When I close a Word Mobile or RTF-file there is a delay in 20-30 seconds. If I have made any changes and save them insted, it´s the the same result, but then there is the extra time for saving as well.
This problem appeared a couple of weeks after I saved several Word-documents to RTF-format.
The resaon to save them in RTF-format is that it takes 1 second to open and save them instead of 30 seconds to do the same thing with Word-Mobile documents.
I did a hard reset and the problem dissapeared (for about a month) but now I´m back in the same situation.
There is a lot of work involved in doing a hard reset on my part (many, many settings), so does anyone else have a solution?
/Danne
does this happen if the RTF file is on the phone memory and not mini sd
Also, do you have a lot of documents on the device?
When you close a Word file, it brings you back to the file listing that shows all of the Word-openable files on your device. If you have a lot it can take a while to generate that list.
You can cut this down somewhat by filtering the files. Menu > Options > Display in List view:
I have around 60 files that are not default on Kaiser (90% of them are Word-files and 10% RTF-files). All of them are saved on Kaisers own memory and not any memory card.
I now copied one of the RTF-files to the memory card and tried to open and close it from there but the problem with the delay was still there (no soft reset in between).
When I close a Word-file I wind up wherever I had opened before (usually the File Explorer).
I never open Word or RTF-files from Word. I open them from the File Explorer from folders I have created. But the problem still persists even if I open them from Word and it´s list.
I don´t know if it makes any difference but I have set my PC to open RTF-files with Word, so I edit them with Word on my computer.
And as said, it works fine without delay for three weeks and then the delay starts. Frustrating.
And hard reset with all my settings takes 4-5 hours to fix.
/Danne
Solutions?
Isn´t it possible to reset only Word Mobile?
That´s the only program that causes problems.
Or can I copy some file/files or something after hard reset that concernes Word Mobiles default "settings", maybe some kind of template, and put them in a safe place. And then, when the problems set in, I can paste it over the by then problematic "files"?
I don´t want to to a hard reset every three weeks.
I was so glad when it worked with RTF-files because Word Mobile is so damn slow with regular Word-files that it´s ridiculous. Why is Hermes, Kaiser and Raphael equally slow with Word-files? One would expect improvements over the years.
Related
Having just received the phone, I must say that first impressions were great, well designed and seems well built. However, there are some rather disappointing observations:
First: Has anyone tried to record phone calls using one of the many different 3rd party software. It seems the only way to record the other person voice is to turn on the speaker, and this is really ridiculous.
Second: having loaded several word documents, upon opening the, it takes sometimes a minute or more to open, on my Treo, this is done in only a few seconds
Third: the system seems to slow down with repeated use, (a long secession).
Has anyone else found these problems? Also, is there any known work around for recording phone conversations?
I'll leave someone else to talk about the recording calls bit - not something I ever need to do.
On the word documents - I wonder how large these files are that you are opening? Mine are open in a second or two but then they are generally only a couple of pages long. Also the Kaiser uses the latest docx format of MS Word 2007 and I wonder if the older .doc format is being converted as it's opened. Docx is not backward compatible if you try to open Kaiser docx docs on PC using pre Word 2007 then they will not open. You have to save on PPC in RTF format if you are in this situation.
On the slowing down during a long session - I do not find this and I wonder if you have HTC X-button set to close applications or just to minimize them (ie that you are accumulating running applications?)
Mike
I find very big slow down opening large doc files and also scrolling them. On the Vario II (WM5) it was so much quicker.
Does anybody knows the reason why, or can resolve?
Word files
thank you for the reply
The Word files are from a Mac, running: latest-Office 2004. The documents are from 20 pages to 100 pages. They are saved as Word.doc files.
I also own a Treo 700P. The same mentioned files, using (Documents to go) will open in less than 15 seconds.
The same files open on the Kaiser: from 1 to 2.5 minutes.
Here is something interesting. I also own a HP (processor Intel PXA250, running (Pocket 3.0.1). This device will open the same douments very close to the Treo times.
Any suggestions?
I just had a friend send me a .docx to my PC running word2003, it prompted me to download a converter plugin. After installing the plugin, word now converts docx to doc's. I do wonder if the kaiser is doing the reverse as mentioned and converting from doc to docx and grinding on that?
RemE said:
I just had a friend send me a .docx to my PC running word2003, it prompted me to download a converter plugin. After installing the plugin, word now converts docx to doc's. I do wonder if the kaiser is doing the reverse as mentioned and converting from doc to docx and grinding on that?
Click to expand...
