No signal - Touch Diamond, MDA Compact IV General

Help! My Diamond has lost it's sparkle.
I have no signal just an ! next to the antenna logo. It's not network coverage as I've tried another phone with my 3 sim and my vodafone sim in the diamond and no signal with either network, although I get a message that I need to update the settings for this network.
I have tried reflashing the origional vodafone rom 1.93.161.2 and reflashing the radio to 1.00.25.05 and now 1.00.25.06 none of which get me a signal.
If I do a manual search for a network the phone finds vodafone, o2, orange, 3 and t-mobile but none give me a signal :-( any help I've only had the phone for a couple of weeks after buying it new off ebay.

try radio .08, and have you ran Connection Setup?

Just tried the 08 radio and no luck. I did get some signal bars after I posted this morning with my Vodafone sim but any try at making a call just gave me what sounded like an engaged tone. What do you mean by connection setup? The phone was working but then stopped with no modification.

Well it turns out that the phone was on a blacklist despite coming up as clear on a search I did by the ebay recomended tool. Fortunatly the seller was prompt with a refund. I suspect I was lucky on this occasion.

Related

dropped calls

Does anyone have the same problems with the breeze that when you make a call it can drop it with no warning show "No service" and suddenly get it back straight away?
i have radio 1.38 installed, using a ORange UK 3G PAYG sim in a full coverage 2G area and 1-2 bars 3G area.
i have tried to set the thing to GSM only and 3G only but this doesn't solve it. has anyone......anyone out there figured a way to sort this?
or does anyone know of the possibility of getting a replacement from HTC that works?
cheers to anyone who can help
Dan
Same problem here, with Orange also, although on contract with them.
Please let me know if you find a solution. I emailed HTC, which I already know you have done, and you have had a replacement handset. This is not a good start for me
I had the best luck with my Sony Ericsson K610i. It was the best 3G Bluetooth Modem ever.. shame no Exchange ActiveSync/DirectPush
I have exactly same problem. Phone calls are dropped with no services message. And I have to restart phone at least once a week because my phone will fail to find any network. After reboot it works fine for a while. I have latest firmware with 1.38 radio. Phone is from O2 CZ.
Hi guys,
did you try to switch from 2G and 3G connection to 2G only? I assume this problem is caused by the network coverage while the Breeze is switching from 3G to 2G and vice versa. Me and some friends (Vodafone and T-Mobil) didn't discover these kind of problems.....
Cheers
Michael
Yes, I did it. But I still have to restart phone every week because phone lost signal.
I'm thinking about to flashing newer radio.
Hmm, we are using this version: "MTeoR_Upgrade_1.34.251.1_1.38.00.10_EUR_SHIP.exe" and it works well......

3G No longer working?

I live in the Chicago area and am testing out AT&T service and the Tilt (thinking of switching from Verizon). Anyway, late last night the Tilt started searching for signal and could not find the Voice or Data network. I tried doing a hard reset... still nothing. When I got up this morning, it was still searching. I tried another hard reset, and now it is able to get on the voice network. The data network is working as well, but only as Edge, as it does not seem to see 3G capabilities anymore.
My question is do you think this is an issue with the radio, the SIM or simply AT&T's network. I was using 3G with no issues since Friday. The phone is brand new and was working flawlessly until last night. I did not perform any tweaks, or install any software other than Flexmail.
Your input is appreciated.
SC
Dont worry, it could be just a network (provider) issue.
I got 3G signal at home, but sometimes (very rare) I got GPRS only
It will be ok
i am in chicago and all of today couldn't get on 3G, I hope it is network because I didn't change anything from when it was working till now
I don't think this is a network problem. For 2 days everything was fine. Now, mine does the same thing as eras2r. Works fine on Edge but when I am on 3G, it not only fails to connect for data, but it also kicks me off the voice network. Takes about 5 minutes or more to reconect. Sometimes it throws me out when 9n 3G area for no reason. AT&T told me to return, but since I was Premiere, I could only do an exchange. Total suck. Hopefully I get my new one and it won't have this prob.
Turns out it was a radio ROM problem. Need to make sure you are using:
ftp://xda:[email protected]/Uploads/Kaiser/Radio/KAIS_Radio_Only_1.27.12.17_CustomRUU.rar
I had 1.27.12.11 and it was killing me, but now all is good in the World!

