Database Develop

T-mobile NL: problems with dialing after unlocking & upg

Hello everybody
Yesterday I tried to use "lokiwiz - HTC Wizard Unlocker v0.2b" for my new T-mobile MDA Vario because otherwise I was not able to upgrade the ROM from 1.6.2.2 to the latest one. But.. in the end I got a problem. To be honest this problem was appearing periodically before unlocking/upgrading but now it presents permanently. I simply can not dial any phone number. The systems responds as: "SIM card is not installed or invalid" (something like that from translation from Dutch into English, originally: "SIM-kaart ontbreekt of ongeldig").
I already tried to use this SIM in my previous phone (SE T630) and it still works perfectly. I can dial numbers, I can SMS, whatever. But in my new T-mobile MDA Vario this SIM card just does not admit dialing the phone numbers.
Does anybody have any thoughts, what it might be?
Thank you very much in advance!!!
P.S. Honestly, in case of warranty during unlocking process I kept my SIM card out off the MDA.

Just for info...
When I bought MDA the version of ROM was 1.6.2.2 NLD
After upgrading I got ROM 2.21.2.5 NLD and ExtROM 2.21.2.108
As I see now it connected to T-mobile network but still can't dial any number, reporting of the possible problems with SIM card. In the same time this SIM card is working with no any problems in my T630.

This is a very strange problem indeed. When you turn your device on or soft reset, does the device ask for a PIN code for the phone? If it asks for a PIN code and it accepts that code and starts searching for a signal, that means that the device can read the SIM card. It is very strange that when you have a signal, the device cannot make call. Either it should not be able to compare your PIN code to the one on your SIM and give an error message, or if it accepts your PIN code, you should be able to make calls. Perhaps there is a hardware problem with your SIM slot that makes the device unable to read the info on your card? Since it works in your other phone, the SIM does not seem to be the problem. You can try flashing another ROM on it to test if the device works with that ROM. If that does not work as well, flash back to an original T-Mobile NL ROM and call T-Mobile for your warranty.

When it is loaded it shows up the Telefoon screen with the following message: "Ongeldige of ontbrekende SIM-kaart. U kunt nog wel alarmnummers bellen, als uw seviceprovider dit ondersteunt." If I type numbers it show stars, like I would enter the password. Why stars? I already tried to input my unlocking code but it didn't help, as looks like it expects something else that this. I may just press Annuleren and continue working with other available functions of MDA but still may not use the phone.
Could you please share the info how to downgrade back to 1.6 ROM?
Thank you very much for your response!

Ok, this indicates that your device cannot read your SIM card. The screen you get on start-up is the screen where you normally enter your PIN code, if the device can read your SIM Card. That is why you see only stars when you enter a number there. Seems to me that your device cannot read your SIM Card and therefore cannot compare the PIN you enter to the one on your SIM card. You should not be able to get a signal from T-Mobile, since your phone cannot read the SIM and cannot register with the network. This can be caused by three problems: either your SIM card slot is broken, or your ROM is faulty (try flashing it to another ROm first, for instance a Qtek ROM from the ftp server, there are many ROMs available there) or the SIM card is defective ( seems not to be the case here, since it still works in your other phone).
I recommend that you first try another ROM on your phone, e.g. a Qtek ROM. If the problem goes away then, just keep the Qtek ROM or try flashing the T-Mobile ROM again. If that does not help, flash the latest T-Mobile ROM (from their website) to your device and claim your warranty for a broken sim slot.
As far as I know it is not possible to downgrade to the 1.6 ROM, it is a non-AKU ROM and cannot override an AKU ROM. Perhaps someone can correct me, since I am not a 100% sure of this. You do not need the 1.6 ROM at all, if the Qtek ROM does not work, just flash the latest T-Mobile ROM to your device and claim warranty. Since you then have an official T-Mobile ROM on your device, warranty should not be a problem.

Would be that a problem to flash latest T-mobile upgrade back from Qtek? I need to know it just in case I would not be able to do that. Cause otherwise, sorry, but im ****ed up in front of warranty office..