Click to collapse
Yes, it's interesting though and I wonder whether this issue may be the same one as with PIE scrolling. Perhaps related to the way it's caching data. For example and it may be the same in word - as you scroll it is fast until you go beyond the first couple of screens the really slows down. Using Touchflo (yes I'm getting the hang of it!) it is smoother but I'm a stylus man. Another possibility that occurs to me is that it may be the Touchflo app. that ironically slows down the stylus scrolling and indeed maybe the Word loading? Yet to find a registry way to stop Touchflo to test this theory.
So that's a few things to look into:
Stopping Touchflo
Doc to docx conversion
Increasing cache sizes
Identifying what has changed compared with TyTn (Hermes) as PIE and Word, appear (in contrast to almost every other application) to be slower than Hermes. (I'd 100% still rather have the Kaiser though for overall performance - still no unwanted soft resets and no hard resets required after 4 weeks!!)
Mike
convert from doc to docx
So, If I have a file created in Office 2004 (Mac) which defaults as (.doc), how can this be converted to a (docx)?
fredm said:
thank you for the reply
The Word files are from a Mac, running: latest-Office 2004. The documents are from 20 pages to 100 pages. They are saved as Word.doc files.
I also own a Treo 700P. The same mentioned files, using (Documents to go) will open in less than 15 seconds.
The same files open on the Kaiser: from 1 to 2.5 minutes.
Here is something interesting. I also own a HP (processor Intel PXA250, running (Pocket 3.0.1). This device will open the same douments very close to the Treo times.
Any suggestions?
Click to expand...
Click to collapse
Fred just thought but did you change the settings on your htc task manager to close programs vs minmizing them (did not see this addressed in your reply) keeping apps running will have a dramatic impact on word load times.
Word docs opening slow
Sorry for the delay with the reply. Yes, all the other apps were closed while running Word. I guess the question is, why can a Treo open these docs faster than the Kaiser?
I spoke to an HTC service center and they commented that my unit was not responding as it should. When I mentioned the screen refresh rate seemed to lag, they said; send it back, so I did. I am now waiting for the replacement.
I will let you know the results.
thank you
HKLM\Software\OEM\TFLOSettings
Change EnableScroll to 0 to disable touch flo
A reboot may be required.
fredm said:
So, If I have a file created in Office 2004 (Mac) which defaults as (.doc), how can this be converted to a (docx)?
Click to expand...
Click to collapse
Folks.. there is no need to use .docx format if you do not have Office 2007. Word mobile can save documents as .doc. Open Word Mobile and go to Menu -> Options... and select Word 97-2003 fom the "Default Template" drop down.
Now it will save your documents as standard .doc.
slow word docs
Well all is well. I just received my replacement phone, and all the docs open in seconds. By the way, with the first one, I did do several hard boots, and that did not help. thanks to all that helped.
problem persists
I still have the problem with the extreeeeeeemely slow scroling in ie and other documents
Its getting very annoying!
I encounter a problem when i wan to select different input method. It's so slow to show the menu after i tick the arrow, it's about 5-7 second before it shows up the menu. How to speed it up?
I really do not have an explanation for this but it was like you said 5 - 6 seconds slow my HTC Touch as well.
The other day I wanted to try out a program so I did a complete backup with SPB Backup. After trying out the program I did a hard reset and restored using SPB Backup. Since then the selection has speeded up and now it takes hardly 1 second for the selection list to appear after I have pressed the small triangle on the right side of the SIP icon.
Before I did the backup I also had Cootek's TouchPal installed on my system which was obviously restored as well.
The above is just an observation for which I do not have an explanation. Ideally the SPB Backup should have restored my system to an exact similar state that it was prior to the backup which means that the selection should have continued to remain slow.
Regards
You can try:
Export the registry - CSID and import it again,
using Resco registry
A Few things I recommend
The first would be install omapclock if you don't have something like it already. A setting between 240 - 264 puts most devices safely on crank....
Monitor that along with open running programs. If you have a lot opened but minimized, that will cause the processor to have to free up before it will cycle through the menu selections on the keyboard. You can use oxias memory program called "OxiasMemory". It is a cab file and you can google this site or that name and immediately get a hit. Two programs in the download. One is a kill all running programs which I use rarely, the other is a memory release that will actually dump the ROM cache for programs you have closed out, not just minimized. Remember, windows mobile keeps a small cache open that normally closes out after a long time(hours) of not using a program even if you completely killed the task or you would have to reboot to get it. This program handles it without the reboot.
