Gprs, 3g and edge - Touch Diamond, MDA Compact IV General

Hey. i'm not getting the gprs and 3g to work. i'm 99% sure that the settings for operator is right, and i'm starting to think something is wrong with the phone. any ideas on how i can get it to work? or at least find out if its broken?

diamondyeah said:
Hey. i'm not getting the gprs and 3g to work. i'm 99% sure that the settings for operator is right, and i'm starting to think something is wrong with the phone. any ideas on how i can get it to work? or at least find out if its broken?
Click to expand...
Click to collapse
What's your operator?

Try contacting your operator to find out if fast data connection is enabled for your line. In few cases EDGE, 3g and etc are not enabled by the operators by default.

diamondyeah said:
Hey. i'm not getting the gprs and 3g to work. i'm 99% sure that the settings for operator is right, and i'm starting to think something is wrong with the phone. any ideas on how i can get it to work? or at least find out if its broken?
Click to expand...
Click to collapse
Try another ROM till all the settings and everything is setup correctly and U happy. Its highly unprovable that you cant connect.
Luck!!

Related

restart after loss in service?

I just took a trip for the weekend and much of the area i travelled thru didnt have cell service. However I found that when my phone was in a cell service area it wasnt making calls. here is the scenario...
driving down the highway, my cell isnt finding a signal, it sets itself to the airplane setting & thus calls cant be made, my wife's curve has a signal & she's on the phone, so i turn the phone back on & try to make a call...it ends my calls before it rings. i try to wait to see if its a timing issue, 10 minutes lapses, wife still on phone, i try to make a call, no go.
i had to cut my phone off & cut it back on to get the phone to work?? it recognized a signal as i had 1 bar of signal reception on the tilt and my wife's curve had 2 bars. but it'd never start a call. i'd see that it said calling, 3-5 secs later it said call ended...
anyone have any idea as to why this would happen or why i'd be required to restart everytime i leave a cell service area & reenter one? any fixes? i searched for my title & found no results...
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
kilrah said:
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
Click to expand...
Click to collapse
well as far as i know we're not getting 3g until may...but i do drive towards a 3g network, so it may have been switching over to 3g prior to driving into the back country?
kilrah said:
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
Click to expand...
Click to collapse
i checked & the phone is actually set to gsm only already...so this cant be the issue. any other thoughts?
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
onemilehigh said:
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
Click to expand...
Click to collapse
what rom are you on? the 162 htc/att rom? bcuz i know now i am having a problem i wasnt before. because there is a building downtown that doesnt get cell service in it, and i frequent that building. i never had the issue on my original tilt on the 158 (i believe) rom, but this rma came w/ 162 rom & now im having the issue in that bldg too. which goes to further prove its not the 3g network theory. its just a matter of losing signal & then getting signal back where i am experiencing the issue.
thanks for any help.
onemilehigh said:
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
Click to expand...
Click to collapse
I had/have(?) the same problem. Called ATT and got a replacement. Hopefully this fixes it.
sharpja said:
I had/have(?) the same problem. Called ATT and got a replacement. Hopefully this fixes it.
Click to expand...
Click to collapse
please post the results...bcuz i hope i dont have to rma yet again!!!
stanGib said:
please post the results...bcuz i hope i dont have to rma yet again!!!
Click to expand...
Click to collapse
Today was day one with the new tilt and it didn't have the problem. However, my old one wasn't consistent one way or the other, either, so I'll have to give the new one some time.
(work for at&t) New phone will not fix this problem, nothin wrong w/ phone. U need to go to a local corp store and change the SIM and get someone who knows what they r doing so they put all of the SIM updates while plugged into the comp. OTA updates will never work w/o these initial updates.
I have an issue where i'm connected to the net (GPRS/hdspa) and occasionally i will lose the connection whislt the connection is still active..
No internet functions will work even when i reconnect
I have to then restart the phone to be able to use the internet again
Not the same issue but something similar
Same problem here. It is not possible to establish a 3G connection. If I set the BAND in the telephone Settings to GSM the connection is stable. If try to establish a 3g connection all further connection trys will fail.
I already changed my Kaiser, it did not help.
Update:
T-mobile will sent me a new sim card. Hope this will help...

