For the first week I have owned the Tilt, Xpress mail seemed to work fine. It would push every bit of mail through. I had it set up for both Yahoo and Gmail. Over the course of the following week (up to date) I have made some minor modifications to the phone, and am not sure if they're responsible for the demise of my Xpress Mail service.
What I've done so far is to install Kaiser Tweak and am using almost every advised feature (Hiding SIM contacts never sticks though. after a reset it always goes back to default). I have also downloaded Comm Manager from here, because I was having bad 3G dropouts so this comes in very handy. Outside of those things, that's about it.
But for some reason, my Tilt has been displaying some very sketchy behavior, but the worst offender at the moment is the push mail not working. Even stranger though, is that when I sent myself an email from my Gmail account to test it, rather than the mail going into the yahoo folder, it went into the Gmail folder ?
At one point last night (it's vague, I was very tired) I had to reset the Yahoo password upon request of the program because it said that it needed to be updated. So I did that, and afterward, it seemed to work again. But now, as I'm testing by sending mail to myself, nothing is happening. Well, almost nothing.. .Something peculiar happens. When I send the mail off, I notice that the Tilt's screen gets brighter, as if an event is happening. This happens about 15-20 seconds after sending an email to the Yahoo account, and happens every time, so it's not a coincidence.
I'm still within my 30 day trial for the Tilt, and I'm getting frustrated with it, thinking about getting a (gasp) iPhone or perhaps a Treo 750 if it functions any better. I really want to like the Tilt but for one thing, I am not getting any HSPA service here in NYC (where I thought I would) and 3G is piss poor where it counts, so isn't even worth it. It's why I got an unlimited data plan, but now I'm thinking about canceling it.
I got the phone on the 8th and would like to sort this out before the 30 days is up. Can anyone please assist me with this ?
Thanks,
doug
By the way, I'm running Win Mob 6.0 and the original ATT ROM that came with it last week.
CE 5.2.1622 (build 18128.0.4.4)
And, I'm not sure that this has anything to do with it but (or is useful info) when I open the Comm Manager, the Microsoft direct push button is greyed out and is not able to be toggled. I also have 3G set to off when I'm in my house. I've tried a soft boot, but that didn't do anything. I'm about to do a hard boot now.
doug
Now the client is really bugging out. When I go to menu > tools> new account, all it does is go to the Yahoo Inbox (which is empty always). I can also access this menu through Options, then click on New Account but then nothing happens at all ? I just deleted my Yahoo account to see if I could create a new one from there, but nothing happens.
This is not boding well for the Tilt. I'd really appreciate some help. Things were just fine when I got it the first week. Is there a way to restore the phone to factory defaults and such ?
Doug
Also, when I hit "send/receive" it says error synchronizing very quickly on the bottom. And if I try it again, I get an error message "S7900: Another update operation is currently in progress"
I had the same problem, however so did my wife. We both have Kaisers and were emailing instead of chatting all the time. Our emails sudenly stopped updating automaticaly. Happened on both phones so I called the provider. Turns out there was an update that killed the push function from hotmail, gmail, and a couple others. ATT suggested I download the BB Connect until the error has been corrected. Been about 3 weeks now and no fix made.
Related
Hi all,
Anyone else experiencing problems sending mail?
Incoming works fine (I have my own settings in there - POP3 etc) but sending has recently stopped.
I use smtp.t-email.co.uk (no authentication) and it has been working fine. Doesn't matter what network connection I use.
Error: "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."
Any ideas guys?
Ratzz
Yeah, im getting it too.
Same - I suspect that tmobile changed something in its settings or perhaps the ISP we all use stopped accepting smtp traffic from tmobile.
There was some talk a while ago about TM UK barring smtp through smtp.t-email.co.uk if they thought you were spamming but I think they were supposed to send you a message/letter to tell you they were stopping it. Might be worth a call to customer services?
Nah i wouldnt worry too much, it happens with T-Mobile every now and then, last time it happend to me was about 2 months ago, for about 1 and a 1/2 days
RavenY2K3 said:
Nah i wouldnt worry too much, it happens with T-Mobile every now and then, last time it happend to me was about 2 months ago, for about 1 and a 1/2 days
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Click to collapse
Still happening --- maybe about 4 or 5 days now.
Thought it might just be me ... very surprised at the response.
I'll dig around a bit more and call T-Mobile tomorrow.
Maybe worth having a look at this on the T-Mobile site: http://www.t-mobile.co.uk/help-and-advice/phone-support/
I think you can set-up email from there.
ratzz said:
Maybe worth having a look at this on the T-Mobile site: http://www.t-mobile.co.uk/help-and-advice/phone-support/
I think you can set-up email from there.
