Database Develop

Tilt: lost signal never recovers

Folks,
(I've searched around a bit and seen some reference to this problem but no definitive discussion. I apologize in advance if I missed anything and humbly request a pointer to the existing info if so.)
Just got a Tilt last weekend. On 3 occasions so far I looked at the screen and noticed that the phone had no signal (triangle with ! next to it). So for several hours each time, no one could call me. Going into comm mgr, the phone radio was still on.
This was in an area with no signal problems; soft reset or pulsing the phone radio in comm mgr would restore functionality with 3-4 bars. I finally nailed this down to having been in an area in the center of the building where I work, where signal gets lost. It appears that my Tilt never automatically recovers from a lost signal.
I saw this problem on the ROMs that came with the device and now it also continues with the new one that was just released by HTC a couple of days ago. In case it matters the phone is unlocked (using jump_spl and the other related tools and procedures found here, thanks).
Do I just have a defective Tilt? I mentioned this to others in my office and a few folks also claim to see this, and like I said I have seen *some* mention of this on the internet... I'd be astounded if this were really a problem endemic to all Tilts -- would people really put up with this?
Anyone have any additional insight?

It used to happen with me when I had the stock AT&T rom. I flashed the stock HTC rom and I don't recall ever having that problem, and now I've flashed SNE v2.5 and I don't have that problem.
My suggestion is to flash a new rom and see if that helps, and to make sure you're using a correct radio.

where do I get official htc radio and rom downloads?
hi folks,
where can i get official HTC radio and ROM downloads? I have an HTC TYTN II (acquired in Hong Kong) with ROM 1.56.721.3, Radio 1.27.12.11 & Protocol 22.45.88.07H just last month and already I'm encountering problems with the phone just losing the signal and staying lost and I'm considering upgrading however since my phone is brand new (practically), i want an "official" upgrade so as not to void the warranty. any help would be appreciated.
thanks and best regards...

I'll have to decide whether I have the cohones to flash an HTC ROM. Might at least be worth a try.

try this, go into comm manager, than settings for the phone (right soft key), than over to the Band tab, if I select the network type as GSM and leave the band on auto mine will contstantly serch for signal. i know this because my office is as close to a bomb shelter as they come and it never stops searching.
another good to this is battery life is improved
the BAD, if you want to use 3G you have to turn network back to auto and band to auto. not really a big deal cuz i dont have 3G here (yet).
a little workaround that works for me.

Thanks for that... I am running an AT&T ROM and even though I've supposedly turned on the Band tab in phone settings via KaiserTweak, I do not see a band tab. Should I?

I have almost this same exact problem! As of two weeks ago, my tilt started not allowing me to make calls
I then realized that it was also sending all my calls to voice mail. Thing is, the phone says that I have signal and has the Edge connection sign at the top. Whenever I try to make a call, the phone says "operation cannot be completed" or it will simply beep at me as if the call ended, right after it started.
A soft reset allows this to work. I've had this problem even happen right after hanging up with someone, and then trying to redial another number 5 seconds later. I doubt the phone really lost the signal.
Any ideas?

Hello
http://forum.xda-developers.com/showthread.php?t=367355
Thanks

I had the same problem with my O2 XDA Stellar, it was fine for a couple of months, then I could hardly call out on it, email wouldn't send, could rarely go online etc etc. It seemed to be better on GSM/GPRS than 3G, HSDPA etc. I assumed it was a harware problem & as it was under warranty I got a replacement from O2 & it's been fine so far.

AT&T replaced the SIM card in my phone and I believe this has fixed the problem. I have lost signal many times (elevators, garages, etc) and it recovers each time.