Help Pls!Can`t connect to network

Hi,
I recently purchased an AT&T Tilt (HTC Tytn II) and unlocked it so that I can use it with the Rogers Network. It worked perfectly for about three weeks then I took it to Orlando for a vacation. While I was there, I change the network setting to manual and connect it to AT&T Roger so that I can use it as a roaming phone. When I got back to Canada, I changed the network detection back to automatic and it connected to Rogers for about 10 seconds then it lost the connection. So for about 10 seconds, it worked but only lasted 10 seconds. I also notice that when it connects it shows E (Edge) as a data connection. After 10 seconds, it changed to 3G. As soon as it changed to 3G, it loses the connection.
I wonder if anyone has this problem. I don`t know if this is because I used it on an AT&T roaming network. I`m very puzzled and any help is greatly appreciated. Thx!
I am having the same problem. I travel to New York quite a bit. My phone would give me a message that it was unable to connect to the GPRS network. So I would go into the Comm manger and deselect the 3g. Then the phone would get a signal. I was not getting a 3g signal, but an edge signal. When I would come home to Ft.Lauderdale the phone would work fine no problems with the 3g till last week.
Soft reset I get the 3g signal 4 bars then it disappears I get no signal ! and then I get an Edge signal in about 5 seconds or so. Everything works but I am unable to get the 3g speed.
If I try to force the phone into a 3g signal by selecting WCDMA on the band I can get a 3g icon. The voice part works fine and displays utms but any time I try to use the data I get some sort of error message. Like dialed "proxy" no response or the remote party would not connect.
Do you think that we might have something corrupting the radio?
Scott
Old At&t
8525 Radio 1.54.07.00
HTC lite 2.5/ Black Satin
spl 1.04/ 2.10
My old at&t rom doesn`t give me the option of selecting the band. Maybe I should flash it with HTC rom and at least get the voice part to work. I don`t know if the security scanning machine at the airport will harm the phone in anyway. They always ask us to take out the laptop and camera separately.

my Kaiser do not work with 3G only works on GSM

Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?
UK,London
thnx for your reply i live in London,United Kingdom
Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser
are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia
My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.
what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?
Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?
Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....
my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel
I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.
I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.
as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.
In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.
Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375
i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support
The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.

Tilt radio not working properly

I have an ATT Tilt with the official 6.1 ROM specifically for the ATT Tilt. I downloaded it from HTC's website. Start screens shows;
R 1.65.21.18
G 25.88.40.05H
D 3.57.00.00
Phone was working great for months UNTIL yesterday. When I turn the phone radio on it takes several minutes to connect with ATT network. Then I get a message that says "there is a problem connecting to the GPRS network in your area". I can use the phone to make or receive a call, but then after approx 10 minutes with the phone radio on it loses the network connection.
I called ATT. They were less than helpful. They tell me to buy a new phone.
I searched this forum and also googled this problem with no good results.
I have hard reset the phone and still experience the same problem.
Any help would be greatly appreciated.
wheelierider said:
I have an ATT Tilt with the official 6.1 ROM specifically for the ATT Tilt. I downloaded it from HTC's website. Start screens shows;
R 1.65.21.18
G 25.88.40.05H
D 3.57.00.00
Phone was working great for months UNTIL yesterday. When I turn the phone radio on it takes several minutes to connect with ATT network. Then I get a message that says "there is a problem connecting to the GPRS network in your area". I can use the phone to make or receive a call, but then after approx 10 minutes with the phone radio on it loses the network connection.
I called ATT. They were less than helpful. They tell me to buy a new phone.
I searched this forum and also googled this problem with no good results.
I have hard reset the phone and still experience the same problem.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
were is your area.
Central PA. Up until yesterday I had great coverage. Another co-worker with a Tilt can stand right beside me and get service. ATT said it could be the SIM card.
I put my coworkers SIM card in my phone and it took a good 3 minutes to connect with the network. I couldn't keep the card in my phone long (he had to go) but it stayed connected for 5 minutes.
When I turn my phone off and then back on, it will connect to the network after several minutes, but looses the connection shortly after.
wheelierider said:
Central PA. Up until yesterday I had great coverage. Another co-worker with a Tilt can stand right beside me and get service. ATT said it could be the SIM card.
I put my coworkers SIM card in my phone and it took a good 3 minutes to connect with the network. I couldn't keep the card in my phone long (he had to go) but it stayed connected for 5 minutes.
When I turn my phone off and then back on, it will connect to the network after several minutes, but looses the connection shortly after.
Click to expand...
Click to collapse
If the ATT techs haven't told you to do so already, try System>Connections>Connection Setup
I have done everything included in their instructions at http://www.wireless.att.com/support...0&tutorialsCategory=Browser&tutorialId=614440
but still no luck.
I am having the same issue only recently lots of call drops phone just jumping from 3G to Edge and back again. I also keep getting the login message for MedaiNet.
I live in Tampa, Florida.
Again At&t Tech support was completely useless I am so frustrated that I was actually looking at getting a different phone but I wasn't sure if that would really solve my problems.
Any help/ideas would be greatly appreciated.

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