HELP!!!Actisync not connecting at all - "support code 0x86000107" ??? - Tilt, TyTN II, MDA Vario III Themes and Apps

I need to flash a new rom, and my tilt wont sync for some reason to my pc. it has before. but now, it just wont, wont even give me a notice saying it cant sync.... this was the support code on my phone when it says view status
"actisync encountered a problem on the desktop
support code: 0x86000107"
any help?
edit: I'm running windows xp not vista

turboxer said:
I need to flash a new rom, and my tilt wont sync for some reason to my pc. it has before. but now, it just wont, wont even give me a notice saying it cant sync.... this was the support code on my phone when it says view status
"actisync encountered a problem on the desktop
support code: 0x86000107"
any help?
edit: I'm running windows xp not vista
Click to expand...
Click to collapse
Why don't you do a search or google first?

Delete the PC files
I use XP64, and have experienced this a few times when I've moved pictures out of the backup file on the computer. The fastest way to resolve this is to delete the entire file structure backing up your phone from your PC. If your phone is named "TOM," then there's a whole file structure backing up the phone. If you are okay with deleting the mirror files from your computer, you should. Then when you go to Sync, activesync won't see it, and it'll create a new one. Its a sledgehammer solution, but it works.

Duplicate issue of http://forum.xda-developers.com/showthread.php?t=377823&highlight=86000107 (Seaching for 86000107 found me the thread )
Please discuss there.
Thanks
Dave

Related

Please help a new Kaiser owner, Mac-based

Hello all. Just got my phone on Orange and I like it. I have been a Mac-user for the past 12 years so I am used to not tweaking my gadgets. Can someone explain how I install the CABs onto my Kaiser via either my G5 iMac or my intel Macbook. Many thanks
do'h not very sure, but you might want to try the missing sync, grab the latest version, it now supports win5 and 6. basically that's what you need to synch your mac and PDA, but not very sure if you can install 'em through it though
Now how do I find the installed CAB
OK I have downloaded a CAB onto the Kaiser via Missing Sync. (HTC album mui 0419.cab) So how do I now find it on the phone and activate it or any other CAB?
Thanks again
not that hard
I get that you're new, I am too, but try to figure this stuff out by yourself.
Bluetooth should work for getting files onto the phone (my docs/bluetooth)
When you sync to the phone, the PC version is that you see the phone on the schema/folder tree and can choose where to put it.
When you find the cab file, opening it will install it. Generally try to put system specific things on main memory and things like games on a storage card.
Look at some must have threads to find programs that you like and after you figure it out try a hard reset and reinstall things. That will let you keep a stable device.
As for ROMS, I would be careful of even thinking about flashing on a mac unless you find a thread telling you how to do it, you don't want a bricked device.
Remember to search the forums - it's worth your time.
Just mount the kaiser with missing sync. After that, drag and drop the file to a location that you can remember. Once you do that, just go to the file explorer in the kaiser, locate the file, and click. You should be all set.
what about a non-cab files? with an .exe extension, will it be installable trough missing sync?
from what I can remember, Missing Sync is really broken at the moment. (under 10.5).
To install a cab, you just use the tab next to syncronize, what is it, the file tab or somehing?
if it's a .cab, it will be loaded automatically. But make sure there's no spaces/irregular characters on the .cab, otherwise, it won't load the installation, and possibly, the file will not be uploaded at all. I think this is a missing sync bug.
Nope, you're going to have to pull the .CAB out of the .EXE file
jakontil said:
what about a non-cab files? with an .exe extension, will it be installable trough missing sync?
Click to expand...
Click to collapse
chenga said:
Nope, you're going to have to pull the .CAB out of the .EXE file
Click to expand...
Click to collapse
hi chenga, mind to point me how to do so? because i am going to lose my XP system very soon

USB Transfer Problem. Help!

Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Dark Fire said:
My first reaction is to say that wherever you're trying to copy from or too has a long pathname. Are you trying to copy individual files or whole folders, and where are you trying to copy from/to (e.g. My Documents)?
Click to expand...
Click to collapse
It doesn't matter how long the filename is it still says it. I've tries individual files and full folders but still the same. And i've tried copying from/to all sorts of different places but still no joy???
Hmmm. Maybe the way that Windows is transferring files is malfunctioning. This is definitely an advanced problem, which requires an expert.
*Waits for expert*
First of all, try another USB port. If that doesn't work, try this, in order. stop after the diamond works:
1- uninstall/reinstall activesync, then try accessing files with it.
2- Stop the Diamond usb drive by clicking the safely remove device icon. Then plug it again.
3- Uninstall all USB Root hub in your windows device manager, then reboot computer.
4- Hard Reset device.
5- Reinstall Windows
6- Return Device.
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
someone1234 said:
Can you try moving a file name with 8 chacters or less from your c:\ to the phone? Eg c:\song.mp3 to your phone
Also, what OS are you using? What file system does the phone 'disk' show up as in windows?
Click to expand...
Click to collapse
It shows as fat32. ?
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
Simpliest thing first.....take your diamond to another computer.....confirm if it's computer problem or diamond problem
andrewloh said:
this simply means the files are under a folder tree with too deep or too long with characters. such as:
C:\My Documents and Settings\Andrew Loh\Documents\my structural folders\andrew loh\scanning\pdf\finanacial documents\banking stuff\hong kong bank\bank statement\date 2008-06-09\page 1\200806091211224412.pdf
Click to expand...
Click to collapse
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
nokmond said:
Thats not the problem tho. I can't even transfer a file called pic1.jpg!
Click to expand...
Click to collapse
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
william_tai said:
It seems related to FAT system I guess.
Could you try to format the disk from PC when connected as DISK mode and try to copy file or folder again?
This might be helpful.
Click to expand...
Click to collapse
Right - i've tried to transfer files from a different pc via 'disk mode' and it worked fine.
I can transfer stuff from mine via active sync but it takes ages transferring albums etc. It must be some setting on my computer causing the problem, although i don't have problems transferring things to sd cards etc. Any ideas?
For the love of God...
Hi All,
This seems like a very old problem but as far as I can tell, was never resolved or someone didn't share their solutions with the rest of us lovely newbies!
Unfortunately for me I am now having the same problem and after searching the forums it led me to this thread (along with two others that didn't have any difinitive answers either). When trying to copy anything that is within a folder from my comp (be it from a partitioned drive or the desktop of the root C: drive) I get the error "Cannot Copy ****ath is too deep".
After much trawling on the internet I found some third party software that should have solved the problem. No such luck , when using that I get a "semaphore timeout error". Next I try to direct extract from a .rar file to the internal memory and it tells me the reason it can't complete is that "the disk may be full".
As it stands now; I've formatted my phone's internal storage (and then had to transfer all programs one by one back over from my comp), enabled DMA transfer from the Device Manager in Windows XP and still no luck at all.
Could someone please shed some light on this as (as you could probably tell by the long winded post) I'm at my wit's end with this despite loving the phone in general!
Cheers in advance,
Night
I also have the same problem,
When i use activesync, big files like movies can only be put on the device itself, not the internal memory of 4g.
When i use the diskdrive option, the computer sees it als an usb storage, but files cannot be transferred, because of the "path is too deep" error.
in dutch it is called "pad is te lang", any options?
Also does someone know where to buy the official extended battery in Holland, because bol.com cannot deliver and other sites are way expensive.
Ok, just fixed it.
I turned off the activesync software in windows.
Connected the device to my usbconnector on the back of the pc (a 2.0 usbdrive)
Then it worked! Now 755 mb of .mp4 movie on the device...
i dont know if someone still got such a problem. I got it today and solved it with flashing an other rom on it from the Ruu.
nokmond said:
Hi all, can anyone sort this -
When i connect via usb i choose 'disk drive' to transfer files/music etc to the phone. Everty time i try to transfer anything it says on the PC (windows xp) 'cannot copy xxxx - the path is too deep'
Has anyone else had any problems or does anyone have any ideas? Thanks
Click to expand...
Click to collapse
i had that problem too and nothing helped me...i fix that with easy solution----just try another usb port on your pc...that work for me

help? Cant install a program on my tilt!?

