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I know this is my first post here but I've done my best to search the forums and I haven't found anything that looks like it helps me.
I just got my AT&T Tilt yesterday. It came unlocked (I'm using it with T-Mobile) and has an HTC ROM installed as well as various other apps (Ms. Pacman, TomTom 6, SuperDoku, etc.). I had some issues with it locking up yesterday (similar to what I'm experiencing now but to a much, much lesser degree) when I was playing around with it but those issues somehow corrected themselves.
This morning I installed the Tilt keyboard fix that TaurusBullba posted on here back in June to fix some mapping issues. Since I installed and soft reseted, everything has been going kinda haywire. The Wi-Fi turned itself off and I can't turn it back on. When I slide out the keyboard the orientation stays in portrait mode. When I try to shut down the phone using the power button it hangs forever. Now, actually, half the time I press the power button nothing happens at all.
I've tried uninstalling the CAB but that didn't fix anything at all. I'm afraid to try a hard reset because, from my understanding, I'm going to lose everything that came pre-installed on my phone for me. I should probably also add that last night I installed the Google Maps CAB with no problems whatsoever. Is there some simple solution I'm overlooking? Thanks much!
I would advise that if you have tried soft resets to try and resolve the issues and it hasn't worked, then perhaps a hard reset?
It sounds as if the software you have installed as either caused the problems or exacberated them (ie made them worse).
With hard reset it wipes everything back to when you got it. If you are able I would suggest that you plug it into the computer and make sure ActiveSync backups up your contents. You may also want to use this get all the files on the main memory either to the storage card or to you're PC.
As this is yo're first post I don't know how au fait you are with the above that I have mentioned
The preloaded apps will be reloaded again. You won't have an empty ROM if you do a hard reset. It will be as if you just flashed the ROM again.
Thanks for the replies guys. I went ahead and did a hard reset and it looks like the only thing I lost (or at least the only thing I miss) was TomTom. I've already reinstalled that using a link I found on here, and everything seems to be good to go.
I still have no idea what might have caused the problems though, so I'm afraid that they might come back or I might repeat some dumb mistake I made. I guess I'll just have to live with that for now.
clear storage / hard resets no big deal, just expect to do it every other week while you're finding all the cabs that work (or dont work) for you..
I generally clear storaged every week when i first got my tilt until I found all the app's I liked that didn't have side effects
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.
Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.
Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)
Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.
Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon
Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.
Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.
Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon
Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.
I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.
Ever since returning from repairs, my Kaiser is giving me more problems than before.
First, I apparently lost the ability to hard reset my phone using the 2 softkeys & soft reset button method.
For more: http://forum.xda-developers.com/showthread.php?t=384581
First thing I did when I got my phone back, was flashing the latest ROM from Dutty (Dutty's Official WM6.1 5.2.19209 Release). After performing numerous installations and soft resets, my device went crazy after yet another installation and soft reset.
Just before my Kaiser takes me to the Today screen after (re)booting, the phonepad pops up and seems to be 'pushing numbers out of itself'. Confused by the explanation? Just take a quick look at the short vid I made.
http://www.youtube.com/watch?v=YGkot2-mbbI
(Fast forward to 01:00 to see it going crazy. Long after the vid ends this continues)
Anyone got a clue as to why this is happening? Or has my incompetence reached new heights and is that to blame for my problems?
Thanks in advance
P.S.: In the meantime I have hard resetted my device, but I'm still curious...
call at&t and get a replacement. Easiest thing to do.
Try load the factory default ROM.
FAx
The kaiser has been known to act haunted, thats why it comes in black.
Fix: When applying this fix avoid looking at the screen to avoid the image inside the device that you want to exorcise. Unplug fully and remove battery to prevent an escape through the wires; also ensure that you disconnect any usb devices to avoid an escape to your computer.
Once you have isolated the device. Find the packaging and insert carefully, ensuring that it is packed safely to avoid any breakage resulting in an escape to your home. Then ship to the place you purchased it from and ask them to send you back one that is not possessed.
Good luck.
alexn2 said:
The kaiser has been known to act haunted, thats why it comes in black.