It should not be a problem to flash the T-Mobile ROM over a Qtek ROM. You can first try a hard-reset to see if that solves your problem. You can also call T-Mobile Klantenservice and tell them your problem. Tell them you want to use a Qtek ROm to figure out the problem and ask them permission to do so. They are known to give permission for such actions if that can save them from repairing your device. Be sure they make a note in your file stating that they give you permission, that makes your case stronger if there is a problem with your warranty later on. Good luck!

Do you think it's illegal installing even T-mobile NL ROM updates by myself, i.e. not asking T-mobile to do so?
Like I said the previous version of my ROM was 1.6.2.2. Then I actually tried to flash the latest UK version (2.21.2.5). The network signal was actually appearing from time-to-time but then it just died. Then I tried to install the latest NL version (2.21.2.5NLD) to check whether the signal would appear. But it didn't help.

Installing official T-Mobile updates is not illegal. T-Mobile NL made the upgrade available on their site. These updates are meant to be carried out by the users themselves, therefore the file and instructions are placed on their site. For other brands ( Nokia, SE) these updates cannot be done by the users themselves, but Windows Mobile updates are meant to be done by you, thereby saving T-Mobile the costs of performing the upgrades for you. So if an official T-Mobile ROM is on your device, they can never deny you your warranty. You can try to replace the radio Rom only (there is a thread on this) to see if that helps, but I recommend flashing an official T-Mobile NL ROM on your device and claim your warranty. Since you have tried different ROMs, the problem obviously resides in the hardware. If a hard-reset does not help, use the lokiwiz application to sim and cid lock your device again and T-Mobile will not be able to see that you had unlocked it. Just mention that you tried a hard reset and that you tried upgrading to the latest official T-Mobile ROM and they will have to honour your warranty.

Re: T-mobile NL: problems with dialing after unlocking &
First of all to my knowledge T-Mobile MDA Vario in NL is SIMlocked and CID locked . If you want to know the difference I advise you to search in the xda-forum or google it.
Here are a few comments from my experience of upgrading and unlocking my MDA Vario.
( BTW I have T-Mobile MDA Vario initially with 1.6 ROM and SIM& CID lock -first upgraded to 2.21.2.5 then unlocked with lokiwizard3a !! )
cagliostro said:
Hello everybody
Yesterday I tried to use "lokiwiz - HTC Wizard Unlocker v0.2b" for my new T-mobile MDA Vario because otherwise I was not able to upgrade the ROM from 1.6.2.2 to the latest one. .
Click to expand...
Click to collapse
I disagree with this, upgrading should not require you to unlock your device unless you upgrade to a None-T-Mobile ROM. If this was your main target ( only the Tmobile upgrade ) you shoudn;t have messed with the unlock stuff
cagliostro said:
But.. in the end I got a problem. To be honest this problem was appearing periodically before unlocking/upgrading but now it presents permanently. I simply can not dial any phone number. The systems responds as: "SIM card is not installed or invalid" (something like that from translation from Dutch into English, originally: "SIM-kaart ontbreekt of ongeldig").
Click to expand...
Click to collapse
I am a bit puzzled you state that the device was not behaving well before you started tweaking. Why did you not go to the Tmobile shop? OK you like the challenge ? Anyway it does look like a Hardware issue to start with.
cagliostro said:
I already tried to use this SIM in my previous phone (SE T630) and it still works perfectly. I can dial numbers, I can SMS, whatever. But in my new T-mobile MDA Vario this SIM card just does not admit dialing the phone numbers.
Does anybody have any thoughts, what it might be?
Thank you very much in advance!!!
P.S. Honestly, in case of warranty during unlocking process I kept my SIM card out off the MDA.
Click to expand...
Click to collapse
OK what have you tried else?
The suggestion of trying a QTEK ROM shold be blocked by your CID lock. I you remove the CID lock ( which is possible but not legal ) your warranty is at risk. Tmobile may claim you messed up your device ...
Therefor What I did is only take the SIM lock out. Lokiwizard 2(a/b) did not work for my upgraded MDA so I looked around a bit and found that there is a newer version 3a. That one worked for me on the Tmobile 2.21.2.5 ROM. I did not use or try the QTEK rom since the Tmobile rom allows my warranty to be safe and is newer ( and stable afaik) then the QTEK rom .
I also have found there are updater that do not check your version number of NBF file because you officially can not downgrade the 2.21.2.5 so there is a way back should you need to. Though I personally did not verify this . I mailed with a person here at XDA forum who did it with success.
I would propose to play dummy when approaching Tmobile and not ask to go to QTEK rom and tryin to be the smartass.
Try to downgrade and go for warranty - thats what I would do..