Getting tired of this, please help on 3g :(

Hi all, i have searched for this problem and nothing
When i try to make a video call, says allways the 3g ins not avaliable
What i need to do? need help please! :/
P4k1t0 said:
Hi all, i have searched for this problem and nothing
When i try to make a video call, says allways the 3g ins not avaliable
What i need to do? need help please! :/
Click to expand...
Click to collapse
For video calling u have to be in 3G coverage are. Do u have 3G icon in the upper bar of you screen?
No it doesnt appears the icon of 3g
When i do a reset on my pda, the 3 first seconds the pda is in 3g mode and after that the pda goes for G only
Can you help-me please?
P4k1t0 said:
No it doesnt appears the icon of 3g
When i do a reset on my pda, the 3 first seconds the pda is in 3g mode and after that the pda goes for G only
Can you help-me please?
Click to expand...
Click to collapse
Did you go into comm manager to make sure 3G is turned on? It appears you are using Dutty's rom, and as such should have posted this question in there. Anyone who could help you would have seen it in there. and then we wouldn't be frustrated that you created a new thread for this. Which is against the SOP around here.
YEs the 3G is turned ON, and i'm using Duttys rom! :/
Can someone help-me? I have searched a bit and dont have found anything
P4k1t0 said:
YEs the 3G is turned ON, and i'm using Duttys rom! :/
Can someone help-me? I have searched a bit and dont have found anything
Click to expand...
Click to collapse
Well i'm not sure what else would cause you not to get 3G, except maybe a hardware defect, if you changed the band, or perhaps there is no 3G in your area.
To answer your question, if it stays 3G for a couple seconds and goes to G that definately means you DON'T have 3G in your area.
Kraize
Kraize92 said:
To answer your question, if it stays 3G for a couple seconds and goes to G that definately means you DON'T have 3G in your area.
Kraize
Click to expand...
Click to collapse
Yeah i haved just thinked on it :/ Its badly
Well i will go to my network providor, to see if they resolve my problem!
Thanks for your time, i will report some news soon
When 3G was first set up in the country where I live, something like that would happen. It seemed to be the network not letting me roam into it because I had a GSM pre-3G SIM card. The problem solved itself when the network provider offically "turned on" it's 3G service. So I believe you might be experiencing a network related problem. Even if there is 3G coverage, your GSM account might not be eligible for 3G service or you might need a newer SIM card.

3G Connection Issues on CM 4.2.7.1

I am having a very strange issue:
Whenever I am at home, and my G1 is connected via 3G, I cannot use data or make/recieve calls. If I enable the "Use only 2g networks" checkbox, it reconnects via EDGE and works perfectly. I currently have a service request out with TMO which should resolve in the next 24-48 hours, but I was wondering if anyone had heard of this issue.
TMo has no idea why I'm not getting signal, the problem continued even when I reverted to stock "Cupcake".
Things I've tried:
Reverted to stock firmware and unrooted phone (Didn't work; same symptoms)
Call T-Mobile, they removed and re-added me to network. (Didn't work; same symptoms)
Swapped SIM card at T-Mobile store (Didn't work; same symptoms)
T-Mobile service request in my area (Results pending)
Things I am going to try, but haven't yet:
- Return to stock firmware, reinstall CM 4.2.7.1
- Try an older CM like 4.2.4 or 4.2.5
- Connect to WiFi for data connection, see if this replicates the problem as with 3G
- Enable data roaming.
The fact that it only happens at home leads me to believe it's not a problem with the phone, however I'm more than willing to do more to rule it out.
Phone Specs
T-Mobile G1
Firmware Version 1.6
Baseband Version 62.50S.20.17H_2.22.19.26I
Kernel Version 2.6.29.6-cm42 [email protected]
Mod Version CyanogenMod 4.2.7.1
Build Number DRC83
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings.
Click to expand...
Click to collapse
Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
deviant749 said:
Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
Click to expand...
Click to collapse
Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
Ace42 said:
Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
Click to expand...
Click to collapse
It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
deviant749 said:
It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
Click to expand...
Click to collapse
Ok post results when you finish.
Ace42 said:
Ok post results when you finish.
Click to expand...
Click to collapse
Rebooted phone between each of these tests:
3G With WiFi enabled: Same result, can't dial out.
Data roaming enabled, Wifi Disabled: No signal at all, 0 bars with "X" symbol.
Stock firmware: 3G won't dial out, forcing 2G works.
Downgraded to CM 4.2.4: Same symptoms.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
Click to expand...
Click to collapse
What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
rdfry said:
What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
Click to expand...
Click to collapse
I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
Ace42 said:
I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
Click to expand...
Click to collapse
That's not what I'm trying to do! When I am at home, on a 3G connection, I cannot do ANYTHING. That includes text, voice, data, web, ANYTHING. If i force it to use Edge, all services work properly. This is not acceptable. T-Mobile's coverage map lists me as in a strong 3G area. It SHOULD work.
I dont know what to say, except stay on edge, you alreadt sent a req to tmo.
I am having the exact same problem. Would love to learn what you found out.

