Grey Screen after Lock - Tilt, TyTN II, MDA Vario III General

Recently upgraded to 6.1 on my ATT Tilt. Now after i lock the device it will go to a grey lit up screen and suck the battery. The screen will go from grey to black and back and forth a few times then remain grey.
If i hit the power button on and then hit the power button again the screen will go away.
The problem is when i do not notice this, my battery dies FAST!
Anyone else have this? Any idea why?

Bump. Please this is draining my battery like crazy.

Not sure if this is the exact same issue or not, but I've noticed that occasionally, after I hit the power button or it goes into stanby on its own, that my screen will "turn grey" as you put it..... I think it is the backlight comming on without the rest of the screen. I've noticed it a couple times where it flashes on, then goes off again a couple times... once or twice staying on longer. Also, if I hit the power button to turn it on, the regular screen comes on and then it seems to stop. I've got the lock set to activate after 1 hour of stanby and rarely lock the phone otherwise.
I only noticed this after upgrading to AT&T's official WM6.1 ROM.
Anyone have any ideas?

That is the exact situation. And when you hit the power button on again then off again it seems to go away.
Glad I am not alone. Someone out there that is smart should know what is going on with the 6.1 and backlight.

I just noticed this happen on my Tilt last night when I plugged in the charger. The screen was already locked and in standby when I plugged it in. I placed in down on the desk and started to walk away when I saw the screen light up... just blank gray. I pressed the button to take it out of standby and then again to put it back in standby and then it was fine. Didn't think too much about it until I saw this thread.
I'm running totally stock WM6.1.

great im posting this months after the last poster but yes i just updated my phone to the 6.1 rom and i have the same issue happening.....and what is sad is that no one has answered with any help!

to EVERYONE in this thread...this forum would love to help others facing problems but we are not mind readers! please post more information...
for example, quite a few of you have noticed that the problem started happening after the ROM update to 6.1...don't you then think that it is important for you to look into what changes occur in your device when you upgrade a ROM?
if you read around, you will notice that SPL version and Radio ROM versions are just as important as your ROM version and that certain combinations of these three key ingredients will cause unexpected problems.
for those in this thread that already know the importance of SPL and Radio ROM versions, don't you think it is important to let the rest of us know these details in your posts about issues if you want help?
my suggestion to you is to post information about your device in your signatures (see mine for an example) so that you can post short messages about your issues and not have to worry whether or not you've provided the basic amount of information...you don't go to your doctor and tell him it hurts and then expect the doctor to guess where it hurts and to guess your medical history? you bring this information along in the form of medical history documents when you FIRST visit the doctor.
i'll try to help (and so will countless others) once you provide the basic information.
read the wiki for more details.
good luck!

thank you for help and advice. I have added information into my signature about my phone. And the grey screen has gotten worse. and yes it started when i dl the ROM from the HTC site for the ATT Tilt phone. Ive searched around and no one really has an answer from what i have found...please help!! Its is really annoying!

you still need to mention your SPL version so we can proceed from there. read the wiki for more information on how to find out what SPL version is present on your device.
update your signature with that information and then i feel your signature will be complete. remember, if the filename of the ROM contains some strings defining the versions of the various parts of the ROM, it does NOT mean that those parts of the ROM will be updated exactly as expected. for example, your signature says your ROM is "3.57.502.2 WWE"...did you get that information from the filename containing the ROM update? or did you actually go into Settings->System->Device Information to see the versions?
bottom line, don't rely on the version strings in the file that you download. instead, after the ROM has been updated, check on your device to make sure that the ROM, Radio, and SPL versions are as expected.
after you find and report your SPL here (read the wiki to find out how to check your SPL version), then we will probably advise you play around with the SPL version or maybe even try some other 6.1 ROM for the Kaiser. you should know that there are SEVERAL "official" ROMs available to upgrade to an "official" WinMo 6.1 and there are even more unofficial "cooked" ROMs to get you to WinMo 6.1.

hey thanks...i totally understand what your saying but i really dont even know how to check for my SPL or what SPL im using. I dont even know what SPL stands. I looked at the wiki but its talking about restoring your ROM and SPL back to what it was and stuff. I also found my ROM name in the phone info tab.

in the wiki (http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser) the second question in the "ROM Upgrading" section should have an answer (http://wiki.xda-developers.com/index.php?pagename=SPL Questions?) that will explain what SPL stands for, what it does, and other terms that can refer to the SPL.
once you have read all of that, you will understand that the term "bootloader" is also used to refer to the SPL...then you can look at this page (http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets) detailing the various methods of accessing low level device functionalities such as hard resets, soft reset, and entering the bootloader screen (at the bottom of this page). once you enter the bootloader screen (its called the tri-color screen), all the information displayed indicates what SPL version you have installed.
i agree that the information on how to check your SPL version is a bit difficult to find in the wiki but ALL of the above information is there...just have to read quite a lot of it and carefully too! but believe me, once you've done some solid reading and searching, you won't regret it!
please find out your SPL version and let us know! good luck

Thanks again...and i didnt see that SPL question before...i might have missed it...but it was helpful. Thank you...i hope i finally got what is needed and i added it to my signature! So i hope that is all the info needed to help me out because that grey screen is annoying...never happened before until i went to the WM 6.1 rom!

let take a step back......why dont you flash the at&t 6.0 rom back onto your device, if it still does that grey screen thing, we could then rule out the rom upgrade as being the cause.

well i really dont know how to go back to the other ROM since it is one o the ATT Tilt ROMs from HTC. And i like how the WM 6.1 is...they got really some nice new upgrades but thats about the only annoying glitch that comes with it other then the backlight resetting to dim at 10 sec's all the time. I know it is the ROM cause a lot of other people on here had the same issue after the upgrade...and some people tried to go back to the original ROM before the upgrade and it messed their phone up for a few people so i dont want that to happen with me!

