Youtube app "cannot play video" - G1 Q&A, Help & Troubleshooting

So I just noticed this today when I tried looking up a youtube video:
I went to the Youtube app and found a video to watch and not even a second after I clicked the video I received the following error:
"Cannot play video" "Sorry, this video cannot be played."
I hit OK and tried another. Same result. I tried about a dozen more... same.
I thought that MAYBE the Youtube Downloader app from the Market messed something up. So I uninstalled it. Same result. Rebooted my phone. Same.
Anyone have any ideas?
EDIT:
I originally had this issue over a year ago and the problem literally cleared itself back up. So for anyone still having this issue I removed the ***FIXED*** that I had on the title so you can all post your issues.
A little tip.
Please post details such as cache to sd, rom version, phone version, carrier, wifi/3G/Edge and a logcat would be helpful too.
Also list everything that you have done to try to fix the problem (wipe, cache clearing, etc.) so that you can be helped.
Thanks.

I've had the same happen to me. Seems to happen more often when I click a link from another site. When I browse in the Youtube app it seems to work more often.

carlitozway57 said:
I've had the same happen to me. Seems to happen more often when I click a link from another site. When I browse in the Youtube app it seems to work more often.
Click to expand...
Click to collapse
It doesn't work at all on the Youtube app.
It doesn't work from a site either. The site just prompts me to view in the browser, steel or youtube app. Of course I don't have flash so I can't view it in the browser so my only REAL option is the app (which doesn't work).

Are you sure there wasn't a problem with Youtube's mobile site at the time you tried? I had a problem like this one night, and it was gone the next day.

I just tried it again. Still having the same problem.
Besides, if it was a problem with the site then I'm certain that more people would be experiencing this problem.

i also noticed this problem last night when trying to show this chick an airsoft video of an event i played in.... sure most have heard of it. "Operation Irene III"
it wouldnt play any videos. however, using the youtube downloader app it downloaded the video just fine. and i was able to view the video.
Just putting that out there for you guys

UPDATE:
I just tried it again to see if it would work. Most do now, although I clicked a couple that didn't. It must be a problem with Youtube and not my phone.
Phew! That's a relief.
Thanks guys.

the same thing was happening 2 me last night while i was trying 2 watch a couple of videos on youtube...

Binary100100 said:
UPDATE:
I just tried it again to see if it would work. Most do now, although I clicked a couple that didn't. It must be a problem with Youtube and not my phone.
Phew! That's a relief.
Thanks guys.
Click to expand...
Click to collapse
I've seen this issue when I had network problems - for example, I had a low wifi signal and the phone was apparently switching between edge and wifi back and forth while in the middle of downloading and playing a youtube video. The error showed up in the middle of the video.
So, it may not necessarily be the youtube website or your phone, but it may have to do with the state/quality of network connection too - e.g. how many packets are dropped, and how the youtube client is able to handle it.

Just checked it out on mine. I'm not having any real problems. I will, of course, post any problems that occur when I see them.

i seemed to have this problem when i had too many apps running, a quick jump to task manager and kill unused tasks seemed to clear it up. also a reboot would clear it up, im thinking it's a memory issue.

faaque2 said:
i seemed to have this problem when i had too many apps running, a quick jump to task manager and kill unused tasks seemed to clear it up. also a reboot would clear it up, im thinking it's a memory issue.
Click to expand...
Click to collapse
Nah. Tried all of that. Taskmanager, reboot, cache clear, you name it. I think it was a problem with Youtube.

spy_owl2 said:
I've seen this issue when I had network problems - for example, I had a low wifi signal and the phone was apparently switching between edge and wifi back and forth while in the middle of downloading and playing a youtube video. The error showed up in the middle of the video.
So, it may not necessarily be the youtube website or your phone, but it may have to do with the state/quality of network connection too - e.g. how many packets are dropped, and how the youtube client is able to handle it.
Click to expand...
Click to collapse
Tried it on 3 (THAT'S RIGHT... THREE) different wifi networks, my 3G network and an Edge network. It wasn't a bandwidth problem.
My 3G I was averaging around 500kb/s
1st wifi was over 2000kb/s (@work)
2nd wifi was around 300kb/s (@work)
3rd wifi was about 4000kb/s (@home)
None were able to play any of the random youtube clips that I tried (which were over a dozen).
If you were wondering if I'm persistant... I am!

i have this problem too,there's a way:setting--application--manage applications,then find the youtube app and push the button"clear data".
try it~

Jimalon said:
i have this problem too,there's a way:setting--application--manage applications,then find the youtube app and push the button"clear data".
try it~
Click to expand...
Click to collapse
Tried it. Didn't work. But it doesn't matter now anyway because whatever the problem was, corrected itself.
Must have been Youtube last night and this morning (2am to 7am PST)

hi
i have an asus p320 and it's sayies "cannot open video" something like that how can i fix this prob.???? can anyone give me a link to the youtube + fix plss??