Lost Data Connection!

3G and H are appearing but nothings happening, no activity. This is after a data\cache wipe. Any fix or do I need to flash again?
On JPO
Check your apn settings. Also, try searching for your network provider.
terranq said:
Check your apn settings. Also, try searching for your network provider.
Click to expand...
Click to collapse
It's set to orange internet, network provider is set to orange.
dial *#*2263* and make sure all the bands are selected (go under combi bands and select them all). Other than that, not sure.
That's not doing anything on my phone, you sure that works with froyo?
Nevermind, tried sgs tool, all are selected... Still not working..
Ps: swype is awesome.
Shocky2 said:
It's set to orange internet, network provider is set to orange.
Click to expand...
Click to collapse
Get the exact APN name from Orange and make sure it's set for internet.
Sometimes, telcos have multiple APN settings.
Sent from my GT-I9000 using XDA App
What he said. Sorry I got the code wrong, I was going from memory. Failing that (apn check), you may have to reflash, but I'd see if you can get some insight from someone a little more experienced than me
maybe he updated to froyo and lost his imei
Don't understand why but it appears to be working now, I also tried it this morning with no luck maybe it's due to location, but it was working fine before...
Very strange, will try later today and see if it's still working.
Shortly after getting home, got no service message, after reconnecting to network the 3G connection is dead again.
I'll reflash later, this isnt right..
Exactly the same after being flashed and reseting everything to defaults, this is great.
Last time I touch clockwork recovery.
Can't even make any calls now , either the sim cards messed up or the phone is...
I'm starting to hate this phone.

