Activesync wont connect any more ! - Touch Diamond, MDA Compact IV General

Tried this on two PCs with Activesync on now...
When I connect, the phone pops up the message about whether to use activesync or disk. If I choose disk, I can happily copy stuff from PC to phone.
However, if I choose activesync, it doesnt connect on the PC. I've tried manually connecting activesync on the PC, but it just doesnt find the phone.
Any ideas?

Did you use bluetooth to sync on that pc? If I sync over bluetooth and after that I try to sync by wire I get the same problem as you discribe .
I didn't try to find a way out just keep on syncing true bluetooth but one of the solutions maid be to remove the phone from active sync at your pc and setup a new connecion.
Willem

Nah. Just USB.
I just installed active sync for first time on my laptop here and it wont find. I'm wondering if its something on the actual phone I've deleted or something ?

Hi
Do you use Windows XP or Vista?
On Vista there are many problems but almost all are solved now just do a search on sync Vista in this forum and you maid find the solution.
Willem

Hi guys, I have similar problem. I can sync over BT but does not work over USB.
This problem is on my Vista laptop .
If I connect device with USB, I can find "Microsoft Windows Mobile Remote Adapter" in Device manager. In Network center, I can find new connection using this WMR adapter. But system is not able to assign IP adress for this connection.
Thats probably a reason why sync does not work.
I was trying reinstall Windows mobile center, disable antivirus, firewalls, update drivers...everything. Still does not work.
Any hints are appreciated.
Thanks Ladis

I have the same issue with windows vista and dutty 3.6 rom. It worked fine last time I tried in December, but I tried again yesterday and stopped working...

i have Duttys 3.6b, it was working perfectly. Stopped working after Vista reinstall... so its pretty weird

I found when using my laptop in battery mode activesync wont work but as soon as i switch to high performance mode everything is fine i guess its to do with voltage to the usb in diffeent modes

I'll probably try to flash there last Dutty's ROM V4 and see if there is some different

Hi,
I had the same problem when i change the ROM.
Go to Start -> Configuration -> Connections -> USBtoPC and below ActiveSync appers a sentence and comment to uncheck this item if you are facing problems with ActiveSync.
Test it.

TACalon said:
Hi,
I had the same problem when i change the ROM.
Go to Start -> Configuration -> Connections -> USBtoPC and below ActiveSync appers a sentence and comment to uncheck this item if you are facing problems with ActiveSync.
Test it.
Click to expand...
Click to collapse
Ah. Great. This works !!!

TACalon said:
Hi,
I had the same problem when i change the ROM.
Go to Start -> Configuration -> Connections -> USBtoPC and below ActiveSync appers a sentence and comment to uncheck this item if you are facing problems with ActiveSync.
Test it.
Click to expand...
Click to collapse
Thanks
This worked, strange that this setting is changed when you setup a bluetooth connection.
Willem

Related

activesync 4.1 problems

I have a siemens sx66 .When i had 2003 on my phone activesync 4.1 was great. Now that i have wm5 it is so hard to geat them to connect. It will not sync anything. When i have my phone in the cradle activesync on my computer says not connected and the phone says connected. Is there a patch or fix for this problem? Thanks LuXx
Finally got it to work. I had to turn off my zone alarm fire wall when i made the first connection. Now i can turn on the zone alarm and install programs and copy files to and from ppc. If i need to sync contacts then i have to turn off my fire wall. I've tried messing with the settings in zone alarm but nothing i do works on syncing with my fire wall on. Hope this can help someone.Thanx
I have the same problem. But I have no firewall installen on my PC. My XP SP2 firewall is disabled.
I have tried uninstalling, and installing Active Sync 4.1 but still the same. No syncing occurs, ActiveSync says not connected while mye Blueangel says connected.
Strange thing is, that if I connect over IR I can sync my phone. Just not with USB. I have both a cradle and a loose cable and none of them work.
Beside the firewall, check your network interface. ActiveSync 4.x will create a virtual network interface when a WM5 device is connected via USB. Check all the items (Client for Microsoft Networks, File and Printing Sharing..., and TCP/IP) of the virtual NIC.
Michael
Did you look in Wiki..?
Hi All,
After all the common problems that you describe did any of you look in Wiki..?
Here's what's pasted about WM5 and Active Sync:
Wiki said:
Desktop and Acivesync 4.X
I can't sync my WM5 device now that I have upgraded.
This seems to be the case with some users and not with others.
One user reports that it works on his laptop but not on his desktop.
Firewalls are a known problem (PC-Cillin 12).
Otherwise you need to search the forums.
It seems that in some configurations Activesync does not sync some data with your Desktop PC.
Data that could be affected
Contacts
Calendar
E-mail
Tasks
Files, Notes and Favorites can sync OK. ?AvantGO Connect could sync OK. In such case check you have an Exchange connection on your desktop Outlook application. If that's the case, you should sync your device having a live Exchange connection first. After that, you should synchronize "offline" (i.e. without Exchange connection) without problems.
Click to expand...
Click to collapse
Alternatively, this might give you the answers..
http://forum.xda-developers.com/viewtopic.php?p=155586#155586
Otherwise, look at the Link in my Signature..
Cheers,
I don't know everyones situation. But I have Mcafee Personal Firewall.
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all. I found this if anyone has problems syncing.
http://www.microsoft.com/windowsmobile/help/activesync/mcafee.mspx
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Also anyone know where to get some boot screens?
xZAOx said:
I have sx66 and have upgraded to WM5 and having no problems as of yet. However I could no sync at all.
Click to expand...
Click to collapse
OK, that means you HAVE problems, after all... :roll:
xZAOx said:
The problem I have now is when I connect to activesync I loose my internet connection on the laptop. Anyone have any ideas?
Click to expand...
Click to collapse
I'm having the same problem. But with wireless..... ANY IDEAS??