Can't use my SIM card! Operator not supported problem!

Hi, I've updated my Trinity with this ROM.
All works fine, except that it doesn't work with my SIM card.
When I insert the SIM card, I got a message and the Network Wizard:"Your current operator (23433) is not supported. You should obtain an update from your device vendor.
Would you like to select another network provider?
Basically I can't connect to the network and the network wizard gave me only asian and australian operator I can choose from, but I'm on Orange and in UK!!
Please let me know what's wrong!
Cheers

You sure it doesn't work when you wait a while? It should work telephony-wise, but the data settings you have to change manually...

just doesn't accept Orange SIM cards..
Can't understand why...maybe has a lock when you insert an Orange SIM?

Orange simcards
Hi gioazz,
I bought an m700 from you on ebay ( dezlatics )and have found it to work great, but I am eager to use the GPS option with it.
But just a quick note on your issue....
I have now installed an Orange 3g Pay as you go simcard with no problems.
However, I did originally buy a simcard and have problems connecting to the internet. I rang Orange customer services and they told me that the simcard was only a 2G simcard and that it was not compatible with the m700. So I then bought a 3G simcard and everything is sorted.
So perhaps you are trying to use a 2G card and not a 3G card??
Could you possibly send me any info on the GPS rom update that you have installed and tell me how to check if my m700 is locked or unlocked.
Cheers mate!

My Sim Card is 3G but it doesn't work with any Orange SIM...I think that this is simply a faulty phone.
As for the GPS ROM, just download the ROM from the FTP it works great, and if your already works with an Orange SIM I think it will still working.
I've tried to revert to an old ROM and the nproblem is still there so I think is just the phone.
It does works with any other phone SIM so far,so I think is simply an Orange lock on this device...

'FTP' - What is this?
Thanks for your reply gioazz,
But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.
My apologies if this is such a stupid question!

mikehockenballs said:
But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.
My apologies if this is such a stupid question!
Click to expand...
Click to collapse
First of all - great username!
Second of all, ftp (file transfer protocol) is where you are going to find the stockpile of roms and other files the esteemed members of this forum have compiled from around the world. Here's a link to the trinity rom page:
http://wiki.xda-developers.com/index.php?pagename=Trinity_Upgrades
Good luck with the update...I see in another post of yours you already CID unlocked your phone.

How Do I Know If My Device Is Unlocked?
Thanks for your reply PSARGENT,
Yes I unlocked my Trinity with the IMEI unlocking service, it cost me £20.00 but I think it will be worth it in the long run.
But how can I test that my device is unlocked and will stay unlocked even after I upgrade using the GPS ROM update?
Is there a quick to tell, or do I have to try and install software that is not digitally signed to find out, Also, I do not have any other carriers simcards to try in my Trinity either.
Cheers!
Still no sign of the Official GPS ROM Update from HTC!!!
Sorry for the double posting!!
I did not read your reply to my post in the other Trinity section of the site, my apologies psargent!

Solution
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.
Nadavi

assasins said:
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.
Nadavi
Click to expand...
Click to collapse
After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software

anonimo said:
After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software
Click to expand...
Click to collapse
Thats right
worked for me .
Nadavi

Signal Problem - O2 Germany

Hello Everyone,
I know that is a very noob question, but I don't know anymore what to do.
I recently move to Germany and I bring my wizard (bought in Brazil) with me.
My device is CID and SIM unlocked and its running WM 6.1
The problem is, I never get signal!!
I already try all the available radios (2.19, 2.25, 2.69, 2.71 and etc..) and nothing happen!
someone knows if there anything to do for work?
I appreciate all the help.
Thanks in advanced.

no one? no ideias =/

None of the radios you list are from any of the O2 ROMs in the wiki.
Have you tried an O2 Radio?

