kaiser is DEAD, att refuses replacement - Tilt, TyTN II, MDA Vario III General

so pretty much we had a blackout on campus and my phone was low on battery. to salvage my laptop's battery, i used the USB charger on the phone while the laptop was closed and barely even booted up (did not "log in" to windows). so, later in the night my battery went dead, and i'm sure my turning it on and off 15 times with a empty battery just to see the home screen did not help.
next day, I plug in the charger and get the RED LIGHT!!!
i give the phone "CPR" and plug it back in the charger to get an amber light a few minutes later. The phone eventually charged to 30% before i took it out with me to lunch, when I got back I plugged it back in and now it would would not charge at all. the battery % would just gradually decrease.
i tried cleaning the battery connections with alcohol and im pretty sure this made the sticker turn pink (means "water damage"), and att wont give mea new one because of this.
anything i can do?
PS- i never got the red light back since i "fixed" it the first time, now i need to plug it in to turn the phone on and even then it turns off after 2-4 minutes by itself!!! If plugged into wall charger without a battery i just get a red flashing light. with batter, a constant amber.

Take it into a store and try swapping out the battery temporarily with one from the one in the store - if it works then purchase a new battery?

UPDATE
not an option, dont have any stores by me and have no car .
***update - i did use the usb charge trick but splitting the wires and connecting to the battery for 5 or so minutes.. it got up to 17% but is now going back down even though its plugged into the wall charger

Did they ask you if the sticker was pink? Did you yell at a manager or something. Just because the sticker is that color doesn't mean there is damage.

If the sticker is not the default color, they won't warranty the phone. That's just how it is. Someone might get lucky and they do it anyway, but in general that's their policy.
Why else would the plaster the stupid things in 6+ places in/on the phone?
I still don't buy the "I got it wet cleaning the contacts" part myself. But the overall story seems unfortunately common for the Kaiser (other phones too?) with it deciding to die after the battery gets too low. Most people have decided it's not the battery that fails and even if they get the phone to charge, it does not work properly afterwords.
I think HTC should take some responsibility here.

OK, I finally got to try a seperate battery and the charger still would not charge the battery (the charger used was also a new one). What can I do!? Should I buy a parted one from ebay and replace something?

theromanone said:
and replace something?
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Click to collapse
The whole mainboard...

is that possible, something anyone could do themselves?

kilrah said:
The whole mainboard...
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Click to collapse
wow, i hope it is not that!

anyone else have suggestions on how to fix my kaiser?
-better yet, any successful repairs of this? thanks!

this is old and all, but i finally now have another kaiser to fool around and part out.. any suggestions?

well first off if there is truely water damage and not just a freek bricking then i would try the rice trick first, simply place the phone on a box of rice for a week (or silica gel). not u can not reflash the device because u can not get a 50% charge correct? it almost sounds if the battery is dieing that quickly that u have a short somewhere in the phone cuasing the displacment of energy, also i know that i had a phone a while back (not an htc) but it would only take a charge from a car charger, so try possible expermenting with USB/WALL/CAR chargers. if i were u i probably wouldnt take the phone completely apart unless u are sure that neither the original or the parts phone can be used as anything more than a paper weight.
on an un-related subject if ur looking for a replacment i have a tilt i am looking to sell if u want to pm me we could negotiate a price.

thanks for the reply, i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working, i'll try other methods as well.
if it bombs, i'm sure you'll be receiving a pm very soon!

theromanone said:
i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working
Click to expand...
Click to collapse
I've cleaned the battery terminals and spring contacts many times on my TyTN II and not had this problem since. The key is to use a cotton bud sprayed with contact cleaner/IPA to rub the contact cleaner on/off and not spray it around the area directly. If a cotton bud isn't used as well as the contact cleaner/IPA then much of the grime wont be cleaned off. This still sounds like a conductivity issue to me.

still not clear what you think happened...
in any case, using a FULLY CHARGED BATTERY (charge it using something else, or just jimmy rig to the battery terminals for a while), does the Tilt function properly ? If so, then the most it can be is the charging circuit of the Tilt. Worse case, get one of those charging cradles and charge your battery on that instead (a pain, but cheaper than replacing a Tilt)...
in other words, I wouldn't give up just yet, given what it sounds like has happened...
does the tilt function when plugged into a powered USB port ?

