get my mini back in the full size adapter then find a friend with a printer that accepts my scandisk so I can transfer the file over to it. Right now at work trying to save the file to the storage card via wifi. Shall be interesting to see if it works. Didnt on phone, said not enough mem.
Thanks for the suggestion, was so hooked on USB, forgot the other various aspects of the all great HTC.
~b

Related software for Microsoft ActiveSync 4.5
Java Runtime Environment 1.6.0.2 (updated) Java software allows you to run applications called "applets" that are written in the Java programming language. These applets allow
.NET Framework Version 3.0 The Microsoft .NET Framework 3.0 is the new managed code programming model for Windows®. It combines the power of the
DirectX 9.0 Microsoft DirectX is a group of technologies designed to make Windows-based computers an ideal platform for running and displaying applications
ATI Catalyst Drivers The latest Windows XP drivers and software for the Radeon range of ATI graphics cards. Includes: * Catalyst XP Drivers
Thats just some of it, it is more to it. I use xp anyways. You mention reinstalling active sync but have you tried .NET Framework Version 3.0 ? If the device charge via usb I would suspect its software issues on youre pc. Could be bad version of some of the software aswell, try download again making sure its the latest and so on. Good luck
Edit: Why dont you back everything up and reflash from microsd and then see if it will connect. Should solve it.

raiisak said:
Related software for Microsoft ActiveSync 4.5
Java Runtime Environment 1.6.0.2 (updated) Java software allows you to run applications called "applets" that are written in the Java programming language. These applets allow
.NET Framework Version 3.0 The Microsoft .NET Framework 3.0 is the new managed code programming model for Windows®. It combines the power of the
DirectX 9.0 Microsoft DirectX is a group of technologies designed to make Windows-based computers an ideal platform for running and displaying applications
ATI Catalyst Drivers The latest Windows XP drivers and software for the Radeon range of ATI graphics cards. Includes: * Catalyst XP Drivers
Thats just some of it, it is more to it. I use xp anyways. You mention reinstalling active sync but have you tried .NET Framework Version 3.0 ? If the device charge via usb I would suspect its software issues on youre pc. Could be bad version of some of the software aswell, try download again making sure its the latest and so on. Good luck
Edit: Why dont you back everything up and reflash from microsd and then see if it will connect. Should solve it.
Click to expand...
Click to collapse
You are wise my friend. Thank you for the other software, I will try that. Funny thing about the PC, is I have tried three different PC's, all which it used to sync or try to sync with when I would just be charging. I would love to flash via SD card, but first I need the adapter for my computer, or track a friend down with a printer and correct slot. That might be done tonight. I am at work now trying to download the a rapidshare file of a shipped rom, free style, slow style, and prolly not going to work. But hey, its a learning experience.
Either way, my warranty is up in August, so I figure why not get one more nice new fresh 8925 before then. Ordered new one today, comes next week. I will still try and flash back to the shipped rom via SD tonight.
XDA and its members Rock, this is by far the most help I have ever received via my few threads.
~b

graff40b said:
You are wise my friend. Thank you for the other software, I will try that. Funny thing about the PC, is I have tried three different PC's, all which it used to sync or try to sync with when I would just be charging. I would love to flash via SD card, but first I need the adapter for my computer, or track a friend down with a printer and correct slot. That might be done tonight. I am at work now trying to download the a rapidshare file of a shipped rom, free style, slow style, and prolly not going to work. But hey, its a learning experience.
Either way, my warranty is up in August, so I figure why not get one more nice new fresh 8925 before then. Ordered new one today, comes next week. I will still try and flash back to the shipped rom via SD tonight.
XDA and its members Rock, this is by far the most help I have ever received via my few threads.
~b
Click to expand...
Click to collapse
Post your results then.
Everybody knows that xda rulez.