Free Sport and Exercise Tracker and Pace Calculator from Handango.com
it is free and i downloaded it and it is a .exe file and only 56kb
when i run it on the comp it says "Windows CE services not found on this computer. Setup cannot continue and will now exit" i just got this comp like 3 weeks ago (hp dv2842se) but thats another story
i put it on my storage card on my tilt and it wont work at all it says " 'sportimertrialsetup22.exe' is not a valid Pocket PC application."
so i dont get it
here is the app
http://www.handango.com/PlatformProductDetail.jsp?productId=142977
can any help me get this working on my tilt?
alph0e said:
Free Sport and Exercise Tracker and Pace Calculator from Handango.com
it is free and i downloaded it and it is a .exe file and only 56kb
when i run it on the comp it says "Windows CE services not found on this computer. Setup cannot continue and will now exit" i just got this comp like 3 weeks ago (hp dv2842se) but thats another story
i put it on my storage card on my tilt and it wont work at all it says " 'sportimertrialsetup22.exe' is not a valid Pocket PC application."
so i dont get it
here is the app
http://www.handango.com/PlatformProductDetail.jsp?productId=142977
can any help me get this working on my tilt?
Click to expand...
Click to collapse
I think you need to set up ActiveSync Connection And Run the EXE on your Computer and then it will place and install the Cab on your device.
JimmyMcGee said:
I think you need to set up ActiveSync Connection And Run the EXE on your Computer and then it will place and install the Cab on your device.
Click to expand...
Click to collapse
wow didnt even think about that good idea imma let you know how it goes
thats not a good idea,
thats gone work for sure..
denjo said:
thats not a good idea,
thats gone work for sure..
Click to expand...
Click to collapse
Activesync caot be installed on a vista computer
SO NOW WHAT?
alph0e said:
Activesync caot be installed on a vista computer
SO NOW WHAT?
Click to expand...
Click to collapse
Active sync 4.5 does not work with Vista, you need to install Windows Mobile Device Center.
it wont work i used the cd and it wont install
google it
try searching google for windows mobile device centre
Maybe get a Mac.
alph0e said:
Activesync caot be installed on a vista computer
SO NOW WHAT?
Click to expand...
Click to collapse
First Step, Get a Real Operating System.
As soon as I can get OpenSync Working on my ubuntu Drake Set up I will no longer need XP
But try downloading Device Center From the Site. I had the same problem where it wouldn't install from the CD either on my old Vista Machine. But when I downloaded it from the website it installed a'ok.
Device Center
I ran across the same issue when I upgraded to Vista. I had to also go download the program necessary for installing anything to my device:
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center.mspx
Basically install it, then connect your device to the PC and install like normal. When your done make sure to check your program folder to make sure it is in there.
If it was Handango you got this through, they are usually pretty good at helping with this sort of thing. So if my suggestion doesn't work for you they might help.

Can not delete/ rename files through explore or on device. Unable to synchronize.