Related

Tilt wont turn on or charge. Shows red light when plugged

Noobie addicted to flashing. The headline says it all. After about 5 -6 different flashes (mostly different ROMs), it wont turn on. And instead of the yellow light that shows when charging, it's a red one, and pushing the power button does nothing. PLEASE HELP!!
Ditto.... And I haven't had time to do any flashing (plenty of time for streaking, tho). lol. When did yours have this problem? Mine just happened last night. I have babied this one like there is no tomorrow, so there's no reason for it to just quit.
FWIW, mine happened the first night I owned it when it was completely standard (ie no flashing at all). All I did was plug it in to the charger. When I woke up the next morning it was as you described. The store reps tried every combination of new charger, new battery and new SIM card with my phone but in the end they gave me a new phone.
This is bizarre - the same thing happening to all of us on the same night?!?
I woke up late this morning because my phone alarm didn't go off. Upon inspection, I realized that it hadn't charged and was completely dead even though it was plugged in all night.
Now plugging it into the wall or into a USB port results in a red light, no charging. I can't even turn it on although it's directly connected to power.
I've flashed several ROMs, but I've been running Dutty's 7B since it was released two weeks ago or so - I doubt that's a factor.
Help? Anyone?
Ummm, ok this is really fawkin freaky...add me to the list. Running dualtouch 1.1. Hung up the phone, went back to it an hour later...dead as a doornail. Wouldnt charge, got the red LED. Luckily I'd only owned it for 27 days, so I returned it to my local AT&T store and got a new one....too many people on the same night for this to be an isolated incident...same as other users, babied it like, well, an overpriced cellphone . Methinks there is something afoot!!!
Deleted by author
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
But my battery is fully charged...
tyeo098 said:
Add me to the list.
Ok, this just happened to me just now...
MY 400$ PHONE JUST QUIT!!!!!
Not even 4 days old and it just gave out...
My standpoint (im a techie nerd) is this:
I charged my phone on my moms blackberry charger (~500mA)
The kaiser needs 1A to charge, so i only had half the power i was told...
When I had 89% I really had 44% and it drained really fast. So when I got home it was around 53% meaning I only had about 2% battery left (understand?) and when i pulled it out of my pocket...nothing, it wouldnt turn on SO I FREAKED OUT!!!!!!
I called HTC and they said to try a new battery, so I am going to go to the ATT store tomorrow and try another battery.
O and the reason is,
when Li-ion batterys get really low, they cease to produce the charge needed to keep the miniport active, thus resulting in any attempt to charge as futile.
Thats why you need to take out the battery and 'jump start' it by stripping a usb cable and putting the corresponding wires on their terminals (red + back -)
which will forcefully charge the battery and allow the miniport to become operable again. At which point you can resume using the HTC OEM charger (1A output at 5v) to resume the full charge. No other charger will suffice.
Im am going to try this now, you guys too and report back!
Dismissed!!!!
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Click to collapse
Sorry to tell... but when this happening you need a repair. I got this problem 2 times with my Wizard. It's a hardware problem.
I did all the tricks you can mention but at the end it needed a repair.
I had some luck after the second time i got a compleet new MOB from T-Mobile SHOP Sales-Manager (Utrecht).
It sounds like the problem is with the Kaizer... so far everything overhere is OK.
I use only the org. loader and USB-port on my computer. Don't use a other loader than that !!!!
Just wanted to add my name to this list...
I've had my Tilt about 2 days. I haven't flashed it, but I have run several cabs on it...I didn't have it on charger when I went to bed, when I woke up, it was off. The only thing I did different than the rest of you was I tried to turn it on before I put it on the charger and it came back on saying that the battery was critically low or whatever, so then I stuck it on the charger and it seems to be ok now.
I could see it being a hardware issue, just seems weird that so many people had it on the same night, and under such different circumstances.
Also, first post...this site is great and you are all smarter than I ever hope to be
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
rzanology said:
okay lets try this...remove batt....let phone sit for a few minutes. plug into power source without batt. unplg again....then plug again. while plugged into power source...put batt in...then remove...then in again. then hit the reset button. ofcorse this has nothing to do with anything. but if it was me i would try anything lol....lets see what happens.
Click to expand...
Click to collapse
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
lesevich said:
lol....good one.
No wait....I must hold back the epicaricacy, don't want this happening to me as well
A moral dilemma you have caused here with your post...
(Good luck to everyone who's experiencing those problems )
H.
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Click to collapse
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
rzanology said:
lol also...does the phone come on with just the power cable plugged in and no batt? im curious to know about that. the latest version of kaiser tweak has a bunch of power settings. if the phone does come one...load up kaiser tweak and get in there to see if you can mess with the settings to fix this issue.
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Click to collapse
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
drokkon said:
Well, speaking for those of us with the problem, the phone won't come on WITH the battery installed and the cable plugged in... I GUESS I could try it w/o the battery... would that even work normally?
I'm desperate.
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key word desperate!! lol anything works when you're desperate...give it a try. if not then we'll move on to hard resetting and see where that leaves us.
This same thing happened to me a week ago. I hope you guys have your phones on contract from AT&T, because I took mine back to the store after 2 months of use (took great care of it, no drops etc.) and they put me in contact with customer support.
Great experience with support - they will ask you to take battery out, examine the battery contacts, ask if it was dropped or put in water, ask if you tried another battery and finally ask about hard reseting. Since the device doesn't even power on in this case, hard reset isn't an option.
The tech rep imediately told me it sounded like a hardware problem and shipped me a new phone overnight. They send you a reconditioned phone (it looks brand new) without a battery or stylus or back cover. You use your old battery, cover and stylus and send back your brick with the enclosed shipping label. As long as it gets back to them in 14 days and is deemed by them not to have been dropped or damaged, you don't get charged for the replacement device. Worked like a charm for me...but we'll see in a few months time if this same problem crops up again. Fingers crossed...
P.S. They will initially quote you $12 to upgrade to overnight shipping, but make sure to tell them that the phone is for business use and you need it quickly and they should upgrade the shipping for free. Worked for me!
By the way - I never flashed a different ROM on the original phone. (Stock AT&T ROM but soft reset before bloatware intallation) So don't think it has anything to do with flashing too many or the wrong ROM!
Red light.......
I called HTC and they said something got smoked inside.......I called warrenty dept. and they shipped me a replacement.......I think this is weird too.....oh well such as life.......
Did you have to ship the smoked one back?
Kind of a dumb question yes, but if no, poke around inside to see if you cant get it working again.
happened to me too. i'm pretty sure its a hardware issue.
This happened to me as well. I'm glad there is a thread to address the problem!
The one thing I noticed that is different about this new kaiser I have is that the battery is made by DynaPack, the battery in the kaiser that has this issues was a Samsung battery.
May this be the culprit?