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Click to collapse
Well that didn't work!
I have just started getting this problem too. I use tmobile uk and can receive ok and I am with plusnet but am sending via tmomile. It was working fine - please help.
Im afraid to say that ive had this problem for over a month now... i havent had the time to really go into things & find out the problem, so i've just been going to my gmail account thru PIE and replying to emails that way...
it would be nice if t-mob could actually not screw things up... i tried that t-mob help link... didnt work either
Same here, has been like this for 4 or 5 days now.
I deleted my POP account and set it up again, still the same problem.
This has happened to me in the past, normally resolved itself in a day or so.
Back Online.
Just to let you know it must be back online as ive been sending and receiving messages all day.
Yep, mine too - must have been down fo about a week...
What are they playing at?
Well, that didn't last long. Back to probldems...
Called T-Mobile today as problem re-appeared pretty quickly.
I was advised by technical support that I should be using smtp.t-email.co.uk (no authentication) but I have been using this anyway.
He said that there has been issues with the smtp server that they were informed were fixed today. He repeated this a couple of times.
He said to give it another 24 hours to see if things resolve.
HTH
I called T-mobile yesterday about this.
they have brought the server down as the was too much spamming going on. I explained to the support manager that this is not a good thing! I explained I had been using it for 4 years and it is splattered all over their documentation to use it and if they are now suddenly removing it, then as far as I was concerned I could terminate all 3 phones we have on the account as they are all advertised as having "Windows email" facilities. She did tell me that their department had been inundated with calls regarding this.
To cut a long stroy short she agreed to give me £5 off my Web 'n' Wlak package for 3 months, as Germany have told them it maybe down for 3 months while they reseasrch alternative solutions. She couldnt give me money off because of this exact issue as its a free service, and so she could authorise the £5 a month off it was because I couldnt utilise my Web 'n' Walk package fully.
So...call them up and say youre not happy. Explain that you cannot do something which is advertised on their website and youll get "compensation"
benktlottie said:
I called T-mobile yesterday about this.
they have brought the server down as the was too much spamming going on. I explained to the support manager that this is not a good thing! I explained I had been using it for 4 years and it is splattered all over their documentation to use it and if they are now suddenly removing it, then as far as I was concerned I could terminate all 3 phones we have on the account as they are all advertised as having "Windows email" facilities. She did tell me that their department had been inundated with calls regarding this.
To cut a long stroy short she agreed to give me £5 off my Web 'n' Wlak package for 3 months, as Germany have told them it maybe down for 3 months while they reseasrch alternative solutions. She couldnt give me money off because of this exact issue as its a free service, and so she could authorise the £5 a month off it was because I couldnt utilise my Web 'n' Walk package fully.
So...call them up and say youre not happy. Explain that you cannot do something which is advertised on their website and youll get "compensation"
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Click to collapse
Hmm ... thats interesting, and also a pain in the arse.
I don't see how they are receiving more spam than any other smtp server out there. Thing is, if I could use my usual smtp server that I use for work, I wouldn't mind, but this also does not work. I use the same settings as on my desktop PC and get the same error message.
It's so frustrating -- especially as this is a key feature of the PDA ... not being able to use email is worse for me than not being able to text (which was also knackered today, now resolved).
I will call back tomorrow and discuss this with them...
Thanks for the update.
Right then, its just stopped working for me again... until I put the proxy server IP address back in, then it started working again.
Can someone else try this so we rule out this being a "one off".
The address is 149.254.201.132 and http port 8080
RavenY2K3 said:
Right then, its just stopped working for me again... until I put the proxy server IP address back in, then it started working again.
Can someone else try this so we rule out this being a "one off".
The address is 149.254.201.132 and http port 8080
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Click to collapse
My settings are as yours are, but still no luck with it -- what a pain!
ratzz said:
My settings are as yours are, but still no luck with it -- what a pain!
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Click to collapse
I had the same problem with Telia here in Denmark, except that sending e-mails didn't work from day 1 with the TYTN II. So I didn't really know what was the problem - the TYTN II or the smtp server (which btw worked fine with my Treo 650). But all of a sudden, smtp started working without me changing a bit on the TYTN II. So I figured it must have been something wrong with the smtp server. Funny thing is though, while searching for the error, I downloaded a third party e-mail application (can't remember the name), and that sent e-mails through the smtp server just fine, while pocket outlook did not. Go figure!
