Xperia random screen freezes like the Touch HD? - XPERIA X1 Q&A, Help & Troubleshooting

Hello everyone ,
Does someone experiences the same problems as seen in this thread for the Touch HD?
http://forum.xda-developers.com/showthread.php?t=446440
Click to expand...
Click to collapse
To sum up, there's little 'freezes' lasting 4-5 seconds where the screen doesn't respond to any inputs.
It occurs randomly and without reason.
HTC released an hotfix regarding this problem, that can be found here:
http://www.htc.com/www/SupportDownload.aspx?p_id=179&cat=0&dl_id=448
Click to expand...
Click to collapse
However, this is for the Blackstone. When executed on the X1, there is a message box saying
"Please use the correct device to install this hotfix program"
The fix can be extracted and there's a _setup.xml that seems to tell what the .exe does;
I was wondering if it were possible to port it for the X1 as the Blackstone and the X1 are somewhat similar?
NB:
Hard resets didn't helped neither, freezes are also present.
I'm using this:
ROM Version: 1.02.933.3
ROM Date: 08/29/08
Radio Version: 1.06.25.29
Software Version: R1AA017

I also have these freezes occasionally.

I managed to install the files from the hotfix the other night, (because, well because I like to experiment) I spent 5 times as long removing them.
The display inverted, but not the calibration!

ill change the cab info install at your own risk.
however i do not have this issue. I have an issue of after long idels of not using my x1 at work the screen will apear to be cracked but the images are really cracked. a soft reset fixes this issue. (this is ment for a seperate thread) just giving you info on other display bugs on the x1
also can you upload the cab as the htc site will not allow me to download it.

My issue is actually with the camera... if you leave the Camera application on a long time, like 20-30 minutes idle, it will eventually crash, and it will say Camera.exe has stopped responding (or something like that, asking if you want to send a report to MIcrosoft)

just get freezes when i use the HTC album. other then that, nope.

Here's the .exe (renamed to .cab since xda seems to block .exe),
for those who can't manage to download it.
@Shadowmike
Thanks for your help
Sorry to go off topic a little :
Regarding your idle screen problems, I don't have any of it (maybe because I'm experimenting tweaks with it a lot so don't have time to idle really long )
May it be related to GWES:
http://msdn.microsoft.com/en-us/library/aa925858.aspx
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Click to collapse
To sum up, there's an interesting registry value named PORepaint that can take values from 0 to 3.
The key I would change may be:
HKLM\System\GWE\PORepaint
The factory default on my X1 is 0 but for your problem, I would set it's value to 2.
Personal Feedback:
When you press the ON button in order to wake the screen, the screen goes blanks for few milliseconds (blank flash), but it's repainting the entire area.
No major speed issues noticed between 0 and 2 values.
Hope this helps

I have the same problem with my X1, using the latest R2 rom (generic UK). It annoys the most when playing games like Bejeweled 2 and the screen suddenly freeze for a few seconds although the game and time keep running in the background and when it stop freezing I already lose time/points. It also happens with every other game I tried playing, even after hard reset. Any fix available yet?

doclucas said:
I have the same problem with my X1, using the latest R2 rom (generic UK). It annoys the most when playing games like Bejeweled 2 and the screen suddenly freeze for a few seconds although the game and time keep running in the background and when it stop freezing I already lose time/points. It also happens with every other game I tried playing, even after hard reset. Any fix available yet?
Click to expand...
Click to collapse
Exactly what I get. It is most encountered in games where you touch the screen rapidly. Suddenly the whole OS freezes for 5-6 seconds then continues for some time until you get it again. It is very annoying.

Exactly. It happens ONLY with rapid screen presses. I observed this when typing.

Yes. This happens to my X1 also. It is possible to reliably replicate this bug.
The shadowmike's Cab didn't do anything usefull. So the HTC's Hotfix for the HD doesn't apply
Anyway, I made a Video describing this bug:
http://www.youtube.com/watch?v=2cOhX8yY5Yk

Hm.. Yesterday right after I did that video, I flashed my X1 with the newest official ROM (version 1.03.931.8 (dated 12/21/08)) from this site. Then, I installed the shadowmike's cab. After the soft reset, the problem hasn't (yet) surfaced (plus the system seems more responsive). Fingers crossed .
Edit: Nope.. False alarm. It still happens. Though rarely..

