OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
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Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
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glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
Hey folks any idea on this?
I've had my Diamond for just over 12 months until now ring tone has worked fine when i get an incoming call but now it's stopped working. I usually have it set to "vibrate then ring" but now it just vibrates, i've tried all the options including just plain and simple "ring" but to no avail. Interestingly when i preview it when i've made a change it plays the ring tone for incoming call fine so the speaker must be ok. I've also changed the ringtone played as well but has the same net result.
any thoughts welcome
Press the volume button on the side of the phone.
There are two tabs [Ring] and [System]
Make sure [Ring] is not set at silent
I had the same problem and that was the cause. Just did it for no reason and still does it periodically. At least I know what to do to fix it now
Viffer800 said:
Press the volume button on the side of the phone.
There are two tabs [Ring] and [System]
Make sure [Ring] is not set at silent
I had the same problem and that was the cause. Just did it for no reason and still does it periodically. At least I know what to do to fix it now
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Spot on mate!! Many thanks for that as you say no idea how mine came to be on silent for Ring either. Thanks again
Can we not do this like on every other phone I've ever had?
I use the app volume control. No issues at all.
When I use the volume rocker it seems to affect both ringtones and notifications. I think the volume settings are relative.
Here are volumes before adjustment, after backing out to home and turning up with volume rocker. . No sync.
Right, which is why I was saying perhaps they're relative. All I know for sure is, when I use the volume rocker, it affects both notification volume and ringer volume.
impala454 said:
Right, which is why I was saying perhaps they're relative. All I know for sure is, when I use the volume rocker, it affects both notification volume and ringer volume.
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Which I'm saying I do NOT get that behavior. So, in order to change notification volume, I HAVE to go into settings>volumes and adjust it manually. Pretty damn lame.
I'd like to see something like this:
or
i want rom for alcatel one touch please help.me
dbornack said:
Which I'm saying I do NOT get that behavior. So, in order to change notification volume, I HAVE to go into settings>volumes and adjust it manually. Pretty damn lame.
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Are you sure the actual volume (i.e. the decibels coming out of your speaker) doesn't change, regardless of what the sliders in the volume app say? I realize the sliders don't necessarily reflect what you might expect, but change the volume, have someone call you, then text, then change the volume again and test again. When I do that, both go up and down as you'd expect.
Just tested. Only the ringer/phone call volume went up. Text stayed very low in volume until I manually went into Settings>Sounds and changed the Notification volume.
I just tested specifically and have to rescind what I said. That's really strange, I could have sworn I'd been changing my text message volume and ringer.
I'd like to bump this up too. Anyone not update to the new Advanced calling firmware yet confirm if this is happening with them too? I am on the new update and just noticed this
huntb said:
I'd like to bump this up too. Anyone not update to the new Advanced calling firmware yet confirm if this is happening with them too? I am on the new update and just noticed this
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I now have the update but can confirm the same behaviour before the update.
Still doing this on 4.4.4.12 - very annoying.
I only took the day one update, call and notification volumes are NOT linked.
Received my note 2 weeks ago and love it. Having a little issue though not sure if is just limited to me. When ever i switch my SOUND to VIBRATE or MUTE then switch back to SOUND, the system returns all the sound settings to its original volume percentage EXCEPT for the ringer volume, its like defaults back to 5%/10%. In a sense, I keep getting missed calls after that. Is this a bug? Anyone else having the same issue? or have a solution to resolve this?
Much appreciated, thank you.
LitoNi said:
Received my note 2 weeks ago and love it. Having a little issue though not sure if is just limited to me. When ever i switch my SOUND to VIBRATE or MUTE then switch back to SOUND, the system returns all the sound settings to its original volume percentage EXCEPT for the call volume, its like defaults back to 5%/10%. Is this a bug? Anyone else having the same issue? or have a solution to resolve this?
Much appreciated, thank you.
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I did notice that this morning though nothing of it. Also I think mine is faulty.
If I am in a call and put it on to loudspeaker and start using my phone at the same time I'm getting all I can explain as noise pops from the top speaker
Sorry I should clarify that the ringer volume doesnt jump back to its respective volume percentage, it says at 5% and makes me miss my calls everytime.
I have very important problem because I am feeling a lot of embarrassment from people. My phone ringer goes down and the volum gets low and then I didn't able to hear the ringtone and I always missed very important calls. Is there any solution to this problem or is there any way that to ringtone volume never goes down even I turn down the media button. Please help it has causes me a lot of loss and embarrassment.
Is the volume setting for ringtones low? or is it the volume of the ringtone itself?
In the latter case you may choose another ringtone. in the first case: Does the setting change when the ringtone rings or during a call. Can you reproduce the problem? What steps are needed?
on some phones there is a quick setting for the ringtone mode. you may remove it if you happen to change the setting by accident.
Safiullah14 said:
I have very important problem because I am feeling a lot of embarrassment from people. My phone ringer goes down and the volum gets low and then I didn't able to hear the ringtone and I always missed very important calls. Is there any solution to this problem or is there any way that to ringtone volume never goes down even I turn down the media button. Please help it has causes me a lot of loss and embarrassment.
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Which ROM ?
Rooted? Magisk modules?