Email connection problem - Touch Diamond, MDA Compact IV General

Hi all have an unlocked touch diamond.
My connection to t-mobile internet works well on all applications (browser, weather, youtube) but not my personal email (accessed via IMAP ) - I am getting an "error synchronizing", with a bubble coming up afterwards explaining that it cannot connect and to check connection settings.
I have checked the email settings with no luck.
Does anyone have any ideas?

supercarl said:
Hi all have an unlocked touch diamond.
My connection to t-mobile internet works well on all applications (browser, weather, youtube) but not my personal email (accessed via IMAP ) - I am getting an "error synchronizing", with a bubble coming up afterwards explaining that it cannot connect and to check connection settings.
I have checked the email settings with no luck.
Does anyone have any ideas?
Click to expand...
Click to collapse
Quick update - it works via WiFi, but not via GPRS - confused!

Some problem

ive got the same problem.... i actually never thought about using the wifi because it wasnt connecting via the GPRS so i presumed there was something wrong... this is more than confusing now
i think we might have to place a call to t-mobile to get it sorted, because if i have to wait for a wifi connection everytime thats long
let me know if you find anything out

if you go on the t-mobile website, you can get the GPRS settings sent to your phone.
This might solve the problem.

found the answer people
http://forum.xda-developers.com/showthread.php?t=410445&highlight=email+problem
it does the trick

Please note the below article on T&M this is a known wm6.1 error and Microsoft are 'fixing' it?
http://www.tracyandmatt.co.uk/blogs/index.php/2008/09/18/windows-mobile-6-1-smtp-issues
Hope it helps..

IMAP Problem
supercarl said:
Quick update - it works via WiFi, but not via GPRS - confused!
Click to expand...
Click to collapse
Did you get any answer about this? I have the same problem with Bouygues Telecom (French Operator).

raffo said:
Did you get any answer about this? I have the same problem with Bouygues Telecom (French Operator).
Click to expand...
Click to collapse
sorry for bumping this thread, but i kinda have that problem- in reverse :s
the email and weather options work well with gprs, but i want them to connect via wi-fi. can anyone tell me how? hehe...
sorry for such a stupid question...