yup...
it happens...
doesn't really concerns me though...this is windows mobile anyway

pikipirs said:
Yes. This happens to my X1 also. It is possible to reliably replicate this bug.
The shadowmike's Cab didn't do anything usefull. So the HTC's Hotfix for the HD doesn't apply
Anyway, I made a Video describing this bug:
http://www.youtube.com/watch?v=2cOhX8yY5Yk
Click to expand...
Click to collapse
Youtube a$$hole$ seem to have removed your video for some reason, was a good one though, wonder if they get commission from SE. Maybe you can post it on a different video site...

shadowmike said:
ill change the cab info install at your own risk.
however i do not have this issue. I have an issue of after long idels of not using my x1 at work the screen will apear to be cracked but the images are really cracked. a soft reset fixes this issue. (this is ment for a seperate thread) just giving you info on other display bugs on the x1
also can you upload the cab as the htc site will not allow me to download it.
Click to expand...
Click to collapse
Thx a lot for having uploaded cabs as I have sometmes the freezing issue also from my side on my X1

doclucas said:
Youtube a$$hole$ seem to have removed your video for some reason, was a good one though, wonder if they get commission from SE. Maybe you can post it on a different video site...
Click to expand...
Click to collapse
Strange.. I can still access and see the video (no cookies works too). Does the video still appear deleted? Or was it just a glitch

Aye, same here... Mostly when playing insaniquarium. I just tried the .cab fix, didn't fix anything for me

SquidgyB said:
Aye, same here... Mostly when playing insaniquarium. I just tried the .cab fix, didn't fix anything for me
Click to expand...
Click to collapse
it happens to me as well...i think this generic bug in x1.

So how do I reliably test the bug ? It happens to me sometimes, but I did not find the pattern yet.

Watch my video (top of this page) to see how I did it (I've shot myself (with a camera ) couple of times doing it).
If that doesn't work, try to load some app. Like any game that somehow reacts to your touch (even Bejeweled works). Then try touching really fast and repeatedly. It shoud happen.
Here's a sound recording of me tapping a jewl in Bejeweled (i'm really hitting the display, do it more gently). It should give you an idea how fast you need to tap. Right before 0:06 the screen stopped responding, i did 4 taps to verify, and then another, and then it started responding again (3 more taps). Sometimes all it takes is 5 seconds (like it did here), but other times, your hand will start to hurt before it happens. Just rest a little bit and then try it again.

Related

Texting is slow

Hi.
I've had my Vario III for 2 months now, and I am not wholly satisfied with it. One of the main bug-bearers for me is that when I am texting, the phone normally takes a second or two to display the letters on screen. Because of this slowness, it sometimes struggles to pick up the odd letter, which means I have to scroll through the screen again and type again. This is frustrating, as it is now nearly impossible for me to send a quick text. I never had this problem on the original Vario.
At first I thought it might be because I have too many things loaded at once, but even when no programs are running it continues to lag.
Is anyone else experiencing this problem?
wellsy13 said:
Hi.
I've had my Vario III for 2 months now, and I am not wholly satisfied with it. One of the main bug-bearers for me is that when I am texting, the phone normally takes a second or two to display the letters on screen. Because of this slowness, it sometimes struggles to pick up the odd letter, which means I have to scroll through the screen again and type again. This is frustrating, as it is now nearly impossible for me to send a quick text. I never had this problem on the original Vario.
At first I thought it might be because I have too many things loaded at once, but even when no programs are running it continues to lag.
Is anyone else experiencing this problem?
Click to expand...
Click to collapse
yes there is a slight lag. Probably more on the stock roms then for example Dutty's rom i am using its not much. The kaiser unfortunately suffers from some graphics issues which causes these things. We are all hoping that this will be fixed sometime in the near future.
I would recommend that you should try flashing one of the cooked roms and see how that works for you.
What do you mean by "flashing one of the cooked roms?"
(Sorry, I'm not very good with PDAs)
wellsy13 said:
What do you mean by "flashing one of the cooked roms?"
(Sorry, I'm not very good with PDAs)
Click to expand...
Click to collapse
have a look at this http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
you will learn what i am referring to.
What's weird is I have been reading these threads about slow text display for a while on several different occassions. The weird part is...I don't have this issue on my Kaiser and I do a lot of texting. At first, I wondered if it was because I was inputting slower than others...I don't think that is it as I have had a hardware keyboard on various devices for the past 3 years and my typing speed is rather quick. Granted, I am not overloaded with programs yet but have yet to notice any text display lag. Guess I should be happy about that but it's a bit curious
Anyway, in response to the original posters question, the fix on older devices with les memory, etc was to turn off all auto-help options (auto complete, etc). This helps because the device does not have to browse the DB and make sugestions while trying to keep up with you. Granted, it is not the end all be all fix but it should help until we get some updated drivers from HTC.