Heres a strange one.....
Just recently tried to sync my MDA Compact 4 and got the following error message:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
On investigating further, i tried the following suggestions:
- Turned off all firewalls
- Removed partnership between phone and pc (on both the phone and pc)
- Unchecked "Enable advanced network functionality" in USB to PC settings on the phone
- Reinstalled Activesync 4.5 (and also a tried a repair)
- Different USB cable and USB port (not using a USB hub)
- Several soft reboots
and finally tried a different PC just to see if i could get a guest partnership! Guess what? Same error message.
I am, however, able to explore the phone with activesync but only explore. I cant change file names, add files or delete.
On even further investigation, i've now also discovered that i cant delete/ rename files on the phone itself (using file explorer on either the device or internal storage). When i do, i get the following message:
"Cannot remove/ rename etc: Access is denied.
Be certain that the folder/file is not write-protected and is not currently in use"
(Even creating a new folder and then immediately trying to delete it gives the same error)
If i connect the phone to the PC as a disk drive though, i am able to delete files just fine. Add new files, rename them etc....without any problems.
This leads me to believe that the problem is with Windows Mobile!?!
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Any help would be greatly appreciated.
Thanks
UPDATE:
I found this on the Microsoft help forum.
Although it hasnt fixed my problem, it might help someone else who is having the same problem.
1) soft reset device
2) Start / Office Mobile / Word
3) Create a new document (click on New)
4) type some text (just plain text - no formatting - it was 'plain text document') just a few characters
5) File / Save As...
6) I have selected type 'Plain Text'
7) It asked me whether I want to save it at 'Word document instead' - I clicked No.
8) I have powered off the device and did soft reset
9) Start file explorer, find the file (it was in My Device / My Documents), click on it - it opens Word again.
10) Add some formatting (I have selected part of text and changed font to bold)
11) Close Word - it asked whether to save it in Word format - this time I said Yes
12) Power-off the device and press soft reset again
Also, i noticed that i am able to modify any DOCX or TXT file within Mobile Word (and even delete them) just not from File explorer on the device or Explore within ActiveSync.
Can anyone help???
Same problem with different model
sh00ter said:
Heres a strange one.....
Has anyone else experienced the same/ similar problem and figured out how to fix it? (Other than perform a HARD reset/ Clearing the storage)
Click to expand...
Click to collapse
You're not alone. I have HTC Touch Pro (ie. Raphael) with exactly the same problem and I've also already tried that "Word-solution" several times without any help. However I can synchronize with my exchance server via 3G. I can also add/remove/rename files if I use some of the Office mobile applications, but not with file explorer.
Getting sooooo frustrated, but still not willing to do the hard reset.
Do both of you by any chance have Fsecure Mobile installed? Just trying to narrow the cause for the problem.
Same Problem Here
I have a T-Mobile Wing and I'm having the exact same problem. Anyone figure out whats up yet? It's so strange that I can delete/remove files and folders through active sync, but I can't through the device file explorer. I have also tried creating a folder with the file explorer, but then I cant delete, move or rename it.
Here's something that might work for you, http://www.24hsoftware.com/How-To/this-device-is-restricted-from-downloading-this-file-type.html
Unfortunately it hasn't work on any devices that I've seen but then again, I'm still thinking that F-secure mobile is causing the problems in our devices. F-secure has confirmed that they have heard about the problem and are investigating it.
This is very interesting as in the past 24 hours my Xperia X1 has started to do the same, I can create files ok but am unable to remove/copy files.
I am using f-secure mobile security, so it would seem there is an issue there. I'll fire an email to them to get myself on a fix list when it comes out if that's the problem!!
Any news on this issue?
I am using a trial version of F-secure mobile (on my SE Xperia, a sort of HTC ). Now, out of the blue I am experiencing similar problems:
- not able to connect to pc via Active Sync
- not able to delete/rename/copy files on both internal as external memory
- programlist appears empty
Did anyone try to remove F-secure to solve the problem?
Thanks.
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Meiz- said:
I just got a reply from F-secure. They have identified the problem and are expecting to release a new version of the client within next two weeks.
Hopefully that's the end of this...
Click to expand...
Click to collapse
Updated client was published on last friday.
I am experiencing a very similar problem on my HTC HD2 with wm6.5. If I connect the phone as USB mass storage i can copy files as much as I want to on the SD card, however when I disconnect the cable after copying WM6.5 cant read the folder sometimes.
Othertimes when I connect the phone as Activesync and start to copy some files, it stops half way through, sayign "access is denied". if that happens I cant transfer any files anymore, it will always give same error until some time passes, few disconnections, restarts, no consistency, no definite workaround. The strange is when it gets into this "access is denied" mode I can still browse the device (storage card) and create and delete folders. very-very frustrating.... did a few soft and hard resets, reinstalled activesync couple of times, still no joy...and i dont have any FW app on my device...
thanks.

