Hello!
I just bought a new HTC Diamond Touch in Sweden last week. The first thing I did was to update my ROM version and installed Advanced Config. But now, I have problem with ny 3G connection, people cant call me, I cant call they either. It seems that something is disabled or ****ed up.
I just wanna know if Im the only one that seems to have problem with 3G.
/ David
I live in Sweden too (in Arboga, close to Örebro and Västerås) and my 3G stuff works perfectly.
If you have problems with 3G you could have the same problem as I had.
The SIM-card is too old or out of date or some other problem. Just call you service provider (Telia?) and they will probably fix it.
//Emil
Sweden
Related
Does anyone have the same problems with the breeze that when you make a call it can drop it with no warning show "No service" and suddenly get it back straight away?
i have radio 1.38 installed, using a ORange UK 3G PAYG sim in a full coverage 2G area and 1-2 bars 3G area.
i have tried to set the thing to GSM only and 3G only but this doesn't solve it. has anyone......anyone out there figured a way to sort this?
or does anyone know of the possibility of getting a replacement from HTC that works?
cheers to anyone who can help
Dan
Same problem here, with Orange also, although on contract with them.
Please let me know if you find a solution. I emailed HTC, which I already know you have done, and you have had a replacement handset. This is not a good start for me
I had the best luck with my Sony Ericsson K610i. It was the best 3G Bluetooth Modem ever.. shame no Exchange ActiveSync/DirectPush
I have exactly same problem. Phone calls are dropped with no services message. And I have to restart phone at least once a week because my phone will fail to find any network. After reboot it works fine for a while. I have latest firmware with 1.38 radio. Phone is from O2 CZ.
Hi guys,
did you try to switch from 2G and 3G connection to 2G only? I assume this problem is caused by the network coverage while the Breeze is switching from 3G to 2G and vice versa. Me and some friends (Vodafone and T-Mobil) didn't discover these kind of problems.....
Cheers
Michael
Yes, I did it. But I still have to restart phone every week because phone lost signal.
I'm thinking about to flashing newer radio.
Hmm, we are using this version: "MTeoR_Upgrade_1.34.251.1_1.38.00.10_EUR_SHIP.exe" and it works well......
I have this weird problem with data connections. I couldn't find anything simular to this on the forum.
My provider (vodafone NL) does supports umts & 3G, I got a full data subscription, and the area i'm in is fully covered.
Now if I go to Settings - Phone - Band there are 2 different settings you can tweak; 'Network Type' and 'GSM/UMTS Band'. Those are standard set to 'Auto'. With those settings my phone says it has 3G connection (above the indicator bars and an icon), but i can't make any calls or get any data from the network. sometimes it also says the server ended the connection, but it still remains connected.
If I set Network Type to GSM, I can make calls, but only connect trough gprs wich is waaaaay to slow for me.
Setting it to WCDMA won't give me a connection at all. Turning HSDPA on or of doesn't make any difference also.
I figured updating my ROM would fix this, but it didn't. I tried different roms.
Is this a known problem, and more important, is there a fix for this ? It is driving me crazy !!
little more info;
ROM version : dutty's WM6.1 WWE
Radio version : 1.64.08.21
Protocol version : 25.74.40.02H
HTC branded Tytn II
Any advice is very welcome !!
Thanks in advance
i keep mine on auto but use bandswitch to switch between edge and 3g or some people gprs to 3g,sounds like a proxy issue since u wouldnt make calls on the wrong band,gsm works for calls so that part must be right so it has to be your internet settings and/or proxy
I checked the (proxy) settings on the website of my provider, and it seems to be okay. Those are settings for gprs tough, but it seems to me it should work as well for umts. It are also the settings the device initialy chooses for my provider..
I was thinking, might a radio update do the trick...? I did read somewhere that has to do with connections..
not necessarily, radios are more so driver issues for hardware such as gps,bluetooth,wifi,keyboards and cameras. i highly doubt another radio could fix this one since i never came across this with any combo of rom and radio before
Well then I don't know anymore what to do. It is probably a hardware related problem so I'll have to make a phonecall to HTC.
Thanks for the advice dyetheskin !
If someone does have a solution... still happier to get it fixed myself !
Crybaby84 said:
Well then I don't know anymore what to do. It is probably a hardware related problem so I'll have to make a phonecall to HTC.
Thanks for the advice dyetheskin !
If someone does have a solution... still happier to get it fixed myself !
Click to expand...
Click to collapse
I am having the same issue.
More wierd is that it used to work perfectly in the beginning and couple of days ago it started acting like this.
I called my mobile provider thinking it might be USIM problem, however it wasn't.
Now I also think it's a HW problem. Next week I'll take it to a lab and hopefully it will be an easy solution.
I called HTC Tech support 2 weeks ago, and they confirmed it was a hardware related problem. They had 2 simular cases before..
Well, at least they will repair it for free
I'm having major trouble with my phone and need some help.
I've got a standard Vario III no flashed roms etc..
