I don't know how it happened but all of a sudden when I connect my Kaiser to my computer via USB cord, it doesn't connect. It charges my phone but it doesn't let me explore my phone. Activesync or Windows Mobile Decive Center do not read my phone.
I don't know if this matters, but when I go into COMM MANAGER (I don't know if I unchecked anything by accident) but the Data Connection tab is turned off and I can't turn it on.
Does anyone have any suggestions on how I can sync my phone again?
I tried a hard reset, i tried a soft reset, i tried different mini USB cords but NOTHING worked...
A couple things.
Under the settings tab there should be an option for " enhanced USB networking". try to enable/ disable this.
Also, it is possible your USB port is no longer functioning properly. A search for USB Problems yields MANY results, some of the fixed include simple things such as reflashing a new rom/radio , to the extremes of having the USB port replaced on the mainboard.
Also, have you tried to sync it to more than just 1 computer? Try on a couple. Make sure your activesync isnt the cause.
Just like pyraxiate said, try toggling the enhanced usb networking opetion. Also give your mini usb port on your phone a visual inspection, its not uncommon for it to crack (mine's cracked before).
If all looks good, restart your computer and soft reset your device. Google for activesync restart, theres 2 or 3 apps that completely kill activesync and restart it. It also wouldn't hurt to check another PC to see isolate the problem.
GOT IT, thanks for your help guys. I went to Settings>Connections>USB to PC and then unchecked 'enable advanced network functionality' and it worked!
Glad to hear this one was a simple one
Have fun here on XDA!
same problem
I have been having problems getting my usb to connect/sync also and thanks for the idea to check for a crack in the mini usb port. I am new to all this, this is my first pocket pc - or even smart phone before Is there an easy way to fix this problem or is a "send back to company" fix only?
Related
My Trinity device is not recognized by any of my 3 pc's using any of USB ports. The problem started when I wanted to try a different ROM. I currently have 20070418_RUU_Trinity_LVSW_WWE_1.25.0.8 installed. I wanted to install img-32424-mUn_1_25_AKU3_5 but during the reboot after the ROM transfer the connection failed for the USB connection, after which I gave up and thought well let's try again and soft resetted the device. However I was never able to get a Active Sync session going again. The OS is still booting fine so I feel I am trying to fix something which is not entirely broken. I also tried the suggestion for flashing from SD card, but that did not load the TRINIMG.nbh file as I hoped (and read) it would. So I have a IR connection and possibly a bluetooth connection (I left my bluetooth module at work so I cant test this) Will this be my free ticket out of jail? Thanks for your input.
I seem to remember something about someone loosing USB connectivity after installing and messing with the GPS icon. This probably won't help but I would try in your case.
Start>Settings>Connections>GPS
Program Port>None
Hardware Port>None
Baud>9600
Check manage GPS automatically
Exit & turn phone off
Turn phone back on
Doesn't work?
You are no worse off
Works?
Reset hardware port to Com 9
Uncheck manage automatically
Leave program port to off
Set GPS software to com 9 9600
tried it, but didnt work.
Does the USB connection work in bootloader mode by any chance? (Hold the power and camera buttons down and reset with the stylus).
Try to delete the ActiveSync partnership on both the PDA and computer and then reestablish it ... it may have nothing to do with USB at all.
Problem went away after I forgot to turn off the PDA while it was connected to the wireless. It apparently didnt switch itself of because it was dead when I tried to turn it on. After charging it for a while I could turn it on, and as by a miracle the USB interface finally connected properly with my laptop. It didnt give the error "Windows has encountered an unknown device on your USB port" So thanks for all your input sofar.
laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia
a in yul said:
laptop no longer recognizes tilt or tytn; changed usb cables; rebooted both devices and laptop; no go..
mssg I get is "one of the usb devices attached to this computer has malfunctioned. and windows does not recognize it"; any suggestions; cannot sunc nor tether via ISharing.
tia
Click to expand...
Click to collapse
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao
thx...
@[email protected] said:
Hi
First of all try to reinstall Microsoft ActiveSync, than in the ActiveSync options, in your device, be sure that in "Connections..." setting "Synchronize all PC by this connection" is checked and below "USB" showed!
Otherwise, if your device, when connected to the PC, also doesn't charge (if you have this option enebled on your PDA!) there is some problem on your PC settings concerning the USB! Try to connect to someother PC to test it!
Ciao
Click to expand...
Click to collapse
hello there, first n foremost thanks for your input!
