Related
I just took a trip for the weekend and much of the area i travelled thru didnt have cell service. However I found that when my phone was in a cell service area it wasnt making calls. here is the scenario...
driving down the highway, my cell isnt finding a signal, it sets itself to the airplane setting & thus calls cant be made, my wife's curve has a signal & she's on the phone, so i turn the phone back on & try to make a call...it ends my calls before it rings. i try to wait to see if its a timing issue, 10 minutes lapses, wife still on phone, i try to make a call, no go.
i had to cut my phone off & cut it back on to get the phone to work?? it recognized a signal as i had 1 bar of signal reception on the tilt and my wife's curve had 2 bars. but it'd never start a call. i'd see that it said calling, 3-5 secs later it said call ended...
anyone have any idea as to why this would happen or why i'd be required to restart everytime i leave a cell service area & reenter one? any fixes? i searched for my title & found no results...
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
kilrah said:
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
Click to expand...
Click to collapse
well as far as i know we're not getting 3g until may...but i do drive towards a 3g network, so it may have been switching over to 3g prior to driving into the back country?
kilrah said:
Are you on 3G or GSM when it fails? If it's on 3G, you could have that problem, try to switch to GSM only and see if it's better.
Click to expand...
Click to collapse
i checked & the phone is actually set to gsm only already...so this cant be the issue. any other thoughts?
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
onemilehigh said:
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
Click to expand...
Click to collapse
what rom are you on? the 162 htc/att rom? bcuz i know now i am having a problem i wasnt before. because there is a building downtown that doesnt get cell service in it, and i frequent that building. i never had the issue on my original tilt on the 158 (i believe) rom, but this rma came w/ 162 rom & now im having the issue in that bldg too. which goes to further prove its not the 3g network theory. its just a matter of losing signal & then getting signal back where i am experiencing the issue.
thanks for any help.
onemilehigh said:
Wish I had an answer, but my phone does the same thing. I must reset the phone to get a signal
Click to expand...
Click to collapse
I had/have(?) the same problem. Called ATT and got a replacement. Hopefully this fixes it.
sharpja said:
I had/have(?) the same problem. Called ATT and got a replacement. Hopefully this fixes it.
Click to expand...
Click to collapse
please post the results...bcuz i hope i dont have to rma yet again!!!
stanGib said:
please post the results...bcuz i hope i dont have to rma yet again!!!
Click to expand...
Click to collapse
Today was day one with the new tilt and it didn't have the problem. However, my old one wasn't consistent one way or the other, either, so I'll have to give the new one some time.
(work for at&t) New phone will not fix this problem, nothin wrong w/ phone. U need to go to a local corp store and change the SIM and get someone who knows what they r doing so they put all of the SIM updates while plugged into the comp. OTA updates will never work w/o these initial updates.
I have an issue where i'm connected to the net (GPRS/hdspa) and occasionally i will lose the connection whislt the connection is still active..
No internet functions will work even when i reconnect
I have to then restart the phone to be able to use the internet again
Not the same issue but something similar
Same problem here. It is not possible to establish a 3G connection. If I set the BAND in the telephone Settings to GSM the connection is stable. If try to establish a 3g connection all further connection trys will fail.
I already changed my Kaiser, it did not help.
Update:
T-mobile will sent me a new sim card. Hope this will help...
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?
UK,London
thnx for your reply i live in London,United Kingdom
Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser
are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia
My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.
what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?
Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?
Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....
my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel
I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.
I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.
as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.
In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.
Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375
i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support
The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.
I have an Orange branded TyTn II, and it never connects up to 3G even though the area i live in is well covered by 3G.
It mostly stays on G. It has changed to E (EDGE) on occasions but thats it.
I am from the UK and live in the yorkshire area.
Anybody got any ideas, or do i need to speak to Orange?
Thanks
ahanson said:
I have an Orange branded TyTn II, and it never connects up to 3G even though the area i live in is well covered by 3G.
It mostly stays on G. It has changed to E (EDGE) on occasions but thats it.
I am from the UK and live in the yorkshire area.
Anybody got any ideas, or do i need to speak to Orange?