Download the 6.0 ROM and and flash it just like how you upgraded it to 6.1, exactly the same process. You dont need to install HardSPL but it advisable that you do so.
Ton of ppl flash their device many many times, and they dont mess up their device. If you are too afraid that flashing ur device will mess it up, and you are very sure that the grey screen is cause by the 6.1 rom, good luck figuring out, cause i dont have any suggestions that doesnt involve flashing. ok maybe a hard reset.....but after that i'm out of suggestions.

Aight thanks for your help but flashing back isnt really what i want to do....like i said i like the new ROM but the grey screen is the only issue i have...and i know its only cause of the new ROM but im hoping someone else has an answer to the issue!!!

same here
Not looking for a solution, but just adding mine to the list,, I had a 6.0 version that did this. got a replacement after complaining of the backlight problem, and it did it (6.1 version), took it to the ATT device store and they swapped it for a third, 6.1 version also and it does it,, called the help line and they pretended not to know anything about it. just did a hard reset and said "its not doing it now,, I cant help you" I'll live with it if its the worst thing it has.
Scott

I just upgraded to the ATT 6.1 Rom last night and I'm facing the same issue. I have been trying to research as much as possible today and can only find people describing the issue. I did do some experiments today and here is what I noticed...
I have the Device Lock on my today screen. Before the ROM upgrade, when I would lock the device the screen used to dim immediately, and then of course I would press the power button to shut off the screen. Now, with 6.1 ROM, I noticed that when I lock the phone, the dim does not take place until 10 seconds. What seemed to be happening with my "experiments" today, is that if I press lock and wait for the 10 seconds for the screen to dim, and then press the power button to turn off the screen, no grey screen. If I press lock and hit the power button before the screen dims I get the grey.
Looking further into this, I hit lock and waited 2 seconds before turning off the screen. Sure enough after 8 more seconds I get grey. I repeated the experiment again. This time I hit the lock icon and waited 8 seconds before turning off the screen. Sure enough after only two seconds, the grey screen returned.
I feel pretty confident that if that dim took place immediately after lock, like the original ATT ROM, this might not be an issue (at least for someone like me that is used to the 2-step, lock and power button process).
As another experiment...
I also noticed that if I get the grey screen, I could slide out the keyboard and slide it back (which of course turns the screen back on), hit the power button to turn the screen back off, and the grey screen would go away.

Grey Screen on Tilt Problem
Same issue on mine. Anyone find a solution (for any version ROM, etc.) on the ATT Tilt? Thanks.

Related

Did I do what I hoped I wouldn't?

Well, after hours of research and searching and reading, I finally decided to flash my T-Mobile Wing. Yay! First, I did Hard-SPL from HERE and followed the instructions to the point. The CanonYang splash screens came up and my Wing loaded into Windows Mobile just fine. From there, I installed ASerg's policies again and ran Itje's Touch-IT Lite for the Wing "1__UPGRADE_ROM.bat" and followed the instructions it prompted me with. An error screen came up on my phone saying "Unknown Status" but I just left it alone. After about 10 minutes, Itje's RUU completed and I hard reset my phone.
Now, only the first CanonYang splash screen comes up and my phone locks up there. Did I just brick my phone? What do I do to fix this?
Any help is greatly appreciated.
*EDIT* In my haste and fear of the "brick", I chose to post a thread rather than do the obvious that many will most likely state. If it helps my situation, please note that it's nearly 5am in Chicago, I have not slept yet, and I'm pretty much terrified I just made a $300 paper weight. I'm certain many of you would do the same.
Yes, I did fix my problem... and yes, I found my answer by searching the forums... and yes, I will buy you all cookies! Itje gets a candy bar though
lol soz
press the camera button and at the same time use the stylus to push the reset ..... a colourful screen will come up ...... connect it to your computer and run a official rom..... you can either look from some or get windows mobile 6 from htc.com if you sign up to the eclub and just find it from there.
hope this helps

