Help! My Diamond won't power on! - Touch Diamond, MDA Compact IV General

not good!! I'm traveling on business and the phone just shut off! When I tried to power it back on it went to the touch diamond logo but then it shuts back off. I can't take it anywhere local since I'm in USA and bought it new from eBay.
Any help would be greatly appreciated! Thanks!!

did you check battery is seated properly, and has charge? what changes have you made recently? maybe a hard reset may work but you can loose data. more info leading up to this point would help us, wich will help you.

try these
1- remove the battery and put it back again after 10 min
or
2- plug it with your computer USB then tern it on
or
3- do hard reset
if your problem not solved then you need to bay a new battrey

#2 solved it! Hooked it up to my PC via USB and it powered up after about 10 minutes. The battery was completely dead, even though it said it had roughly 75% of charge. For some reason my home/car charger must be bogus (even though they are HTC branded).
Thanks so much for the quick reply's everyone, you really saved my a** miles away from home!!

fleetwoodguy79 said:
#2 solved it! Hooked it up to my PC via USB and it powered up after about 10 minutes. The battery was completely dead, even though it said it had roughly 75% of charge. For some reason my home/car charger must be bogus (even though they are HTC branded).
Thanks so much for the quick reply's everyone, you really saved my a** miles away from home!!
Click to expand...
Click to collapse
happy to help you out
and have a nice day

fleetwoodguy79 said:
#2 solved it! Hooked it up to my PC via USB and it powered up after about 10 minutes. The battery was completely dead, even though it said it had roughly 75% of charge. For some reason my home/car charger must be bogus (even though they are HTC branded).
Thanks so much for the quick reply's everyone, you really saved my a** miles away from home!!
Click to expand...
Click to collapse
I had a similar problem. My phone would restart all of a sudden and then show me a 50% loss in battery charge, even though the battery had over 75% before it restarted. A few minutes later the phone would turn off and the battery completely dead. This happened a few times, I hope you don't run into the same trouble.
I sent mine back on warranty for repairs, I hope they can fix it.
Cheers
K_Hismoom

Related

HELP!!! The battery doesn't recharge!!!