Fix: When applying this fix avoid looking at the screen to avoid the image inside the device that you want to exorcise. Unplug fully and remove battery to prevent an escape through the wires; also ensure that you disconnect any usb devices to avoid an escape to your computer.
Once you have isolated the device. Find the packaging and insert carefully, ensuring that it is packed safely to avoid any breakage resulting in an escape to your home. Then ship to the place you purchased it from and ask them to send you back one that is not possessed.
Good luck.
Click to expand...
Click to collapse
Very dramatic - you don't work in Hollywood do you?
gqstatus0685 said:
call at&t and get a replacement. Easiest thing to do.
Click to expand...
Click to collapse
He's in Belgium
ach2 said:
Very dramatic - you don't work in Hollywood do you?
Click to expand...
Click to collapse
Is that a hint for a career change...... the loss of one's tilt is quite a dramatic event.
@alexn2
I already called in help from the Vatican, but it will take some days before the first batch of exorcists arrives (haunted was a sarcastic expression). Any explanation in the meantime?
@gqstatus0685
This device is a replacement which I got back last week. But it seems to me that I will need to send it back again. Another week without my Kaiser...
alexn2 said:
Is that a hint for a career change...... the loss of one's tilt is quite a dramatic event.
Click to expand...
Click to collapse
care to sign up for ma 4th installement of the exorcist?
Damn this is scary. Call the Ghost Busters!!
WTF?
I just don't get it...
I now have my 3rd Kaiser, since I had issues with the first two. One of the problems my second phone had was the 'haunted' problem as described above.
My Kaiser has been working like a charm for several weeks. I first used the stock ROM, then switched to Dutty's ROMs. I used 3 ROMs: Apr16, Apr29 and Jun07 release.
I installed the Jun07 release today. After installing and configuring the same software I had before upgrading the ROM, guess what?
HAUNTED AGAIN... WTF?
I loaded the ROM, did multiple hard-resets, soft-resetted after customization, loaded CABs, configured them, rebooted several times and when I had finally configured every app => TOTAL Clusterf*ck... (again)
Sometimes it does boot normally BUT when I press the 'Send'-button and the dialer opens => Kaiser goes LOCO again...
Anyone got any idea as to why this happens?
NOTE: I have the latest SPL + Radio NEON 1.58.25.17 (included in the ROM)
I did some additional testing. I had SPB Pocket Plus installed an had the Safe Boot option enabled. So I did some testing in safe mode.
The phone boots 'normally' to safe mode. No apps or services are loaded, and I can open the dialer and even enter numbers to dial. But when I try to delete a number using the backspace in the dialer => again haunted
I just discovered the problem. I always try to install most of my apps to my Storage Card.
Some of those apps is the Microsoft RDP (remote desktop) client.
Installing it to the Storage Card caused the phone to go crazy. It has to be installed to the Main Memory.
NOTE: After discovering the problem, I did find other posts across the forum reporting problems if the app isn't installed to the main memory. Since I found the cab on someone's 4Shared account, I wasn't aware of the installation requirements.
Thanks anyway for the support given
As posted before, I very recently flashed Dutty's Diamond V1 Build 19588 ROM (Jun07).
Today I tried playing WMV files with Windows Media Player for some performance testing. I loaded my first file and whenever I tried something, like fast-forward, switch to fullscreen mode,... my phone crashed and soft-resetted itself.
Guess what I got when the phone booted => The crazy dialer (haunted edition)... It kept doing this after every soft-reset until I removed the MicroSD card. The video I was trying to play was located on the Storage Card, so there might be a relation.
While I have done additional testing under the same circumstances, I haven't been able to simulate the problem.
I'm still clueless, so as always are ideas welcome...
stock rom and everything, just no bloatware.
this morning it worked perfect, about 2 hours later is all retarted.
1)the backlight is dim and doesnt get as bright as its supposed to unless i plug it in
2)when i slide the phone open the screen doesnt flip the other way
3)getting multiple "cannot execute" errors of clocknot.exe, repllog.exe, calnot.exe. these pop up and i have to click OK 20+ times and less than a minute later they came back on again. actually now i cant even get them to go away.
