Cannot make or recieve calls - Touch Diamond, MDA Compact IV General

Hey guys, 1st post so don't be tooo harsh!
Did a search on this but couldn't find anything, my problem:
When i try to make a call it goes quiet then eventually it just cuts off with 2 beeps, i cannot recieve calls either. it is connected to the network (t-mobile) and i have coverage.
i did install tweeks form this forum, i've uninstalled them and done the "clear memory" function but still no joy.
T-mobile been messing me around about sending a replacement so just wanna see if there is a simple fix, it is still under warranty but would have to wait for t-mobile to have it back in stock, which i dont really want to do.
Any help will be appreciated!
Thanks
Kaled

Only time I have seen this (and I see it daily atleast on 2-3 phones a day!) is when a phone is barred/reported lost or stolen
But from the sounds of it, you got it on contract so I doubt thats the case!

Related

What did I do now? Cant send/recieve sms/text messages!

As the title says having trouble sending or receiving texts. I could imagine this could be a number of things so I dont know where to start. I am running dutties software and kaiser tweak... think I tweaked something to stop letting me text?
I installed the O2 SMS Plus program, and for some reason it prevented me from getting texts. Just a thought.
Also, check your radio
Everything seems to be functioning... hmmm. This might be a hard reset issue. Although hopefully not as its a pain to reinstall everything. I turned on sent message notice and I get it so its trying to send em!
I completely hard reset my device to Dutties... still cant send and recieve texts!!!!
Whats your provider? Alot of AT&T people have been having issues recently with the data/messaging plan do you have another phone you can plug your sim card into and test?
If I had to wager a guess, I'd say that you have some corrupted directories on your actual storage card, which is why the hard reset didn't help.
Try here: http://forum.xda-developers.com/showthread.php?t=350862
for more details. It worked for me
J
TTUStudent said:
As the title says having trouble sending or receiving texts. I could imagine this could be a number of things so I dont know where to start. I am running dutties software and kaiser tweak... think I tweaked something to stop letting me text?
Click to expand...
Click to collapse
Make sure your SMS message center number is correct, for your provider. Each provider has their own settings. If it's AT&T, you can go to http://wireless.att.com/support.
On that page you can find help for your device and SMS in particular. If you have a different provider, you're on your own.
Wow lot of great ideas here. My first plan of action is to load the new version of Dutty's on to see if that has an effect. I have checked the message number. I hate calling tech support because I always talk to some guy who's been with the company about a week and doesnt even know what the **** a tilt is. Hes like... who makes it. I say HTC. He asks whats that stand for? I say I have no ****ing clue. He says he needs a manager. Im like WTF!
I had the same problem before. I suggest calling your provider and make sure you have messaging turned on. Sounds dumb but i had switch data plan and it took off unlimited text mesaging (new data plan didnt have unlimteid text messaging as a bundle) one day and right after i flashed q-mobile. Thinking it was the rom the whole time it turned out i didnt have texxt messaging turned on.
you know......maybe before reflashing your phone or hard resetting it, maybe you should first pop the sim into another phone and see if you can actually sms or not
to late for that but Ill try that now
Ahhh it is my sim card!!!!!!!! Damnit I lost it alll via hard reset. Should have been more patient, now I gotta call those losers and biatch them out!
Called them up my text message plan somehow fell off my plan. -sigh- Now I lost all my games and apps. Owell I can update to the latest Dutty's!

tilt sms problems

I've been searching for the last two days I can't seem to solve my problem. I did a rest on my phone because it keep freezing up on me us the stylus on the bottom of the phone. Now I cant send send text messages but I can receive them. I tried sending them to myself but they never come through I tried sending them to others and it says "Your text message cannot be sent." This is my only phone and I only have one sim. I would rather not cook any roms on my phone because it did work before the reset and I don't want to risk messing anything up.What should I do?
give att a call. they can push those settings for you over the air.
I call att they told me they could not pick up any settings because I was not with their carrier the phone is unlocked to t mobile.
Oh cmon throw him a freakn bone. You should have known to call tmobile and not att.
Big Reazon said:
I've been searching for the last two days I can't seem to solve my problem. I did a rest on my phone because it keep freezing up on me us the stylus on the bottom of the phone. Now I cant send send text messages but I can receive them. I tried sending them to myself but they never come through I tried sending them to others and it says "Your text message cannot be sent." This is my only phone and I only have one sim. I would rather not cook any roms on my phone because it did work before the reset and I don't want to risk messing anything up.What should I do?
Click to expand...
Click to collapse
I dont know if this will help you but it did it for me, try intalling connection settings and you should have all your tmobile settings on your phone. on the second post of this thread there is a connection setup file. see if it helps.
http://forum.xda-developers.com/showthread.php?t=412449
I tried calling tmobile they went through everything that they could do but could not help me. Me and my buddy changed phones and it is definitely something with the phone and not the sim card. I cant figure out what is going on the is getting highly irritating. please can somebody help me.