Related

Problem w/ internet connectivity

I'm not sure what it is, but for some reason some of the programs are not connecting to the internet on my tilt. i'm running the q-mobile tilt rom, and the only thing that is connecting to the medianet is palringo. i can't access the new w/ windows live or internet explorer. any idea what it could be?
no ideas from anyone...i know they're a boat load of phone-tech savy people here, someone has to have some kind of idea?
simbadogg said:
no ideas from anyone...i know they're a boat load of phone-tech savy people here, someone has to have some kind of idea?
Click to expand...
Click to collapse
Hi dude
more info plz!! I didn't well undertand your problem!
Are you trying to connect by your Pravider Data Connection (GPRS/HSDPA) or by WiFi??!!
sorry, i guess i didn't say that. i did say medianet, but i sure have been a little more concise. but yes, i'm trying to connect through att wireless medianet. the weird thing is, i am connected because i am able to go online with palringo and talk w/ contacts on aim, but IE doesn't work, windows live doesn't work either. i went through and changed some of the settings in media net per attwireless support forum, i'm looking for the proxy cab to download as it isn't on my phone, this could be the fix for it...but i highly doubt it because the internet was working on my phone just fine for the first week or so after i installed my ROM. now it just wont connect anymore, and i know i didn't do anything except uninstall solitaire and a few other games
ok...not much progress, but i guess this is a start. instead of getting an error message when i try to open a page w/ IE, in the status bar it says "Locating..." "Opening...", "0 Kb"...then it just stops, and nothing loads up. I'm stumped
simbadogg said:
sorry, i guess i didn't say that. i did say medianet, but i sure have been a little more concise. but yes, i'm trying to connect through att wireless medianet. the weird thing is, i am connected because i am able to go online with palringo and talk w/ contacts on aim, but IE doesn't work, windows live doesn't work either. i went through and changed some of the settings in media net per attwireless support forum, i'm looking for the proxy cab to download as it isn't on my phone, this could be the fix for it...but i highly doubt it because the internet was working on my phone just fine for the first week or so after i installed my ROM. now it just wont connect anymore, and i know i didn't do anything except uninstall solitaire and a few other games
Click to expand...
Click to collapse
First of all sorry, but i'm not American, so correct me if i'm wrong: "ATT Wireless" is your Phone Provider, right? and you are trying to connect to internet using the Provider Data Connection and not Wi-Fi, e.g. through your home router (Wi-Fi = Wireless but not "ATT Wireless", names coincidence!!! ), right? if this is correct, you didn't answer me to the above-mentioned question (using Provider Data or Wi-Fi??)!!
So try to set this Windows options:
Settings -> Connections Tab -> Connections -> Advanced Tab -> Networks Selection -> than select in the two options your Internet Provider service, more ,if you need, under the both tweak keys you can edit it, like proxy settings!
Hope to well undertand your problem!
Umm...i did answer your question, i did say it was attwireless. I'm guessing you're not familiar with NA cell phone providers, which i'm sorry we missed, but i did answer the question. No need for the rolling of eyes. But yes, as i said in some posts earlier, i did change those settings already as per the attwireless support forum on their website. But its still not working.
simbadogg said:
Umm...i did answer your question, i did say it was attwireless. I'm guessing you're not familiar with NA cell phone providers, which i'm sorry we missed, but i did answer the question. No need for the rolling of eyes. But yes, as i said in some posts earlier, i did change those settings already as per the attwireless support forum on their website. But its still not working.
Click to expand...
Click to collapse
...ok, we misunderstanding, or better,i didn't well understand you!
However give a look here , maybe it helps you!
Ciao
its ok, no problem at all. thanx for the link but that didnt' work either.i really dont know whats going on with my phone, the internet worked flawlessly for the first 2 weeks i had my phone, then it just stopped working yesterday. well, it stopped working for every other program except for palringo, and i'm almost certain that it is not sms based, so i dont understand why that would work, and not other programs.
UPDATE:
ok, so i tried using the media new gprs connection with my 8125, same situation. i'm not sure what on earth it could be, but w/e it is, i can use palingro and aim pocket pc on my tilt, but i just can't get any data from web or anything else. go figure. i think i'm just gonna let give it up for the day, i've been working on it for 8 hours. maybe take a look at it again this weekend, i dont HAVE to have the net until monday, but even then i can still use wifi until i get this sorted out.
ok, so it looks like just about everything is working now on my phone except internet explorer while connected to the AT&T wireless EDGE/3G connection. I can download the maps while connected to Windows Live GPS, i'm able to sign on and chat while using agile messenger, i can download emails on the go with my outlook mailbox.
The only thing that is giving me a problem still is internet explorer/opera mobile. Anytime i type in a page it says "locating...", "opening..." "0 KB" while using IE then it just stops there and doesn't load a thing, and when using opera is says no connection detected. Anybody know what this could be? I dont see anywhere in IE or opera where you can change browser settings as far as connectivity...
very similar problem
Hi,
I'm having a very similar problem. I have an HTC TYTN II unlocked. It has worked beautifully for a couple of months and suddenly PIE would not work. It says Connecting...Locating...Opening and then hangs in there for a while until it error outs with "the connection has been lost"
I'm on T-Mobile full internet plan. The ROM is original stock ROM (UK). Curiously, the "push" emails continues to work, but PIE does not. I can't login to Live messenger either.
I have reset the phone to factory settings to no avail. I have called T-Mobile and they say my account is okay.
Any idea? This is really weird.
Any help would be greatly appreciated.
elkavayo, where are you located? I am having the same problem today & I am in south florida. I just got off the phone with a T-Mobile tech & he tried something and said it appeared to be a network problem - not a phone issue. Wi-fi is working fine.
weebo523
I'm located in South Florida too, Miami to be precise. Those were my thoughts initially, but I called T-Mobile and they told me that there were no outages or network problems. This has been happening to me since Wednesday 8:00 AM.
Additionally, I swap SIMs with a friend, who also have T-Mobile, and configured his phone (HTC Touch unlocked) to use T-Mo full internet and it worked on his phone with my account!
My wide and daughter (Dash and T-Mo SDA) can also connect to thye net normally with their phones, so I don't think it is the service. Mine doesn't work with neither full nor T-zones. It does work with Wi-Fi though.
The mystery continues... thanksfor sharing your story. Hopefully we'll find a "cure" soon. I've beenthinking about "upgrading" to 6.1.....
i have the same problem with an unlocked Tilt running on my Rogers network.
all my messaging apps work but not Internet Explorer.
I'm in Fort Lauderdale and just had the same problem .. I have TWO 8525's (TyTn) on T-Mobile and also a Wing with T-Mobile, whats weird, is that both 8525's are having the problem, whereas the Wing is working fine.
There is definately an issue right now with South Florida and t-mobile.
elkavayo & vr24, this is strange. It seems to be happening exclusively to the Tilt / TyTn & in South Florida with one Rogers. And it seems like very few of us have the problem. I am usually pretty good at trouble shooting but this has me stumped.
totally, I have tried tons of settings, everything I can come up with, used their Data Configurator, I've tried 3 different ROMs, including Win Mo 6.1, and even on the TyTn forum, people with the 8525 in other parts of the country aren't having the issue.
It's really messed up, and as I said, my Wing works fine, lol... but I want my TyTn as the wing is having other malfunctions. the only problem is, how can you argue it's the network when one phone works and the other doesn't. there is SOMETHING that changed on the network though that is not accepting something with the tytn, in just our area, lol.. obviously. Just no idea what it is.
vr24 - at least you saved me the trouble of trying different ROMs, which I was just about to do I did try going to a backup with no luck. Do you think that something could have gone bad in the phone that connects us through GPRS?
I guess I will have to sleep on this for now. Hope you or someone figures this out while I'm sleeping - VBG
Lol... don't count on me too much to figure this one out. It's quite the nightmare really. And it's a shame. I just purchased my 2 Hermes and was thrilled to have them and they were working, now I have very expensive bricks basically!!!
Anyways, help would be awesome to anyone out there willing to continue troubleshooting this.
Well I have some "good" news... I'll be heading from Fort Lauderdale to Los Angeles this coming Wednesday, if we don't get it sorted out by then, and this magically works on the West Coast, I'm jam t-mobiles balls into a vice grip until they fix it. I'm REAL curious to see if it makes any difference.