Use "Sipchanger"(you can search this site or google it). It is a small program, I want to say about 15-20k, that will overide the SIP on your device and run your SIP. Once installed don't forget to reboot and then you can find it under your programs tab.
Anytime you get issues like these they are due to slow performance of the processor. Usually getting bogged down with other more important and more frequantly used apps. Freeing up that processor to do work by offloading the ROM seems to do the trick.
Happy using!!!!!!!!!
Curious George
My storage memory seems to steadily but significantly grow and grow. It is now at 98% full and I can't find any space. Normally after a hard reset and installing all of my data and apps this figure is in the 80% range. I do keep my temporary internet files cleaned out by removing everything from Windows\Profiles\guest\Temporary Internet Files which can generally free up a very large amount of space, say 10+ MB or so. The obvious additional pieces of information are:
-no new large files added
-quite a few SMSs - but not a thousand, maybe 50-200 total
-no new programs installed
-the mystery bloat seems to be in the Windows directory which is now 138MB (seems odd) as reported by Resco Explorer
I have used find large files feature and have thoroughly browsed my Windows directory and just can not find the large file(s) causing this. Could this be some kind of memory leak? This is the second time this has happened and the last time I resorted to a hard reset which drastically improved the problem (got rid of it and got me back down to the 80% level again which it seemed to stay at for quite some time). I really do not want to get in this mandatory endless hard reseting loop.
BTW: AT&T device and ROM, bloatware removed by reset during bloatware installation at start up. Any advice greatly appreciated.
you sure your removing the PIE cache by opening PIE and selecting to clear history and delete files by going to tools/options in PIE? thats the most common place you get internal memory getting eaten up. ive had 40mb go through PIe because i forgot to delete the files through the PIE settings
Thanks. Emptying that directory does the same thing. Just to be sure I did that anyway. No change. At 96% now. Ugh.
Give us a list of...
Device, is it a stock AT&T Tilt or one of the beta's we are hearing about?
Firmware, items shown on startup from soft reset!
Installed Apps/Cabs,
cause you could have something storing log files that you don't know about!
then we can have a reference of where to go!
OK here goes...
R 1.27.12.11 (std AT&T)
G 22.45.88.07H
D 1.57.00.00
Aps (in addition to std. ROM):
Opera
G Maps
Resco Expl+Today
TT6
iGuidance4
PC MAME
Calc98
Kaiser Notification (LED control)
TCPMP
World Card Mobile
Weather to Go (Tonaya)
MS Voice Com.
MS Live Search
Flash Video Bundle
Thanks again!
Look for a file named Today in the Windows directory. I noticed this on my Tilt ROM and it was steadily growing. It's safe to delete.
Also check your email, this can grow rapidly if you get attachments.
?Glitch
Does google maps save it's map cache to the storage card? I thought it didn't. If not, that would likely cause your memory to drop if you use google maps a lot.
Thanks so much guys.
@URPREY: The only file like that is Today_Order_23Jul07.cab and it is a whopping 3kB
@?Glitch: I only use SMS not MMS not e-mail, I think these guys are pretty darn small.
@snoogisnguy: I thought google maps downloaded everything it needed sort of in real time and cleaned stuff up in real time as well. Can you point me to a directory to examine for large files?
Bribe
OK hate to resort to a "bribe", but this problem is killing me. $25 to the person who can solve it. I'd be happy to simply make another donation to the forum as well.
Google maps keeps almost everything it downloads, if you use that a lot that would be my first guess.
check My device/application data/GoogleMaps and the file cashe-GLM.
Mine's about 2M and i rarely use it.
Try memmaid from Dinarsoft. It can evaluate your storage usage, including the google cache and tell you what is taking up the space. It's got a free 15 day trial.
http://www.dinarsoft.com/memmaid/
hard reset and start again... might be an issue that you may never find
on another note, why dont you sync up to windows and check the file/folder size of each one you have... theres not that many and so it should only take a few minutes
atleast that way you can narrow it down to what area of your phone is taking up so much memory... and then narrow it down to a file hopefully
just an idea
swamp2 said:
Thanks so much guys.
@URPREY: The only file like that is Today_Order_23Jul07.cab and it is a whopping 3kB
Click to expand...
Click to collapse
Which file explorer did you use to check? The file that was on mine was a hidden file and had no extension so I only saw it with Total Commander. It grew very quickly and I had to delete it several time. I believe it was a cache file for the today screen. I use an RSS today plugin and I think that's what caused it. I have no issues after changing to a cooked ROM.
dunneldeen said:
Try memmaid from Dinarsoft. It can evaluate your storage usage, including the google cache and tell you what is taking up the space. It's got a free 15 day trial.
http://www.dinarsoft.com/memmaid/
Click to expand...