Activesync

Help required please. I want to HSPL my phone but i need an internet connection to do that. The problem is whenever i install activesync and connect my phone, the wireless internet on my laptop just don't work even after disconnecting my phone and i have to restore my windows to a time before i installed activesync in order to make my wireless connection work again. Please help me to solve this problem any setting in activesync i need to change to make it work? I will really appreciate your help.
Delete and recreate your sync relationship.
Make sure you select enable wireless connections while sync'd.
Regarding HSPL, have you tried thre manual install first? Otherwise it'll cost you.
Also, with the auto install or installing via RUU.exe active sync will disconnect and only USB connection will remain so it should be able to connect to the network during install.
I have resync many times but my internet doesnt work. It doesnt even work after removing the phone from active sync. The only way to make my connection work again is to restore my computer to a date before installing the activesync. Anyways i will try to connect it through my office computer if it didn't worked again.
And i am installing HSPL for the very first time so pls guide me on this, what's a manual install. I went through this thread
http://forum.xda-developers.com/showthread.php?t=520312
and going to install through this file " Topaz-HardSPL_V5_00R5_183HSPL.zip ". Am i doing it correct? And i dont have to install HSPL 1.33 before installing 1.83, i can start directly from 1.83 right??? And after that i will install the energy ROM through storage card method. Please confirm that i am doing it correctly. Any help regarding this will be highly appreciated.
Not sure about your ActiiveSync issue. So you instsall AS and you no longer can access internet from PC? What OS are you running? If its Vista, you use Windows Mobile Device Center, which replaced AS.
Regarding HSPL, I will be brief in my explanation and point you back to the thread and search for my posts as I have posted instructions there many times, they just get buried in the many pages.
There are 3 methods to flash;
1. Auto Install, where you download the Topaz-HardSPL_V5_00R5_183HSPL.zip and the enablenewrapi. cab, copy and install .cab to your device, sync to PC, then run .exe.
This method will ask you to donate and will not work unless you do.
2. Flash from SD card, you can rename any .nbh file to TOPAIMG.nbh, place in the root of your SD card, enter bootloader mode (search for instructions) and it will initiate the flash.
3. Custom RUU, find and download Topaz RUU.exe, place .nbh file in same folder as RUU.exe, sync your device to you PC and run the RUU.exe.
I use #3 exclusively and have never had an issue, others get stuck at 0% progress an have to soft reset.
I believe you need to flash 1.83, then flash to 2.51 but I am not 100% sure you can't flash directly to 2.51. Do not bother flashing 1.33.
I have provided tools for #2 and #3, #1 exe and cab are available in the HSPL thread.
If you thoroughly read all of my instructions and it does not work, your only option will be to pay through the auto install method and if you encounter issues open a ticket as instructed in the thread.
Thanks a lot. I will try the #3 method. And will post how it went. Thanks again.
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5 before.
help
adnanbaig18 said:
I tried both the SD card and manual method and placed the "customRUU.exe" and the "1.83 nbh file" in the same folder in my PC and while activesynced i lauched the cutomRUU.exe but after going into that tri color screen and then into usb mode it just stucks at 0% and nothing happens. I waited for like 5 mins but it just got stuck at 0%. What should i do now?
BTW i have flashed my TD2 with the original ROM update of WinMo 6.5
At me too most
I do not know what to do help please
Click to expand...
Click to collapse
All,
for those who have Windows 7 and run with Office 2010 64bits it's not possible to sync your phone. The solution is to deinstall office 2010 and install office 2010 32 bits. You don't have to save your settings and files, after installing your system find everything incl. account setting
I still had sync problems; the second time i pluged in, my pc did not find my phone. Looking on internet i found the next solution and after trying i must say it works;
Same issues!
Here is what I have done:
Step 1: Connect my Samsung Omnia (SCH- i910) Touch Diamond II to the USB Port of PC. Windows automatically installed driver in device manager called "Microsoft Windows Mobile Remote Adapter." Windows Mobile Device Center automatically loaded.
Step 2: With WMDC running, I can browse all files on device, my storage, and storage card. I have options to add/delete programs. I can sync with Windows Media Player. I can also download all pictures and video files to the PC with a single click!
All this is great but the MOST important thing to me is to sync my Contacts with Microsoft Outlook. When I press "sync", if it hasn't tried to start automatically, the green icon in tray spins, everything looks like it's going to work but nothing. It just hangs there till I finally cancel and exit. Looking through other tips, I read something about windows firewall. I have enabled the recommended entries as well as disabling firewall completely with no results.
Further testing, I can sync mobile favorites if I uncheck all others but still can not sync Contacts. Need a fix!
All,
be also aware of remove hardware, then remove generic serial rejecten.
Regards, John
Windows 7 and Office 2010 can sync with Touch Diamond. First you must setup mail account in Outlook, and it must be default mail client, and then everything can be synchronized. Windows Mobile Device Center is prerequisite 32bit or 64bit version, depending of Windows 7 version
cheers rikee

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