Series of Unfortunate Events!!

Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
It's a cheaper option to reflash before spending the money on a new batt.
gqstatus0685 said:
Ok where do I begin. I love this phone but it's driving me nuts and that's supposed to be your girlfriend/wifes job. My phone seems to be charging EXTREMELY slow. I have batterystatus installed on my phone and when the phone is charging you see the progress bar moving. I've been charging my phone for about 2 1/2 hours now and I'm only at 57 percent, not even using it or having email come to my phone. I'm coming to the conclusion that my battery is shot and I will have to get a new one. Last night I was using my phone and it was charging by my bed. I wake up this morning and the orange LED is on (indicating that it's charging) I'm like wtf it should be green because I've slept for 8 HOURS! I unhook the phone and the battery is at 0 percent and the phone just shuts off on me. I charge the phone and managed to get it to 25 percent before leaving for work. Right now I have my phone plugged into the wall and its taking forever to charge. Should I reflash my ROM and RADIO again. I've been holding off on buying an extended battery because I'm waiting for Seido 3000 Mah Battery.
Click to expand...
Click to collapse
i know that some radios will eat up ur battery and cause rapid drainage, however i can't conclude that as no idea what rom/radio u r using. i doubt if flashing new rom is gona help. flash a different compatible radio and c if that helps; if not ur sol and probably need new battery.
peace,
sire
You could try putting the phone in flight mode to rule out a radio problem. Assuming no running programs in memory I would conclude a battery or charging circuit issue. I assume both mains charger and USB have been tried.
Ensure battery contacts are clean and the contacts on the phone.
You could try the wiggling the battery on and off the phone contacts method as used for the RLOD issue, just in case the charging circuit needs a kick start. The only note of caution here is that there are two cases (to my knowledge) of this trick possibly causing the rasdio to fail. So if I was trying this I would certainly have it in flight mode first - it is afterall a very crude method of forcing pulses of charge through the circuit.
Mike
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
I feel like my kaiser is on life support, it hurts. I have to keep it plugged in to have it not die on me. I bought this from a friend 3 months ago for $250 but my Carrier AT&T and my EMPLOYER will not replace it because you can't have a transfer in warranty if you buy it from a friend. I think it's BS but w/e. If not I would have sent it in and got a refurbished one. Any other ideas
Hi gqstatus0685
I had an issue like this years ago. I had no friends who had the same phone so I took it into a store to test it.
You will need YOUR phone / battery AND charger and try it as follows:
1. THEIR charger with YOUR battery (if it works your charger may be broken but your battery is probably fine - if it doesnt work your battery or phone could be at fault)
2. THEIR charger with THEIR battery (this should work - if it doesnt your phone may be faulty)
3. YOUR charger with THEIR battery (again this should work, if not, your charger is probably at fault)
Let us know how you get on.
Cheers
Zippyioa
gqstatus0685 said:
I've been using Schaps 4.31 (only rom I have ever flashed, very satisfied with it)
Radio: 1.27.15.32
Problem just started 2 days ago. I tried plugging into another outlet thinking that maybe there was a problem with the outlet I was using and the same thing happens.
Click to expand...
Click to collapse
First off, let me state that if you are having possible battery issues where you can't charge, I'd be VERY careful of trying to flash anything else. During the flashing process the phone will not charge. So if the battery goes dead during the minute or so it takes to do this, you will probably brick your device (or at best, not have a bootable phone that will not charge anymore since it can't boot).
This does sound like a hardware issue though. Either your charging circuit is shot, or your battery has died... Definetly try out zippyioa's advice to try to determine what isn't working.
BTW: Does it charge better or differently with USB cable vs the wall charger?
Also since you mention having BatteryStatus installed, turn on the indicator that shows the power. When its charging, what does it show for mA? When its not charging, what does this show?