Activesync won't recognise upgraded XDA IIs

Hi all,
Just spent a VERY frustrating day - read all i could find and learned much more than I wanted to know about PCs (I use a MAc).
Upgraded to wm5 using Build 14343. Now I cannot load anything into the phone using Activesync OR Missing Sync. Activesync won't recognise the phone at all, and I tried every suggestion on the boards - firewall ports, tcp/ip, reinstalling 4.5 then back to 4.2.
It's interesting that Missing Sync (Mac) will recognise and sync but won't allow me to install - .cabs just vanish into the ether.
Is WM5 actually worth it all? It seems like I've lost a lot of useful capability (buttons, camera, etc) for no great reason.
Any solves greatly appreciated. Now I'm going to bed.
Paul D
Baniaczek's WM5 ROM is great for me. It has tons of things way better than the original Wm2003. Connects to ActiveSync without a problem. Try to put that one on the device.
http://wiki.xda-developers.com/index.php?pagename=HTC_Blueangel_WM5_Home
Better File Same problem
I've upgraded the ROM.
Still no activesync. Ran the troubleshooter.
Said there's an issue with RNDIS not giving an IP address.
I've checked the LAN connection in Network settings but it won't repair.
I'm not even sure that Activesync created the link as there doesn't seem to be the "Connect using WM device" that it says should be there.
What now?
*&^%$* WinDoze. Roll on iPhone OSX.
Ahh. This is clearly an issue with the PC. If you were able to upgrade the rom - that prooves that your cable and your BA is okay. There must be some Antivirus, or Firewall problem. If you're using BitDefender Antivirus, for example, this is a known issue. You need to update it. Other antiviruses/firewalls may have similar issues.
Try to move to another PC, or reinstall your Windows PC. This problem is not related to your BA.
Another idea:
Unplug device, then
Start > Settings > Connections > USB to PC:
Disable the Advanced network functionality > ok
Plug it back
This will make your PDA connect to the PC via a Serial link (Like Wm2003 used to), rather than a network link (Like WM5 uses to).
It's still a PC problem though.
reflash again your pda.
today i had the same problem after one clean intall.
upgraded again with the same rom (the one you can see in my signature) and now, i am able to use active synch.
Ok Some Progress
I disabled the "advanced network functionality".
Active Sync no luck - it isn't correctly installing the hardware in Virtual PC on the Mac. I don't know why.
However, Missing Sync now actually begins to load activesync on the PPC, and then gives this message:
"Cannot start communications with the desktop computer. The communications port is not available. Another program may be using the port, or it may not be valid.
Quit any programs that may be using the port and reconnect. If the problem persists, restart your device using hte instructions provided by the manufacturer."
I remember reading somewhere that Baniaczek had assigned certain ports to certain things. How do I find out which it wants and change it?
thanks guys, we may lick this yet.
Paul D
Same message in VPC
Hooray,
I now get the same message in Virtual PC, after disabling "Virtual switch networking" and restarting the PC.
This means that the issue is now the port on the PPC.
PaulD
That's great..
I don't think so...
In baniaczek's rom, COM6 is assigned to shared GPS, but that can be easily changed from the settings, by setting it to none.
Go with your BA to a real PC that has only WinXP and ActiveSync installed, and nothing else (especially no Antiviruses). And no virtual PC's, as they depend on the host os! It's normal, because if your host OS can't connect, the virtual OS inside will have the same door closed.
I had the same problem before, and I definitely state that this is a PC problem, not a device problem. Same hardware connected to a different PC, will work, you'll see...
Reflashing the rom may help, as it will be detected as a new harware, that your system will let in. But you say you already did that...
Won't actually solve the problem
If I had a PC, that would be the easy solve. I don't, and really need the &$# thing to work on the machine I have.
For the moment I went back to the original Mamaich 14343. I can get .cabs into the phone via the card reader (the original problem on the Mac is that Missing Sync 3.0.2 has installing issues).
that doesn't allow me to load .exe, for which I need activesync, on my Mac, which runs VPC 7.0.2.
I really need to find out why VPC isn't working with TCP/IP.
Baniaczek's ROM is the best apparently, but has a com issue. It is also much easier to installl than any others I've found. I tried Xplode's ROM kitchen but the exe file wont run.
Paul D
hey, reinstall again the rom!
OK OK
Ok Sandstorm, I'll try it when I get the chance. At the moment the phone works but this ROMisn't as good as Baniaczek's.
Thankx for the tips
PauL D
Device won't install
Ok Internet works. TCP/IP works.
Issue now is that the device won't install properly - keeps giving a #10 error (device won't start).
So I can't reflash the ROM or anything until I get XP recognising the connection.
Paul D
turn on the upgrade program, "kill" the active synch running processes in your xp taskmanager, set the device in "bootloader" mode, place it in the crade and run the upgrade.
When i do my upgrades, i never do them with active synch enabled.
upgraded ROM again
Upgraded again - still no change
I flashed again to Baniaczek's ROM. Still will not install correctly in VPC. XP says I have a Generic Blue Angel connected via USB, but will NOT install the WM5 device.
Is this a COM port issue? Can I change that (details please)? For some reason, VPC simply won't recognise the WM5.
I have turned off "Advanced network connections" on the XDA. Nothing. Turned it back on.
I have it set to: server-assigned Ip address.
I have tried to change the IP settings manually, but never had a response. I might fiddle with that again.
AAAAAARRRGH!
thanks all,
Paul D