Thanks
Click to expand...
Click to collapse
Did u check the band settings in settings/personal/phone?
I went into the settings and it says it is set to Auto.
So i would presume it would pick upthe best signal?
ahanson said:
I went into the settings and it says it is set to Auto.
So i would presume it would pick upthe best signal?
Click to expand...
Click to collapse
Yes, at least that is doing in my case.
If that is the case any other ideas as to what it could be, and why the phone does not detect 3G?
Thanks
ahanson said:
If that is the case any other ideas as to what it could be, and why the phone does not detect 3G?
Thanks
Click to expand...
Click to collapse
Where are u from?
Go to commanager and check if there is 3g turned on.
Did u try to search this forum?
Check my first post for location.
In comm manager there is no option for 3G, the only other choice i can see is data connection, and i cannot turn this on.
The Connection button is only used to disconnect active data connections.
I ,along with some friends, have also been having problems with Orange's 3G the last few days (I just came back to the UK so I'm not sure how far back the problem started - my friends say its been like this for at least a week). Not sure if it is related though. Oh, I live in Essex.
ahanson said:
Check my first post for location.
In comm manager there is no option for 3G, the only other choice i can see is data connection, and i cannot turn this on.
Click to expand...
Click to collapse
U can install advanced config tool, and there under menu u can choose the layout of the commanager(there u can put the 3G button on the screen). But it could be the above mention reason.
My problem just got more complicated.
Have a look at this thread: http://forum.xda-developers.com/showthread.php?p=2606166
Hi alt236,
The strange thing is my unit has recently come back from repair, and the main board has been replaced, under warranty, because of a dodgy ROM flash, and the 3G still does not work.
Weird.
Have you tried with a different SIM card?
Ok, I just had a chat with Orange support. Thankfully I got a pretty helpful guy
Anyway, according to him, Orange does not fully support 3G yet (at least not officially) as only about 50% of their masts are 3G enabled. This means that they get network congestion problems causing devices not to connect or drop connections unexpectedly.
His advice was to try to connect at different times of the day, and to force the connection on the Kaiser (not to set it to auto).
As I live in an area with 4-5 3G masts immediately around me (yes, I know I will die from cancer ) its a bit weird for me to be unable to connect, but I'll give it another go, at a unsociable hour (4 in the morning for example) and see what happens then.
He did ask me if I wanted to get my phone tested though, so if it doesn't work tonight, I'll send it off and hope for the best.
Nice One alt236, that would explain the lack of 3G.
I will give it a go at different times of the day and see what happens.
Thnx
No luck with my overnight test.
I passed by an Orange shop in town this morning and I spoke with one of the staff members there.
He proposed that before I ship it out, I should call 156 which is technical support for data enquiries (MMS/WAP & WEB/Email) and PDA's as they can see what my phone is actually trying to do when connecting and push updated settings to it.
I've tried calling a couple of times today, but the queue is too long. I'll post back when I have news.
i have the exact same problem, please let me know what orange have to say!
Hi all,
I am using my Diamond on the UK Orange network and am having constant problems with the data connectivity over GRPS/3G. I have the phone synced to our Exchange server and also have an IMAP email account. It is set to use push but I often find the active sync in "waiting for network" mode rather than connected. If I keep hitting "sync", it will eventually connect and get my mail. I also find frequently that Opera times out and my IMAP mails fails saying it cannot "connect to server". Other times I can see the data connection restart or just go missing. I thought it was just my handset but after looking at a few collegues with Diamoinds, also on Orange, they seem to have similar issues. I'm going to bring this up with Orange but wanted to see if anyone had any ideas.
We are all running the official Orange 1.93 Rom. (With us having replacement insurance I am not keep on flashing a non official ROM via HARDSPL. I've had four Diamond already due to various faults!)
Any advice would be appreciated. data is a business critivcal function for us and currently either Orange or the Diamond are letting us down.
Thanks!