Problem losing the top line of my display

Okay, I've searched and can't find this problem but hopefully somebody may have some ideas.
Quite frequently, I lose the top line of my display (the one with the start button and the system status icons). Everything else works but that line just disappears.
If I then lock the device it comes back. When I unlock it, it sometimes stays but sometimes disappears again once it's unlocked and I then have to turn my phone off and back on again.
I have a standard Orange UK phone, standard ROM and I've used some of the performance tweaks listed here. I've also disabled Touchflo and am using spb diary as my home page.
Anybody any ideas because this is driving me mad?
I had the same, but only when TF3D was deactivated. Since I use it again, it doesn't happen anymore...
It happens on my Orange diamond as well - stock 1.37 rom with TF3D enabled.
It seems to happen once every 4-5 days, and doesn't really have a pattern. Sometimes it's switching between Today and Second Today, sometimes it's rotating, sometimes it's unlocking etc..
flash a new ROM
Hello there.
Well i just recommend you to flash a new cooked ROM. I havent seen this behavior with a cooked ROM.
Best regards.
Well, at least it isn't just me but does anybody have any idea what causes the problem and how it can be solved.
Could it be something to do with glyph memory?
I used to see this sometimes on the orange rom. Since flashing a cooked rom makes the device twice as fast - and removes that problem - I would just flash it.
unwired4 said:
I used to see this sometimes on the orange rom. Since flashing a cooked rom makes the device twice as fast - and removes that problem - I would just flash it.
Click to expand...
Click to collapse
I know it's the wrong forum to say this but I'm just a bit scared to flash it because I've never done it before.
I'm worried about either a) bricking it or b) losing some setting that Orange put in to connect to their network (voice, data, voice mail etc).
Hi
I've had a similar Problem!
It seems to happen when I take the phone out of sleep cos I've got a text and its locked (I've set it for 30min).
I press the power button but the screen only half lights and the top line doesn't display. It sometimes says 'password' in the top left but does nothing if I press it.
I can slide along the bottom line but it doesn't work properly.
Interestingly I also have a Orange Diamond 1.37 ROM (which I've unlocked).
I'm gonna flash with HTC's ROM from there site and I'll let everyone know if the problem persists.
Wish me luck
TheFlash007 said:
Hi
I've had a similar Problem!
It seems to happen when I take the phone out of sleep cos I've got a text and its locked (I've set it for 30min).
I press the power button but the screen only half lights and the top line doesn't display. It sometimes says 'password' in the top left but does nothing if I press it.
I can slide along the bottom line but it doesn't work properly.
Interestingly I also have a Orange Diamond 1.37 ROM (which I've unlocked).
I'm gonna flash with HTC's ROM from there site and I'll let everyone know if the problem persists.
Wish me luck
Click to expand...
Click to collapse
And what happened?
Hi
Sorry for the delay. I tried the HTC site ROM but it just gave me a message saying 'Sorry, this software download is not suitable for your device'.
So it looks like i'm stuck cos its still doing it about once a day just have to switch of and on again.
TheFlash007 said:
Hi
Sorry for the delay. I tried the HTC site ROM but it just gave me a message saying 'Sorry, this software download is not suitable for your device'.
So it looks like i'm stuck cos its still doing it about once a day just have to switch of and on again.
Click to expand...
Click to collapse
Okay. I still have the problem and am very, very tempted to try flashing a new ROM (and Radio). But I just can't quite work up the courage to do it since I've never done it before and it's the fear of the unknown.
dastewart said:
Well, at least it isn't just me but does anybody have any idea what causes the problem and how it can be solved.
Could it be something to do with glyph memory?
Click to expand...
Click to collapse
This happens to me too. I have a T-Mobile Compact IV.
I've found that using FreeUP RAM (part of SKTools) not only releases memory, but also fixes this problem (until the next time it happens, which admittedly is not often).
Just wanted to say that I've upgraded my Orange ROM to the new 1.93 and I haven't had this problem....yet.
2 days without problems so I thought it may be safe to post.
IVe also had this on 1.37.x.x on my mda cmpct IV. Like everyone on here Im considering flashing but Im waiting for t-mobile to release an update (they keep telling me the will, presummably the 1.93.x.x) so that if I then brick the puppy - I can blame it on there rom upgrade.
I want this phone to be better, I know it can be with a ROM change...but I dont want to brick it and for once in my life will have some patience to wait.

Tilt unresponsive to anything (not just touch)

I have searched and found some thread's about this sort of this but not exactly the same problem. I am using GARMIN'S FINAL ROM which I must say it awesome. Stable and the fastest I have seen yet but I am still have one problem, at certain point's my phone doesn't respond to touch, clicking of the front key's and even sometime I have to press button's on the keyboard 3 or 4 time's just to get it to type. I thought it could just be lag but even when I give the phone a few second's to do it's thing (load fully) it doesn't work properly? I mean even sometime's when I press the end key the friggin button's don't even light up.
I hope there is some help because I just got the Tilt and it seem's like a great phone but this is just getting to be stupid.
Thank's ahead of time.
i have the same issue with hyper dragon rom. and no, im not running any programs, memory usage is 48% (running nothing) however the screen wont respond to touchs, the keyboard wont respond etc but the cursor still blinks, animations still play etc.
ive already tried all of the "keyboard" fix's, adjusted the settings manually etc yes i calibrated the screen multiple times *waits for somebody to reflash even though i did that *
I was having that problem and I found the only way to workaround it was to re-align The screen in the Start>Settings>System>Screen menu. But, I have not had it since installing SJ's 15 November 08] HyperDragon III Raphael version here
http://forum.xda-developers.com/showthread.php?t=397121
I strongly recommend it. All you need to do is remember to install Opera 9 last per Notes at the top of the post.
Hope that helps.
I am going to try that out, it look's cool but it look's like there is way to much stuff for it to run fast? Also if I don't use Opera I don't need to install it correct?
bump! Any other idea's?
I have the same problem but mostly notice it when the phone comes out of sleep. The phone will work right then slow to a stop and not allow any input via the screen or keys. 10 seconds later it's good to go.
Edit
OK the fix I can confirm that woks is that you have to sim unlock your phone with the newer 6.1 roms. I did it and it completely fixed my lag problem. Use the kaiser unlocker to do it and it can be found with a simple search. Make sure you have a the right SPL and newer radio to make sure everything is compatible.

HELP! I've looked through a thousand+ posts...