Ive also had this happen, but always had thought that it was because every youtube fla encoded video might not be available on their mobile site. It seems to happen more often to me if I am trying to play a video that has been uploaded fairly recently...but I gave up on it a while back so havent checked in a while.

youtube This video cannot be played
This Problem because network firewall, I tested at home it work but my office not work, how to open firewall port for youtube app
Binary100100 said:
So I just noticed this today when I tried looking up a youtube video:
I went to the Youtube app and found a video to watch and not even a second after I clicked the video I received the following error:
"Cannot play video" "Sorry, this video cannot be played."
I hit OK and tried another. Same result. I tried about a dozen more... same.
I thought that MAYBE the Youtube Downloader app from the Market messed something up. So I uninstalled it. Same result. Rebooted my phone. Same.
Anyone have any ideas?
I searched the forum and didn't find anything so if it's posted elsewhere I didn't see it.
Last edited by Binary100100; 24th February 2009 at 06:31 AM.. Reason: Problem cleared itself up.
Edit/Delete Message
Click to expand...
Click to collapse

well I feel rather stupid now
So I had this problem, and thought the issue was cyanogen. Turns out I was blocking some obscure process with droidwall that is critical for youtube or media player or whatever. I'm afraid I can't say which process it was, because I just went through and enabled everything that remotely looked related to the system.

update
this happens to my g1 with cyanogenmod 4.2.3 all the time. i've cleared caches, rebooted, wiped, etc
repeatable always. random, but repeatable.
any ideas xda ?

Related

[Q] Weird issue. youtube app keeps playing wrong video!

Whenever I click to watch certain videos for example a comic video from raywilliamjohnson, the app will load the right title, description and comment section but the video being play will turn out to be something else like a cooking video or a game show.
I noticed the problem first happened one night when I marathon-watched subscription videos from raywillamjohnson on youtube app (2.0 version) After an hour, the app started to play wrong random videos. And the problem has been permanent ever since.
It seems like a cache issue and I have been trying to fix and the following is what I have done but nothing solves the problem permanently.
- I factory reset, deleted cache partition, deleted catch and data of the youtube app, formatted phone memory. Still the same.
- The problem only happens with wifi connection, 3G connection will load correct videos.
- Youtube on browser plays the videos perfectly. Problems only with app.
- The problem happened first time with the 2.0 youtube app that I updated. I tried the 2.1 app but still the same problem. Downgrading to the stock 1.6 youtube app solved the problem. Videos loaded correctly. Perfect.
- I had been happy with youtube 1.6 however, the latest firmware update from Samsung includes 2.0 youtube as stock. And the problem comes back again. I found youtube 1.6 apk from the internet and replaced the stock 2.0 with 1.6 but once I reboot the tab, it will install and replace with 2.0 youtube app. So this doesn't solve problem permanently...
- I believe this is a cache issue hidden somewhere (maybe I'm wrong?). I didn't root the tab so I tried to clear the cache and data of every running app and somehow the youtube app played videos correctly again. But I lost all other settings and this messed up the settings of the whole phone and I finally had to factory reset again... and guess what.. the problem came back :S
I'm really at loss what's going on behind the system that causes the problem.
I googled and searched the forum and seems like I'm the only one in the world with this weird issue. Please help (T.T)
Any insight is much appreciated. Thanks.
Same problem, running on an Evo 2.2. Happens for me on 3G & 4G.
My temporary fix that should work for you, is once the video starts, click the HQ button. The video will pause a moment and reload and it should be the correct video. You can then click the button again, and go back to whichever viewing mode you were at before.
I had this happen last night. Was watching a news broadcast on Youtube and all of a sudden the video switched to a hunting show, but the audio stayed the same...
Was very odd, but I didn't find a solution..
Same goes here, I have been facing this annoying problem with my "HTC Desire HD" and other devices!
I believe the latest youtube app is missed up. Also I like the previous Youtube app which I had been using on my previous device "HTC Hero" I think it was 1.6 version.
Moreover, I agree.... clicking HQ tap immediately just before the video plays will prevent it from playing different thing and taping back on HQ will plays it back as HQ I'm assuming.
Now how can I make the old version permanent even after rebooting.
I am facing this problem with three devices.
Desire HD
Acer Iconia a500
& HTC Flyer
All of them are linked to the same youtube account.
It might be a subscription issue. I think I have read it somewere.
Thank you
OMG, so this issue has been there since 28th December 2010
since it still happen to many people until now (24th Oct 2011) at lease 2 people I know just asked me about it and how to solve it.
I found a link under google's Help forum: http://www.google.com/support/forum/p/youtube/thread?tid=06b3f1a933950603&hl=en
the only solution now is to click on the HD icon when the video starts playing, or to use the browser.
Not sure why it is taking google that long to solve it, or they are not yet aware of this issue!!!
YouTube for Android plays the SAME VIDEO no matter what I choose
Instead I see another video, I've rebooted, uninstalled, reinstalled, cleared the app's cache, data, whatever even factory data reset .. Can anyone help! Advice! Thanks
droids got hacked on youtube
yep i am also seeing this and did all things that people have done , also when you goto click on any vid you can hear a double click as it is being redirected to a different video.
Someone has hacked youtube lol
o well and it is not doing this on apply crap .
Problem still exists!
Its 2013 now, and I face this problem not just on the app but also on the browser!
dorggy said:
Its 2013 now, and I face this problem not just on the app but also on the browser!
Click to expand...
Click to collapse
Try changing your default search engine to something else (android device) and or allow 3rd party cookies (windows 7). The problem is actually with your internet service provider. You can change this as well for a more perminant fix, but first test it at a friend or family's house.