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
I'm glad you are up and running again. These things do come and go occassionaly.
You are correct with your view on charging. A USB charge from my PC takes much longer than my wall charger.
Seems odd that your phone stops charging if you get an SMS.
It sounds like something is definitely wrong - a re-flash MAY help BUT as mfrazzz said above I would be very careful as a lack of power during a flash could cause MAJOR issues for you.
Have you managed to get the power back up to 100% yet?
If so, does it hold charge when you unplug it?
If not, what happens if you leave it on charge (I would put in flight mode as Mike suggested above to avoid call/SMS interuptions)
Cheers
Zippyioa
gqstatus0685 said:
All of a sudden my phone started to charge again. It charges very slow with wall power kind of like the way it's supposed to charge when connected to USB. Quoate me if I'm wrong but USB charge is slower than wall charge. I noticed that the Orange indicator will be lit noting that it's charging but then all of a sudden the indicator disappears and I have to unhook USB and re-plug it again. That's probably the reason why it's dead when I wake up in the morning. I don't touch the cable or move anything it just stops charging. I also noticed that when I get a missed call, SmS, MMS message it will stop charging unless I dismiss the messages. I haven't really confirmed this but I will. Thanks for the advice guys. You guys are the best.
Click to expand...
Click to collapse
If the light ghoes out after charging awhile, then you have most likely damaged the USB port with clumsy hands while trying to reset. Take a look at the USB Port. If it is even slightly curved or lower on the right side even by only a mm. then I'm right. This can cause a bad connection & occasionally can be fixed by gently bending at back into shape. HTC uses two different USB ports on the Kaiser, this is easier to fix on the open ended type, but because it is weaker, it's also easier to break, so be careful.
By default the USB port pin block is arrow straight.
My usb port was f**** up, I bent it back into place and it charges now.
I installed battery meter and when not plugged in I'm displaying:
6% I guess that's CPU usage
29.8 degrees/84 degree Fahrenheit have no idea what that is
87mA It fluctuates the lowest I've seen it was at 60 mA/Highest being 437mA
I'm going to add that my Kaiser has the HTC home plugin and battery meter. I only have one push email acct for my GMAIL. I don't get alot of emails on there. Mostly ones I send myself like files and such. No programs running in the background.
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
gqstatus0685 said:
UPDATE**
Ok my phone has been charging all night. I wake up this morning and the charging indicator is orange when it should be green. I unhook the phone and Boom phone turns off. My phone is completely dead. I've been charging my phone for a while now (4-5 hours) and my phone is stuck at 57% does not move up. I'm leaning toward a battery problem. I'm going to put my phone in flight mode to further confirm.
Click to expand...
Click to collapse
That doesn't sound too good!
Have you tried the tests I suggested above (using store charger/battery)?
Zippyioa
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
LOL, I would bet a lot of money that is your problem, try a new AC adapter before you buy a new battery.
yeah I'll try to buy another one and see if that fixes my problem. I mean why would it happen now all of a sudden. By the way I just happened to walk by the toilet and it fell in. I had it in my hoody pocket. Don't keep things there they fall easily like my first Kaiser..RIP 2007-2007
gqstatus0685 said:
I forgot to add and I'm sorry that about a month ago I had my wall charger in my pocket and it fell into the toilet. I still works maybe thats' what's causing the prob. It was working fine after I dried it off and let it sit.
Click to expand...
Click to collapse
Thats definitely not good! Even if it dried out fully the water could have partially damaged the internal circuits. It may have taken time for the charger to go completely.
As I have suggested several times, you need to try another charge/battery!
Do you have a car charger or a friend with the same phone?
Zippyioa
Yeah. I have a car charger I bought from Ebay. Was hesitant on trying since I heard they fry phones. Tomorrow morning I'll go to store and test out my battery and plug. Hopefully it works. Wish me luck