Before trying out your possible solution i tried to connect and for some reason i was able to connect via the device today...??!!
i really dont know why, but will try your soln if this situation reocurrs.
NB: this happenned to me twice in the last 3-4 months, n i never figured out the cause ??
any other advice or ideas gratefully accepted.;
its probably the same as me and loads of other people - the pins have bent on your usb connector - probably caused by using non standard chargers and usb leads. Its been widely reported. The non-standard leads have too much space around them when plugged in and wiggle causing the connector on the tytn II to bend. Try using the lead which came in the box and see if it helps. and try using the charger that came with it too.
Can bent pins be fixed?
Hello -- I'm one of those people with a non-recognition problem. Is it possible to fix the bent pins? My problem seems to have begun around the time I lost my original USB cable. Now, all the cables I have -- ones that have been specifically sold to work with my HTC Tilt -- have the symmetrical, sort-of-trapezoidal mini-usb connection, rather than the rectangle-with-one-corner-cut-off shape of the original cable. I should say these cables do charge my device, but none of my computers recognizes it as a USB device.
Help?
Thank you,
J. Georgia
bent pins continued
I should add that the charging cable that originally came with my phone has the same connector shape, so I'm not sure what's going on.
USB Device not recognised
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.
axeman said:
This is known to happen at times win Windows, and not just for the TYTN2 but a myriad of devices.
The fastest fix for this:
Reboot ur PC/ Laptop.
If this Doesn't help - Then add in a reboot for the TYTN 2 also.
The problem will go away for some time.
I know its annoying, but this is way faster than troubleshooting for contacting MicroShaft Support.
Click to expand...
Click to collapse
Unfortunately this is no soution for me. I seem to have this problem as well, since about two weeks.
I use two notebooks (Dell & Acer) and both do not show any activity when connecting my Kaiser to the original USB cable. The device is not even switched on when I connect it, nor does this happen when I connect it to the (original) cable in my car, which did work before.
Charging works fine, both in the car and when connected to both notebooks, but no Sync at all.
I have tried another USB-cable with the same result, so I suspect some hardware-problem causing me to be unable to copy files between my notebook and my phone and worse, rendering me unable to flash a new ROM onto it.
Who knows what to do next?
I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia
I have had similar problems with my touch pro in the past, even bluetooth internet sharing eventually gave up the ghost.
I tried a myriad of leads and then eventually reinstalled active sync- which did the trick.
USB sync not working
[email protected] said:
I am mystified, too. USB Charging and audio connections work. I have rebooted my computer and done a soft reset on my phone several times, to no effect. I uninstalled and reinstalled Windows Mobile Device Center. Still nothing at all via USB. Once, yesterday, I somehow got a Bluetooth connection long enough to sync, but haven't been able to since then. Even then, Windows Media and AudibleManager couldn't see the phone. The really weird thing is, I can see the phone connection in my Bluetooth manager, but even with all the proper boxes checked, I can't sync. When I try from my device, I get an empty progress box which disappears after a fraction of a second. When I try from my computer, it says the device is not connected, but doesn't give me any option to connect.
Would a hard reset help?
If so, would returning an unlocked AT&T Tilt to factory defaults lock it back up? And what do I do if it does?
Please help!
J. Georgia
Click to expand...
Click to collapse
I've had the same problem with my first Tilt. There's multiple threads that detail this known problem. Some seem to be due to bent pins, some are general hardware failures (possibly the USB controller). There are some HardSPL images out there that have a "force usb" option enabled. This never worked for me, but it might be worth a shot for you.
...a word of warning....
If you end up reflashing your phone (via MicroSD) and the flash goes bad, you may be stuck, as many of the solutions for repairing a bad flash require you to USB sync. My first Tilt was a victim of this after a bad stock ROM flash that left my device without audio, and unable to flash via MicroSD.
replace usb board
you need to replace your usb board. It will run you less than $10 if you do it yourself. you can get the board on ebay
really? 4 years later?
hello all.
i have a strange problem on my diamond. in a few days i charge my phone in a new car kit.
and now i have the problem that i cant connet my phone to pc with usb cable. just with bluetooth.
but the phone charge me and the headspeak work fine
maybe the rom its not good anymore?
if i will make a hart reset the will solved my issue?
thanks for the help
derfler d
,,,,
1 more thing, when i charge the phone in the car he was getting hot. and i power off my phone and out my battery and start over my phone again.
aybe this burn something into the phone?
hi
was it a third party car kit?
sometimes when you start your car you can get a power surge though it and it burns the usb port.