Sorry for my english.
My f00kin problem is that I can't recharge my kaiser anymore!!!
I plug the external charger and the orange led is on for a minute or 2, then it turns off.
Attached to the pc, no light
HEEEEEEEEEEEEEEEEEEEEEEEEEEEELP PLZ!!!
ot: I'm using Dutty's7b and, till yesterday, everything was working good. I've also hard resetted the device, but the problem still here...
leopardone said:
Sorry for my english.
My f00kin problem is that I can't recharge my kaiser anymore!!!
I plug the external charger and the orange led is on for a minute or 2, then it turns off.
Attached to the pc, no light
HEEEEEEEEEEEEEEEEEEEEEEEEEEEELP PLZ!!!
ot: I'm using Dutty's7b and, till yesterday, everything was working good. I've also hard resetted the device, but the problem still here...
Click to expand...
Click to collapse
Can you use someone else's battery to try. Your battery may have just died, some do from time to time.
mmm
I'm not sure, but I don't think it's a battery death problem.
When I turn off it, I CAN CHARGE IT with pc.
I've noticed that if it's turned on, no charge.
If it's turned off, from 15% is now 36% of charge.
WHY???
So if you leave the phone turned off and connected to the PC for a few hours does the battery recharge to 100% and then the orange light change to green? If you then turn the phone on does the light still go out after a couple of minutes? The current draw will be lower when the battery is 100% charged (as it will be when charging while the phone is off). Some PC's can be flakey with high current draw devices on the USB port.
In the situation you described when the light goes off, will the phone still remain connected via Active Sync (or Vista equivalent)? I'm trying to weed out whether the USB connection has anything to do with it. As for those mains chargers, my one (which came with the PPC) worked about 4 times and the first time I had to recharge the PPC from a totally flat battery it died about 3 seconds into the charge. There was a loud click from the charger and it's light extinguished so I dont have much faith in the mark 2 chargers supplied to UK customers. I'm currently waiting on a different warranty replacement - hopefully like the original type with interchangable 'head' to suit different countries.
now it's not fully recharged, but I've just now turned on the phone and the % is growing.
I've always recharged my phone via pc because I left it connected to my pc at work every day during the working day.
only sometime I recharge it via wall plug at home.
dunno why but from yesterday the wall plug works 2 (or less) minutes and the pc is not anymore able to charge the phone.
now, with all the phone switched off (so, also activesync connection closed), the pc can recharge it.
ARGH
I have also the same problem since yesterday
kaher said:
I have also the same problem since yesterday
Click to expand...
Click to collapse
REALLY???
are you using the same rom?
kaher said:
I have also the same problem since yesterday
Click to expand...
Click to collapse
Did you do anything with the PPC before the problem occurred or was it just out of the blue?
I'd also like to know from leopardone how it goes with regards to answering my questions once the battery is fully charged (if it gets that far).
leopardone said:
Sorry for my english.
My f00kin problem is that I can't recharge my kaiser anymore!!!
I plug the external charger and the orange led is on for a minute or 2, then it turns off.
Attached to the pc, no light
HEEEEEEEEEEEEEEEEEEEEEEEEEEEELP PLZ!!!
ot: I'm using Dutty's7b and, till yesterday, everything was working good. I've also hard resetted the device, but the problem still here...
Click to expand...
Click to collapse
Take batt. 10m out, i had this problem long time ago.
Do you use a other AC loader.... use only the org. AC loader !!!!
Install batt. status and take a look... you must wait a few min. before the batt is charged.
Flying Kiwi said:
Did you do anything with the PPC before the problem occurred or was it just out of the blue?
I'd also like to know from leopardone how it goes with regards to answering my questions once the battery is fully charged (if it gets that far).
Click to expand...
Click to collapse
I didn't anything (and, also, in the doubt, I've hard resetted everything on order to have a clean system)
The phone is still in charge.
I'll let you know as soon as possible
yes the same rom.
the big problem now is that I also can not make connection with my pc to install an original rom in case it got to be returned for repair.
SatScan said:
Take batt. 10m out, i had this problem long time ago.
Do you use a other AC loader.... use only the org. AC loader !!!!
Install batt. status and take a look... you must wait a few min. before the batt is charged.
Click to expand...
Click to collapse
let me try!!!
mmm for the ac adaptor I use 2 different: the old one for my old p3600 and the "original" one.
kaher said:
yes the same rom.
the big problem now is that I also can not make connection with my pc to install an original rom in case it got to be returned for repair.
Click to expand...
Click to collapse
turn it off and charge it.
in this way I can charge it.
btw, now I'm trying the "method" of taking out the battery for some minutes...
Flying Kiwi said:
I'd also like to know from leopardone how it goes with regards to answering my questions once the battery is fully charged (if it gets that far).
Click to expand...
Click to collapse
after 15 min without battery, I've turned on the pda and I'm trying to charge it.
it is WORKING!!!
the % is growing under my eyes!!!
THANKSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
I hope will not happens anymore...
btw: the problem, in conclusion, belongs to the hardware, and not to the rom, isn't it?
leopardone said:
after 15 min without battery, I've turned on the pda and I'm trying to charge it.
it is WORKING!!!
the % is growing under my eyes!!!
THANKSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSS
I hope will not happens anymore...
btw: the problem, in conclusion, belongs to the hardware, and not to the rom, isn't it?
Click to expand...
Click to collapse
glad that yours is working again ,mine is not working yet , I treid everything mentioned above but nothing work
kaher said:
glad that yours is working again ,mine is not working yet , I treid everything mentioned above but nothing work
Click to expand...
Click to collapse
argh!
have you also hard resetted the device?
Hey I have the same problem... I am on the original HTC Rom.
All of a sudden today the batt is not charging on the wall socket or the PC USB cable.
There is no light whatsoever, The active sync is also not connecting.
I have hard resetted even then the same problem, I am guessing it is a hardware & not a software problem coz I didnt install any new prog/app since last time I charged.
Now I have removed the Batt, will reattach and check in about 15 mins lets hope it works...
Shall update soon.
rohanmaini said:
Hey I have the same problem... I am on the original HTC Rom.
All of a sudden today the batt is not charging on the wall socket or the PC USB cable.
There is no light whatsoever, The active sync is also not connecting.
I have hard resetted even then the same problem, I am guessing it is a hardware & not a software problem coz I didnt install any new prog/app since last time I charged.
Now I have removed the Batt, will reattach and check in about 15 mins lets hope it works...
Shall update soon.
Click to expand...
Click to collapse
Nope, Removing the battery and waited for 30 mins reconnected the batt still not working.
Nor is my kaiser charging while the phone is switched off.
The problem is notof the USB port coz the USB headphones are working fine..
I got a battery problem as well. Problem started 3 days ago (20/12-07)
My problem is that the battery drains to fast.. disconnected it around 02:00 when I was of to bed, (battery 100%) but when I woke up again around 09:00 the phone was dead. Thats only 7 hours.. and in standby mode!
I'm on the original HTC UK ROM and I have only installd a couple programs like the Kaiser Tweak, Handysafe, Wififofum, Sprite backup, Citrix client, puTTY, PocketRAR, Total Commander, TCPMP, Flash player, PK NewWarningColorBatteryClean3G, HTC GPRSmonitor.
So I'm guessing one of these programs drains the battery even when the phone in on sleep.... the ones I installed since 20/12-07 is PocketRAR, TCPMP, Flash player, PK NewWarningColorBatteryClean3G.
Has anyone had battery problems after installing these..
Any help is appreciated.
it is a hardware problem
when I hold the cable of the charger and push it against the usb port it does charge. when I stop pushing it stops charging.