I recently Flashed a new Radio on my AT&T Tilt/HTC Kaiser device with Stock AT&T/HTC Rom running Windows 6.1 Pro. Recently as in 3 days ago. I haven't sent one text message until I tried to this morning. I have on my Today screen: Date, Messaging and Calendar. I can click on the date field as well as the Calendar..but the Messaging Field was Bricked! Now I received a Text notification from Tmobile around 3:45AM after I paid my bill. So I know my Text Messages were working at that time. This morning around 10:00AM..is when I noticed that it was Bricked and I couldn't check it. I couldn't even access it from Xpress Mail..it would not allow me to..and for that matter..Xpress Mail with my Hotmail Email is not working. I went into the Windows Folder and clicked on Tmail.exe and it does nothing. I rebooted the phone...I even took the battery out...still nothing. I'm getting an error message when I try and re-register my Xmail S770 something like that or to that effect...can someone help me!!! I made a backup file 3 days ago but whenever I used Sprite to restore my phone it always leaves me with duo selections in my menu options to which I cannot uncheck any of them.
Also to piggy back on that
When I had stepped out the Doctors Office to see if that would make a difference..I immediately had an H in place of the E...the H then switched to 3G as I was still yet walking to my car..."Bowie, Maryland" I get to the car then it goes back to EDGE. I actually tried placing a call and getting on the Net when I noticed the H and 3G and I was denied.
So I called AT&T because my phone was dropping phone calls every time it did a tower switch, Id have to call people back 3-4 times within an hour of talking.
So they sent me a refurb. It had windows 6.1 (which Im still not happy about).
When I try to send email with an attachment on my yahoo account it will just sit there at the attach screen saying its loading, I have left it there for a half hour b4. So I decided fine you POS, Ill put the attachment on the phone and send it thru email on the phone. After it sits for like 5 mins, error pops up.
"Messages cannot be downloaded. Please check your connection and email settings, then try again." something like that. Funny thing is it receives the email just fine. So I called the person I sent the email to and they said they received the email. So I called up ATT again told them it still wont send it on my pc and i still get the "Messages cannot be downloaded" error. So they send me another refurb. Same thing with that one, called again and demanded a brand new one, so now Im on #3 brand new out of the box with new batt, data cable, etc. Same thing on my pc, just sits there at the attach screen saying it uploading it.
Oh yea not to mention, when the screen is black(suspend mode), when i push the power button to wake it up, the screen glimpes on then back off, so i have to push the button 2x to get it to wake up. I told ATT i think the email problem is their network and the screen glimps is windows 6.1, they told me its not likely and they could offer me a palm treo 750, I was like well I bought an HTC for a reason, not a palm. My old phone worked fine with 6.0.
gotta love microsofts crappy software.... Any thoughts?
O yea im a truck driver and have had this problem on all connections, HSDPA, 3G, Edge, and GPRS. different cities too.
Microsoft just released a patch to fix possible email corruption -- do some googling and you'll find it
installed the new email hot fix off of microshits website, now it pops up a new error message. "Cannot connect to the incoming mail server. Be certain that your login information is correct, then try again to send and receive mail."
wont send is off my pc either just sits there at the attach screen.
have a new problem also, when i activesync to my pc a administrator window pops open, really getting annoyed with this new windows
You can remove the official patch and try the unofficial patch from here
http://www.tracyandmatt.co.uk/blogs/index.php/2008/10/15/windows-mobile-smtp-fix
ok so i just remove the hotfix that i just got from microsoft and install the cab?
i dont have to do the registry changing if I download that cab, right?
9BlackN*Black6 said:
So I called AT&T because my phone was dropping phone calls every time it did a tower switch, Id have to call people back 3-4 times within an hour of talking.
So they sent me a refurb. It had windows 6.1 (which Im still not happy about).
When I try to send email with an attachment on my yahoo account it will just sit there at the attach screen saying its loading, I have left it there for a half hour b4. So I decided fine you POS, Ill put the attachment on the phone and send it thru email on the phone. After it sits for like 5 mins, error pops up.
"Messages cannot be downloaded. Please check your connection and email settings, then try again." something like that. Funny thing is it receives the email just fine. So I called the person I sent the email to and they said they received the email. So I called up ATT again told them it still wont send it on my pc and i still get the "Messages cannot be downloaded" error. So they send me another refurb. Same thing with that one, called again and demanded a brand new one, so now Im on #3 brand new out of the box with new batt, data cable, etc. Same thing on my pc, just sits there at the attach screen saying it uploading it.