-MyHTC- said:
None of the radios you list are from any of the O2 ROMs in the wiki.
Have you tried an O2 Radio?
Click to expand...
Click to collapse
i was not able to find it,
could you please send me a link, or tell me where i can find?
hope that work.

This Radio is from the O2 Xda Minis
And here is link to the ROM

danken schön!
i will try and report!

That is very strange!
i flash the radio and nothing happen.
I start to think that my device is SIM unlock again.
But the most strange is:
-I put a diferent SIM and my phone start normaly look for signal but couldn't find it.
-The Invalid SIM screen for type code don't show anymore
-When i read my device on Wizard service tool its show SIM LOCKED.
-But in Brazil i test other operator SIM a long time ago and works.
Any ideia?????

damed! i cannot find a solution...
anyone? any ideia?

I had the same Problem, I live in Germany and have the XDA mini S too, but it's a Vodafone SIM-Card inside. When I installed WM6 the Phone always got a bad connection to the network, and it took much longer even to connect than with the original GERMAN ROM from O2. I downloaded the original ROM from O2s german Website and flashed it with the tool which was in the downloaded file, I didn't extract it from the installer because my Phone was CID-locked. Then the Phone had very good connection again. Then I CID-unlocked it and flashed the newest release of TNT. I expected bad connection again but NO, the Phone behaves like with the original ROM.
XDA mini S german ROM:
http://www.o2online.de/nw/support/downloads/software/xda/older/xdaminis/index.html
My Phone is a G4, so I used this tool to unlock:
http://forum.xda-developers.com/showthread.php?t=332320
Then I flashed this ROM (Professional Edition):
http://forum.xda-developers.com/showthread.php?t=414518
I used ROMUpdateUtility_Wizard_NoID.zip for that:
http://forum.xda-developers.com/showthread.php?t=291215
Everything seems to be normal again. I described every detail because I am not really sure what the EXACT problem was because there are so many ways to do the same thing, but i don't know if every method REALLY DOES EXACTLY the same thing, if you know what i mean

wow! thats really strange! but i will try it!

i cannot beleave but works!!
thank you!

Xda o2 Diamond cant read sim need help.

Hallo i got a proplem with my Diamond i have flashed my Diamond longtime ago with many Roms but than any day is comming and my Diamond dont read any simcard.
Dont know if it done after i have flashed a wrong rom or other.I think the last Rom i have flashed was a Rom with Win 6,5 on it but dont know to 100%.
Then i have flashed it back with the normal o2 Rom and got same Proplem.Next day i send it too my support but forgot the hardspl on it and he have send it me back with her answer No Legal Software on it +25 Euro too pay wtf.If i want it to repair i need to pay like 300 + Euro .
I hope its only a software proplem but dont now how to fix it.I have flashed the New O2 Rom from O2 Page it´s dont read any simcard.
I have flashed the Hardspl again and get the same proplem dont read my simcard Handy is Working 100% ,Musik,Wlan,Inet over Wlan,Menu .....
I hope anybody can help me And sorry for my bad english
EDIT:
Flashed the new Germany O2 Rom.
Hard rested done "Same Proplem Sim wont read".
Cleaning the simcard + tested sim in a other Handy and sim worked there.
EDIT:
Time For Ebay ?

would try other sims if they also don't work I would suspect the sim connector in the phone was damaged

Game Over I Sell it better over ebay.And get a New One.
Thx for your Help.