Tilt wont turn on or charge. Shows red light when plugged

Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
Click to expand...
Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
Click to expand...
Click to collapse
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
Click to expand...
Click to collapse
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
Click to expand...
Click to collapse
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
Click to expand...
Click to collapse
key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?

Diamond won't charge anymore

Hi folks,
Today my battery nearly got empty, so i hung it on my pc with the usb cable.
Thinking that it would just charge, i left it there, then then it started to make noise, telling me the battery was critically empty.
Then i noticed that the circle isnt appearing (the leds), and it doesn't seem to charge. Now i've soft resetted the device, and it didnt work. Also used the thingy to use the normal power supply on it, didnt work. Now i turned it off, the leds do appear, but when i just turned it on, it didnt seem to be charged anywhere.
Any ideas??
Thanks, Escudo
EDIT: works after repair!
Did you remove the battery?
This happened to me in May last year when I first got my diamond - but not since.
R3PUBL1K said:
Did you remove the battery?
This happened to me in May last year when I first got my diamond - but not since.
Click to expand...
Click to collapse
Nope, it just happened... without doing anything really... or well...
Activesync.... Thats the last thing he did...
EDIT: Now it's so empty that i can't even turn it on anymore.... help!!
Escudo said:
Nope, it just happened... without doing anything really... or well...
Activesync.... Thats the last thing he did...
EDIT: Now it's so empty that i can't even turn it on anymore.... help!!
Click to expand...
Click to collapse
I was trying to say remove and replace the battery to see if thaat helps.
I've experienced this with other devices. The connector on the phone can wear our or be damaged. I recently replaced a phone that acted exactly like this. I could charge the battery just fine in an another one and pop it back in for normal use untill it runs out of juice.
Just a possibility...
I have removed and replaced the battery, nothing seems to work.
What i'm going to do, is charge the battery at a diamond that we sell at my work. place it in my device, an hardreset it, cause i read somewhere that it might happen when windows files get corrupt. I hope that'll work....
Else i have to reinstall original rom and send it to htc :S
Alright,
Did a hard reset, after i placed a battery of a different diamond in mine. Didn't work. Then i downloaded the latest official HTC rom, didn't work either.
So i guess it's a hardware error.
Packed it in the original package, gonna search for the reciept later on, and gonna bring it back to the retailer on Friday (gotta work tomorrow).
So yeh, guess they'll send it to HTC, anyone know how long it takes, on average?
I'll keep this thread updated on how it goes .
Later
for how long do you have this diamond??
probably hw problem
Had the phone since August 2008, so not too long...
And yeh, i also believe it's a hardware error, cause nothing with changing software would change it.
I think some of the pins got stuck or something.
The usb data transfering does work, but it just doesnt charge.
I'll see in a few 'weeks', i hope
Escudo said:
Alright,
Did a hard reset, after i placed a battery of a different diamond in mine. Didn't work. Then i downloaded the latest official HTC rom, didn't work either.
So i guess it's a hardware error.
Packed it in the original package, gonna search for the reciept later on, and gonna bring it back to the retailer on Friday (gotta work tomorrow).
So yeh, guess they'll send it to HTC, anyone know how long it takes, on average?
I'll keep this thread updated on how it goes .
Later
Click to expand...
Click to collapse
Shame the device still does not work. When mine got sent in for repair on a screen matter to the HTC (UK) repair centre it took 4 days.
R3PUBL1K said:
Shame the device still does not work. When mine got sent in for repair on a screen matter to the HTC (UK) repair centre it took 4 days.
Click to expand...
Click to collapse
Wow, that's really fast!
Normally, at my work, with devices we send to the repair centres, it takes about 2-3 weeks, so i am prepared for the worst case scenario !
Just had a call with HTC Netherlands,
They will pick up the phone next monday, so now it goes directly to HTC, which sounds great
Escudo said:
Hi folks,
Today my battery nearly got empty, so i hung it on my pc with the usb cable.
Thinking that it would just charge, i left it there, then then it started to make noise, telling me the battery was critically empty.
Then i noticed that the circle isnt appearing (the leds), and it doesn't seem to charge. Now i've soft resetted the device, and it didnt work. Also used the thingy to use the normal power supply on it, didnt work. Now i turned it off, the leds do appear, but when i just turned it on, it didnt seem to be charged anywhere.
Any ideas??
Thanks, Escudo
Click to expand...
Click to collapse
Hello if tghat's only with your battery, I did had exactly the same. Other battery charge but not mine. In fact the battery level is so low that the electonic cannot start a charge. To resolve this, place another battery in, begin to charge, wait 1 minute an fast, I mean really fast, exchange the two battery while charging, this will (would ?;-)) cause the charging electonic to be feeded and your battery will charge again. Wait at least 10 minutes before testing it ;-)
Regards,
costp said:
Hello if tghat's only with your battery, I did had exactly the same. Other battery charge but not mine. In fact the battery level is so low that the electonic cannot start a charge. To resolve this, place another battery in, begin to charge, wait 1 minute an fast, I mean really fast, exchange the two battery while charging, this will (would ?;-)) cause the charging electonic to be feeded and your battery will charge again. Wait at least 10 minutes before testing it ;-)
Regards,
Click to expand...
Click to collapse
Other battery didn't charge either
Used one of the stock ones we have at my work.
Thanks tho
Got it back today.
In good shape and everything, and most important: It charges!!
Even got a 3rd stylus with it