Life /w my Tilt after water damage

I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
B-timw said:
I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
Click to expand...
Click to collapse
Ouch. If its what happened to me, its the USB port.......... part of the mainboard. Luckily mine was under warranty so I took it back to get another one. Mine didnt get wet though, but similar symptom. My usb port got blown by plugging in the wrong USB charger. I could sync, but not charge what so ever.
If its in warranty and your internal water markers arent red ( still white and dry ) Id try sending it back for a warranty exchange.
How spotless are the battery contacts - try some contact cleaner.
B-timw said:
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer.
Click to expand...
Click to collapse
Have you checked that the option of not charging the battery while connected to the PC isn't ticked - if it's ticked, that'll explain why it's not charging when connected to the PC (although I don't know about the orange light). I did have a problem with my battery only charging for 1 min and then the orange light extinguished. It turned out it was due to a film of grease/dirt on either the battery contact prongs of the phone or the battery terminals themselves. If you have some contact cleaner and a cotton bud (folks in the US call them qtips), it'd be worth giving both of those a carefull clean. Note: don't be tempted to bend the prongs to touch the battery harder - they'll be fine as is as long as their surface is spotless.
Have you checked the water sensitive sticker under the battery to see if it's registered water in the phone - you may have been lucky and the water didn't get right into it. If there's no sign of that having indicated water ingress then if it still plays up after cleaning the terminals, you could try getting it repaired under warranty. The TyTN II charging system as a whole is a bit of a nightmare. As well as the problem I already mentioned, my HTC original charger only lasted 4 charges (a couple of weeks because I was mostly charging off the PC at the time) before going 'click' very loudly and going to the great charger graveyard. I bought a better repalcement for only £8.99 rather than getting another one the same under warranty which may only last another 4 charges.
The option of the battery not charging while connected to the machine isnt checked. I have a similar thing going on with the orange light. But it will happen at random times. (longer than a minute.) I will try cleaning my connectors to see if this helps. There was a little water under the battery when I removed it, and my sticker is pink.. So im thinking its showing signs of water damage. Another thing, my roomate has the same model, and when the battery is removed and a charger is plugged in, there is no light indication. But when I do the same thing I get the red light.