Steve
stevebuk said:
Hi all,
I am using my Diamond on the UK Orange network and am having constant problems with the data connectivity over GRPS/3G. I have the phone synced to our Exchange server and also have an IMAP email account. It is set to use push but I often find the active sync in "waiting for network" mode rather than connected. If I keep hitting "sync", it will eventually connect and get my mail. I also find frequently that Opera times out and my IMAP mails fails saying it cannot "connect to server". Other times I can see the data connection restart or just go missing. I thought it was just my handset but after looking at a few collegues with Diamoinds, also on Orange, they seem to have similar issues. I'm going to bring this up with Orange but wanted to see if anyone had any ideas.
We are all running the official Orange 1.93 Rom. (With us having replacement insurance I am not keep on flashing a non official ROM via HARDSPL. I've had four Diamond already due to various faults!)
Any advice would be appreciated. data is a business critivcal function for us and currently either Orange or the Diamond are letting us down.
Thanks!
Steve
Click to expand...
Click to collapse
Hi i am on orange in nottingham and i am having the same problem i am running a offical HTC rom 1.93 and i cannot get online just keeps cutting out the data connection, if you call orange and get an answer please PM me as i need this fixing cos its getting bad now no internet on my diamond
Thanks
YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..
I've been getting this problem the last week or so too. Very odd as it used to work perfectly.
nlnasty said:
YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..
Click to expand...
Click to collapse
i would say that it is an orange problem and them being them dont want to admit it cos it would proberly cost them customers and money
Problem with Diamond GPRS
Hello all,
I live in Tehran, Iran and I use Irancell network operator.
GPRS is available in this network and I could use it on my old cell phones such as SonyEricsson W810 and Nokia N81. But now I have HTC Touch Diamond and when I try to connect it to GPRS it tooks a long time to connect, showing "Connecting" but after a while it cannot connect!
Everything is OK, all settings, etc. I called Irancell but they say your phone is not compatible our network!
I think there must be a way to use this networks GRPS on my Diamond!
The first reason that made my buy this cell phone was its Internet capabilities...
and I know this networks use the same settings as South Africa Network Operator.
If anyone can help, please tell me.
Thanks.
Sounds more like a network problem than a handset problem imo. I hope I am not tempting fate but I have not had any problems with data connections on UK T-mobile. That said, I get a weaker signal than I do on my old MDA Compact III handset so I think part of the problem could be the internal aerial
The bottom line for me is that the Diamond is a good but flawed phone. ****e battery life and too clever, compact, aestheticaly pleasing for its own good
You get a very quick GPS fix for Google maps and sat nag though
Apologies for going off at a tangent
I'm on Orange, also in Nottingham and have been having this problem for the last week or so too.
Must be a network problem. I have to tap on the "H" connection icon, tap Disconnect and try again.
Edit:
Viffer800 said:
...The bottom line for me is that the Diamond is a good but flawed phone. ****e battery life and too clever, compact, aestheticaly pleasing for its own good
You get a very quick GPS fix for Google maps and sat nag though
Apologies for going off at a tangent
Click to expand...
Click to collapse
I agree that it's flawed, the biggest problem being battery life. The next biggest problem is that TF3D seems to be incredibly poor and half-finished. My solution is not to use it, that way you have a normal old-style WM phone but smaller, sleeker and faster with a VGA screen. HTH
Im all good here
nlnasty said:
YIPPY me 3!! i thought it was just me with 3G problems!!
i'm also having issues making video calls and surfing the www via the 3G on orange i have looked and looked for settings concerning 3G and it's coverage and i'm drawing a blank.
i've called orange too and was told there should be no reasons as to why i'm having so many problems with it, as all things were normal and correct as far as they could tell and my location nottingham has 3G masts all over infact i was in the middle of 3.
i was wondering what effect changing the network type would have from auto to GSM/WCDMA and changing the GSM/UMTS band from auto to one of the others listed (too lazy to type them all out )
are there any tweek tools out there which can booost the signal reception?? it does my nut in to see the 3G icon flash up and disappear as soon as i try to use any of the 3G functions..
Click to expand...
Click to collapse
I have a orange Diamond and live in cheshire, i have never had one problem with connecting to data services, always get a strong signal.