I recently falshed the new WM6.1 ROM from the HTC website. The only problem I can't seem to get around is when the phone is locked and put in sleep mode, a few seconds later the screen will flash white for a second. And then periodically blink white. Mainly I don't want to waist precious battery life. Its now driving me insane. I've looked and searched for hours on hours and can't find anything like this.
I've hard reset, soft rest. Got rid of the bloatware. But still got this blink.
Any help would be greatly appreciated!
Thanks in advance!
I've came across this several times with many 6.1 roms. I am not sure if a fix exists. However, this has never bothered me. I simply click the power button twice and the blinking stops. Hope this does the same for you.
All The Best.
Same thing happens to me. I will be watching to see what the response is. Bugs me too. No idea how many times that's happening while it's in my pocket or something - not good for battery life and can't be good for the screen either...
Empire101 said:
I've looked and searched for hours on hours and can't find anything like this.
I've hard reset, soft rest. Got rid of the bloatware. But still got this blink
Click to expand...
Click to collapse
As already mentioned several WM 6.1 ROMs suffers from screen flashes relating to power management issues. Using the latest HTC WWE WM 6.1 ROM the TyTN II will occasionally require two button presses to come out of power saving mode.
If you were happy/happier with the WM 6.0 ROM complain to your ROM provider and if necessary request it be reverted (or read up here and once you know whats required, do it yourself). I don't see any 'new' official ROMs coming for this device now it's comparitively elderly, so I think it'll be up to you to come up with a solution.
HTC has provided an HotFix for that issue at :
AT&T Tilt WM 6.1 Backlight HotFix
But Truely speaking, I installed and it didn't worked for me.
It might work for you, so just give a try.
Regards,
Thanks guys. I'll try the double push of the power button and see if it works, if not I live with it a little longer, till I go mad.
If I can't take it anymore I'll just re-flash to a different ROM.
Once again, thanks for the replies.
By the way the BACKLIGHT HotFix didn't work for me either. I think thats mainly to fix issues with the backlight timer always reverting back to 10 seconds, no matter what the user setting is.

Tilt Freezes at Radio Splash...Bad Blocks!