wont charge

ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
xdanimals said:
ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
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Click to collapse
I had a problem where the Tilt wouldn't charge until I deleted a waiting voicemail and a few unread emails. This was on a cooker ROM but check it out.
Hope that helps.
check the connector on the phone and see if it is broken I remember on my first two tilts it broke and I had to get new ones (warranty) and then the third ones broke but i used a small screwdriver and put the pieces together again.
xdanimals said:
ok i bought a new battery because my last battery drained and wouldnt charge back up. and now wen i charge my phone it just drains as if it wasnt plugged into the wall charger.
Click to expand...
Click to collapse
Don't throw away your old battery because it's probably not to blame and you can then have a spare. How does it go if you attempt to charge via a USB cable connected to the PC? Will it still connect via Activesync over USB? Do you still get the orange light on the left of the phones earpiece when you're attempting to charge it? These are some steps that'll help to narrow down whats going on - let us know.
Had this problem using on of the original M2d (roms).
Now im running hyper dragon w/ m2d cab and all is well. Ive also experience this from a bent pin. (dont drink coffee for 1 day prior to attempting mini-usb surgery!)
umm.. when connected to the charger the orange light is on i bought a charger on ebay and it charges the batteries up so now i have two batteries using one as a spare when one is charging. the usb doesnt seem to be broken. a lil background i spilled water on it a lil while back but the phone works fine i have a feeling that that may have something to do with not being able to charge but why would the light switch over to orange then when i charge it. sorry if this seems really noooob
My Kaiser failed recently with not being able to charge. Most of the time it didn't charge but if you wiggled the connector around the charge light came on, then went off moments later as the connection/wire combo moved. I contacted Orange and they sent me a replacement. No problems since.
Most of the time my PDA goes into a charging cradle but when that fails I use the car charger/other mains lead.
As for being a Noob, we all have to start somewhere
My Kaiser failed recently with not being able to charge. Most of the time it didn't charge but if you wiggled the connector around the charge light came on, then went off moments later as the connection/wire combo moved. I contacted Orange and they sent me a replacement. No problems since.
Most of the time my PDA goes into a charging cradle but when that fails I use the car charger/other mains lead.
As for being a Noob, we all have to start somewhere
My fix
Stuck my stylus in there by mistake and could only cvharge if i wrapped the cord around.
I recently bought a rechargable battery pack for my daughters wii, and it came with two usb cords (from target $26.99), and one day i plugged my tilt in and it charged no problem, been using this ever since (November to now).
Cnn.cn sells the usb part of the phone, Im just to afraid to solder the old one off and the new one on. Might try it one day!
I have the same problem currently. I plug in and the light comes on, but the battery does not charge. I'm waiting to borrow a friends battery so I can reflash to standard to send back to HTC!
I got my phone wet last week and I am having the exact same problem. I have a battery charger and 2 batteries so I am doing the same thing as you but it's getting a bit old.
I dont have a warrany so I'm hoping to find some good ideas here as to what (if anything) can be tried.
Update:
I decided to crack open the case tonight and take a look inside. Unfortunately I couldn't find any youtube video tutorials so I had to just go carefully and not force anything. I ended up only having to take apart the motherboard side (keyboard side). Once I had the phone completely apart, I taped a known good battery in and connected the charger. A physical inspection passed, no burns or shorts that I could see and no funny smells. After about 30 minutes of charge time, I unplugged the charger and the battery power had increased 10%. Sweet.
It turns out that the battery I had in the phone when it got wet may have been ruined though. That one will not charge even in a standalone battery charger. That's allot cheaper than the alternatives I was thinking about though. The Fuze was really calling my name today for a couple hours. Saving $500 though feels pretty good.