System hangs 1 min. when opening picture gallery...

When I scroll to images and video's in the Touch3D interface and open a picture or video sometimes it seems as if the system is frozen. Then after 30 sec to a minute or so, it opens the gallery and the phone performs fine again. I have a friend who also has a Diamond and he has the same problem. A soft reset does not fix the problem. Are there more Diamond users with the same problem? And has anyone found a fix for it? Many thanks.
Try applying the tweaks in the tweak thread above, especially the ones that have to do with TF3D and that should hopefully solve your lag problems...well make it much more quicker and smoother than standard.
I've applied all the performance tweaks allready, doesn't seem to help. Maybe it's my rom version. Strange to see that even though my friend with the same phone has the same problem, i can't seem to find anything on the forum covering this bug.
O yeah, my rom version is: 1.35.404.4 NLD.
I installed the new Dutch ROM 1.37.404.3, and this issue is fixed...

Sound lag when listening to music.

Hi!
When I listen to music on my Diamond the sound often lags. In other words, during music playback, I often get small brakes. Half a second of silence or something like that at random. It usually happens around 1-2 times each track. I get it both when I'm using the default player and when I'm using S2P.
I'm not running any other programs in the background when listening to music. My Diamond has the default Norwegian ROM.
I really hate this lag. Anyone with the same problem? How can I fix this?
Thanks!
Same problem here. But I get lags just every 10 minutes - German HTC Rom
Im pretty sure that EVERYONE using the diamond is suffering from this..
It's just that nobody seem to take this seriously... *sigh*
I got the stock 1.93 HK ROM.. and I got it in all the other ROMs previously.
Can some expert find out if there's an active process in the background that causes this?
I'm also having this really annoying problem.
At first I thought it was because of Coreplayer, but it seems all musicplayers are having this problem. Because I use the Diamond as my musicplayer when I go to work, I'd really like to get this fixed asap.
I'm having the same issue, on TLR 3. Dunno if the bug was there on other roms because I rearely play music on my diamond.
Yea.. I believe it's present in ALL ROMs..
Wonder does HTC know abt this...
Yep, same problem here, with various ROMs (1.93 as well). It's happening for me in ringtones as well (when playing solo but as well when I get a call). And with WMP and the HTC player.
A solution would really be welcome..
Thanks for all the replies. It's nice to know that I'm not the only one with this problem. I'm really hoping for a solution.
I tried playing 3 songs and I experienced no lag whatsoever until I got too adventurous. I switched on WiFi and open Internet Explorer and go to a website and the Diamond hanged on me.
I believe this is not only due to the ROMs but also due to hardware as well.
i also hate the loading time when opening music for the firs ttime after reboot..
i dont understand why is there a need to "buffer" music and lags the whole phone so badly..
is it loading the album or scaning for album artS?
i wrote a thread about this problem earlier.-
No1 has any solution for this.
Im still suffering lags.
I think it's a HTC problem.
Because I've had this problem on the p3300, Nike, and Diamond!
lostsoul said:
I think it's a HTC problem.
Because I've had this problem on the p3300, Nike, and Diamond!
Click to expand...
Click to collapse
Never had this prob on the 3300 and Cruise.
It's just on the diamond.
HTC!! pls fix this up!!
I'm in Hong Kong, and my Diamond also have this problem
I dial to HTC care, and they said this is the known issue
and said will fix it later
But a later past ... past ... past
At the 23/July I saw the new firmware, and think maybe can fix this problem
However, no help ....
And I dial to HTC care again, they play one music to me on the phone and said no lag = ="
I said the phone will randomly sound lag, but within 5~6 songs must have one lag or above
Then he said, he will notice to HTC and I still need wait wait wait
Diamond said this cell phone is a multimedia cell phone, so If the music have a problem, and they can't fix
I guess we must keep going to post it, and gather all the post to HTC and let's all the world know
I really love the diamond, but can't accept this bug
Thanks
I had this on my Polaris and Nike, now I just got a Elf and haven't noticed it at all. Maybe a Qualcomm issue :S
We simply have to admit that HTC is unable to produce error-free phones.
I can assure that this bug is re-occurent on all Diamond devices - regardless which ROM you use.
The only difference is timing. Some get the drop-sound after average 1 inute- others have it only occasionaly.
i first thought it was a conversion error, or soft, but 4 mediaplayers I used result in the same bug.
And it doesn't look like the new build solved it indeed.
Check HTC E-club for a fix - (in 6-9 months or so) - or hope that one of our XDA goeroes can find a fix.
Suggest to make this thread a sticky as i is ineed one of the most famous known bugs of the Diamond. (or integrate it with other related threads)
Have same problem.
I have the same problem and it is annoying me like crazy. I noticed the problem gets much worse when using the audio booster - with it I get lags every couple of minutes, when I turn it off - I get them only every few songs or so. It's still not acceptable, tho. Maybe there's a way to tweak the sound buffer for WM in the registry? Increasing the buffer can probably help this...
I'm using SwiftBL 4.5 ROM, and this proplem has been reduced significantly!
Previously, these pauses occur randomly, and may happen twice at a time and for longer duration at a time.
Now with the SwiftBL4.5 ROM, I get it exactly every 5mins, and a very very slight disruption. It's definitely an improvement.
The fact that it happens exactly every 5mins, prolly means theres some processes causing this to happen in the background.... hmmm
I think that the problem is TOUCH FLOW 3D. When the time changes it happens I have seen it happen twice like that but it can also be coincidence. What I saw was. When the time changes from 01.09 to 01.10 it has to change to things. the 0 to the 1 and the 9 to the 0. And I think that is the problem. Then i kept music playing and was looking at the phone constantly then next time it happened was 01.29 to 01.30 this time it had to change the 2 to the 3 and the 9 to the 0. But the main thing is that he did not brake during the 01.19 to 01.20 change. I AM CONFUSED. IS THIS THE PROBLEM OR NOT. Can any of the devs look at this? or can anyone one try plying music with TF3D disabled?
Most of the time my music lags is when cell reception is going nuts.. like for instance if i'm on the train going through a tunnel, the cell reception will cut out and try to regain the reception.. i notice my music lag most when this happens.