Click to collapse
Thanks guys! All of the other suggestions, although great ideas, turned out to not be the culprit. The one above, with some more detective work was the winner. Memmaid located a folder called ~Recycled that was 15+ MB. It is a bug (or maybe even a "feature") in Resco Explorer that it does not show this directory ewven when you check show everything such as hidden, system, in ROM, etc. This directory held some files that were cached images from web browsing as well as other unidentifiable files. Memmaid also nicely deleted the entire directory. All was well until I got a bit too aggressive and used Memmaid to move all of the application caches to the memory card. This made my system very unstable, slow and almost unuseable. Luckily I could get back in Memmaid and undo those changes. Anyway a bit of a long struggle but finally this very annoying and crippling problem is solved. I really hope this thread helps out others with a similar problem.
As a follow up question does anyone know how to prevent such bloat in this directory in the first place? Seems like a very crippling feature of WM wihtout access to this directory.
dunneldeen: Was your suggestion enough of a solution that you want the "bribe" money? Thanks again either way!
You simply have to remove "recycle bin" feature from Resco Explorer settings, so your files will be deleted as soon as you do it and they will doesn't go to the recycle bin that in theory you have to empty manually, like your do with the one on your PC.
I have goodlink installed on my Kaiser and can't remove it since it is required by the company.
Well, the bad things are:
1. The goodlink main program "GoodApp.exe" can somehow start itself automatically. It really eat a lot of battery and can cause extra GPRS traffic.
I've remove the .lnk file from \Windows\Startup directory so that GoodApp can't start during system startup.
But, it will still run after several minutes and can't be correcly stopped.
Generally, there're two Good applications displayed in the TaskMgr: GoodApp.exe and GmdMoniterApp.exe, it's easy to kill the GmdMonitorApp.exe but when you want to kill GoodApp.exe, it will always prompt an error, though after that it seems the GoodApp.exe disappears in the TaskMgr. However it will start again after several minutes. CRAZY!
Anyone knows how to kill the GoodApp.exe so that I can run it on my will?
2. The Good software modifies the shortcut to the "Contact" menu (on the bottom-right corner of the screen). Normally when you hit the "Contact" menu it should display the contact list of your SIM card or so. But after installing Good, this menu points to the Good contact list. It's really annoying!
Where could I get the "Contact" menu back?
Thanks a lot!
I'm in the same boat, hate what Good Mail hijacks! Found a couple of ini's but since Good's support site is garbage, it didn't help much.
Have tried a whole mess of things, all to no avail....
If anyone else comes up with any suggestions, I'm all ears.
MBN
Just as a follow up, I've reflashed my phone umpteen times trying various "fixes" with no luck. Thought I'd found the registry entries (HKLM\Sofware\Microsoft\Shell\RAI) and tried tweaking those.... no help, DOH!
Tried to overwrite the various exe's with empty "fabricated" ones (renamed empty text docs and overwrote the Good mail ones), still nothing.
A couple of weeks ago I had a version of Good that at least left the contacts in my dialpad intact...latest version hijacked that one as well.
I have my IT dept contacting Good to see if they will offer any insight (not holding my breath). I fear I am left only with trying a third party PIM.... but the way things are going, Good will hijack that too!!!
If I hear or find anything, I'll update.
MBN
I have to say that GoodLink is the most dirty PDA software I've ever seen.
It uses a lot of dirty method to protect it from being disabled.
There are 3 main programs related with the protection(I can't remembet all the names):
1. GmdLockApp.exe: to protect your cellphone with a password. it will force you to set a password and you'll have to input the password every time the phone come back from standby mode (or so...).
2. GmdProtector.exe: to protect GoodLink components. With this program running, you'll never get a chance to modify any configuration of GoodLink (such as renaming a GoodLink program, or change a Reg key of it...).
3. GmdLaunchGuard.exe: this is the most dirty program, it hijacks almost all other application's shortcuts. Try to search "GmdLaunchGuard" in the Reg table you will find there's many results indicating the original windows configuration was changed by it.
For problem 1 & 2, I got a workaround so that you can at least modify some Reg key to do furthur test and can kill the GmdMonitorApp.exe & GoodApp.exe at last:
Steps:
1. Use GoodLink backup tool to backup it on to the storge card;
2. On the root of storage card there's a directory "GoodLink Backup", enter that dir and just delete the GmdLockApp.exe;
3. Also in that dir, rename the GmdProtector.exe to GmdProtectorBak.exe or something like that;
4. Soft reset you cellphone (by pressing both function keys then press reset) to let it return to the original state;
5. After restart, in the storage card root dir, there's a Restore GoodLink short cut, excute it will restore GoodLink to the memory;
6. Enter Windows\Startup dir, delete the short cut which points to GoodLink;
After above steps at least GoodLink will not start immediately after system startup, but it can start at anytime (I'm not sure).