My computer dont detect my HTC TyTn II

After a hard reset on the TyTn my computer is no longer detecting it when I connect the phone to USB cable. The computer makes a sound when I connect it, but Windows Mobile Device Centrer say that TyTn II is not connected, and it does not show up in My Computer eather.
I've tryed to delete the partnership and reconnect the phone, but nothing happens.
Can anyone help me please! Now I cant install any of my programs og transfer files between the computer and the pocket pc/phone.
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
Try this:
tap Start > Settings > Connections.
tap USB to computer.
Uncheck the Enable advanced network functionality box
I uninstalled Windows Mobile Device Centrer and then tryed the tip you described here. At first it looked ok, my computer detected the device and installed the drivers and reinstalled Windows Mobile Device Centrer.
But my device is still not showing up in Windows Mobile Device Centrer or My Computer
Check your personal firewall settings and open the ports MS asks you to at the Windows Mobile home/support page...
Go into task manager & see if Activesync is running. I have the same problem with my tilt & if I kill activesync then reattach it takes a moment the first time, but then it works.
Make sure you are running the latest version of WMDC. I absolutely could not get WMDC to work with my HTC Wizard for months. After MS came out with an updated version of WMDC (around June, I think) it started working fine.
If you absolutely can't get it to work, consider using emoze for over the air syncing of cal, contacts, mail, etc. (or an on-line exchange account.) I had to do that for a few months until I got it to work. Emoze has the advantage of being free. Unfortunately, neither will allow file syncronization, tho.
There is no activesync running.
And everything was working just fine before my device went "mental" and I had to hard reset. So before the hard reset I could use WMDC on this computer, transfer files and run active sync. But now I cant.
I also got an online exchange account so I can sync calender and contacts. But I want to be albe to transfer files to my computer and install new software.
My WMDC version is: 6.1.6965
Some more info about the computer may help. For instance, I take it from your usage fo Windows Mobile Device Center that you are running Vista. In any case, since the problem is with the computer and not the Kaiser, I would see if the manufacturer would provide some support.
Yes, im running Vista and I buildt the PC my self.
But Im not sure its realy the PC that is the problem, because I made the changes (Hard Reset) to the device and thats what caused the problem.
Anyway, I was hoping for some way to debug/troubleshoot this problem.
I am having the same problem. I sync to any one of 8 computers at work and one at home. Work runs XP PRO and Home VISTA Ultimate x64 all worked fine untill this week. I have not made any changes since the last sync, the computers know it's hooked up due to activesync opening and trying to connect when I plug in via USB. But it never connects. I want to flash to Dutty's newest ROM but can't connect. I sync all contacts and e-mail wirelessly but need the computer to flash (I do not have a sd card yet) Any idead would be great! I have tried the ideas listed above but no joy. I have not hard reset the device as of yet ( I need some things off of it first)
Steve
BUMP
I really need help with this!!! I'm pulling my hair out!
Did any of you that had this problem find a solution? I have the exact same issue except a hard reset will fix it for a while, and then the problem will reoccur a few months later. No software has been added during the time frame. Very annoying.
i've got just the same problem! plaese help us!
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
lipanz said:
i'm not able to install wmdc. it says it is for vista only. i'm currently on winxp. tried to install it via the disc provided..
Click to expand...
Click to collapse
omg!
try activesync for XP. It came with the phone or you can download it from.
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-synch.mspx