Related

Sync Install and Uninstall problems

Happy New year to everybody...
Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?
I'm lost, can anyone help me out on this I really don't want to do a hard reset.
Thanks.
Anyone.........?
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
edi said:
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
Click to expand...
Click to collapse
Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.
Anyone have any idea what might have caused this? and better still, is there a fix.
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Audio said:
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Click to expand...
Click to collapse
Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Audio said:
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Click to expand...
Click to collapse
Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.
And do you experience the issue on both?
EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this list of complaints about it lol.
One user stated:
"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.
After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "
This may be worth doing to see if this soilves your problem...
Audio said:
And do you experience the issue on both?
Click to expand...
Click to collapse
Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Audio said:
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Click to expand...
Click to collapse
Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is ******.
Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.
I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096
If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.
I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2
Edit: Same with AS4.2
Think it might be clear storage time
Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2
Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.
It's bloody happened again I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?
I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...
Dave... said:
perhaps my PDA is ******.
Click to expand...
Click to collapse
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Brilliant! Lmao! :d:d:d
unwired4 said:
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Click to expand...
Click to collapse
Good Point I didn't even notice, put it down to stress...
PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.
Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem

no usb activity

First I want to say i really like this forum. It has al lot of info.
And I appoligize for my English, I'm from The Netherlands.
Now my question, ik recently(few days a go) bought a TytnII of a member of this forum (don't know his nick, doesn't matter) but when i came home I noticed that when I connected to my computer via USB, there was no activity at all.
I already tried to hard reset it to factory defaults, but with no luck.
Can any one help me out?
(I already tried to turn off the advanced at usb to pc connections, and also my active sync is okey because it does work for my qtek9100)
thanks very much.
Patrick
Priknr1 said:
First I want to say i really like this forum. It has al lot of info.
And I appoligize for my English, I'm from The Netherlands.
Now my question, ik recently(few days a go) bought a TytnII of a member of this forum (don't know his nick, doesn't matter) but when i came home I noticed that when I connected to my computer via USB, there was no activity at all.
I already tried to hard reset it to factory defaults, but with no luck.
Can any one help me out?
(I already tried to turn off the advanced at usb to pc connections, and also my active sync is okey because it does work for my qtek9100)
thanks very much.
Patrick
Click to expand...
Click to collapse
When u plug it in, what does the led light(the one thet normaly blink green) do?
EDIT:there is a search function on this site. Try to look for "kaiser can not connect activesync" and try to read these threads.
This one looked similar, give it a try: http://forum.xda-developers.com/showthread.php?p=2204391
I already found that post, the problem is not just actuve sync, mycomputer does not respond at al, does not see a divice at the usb port or anything.
Priknr1 said:
I already found that post, the problem is not just actuve sync, mycomputer does not respond at al, does not see a divice at the usb port or anything.
Click to expand...
Click to collapse
do u have a vista or xp? I remember some posts about problems with vista, unfortunately I cant remember where it was.
I have xp, I know about the problems with Vista , but that's not my problem :S
Is it possible to place a new image or something like that? If it is possible where do i find such an image and how do i install it? Is this possible from the SD card?