Having trouble with detecting 3G netowkr with Kaiser

Hi all,
I have a problem with my Kaiser (unbranded) as it can never detect a 3G network (O2). I'm on O2 Simplicity. My mate has a Hermes also with O2 simplicity and he can get 3G with no problems at all. We have even tried swapping O2 SIM cards and there is no difference. So its not SIM related.
I am assuming it could be a radio problem. I have tried using a few different radios including the newer SEDNA and Niki versions but still no luck. I'm sick of seeing just that 'G' on the top of the screen when my mate can get '3G' and 'H' with no problem.
Has anyone seen this problem before with the Kaiser and if so is there any advice or specific radio's that may help me?
Kind Regards
Cat

Hi,
I had the same problem and I had to send it to HTC, who replaced the main board. Works fine now.

do you have any contacts / addresses ...I live in the UK. How long did it take for them to fix it and send it back?
I bought my phone off Ebay... and have modified the ROM, does that mean i have no warranty now and will have to pay a lot of money for the repair?
Cheers
Cat

[Q]Signal problems after update Rom

Ive updated my [Dutch] brand new Touch HD to Rom 1.19.. and now ive got some signal problems. I went to the mobile shop to check if there where problems but we switched phones and it worked good. So the problem is the HD..
It could be the antenna thats broke but Im almost sure its the Rom.
Is this possible? Someone got the same issues?
Thanks for the reply

I have this rom: [ROM] [SPA] RUU_BlackStone_HTC_SPA_1.14.412.5_Radio_52.49a.25. 26_1.09.25.14_Ship.exe
I have the same issues.

Update
eddaredevil said:
Ive updated my [Dutch] brand new Touch HD to Rom 1.19.. and now ive got some signal problems. I went to the mobile shop to check if there where problems but we switched phones and it worked good. So the problem is the HD..
It could be the antenna thats broke but Im almost sure its the Rom.
Is this possible? Someone got the same issues?
Thanks for the reply
Click to expand...
Click to collapse
With another sim card from a different provider the signal is good.
And with my own sim card its bad..

eddaredevil said:
With another sim card from a different provider the signal is good.
And with my own sim card its bad..
Click to expand...
Click to collapse
Ed, you can update the radio and see if that gives you a better signal.

Could it be you have an old type simcard? A friend of mine (back in the n95 days) couldn't get video call to work and had terrible reception. He thought it might be the simcard; I laughed at him and couldn't believe it. Turns out he was right and everything was fine after they gave him an UMTS (or something) simcard.
Dunno exactly what the old/new simcard type was, but after the upgrade everything worked perfectly...
PS: I had the same ROM/Radio as fitobierzo, but from dutch vodafone; no problems. Flashed to 1.19 WWE from Laurentius (v2), no problems either (probably helps that Laurentius26 is Dutch too ). Waiting for his v4 before reflashing again...

kwbr said:
Ed, you can update the radio and see if that gives you a better signal.
Click to expand...
Click to collapse
I used a lot of diffrent rom versions from this site..
I guess they come with diffrent radio versions..
Ive got Radio version 1.09.25.14
Rom version 1.14.404.3 (22273 NLD)
I tried the newest radio 1.10.. without succes,
When i replace my sim with another.. it works ok.

MacDegger said:
Could it be you have an old type simcard? A friend of mine (back in the n95 days) couldn't get video call to work and had terrible reception. He thought it might be the simcard; I laughed at him and couldn't believe it. Turns out he was right and everything was fine after they gave him an UMTS (or something) simcard.
Click to expand...
Click to collapse
Brand new sim card they checked it for me.

i had the same issue over in the UK, the phone kept on disconnecting from the service provider constantly, and would drain my battery as the phone was trying to over boost the signal to compensate, got my phone exchanged, same issue... flashed new ROM's... no effect, updated the Radio and its been perfect ever since

Do you know what Radio version you upgrade from and to ?...
Thanks

Update
The newest radio version.
He went back a few weeks ago. They put back the stock rom.
Same problem.
I went to the Phone shop to complain and they contact there main office.
Main office contact HTC about this problem.
My phone is @ htc now. Hope they figure out what the problem is.