4)i left my phone alone for a while after realizing something was wrong with it and when i came back to it was just constantly vibrating, i dont know for how long but it killed 60% of my battery.
software i installed is just your basic stuff, tomtom, touchflo cube, htc touch dialer and touch today setup, htc home customizer and battery status and i think thats pretty much it.
anybody have any idea on what might have happened? like i said, the phone worked perfect this morning. i put it down, went a swim, came back and it wasnt working right so i did a soft reset and it didnt fix anything. i put it back down, took a nap, came back and it was vibrating and then i did another soft reset and thats when i got all the error messages. so i did another soft reset and still doesnt want to work.
wait, now for some reason it seems to be OK after another soft reset. I DONT GET IT.
so now i received and sent a text message and then closed the phone, it locked and turned the screen off. i then put it on the charged and the screen wouldnt turn back on now matter what button i pushed. but the lights on top blinked and when i opened it the keyboard lit up. so once again....another soft reset
you probably should hard reset your phone. but be aware that it will erase evrything on ur phone and return it back the way it was, so backup ur info
Yes, I second that. Make sure to back up your data before hard-resetting, though, as you will lose it all (contacts, files, everything).
To hard reset the phone, press and hold the two soft keys (buttons on the front that have a dash on them; next to the send and end buttons) while pushing the stylus into the reset hole in the bottom. If you do it correctly, a white screen will come up asking you if you want to do this, and just follow the steps until it is finished.
Please post back and tell us the result.
opgadgets said:
Yes, I second that. Make sure to back up your data before hard-resetting, though, as you will lose it all (contacts, files, everything).QUOTE]
Use the latest version of "SPB backup" to backup all data before you hard reset and you restore the all applications after a hard reset or even a ROM Upgrade.
P.S: I don't work for SPB... I just like the software
Click to expand...
Click to collapse
Don't just back everything up as you may just re-introduce the problem on restore!
Back up your contacts and volotile data only (sync it with Outlook if you use it).
Hard reset and then install 1 app/util at a time and test the device each time to check stability.
Hang on a second...
Before you hard-reset...
Open your favorite file explorer application (I use GSFinder, but the default WM6 File Explorer should be fine), and browse to the Storage Card folder. If there's more than one, keep reading.
I store lots of applications on the microSD card itself, and I often take the card out of the Tilt, and put it into a card reader for faster file transfer. Sometimes, this results in the Tilt thinking I have multiple microSD cards when I put it back in. I haven't quite nailed down what causes this (I haven't searched, either, the answer might be on XDA-dev somewhere).
The end result is, the Tilt is looking for stuff that isn't in the /Storage Card folder. Instead, the phone recognizes the card as /Storage Card2 or /Storage Card3.
I have run into the EXACT same problem you've got, with the same errors. Every time, I've been able to correct it by removing the physical card, and then deleting all the /Storage Card (1,2,3) folders that are still on the phone.
After you do that, just insert the card again, and it will be recognized as simply /Storage Card without any numbers after it. Now the applications will work properly, as WM6 will be looking at the right folders.
ok sorry, havent been back on. phone was working great until last night and then it started acting up again. after multiple soft resets it started working fine again this morning.
there is only one storage card listed so thats not my problem but thank you for the idea.
looks like ill just take any stuff of the phone i want when i get home and do a hard reset. do they replace these phones for software issues with a stock ROM?
happened again, should i try to see if they will replace the phone?
anyone know if i need to call to do that or do i need to go to a certified at&t place?
If you are using the Stock ROM and have performed a hard reset and it still has problems then return it under warranty.
tjs98gt said:
happened again, should i try to see if they will replace the phone?
anyone know if i need to call to do that or do i need to go to a certified at&t place?
Click to expand...
Click to collapse
There are no more certified ATT places around here, everything is by phone and mail. If it is still under warranty thats what I would do if you are unsure of it's long term condition.
i am still stock ROM. it locked up on me again yesterday and i did a hard reset. hopefully it wont happen again. i dont feel like customizing my phone from scratch yet again
Okay, I've searched and can't find this problem but hopefully somebody may have some ideas.
Quite frequently, I lose the top line of my display (the one with the start button and the system status icons). Everything else works but that line just disappears.