Opera 9.5 build 405 Wifi Isssue

Has anyone encountered a problem on the Tilt where Wifi connects but opera 9.5 will not operate using the connection, my tilt is unlocked and running on the tmobile network by the way. i thought it might be the hidden proxy so i installed the cab, it did nothing. I've searched the forum for three days, any help is greatly appreciated.
So really no one knows hows to fix this? Or has at least experienced a simular issue?
Do you have the same problem with PIE?
I have the same issue and still havent found a way to fix it!
where the hell are you guys getting opera 9.5?!
Check your connection settings, I've a dutch rom so I don't now what it's exactly in english roms,
I guess start>settings>connections tab>connections>advanced tab>select network
Somebody told me I had to set those both to "my work-network".
I can use PIE and Opera 405 now over wifi and by activesync (I don't use gprs/3gp)
Geo_Ros said:
Check your connection settings, I've a dutch rom so I don't now what it's exactly in english roms,
I guess start>settings>connections tab>connections>advanced tab>select network
Somebody told me I had to set those both to "my work-network".
I can use PIE and Opera 405 now over wifi and by activesync (I don't use gprs/3gp)
Click to expand...
Click to collapse
Didnt work...any other suggestions?
I've come to believe the problem is in he way the browser accessing your data plan. I think it's using an APN gateway rather than a direct socket or http connectivity to data... therefor, if it doesn't see the APN of your data network, no worky worky. I haven't figured out the settings to get it to work in "opera:config" yet...
Maybe someone smarter than me could confirm this...
Here's some more info (albiet it is an article for opera mini, I think it might be the same issue):
http://wapreview.com/blog/?p=466
okay if you really make a search of this you will find it.
Try this post:
http://forum.xda-developers.com/showthread.php?p=2119629#post2119629
thanks for the suggestions. iI believe i did see something in the Opera:config about APN. What am I suppossed to change in the Connection Settings?
matusai said:
okay if you really make a search of this you will find it.
Try this post:
http://forum.xda-developers.com/showthread.php?p=2119629#post2119629
Click to expand...
Click to collapse
As I said in my post I had already searched and attempted to remedy the issue with the disablehidden_proxy.cab
NYRican said:
thanks for the suggestions. iI believe i did see something in the Opera:config about APN. What am I suppossed to change in the Connection Settings?
Click to expand...
Click to collapse
in opera:config you cant do nothing. Just use hide proxy.cab, after that opera will use any connection. Then if you go opera:config you will find opera doesn't use the proxy of you're carrier. You will conect to wifi. it worked for me
thank you I'll try that
It works now!!!
YAY! it works. I just did the removeproxy.cab and now it works fine with wifi. THANK YOU SOOOO MUCH!!!!

Internet Issue?