Hi guys,
Well, I've searched the forum and get close...but no cigar. So, I'll go ahead and ask.
I have an AT&T Tilt, Flashed the 6.1 from XDA MONTHS ago, and have been running Slither's Cube...not even all the time...as well as the HTC Home Customizer.
Yep, that's it.
Well, I have purchased another Tilt with a busted screen (otherwise absolutely fine) for $30 and am waiting to afford a new screen for it...at which time I'll have a backup and then the Cooking and Flashing will begin in earnest!
But I digress. Here is the sequence of events, and where I am at now:
1) Went to hang up from a phone call (BT headset active) by pressing the "Hang Up" Button...no response from the phone.
2) Pressed the Power Button...no response.
3) Slid open the Keyboard...no response.
4) Held the Power Button...no response.
5) Dumped the battery and rebooted...AT&T Splash then Radio Info...stays right there. Screen will dim after awhile, but never goes out. Rebrightens when removing external Power.
6) Soft Reset...same result.
7) Only way to Power Down is dump the battery.
8) Removed SD and SIM...attempted Bootloader Screen
9) Bootloader DOES show up:
KAIS1*0
SPL-1.93.0000
CPLD-8
Serial
10) I don't remember if there was anything with "Serial"...like a number or such...when I looked at it last (when flashing 6.1) so that may or may not be significant. There's nothing there now.
11) My Radios show up as:
R 1.27.14.09
G 22.45.88.07H
D 1.62.00.00
I am avoiding Hard Reset or Re-Flash until I can at least figure out what happened...if anyone has any ideas...or find out that this is common and that's the best or only way to solve it etc.
Since I haven't found anything quite like this in the Forum, I'm presuming that it may not be so common and I may...or may NOT...be able to find a way back before going that path. As well, I really don't want to send it off for repair...although I have insurance and coverage through Hawk (our AT&T Provider) that would be reasonable for repair ($35) but perhaps inordinate for rreplacement ($175). I'd like to be able to resolve this myself, but not knowing what may be wrong leaves me only with Hard Reset and/or Re-Flash alternatives...if those will even work...so out goes the question:
Has anybody run into this or have any idea of why it happened or the BEST recourse to resolve it?
Thanks in advance for any and all info, y'all are awesome and I truly appreciate your help...
RAF
These phones freeze all the time. Software conflicts, too much running at once, and it just feels like screwing you when you need it most. And of course all of a sudden, the hardware just crashes and never works again.
It looks like a hard reset will solve your problems, unfortunately, unless you do regular backups, you will lose all your info.
Thanks denco7!
Well, this is the first time it has locked up that early in the boot...all others have been easily resolved.
Hard Reset is not an issue with Data...I do keep my phone (data) backed up and have most of my volatiles on the SD.
And, honestly, I don't mind having to reflash or reinstall my apps...at least not yet, once I start cooking my own I feel I'll get a bit testy when I have to 'start over'.
I should probably find a good full backup app to snapshot the whole phone, then just put it back on when things 'happen'.
I do have a full backup from December using the 'supplied' app, so it will at least have most of the tweaks in it.
I'm gonna do the Hard Reset and see if that clears this, but I must say I'm not that hopeful.
Not really an expert...not a noob either...but this technology is just not rocket science, and I can actually do that along with quite a bit more.
Don't ask me to write a driver tho...I respect anyone that has that kind of patience!
Suffice to say, this just doesn't "feel" like a resetable issue...but I'm game. I'll update once attempted.
Thanks again, see you on the other side...
RAF
Okay...no joy on the Hard Reset. Behavior has stayed the same. Kinda expected that tho...
Next stop, Re-flash the ROM. I'm gonna check on latest releases of 'Official' HTC ROMs...but if anyone has any suggestions I'm open.
I'm still hoping that someone out there knows what happened here, it would be helpful to know the 'why'.
Thanks again...
not so much a suggestion but a correction. You don't have a wm6.1 rom but actually have a wm6 rom because the radio you have flashed i.e. R 1.27.14.09
is a wm6 radio not wm6.1 and that radio is only compatible with the following roms:
AT&T 1.60.502.3
AT&T 1.61.502.2
AT&T 1.62.502.0
Q-Mobile 1.2 AT&T Version
(source for above info: http://forum.xda-developers.com/showthread.php?t=393182)
so make sure that your rom matches the radio you have. I would recommend that if flashing is not something new to you than go ahead and upgrade your rom and radio to wm6.1 rom and see if the issue presists.
hope this helps
first post you stated you have a 6.1 rom but your spl is for a 6.0 rom, either your not on a 6.1 rom or your on the wrong SPL and should HARDspl if your flashing custom roms.
Thanks Guys...
I had it in my head that I went to 6.1 when I flashed it last...went out and looked at the file and sure enough it was 6.0.
This is what happens when u have 7 kids, 6 female and 4 of those in college...I'm too broke to pay attention.
No not new to flashing, and when I can get home before 10-11p some night...or this weekend...that's my plan.
Looking for the best choice 6.1 to flash and attempt to bring it back, but still curious as to the behavior in the first place.
Thanks for pointing out my ADD, and all comments are welcome...
Hoping for the un-bricking soon...
RAF
Now I'm REALLY Currious...and Frustrated! A Little Help Please...
Okay,
So I flashed the latest HTC Factory ROM: AT&T Tilt Windows Mobile 6.1 Software (ROM Version 3.57.502.2 WWE).
I wanted to do something mild at first before taking too many big steps...'small steps Ellie, smal steps'.
Once the Bootloader was up with USB showing at the bottom, I was certain I would at least have a connection to the Phone.
Of course with no ActiveSync or recognition from the PC, I simply ran the EXE and ignored the one line about making sure ActiveSync had a connection.
The only oddity was that at 13%, the Phone went from the "% Screen" back to the Bootloader Screen for a few seconds then continued normally to sucessful completion.
When it rebooted, it stayed at the AT&T initial splash and now NEVER shows the Radio or Protocol versions...just the initial splash.
As well, it does not dim the backlight after awhile as it used to nor do I ever get a Power Light...just plain LOCKED.
There is also still no way to Power Down the Phone except for removing the Battery.
Although I've never used MTTY, I'm wondering if that is now my only hope...and am currious as to the proper procedure for this particular circumstance.
I'm still searching the Forum for MTTY uses and info, but I would be appreciative if one of the Seniors could point me in the right direction.
Also, if ANYONE knows what may have caused this glitch in the first place it would help me to determine the best recourse.
Thanks again in advance to all...
RAF
Rustafergi said:
Okay,
So I flashed the latest HTC Factory ROM: AT&T Tilt Windows Mobile 6.1 Software (ROM Version 3.57.502.2 WWE).
I wanted to do something mild at first before taking too many big steps...'small steps Ellie, smal steps'.
Once the Bootloader was up with USB showing at the bottom, I was certain I would at least have a connection to the Phone.
Of course with no ActiveSync or recognition from the PC, I simply ran the EXE and ignored the one line about making sure ActiveSync had a connection.
