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MSFP issues with new 2.25 CWS ROM? Am I missing something?

Hey everyone,
I'm new to these boards but have been a long time PDA/phone user. Last night, I downloaded and installed the 2.25 ROM for my Cingular 8125 device and setup my Exchange account.
I have an MS Exchange 2003 SP2 mailbox and setup Direct Push, but the e-mails still take a minute or two to get to me when a Blackberry or GoodLink take about 15 seconds. It seems that the Exchange server just pushes out an IP packet to my phone to make it go through the [seemingly wasteful] process of performing an ActiveSync operation. So constantly my connection arrows are alternating between "connected" and "ActiveSyncing." To me, it's almost as slow as the old SMS push-pull method.
Furthermore, it seems that (a) my ability to sync my subfolders is gone. Previously, I could select folders to sync to my device from my device. Now, I can select all my folders, but they are all empty (except my Inbox). If I go to Menu -> Tools, the "Manage Folders" option is greyed out. I cannot tap and hold a folder to sync it. And (b), the option to manually "send/receive" is also greyed out. If I turn DirectPush off (which I do at night to prevent receiving my emails), I have to open the ActiveSync application to get my e-mail instead of previously being able to tap Menu -> Send/Receive from the Messaging program.
Is this normal? Are these the results that others are seeing from MSFP? Finally, are there any other noteworthy improvements in this ROM other than MSFP? If this is the case, and there are no other improvements, wouldn't it behoove me to revert back to the previous ROM?
Thank you in advance for you help and insight!
-M-

The messaging app can switch between SMS, Email and MMS. You can switch it by press Email button on top left corner or by changing accounts in menu. Sounds like all you issue is related to the fact that your messaging app is currently in other accounts like SMS or MMS.

foxbat121 said:
The messaging app can switch between SMS, Email and MMS. You can switch it by press Email button on top left corner or by changing accounts in menu. Sounds like all you issue is related to the fact that your messaging app is currently in other accounts like SMS or MMS.
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Click to collapse
Foxbat,
Thank you, but I am in the Outlook E-mail account. I'm pretty savvy about these things to know at least that much!
I'm still not able to manage my folders or manually send and receive and I still feel like there's a longer lag time than Blackberry or GoodLink.
Are you using the MSFP ROM with an Exchange 2003 SP2 account? If so, what are your experiences?
Thanks again!

Yes, I'm using MSFP on 2.17 ROM right now. I have none of your issues.

i can just say that it doesn't sound like the MSFP is actually working in your case. Once i switched to directpush, my messages are on my phone within 5 seconds, no activesync whatsoever. same for calendar, tasks and contacts.
i have a tmo blackberry and a tmo mda - i tested sending messages to both at the same time, on average the mda receives the message about 1 second later than the blackberry - an extrememly nice improvement.

The send/receive option in Outlook account is always greyed out, you can only receive email there by syncing or push mail. there is a thread on this on this forum, called Pocket Outlook Account is worthless or something like that.

Koksie said:
The send/receive option in Outlook account is always greyed out, you can only receive email there by syncing or push mail. there is a thread on this on this forum, called Pocket Outlook Account is worthless or something like that.
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Click to collapse
Wrong. It works just fine all the time for me in 2.17 ROM and 2.24 ROM (I skipped the worthless 2.25 Cingular ROM). I don't know what's wrong with OP's issue. Maybe he should re-examine the settings or do a hard reset.

I had a similar problem when I updated my ROM. Send/recieve and Manage Folders was greyed out. I fixed it by deleting the sync to my exchange and re-adding it through active sync on my PC. From active sync on the PC double click Exchange server. Click the "delete server" button. Wait for it to sync and remove all your emails from the phone. Then go Tools > Configure Server Source and add it back in. This worked for me.
If that doesn't work, you can select folders in active sync. That also worked for me before I deleted and re-added my exchange. Not as handy as being able to do it from the phone though.
edit: oops. old thread. Is it 2007 already? :O Oh well, the info may help someone...

peon said:
edit: oops. old thread. Is it 2007 already? :O Oh well, the info may help someone...
Click to expand...
Click to collapse
It's helped me! Thank you so much peon!

