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I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
Click to expand...
Click to collapse
Open the back side of the phone. And see if you're battery has changed colors or somethin on the back of the phone.
These things uses colors to tell if somethin got wet. Usualy I believe the sticker get's red when it has touched watter. Then the warrenty will not count anymore,
DriveBuyB said:
any advice?
Click to expand...
Click to collapse
Put on towel on radiator and pray to whatever god you believe in!
If that fails and you don't have insurance then it's not looking good...
do you think SE will atleast repair it outside the warranty?
can i get this fixed somehow? or am i stuck with a 800 dollar brick?
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
DriveBuyB said:
I bought my Xperia X1 in Hong Kong about 2 weeks ago. It has gotten wet...
I tried to turn it on (foolishly) without letting it dry and the screen turned on but then quickly went blurry. Then when i tried to turn it on later the LED flash lite up but nothing else.
now when I put in the battery the keyboard lights up.
does anybody know i sony ericssons warranty will cover this? or if this can even be repaired? any estimates on how much it will cost?
any advice? I am going to let it dry for 2 or 3 days and try to turn it on again.
Click to expand...
Click to collapse
Just replace the battery, then make a story.
yodafone said:
I obviously can't guarantee this will work, but it's worth a try. This has worked for me in the past for several waterlogged phones, including phones dropped in swimming pools.
Don't attempt to power on the phone anymore. Get hold of a hair dryer. Remove the back cover (of the X1, not the hair dryer.) Remove the battery and set it aside (DON'T heat it!) and the stylus, and slide the phone open.
Place the phone face down with the open back facing the hair dryer's air stream, but at least a few inches away. Set it on lowest speed heat, prop both the phone and hairdryer up to make sure they don't move, and leave the X1 for an hour or two, checking how hot it gets every 10 minutes. Don't let it get too hot to hold comfortably.
After an hour or so, let it cool in a dry place for an hour or so, then repeat the hair-drying again.
Don't try to power it on until at least 1 or 2 cycles have been completed. If it doesn't work, you might have to do this over the space of a day or so.
Good luck.
Click to expand...
Click to collapse
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Try taking the battery panel off and battery out and leaving the phone in your airing cupboard or next to your hot water tank for a couple of days. That worked for me when my wife accidentally washed her Ipod Nano in the washing machine
It will dry by times going
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
jonteponte said:
ive done a few waterrepairs an have gotten all but one back to life(without any water stains let at all)
first remove battery as soon as possible and dont put it back until the end.
then dismantle the device
then put all parts (except battery) on a towel and then into the owen at 60 C for about 2 hours, (sometimes i had to do it twice)
then let everything cool off and then just put it all togheter
last but not least - start your phone again =)
if the battery has a waternotifier(red dot) then you really should get a new
battery but my old tytn still runs as it should even tho the red dot is present.
Click to expand...
Click to collapse
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
DriveBuyB said:
it worked!!!
but I still have water marks trapped under the screen. they are somewhat obvious when the screen is a bright green background or white.
how do I remove the water marks?
my warranty is already void presumably. can i open the case and just whip it off? is there another way to remove the moisture?
Click to expand...
Click to collapse
Glad to have been of help then
Those "water marks" are probably due to water trapped between the touchscreen layer and the actual LCD panel itself. Don't disassemble the X1. Getting to the display portion isn't easy and you run the risk of losing a part or screwing the thing up. And don't worry about the water indicator labels - you're not likely to find matching ones anyway without going to a service center.
You can try leaving it for about an hour or so on the low hairdryer setting, with the touch screen directly facing the warm air stream.
Again, be careful with the heat and make sure the screen doesn't get too warm to comfortably press the back of your hand on it. The LCD doesn't like this much, but it's a necessary evil...