Oh yea not to mention, when the screen is black(suspend mode), when i push the power button to wake it up, the screen glimpes on then back off, so i have to push the button 2x to get it to wake up. I told ATT i think the email problem is their network and the screen glimps is windows 6.1, they told me its not likely and they could offer me a palm treo 750, I was like well I bought an HTC for a reason, not a palm. My old phone worked fine with 6.0.
gotta love microsofts crappy software.... Any thoughts?
O yea im a truck driver and have had this problem on all connections, HSDPA, 3G, Edge, and GPRS. different cities too.
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Are you letting the phone configure your email automatically,...if so dont...you configure with the right settings...i use to have that problem and now i do not...it was something with yahoo using imap versus pop3....also i am assuming you do pay for your yahoo email account right?
I downloaded the cab and now it works on the phone but still freezed at the attach screen on my pc. I have a free yahoo account, any settings i need to change for it? I was thinking of starting a Hotmail account hoping it will mango with the new windows better.
any thoughts?
Hey just wondering if anyone else is having any issues on receiving their emails to the phone? I keep pressing send/receive to get my emails but nothing is coming at all. But when i looked at my email box on the computer i had 3 new messages. Nothing is coming to my phone at all...what i did get was an email from 2 days ago. I called ATT and also HTC and they couldnt figure out whats going on. I even deleted and put in the email to see if it would work but nothing. So im just wondering if theres any way to fix this issue? or also does anyone else have this issue?
mm i have noticed this too
it even feels as though it is selectively choosing which emails to dnload.
i tried changing storage settings and upping all the limits but no go, for me it only does this with my gmail account, so i just put it down to gmail and gave up...
SAME HERE!!!!
I too am having the same issue I am running PDAcorner v20. I have a gmail account tied into my phone. what i have noticed to far is that from 1 perticular sender it doesnt dl from but this causes the rest of the email not to dl. if i delete that 1 email from that sender and click send/receive all others will come in fine.
i have already tried a few radios and roms thinking it was the prob but I was wrong. its been going on since i say maybe around a week to a week and a half.
macaraballojr said:
I too am having the same issue I am running PDAcorner v20. I have a gmail account tied into my phone. what i have noticed to far is that from 1 perticular sender it doesnt dl from but this causes the rest of the email not to dl. if i delete that 1 email from that sender and click send/receive all others will come in fine.
i have already tried a few radios and roms thinking it was the prob but I was wrong. its been going on since i say maybe around a week to a week and a half.
Click to expand...
Click to collapse
i'm also running pda corner v20, have eitherone of you tried deleting the gmail accont from the phone and set it up from scratc? i havent had any issues with my gmail.
yea i deleted my gmail account and started it from scratch....at that time it only downloaded an old email. but right now it seems like the emails are coming normal to me now....i think it was att issue cause later that night my phone went to EDGE instead of having 3G and then in the morning when i woke up it was back to 3G. So im thinking ATT was working on something and fixed the issue!
I also tried deleting and starting from scratch. I know its not the rom as I have tried several all with the same results. The wiered thing is like I said before if i choose NOT to d/l email from that specific sender all my emails d/l with no problems. I really can't understand whats going on. I have neva heard of anything like this
Hello!
I have a Diamond on the Sprint network. I had set up my Yahoo email account on my phone to download only messages from the last 3 days and automatically check every 5 mins. I got this phone back in March or so and never had a problem with this, but starting last week, it's been randomly downloading my entire inbox of 16,000 messages which includes messages from as far back as 5 years. (There's unlimited storage space on Yahoo, so I don't delete old emails.)
Anyway, this slows down the phone immensely, as you might imagine. And it takes me a while to be able to clear my inbox on the phone because of its slowness. I've done this a few times and tried resetting my inbox settings, and also once deleted the account on my phone and re-set it up, but the same thing will ultimately happen-- when left alone for a while, the stupid thing will just download the whole inbox.
Like I said, for the last few months it was working just fine. I didn't change any settings on my phone. Anyone have any idea how to fix this??
For now my temp solution is to transfer my older messages on Yahoo to another folder so that my inbox is smaller; in that case, if the phone decides to be stupid again and ignore my "download only messages from the last 3 days" setting, it still won't be downloading 16,000 messages. But I shouldn't have to do this as the phone should be following my instructions, as it was for a while!
Any help would be much appreciated.
Thanks!
RS
EDIT: My temporary fix (moving old emails to another folder) didn't even work! My phone still downloaded all the folders and all the messages. Help please!
<bump> still looking for a fix...