WM6 and Exchange email issue

I'm using the Orwell WM6 rom and having problem syncing email with Exchange via GPRS. I can sync calendar and contacts with no problem and desktop sync is ok for email. But everytime I sync 'over the air' my email inbox ends up empty.
It all works perfectly with WM5.
I've read a few posts about problems with Exchange sync but haven't seen any solutions. Does anyone know how to fix this? This might be the only thing that sends me back to WM5 and I really don't want to do that unless I have to.
Thanks.

I tried to reproduce this error but have not been able to... I am using the PDAVIET3 WM6 ROM though, I use push-email and havent had a single issue with this ROM. Maybe you might want to try that wm6 version ( or pdaviet4 )
cheers

hmm I wonder if its because my Exchange is 2003 SP1. I sync on a schedule rather than push. Maybe SP2 is needed to sync with Exchange mail. Its a work server so I have no say in getting it upgraded.
I'll try one of the pdaviet roms. Thanks for the suggestion.

See if your IT guy can run through the settings. The only thing I could think of is he might not have the "Enable unsupported devices" checked. The screen below is of an Exchange server with SP2 installed. I assume that option is also in SP1.

Exchange 2003 SP2 is required to have Pushmail available, the scheduled synch should already work with SP1

I'd have your IT guy check the event logs on the Exchange box ...
I know it's not your decision but I'd really enjoy hearing the rational of your IT dept not installing SP2...
I remember when SP4 for NT blew up several of my servers (gotta love that BSOD!) but this update has been out for over a year and is considered critical.. and quite stable. Actually more stable than SP1...
Steven
MCSE / CCNA

Thanks for those suggestions guys. But it looks like I've got it fixed.
Before flashing one of the pdaviet roms I thought I'd hard reset the Orwell rom and see if that made a differance. And email is now syncing sweetly!
To make it even stranger, before the hard reset I found I could sync my sent items in email if I enabled that, just not the main inbox. Really strange.
I'm now reluctant to add any of the fixes in the Orwell rom for camera, mms etc. just in case they give me the old problem. But who cares. Exchange email sync is number 1 on my list.
Cheers.

diamond wm6.1/problems deleting e-mails off server

Tried the several ideas (unchecking-checking e-mail server deletion option and hard reset) posted on sprintusers.com/forum/showthread.php?p=1864960&posted=1#post1864960, but without success. Messages stay on server (have several different e-mail servers), relevant feature for me to organize on the road. Had a HTC 3300 until last week, with no issues on this matter at all, now with Diamond/WM 6.1 it simply doesn't work. Made several more tests, notice that until connecting again to server for sending new message, seems that the deletion worked but once new message is sent, messages are downloaded again. Didn't find any mention to this on several threads (am I missing something?) and appreciate help to fix!

same here.
what i did is instate of using POP, I change to IMAP.
my email support both POP & IMAP.

I've got the same problem with POP3 accounts. I'm guessing it's a WM6.1 thing - used to work fine with the exact same config on my TYTN II.
Would really love to hear from anyone that finds a fix.

hi!
i don't think that this is depending on wm6.1!
i had a trinity with wm6.1 and always synced with exchange (as i do now
with my diamond) with no problems.
since i have the diamond the deleted items don't disappear in my exchange
account, when i return to office the deleted items are still there...
regards,
markus

I can confirm that this is a bug with exchange and wm6.
You delete or move an email and it will not make the changes to the server until an email or appointment is pushed through to you.

only solution is then to wait for WM7?

HTC Kaiser wont Active sync all messages from Exchange 2003

Hi all,
Recently for some reason my Kaiser stopped automatically synching some of my emails from OWA. There are no errors from activesync and everything looks good but I recieve some emails and not all of them.
If I open OWA. As soon as I click on a message, reguardless of if it is new or old, and OWA previews or opens the message, it will synch with my phone. I have hard reset, soft reset, updated ROM, tried everything on the device so I think I might be safe there (but that is also why I am here asking you guys).
Outside of OWA if I send an email to myself, I always recieve it and no it does not bring others with it (like they are hung). It completely ignores the others and brings the one from me.
So...my kaiser sync some mail item and others no.....I'm crazy....
Any idea?....
Many thanks....
Pablo

Gmail and sent/reply messages

I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.