Priknr1 said:
I have xp, I know about the problems with Vista , but that's not my problem :S
Is it possible to place a new image or something like that? If it is possible where do i find such an image and how do i install it? Is this possible from the SD card?
Click to expand...
Click to collapse
I really dont know what can cause this issue.
To find out about rom flashing, u better start here: http://forum.xda-developers.com/showthread.php?t=369282
when you got your new devcie did you install activsync from the new disc that came with it or did you assume activsync is all the same( as an owner of a htc univwersal i know activsync 4.1 will not operate the tytn 2 you have to use activsync 4.5 also what usb lead are you using try using a lead from a different device, those leads come with pretty much everything i have 6 and i only remember the tytn 2 one being an important one as i use the internet sharing a lot
Mikulec said:
I really dont know what can cause this issue.
To find out about rom flashing, u better start here: http://forum.xda-developers.com/showthread.php?t=369282
Click to expand...
Click to collapse
But is there a chance that this solves my problem or isn't it worth the try?
you said that youd reset to factory settings, so the rom will be as good as itl get in its origional form.
so answer what usb lead you using, is it the one that was in the box with the phone
and
did you install the newer version of activsync from the disc that came from the new phones box
jayjay8585 said:
you said that youd reset to factory settings, so the rom will be as good as itl get in its origional form.
so answer what usb lead you using, is it the one that was in the box with the phone
and
did you install the newer version of activsync from the disc that came from the new phones box
Click to expand...
Click to collapse
i downloaded the newest active sync (4.5) didn't work.
But why does windows xp not react at all when i plug it in? it should at least see new hardware added wright?
With lead you mean the usb-cable? (sorry ain't that good at english)
i think it's the original one, but offcourse because i can't say for sure because i didn't buy it in a store but second hand. He did give me the reciet an the original box and everything so i guess it's also the original cable.
Also i tried 4 diffirent ones.
well im afraid it looks more like a pc issue than a phone issue what os you got on your pc and give me all your specs, and please tell your windows is genuine
U can also try different cable, just to be sure its not the cable that is causing these problems.
maybe they sold you a device with a messed up usb port? maybe 1 of the 3 middle pins of the top set of pins when the device is face up is damaged..thats what happened to mine and you couldnt tell by looking at it...
pazookie said:
maybe they sold you a device with a messed up usb port? maybe 1 of the 3 middle pins of the top set of pins when the device is face up is damaged..thats what happened to mine and you couldnt tell by looking at it...
Click to expand...
Click to collapse
Okey so that is pssible, well I believe it's only 6 months old, so I'll go to the store with it.
@ jayjay8585 and Mikulec
I appriciate your effort for helping out, but if you've read the posts, you would have read that i have an other pda that does work, so not a OS problem(and yes it's a legit OS ) and that i've used several different cables
Is there a way to test if it's just a broken usb ?
Laptop Doesn't See Tilt
I've got the same issue. Got mine second hand only about 2 weeks ago. I was told it was unlocked but it was not. Got the unlock code from AT&T. When I plug the usb cord into the laptop it charges but the computer doesn't recognize new hardware. Any help would be appreciated and what I find out I'll pass on.
Jgreer said:
I've got the same issue. Got mine second hand only about 2 weeks ago. I was told it was unlocked but it was not. Got the unlock code from AT&T. When I plug the usb cord into the laptop it charges but the computer doesn't recognize new hardware. Any help would be appreciated and what I find out I'll pass on.
Click to expand...
Click to collapse
Mine probably has a mainboard roblem because an other firmware was put on, Icontacted HTC and it will be picked up for repairing
I sometimes have a simulair issue... with me it is because the USB connector plugs are slightly out of place (in the phone).
You can bend than back with a thin knife or someting. (dont put to much pressure)
I assume from reading the other posts, you DO have Activesync installed, and you did try a different USB cable?
If so, did you try another USB port on your computer?