The only oddity was that at 13%, the Phone went from the "% Screen" back to the Bootloader Screen for a few seconds then continued normally to sucessful completion.
When it rebooted, it stayed at the AT&T initial splash and now NEVER shows the Radio or Protocol versions...just the initial splash.
As well, it does not dim the backlight after awhile as it used to nor do I ever get a Power Light...just plain LOCKED.
There is also still no way to Power Down the Phone except for removing the Battery.
Although I've never used MTTY, I'm wondering if that is now my only hope...and am currious as to the proper procedure for this particular circumstance.
I'm still searching the Forum for MTTY uses and info, but I would be appreciative if one of the Seniors could point me in the right direction.
Also, if ANYONE knows what may have caused this glitch in the first place it would help me to determine the best recourse.
Thanks again in advance to all...
RAF
Click to expand...
Click to collapse
If you cannot flash a 6.1 rom or install the correct hard spl I would not even attempt using MTTY. Go to the rom section of this forum. Look for "spl rollup thread" it is a sticky from DaveShaw. Pick any 3.xx hard spl's for 6.1 rom and download. Now download jumpspl and place it somewhere on your device other than your memory card. Now run jumpspl and follow the rest of the directions in that thread. After you installed the correct SPL find a 6.1 rom and flash your device. If your sound doesn't work change your radio to a compatible radio, which would be listed in the "ultimate radio thread" by alltheway.
These are the basics. Hope it helps.
Rustafergi said:
Okay,
So I flashed the latest HTC Factory ROM: AT&T Tilt Windows Mobile 6.1 Software (ROM Version 3.57.502.2 WWE).
I wanted to do something mild at first before taking too many big steps...'small steps Ellie, smal steps'.
Once the Bootloader was up with USB showing at the bottom, I was certain I would at least have a connection to the Phone.
Of course with no ActiveSync or recognition from the PC, I simply ran the EXE and ignored the one line about making sure ActiveSync had a connection.
The only oddity was that at 13%, the Phone went from the "% Screen" back to the Bootloader Screen for a few seconds then continued normally to sucessful completion.
When it rebooted, it stayed at the AT&T initial splash and now NEVER shows the Radio or Protocol versions...just the initial splash.
As well, it does not dim the backlight after awhile as it used to nor do I ever get a Power Light...just plain LOCKED.
There is also still no way to Power Down the Phone except for removing the Battery.
Although I've never used MTTY, I'm wondering if that is now my only hope...and am currious as to the proper procedure for this particular circumstance.
I'm still searching the Forum for MTTY uses and info, but I would be appreciative if one of the Seniors could point me in the right direction.
Also, if ANYONE knows what may have caused this glitch in the first place it would help me to determine the best recourse.
Thanks again in advance to all...
RAF
Click to expand...
Click to collapse
Wow! I think you missed the advice and wisdom given to you about NOT FLASHING a 6.1 ROM with the SPL for a 6.0 ROM...
Anyways, lets see if we can help... I don't think you are going to be able to flash a SPL, as you probably can't even get an active sync connection to copy over the files...
So, try getting into boot loader screen; you hold down the camera button and then press in the rest button and hold that until a tri-color screen appears...
Then tell us exactly what it says, just to make sure we know which SPL you have... Then I will post a link to the exact ROM you need to flash to hopefully bring her back to life.
If you are not able to get into boot loader, which wouldn't surprise me, someone else with more experience un-bricking will have to help.
Some Answers and Info...Still Confused
redbandana said:
If you cannot flash a 6.1 rom or install the correct hard spl I would not even attempt using MTTY. Go to the rom section of this forum. Look for "spl rollup thread" it is a sticky from DaveShaw. Pick any 3.xx hard spl's for 6.1 rom and download. Now download jumpspl and place it somewhere on your device other than your memory card. Now run jumpspl and follow the rest of the directions in that thread. After you installed the correct SPL find a 6.1 rom and flash your device. If your sound doesn't work change your radio to a compatible radio, which would be listed in the "ultimate radio thread" by alltheway.
These are the basics. Hope it helps.
Click to expand...
Click to collapse
pjcforpres said:
Wow! I think you missed the advice and wisdom given to you about NOT FLASHING a 6.1 ROM with the SPL for a 6.0 ROM...
Anyways, lets see if we can help... I don't think you are going to be able to flash a SPL, as you probably can't even get an active sync connection to copy over the files...
So, try getting into boot loader screen; you hold down the camera button and then press in the rest button and hold that until a tri-color screen appears...
Then tell us exactly what it says, just to make sure we know which SPL you have... Then I will post a link to the exact ROM you need to flash to hopefully bring her back to life.
If you are not able to get into boot loader, which wouldn't surprise me, someone else with more experience un-bricking will have to help.
Click to expand...
Click to collapse
Hi again,
Thanks to redbandana and pjcforpres for the responses...I thought I might not get anymore!
I'll start with pjcforpres,
First, my appologies if I have not been specific enough on my descriptions...I've been attempting to be more succinct (I'm not so good at that).
This was a Stock ROM Tilt, then I had flashed RUU_Kaiser_CINGULAR_WWE_1.62.502.0_radio_sign_22.45.88.07_1.27.14.09R2_Ship.exe quite awhile back...shortly after it was available.
I added Slither's Cube and the HTC Home Screen and Customizer and have run it that way since then.
Somehow, I got it in my head that I had flashed 6.1 but I was flat out mistaken...hence the comment in the earlier part of the thread.
Then we get to the #1 post in this thread...add some confusion and voila.
The ref'd 6.1 flash was also Stock...RUU_Kaiser_CINGULAR_WWE_3.57.502.2_radio_sign_25.88.40.05_1.65.21.18_Ship.exe...and I thought I read everything, incl that it replaces the SPL.
Durring the flash, it pauses @ 13%, the USB disconnect 'bing' sounds and the Bootloader screen reappears showing SPL-3.02.000.
Then, the USB reconnect 'bing' sounds, goes back to the % screen and then completes the flash successfully.
My Bootloader screen is now:
KAIS1*0
SPL-3.56.000
CPLD-8
So...did I miss something and screw up? Or was I on the right track?
And redbandana,
It did successfully flash 6.1, but it still doesn't start...specifically, get passed the initial AT&T Splash.
Although I had already thought of going to JockyW's HardSPL 3.29, I cannot 'see' the phone in XP and therefore cannot get JumpSPL onto it...so, no HardSPL (unless I missed something else in the threads).
It DOES however give me the USB 'bing' sound when I go into the Bootloader...but clicking on the "Mobile Device" icon in Windows Exploder leaves a 'blank' right pane.
Before your post, I had read up on MTTY and noted the DON'Ts...like DON'T use task 2a!...and found several threads with commands.
None of the info commands seem to fuction, like info 2, info 7 or info 8 so I don't have much 'info' there.