Troubleshooting: Some SMS don't get through (German Network)

Hey everyone,
I face a SMS sending problem. I'm texting to Australia quite often and I'm (different to my t-mobile button above) with E-Plus. A long time me and my partner down under had no trouble sending/receiving text messages. But lately only half my texts get through.
We had a problem earlier this year when she was with Optus. All of a sudden my messages did not get through anymore. All of them. Then she changed to Vodafone and it seemed to work. But E-Plus (I'm actually with MedionMobile, just using E-Plus network) made their messages cheaper and now I face this problem!
It's really anoying. Now -
when I have such a problem - does it have anything to do with my Radio / Rom installed on the phone? Or is this just a network fault?
Would changing to Vodafone solve this problem since Vodafone Germany and Vodafone Australia are partner networks?
It's just that E-Plus is so much cheaper (1/3 of the price for a SMS!)
Please try to help me!
Is your operator billing you for the txts? If so, you can be sure they're transferred to your operators server correctly and your phone's alright. But you probably won't be able to get a deeper insight into what happens after that- if and where your txts are lost....
Changing networks MIGHT help, but don't count on it.
You might wanna try sending your txts using an internet-based service?! just to check... and, btw, that might be cheaper, too. I remember seeing a tool that allows you to send txts via internet-based services from your xperia using your data connection. i just can't seem to find it right now.
first: thanks for your help!
My operator is billing me for the text messages, yes. So they send it correctly. I even tried out to get a confirmation for sent items, you know? I always get the message that it has been delivered. But then she does not get the message...
I tried out to send messages from two of my class mates and from my mums phone as well as from my dads phone. Their messages all get through...
I think I know what you mean with internet based SMS sending. Innosend is such a service, huh?
But items sent throught that service do not get stored in my SMS store...But I will try it out, I guess. As well as I try a Vodafone SimCard.
I hope there is nothin wrong with my phone...
Out of interest, what phone does your partner have?
Oh, I think you got me there. Long time it was a Sony Ericsson...older one. But she got a new one two weeks ago or so. But I don't think it's her phone because the fault occured on both, her old and her new phone. I'll write it in here as soon as I know...
Ah ok cool. The reason I was asking: When I got my Xperia I soon realised that my gf was only getting around half the texts I was sending. It drove me crazy as nothing seemed to fix it - I got my phone replaced, she got hers replaced, we both got new SIMs. Just like you, the texts were showing up on bills, and O2 could see them going through their message centre, so they could not identify the problem.
Eventually I figured it out, my gf did not receive my messages when they were longer than a single message. Anything more and it simply did not show up on her phone (LG Renoir), but still seemed to send successfully and show up on my bill. I then realised that the same thing happened when sending long texts to my friend (also an LG, but a Viewty). They can both get long messages from other people, just not me, so I think there must be some sort of incompatibility between the Brands/softwares.
Probably of no help to you really, but maybe you send long messages too?
No, it's fine since I experience such a thing on my own now. Thanks for sharing! I'm gonna ask her what kind of phone she uses now. Today I removed the SIM Card from my phone and replaced it. The Xperia did a new setup on my network and afterwards my 2 sent messages came through. Maybe I just had to do that because I flashed a new Rom and later a new Radio without renewing my network options...
As you, I do not have a clue where the problem is...But also takin my mums T-Mobile Sim Card in my phone she got all messages. I believe it's the operator...I keep you guys updated when I have my Vodafone card or if it should work normally now...
Thanks for your help. Always appreciated!
edit:yes, I experienced that longer messages have less chance to get through. Sometimes they are messed up or just the first part (first 160 characters) get through...hmm