active sync problem

Hi, i have recently installed ms active sync 4.5. However my tytn ii will not establish a connection with my pc. It charges just fine but does not connect. I have searched all over but did not find a solution to my problem. i was wondering if it mightbe the cable i got with my device when i purchased it. it is a usb to "mini usb" like the motorolas and nokia 6300 use. Could this be my problem?
I doubt it's because of the cable (though could be). Try unchecking start>settings>connections>usb to pc.
I have the same problem, and have tried connecting with and without advanced network functionality.
activesync does not respond at all, even when trying to connect from activesync on my pc.
I have the same problem, charging o.k., but USB connecting not work
Before I had same problem. The reason was I have installed some 3rd party program what somehow blocked the sync.
I have un-installed this program but it couldn't help because the registry setting was modified by this software. So finally I ended up with a hard reset and reinstall everything. After that the sync just work fine again.
Sigh, i thought it might come to that.
hard reset 2x, no effect
flah rom from SD card, Duty V1 Daimond....no effect
flah rom from SD card, L26 V6 Daimond.... I have the same problem, charging ok, USB data connecting not work...
Well, hard reset complete to no effect. So frustrating!!!! I have been troubleshooting for ages and have nothing to show for it. Surely someone on this forum has solved this problen before.
Hi
I had the same problem following a rebuild of my laptop.
Problem traced to my firewall which had blocked the connection.
Once rule changed to allow no further problems.
Hi colinm, what did you do exactly? It may help me out of this situation.
Doesn't anyone know anything about this?
Yeah i had it get the latest update for active sync from windows its a latest driver pack goto teh windows home and look on there it sorted my one out
what version is it? i have 4.5 right now.
If you could provide a direct link that would be great.
I was trying in 2 different PC ( Vista, Win XP), but the same problem, cable is ok....
I would really like to know what the more experienced members think about this but no-one really seems to want to reply. also i would like to know is the usb data cable plug identical to the htc original handsfree plug which is an exact fit. as i mentioned before my data cable is more like a mini usb, like the motorolas use. it fits (not perfectly like the handsfree), charges but there is no recognition between the device and the pc (xpSP2 running activesync 4.5 which came with the device).
Please help, i may seem to be a noob but i have tried available advice and troubleshooting has become repetitive.
My Mobile Device Center from my Tilt to Windows Vista stopped working a few weeks ago. Tried everything to no avail.
there was one thing that i couldn't do while troubleshooting.
"Do the following:
Disconnect the device.
Open Network Connections in Control Panel on the PC.
Note If your Control Panel is set to Category View, open Network and Internet Connections, and then open Network Connections
Right-click the local area connection created by ActiveSync, and click Properties. In the Connect using box, Windows Mobile-based device is displayed.
In This connection uses the following items, select every check box (to select all protocols).
Reconnect the device."
i cannot see the network icon active sync has created. which leads me to believe that this might be the problem. does anyone know how to fix this?
will updating to SP3 do anything, gonna try will let you know.
link with answer:
http://forum.xda-developers.com/showthread.php?t=362679
thanks champ worked a treat. eventually.

Problme Syncing Tilt with Vista/ActiveSync

I recently got a new PC with Vista Ultimat. Synchronizing the phone has been a nitemare.
If i hook the phone up, the computer beeps in recognition; I can even browse files on the phone sometimes. But ActiveSynch says I'm disconnected, the phone says I'm connected.
I find the only way I can get the synch to happen is to install MS Mobile Device Center 6.1 . I have the phone hooked up during the install, and during the install the phone is recognized and it will synch.
Any ideas on improving this. I"m surprised I didn't find this and a solution already out here (maybe using wrong search terms.).
Thanks
Try the info in here.
http://forum.xda-developers.com/showthread.php?t=359513
Thansk for pointing that out, but it didn't help.
And, interestingly, even reinstalling WMDC doesn't always work either.
What rom are you using? I had problems synching when I flashed Garmin dk2 rom. But all others work fine.
Try this, it worked for me.
Go to start<<settings<<connections tab. Then select the USB to PC icon. Uncheck enable advanced network functionality. Restart PPC and then try to re-sync.

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