[Q] 4G is not working, no signal on boot

hi all expert,
i flashed few roms, and i dont know why the 4G netowk is not working anymore. Signal lost on every boot,
i have to switch flight mode on/off to get the signal back . i thought this ROM problem so i flashed other rom but no luck.
even i nanodriod to my first stock rom. any idea ? is there any hidden partition that i should wipe it out ?
P.S my region RUU is not available
please help
Gordon
008325 said:
hi all expert,
i flashed few roms, and i dont know why the 4G netowk is not working anymore. Signal lost on every boot,
i have to switch flight mode on/off to get the signal back . i thought this ROM problem so i flashed other rom but no luck.
even i nanodriod to my first stock rom. any idea ? is there any hidden partition that i should wipe it out ?
P.S my region RUU is not available
please help
Gordon
Click to expand...
Click to collapse
Try this go to settings mobile data press it then press your network provider then search network don't choose your one then it will say something like not possible then search again and choose your one that will reset your provider that worked for me
jaythenut said:
Try this go to settings mobile data press it then press your network provider then search network don't choose your one then it will say something like not possible then search again and choose your one that will reset your provider that worked for me
Click to expand...
Click to collapse
Thanks!!!!!!!!!!! YOU SAVE MY LIFE !!! YOU ARE GENIUS !!!
but i still not able to connect the 4G network , any idea ? i check the APN , it should fine
008325 said:
Thanks!!!!!!!!!!! YOU SAVE MY LIFE !!! YOU ARE GENIUS !!!
but i still not able to connect the 4G network , any idea ? i check the APN , it should fine
Click to expand...
Click to collapse
Go to the mobile data again network mode and make sure your on lte
jaythenut said:
Go to the mobile data again network mode and make sure your on lte
Click to expand...
Click to collapse
Yes. i am 100% sure i am using the GSM/WCDMA/LTE auto mode. but it just not work...very strange....
008325 said:
Yes. i am 100% sure i am using the GSM/WCDMA/LTE auto mode. but it just not work...very strange....
Click to expand...
Click to collapse
Ok one more thing to try pull the sim out and put it back in
If not phone your network provider and make sure there's not a problem with there end
jaythenut said:
Ok one more thing to try pull the sim out and put it back in
If not phone your network provider and make sure there's not a problem with there end
Click to expand...
Click to collapse
OK. i ask the network provider first
008325 said:
OK. i ask the network provider first
Click to expand...
Click to collapse
I know this is a silly question if your at home and got wifi on it won't show 4g
jaythenut said:
I know this is a silly question if your at home and got wifi on it won't show 4g
Click to expand...
Click to collapse
No wifi btw , this is not silly question , at least you save my phone just curious why 4G is not work,
it always show H or 3G and i went to retail store, my SIM card is work on other 4G devices.
008325 said:
No wifi btw , this is not silly question , at least you save my phone just curious why 4G is not work,
it always show H or 3G and i went to retail store, my SIM card is work on other 4G devices.
Click to expand...
Click to collapse
Ok phone your network provider and get them to send you the settings to your phone if that doesn't work take it back to the shop and get a new one lol
jaythenut said:
Ok phone your network provider and get them to send you the settings to your phone if that doesn't work take it back to the shop and get a new one lol
Click to expand...
Click to collapse
it depends on what you consider 4g? are you talking about LTE or are you talking about HSDPA/HSPAP? if its LTE it should show up as LTE, but depending on where your located and which HTC one you bought you might not have the bands. if your company has HSDPA the H that shows is normal. H for our phones(atleast on the international version) is a combo of HSDPA and HSPAP which in tmobile USA's eyes is 4g and 4g+. even though technically its 3.5g and 3.5g+. so need a bit more info on your end to get an idea of what SHOULD be happening.
phone model? international? ATT? tmobile? heck sprint?
provider?
maybe country? it seems like your in another country i think?
and if your in the USA then maybe city you live in? cause LTE on tmobile has only rolled out in like 10 cities though ATT has better signal
jaythenut said:
Ok phone your network provider and get them to send you the settings to your phone if that doesn't work take it back to the shop and get a new one lol
Click to expand...
Click to collapse
i can't =[ cause the phone already unlocked ........
008325 said:
i can't =[ cause the phone already unlocked ........
Click to expand...
Click to collapse
What country you in and what rom did you install
syaoran68 said:
it depends on what you consider 4g? are you talking about LTE or are you talking about HSDPA/HSPAP? if its LTE it should show up as LTE, but depending on where your located and which HTC one you bought you might not have the bands. if your company has HSDPA the H that shows is normal. H for our phones(atleast on the international version) is a combo of HSDPA and HSPAP which in tmobile USA's eyes is 4g and 4g+. even though technically its 3.5g and 3.5g+. so need a bit more info on your end to get an idea of what SHOULD be happening.
phone model? international? ATT? tmobile? heck sprint?
provider?
maybe country? it seems like your in another country i think?
and if your in the USA then maybe city you live in? cause LTE on tmobile has only rolled out in like 10 cities though ATT has better signal
Click to expand...
Click to collapse
i live in Hong Kong and LTE support 1800/2600 band, i dont remember the exactly timeline , i just remember when i flashed ARHD , the 4G is still working
but bad reception, so i flashed another few rom until i notice my phone can not get the signal at boot. Thankfully, jaythenut tech me a method to solve the signal problem, but it cannot get the LTE now....very very strange
*#*#4636#*#* paste this in the dialer
Choose the first option in the list that comes up, and see what "preferred network" is set to. If it doesn't say something about "LTE" theres something wrong.
jaythenut said:
*#*#4636#*#* paste this in the dialer
Choose the first option in the list that comes up, and see what "preferred network" is set to. If it doesn't say something about "LTE" theres something wrong.
Click to expand...
Click to collapse
deafult is GSM/WCDMA/LTE auto, and network type is HSDPA
when i tried to set LTE only, it swap back to the default value immediately ,if i set to CDMA,LTE , it become "H" and show HSPAP and UTMS.
008325 said:
deafult is GSM/WCDMA/LTE auto, and network type is HSDPA
when i tried to set LTE only, it swap back to the default value immediately ,if i set to CDMA,LTE , it become "H" and show HSPAP and UTMS.
Click to expand...
Click to collapse
This is a pain in the ass flash a rom do a full wipe try trickdroid as long as you international
jaythenut said:
This is a pain in the ass flash a rom do a full wipe try trickdroid as long as you international
Click to expand...
Click to collapse
just confirm that my friend phone are able to "change" to LTE only option even he doesn't have 4G sim card & plan ,
but i am not allow to do so. any idea ?
008325 said:
just confirm that my friend phone are able to "change" to LTE only option even he doesn't have 4G sim card & plan ,
but i am not allow to do so. any idea ?
Click to expand...
Click to collapse
I think there's a problem with your rom maybe had a bad flash just try to reinstall and full wipe it might work
jaythenut said:
I think there's a problem with your rom maybe had a bad flash just try to reinstall and full wipe it might work
Click to expand...
Click to collapse
OK. i am going to try again ....

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