Uuuuuhhhhhhh o.k.
stop CC'ing yourself, just check your sent box... too simple or not complex enough a solution?

jiannichan said:
I've been trying to find a way to fix this...
Is there a way or a setting somewhere that stops the Tilt from downloading messages I send/reply or is that a setting a gmail. It is annoying when I reply to an email using the gmail web interface or with outlook on my PC, then my phone will download my mail as a new message. I don't really want to set up some sort of filter, since some times when I send an email, I will CC myself, but I am just annoyed by it downloading every single reply.
Click to expand...
Click to collapse
Did you read the problem or not understand it? The problem is when I reply to emails, the Tilt will download it as a new message. Where did I state that I CC myself all the time? What does checking my sent messages have anything to do with what the Tilt is downloading?

little snippy...
Pretty sure you not only said it, but now you've highlighted the fact that you sometimes CC yourself on emails sent, so yes, you would receive a copy. You would check your sent box to view messages that you have sent rather than CC'ing yourself. Mighty snippy for someone asking for help. Are you using a threaded version of Gmail? that's the only reason I could think you would receive a copy of the conversation, aside from CC'ing yourself.

If you read it, it says SOMETIMES. My problem is EVERY email reply gets downloaded. The CCs aren't a problem and not something I am complaining about. I am complaining about all replies done by me being downloaded as a new email. My response to you would have been different if you actually replied like you read it what the problem was.

updated after you posted
Trying again, are you using a threaded style of Gmail or the true Gmail website?

Not really sure. I rarely ever use the gmail website unless I am at a different computer. Most of my email comes to my phone and PC, which I remote into during work and just use Outlook to respond if I can. I'll try to explain the problem better. I apologize, just having a hectic day at work.
When someone emails me, the Tilt will download the email.
I will reply back using the tilt, or Outlook on my PC, and every once in a while, the gmail web interface. NOT CCing myself.
Tilt then downloads again, my reply and puts it in my inbox.
The only time I CC myself, is when I send out a new email that I feel is important. I do this because I like to have a copy for myself, and I empty my sent box on a weekly basis.

Also, I just did a web search on this threaded gmail thing you were talking about. It appears that is a 'feature' in gmail and it can't be disabled. It puts my replys in a 'conversation' style so it thinks that my replies are new messages and just downloads them. I guess I just have to deal with it.

More questions
Does ONLY the tilt capture all replies or do they also show up on your box at home and is this independant of from where you reply (home box or tilt)? Gmail uses a conversation view that shows reply messages as a long conversation would appear in MMS/SMS. I can't imagine that this would cause the problem but may be another piece to this puzzle.
Don't worry about my comments, I'm a smart-ass. Pretty much everyone is here to help and there are many more smart-assier (and just plain smarter) than me. Just roll with the punches and enjoy the website.

I must type slowly
I use Gmail and reply from my tilt as well, but have not had a problem. But i don't use a web app, I have gmail as a separate account that I access just like standard push-mail. What way do you use gmail?

Same problem
When I used my tilt I was having the same problem. I would send an email from my tilt (from a push account I had set up on the phone) and would receive a copy of the sent mail as a new message. I had that phone for 2 years and used various roms and could never stop it from doing so. It was very annoying to say the least. Some light on this matter would be awesome.

If I can, I just use email from the phone, or outlook on my PC if there is a large attachment. It only does it on the Tilt. My outlook on the PC is only showing up the emails from other people, and not myself. I can see on the web interface my replies though if I log on.
I have it set up on the Tilt as an account as well, so I am not using the gmail interface thru the phone. Not sure how I have it setup or if it is a seperate email software. I just click on messages and added the email account. It doesn't matter where I reply from. I also have a Yahoo account set up and it doesn't do this.
Also, the phone info:
Duttys WM6.1 build 19700
radio 1.65.14.06

I had this problem once and I was because I forget to change the "[email protected]" that I used during the initial setup back to my actual e-mail address.

I just fixed the issue. I deleted the account from the phone and recreated a new one and set it up as IMAP. I think the issue at first was because I had it set up and let the phone download the settings for me and it configured it as POP. This time, I set up everything manually and tested it out and it appears to be fine now.