This happen to me and I had to send it back to be fixed. (it cost me to fix it)
also have a look here it may help http://forum.xda-developers.com/showthread.php?t=457255&highlight=charging
i try to make a bootloader but i can't
so i i make a hard reset ?
and what will when i make it... this start my rom over again like the first time that i install it ?
ammm after i doin a hard reset its still doesn't work for me...
some 1 ? ...
have you tried a different USB cable.
I had a similar issue before and it turned out it was the USB cable itself.
yeah i try it...
Did you try it on another computer?
When you connect the phone to the USB port, do you get the popup asking how you would like to use it? *ActiveSync, USB Disk, internet sharing)
If you don't get one, check your settings: Start Menu -> Settings -> Connections -> USB to PC.
Check what the options are and if the "Ask me first about USB connection" is enabled.
Reconnect the phone and see if it works.
If it still doesn't work, you should check the Device Manager in your Windows computer (if you use one that is). See if the device is recognised. You can try to remove the device and reinstall the drivers for it.
ai try on snythere computer and nothing. the phone asking me about active,usb disk and internet sharing. and also nothing. so i thing that my usb connecting s burn imself. lucky that we have bluetooth, slowly but it fine... 10q for trying helping me
maybe this works
hi,
I had the same problem, try this:
go to preferences > connections > usb to pc > and uncheck the advanced networking checkbox.
After that it worked for me. BUT! I Was unable to connect to the internet on my phone through my usb cable!
So I just uninstalled active sync disconnected my phone, checked advanced networking back on again and reinstalled active sync, be sure to remove all previous pairings between your pc and your phone. I hope this works for you
greets Daan
ps always make a back up of your contacts and stuuf when uour doing these kind of things, active sync just sucks *****
nope, nothing...
**** man must be hardware:s i hope not.
cant think of anything else but to send it back for repair
good luck
Hey there
My phone has been connecting perfectly fine since I got it about a year ago right up to a couple of days ago.
I've just changed my contract and wanted to unlock the phone. However, before I could even go about doing I discovered that my computer (Vista 32bit) was no longer recognising the phone.
When I plug it in it does charge but the computer gives no reaction. Even when I put the Kaiser into bootloader it still says Serial instead of USB.
I have tried disabling enhanced network functionalities on the phone, I have reinstalled Windows Mobile Device Center, I have hard reset the Kaiser, I have used multiple USB cables and multiple USB ports (all of which work with other devices).
As a result of the hard reset I have now lost the majority of my data. It's all backed up on my computer but this isn't much use when it refuses to recognise the phone!
What can I do to fix this?
Any help would be very gratefully accepted!
Cheers
McAsh
I would try it on a friends XP machine or a friends Vista machine. Try to narrow down if it is the phone or your PC , and then proceed from there.
HI!
I have the same right problem!
The only way i can do activesync is connecting the phone in activesync by bluetooth and the sincronization is fine, but i need to put HardSPL in it and i need that it can be recognized by USB connection and my Kaiser is only charging from USB, it is not being detected by the computer.
PLEASE HELP!!!
Thanks!
had same problem
no one help, I started a thread and no replies
till today I plugged my kaiser to usb and computer recognized and synced
I was using bluetooth to sync for a couple of months
I really didn't do anything to fix this first I thought it was usb connection but it wasn't because I was able to put new rom thru the usb so connetctoin was there when the phone is in the hard reset mode. WEIRD ha
mostly these things comes down to 3 reasons
1. defect usb connector in the ppc
2. corrupt activesync install full uninstall and clearing registry of the pc should fix that
3. issue with usb port chipset drivers for on the pc
Also having a similar problem.
My computer recognizes my Kaiser as "HTC USB Sync" in the Device manager but nothing more happends. Could it yet be the phone USB connector that is broken? Also I was able to flash the rom yesterday (from bootloader).
When plugged in, my phone totally freezes and becomes available again the moment I unplug it and by then starts "connecting to host".
If I uncheck the "allow usb connections" box in WMDC the phone is workable but very juddery.
Have tried to completely uninstall WMDC and reinstall it again with no success whatsoever.
Any tips or is my only solution to buy a bluetooth-dongle?
The solution for mine is really the repair center unfortunately!
It really seems to be a hardware problem in the USB connector, i can't even change a firmware, the pda simple isn't recognized by the computer :S
Anyway thanks for the help!
Regards!
I am also having the same problem!! My question is how do you use bluetooth to sync with the activesync(not too computer saavy!!)