HTC HD radio not turn on to acess network plz help me

hi,
i got oner htc hd i hard spl it and the upgrade it to windows 6.5 all was working fine but it hangs a lot the i flashed it with windows 6.1 rom then the problem came was that all is working fine but i am unable to turn phone on to acess network on phone then i updated it ti the same rom i firstly used the problem was same then i update its radio then also problem was not solved then i update it other 6.5 rom but the problem is same phone doesnt turn on so that i cant acess network plz help me its very urgent for me

Are you sure the hspl update was successful? What spl version is currently showing on your device?

yes hspl was successful

manbir said:
yes hspl was successful
Click to expand...
Click to collapse
What spl is showing?

manbir said:
hi,
i got oner htc hd i hard spl it and the upgrade it to windows 6.5 all was working fine but it hangs a lot the i flashed it with windows 6.1 rom then the problem came was that all is working fine but i am unable to turn phone on to acess network on phone then i updated it ti the same rom i firstly used the problem was same then i update its radio then also problem was not solved then i update it other 6.5 rom but the problem is same phone doesnt turn on so that i cant acess network plz help me its very urgent for me
Click to expand...
Click to collapse
Perhaps you could give a bit more information about your issue. Interesting would be:
do you get the window to enter your pin?
and do you get any error message?

Matthes42 said:
Perhaps you could give a bit more information about your issue. Interesting would be:
do you get the window to enter your pin?
and do you get any error message?
Click to expand...
Click to collapse
i dont get any error and it is also not asking for any pin
its hspl is 1.56 olinex

Ok, so you have the right spl, so that is not the problem. To understand you, you say that you can not activate the phone? Does the phone stay in flight mode? If you go to Settings (Manila tab)\Wireless Controls and turn the Phone slider on, does it turn itself off again?
You can try to run the setup again. Go to Start\Settings (All Settings)\Connections\Connection Setup and make sure your Country and Operator are correct and press Ok to setup.

ClydeB1 said:
Ok, so you have the right spl, so that is not the problem. To understand you, you say that you can not activate the phone? Does the phone stay in flight mode? If you go to Settings (Manila tab)\Wireless Controls and turn the Phone slider on, does it turn itself off again?
You can try to run the setup again. Go to Start\Settings (All Settings)\Connections\Connection Setup and make sure your Country and Operator are correct and press Ok to setup.
Click to expand...
Click to collapse
am unable to turn the phone on rest all settings of country operator also ok

Is your device perhaps not SIM locked? What rom did you have originally? Have you tried to reflash to that original version and see if the problem is resolved.
When you first flashed to the 6.5 rom did the phone work then? I know you say you had lots of freezes, but before that did the phone work on the 6.5 rom?

sounds to me like a providerlocked phone
as he stated in his first post that he also flashed back 6.1

miniterror said:
sounds to me like a providerlocked phone
as he stated in his first post that he also flashed back 6.1
Click to expand...
Click to collapse
yes i flashed back to 6.1 but phone is not provide locked its phone is not turning on and i have cheked that all sims were working fine

miniterror said:
sounds to me like a providerlocked phone
as he stated in his first post that he also flashed back 6.1
Click to expand...
Click to collapse
manbir said:
yes i flashed back to 6.1 but phone is not provide locked its phone is not turning on and i have cheked that all sims were working fine
Click to expand...
Click to collapse
Thanks I saw that you did try a 6.1 rom, but I was asking if you tried the initial original 6.1 rom. You may have tried another 6.1 rom but not the original rom that was on the phone before you started flashing.
To my other questions then, did the phone initially work when you first flashed to the 6.5 rom? If after all of this and it was initially working on the 6.5 rom, you may have a hardware problem and may need to flash back to the original rom and take it back to HTC for a service.

ClydeB1 said:
Thanks I saw that you did try a 6.1 rom, but I was asking if you tried the initial original 6.1 rom. You may have tried another 6.1 rom but not the original rom that was on the phone before you started flashing.
To my other questions then, did the phone initially work when you first flashed to the 6.5 rom? If after all of this and it was initially working on the 6.5 rom, you may have a hardware problem and may need to flash back to the original rom and take it back to HTC for a service.
Click to expand...
Click to collapse
yes the phone was working fine when i firstly flashed to 6.5 rom and its not hardware how can i know which was original rom now at this condition???

manbir said:
yes the phone was working fine when i firstly flashed to 6.5 rom and its not hardware how can i know which was original rom now at this condition???
Click to expand...
Click to collapse
You can try going to the HTC website for your county and look to see if there is a rom upgrade available. If so you can enter your Serial Number to see if you can access it for download. Alternatively you can look for a stock rom here Try and find a friend near you with the HD and check their version.