Reboots after I remove the batter

What the heck is going on?
I'm pretty sure this has nothing to do with the ROM, because it did this with the factory ROM, Manila 2d and now WM6.5.
I turned the phone off, unplugged it, removed the battery. I put the battery back in, replace the cover and press the power button. Nothing happens. I plug the phone back in to the wall charger and put power, it turns on....for about 3 seconds then reboots and it would seem that it will do this for as long as I let it go. If I unplug the phone while this is going on, it will die.
The last time this happened, it took it about a day and a half to sort itself out. It almost seems like its a battery issue.
Any thoughts or ideas?
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
zz_3.14_zz said:
UPDATE!
I took the sim card out of the phone for a few seconds and the phone seems to be working now.... But its been up and running for about 20 minute now with no sings of acting up.
Click to expand...
Click to collapse
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
kaiser won't turn on
LuXx said:
mine started doing that today. went to use the camera and it reset then when it came back on it said battery was drained(this happened around 1pm and i always get a full day out of battery) and reset. have it on a charge right now but will not turn on. took out battery and put it back in with no luck. i will try to fully charge battery and take out sim. if all else fails i will try to hard reset. thanks
Click to expand...
Click to collapse
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
LuXx said:
tried to charge the pda all night the light stayed orange and never turned green indicating full charge. tried hard reset and when it goes in to prepare rom it shuts off like dead battery. when i plug in the pda to charge battery and then turn on the phone it freezes on splash screen. if i turn on phone then plug in to charge it acts like i havn't pluged in charger. is it the pda or battery?
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Click to collapse
Teej53214 said:
I am not 100% sure on this, but to me it sounds like the battery.. and that is a MUICH cheaper option to test out... unfortunatly you ahveto wait for shippng typicalyl unless you have a friend who has the same phone.. I got 2 backups and a stand alone charger now... The other option could be your USB port... I have not heard this specific problem with them.... but I am a PC tech and have seen very simmilar problems with laptops... Usually the first think to for is the power port... Just like out phone, if the device is not on a flat surface and such when it is plugging it, it tweaks the port and it eventualyl breaks... on laptops it is not uncommon that when plugged in, the LEF wil light up saying it is getting power to charge, but it enver charges the battery, and even sometimes can;t power up the full system.. .It sort of sounds like this is what you phone is doing as well.. .If that is the problem the stand alone charger would work (my son broke off his usb all together and now syncs via bluetooth and jsut changes batteries.. he has 3 himself as well) If you search online, you can usualyl find a kti with a battery or 2 and a charger/dockign station for under $20US total. Good luck!
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Click to collapse
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
oh no
LuXx said:
Thank you for your reply! I have just ordered a new battery and will post my findings when it comes. Thanks again.
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no luck with the new battery. still doing the same thing. please someone help me! Thanks
LuXx said:
no luck with the new battery. still doing the same thing. please someone help me! Thanks
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tried bootloader and installed official att rom and never shut off. when it was finished with install same issues appeared. help
For anyone facing this issue I would not recommend wasting money on a new battery as this issue has been around with few users since the Kaiser "Tilt" first came out and I've never seen ANY reports that a new battery fixes this. People have bought new batteries, fully charged their battery from a docking station, tried their friends fully charged battery all with the same result. I had this power down issue a Looong time ago my first week in with the Kaiser and managed a fix and am using the same battery now. Although it seems the battery is not being fully charged it's important to leave it charging until you'd assume it's fully charged and get into bootloader mode and flash an official htc Tytn 2 rom. It should flash completely, and the fact that it does not die immediately as on normal boot indicates it is not the battery but the rom. It did take me the whole afternoon of Flashing, recharging and repeating before it finally kicked in. Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
kaalgoosy said:
Also, from reading older posts, it seems most if not all users like myself fixed this by flashing the older official htc wm 6.0; worth a shot at least.
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Yup, that is what I had to today (I hard reset, actually), with barely enough battery life to do this.
Then the bloody unit came up and was charging - amazing, really!
(Was using the official HTC 6.1 upgraded WindowsMobile OS)
here is my 2 cents....
I owned five Tilts, replaced four of them with warranty issues ... so i have faced this dilemma on at least two of them.
First see if the USB tongue is loose. To do this try to gently tap it with the stylus. If the tongue inside the USB port is loose then you will be facing rebooting and other issues and troubles in the future. The USB tongue gets used and jerked every time you connect your device to your PC or wired headset. If you are still under warranty and the USB connector tongue is loose I recommend returning the phone ( if you still can) and getting a replacement. There is no easy fix for a loose USB connection tongue as i have taken one apart and it is very difficult to repair or replace and very easy to mess it up further.
So, my advice to all Kaiser owners... be careful when plugging and unplugging your phones through the USB. Do it gently as the connectors are very fragile.
For those that have the above issues, I recommend using a separate battery charger tray, avoid plugging the USB as much as you can, and if you must, then administer extra care. The rebooting will stop if you plug the USB cable to the device and move it up and down a hair then holding steady. And most likely you will not get a full charge or even a partial charge. The biggest culprit to this problem is car chargers, and second, is inserting the stylus by mistake (when it is dark and hard to see) in the USB port instead of the Reset hole by accident.