my Tytn II is slowing down after 5 minutes

here's the story: my Tytn II was running fine for some months
one day I was travelling and need to use the GPS until there was just around 8% battery level
then everything started to get slow (GPS map couldn't even redraw)
ok, I though it was in some "slow-clock mode" to preserve battery
then I reseted it and, when I came synced it at home, ActiveSync said it couldn't sync (don't remember why) and it would have to send all the information again
but it was taking forever, so I stopped it and did it again later, when it said it was success
I then noticed my speed dial numbers had been lost, but that's not a big problem
the biggest problem here is that for the last 5 days my Tytn is slowing down very often (like 5 minutes after I reset it), even after I removed all startup programs!
What I'm noticing:
1) GPS maps doesn't redraw (I waited more than 2 minutes... it should take like 1 second)
2) Freecell cards are animating very slow after a completed level
3) touchscreen responsiveness is slow
4) I have TodayAgenda... after I change the date of a calendar item, it doesn't get displayed in the new day (just if I reboot)
5 and probably most important) mstli.exe is using 80 to 98% CPU
any hints?
Lem0nHead said:
here's the story: my Tytn II was running fine for some months
one day I was travelling and need to use the GPS until there was just around 8% battery level
then everything started to get slow (GPS map couldn't even redraw)
ok, I though it was in some "slow-clock mode" to preserve battery
then I reseted it and, when I came synced it at home, ActiveSync said it couldn't sync (don't remember why) and it would have to send all the information again
but it was taking forever, so I stopped it and did it again later, when it said it was success
I then noticed my speed dial numbers had been lost, but that's not a big problem
the biggest problem here is that for the last 5 days my Tytn is slowing down very often (like 5 minutes after I reset it), even after I removed all startup programs!
What I'm noticing:
1) GPS maps doesn't redraw (I waited more than 2 minutes... it should take like 1 second)
2) Freecell cards are animating very slow after a completed level
3) touchscreen responsiveness is slow
4) I have TodayAgenda... after I change the date of a calendar item, it doesn't get displayed in the new day (just if I reboot)
5 and probably most important) mstli.exe is using 80 to 98% CPU
any hints?
Click to expand...
Click to collapse
What rom are u using? Sometimes its good to make a hardreset.
Mikulec said:
What rom are u using? Sometimes its good to make a hardreset.
Click to expand...
Click to collapse
I'm using L26
Since I didn't change anything else, not installing/uninstalling programs and so on, I don't like the hardreset idea (there's a lot of work to set everything back again )
Lem0nHead said:
I'm using L26
Since I didn't change anything else, not installing/uninstalling programs and so on, I don't like the hardreset idea (there's a lot of work to set everything back again )
Click to expand...
Click to collapse
There's often alot more work in diagnosing exactly what the cause is. If you haven't installed anything else then a hard reset (not a reflash) isn't to much work and it gives you the opportunity to progressively reinstal and test any additional software you do use. When you find the app that when installed or configured/used causes the slowdown, then you've found the culprit. Major slowdowns don't just happen out of the blue without changes to the software unless it's due to hardware failure and a hard reset will quickly pick up that sort of issue.
By all means wait to see if others with the same setup have experienced the same issue and if so what they did to solve it but I suspect you'd have it fixed sooner, going down the hard reset route.
Flying Kiwi said:
There's often alot more work in diagnosing exactly what the cause is. If you haven't installed anything else then a hard reset (not a reflash) isn't to much work and it gives you the opportunity to progressively reinstal and test any additional software you do use. When you find the app that when installed or configured/used causes the slowdown, then you've found the culprit. Major slowdowns don't just happen out of the blue without changes to the software unless it's due to hardware failure and a hard reset will quickly pick up that sort of issue.
By all means wait to see if others with the same setup have experienced the same issue and if so what they did to solve it but I suspect you'd have it fixed sooner, going down the hard reset route.
Click to expand...
Click to collapse
I couldnt say it better. I flash and hardreset my phone very often, its a little bit painfull but u will get used to it.
Do not be afraid of the hardreset.
just letting you know I remembered in this same day I had the battery problem, I changed a setting on IP Dashboard (configuring it to keep max 500 KBs history)
I now removed IP Dashboard the problem stopped
will try some other program later, or the old config
thanks