Activesync Problem! Help!

Hi I have a fault with Activesync (Vista), I connect the USB cable to the PC and to the handset, the power indicator tells me that it's charging yet, the device is not syncronizing.
I have reset both the PC and the Device with no avail.
It was working OK about a week ago now nothing, I have not altered any settings and im running HYPERDRAGON III with radio 1.65.24.36 any suggestions???
You are required to search before posting, and seeing as this is a common problem I don't think you have met the requirements.
This is sort of an "advanced" users forum. If you don't search first, you won't get much help on here. Look at the top right, see the "search" click it, type in something and it should help you out. This is a very common problem, asked and answered many times.
I'll take a moment and try to help. It's just as easy as telling you to search.
I found a thread or two (the search is really time consuming. I don't find it to work all that great...find too much stuff unrealted to what you need). And they didn't help.
What I am only just not realizing is that it seems that the firewall with the Virus software may be interferring. If I turn off the firewall long enough to synch, it works.
What a pain, but that's what's working for me.
Never had this problem on XP.
Chillin like a Dylan
Thanks for the support and advice. I have followed instructions yet problem still pesists.
I have disabled firewall and Anti-Virus to no avail. When connecting the USB cable usually I hear a notification that the device is attached but this doesn't happen. Very puzzling!
Awesome problem solved. Reinstalled Wdinows Mobile Centre and all works ok now. Im not sure if this has any similarity but I know there was a Vista update the other day which may of interfered with the device drivers. Not sure.
But all is working well!
It'll be interesting to see if it keeps working well. INstalling WMDC was my first attempt at fixing. It appeared to fix, but the next time I went to synch, it didn't work again.
I spent the next 2-3 weeks reinstalling WMDC every tiem I wanted to sync, and it would sync.
I remain only able to do it if I disable my firewall (or reinstall WDMC, which I'm tired of). Of course, that could be vendor specific problem. I am using Trend Micro on my PC.
Nope issue still reminas, I'm pretty sure its the connectors in the Mini USB, on reading other forums I have discovered that the Mini USB port has been known to malfunction. This is due to the design of the port and the fact the cables shipped with the device are standard and not customised for the device.
I just wiggle around the socket a few times and hey it works (fingers crossed). Might justbrick it and order a replacment that will work if I can't sync any more.
I have also noticed that you have to wait after a soft reset for all of the programs to fully load. ESPECIALLY if you use BB Connect.
I believe this to be the true reason why rebooting a PC sometimes helps... it gives the Kaiser enough time to fully start.
instead of reinstalling WMDC, just make sure the service required to connect your device to your computer is running.
I believe its called windows mobile based connectivity. You wont be able to connect with that on manual. Switch it to automatic, as it sometimes likes to switch back to manual especially after a ROM flash.