I'm currently using a TyTn II in Canada, with Rogers internet.com settings.
Now everything was working fine (browsing, IM, push email, etc) up to 2 days ago. Now when I run Internet explorer or Opera, it only loads google and nothing else. It's stuck on rendering/even loading the page. Yet, push email, palringo, weather all still work. Any idea's as what it could be?
I know it's not a proxy problem as I have it disabled, I've tried hard resetting, new radio, different SPL, different rom, everything, checked older threads and still nothing found.
Please help! (Also, Windows Live Messenger doesn't work either). Thanks
chaosblack said:
I'm currently using a TyTn II in Canada, with Rogers internet.com settings.
Now everything was working fine (browsing, IM, push email, etc) up to 2 days ago. Now when I run Internet explorer or Opera, it only loads google and nothing else. It's stuck on rendering/even loading the page. Yet, push email, palringo, weather all still work. Any idea's as what it could be?
I know it's not a proxy problem as I have it disabled, I've tried hard resetting, new radio, different SPL, different rom, everything, checked older threads and still nothing found.
Please help! (Also, Windows Live Messenger doesn't work either). Thanks
Click to expand...
Click to collapse
No idea, it could be your network settings but I don't run Canadian network. Please tell us your connection settings maybe someone can assist you further.
connection settings are:
GPRS, 3G
apn: internet.com
user:wapuser1
pass:wap
everything else disabled.
Could it possibly be server side related and that I need to call in to get my connection flushed/reset? Is this even possible to do?
Please help!
I have the same issue. I was told by Rogers in Canada that over the last number of months they have been putting in blocks to lock out unlocked phones (if this is true that sucks).
It is not the Web Browser because I can connect via WIFI.
Phone - AT&T 8925 (Tilt) Unlocked on Rogers in Canada
ROM - 1.62.502.0
No other programs are affected.
Problem - When accessing the Web via cell network all web pages load doing this. After you hit enter it says (bottom bar) Locating... Opening... than a pop up window says "The page cannot be displayed or downloaded because the connection was lost. Check the connection and try again." Connection is still active and was never lost. If I disconnect and reconnect same issue.
It has worked for over 5 months and then it just stopped. I have talked with Rogers Tech Support and they say all the settings are correct and they believe it might be the antenna in the phone.
Any Ideas or direction would be helpful!
It is caused by a proxy setting that comes with the AT&T software. It sets something by default in the registry. To fix this go to, Start->Programs->Tools->Proxy Manager and click on 'Disable Proxy'. This should fix that little annoyance and enable users to use the internet without any problems.
Hope that helped a bit.
Cheers!
4tbob said:
I was told by Rogers in Canada that over the last number of months they have been putting in blocks to lock out unlocked phones (if this is true that sucks).
Click to expand...
Click to collapse
That is not true.
trenwei said:
I'm currently using a TyTn II in Canada, with Rogers internet.com settings.
Now everything was working fine (browsing, IM, push email, etc) up to 2 days ago. Now when I run Internet explorer or Opera, it only loads google and nothing else. It's stuck on rendering/even loading the page. Yet, push email, palringo, weather all still work. Any idea's as what it could be?
I know it's not a proxy problem as I have it disabled, I've tried hard resetting, new radio, different SPL, different rom, everything, checked older threads and still nothing found.
Please help! (Also, Windows Live Messenger doesn't work either). Thanks
Click to expand...
Click to collapse
Anytime I have connection issues on any of my phones (Pro or Standard) I just re-install this CAB. It usually works. Give it a try.
(This is for Rogers Wireless Only)
http://forum.xda-developers.com/showthread.php?t=311426