Manilla 2D : a few freezes ...

Hello all,
I installed Manilla 2D on my Kaiser two weeks ago. I'm really happy with it, except that I experience a few freezes.
These freezes were happening often at the begining. I disabled the automatic update feature into the weather forecast widget. Then, the freezes quantity decreased a lot !
But they are still there. They appear randomly, whatever I do. They last about 5 seconds, and they appear about once every 10 minutes (but it does not happen when using IGO for hours, for exemple ...).
I'm using the original HTC 6.1 ROM with hard SPL 3.29.
I had no freezes with this ROM before installing Manilla 2D, so I'm sure my problem does not come from my ROM or hard SPL.
Does someone know where does my problem come from ?
Thanks a lot !
remeber everything about that is still a beta there wil be bugs in it.
OK, but does someone else experience these freezes ?
Because if I'm the only one, that means there must be something to do to avoid them.
I was getting freezes on one of the roms I tried (I can't remember which one) and I fixed it by changing my radio. It might be worth experimenting a bit with that.
I didn't change my ROM, I just installed Manilla 2D on my already in use ROM. Before installing Manilla, I had no freezes at all. So I don't think my problem comes from the radio. There must be something wrong with Manilla 2D somewhere (a parameter or something like that)...
Mine freezes all the time, but I have Sock ATT 6.1 ROM. Most of the freezes happen when scroll to the mail tab.
dancj said:
I was getting freezes on one of the roms I tried (I can't remember which one) and I fixed it by changing my radio. It might be worth experimenting a bit with that.
Click to expand...
Click to collapse
Well, I just found that my freezes only happen when I leave the flight mode ... So finally it may be related to the radio ... I will try to change it but I still do not understand why this problem did not exist before installing Manilla 2D !
Thanks for your answer anyway !
OK, so here are the first results of my tests :
my original radio version was 1.65.17.56.
I did load the radio version 1.71.09.01.
For now about 15 minutes, my Kaiser did not freeze at all !
So thanks a lot for your help !!! Especially to DancJ
EDIT : well, in fact I still have some freezes, but a lot less, and when they appear they only last around 1 second. So it's a lot better, but not perfect ... I still would be glad to know where do these freezes come from ...
EDIT 2 : after now 24 hours of use, no more freezes at all ... So it looks like the radio version upgrade was the solution.
bennyj71 said:
Mine freezes all the time, but I have Sock ATT 6.1 ROM. Most of the freezes happen when scroll to the mail tab.
Click to expand...
Click to collapse
I have that problem all the time. Did you ever figure it out.
(yes, I know this thread is old)

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