My phone is running duttys rom 2.3a (there are newer virsions, time of writing 2.7rc2) and the latest radio BS14, That radio is very quick at switching from Gprs, 3G and HSDPA, it has also increased my signal strenth a tad. its worth looking at that.Other than changing these, knowing orange it could be there network, it happens from time to time.
i have considered flashing my phone with a new ROM but since i've never done this type of thing before, i'm worried i'll end up creating a nice looking paper weight and with all the ROM's out there how do know which is best??
wrong answer edit.
I am having a very strange issue:
Whenever I am at home, and my G1 is connected via 3G, I cannot use data or make/recieve calls. If I enable the "Use only 2g networks" checkbox, it reconnects via EDGE and works perfectly. I currently have a service request out with TMO which should resolve in the next 24-48 hours, but I was wondering if anyone had heard of this issue.
TMo has no idea why I'm not getting signal, the problem continued even when I reverted to stock "Cupcake".
Things I've tried:
Reverted to stock firmware and unrooted phone (Didn't work; same symptoms)
Call T-Mobile, they removed and re-added me to network. (Didn't work; same symptoms)
Swapped SIM card at T-Mobile store (Didn't work; same symptoms)
T-Mobile service request in my area (Results pending)
Things I am going to try, but haven't yet:
- Return to stock firmware, reinstall CM 4.2.7.1
- Try an older CM like 4.2.4 or 4.2.5
- Connect to WiFi for data connection, see if this replicates the problem as with 3G
- Enable data roaming.
The fact that it only happens at home leads me to believe it's not a problem with the phone, however I'm more than willing to do more to rule it out.
Phone Specs
T-Mobile G1
Firmware Version 1.6
Baseband Version 62.50S.20.17H_2.22.19.26I
Kernel Version 2.6.29.6-cm42 [email protected]
Mod Version CyanogenMod 4.2.7.1
Build Number DRC83
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings.
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Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
deviant749 said:
Yes, thank you, I know not to tell them that, they have zero idea. I also forgot to mention they did swap out my SIM card at the store.
Read what I posted. Turning on "Always On 2G" is the ONLY WAY I can make calls and use data at home. When that isn't on, the phone says it has a 3g connection with four bars, but will not dial out, take calls, or connect to web pages. I've also verified my APN as epc.tmobile.com which is correct, and this affects my voice and data communications.
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Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
Ace42 said:
Try another rom to confirm you cant get 3G, it could also be HW failure.But just try a older cyanogen or something else.Ive cant get a 3G signal with cyanogen roms for long but with a hero rom i seem to get 3G(maybe its my imagination)
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It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
deviant749 said:
It fails on both stock (untouched, unrooted), and CM. I'll try an older CM just in case though.
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Ok post results when you finish.
Ace42 said:
Ok post results when you finish.
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Rebooted phone between each of these tests:
3G With WiFi enabled: Same result, can't dial out.
Data roaming enabled, Wifi Disabled: No signal at all, 0 bars with "X" symbol.
Stock firmware: 3G won't dial out, forcing 2G works.
Downgraded to CM 4.2.4: Same symptoms.
Ace42 said:
Dont tell T-Mo that your rooted thats a big mistake right there, that can be used against you if you ever have to get the phone replaced.Play around with the apn settings and make sure "always on 2G" isnt checked in settings. Maybe your house isnt in the small 3G coverage area, or your phone cant connect to it. Why would you think data and talking at the same time would be possible? Its either you answer or you stop browsing the web.
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What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
rdfry said:
What ! if you have 3G coverage you can talk and access data at the same time.
That is what 3G provides.
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I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
Ace42 said:
I only get edge sorry, i know when i had Evdo(sprint) i could do both things.Just stay with edge then, youll save a lot of battery life.
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That's not what I'm trying to do! When I am at home, on a 3G connection, I cannot do ANYTHING. That includes text, voice, data, web, ANYTHING. If i force it to use Edge, all services work properly. This is not acceptable. T-Mobile's coverage map lists me as in a strong 3G area. It SHOULD work.
I dont know what to say, except stay on edge, you alreadt sent a req to tmo.
I am having the exact same problem. Would love to learn what you found out.