Nexus 6 No Power No Charge, 3 days after using N Preview

My phones been dead for about a month, most hope was given up but heres my last ditch. I updated to android N preview. Used it like normal. The last day (before my phone ate ****) i was having problems charging it. It wasnt accepting the charge almost as if my "Quickcharge 2.0" had stopped. In fact it would discharge while connected to turbo charger. Anyways that day i went swimming, where i live its very hot i left it on the charger near the pool and it had gotten super hot. So i took it off and put it in a chair and it was on again super hot (hot enough that it burnt my hand when i touched the glass) and it was still on it hadnt shut off. Some people there put it in their cooler for me and that was that, although i noticed a burn mark on the actual usb port on the phone itself. Fast forward a few hours. I was skyping some chick got off skype. Turned my phone off in the hopes it would charge faster. ( it was at 13%) plugged it into the charger, Nothing. Tried to turn it on, Nothing. I finally got it to boot up ( i had to press the **** out of the power button) and the google logo came up. Then it turned off. Tried again to power it on. Same thing, google logo dead. Left it on the wall charger for an hour. tried to power it up, nothing. Used a samsung wireless charger on it for close to 3 hours. Tried to power it up. Still nothing. Power + Vol Down. Nope nada. Opened it up checked the wires everything was plugged in and secure. I didnt make it any further than the backplate because i stripped the screws. Since then its just sat on my shelf, but today i dropped it on my foot and i decieded to see if it would turn on, so i plugged it into my pc (and this is honestly the reason im writing this) and i wiggled the charger around and my pc actually "sensed" it. It said that "The usb device has malfunctioned" so idk what that means. Maybe its still there maybe not. Ik that if i can get my pc to recognize it again it will be difficult as that port on the phone is on its LAST leg.
Let me know what you guys think. Sorry for the short story. Just want to make sure you know everything as it happened
Also when i plug it into the wall, or use the Qi charger on it the device heats up/gets warm. Again dont know if its anything but the more the better.
Could be anything really, possibly a bad battery, if the QI charger isn't helping. How old is the device, and when did the usb burn mark appear?
Okay so I am going to give my best guess here, that the battery in your phone has gone bad, and it was killed by your charger going bad with an electrical short circuit.
Here is my reasons for think that...
Currently your phone won't accept a charge at all, so that leads me to believe that the battery has gone bad.
As for my suspicion that your charger went bad, I have had two different quality brand chargers (HTC and Samsung) go bad on me over the last 3 years or so.
Both times the charger failures caused the same symptoms on my phone that you described...the phone getting extremely hot, and the battery discharging, while connected to the charger, instead of charging.
Luckily for me, in both cases, my phone batteries did not completely croak.
In one case the battery did bulge out the phone, but it was an older HTC M7 and it kept working.
In the other case, I noticed that hot phone and the discharging, and immediately unplugged the charger and tossed it in the trash.
So that is just my two-cents.
KCT1975 said:
Okay so I am going to give my best guess here, that the battery in your phone has gone bad, and it was killed by your charger going bad with an electrical short circuit.
Here is my reasons for think that...
Currently your phone won't accept a charge at all, so that leads me to believe that the battery has gone bad.
As for my suspicion that your charger went bad, I have had two different quality brand chargers (HTC and Samsung) go bad on me over the last 3 years or so.
Both times the charger failures caused the same symptoms on my phone that you described...the phone getting extremely hot, and the battery discharging, while connected to the charger, instead of charging.
Luckily for me, in both cases, my phone batteries did not completely croak.
In one case the battery did bulge out the phone, but it was an older HTC M7 and it kept working.
In the other case, I noticed that hot phone and the discharging, and immediately unplugged the charger and tossed it in the trash.
So that is just my two-cents.
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Click to collapse
What advices do you have to avoid this kind of problem?
Okay guys. I would have to check the IMEI to give you hard facts for the dates. Which I can do im just at work. But last I looked it was manufactured in, March of 2014 or close to that. Ik for a fact that he model was an XT1103 it was completely factory unlocked however my bootloader was locked. Storage was encrypted. And it was the 32gb version. Yes! It could quite possibly be my battery.
Before all this started I was having trouble getting it to charge and I was using a Samsung mini USB with it. But the outlets at the pool I don't think are designed to charge phones. Anyways the burn mark on my USB port showed up the same day. I just didn't notice it (I think) until later that day,but after I got it my phone no longer charged. It would either discharge off the charger, or discharge slower on it.
thetransit123 said:
What advices do you have to avoid this kind of problem?
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Click to collapse
Sorry for the delay in replying...RF got in the way.
Anyways...I really can't offer much 'technical advice'. I can, however, offer some practical advice.
1. Use brand name chargers or be careful if you do use an off-brand charger.
2. If you are charging your phone (either on a brand name charger or an off-brand charger), and you either feel it getting hot or you see it discharging (or both) immediately unplug your phone and throw away the charger.
3. If you do notice that the battery on your phone is bulging, either replace the battery or if it is a sealed device, replace the phone.
Honestly, that is the only advice I can give.
So guys ive decided i m gonna go ahead and try and replace my battery since its rather inexpensive, im gonna order the parts from ifixit. such as anew midframe and battery. It should be done hopefully by next week. Im still completely open to opinions. When its complete ill make a post.
KCT1975 said:
Sorry for the delay in replying...RF got in the way.
Anyways...I really can't offer much 'technical advice'. I can, however, offer some practical advice.
1. Use brand name chargers or be careful if you do use an off-brand charger.
2. If you are charging your phone (either on a brand name charger or an off-brand charger), and you either feel it getting hot or you see it discharging (or both) immediately unplug your phone and throw away the charger.
3. If you do notice that the battery on your phone is bulging, either replace the battery or if it is a sealed device, replace the phone.
Honestly, that is the only advice I can give.
Click to expand...
Click to collapse
In my case, i use aukey quick charge 2.0 and it works great, when i charge the phone, i do it on the night and try to not use when it charge, i dont like to charge with scrap chargers, but thanks for the advice, i will take care on that :laugh:
Alright well today my screwdrivers (ordered from china) came i disassembled the phone, havent gotten my battery yet but theres some things i would like to note. The first being that the old battery had alot of corrosion along with its contact to to mobo. ill update when i get the new battery in.

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