Active Sync Crapped Out

I just changed to a 1.56 rom everything was great. My device was perfect days. Then yesterday plugged in my device to sync my events and nothing. So of course I did the power off the computer, reset device, checked usb cable, reinstalled active sync 4.5 and still nothing. So then I tried it on my laptop and still nothing. Device will charge but no active sync. Already tried unchecking the box under usb connections for faster file transfer and still nothing. WTF. I cant even change roms because I cant establish connection with active sync. Anyone any ideas? I am using onkogs 5.1 lite 1.56 rom.
Try hard reset... and of course you can change the rom but only by flashing it from SD card. If you have original SPL then try to flash original .nbh files, if you have hardSPL you can flash anything you want. If hard reset, multiple softresets, and flashing back to original rom don't help then you might need to return your device for service. Unfortunately this happened to me and there was no way to establish any kind of usb connection.
Well I tried everything. It's official my T8285 is going in for repair. I know that they are going to give me crap since I am here in the US and have an Aussie touch HD. Wish me luck.
turcomora said:
Well I tried everything. It's official my T8285 is going in for repair. I know that they are going to give me crap since I am here in the US and have an Aussie touch HD. Wish me luck.
Click to expand...
Click to collapse
if the device will charge but not activesync then i don't believe its your device... did you make sure that the device IS NOT connecting in "disk-mode"? did you uninstall activesync and reinstall? did you try deleting the activesync drivers from device manager? did you try deleting your partnership in ActiveSync on your PC's and your phone and then recreate the partnership? did you try another ROM... did you try connecting to activesync via bluetooth? there's no way i'd be sending my device in for repair because activesync doesn't work...this has got to be a software/ROM issue...
cortez.i said:
if the device will charge but not activesync then i don't believe its your device... did you make sure that the device IS NOT connecting in "disk-mode"? did you uninstall activesync and reinstall? did you try deleting the activesync drivers from device manager? did you try deleting your partnership in ActiveSync on your PC's and your phone and then recreate the partnership? did you try another ROM... did you try connecting to activesync via bluetooth? there's no way i'd be sending my device in for repair because activesync doesn't work...this has got to be a software/ROM issue...
Click to expand...
Click to collapse
Hey Coretz thanks for your ideas. I have tried everything you have said. It's weird because it charges fine. I have tried numerous usb cables and different computers. I have never had this sort of problem, it just stopped yesterday and that was it. I usually sync my device a couple of times a day since I dont have an exchange server at work. I am going to keep playing with it but am really stressed out about this. My calendar and contacts is my life.
Have you checked settings in Activesync? Go to connection settings and make sure 'Allow USB connections' is checked.
Also have you tried using pc's with different platforms i.e. XP or Vista. If your using Vista you may need to update drivers. Check cRaCKwHoRe's guide in my signature for instruction to update drivers.
turcomora said:
Hey Coretz thanks for your ideas. I have tried everything you have said. It's weird because it charges fine. I have tried numerous usb cables and different computers. I have never had this sort of problem, it just stopped yesterday and that was it. I usually sync my device a couple of times a day since I dont have an exchange server at work. I am going to keep playing with it but am really stressed out about this. My calendar and contacts is my life.
Click to expand...
Click to collapse
you need to get PIMBackup (backs up contacts, calendar, mail) and you should consider using dashwire.com to save your contacts and text messages online. could be the perfect time to download Windows 7 RC and install to your PC...????
I've faced similar problem after upgrading my Rom to Davideuck 6.0, and it did happened before sometimes. My solution is sync with bluetooth to ur computer. I guess it is a vista problem since I can sync with another XP notebook.
Anton
You know whats weird is that it's not even with vista but xp. I was able to sync via bluetooth on my laptop now I just need to see if I can do it on my work pc. I noticed that now I can not see the windows folder. I use to be able to see the windows folder. I wonder if I can use like total commander or a more powerful explorer via bluetooth.
turcomora said:
You know whats weird is that it's not even with vista but xp. I was able to sync via bluetooth on my laptop now I just need to see if I can do it on my work pc. I noticed that now I can not see the windows folder. I use to be able to see the windows folder. I wonder if I can use like total commander or a more powerful explorer via bluetooth.
Click to expand...
Click to collapse
Have you tried going into Bootloader menu and seeing if USB is there at the bottom in the White panel? If it is, try flashing the rom again.
cortez.i said:
if the device will charge but not activesync then i don't believe its your device...
Click to expand...
Click to collapse
I had very similar problem. Active sync nor the usb mass storage worked. When connected to pc via usb the device just constantly charged no matter if it was set to charge or not to charge in power options. Unfortunately even flashing to orginal newest rom from htc site by using sd card did not help... and tryied many other thing but didn't help So my advice once again is to return it to service and nt to waste anymore time trying to revive this 'top' quality phone
Mate, i had EXACTLY the same problem. I flashed a new ROM a few weeks back and got exactly the same thing, charges through USB but no connection other than that, i have tried everything and nothing fixed it, new leads, different PC, flashed new ROMs from SD card, all to no avail!!
Ive just learnt to deal with it as i cant be arsed to return it for repairs with a non official ROM and a non official SPL on it.............
MarcWhittle said:
Mate, i had EXACTLY the same problem. I flashed a new ROM a few weeks back and got exactly the same thing, charges through USB but no connection other than that, i have tried everything and nothing fixed it, new leads, different PC, flashed new ROMs from SD card, all to no avail!!
Ive just learnt to deal with it as i cant be arsed to return it for repairs with a non official ROM and a non official SPL on it.............