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
well....the water marks are, from what i can tell, completel gone. i dont see them anymoe over a bright green or white screen
wow... sony ericsson makes some sturdy phones eh??
i replaced the battery and i am also requesting to have the screen replaced also as soon as my local SE store gets a replacement screen they will swap it for me. they said it will only cost 60USD.
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
kunz said:
Does anyone know if the X1 has more than 1 water indicator sticker?
The one on the oustside under the battery is the most obvious one.. but just wondering if there are any on the actual PCB inside as well.
Thanks!
Click to expand...
Click to collapse
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
kanthai said:
I can spot only 2 on the outside. My dots turn pink (not red) and I replace them with glossy white sticker. These can fools repair center twice!
They repaired my X1 without any doubt/complain twice! (SIM not detected/Loud Speaker won't work Respectively)
Even now they still honor my warranty!
You can try these if you dry your X1 well enough (the exterior is in good condition ie. no water mark/stain)
Click to expand...
Click to collapse
lol i have been trying to think to work that way where can you find those grossy sticker? I let my x1 get wet ont he table last 2 weeks, both the watermark is gone , ut luckly phone is perfectly function , after using an airdryer for half an hour and leave it in airy for 2 days,
just fyi for everyone here: if you have a phone (any phone) that gets wet or submerged be sure and leave it off until it COMPLETELY dries out. If you leave it on when there is still water in it some of the connectors may corrode. The reasoning for this is that I do believe that some metals corrode faster/only when water is on them and an electric current is passed through them.
I got my phone wet a few days earlier - dropped it into the bath tub
Aired it out for a few days, keys still won't work, and sent it for repairs - good thing is, the SE guys still honored my warranty (despite the red label) and changed my screen FREE OF CHARGE.
3 cheers for the great service at HK SE service centre!
DriveBuyB said:
60 C?? wont that fry the phone?
does that get rid of the watermarks under the screen cover?
Click to expand...
Click to collapse
60 C may melt some plastic components of the phone circuit..
Eh, bad week. First comes the small crack in my Kaiser's screen, getting out of a car, then somehow the bottom of my cup from BK giving out in my car, pouring water into the area where I leave my phone.
I know you folks have read a fair share of water damage problems, I have searched around for the last hour or two reading threads, but to my avail, haven't came across anyone with the same problem as I.
Basically, as the phone stands at the moment, it's basically completely stock. Haven't flashed anything, added a few programs, etc. Haven't upgraded the battery; everything is how it would be buying a brand new phone, essentially. As for my problem, yes, the water sensitive sticker is pink. The phone was probably sitting in about a half inch of water for 10 minutes; only the bottom half (everything below the LCD) got wet. Then, it probably sat in my pocket for a good 10 minutes before I noticed my leg was getting drenched. I took it out of my pocket, only to see my screen going berserk, thinking that it had to do with my small crack in my screen from the day before. (The crack only runs about 1/8th of an inch in the bottom left corner. The touch screen and LCD were working absolutely fine the entire day with it there.) I noticed the bottom of the phone was wet, took the battery out, etc., and promptly took the SD card and my SIM out as well. I dried everything off, as there wasn't really much water anywhere, just streaks of water here and there, let the phone sit in front of the heat in the car for a good half hour or so, and decided to test it out to see if it works.
Normally, I'd be afraid to put the battery in so quick, but everything seemed pretty dry. On my first attempt, it booted up absolutely fine, with the exception of lasting long. After the AT&T screen and the norm, I got to my home screen where the screen ended up breaking up into pixels and slowly fading black, then to white. I decided to take the battery out and let it dry again.
I got home earlier tonight, took out the hair dryer, dried it on very low heat for 30 minutes, just to be sure, and tried again. This time, everything boots up, with the exception of the graphics. It goes to a very-bright white screen, where the AT&T logo would normally be, then dims a bit, where the green windows mobile load would be, then stays that way. After I know it's fully booted, everything works, but the screen is still white. Keyboard lights up, I can receive and make calls, speaker works. Hell, I know the camera works as well because the back-light goes the brightest when I hit the camera button, and take a picture I can hear the shutter sound.. despite no graphics.