[Q] Completely drained external/internal battery?

I've looked all over. And I've tried everything.
This is what happened to my Xperia. it was 29% before I went to bed. When I woke up the next day, it was completely dead. No lights, no anything. I've tried charging it for 24 hours, I've tried charging the battery through an external charger, I've waited 2 days to power it on again. I've also tried that hard reset trick on one thread here. No go. I'm frustrated. Does anyone know any way this could be fixed and why did this happen?
13 views and no reply... I'm gonna shamelessly beg now.. anyone?
since you have tried hard reset,and it doesnt work
i prefer theres something wrong with your battery
leonuxury said:
since you have tried hard reset,and it doesnt work
i prefer theres something wrong with your battery
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Is it possible for the battery to just die like that without any warning? My battery was okay before this problem. I've tried it with an external charger and it charges.
It could be the charging circuit itself.
I recall a similar thing happening to me on another HTC phone, sorry I can't recall the details (but it was beyond my skills to repair it, and it was an old phone by then). A friendly technical centre could help you with that diagnosis.
At least you can get a desktop charger that will charge the battery up without it having to be inside the phone , if that is the case.
paul c said:
It could be the charging circuit itself.
I recall a similar thing happening to me on another HTC phone, sorry I can't recall the details (but it was beyond my skills to repair it, and it was an old phone by then). A friendly technical centre could help you with that diagnosis.
At least you can get a desktop charger that will charge the battery up without it having to be inside the phone , if that is the case.
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I've tried charging without the phone. External charger or desktop charger. Doesn't work either.
Sounds weird, but did you try to hold down the power button for a few seconds to let x1 on? Sometimes I have that too when the battery goes empty and the phone goes off. It doesnt open immediately when I press the button, but have to hold down the power button for a few seconds and than release. Try that for about 5 times. If noting happens, than its not the same problem that I have.
Jaennil said:
I've looked all over. And I've tried everything.
This is what happened to my Xperia. it was 29% before I went to bed. When I woke up the next day, it was completely dead. No lights, no anything. I've tried charging it for 24 hours, I've tried charging the battery through an external charger, I've waited 2 days to power it on again. I've also tried that hard reset trick on one thread here. No go. I'm frustrated. Does anyone know any way this could be fixed and why did this happen?
Click to expand...
Click to collapse
Hi guys,
I'm having exactly the same issue as "Jaennil". My battery was at 67% when I went to bed but today morning its dead. I dont know how it happend. Usually I get around 2-3 days of battery backup(on standby). Now my xperia is not switching on. Can anyone suggest some solution for our problem...I am now charging the battery using wall charger,but i dont see any battery charging notifications.
Please help guys,
Thanks in advance.
Bobby Thomas

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