Same problem here .....my wifi cant connect to anything..when im tryin to turn it on nothings happen and cant acces to web browsing..nothing works...i have flahed 4 roms till now and all the rom had the same problem...i ve flashed miris rom NRG rom Dutty rom and maryone....i dont know what to do....till before a week worked like a charm...but now it is still dead....

If your wi-fi was working and then on the same rom has suddenly stopped working that probably sounds like a hardware issue. You may need to flash back to rom and return the device for a service.

are you serious??cause in my country i leave in greece salonica..and the htc center is in athens and must send the device there and they told me to wait about one month or two to get it back....no way...!!!!but it is very strange...when i had miris rom it worked like a charm..after trying to flash a new rom to nrg then wifi stopped workin...tryed to flash another rom like duttys and maryone and still the same....why am i so unlucky???is there any solution???maybe is that any problem with rom?or misiing some file?
anyway thanks for reply....have a nice and a happy new year...god bless you!!
pm...sorry for my english...

edangel said:
are you serious??cause in my country i leave in greece salonica..and the htc center is in athens and must send the device there and they told me to wait about one month or two to get it back....no way...!!!!but it is very strange...when i had miris rom it worked like a charm..after trying to flash a new rom to nrg then wifi stopped workin...tryed to flash another rom like duttys and maryone and still the same....why am i so unlucky???is there any solution???maybe is that any problem with rom?or misiing some file?
anyway thanks for reply....have a nice and a happy new year...god bless you!!
pm...sorry for my english...
Click to expand...
Click to collapse
You can always try going back to the miri rom you were using, or to the original rom that was on the phone. If wi-fi still does not work then it sounds like it is a hardware issue and there is no other way around it that I can see but to take it in for a service, unless you think you can replace the part yourself. Is there no cell phone repair services in your location, although you may need to pay to have it repaired then as it will not be under HTC warranty then if you are prepared to take that chance. Sometimes these parts just break, it doesn't happen all the time, but hey even multi-million $ F1 cars break down.

ClydeB1 said:
You can always try going back to the miri rom you were using, or to the original rom that was on the phone. If wi-fi still does not work then it sounds like it is a hardware issue and there is no other way around it that I can see but to take it in for a service, unless you think you can replace the part yourself. Is there no cell phone repair services in your location, although you may need to pay to have it repaired then as it will not be under HTC warranty then if you are prepared to take that chance. Sometimes these parts just break, it doesn't happen all the time, but hey even multi-million $ F1 cars break down.
Click to expand...
Click to collapse
SO...FOR MANY HOURS TO FIND SOMETHING I MADE IT...THE SOLUTION IS UNDER START SETTINGS CONNECTION ADVANCED NETWORK AND THEN I JUST ENABLE FROM HSDPA/HSUPA TO ONLY HSDPA AND NOW ITS WORKING...
AS I THOUGHT THIS SETTINGS DEPENDS OF WHAT MODEM ROUTER YOU HAVE...JUST WORKING FINE NOW.....
SO EVEN MULTI MILLION F1 CAN BE FIXED UP......if you are rich and got the money...hahahaha
SO THANKS ANYWAY!!!!!!!!I AM GLAD FOR TRYING TO HELP ME.....

edangel said:
SO...FOR MANY HOURS TO FIND SOMETHING I MADE IT...THE SOLUTION IS UNDER START SETTINGS CONNECTION ADVANCED NETWORK AND THEN I JUST ENABLE FROM HSDPA/HSUPA TO ONLY HSDPA AND NOW ITS WORKING...
AS I THOUGHT THIS SETTINGS DEPENDS OF WHAT MODEM ROUTER YOU HAVE...JUST WORKING FINE NOW.....
SO EVEN MULTI MILLION F1 CAN BE FIXED UP......if you are rich and got the money...hahahaha
SO THANKS ANYWAY!!!!!!!!I AM GLAD FOR TRYING TO HELP ME.....
Click to expand...
Click to collapse
Hey, I'm glad you got it sorted. I'll remember to add that additional check to my little arsenal of things for troubleshooting. Thanks for the feedback.