My question is, do you guys think it has to do with the crack in the screen at all, or the water damage? If I had to take a guess, it would be the water. If I touch the crack, or any part of the screen, I don't get the normal black/white discoloring someone would normally get. Yet, why would everything be functional except the screen? Since I bought the phone off of Ebay, I have absolutely no coverage with AT&T, and never planned to anyway, my only resort would be to either mess with the phone itself, or find a repair service.. and of course buying another tilt, which, could kind of burn a hole in my pocket with the holidays and all. I'm tempted to go buy a set of T torx, but of course it'd be my first time taking apart this device and if it is repairable, I'm not trying to be the sole "act" of bricking it.
Anyone have any thoughts or comments? Anything would be appreciated.
Thanks, Scott.
Edit: Gah, just got another RLOD. I've gotten past this once already.. it ended up being my manufacturer's charger. When I toggled with it for awhile, nothing seemed to fix it. I got pissed one night, and jammed the old charger into the USB slot, and viola, amber light. I changed chargers right away, and it's been working fine since. I just tried messing with it again, but nothing happened. I guess I'm going to take apart the device, leave everything standing for a few days, and see what happens, unless of course, someone provides a decent solution to this.
Edit2: Lol, Amber light again. I hate this ****. I'm really looking into the Fuze, but once again, I'd like to get this up and running.
The first thing to do if you get water damage is pull the battery and do not put it back in until you're well beyond sure it's dry and clean. If the liquid was salt water, soda, etc, it would have to be cleaned, then dried.
Otherwise, probably garbage. Especially considering it ran for a while when wet, and you then tried to power it back up after wiping it off.
khaytsus said:
The first thing to do if you get water damage is pull the battery and do not put it back in until you're well beyond sure it's dry and clean. If the liquid was salt water, soda, etc, it would have to be cleaned, then dried.
Otherwise, probably garbage. Especially considering it ran for a while when wet, and you then tried to power it back up after wiping it off.
Click to expand...
Click to collapse
unfortunately this is quite true... I've been working with electronics (specifically printed circuit boards & surface mount technology) for nearly 2 decades and have seen a number of items with water damage come out fine if it was powered down, cleaned and dried properly.
Disassembly of the tilt and hermes is very easy, especially with Mike's guide. But you have a digital problem. You could take it appart and try to clean the surfaces of the circuit boards with a q-tip and some Isopropyl alcohol, possibly a short amoungst one of the IC's. I think at this point, you've got nothing left to loose. Good luck none the less, let us know what happens. PM me if you think I can help!
Thanks guys, I'll see what I can do.
Hi
I was wondering if the OP managed to get this sorted ? I have the same problem, due to phone somehow being exposed to water. the OS loads fine, but screen stays white.
Is there any solution ?
Thanks
Recently, I noticed the is a strange circle in the middle of the screen. When the screen backlight is off, it appears as a black circle. When the screen backlight is on, it appears as red/yellow/black ring. Somtimes it went away by itself, and other time I have to "wipe" it away with finger force.
Anyone know what is wrong?
2 questions
1) Have you tried removing the screen protection just to see whether its on the screen protection or on the main lcd screen
2) did you ever exposed lcd it to high electromagnetic waves??
1. I didn't remove the screen protector as I believe it's beneath the LCD film.
2. I don't think it has been exposed to any electromagnetic waves, as it appears after I pulled it out from my pocket.
I've had it too but it's gone now
I had the exact same problem a few weeks ago. The place I stayed was not well ventilated and I THINK it caused some water condensation to occur between the digitizer and lcd screen. I slept in an air-conditioned room the next day and it was gone!
My deduction is that you need a cool or cold environment for the stain to evaporate.
The same problem arises again, and this time it has been a couple days but it still did not go away.
It looks almost like a burn mark.