If I then lock the device it comes back. When I unlock it, it sometimes stays but sometimes disappears again once it's unlocked and I then have to turn my phone off and back on again.
I have a standard Orange UK phone, standard ROM and I've used some of the performance tweaks listed here. I've also disabled Touchflo and am using spb diary as my home page.
Anybody any ideas because this is driving me mad?
I had the same, but only when TF3D was deactivated. Since I use it again, it doesn't happen anymore...
It happens on my Orange diamond as well - stock 1.37 rom with TF3D enabled.
It seems to happen once every 4-5 days, and doesn't really have a pattern. Sometimes it's switching between Today and Second Today, sometimes it's rotating, sometimes it's unlocking etc..
flash a new ROM
Hello there.
Well i just recommend you to flash a new cooked ROM. I havent seen this behavior with a cooked ROM.
Best regards.
Well, at least it isn't just me but does anybody have any idea what causes the problem and how it can be solved.
Could it be something to do with glyph memory?
I used to see this sometimes on the orange rom. Since flashing a cooked rom makes the device twice as fast - and removes that problem - I would just flash it.
unwired4 said:
I used to see this sometimes on the orange rom. Since flashing a cooked rom makes the device twice as fast - and removes that problem - I would just flash it.
Click to expand...
Click to collapse
I know it's the wrong forum to say this but I'm just a bit scared to flash it because I've never done it before.
I'm worried about either a) bricking it or b) losing some setting that Orange put in to connect to their network (voice, data, voice mail etc).
Hi
I've had a similar Problem!
It seems to happen when I take the phone out of sleep cos I've got a text and its locked (I've set it for 30min).
I press the power button but the screen only half lights and the top line doesn't display. It sometimes says 'password' in the top left but does nothing if I press it.
I can slide along the bottom line but it doesn't work properly.
Interestingly I also have a Orange Diamond 1.37 ROM (which I've unlocked).
I'm gonna flash with HTC's ROM from there site and I'll let everyone know if the problem persists.
Wish me luck
TheFlash007 said:
Hi
I've had a similar Problem!
It seems to happen when I take the phone out of sleep cos I've got a text and its locked (I've set it for 30min).
I press the power button but the screen only half lights and the top line doesn't display. It sometimes says 'password' in the top left but does nothing if I press it.
I can slide along the bottom line but it doesn't work properly.
Interestingly I also have a Orange Diamond 1.37 ROM (which I've unlocked).
I'm gonna flash with HTC's ROM from there site and I'll let everyone know if the problem persists.
Wish me luck
Click to expand...
Click to collapse
And what happened?
Hi
Sorry for the delay. I tried the HTC site ROM but it just gave me a message saying 'Sorry, this software download is not suitable for your device'.
So it looks like i'm stuck cos its still doing it about once a day just have to switch of and on again.
TheFlash007 said:
Hi
Sorry for the delay. I tried the HTC site ROM but it just gave me a message saying 'Sorry, this software download is not suitable for your device'.
So it looks like i'm stuck cos its still doing it about once a day just have to switch of and on again.
Click to expand...
Click to collapse
Okay. I still have the problem and am very, very tempted to try flashing a new ROM (and Radio). But I just can't quite work up the courage to do it since I've never done it before and it's the fear of the unknown.
dastewart said:
Well, at least it isn't just me but does anybody have any idea what causes the problem and how it can be solved.
Could it be something to do with glyph memory?
Click to expand...
Click to collapse
This happens to me too. I have a T-Mobile Compact IV.
I've found that using FreeUP RAM (part of SKTools) not only releases memory, but also fixes this problem (until the next time it happens, which admittedly is not often).
Just wanted to say that I've upgraded my Orange ROM to the new 1.93 and I haven't had this problem....yet.
2 days without problems so I thought it may be safe to post.
IVe also had this on 1.37.x.x on my mda cmpct IV. Like everyone on here Im considering flashing but Im waiting for t-mobile to release an update (they keep telling me the will, presummably the 1.93.x.x) so that if I then brick the puppy - I can blame it on there rom upgrade.
I want this phone to be better, I know it can be with a ROM change...but I dont want to brick it and for once in my life will have some patience to wait.