Dropped signal on v1615 t-mobile uk

I have a strange problem with my Kaiser, the signal with t-mobile uk keeps dropping, I have changed various radios and roms but still have the problem.
Current Phone is: V1615
KAIS130
SPL-3.34.Hard
CPLD-8
Current RomDA Ultimate X-V3 (but have tried anumber of others including stock t-mobile)
Current Radio: 1.70.19.09 (but have tried a number of others)
Any help would be appreciated.
p.s. Yeah on my first post, been a lurker for far too long.

Do you use 3G networking?, if not, try to change under Band menu to GSM network, it works pretty well and most places has good signal for it.
Good Luck!

I've had a nightmare with mine on T-mobile..
3 months ago, my phone developed a problem where it'd drop its network for a few hours, then I'd get a few hours of it working, etc. etc.
It was sent to T-mobile, who just re-flashed it. Still didn't work! Had it sent back and it was away a long time, I believe they replaced the motherboard.
It's been working perfectly for the last month until today - When it hasn't had a network connection the whole day! I'm worried it's still broken..
Hopefully our problems are network based! T-mobile warranty returns are terrible.

Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!

jamiepyrite said:
Aha! Changing my "Network Type" to GSM from Auto fixed things.
...But now when I receive a text, it vibrates until I reset!
Click to expand...
Click to collapse
turn off vibrate

Hi Milmirex & Jamiepyrite, thanks for the comments.
I've changed to GSM and it has been working fine for the last ten minutes, will test for the rest of the day and report back.
Does anybody else have any idea's how to fix 3G problem? I receive emails all day so could really do with this being resolved.
Does anybody else have same issue but with different network? would possibly point to hardware issue if you do.
Thanks again.
P.S. I didn't have the problem with vibrating on receiving texts

I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now

jamiepyrite said:
I had flashed back to the original T-Mobile ROM when it was doing the vibrate thing. Flashed it again back to the ROM I was using before and all works fine now
Click to expand...
Click to collapse
Even I have the similar issues from last week. Mine is MDA VARIO III. Even after changing my band to GSM, the issue stil seesm to be there. For about 10 mins i get a weak sigmnal, then it disappears.
Where did you get the original TMobile Vario III ROM. I would like to reflash and see if it fixes the problem. Can you please direct me to the right place
Thanks
Shashi

I think my problem may be similar. I'm with Virgin Mobile but I think they use T-Mobile network.
Have had my Tytn II for over a year & haven't touched software or settings for several months & all has worked well. For the last few weeks I've had no signal in places that other people on the same network (using different phones) are fine. Sometimes if I reboot it comes back. I'm also now finding low battery a lot but I think that the signal issue is draining my batter as it seems to be constantly searching. I get low/no signal with a completely full battery so I don't think that the battery is the problem.
Might this be a H/W problem? Anything I can do to sort this?

i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?

im4u2nv said:
i have the same problem. I use Telkomsel operator in indonesia. My Kaiser is HTC Brand.
Any idea why is this happen? Seems like A LOT OF Kaiser went bad this way
Anyone have solution?
Click to expand...
Click to collapse
Yup bro, we had the same problems,
i had already try to use with XL, Indosat, and my own Telkomsel,
but still had this serious problems,until i switch phone mode into GSM
i use this gadget for 3G purpose now i must use only GSM
is there any solutions from HTC? I already count on the net and found a lot of problem like we had and still no solutions from HTC

3g not working...

Hello all!
Just to start things of, I have read trough the forum and I've googled around alot about this but it doesn't look like anyne has ever posted what worked to fix this.
If there's someone that has sent in their kaiser to have the mb replaced could you please send me some sort of email where they state it is a factory problem? the warranty is out and I really don't want to pay for a new mb on this 2 year old phone.
I've tried several different radios and none of them work, currently using wm6.1 downloaded from htc.com.
Problem is as the topic states it doesn't work in 3g. As it tries to connect to the 3g network it just searches, but never connects.
Some of the threads I've read says that the ppl get it working sometimes, but for me it never happens.
I have got a working 3g simcard, and I've tried the card in another telephone and there it workds perfectly.
The phone is a HTC Tytn II
Anyone that can help me? thanks

It still just sounds like a radio problem. Have you tried the whole list of radios? Trying "several" might not be enough. As long as you have hardSPL'd your device there's no harm in trying the whole list of radios from here, starting with newest first and working your way up the list.