You may have a defective digitizer.
Found another thread talking about this:
http://forum.xda-developers.com/showthread.php?t=439410
This is the so-called 'Newton ring' in optics/Physics. It means that in that area, the thickness of LCD is slightly thicker/thinner than rest of the area. This is normally due to stress at that point. It is annoying but if there are no repeated color rings, like red/yellow/blue/red/yellow/blue, it should be fine. If you have alot of repeated color rings, the LCD may approach its life end.
frank.lui said:
This is the so-called 'Newton ring' in optics/Physics. It means that in that area, the thickness of LCD is slightly thicker/thinner than rest of the area. This is normally due to stress at that point. It is annoying but if there are no repeated color rings, like red/yellow/blue/red/yellow/blue, it should be fine. If you have alot of repeated color rings, the LCD may approach its life end.
Click to expand...
Click to collapse
Thanks for the info. When you said it should be fine, do you mean it will disappear, or it just won't affect usability?
It may disappear if the stress is released, e.g., you push the area a bit or you put it into different temperature environment. But I doubt it will disappear for ever. It was not there in the first place then it came. This means some sort of stress/pressure built up there. It should not affect your daily use a lot. It is just a visual effect. But if it gets worse, the colour rings will become very dense and sharp. It will affect you visual. I had a phone pinged on LCD sometime ago. It had similar rings like yours. But it was so dense I could not see any thing behind it. I had to change it for £35.
Also I looked at another previous comment about the humidity. It could give you the same effect. Maybe you can bake your phone a bit?
I've seen some threads about this on other tabs, like the Galaxy Tab 10.1, but not on the Asus tablets yet. On my TF701T, I noticed over the past month that when I take it out of the case I have for it (a neoprene case with a zipper), it has a spot in the middle about the size of two quarters that looks like moisture under the glass.
Within a few seconds of turning it on (and sometimes not even turning it on), it disappears by quickly getting smaller and smaller into the center.
All of this, not a big deal.
However, last night I saw something even more odd....the spot disappeared with the exception of a ring of moisture (instead of a full circle) that stayed and wouldn't go away (again, slightly larger than a quarter). Touching parts of the screen would jiggle the ring. It seems like something was happening in the LCD display.
In the past when it went away, I assumed the screen was warming up and causing it to go away. However since it didn't this time, I thought something was damaged.
I saw a bizarre thread somewhere that suggested to put it in the fridge or freezer for a short time and the cooling would make it go away....if I remember correctly, it may have implied that the LCD and digitizer where touching or stuck together. I figured, what the heck, I stuck it in the freezer for a few minutes. When I got it out, it was nice an cold, and the spot was gone.
Has anyone seen this? Anyone know anything about what this would occur and why the cold would fix it?
Thanks,
chris
I had exactly the same issue you described. The moisture spot would always go away eventually. However, one day, while in use, the screen suddenly died. The tablet was still working fine (confirmed with an hdmi cable). I was unlocked, so the tablet became useless. I have no idea if the moisture and screen failures were related or not, but if you are not unlocked, I'd probably try to get it repaired.
I suspect that what you and I have is a gap between the LCD and the digitizer. We have (3) tf701t's in our house now and no moisture spots yet on any of them.
Hope this helps.
derekk1 said:
I had exactly the same issue you described. The moisture spot would always go away eventually. However, one day, while in use, the screen suddenly died. The tablet was still working fine (confirmed with an hdmi cable). I was unlocked, so the tablet became useless. I have no idea if the moisture and screen failures were related or not, but if you are not unlocked, I'd probably try to get it repaired.
I suspect that what you and I have is a gap between the LCD and the digitizer. We have (3) tf701t's in our house now and no moisture spots yet on any of them.
Hope this helps.
Click to expand...