Check the usb connection on the phone. It may have a contact pushed over or broken
I got the same sympton.
I can get my phone to sync by pushing the USB connector harder towards the phone. Yes, it is connected already, and it is not lose, and the PC recognise it as HTC device in Device Manager, but it is just not detected by the (Vista) Windows Mobile Device Center
If I keep pushing the usb connector in (towards the phone), then it would get detected and start syncing. If I relax my hand and stop pushing, the active sync connection will drop immediately (still detected as HTC USB device in Device manager though).
Therefore, I have to keep pushing it in to have a successful sync. I don't dare to flash the firmware anymore... :-(
P.S. I am using the official O2 WM6.1 firmware, and using the original USB sync cable. I noticed that the original USB cable's connector head is a bit longer than ALL my other USB cable's connector head (the mini USB head).
Originally I didn't need to do the push in for the phone to get recongised, so I figure it is some sort of wear and tear on the phone's connector... :-( This does put me off in purchasing another HTC phone, because the new one is likely to suffer from the same wear and tear...
btw, before the connector got that bad, when it was connected but not synchronising, I could get it to sync just by launching Windows mobile device center (which is a different program than sync center in vista); and of course, when it was all brand new, I just need to connect the phone to the PC via the USB cable, and everything happened automatically...
I am trying to flash my first rom and the computer would not detect the phone. Took a look at the female mini USB socket on the phone and the 3rd pin out of 5 was much lower. Took a tiny screw driver and pushed it up and I got success. Its a little sensitive but if you dont touch the phone it will work fine.
Good luck
Jason
HI gdarrenc!
The way to sync it via Bluetooth is when you open the activesync in your pda, in the options menu you have the option to sync via bluetooth
Regards!
possible solution if feeling brave
My hotsync failed a few days ago, did the usual searches and posting on here with no joy and then did a google search for a picture of the mini usbport.
on inspection of mine in comparison i noticed the two leftmost pins were down to the point they were in the sticky out black bit so with a pair of my wifes best precision tweazers i flexed the black bit down slightly and slid the tweazers to the right lifting them up slightly. as soon as retested it is now working again.
NOTE BE VERY VERY GENTLE WHEN DOING THIS - DO NOT USE ANY FORCE
my guess is this is due to an ill fitting usb cable as mine had a certain degree of up and down flex when connected.
hope this helps someone.
I am also having issues with pc-htc connection.
But, this happened when I pulled the usb out of the phone with my leg.
Now, I squezzed usb head a little, and it works fine.
Hi, ive got little problem, maybe i turned something off, or i dont really know. When i try to connect my phone via usb cable into PC nothing happens, its only charging my phone, its not communicating in any way with PC. i've tried several usb cables but with no success. even the charing cant be turned off, when i press do not charge while connected (or whatever it is) nothing happens, and it keeps charging. ive got dutty's rom (but dunno which one, its the one with HD2 manilla)
thanks a lot for help
Hi.
is the usb connections menu appearing when you connect the device to PC? (on your TD2..where you can choose between Activesync, Hard Disk mode and Internet sharing..). USB connection used to work and stopped after something was installed? Try to reinstall Activesync or Windows Mobile Devices Centre in your PC (depending on you OS) or, as a last resort, hard reset your phone (backup your stuff !). I would also try to connect it to a different pc, just to be sure..Be also sure that the following options in Start/Settings/Connections/Usb to PC are:
Activesync [checked]
Fast data synch (or whatever it is) [checked]
Put a checkmark on the last option if you want this menu to come up every time you plug the USB cable.
ive tried it on several PCs but no success, so its not PC problem, no tab of choosing which type of connection to use appears. Like it's only charging, not communicating with pc i guess that i need to hard reset it >.<
hard reset didnt work, still no connection between pc and phone, i dont know what to do >.< hope that its not hardware problem. any ideas ???
same thing happened to my D2. i had to send it in for a repair
that's what i was afraid about,,, HTC warranty service here in svk/cze is not-so good as i've heard. And another problem is that i have cooked ROM on. With usb not working there is no f-ing way to get stockSPL back . Wonder if they repair it, or if i would have to pay
You can flash stock rom through SD card, about sspl I´m not sure.
so i guess the phones from svk/cze have fulty usb ports because mine was also from there. the thing with me was that i live in USA so i had to wait for them to get the parts and they scratched my phone so i had to send it in. i got it back then the screen was scratched. i had to send it in again and when i got it back the camera didn't work. i argued with them so much that they just gave me a new one.