Click to expand...
Click to collapse
Yeah it's crazy. I have owned dozens of htc devices and never had this problem. Usually I could find a fix but this time I truly have done "everything" that I know and nothing. I am going to try and deal with htc here in my home town of Houston, TX but I know they are going to give me crap since I have an Aussie T8285 HD. ****ing retarded that a $1,000 phone cant sync, ahhhhhhhh. Sorry I feel a little better now.
Well good luck with it mate, hope they will fix it for you. Scouring through forums i found another person with exactly the same problem (flashed ROM then no USB connection except charging). He returned it to HTC and they said it was a mainboard fault!! Dont see how flashing a ROM can cause a mainboard fault but thats what they said!
Im gonna flash an original ROM to mine (SD card) and hope that HTC UK will repair it with non-official SPL on it!!!
Good Luck dude!!!
MarcWhittle said:
Well good luck with it mate, hope they will fix it for you. Scouring through forums i found another person with exactly the same problem (flashed ROM then no USB connection except charging). He returned it to HTC and they said it was a mainboard fault!! Dont see how flashing a ROM can cause a mainboard fault but thats what they said!
Im gonna flash an original ROM to mine (SD card) and hope that HTC UK will repair it with non-official SPL on it!!!
Good Luck dude!!!
Click to expand...
Click to collapse
Dude that's ironic. I just went to the HTC facility here in Houston during my lunch and spoke to a csr rep. She was cool and started everything to do the repair under warranty. Then she came back with an engineer and he said that it was out of warranty because it had a cooked rom. I told him that I had the problem before I put the cooked rom on the device. He was kind of a **** at first but then I begged him a little and he was cool. He told me to put the original rom back on it if I could then bring it in tomorrow. He said that different roms have different power settings and it probably blew out the motherboard. **** now I have to figure out how to flash via my sd card and not with RUU.
turcomora said:
Dude that's ironic. I just went to the HTC facility here in Houston during my lunch and spoke to a csr rep. She was cool and started everything to do the repair under warranty. Then she came back with an engineer and he said that it was out of warranty because it had a cooked rom. I told him that I had the problem before I put the cooked rom on the device. He was kind of a **** at first but then I begged him a little and he was cool. He told me to put the original rom back on it if I could then bring it in tomorrow. He said that different roms have different power settings and it probably blew out the motherboard. **** now I have to figure out how to flash via my sd card and not with RUU.
Click to expand...
Click to collapse
so, if you can get it to bootloader mode can't you can flash the stock ROM and SPL? i've been using & flashing HTC devices for 3+ years and never once had an issue like this... i'll be interested to hear the ROM cooks' opinions on power settings by ROM. as long as its charging, i'd probably forgo servicing, get me an exchange account, sync OTA or via bluetooth. hope it works out for you.
oh yeah: what's the address of that repair center in case i need it one day??!?
cortez.i said:
so, if you can get it to bootloader mode can't you can flash the stock ROM and SPL? i've been using & flashing HTC devices for 3+ years and never once had an issue like this... i'll be interested to hear the ROM cooks' opinions on power settings by ROM. as long as its charging, i'd probably forgo servicing, get me an exchange account, sync OTA or via bluetooth. hope it works out for you.
oh yeah: what's the address of that repair center in case i need it one day??!?
Click to expand...
Click to collapse
My stupid company does not have an exchange server which I think is gay since it's a major research university. Yeah the engineer was a real young guy and he seemed very knowledgeable. He was explaining to me that the cooked roms have spikes in power which can cause the motherboard to get fried. It took me forever to find this place. Technically they are not a repair facility but they have onsite engineers and since they are local I use them.
HTC America
5950 Corporate Drive
Houston, TX 77036
(713) 219-6157
turcomora said:
My stupid company does not have an exchange server which I think is gay since it's a major research university. Yeah the engineer was a real young guy and he seemed very knowledgeable. He was explaining to me that the cooked roms have spikes in power which can cause the motherboard to get fried. It took me forever to find this place. Technically they are not a repair facility but they have onsite engineers and since they are local I use them.
HTC America
5950 Corporate Drive
Houston, TX 77036
(713) 219-6157
Click to expand...
Click to collapse
thanks for the info... regarding exchange server, you don't have to use your company's server. for example, i use 1&1's hosted exchange server ($7/mth) and have my primary email forwarded to their server. my primary is aliased so that when i respond to email, it looks as if the mail is coming from my email account. there's also Seven Beta; if your company uses OWA (outlook over the web) Seven will sync email, contacts and calendar. my point is that there are options besides ActiveSync... keep them in mind for situations like this... good luck!
cortez.i said:
thanks for the info... regarding exchange server, you don't have to use your company's server. for example, i use 1&1's hosted exchange server ($7/mth) and have my primary email forwarded to their server. my primary is aliased so that when i respond to email, it looks as if the mail is coming from my email account. there's also Seven Beta; if your company uses OWA (outlook over the web) Seven will sync email, contacts and calendar. my point is that there are options besides ActiveSync... keep them in mind for situations like this... good luck!
Click to expand...
Click to collapse
Really I have office 2007 on my primary machine at work. What I really need is for my machine at work (calendar, contacts, tasks, notes) to be synced on my phone at all times. My outlook is my life.
Tasks
Has anyone managed to get Tasks to sync from an Exchange Server?
I use tasks a lot but it never seems to grab them not matter which rom I use.

Looking for advice/suggestions (Please)

I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!
nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?
Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho

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