Click to collapse
Thanks, good to know. I am unfortunately already rooted and running sbdags rom. It is interesting that it only happens when I have had it in the case for a little while. Hadn't happened again for about a week, but started happened again last night. Fortunately, it went away on its own again very quickly. Oh well, it is what it is.
blickley said:
I've seen some threads about this on other tabs, like the Galaxy Tab 10.1, but not on the Asus tablets yet. On my TF701T, I noticed over the past month that when I take it out of the case I have for it (a neoprene case with a zipper), it has a spot in the middle about the size of two quarters that looks like moisture under the glass.
Within a few seconds of turning it on (and sometimes not even turning it on), it disappears by quickly getting smaller and smaller into the center.
All of this, not a big deal.
However, last night I saw something even more odd....the spot disappeared with the exception of a ring of moisture (instead of a full circle) that stayed and wouldn't go away (again, slightly larger than a quarter). Touching parts of the screen would jiggle the ring. It seems like something was happening in the LCD display.
In the past when it went away, I assumed the screen was warming up and causing it to go away. However since it didn't this time, I thought something was damaged.
I saw a bizarre thread somewhere that suggested to put it in the fridge or freezer for a short time and the cooling would make it go away....if I remember correctly, it may have implied that the LCD and digitizer where touching or stuck together. I figured, what the heck, I stuck it in the freezer for a few minutes. When I got it out, it was nice an cold, and the spot was gone.
Has anyone seen this? Anyone know anything about what this would occur and why the cold would fix it?
Thanks,
chris
Click to expand...
Click to collapse
I have also noticed the same spot after pulling my tablet out of the neoprene case. I have been getting itchy to root but now I will hold off. Maybe I should try the freezer fix?
Thanks for post!
ASUS Tf701 moisture ring center of glass
I had this happen in the past, but it always went away when I turned the tablet on. I always store it in a leather case, the screen never touches anything. It recently came back and will not go away. I've been reading threads about putting it in the freezer for a short time....my question is, how long have people left it in there, 2 minutes, 5 minutes? The spot is driving me crazy since it now won't go away.
Thanks for your assistance!
Roni
I have the same problem with my TF701T. But I noticed it isn't moisture between the screen but digitizer and the LCD screen touching eachother? If you bend the tablet really slightly towards you, you'll see the "moisture" go away. Don't have to apply too much force. Might be just design flaw IMO.
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and the phone was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it's got turned off(enough charge was there), I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
It's very likely that there is "only" some corrosion by the display connector because of the water. This probably causes the short circuit. If you can see some corrosion inside the phone (especially under the display connector) on the board, clean it carefully with a soft toothbrush and Isoprpyl alcohol (from the pharmacy).
Worked for me on my old Xperia.
Good luck!
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
Click to expand...
Click to collapse
Open up the phone and clean it out.. Might be some corrosion indeed. Watch JerryRigEverything, he explains it very well. I wonder, how much water came inside?
imtmh said:
My OP3 was kept in a bag (water resistant), during a heavy rain, I thought the phone is safe in that bag. But some water got leaked into the bag and it was kept in the bag for almost 1hour.
When I checked the phone after reaching home, it was off, I tried to turn it on, it did light up for a while and then turned off. I used a hair dryer to dry it and kept it in rice for 2 days. After that, it turned on normally, I tried to charge it. I got a call after few minutes of charging, spoke for a minute, but after the call the screen didn't light up. My phone is working fine except the screen. touch is working fine, I can unlock using the touch screen (It has a pattern lock), I can use google assistant to make calls, play music. But just that screen is not lighting up.
I am not sure what to do now, I think the issue is because of some short circuit. I don't think it's a right question to ask, can it be fixed without the whole screen replacement? (I think screen costs too much for my budget), also please share me if you have any links for buying the screen.
Thanks, everyone, have a nice day.
Click to expand...
Click to collapse
Yes mate, this is your only option, to open up the phone and check for rust. Be sure to dissconect the battery, and use coke in case you find any corrosion or rust. Googd luck