I'll try them all.. back in an hour .

There.. tried them all.
It connects to a 3g network, then when I try to make a phonecall or data session it just disconnects.
the closest I got was with the neon 1.58.25.17 where it was still connected even after the failed phonecall. It just beeps a couple of time and then it says I'm not connected to any network.

Just a little thought...
I've read that wcdma here in europe is at 2100 / 900.. but in my phone I can only choose between UMTS 2100, 1900+850 and 2100 + 800.
No I'm just dumb sorry..

Why not get it checked out professionally?
Maybe it's a damaged tracer inside the antenna sticker. It shouldn't cost much to get an HTC service centre to access what's wrong (although if it does require a new motherboard and they don't cover it under warranty, it'll probably be uneconomic to repair. Make sure it's fully reverted to a from the factory state (no hardSPL and original ROM/Radio/SPL) before taking it in though.

Well, that is the next logic step.
As I said in my first post, I have read on other forums aswell as this where people have had problem with this exact same thing and if anyone of them had it fixed with software I'd like to know.

You could buy a broken one on ebay for parts and just swap out that motherboard for your own instead of sending it to HTC. Its fairly straightforward to replace it.
Regards

ldjocke said:
As I said in my first post, I have read on other forums aswell as this where people have had problem with this exact same thing and if anyone of them had it fixed with software I'd like to know.
Click to expand...
Click to collapse
If you've restored it back to an as from the factory state (with all original ROM/Radio and SPL) and it's no longer behaving as it did when it was new (test with the memory card removed) then that proves the difference must be due to hardware changes/failures if you test it in areas where there's known good 3G coverage and the same sim gets good 3G coverage in another phone. If you haven't done this yet, I'd suggest you do (you didn't say if you changed back from hardSPL to OEM, it shouldn't make a difference but at least you'll know it's 100 % original). Preferably test it with an HTC WM 6.0 ROM/Radio/SPL. If that doesn't make a difference, before rushing out and spending money on motherboards etc, get it checked out by an HTC professional - the small cost of such testing may save you more money in the long run on parts that aren't actually needed. A work-around that's been used to get reception (although not in 3G) is to change the band just to GSM from Auto.
Good luck finding someone who's been through your exact scenario but this is something you can do in the mean time.

Hi ldjocke, I live in Italy and my Kaiser works fine with 3G (checked with Vodafone, TIM and 3 operators...)
Looking at band selection in phone settings, I can found:
Auto
GSM(900+1800)+UMTS(2100)
GSM(1900+850)+UMTS(1900+850)
UMTS(2100+800)
Choosing Auto it succesfully connects...
In Italy GSM uses 900 and 1800 and UMTS uses 2100...
Where do you live?

Hello Ppelleg.
I'm in sweden, and got thesame settings as you on my phone.
Afther reading through this thread http://forum.xda-developers.com/showthread.php?t=335074 I'm confident that it's a hardware issue. Sending it in and will be back with information.

Just wanted to close this thread.. I sent it in for repair and as everyone said in the thread that I linked to in an earlier post it was the 3gcircuit that was burned.
But.. the price it cost me to fix it is the same as buying a brand new HTC HD2 (6880sek) and that's just not right.
Still looking for anyone that has gotten it in written from htc that the tytn had a couple of faulty boards. There should be some way around this massive amount..

ldjocke said:
Just wanted to close this thread.. I sent it in for repair and as everyone said in the thread that I linked to in an earlier post it was the 3gcircuit that was burned.
But.. the price it cost me to fix it is the same as buying a brand new HTC HD2 (6880sek) and that's just not right.
Click to expand...
Click to collapse
What did the the HTC repair centre had caused the board to fail? What did they say when you questioned them about having heard of such an issue with older models of the phone? If the price was going to be astronomical, they should have contacted you to get the go-ahead first (unless you'd given them authority to go ahead no matter what the cost).
Some points to put to them.