can't send: text message error

Hi,
I have had the HD7 for a few weeks now... before the nodo update i never had a problem with it but ever since then, i keep getting a lot of error messages for text messages saying the message wasn't sent. This usually happens when the signal is 1 bar or no bars (but signal is still there) and sometimes even happened with full bars.
Anyone else have this problem? I am with Bell in Canada
same also with hd7 in tmo usa
same problem 02 UK
However ive found that if i go into the settings and into the carrier options and switch off 3g, everything works fine , texts are sent and received and i have no issues
this problem seems to come and go for me so im presuming its the same deal that you have - when the 3g signal is low its unable to connect correctly - and since it has a 3g signal it dosent auto downgrade to the lower speed connection - so manually disabling 3g forces it to connect at the slower speed
hope this helps a little
feel free to tell me im talking bollocks tho - this is just my experience of the problem
No message errors here on O2 UK. I've had the HD7 since release & use messaging a lot. I don't get a 3g signal in my area, so that might be a factor.
Sent from my HD7 using XDA Windows Phone 7 App
Hey mate...Bell in Toronto area here. I've been getting the same thing, rather often tiotoo A few times I think it was due to receiving a text the same time or very shortly after trying to send one..it's weird though, pretty much every time I click to resend it goes no problem. You're not alone with that issue mate lol
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
saketh321 said:
phew ok awesome then... it hasnt been doing that for me ever since i started this thread lol, so i am a little happy for now... i am going to send off emails to bell and HTC and see what they say regarding this issue.
As per the 3G connection trick, as soon as i turn mine off, i lose all signal from the phone... the dialer just says "emergency only".
Thanks
Click to expand...
Click to collapse
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Blue1k said:
I think it is a network issue. I'm on Telus (sharing towers with bell) and I have this problem on my HD7 and Galaxy S. Only in the last couple weeks.
I have to keep resending texts
Click to expand...
Click to collapse
Oh yeah that's right... i forgot Bell and Telus dont have edge bands. Hopefully the text messaging thing can be fixed soon... its getting annoying now.
I've been having the same problem. I used to send text messages in the loo's on my break, but now if I go there the signal is weaker and it fails alot. never used to before nodo.
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
carmeng4evr said:
This has been an issue for me since Day 1. My college is in a low coverage area and anytime im here, i sometimes get the error message.
I dont pay it much mind because if my phone is showing 1 bar or no bars, then it is obviously not the phone's fault(in my case) but the fact that I am just in a low coverage are and it struggles to get the message out.
This happens more so with my pic message than text message.
Sometimes people have also told me they have text me and I never received it or I'll text them and they never receive it.
Click to expand...
Click to collapse
did you check with anyone else in t-mobile that goes to your college? I do remember reading where people are complaining the hd7 has a weak antenna.
But even then so, 1 bar is no excuse for a text message to not go through.
I have the same problem. my phone will have full bars one moment then the next it will be down to one and "cant send: text message error" its annoying because i will reply and then look at my phone a hour later and see why they havent replied and the message didnt even send >_<
Some other times my phone get NO signal at all for a couple minutes then randomly has full bars again, its really irritating. I live in a college town where everyone here gets good signal.. no reason for this. I dont really remember it happening when i had the February update.
Ok so i sent HTC an email and this is the reply I got.
I understand that since performing the nodo update on your HTC HD7, you have been having issues sending text messages. I checked around with several of my coworkers and tried to find other instances of this issue occurring from other forums, but it appears to be a fairly uncommon issue. I took a look at the forum thread that you started and obtained more details such as this usually tends to happen when there is low signal. I see that some of the other posters recommended reverting to 2G in such a situation and that is not a bad idea. You can enable 2G only by going to Settings> Cellular. Additionally, the way you hold the phone can affect the signal as well. You may want to try holding around the sides so that your palm does not come in contact with the back of the phone, which can block the signal. Aside from that, you can also try a factory reset in case an issue occurred during the update and did not install properly or caused corruption in some of the files in the phone’s software. Please be sure to back up the information on your phone and the go to Settings> About Phone> Factory Reset.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11CACW17ENA000115.
Sincerely,
Lydia
HTC
I'm glad I am not the only one having this issue. (T-Mo USA) Mine started acting up last night with my 3G being EXTREMELY slow loading web pages and then ultimately not being able to load anything. Then this morning I am unable to send text messages, but randomly I will receive many emails and texts (like I only have a connection for a few seconds), then when I try to reply I am unable to send. Very frustrating.
i too have experienced this so here are some tips. For me i only get this problem when pressing send and right away press the home key or back key which interrupts the sending process result of fail sending. Enabling 3g if you dont have it is another problem so disable it. I also get this problem when locking the phone right after i press send so wait till it finish and then lock .
i hope this helps, if not restart the phone, and if that doesnt help take it to tmo and exchange =)
I've had this problem on my Omnia 7 since day one. Always have to disable my damn data.
And the ***** of it is when I go to re-enable data afterwards I have wait a few minutes to get it working again. Sometimes I have to turn the phone off and on in order to get data.
It's not a cell carrier problem since on my Diamond 2 I never had a problem, and the same thing with the x10.
Same problem with Samsung Focus on Bell. After NoDo update, SMS has been useless. I will get SMS, although often late. Sending is worst, I get the dreaded 'cannot send' message. I will occasionally be able to send some. Wondering if it's a signal issue. However, I can send just fine putting my SIM in another phone.
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
seantan2001 said:
I've had T-mobile HD7 since last november, my girlfriend and I exchange about 30 messages every day, never had this problem before the NoDo update, not even once, no matter how bad the signals were. Im 99% sure its NoDo update causing this not t-mobile network. It's so annoying when you text somebody then go do something else, 20 minutes later you check back and see this un-happy face and can't send message.
BTW, Factory Reset won't help, tried that.
Click to expand...
Click to collapse
yeah tried that too man... WPcentral wrote an article asking other people if they are having that issue and it seems some are and some arent.
http://www.wpcentral.com/sms-issue-hd7-Nodo
It will happen occasionally if I'm on Edge network. If I have a solid 3g signal it never happens.