When I'm on standard GPRS network the phone works fine, calls internet etc..
However whenever it switches to a 3G or H network I cant make or receive calls or use the internet. The funny thing is that when it tries to access the internet it looks like it connects but when you click on the 3G (with the arrows) it says there are no sessions active.
Help!!
yes.. i have the same problem too
so we must switch the band using gsm to get phone works normally. if we set AUTO it will failed to make call or to receive call.
another kaiser from my friend was normally in same area. please help us.. thanks
maybe I have the same problem, I can't make calls, when I make a call it do a sound alert and end the communication.
The line is ok, I was using it with other phone without problems. I spend today 5 hours with the mobile service provider (CLARO ARGENTINA) tech service and they finally say this must be a problem with the pda, not with the service (after testing all possible alternatives)
The phone is almost new! I can connect to EDGE and navigate the internet, H or 3G appear "some times" but it get EDGE 99% of the time.
When somebody call me the phone ring and then then lost connection. When people call me they receive a "network error".
1 of 20 times I CAN do a call.
Do you think is the phone? or there is some update ? I'm downloading a 6.1 rom to test with it.
it is not the phone. Assuming your are using T-Mobile, Edge network coverage is almost 100% complete, while T-Mobile's 3G network is in the early stages. So you will usually get Edge until 3G is nearing completion - T-Mobile is slow
Here is an article: http://www.boygeniusreport.com/2008/05/05/t-mobiles-3g-rollout/
Well I use Claro AR (in Argentina). EDGE is 100% and 3G is quite well in my city, but what do you think about my phone calls are closed after 5/6 seconds with error and then it lose phone coverage. Never happened with other phone, same provider, same line, other phone.
Now I have updated to a duttys Rom with a newer radio version (1.65.x, my phone comes with 1.21.x) and still happening. Now I will test another rom
It IS the phone.
If you do a search on this board lots of people are having that problem, as I found when encountering it myself. It's a hardware fault in the radio part, that requires sending the device back to HTC. They actually replace the whole mainboard to cure it, so it's a serious issue.
Awaiting to receive mine back, it's been there for a month now
Here's a large thread about it: http://forum.xda-developers.com/showthread.php?t=335074
thank you
I force the phone to run under GSM network (not WCDMA) and the phone works perfect, internet too (only EDGE). But I can't use 3G because if I set it to WCDMA or AUTO in the phone network section, it's unusable.
That's the one. I'm receiving my Kaiser back from repair tomorrow, can't wait, and hope it will be fine this time... It's been at the service center for 6 weeks now
hello, any news ?
Yep, received it back like 3 weeks ago, everything works flawlessly. They replaced the whole mainboard just like for the other people with the same issue.
Ok I'm dead. Sending the devide to north america from Argentina? now way.
Why? I had to send it to the UK, not much of a problem...
and it back again to you? awesome!! not easy in latin america!
Ok I will call tomorrow the seller to ask the guarantee. let's see what happen.
Really annoying, was in Italy yesterday and wanted to synch my emails but couldn't, the connection would always fail (GPRS and 3G) but, the calls were working absolutely fine, any ideas????
Thanks, M.
what's your provider?
Vodafone in the UK and the preferred network in Italy is, Vodafone IT.
This should just work out of the box as it used to on my Touch Dual and S710's previously ... no customisations were made to them to make work.
i m from qatar. recently i shifted to another apartment abt 500 away frm my old apt. in here QTel(operator) is having 3g network.
normally, wen i m out i get good 3g signal but at home i get edge or gprs.
in new apt i m facing strange problem on my TYTN II. wen i enter into living room, the edge or gprs signals also get lost but phone shows good signal strength for GSM. once the data signals get lost i stop getting any calls or SMSs but i can call out.
i had original HTC WM6.1 rom downloaded from HTC having radio 1.65.17.56. i thought upgrading the Radio shud resolve the issue so i upgraded the radio by downloading new official HTC rom frm this thread http://forum.xda-developers.com/showthread.php?t=439408 but i m still facing the same problem. my current radio is 1.70.19.09
guys, any solutions for this issue???
Cheer up my friend!!
Dear friend,
I live in Serbia,Europe and I have faced the same problem many times...I just wanted to tell you that your phone is perfectly fine,and work great. However it has a network problem. Network signals,especially 3G sometimes make a lot of mess and confuses the phone. If you leave your appartment and if your signal is fine and phone behaves well,then,it is obvious that your network has bad coverage in,or,around place where you live.
Cheer up my friend,HTC works like a charm.
Other Phones Work fine!!!
thnx for ur reply. i know that i looks like a network problem. thats y i disabled 3g using Bandswicth Appln. but i face same problem. also if i put the Sim in other mobiles they work fine though i don't get 3g which i really don't need. i just want all voice calls n sms to work OK
Isn't a network problem
There isn't a network problem!
I have 2 phones a HTC Diamond and a Nokia, and problems appear only at HTC (Nokia works perfectly).
Why Diamond is only affected by network problems?