However you can kill the GmdMonitorApp.exe and GoodApp.exe in the TaskMgr. You'd better stop GPRS before you kill GoodApp.exe, or it will prompt you an error.
For problem 3 (actually it relates with displaying the contacts), I still didn't find a good way to resolve it (simply rename the GmdLaunchGuard.exe will not work, and perhaps will make you can't load any program).
However you can see your SIM card contact by pressing "Send" key, it will bring out the contact list though it's very inconvenient and lossing some functionality such as smart searching...
You can rename the GoodApp.exe so it will never be started.
I could probably live with the constant presence of Good, I just hate that it hijacked my contacts....
It links contacts to only one of our company's address books, and it happens to be the employee addy book.... doesn't exactly help me much.
Oh, and have I mentioned that it's pushing Lotus Notes...another favorite of mine!
Resurrecting an old thread here... I hate how Good hijacks the Calendar and Contacts softkeys and I want to work on that issue again. Has anyone made progress with that?
As far as the GPRS activity and battery life, if you launch GoodMail and then goto the options menu you can set it to "Work Offline" which prevents it from auto-checking for new mail. You can then go to that same options menu whenever you want and select "Send/Receive" to manually pull your mail.
Been messing around with some of the more basic tweaks, and I have all of a sudden got a major issue. My File Explorer takes an extraordinary amount of time to load up the Windows directory. I mean, it sits there for a good 5 minutes before it loads up that directory. Once it is opened, I can navigate through my device and the other folders just fine, but the SECOND I try to get into the Windows directory it's just wait-city....
I did not tweak anything with File Explorer. Is there any way to fix this?
its my first PPC so maybe im missing something but... why would u ever really need to explore your Windows Folder that much on your phone? and ofcourse it takes a ton of time to load, it has tons of system files in there to enumerate
that is weird though, mine takes a while to load up, but certainly not 5 minutes
if you are installing programs into your Windows folder, and trying to access them through the File Explorer, then ur "doing it wrong" as they say on this here internets... most anytime i mess with my windows folder on my phone, im doing synced up with active sync on my PC
There are actualyl plenty of reasons to be in the Windows Directory. And many of them have to do with tweaking and other enhancements to the device.
Just backup your stuff and do a hard reset, perhaps it is worth making a note of which stuff you changed should this happen again?
EDIT: Yes there are PENTY of reasons to be navigating into the \Windows folder on a PPC so its not a "doing it wrong" situation...however it is always wise to research the tweaks and changes you are carrying out should you end up in the situation where you cant boot the device....hence losing your data.
On my ELFin, I think this used to happen whenever I messed about with TF2D themes, since they contain hundreds of files.
Mine will load from my PC or on the phone in about 30 seconds (slightly longer from the phone itself)
5 minutes seems rather excessive just for the window's directory
As stated above try the reset on it to see about clearing up some memory.
Also when active sync came up on the phone did you accidentally select a different type of connection than active sync? I did once and everything ran super slow unless I was browsing through it as a thumb drive.
On WM, windows throws EVERYTHING into that one directory, the more stuff you add, the more that directory gets filled. I know my tilt could take like a minute to load that one directory. At the moment the Fuze loads it in under 15 seconds.
I use it to launch cabs and find files. Its my first PPC w/e its called. I had that happen before though it lagged soo much i reset my fuze and it fixed it.
A lot of the time is how its sorted. Make sure its sorted by name, as this is how the files are normally indexed. If you select sort by Type, it has to sort it each and every time you try to browse to the Windows directory. Its nothing wrong with your Fuze, but rather Windows Mobile. We are so due for an update.
Hi Supertruck,
You could try using Total Commander instead of File Explorer, it's loads better by far.
Also, you can setup directory hotlists so if you need to take a look at \Windows\Rings or \Windows\StartUp for example you can navigate straight there and miss out the wait while the device enumerates the \Windows dir.
Cheers,
D.
m. carroll....that was it!!! I had it sorted by file type because I was doing the PTT changes and was copying .lnk files around and wanted them all together. It opens right up now that I have it sorted by Name.
Strange how something so small can make such a huge differece.
Thanks so much!!!