One of the things I tried was 'task 28' to format the thing in case there was some corruption...this was the response:
Cmd>task 28
Format start
Storage start sector=0xC2C0, total sector=0xF000
Storage start block=800, total block=960
Total Bad Block in CE: 1
Erase physical block from 1091 to 2032
formatstorage Bad block found: 1397
formatstorage Bad block found: 1398
si backup: Erase physical block from 2032 to 2048
Format end
So I looked for 'bad blocks' on the Forum and there are suggestions to contact JockyW and GSLEON3 for more help.
I haven't as yet done this thinking I can work my way through this by searching the Forum and monitoring this Post.
My searches for MTTY Commands have shown me that there are different Commands for different SPLs, and the info is way scattered and confusing.
It is becoming clear(er) to me that I have an issue that is not that normal...or at least not with an intermediate level 'fix'.
That's why I asked for more help in the right direction, I feel like I've hit this pretty hard and done alot of footwork on my own.
I also feel like I'm running out of options and may resort to bugging JockyW and GSLEON3...unless there are any more suggestions
PLEASE let me know if there is more info that I can provide to narrow this down, or some procedure to attemt, or an MTTY comand that will give us more info, or another search in the Forum for something specific I've missed...or simply some PFM that can be performed...and I'll be HAPPY to comply!
Thanks again...and again...for the assistance, my grattitude and appreciation out!
RAF
I am going to be short and swet for the moment... my computer crashed so I am solely on my phone until I work again around 2 central time USA...
Good news is that there is a chance without MTTY to get you running, and if not, those with the knowledge are very hepful and patient.
I will do the searches tomorrow for the stock ROM you should try, and give a walk through on how to flash using a micro SD card.
I am out for now, and will get back to you as soon as I can tomorrow.
Patient and Prepared
Thanks pjc...if we can fix this I'll vote for you
I sincerely appreciate the assistace, and PLEASE let me know if there's any research I can do to facilitate.
If you're willing, let me know if I took a wrong turn somewhere or if I did something to make this worse...I like to learn from my mistakes (I AM pretty good at those...)
I just got the new screen for my backup Tilt and I'll be swapping that out tomorrow (uh...today) sometime, so I'll have a reference phone soon.
Askew but relevant, I'm on day 12 of a nasty cranial muscle spasm and 3 days into meds for it...so we'll see if I can stay focused
Thanks again and in advance...
RAF...Tilted
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=2&dl_id=94
Try downloading from here... it is the 100% official AT&T Tilt 6.1 ROM, plus upgrade tool.
This includes everything you need, and is probably what you flashed already, but it sounds like you had a bad flash or something...
Make sure your computer doesn't go into hibernate during this process, and that you don't have anything running other than the update program and activesync...
Also, make sure when you run the update program, you right click and select 'run as administrator' or 'run as' then in the menu that comes after that select administrator.
If you can't establish an activesync connection, or if you are using Vista, and thus no Windows Mobile Device Center connection can be established, let me know, and I will track down the ROM by itself and the Radio by itself and walk you through that.
This should be the easiest fix, though, so we will try this first.
Been There, Done That...I Think ?!?
pjcforpres said:
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=2&dl_id=94
1] Try downloading from here... it is the 100% official AT&T Tilt 6.1 ROM, plus upgrade tool.
2] This includes everything you need, and is probably what you flashed already, but it sounds like you had a bad flash or something...
Make sure your computer doesn't go into hibernate during this process, and that you don't have anything running other than the update program and activesync...
3] Also, make sure when you run the update program, you right click and select 'run as administrator' or 'run as' then in the menu that comes after that select administrator.
If you can't establish an activesync connection, or if you are using Vista, and thus no Windows Mobile Device Center connection can be established, let me know, and I will track down the ROM by itself and the Radio by itself and walk you through that.
This should be the easiest fix, though, so we will try this first.
Click to expand...
Click to collapse
1] Yep, same one I have already flashed several times to determine if there was a pattern.
2] ActiveSync will not connect...remember from #1 in this post:
1) Went to hang up from a phone call (BT headset active) by pressing the "Hang Up" Button...no response from the phone.
2) Pressed the Power Button...no response.
3) Slid open the Keyboard...no response.
4) Held the Power Button...no response.
5) Dumped the battery and rebooted...AT&T Splash then Radio Info...stays right there. Screen will dim after awhile, but never goes out. Rebrightens when removing external Power.
6) Soft Reset...same result.
7) Only way to Power Down is dump the battery.
8) Removed SD and SIM...attempted Bootloader Screen
9) Bootloader DOES show up:
KAIS1*0
SPL-1.93.0000
CPLD-8
I've never gotten passed the initial AT&T Splash since then...no matter soft hard reset flash the 6.0 ROM that was already on it or this 6.1 version.
Only difference is when I flashed this 6.1 ROM, the Radio and Protocol Versions that normally pop up at the bottom in red no longer pop up.
It now stays at the initial AT&T Splash, no versions, and never dims the backlight.
The ONLY time my Laptop 'sees' the Phone is when I put in into the Bootloader I get the USB 'bu-bingk'.
MTTY can see it, and the ROM Upgrades see it and run successfully...but Exploder can't and neither does ActiveSync.
Just to clarify that I've been there more than once...
3] Well, that I have not attempted...but all my previous flashes have gone fine (I am the only user on my Alenware Aurora m7700...and effectively I AM the Administrator), so I'll attempt that...(see next).
I downloaded, overwrote and ran this 6.1 ROM again...I set this XP install with me as the only Administrator (only user other than Guest), and I want to point something out that may be significant:
The Screnshots below show that there's no info in the Current Image Version area, I click on 'Update' and get the 2nd one.
(okay, sorry I haven't attempted very hard to embrace multiquote or embed a screenshot yet )
But this has happened every attemp to reflash after the initial sequence of events. As well, the same events recurred during the flash as all attempts before:
Durring the flash, it pauses @ 13%, the USB disconnect 'bing' sounds and the Bootloader screen reappears showing SPL-3.02.000.
Then, the USB reconnect 'bing' sounds, goes back to the % screen and then completes the flash successfully.
So...did I screw up somewhere? I really thought I had a handle on the 'small steps' that I took..it was the 'next steps' that I was mildly trepidatious about.
My understanding and instincts point to the 'bad blocks' errors durring the MTTY 'task 28' format, but I can't find anything pertinent to 'do' about it in the Forums...other than contacting JockyW or GSLEON3.