MSN Live Messenger refuses to connect 90% of the time

I am running TOR 2.1 and also tried quite a few different roms but none of them seem to fix this issue I have.
MSN Messenger 90% of the time refuses to connect, even with a very strong signal (shows H) it just has a permanent beach ball and then comes back saying it cannot connect.
Tried it over WIFI and it works fine, connects within seconds.
I am on 3 Network if that makes any difference??
Has anyone else got random connection problems with MSN? or even better if someone here knows a fix!
Cheers
Dale
What 3G provider are you with? I know T-Mobile here in the UK blocks Windows Live, and strictly doesn't allow Messenger though it does work once activated through WiFi
Addicteddddd said:
What 3G provider are you with? I know T-Mobile here in the UK blocks Windows Live, and strictly doesn't allow Messenger though it does work once activated through WiFi
Click to expand...
Click to collapse
I am with H3G which fully support live as I am using it with x-series tariff just annoyed that most of the time i cannot even use it!
Addicteddddd said:
What 3G provider are you with? I know T-Mobile here in the UK blocks Windows Live, and strictly doesn't allow Messenger though it does work once activated through WiFi
Click to expand...
Click to collapse
That's simply not true. I use MSN and Windows Live all the time on my Touch Pro on T-Mobile with WnW.
The chances are you have the proxy box checked for that connection. Uncheck it and it will work fine.
Though I do seem to be having a problem sending hotmail from my Touch Pro. Syncing and receiving is fine, but sending seems a bit hit and miss. Other than that all Windows Live and MSN Messenger functions work fine.
Syphon Filter said:
That's simply not true. I use MSN and Windows Live all the time on my Touch Pro on T-Mobile with WnW.
The chances are you have the proxy box checked for that connection. Uncheck it and it will work fine.
Though I do seem to be having a problem sending hotmail from my Touch Pro. Syncing and receiving is fine, but sending seems a bit hit and miss. Other than that all Windows Live and MSN Messenger functions work fine.
Click to expand...
Click to collapse
Just checked and the proxy settings are all empty, tried a hard and software reset as well as no tweaks all with the same results, maybe its a problem with 3's network connectivity?
daleski75 said:
Just checked and the proxy settings are all empty, tried a hard and software reset as well as no tweaks all with the same results, maybe its a problem with 3's network connectivity?
Click to expand...
Click to collapse
Hrm, very possible. I might be worth checking with H3G, I thought all their handsets shipped with Windows Live and MSN Messenger as standard??
They do normally but I got my touch diamond from hk a couple of months back, so not officially supported i guess.
daleski75 said:
They do normally but I got my touch diamond from hk a couple of months back, so not officially supported i guess.
Click to expand...
Click to collapse
No I meant that seeing as it comes on all their other devices you would think it would work from your Diamond, H3G dont even have the Diamond do they?
My MSN Live seems to always try to connect via 3G / GPRS - even when there is a Wi-Fi network connected. Is there some sort of setting to fix this?
p3eps said:
My MSN Live seems to always try to connect via 3G / GPRS - even when there is a Wi-Fi network connected. Is there some sort of setting to fix this?
Click to expand...
Click to collapse
Interesting, my Windows Live/Hotmail syncing seems to do the same.
Hi check the time settings on your device or the PC you sync your device on, amke sure time is set correctly. I had identical problem before.
daleski75 said:
I am running TOR 2.1 and also tried quite a few different roms but none of them seem to fix this issue I have.
MSN Messenger 90% of the time refuses to connect, even with a very strong signal (shows H) it just has a permanent beach ball and then comes back saying it cannot connect.
Tried it over WIFI and it works fine, connects within seconds.
I am on 3 Network if that makes any difference??
Has anyone else got random connection problems with MSN? or even better if someone here knows a fix!
Cheers
Dale
Click to expand...
Click to collapse
Hello,
I have the same problem, with a Touch HD. Had the problem with original ROM, now I upgraded to Dutty's WM 6.5 ROM and still the same.
I also am on 3 (Three) UK, but I don't think that's the problem, for 2 reasons:
1 - Sometimes Messenger and Live Mail do connect and work.
2 - If you try to log in to Messenger the first time, you see that it's dialing a data connection and connecting. Then after 5 mins of spinning ball you get the error that can't connect. Now, if you disconnect the data connection, and try to log in with Messenger, you see the same spinning ball, and after a while the same error, but this time it did not even dial a data connection!
So I must conclude that there's something wrong in the way Messenger and Live use the data connection on our mobiles. Seems that sometimes Messenger is unable to send/receive data? :-S
Any help appreciated.
Matteo
PS: I also opened a thread in MS Windows Mobile forum, but without any solution so far...
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/da027a32-710d-4da9-a409-2ed4cdaaeeab
I gave on msn messenger and used Palringo, which allows to add various IM services to it.
Try that might work
sbonera said:
I gave on msn messenger and used Palringo, which allows to add various IM services to it.
Try that might work
Click to expand...
Click to collapse
Dear sbonera
Yes, that works. I use nimbuzz as alternative client. That also works.
But this is a workaround for IM, not a solution.
Furthermore, it's not only a problem of IM. Fact is that I cannot synchronise my Live Mail and my Live Contacts, either.
Cheers
maTTeo

Hotmail can't use wifi?

When I am wake up I always have a look or there is any new email with my Diamond I use 4 emailaccounts, Gmail,Yahoo, my service providor and Hotmail.
With the first 3 no problem to login but Hotmail always want to use the phoneline instead of the wifi connection, I already looked at the settings and changed serveral but without any result.
Its not such a big point as long I am in my own country and use my own service providor but when I go abroad I use often Fon spots.
Anyone has the same problem or a solution for this problem?
Thanks in advanced
Willem
I have the same problem. What is the solution? Anyone?

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