[Q] Can Anyone Reliably Make and Receive Calls?

I recently switched from an iPhone 5 to the One Dev Edition. After having some signal issues, I went to AT&T, got a microSIM, they switched me an Android data plan, etc. But I'm still having an issue where I can't reliably send and receive calls, especially from my desk at work. I can dial the number and hit Call but that's it. No ringing, nothing. Just dead air, then the "call" ends. If the call does go through, I can hear the other person but they can't hear me. Same thing when receiving a call. I'll hear them but they can't hear me. Sometimes my phone won't ring and it just rolls to voice mail. I can see the signal switching from LTE to H, etc, and I have practically full bar strength. I just don't understand why the calls aren't going through.
Is this an issue with the phone itself? Something with AT&T? Is there a newer radio firmware I can try flashing? I didn't have any issues with the iPhone 5, and I even had my coworker put his iPhone into field test mode so we could compare the numeric signal and they're about even, though the iPhone usually does have a slightly better db signal. I really like the One but not being able to send or receive calls while at my desk is a deal breaker.
Thanks!
From the sounds of it, you are running the stock firmware still? Any root or other possible modifications? If you answered Yes then no to those questions, I would head back to the AT&T store and have them try it out, if anything they should be able to take your SIM card and put it into another Android device and see what happens.
What about text/data, do those work?
You said mainly at your desk you notice this issue, so does that mean it happens at other places as well, same symptoms (full bars, allows to send call then nothing?) You may just be the lucky contestant with a defunct unit, HTC should be able to help you out.
I would suggest first going to AT&T store, try out their suggestions, then if anything give HTC a call/email to see if they can be of any help. At this point I would stay away from flashing custom radios as they may void your warranty then you will really be up $hit creek.
Sounds like att.
I had this problem with tmobile once. The signal wasn't strong enough and it wouldn't call.
Some please are spotty.
Something is wrong with your phone. That should be obvious. Of course the vast majority of people who got this phone can reliably make and receive calls or it would be the biggest mobile phone bust in history.
Sorry to be blunt but you already know it's not the signal so it has to be a defect in the phone.
Thanks for the suggestions. This is the stock Dev Edition ROM. I haven't made any changes other other than just installing apps.
I haven't made a lot of calls but I don't seem to have an issue any where else.
No issues with LTE. Data has been fine.
I wasn't sure if AT&T would assist since this is the Dev Edition but that's worth a shot to have them run some tests on it. Otherwise I'll try to get a replacement (or refund) from HTC.
Thanks!
Sent from my HTC One using xda premium

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