I want to try SOMETHING on my own before I go bothering them with a PM...although I've read (and even learned) alot here recently on TOP of what I had already learned over the last 2½ years, I feel I've got to at least attempt something before begging for help that way.
Still, I haven't found a path to get this basal into the core of the phone to noodle (safely mind you) around and become more adept so that I can solve these issues on my own...and it may be time to capitulate.
Let me know if you've spotted an error on my part...something I did or didn't do...or if there's another path I should take or search in the Forum I should look up.
Thanks ton again...and my appologies to all for my un-succinct pontifications...
(S)tilted...RAF
I don't think you are really doing anything wrong on your part, it just doesn't want to flash right... I had you try the stock stuff again just to make sure it was a clean download, and a clean flash.
I am not sure if it is the SPL not matching the ROM, or the Radio... The MTTY commands do indicate a problem with something not flashing right to the phone. Especially since that download has been recommended and successful so many times for people with a similar situation. I have done a fair amount of looking into this myself, and I have found a couple solutions:
1. Some people found success by flashing the same stock AT&T ROM 2 -5 times, and then it finally caught and worked right.
2. Others found luck by flashing a HardSPL, then new Radio, then new ROM.
3. They PM one of the greats... right now in the Kaiser area, JockyW is amazing! But is mostly focused on newer devices. I would recommend contacting mskip or DaveShaw. They have much more experience than I do, and should have a better idea of exactly what those block errors mean, and the solution....
If I were you I would try one last time doing a hard rest, you may need to hold down the 2 soft keys and the rest button extra long to get it to register... I would also try flashing that same upgrade 1 last time, followed by 1 last shot at a hard rest. If you still have the same stuff going on, I would contact those 2 guys and see what their wisdom says... mskip moderates the "NOOB flashing guide" thread and DaveShaw is a moderator for the Kaiser section in general.
Thanks pjcforpres...Contacting DaveShaw...Any Other Ideas?
Okay, one more time...and, no joy. Held the Soft Keys for 2 mintes solid for the Hard Reset, Reflashed, then another 2min Hard Reset.
I've resorted to sending DaveShaw a PM per the suggestion and will patiently wait for a reply.
In the mean time, if there's ANY other suggestions or a list of MTTY commands that run on the 3.56.000 SPL that can get info from the phone to help determine what the actual problem is or to correct bad blocks I'd be SERIOUSLY appreciative and VERY grateful.
Thanks to all who have responded, and in advance to all who may help from here...
RAF
A Little Updated Info:
Replaced the screen on my 'backup' Tilt, and flashed the RUU_Kaiser_CINGULAR_WWE_3.57.502.2_radio_s ign_25.88.40.05_1.65.21.18_Ship.exe ROM thaT I had flashed on the 'bricked' one.
It had the same behavior @ 13%, so I'm certain now that the flash went fine...I am even more convinced, with all of the events and symptoms to this point, that the issue lies in the 'bad blocks' reported durring the MTTY task 28 format.
I've left a PM for DaveShaw...and I AM patient...but if there is someone that may be more appropriate for this question I'd like to contact them as well. If anyone knows the right Guru, please let me know.
Thanks again to all...
RAF
Well I'm here at last sorry for the delay in getting back to you - I'm not sure how much I can help you though .
Can you post the output of "info 2" and "info 8" from an MTTY connection to your bootloader.
Also, can you please clarify: are you stuck at the bootloader (red/green/blue) or the splash screen (with R G D)?
Thanks
Dave
DaveShaw said:
Well I'm here at last sorry for the delay in getting back to you - I'm not sure how much I can help you though .
Can you post the output of "info 2" and "info 8" from an MTTY connection to your bootloader.
Also, can you please clarify: are you stuck at the bootloader (red/green/blue) or the splash screen (with R G D)?
Thanks
Dave
Click to expand...
Click to collapse
Wow man, THANKS for just bein here!
That's just it Dave, none of the info commands in MTTY seem to return anything (see #10). I've used MTTY: ver. 0.01 2001 and ver. 1.42 1997-2001 and both report literally nothing for info 2 info 7 or info 8...just another Cmd> prompt. However, (also in #10) I get to the 'bad blocks' ref running "task 28":
Cmd>task 28
Format start
Storage start sector=0xC2C0, total sector=0xF000
Storage start block=800, total block=960
Total Bad Block in CE: 1
Erase physical block from 1091 to 2032
formatstorage Bad block found: 1397
formatstorage Bad block found: 1398
si backup: Erase physical block from 2032 to 2048
Format end
Remember, the stuff in #1 of the thread happens and then I went through all this digging...took it to where I could and posted.
This wasn't a HardSPL fail or a bad Flash... I had BEEN running stock HTC 6.0 WWE with Slither's Cube, the HTC Home Screen and Home Customizer.
RUU_Kaiser_CINGULAR_WWE_1.62.502.0_radio_sign_22.45.88.07_1.27.14.09R2_Ship.exe (flashed 07/20/08)
This isn't a RUUNBH issue either, and I can get into Bootloader and I'm not 'stuck' there...currently:
KAIS1*0
SPL-3.56.000
CPLD-8
I can flash stock ROMs all day long w/no errors...flashed HTC 6.1 WWE on my backup Tilt to be sure the behaviors were the same, and they are exactly.
RUU_Kaiser_CINGULAR_WWE_3.57.502.2_radio_sign_25.88.40.05_1.65.21.18_Ship.exe runs FINE on the backup Tilt.
After flashing the HTC 6.1 WWE on the 'bricked' one however, there is no longer the R G D Radio Protocol info at the bottom of the AT&T Splash after the initial Splash...it was there before the 6.1 flash, and that's where it used to hang: Initial Splash, R G D, hang...backlight eventually dimed but never went out...battery dump only way off.
Now it hangs at the Initial Splash, NO R G D, NO backlight dim...still needs battery dump for off. It ACTS like it's lost it's damn mind...
I'm pretty sure I 'downgraded' back to the 6.0 mentioned above and went thru some similar steps to confirm, but I didn't write it all down and I'm way ADD so I can do that one again and record it all this time...unless that's a bad idea.
I very recently (like as I was searching I saw you had answered my plea...) found some other references to a MFG HardSPL that someone was thinking about working on to fix bad blocks, but I haven't read through it all yet. And, since Exploder and ActiveSync simply can't 'see' the phone, I'm not sure that I could get a HardSPL on the thing in the first place...'cause I can't get no JumpSPL on the phone itself...should've done that back when it was working I guess
I truly believe I'm at the 'needing guru help' level at this point, but if you see something I should do PLEASE point me that way and I'll dive right in. Also, like I've asked others, if you see something I did wrong or in the wrong order or whatever, please let me know that also...there's GOT to be something I can actually LEARN from this.
I warned you I tend to pontificate, but I hope that this clears up where I'm at. ANY help you can provide is fantastic and greatly appreciated, even if it's just to tell me to go somewhere else (I'm kinda used to that )
Thanks again, seriously...
RAF
In that case I have no idea. I think GSLEON3, jockyw2001 or cmonex are going to be the only one's who can help you.
Dave

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