youtube freezes

I am having trouble with youtube on my xz. It suddenly starts buffering, but never continues. I have no problem playing 1080p videos from my nas, and I also have no problem using pop up YouTube player. It is not the network, YouTube runs fine on all other android and Symbian devices in the house. (one x, xcover2,808, Mini pro)
Anyone else experiencing this issue?
Phantom3D said:
I am having trouble with youtube on my xz. It suddenly starts buffering, but never continues. I have no problem playing 1080p videos from my nas, and I also have no problem using pop up YouTube player. It is not the network, YouTube runs fine on all other android and Symbian devices in the house. (one x, xcover2,808, Mini pro)
Anyone else experiencing this issue?
Click to expand...
Click to collapse
reset phone try again?
G1_enthusiast said:
reset phone try again?
Click to expand...
Click to collapse
Yeah, was hoping to avoid that. 3 mails, VPN, remote desktop settings, savegames +++
But I will try when I have the time. Thanks.
Try to delete cache of the youtube app.. Go to application, youtube, delete cache and restart phone. This helped for me.
Tried that now, after 19min the buffer fault came along again. happens from 2 min untill forever. Have to turn off and on HD and it might start. Anying when the phone is in my dock and I am in bed.
Phantom3D said:
Tried that now, after 19min the buffer fault came along again. happens from 2 min untill forever. Have to turn off and on HD and it might start. Anying when the phone is in my dock and I am in bed.
Click to expand...
Click to collapse
maybe network congestion?
Reset did not work, cannot be the network, I have a kick-ass router and 70mbit down. Besides all other phones work flawless on my network. Hope this is an issue that will be corrected either by Sony update or youtube update..
Try to delete the updates. If you go to apps, then all apps, you will see youtube. Just delete cache and everything else. I had the exact issue. And me too have a great internet connection (100mb) just try to delete stuff of the youtune app. A reset won't fix this problem. Hope i helped
Phantom3D said:
Reset did not work, cannot be the network, I have a kick-ass router and 70mbit down. Besides all other phones work flawless on my network. Hope this is an issue that will be corrected either by Sony update or youtube update..
Click to expand...
Click to collapse
sometime your network is being throttle by your company or by youtube. I know this happen on my Verizon network at home...at 3am in the morning its fast as hell and youtube load right away but at 5PM **** would not go...

Anyone had license issues with the Video Unlimited service?

I was just playing around with the Movies app and noticed I can't seem to watch/download the licensed movies.
It's concerning the five free ones we received with the phone (they're the only ones I've tried at the moment). I redeemed them when I got the phone and at that time they downloaded and played just fine. Now though, when I tried to play one it said could not play video.
I deleted the file and thought I'd re-download to see if that helped but it now keeps saying 'Unable to get license' and won't download.
Just wondering if anyone else has had or seen a similar issue before?
i have a different problem, i can't remove video unlimited completely. even after uninstalling it, the movies app still loads video unlimited stuff.
DeaflyBlind said:
I was just playing around with the Movies app and noticed I can't seem to watch/download the licensed movies.
It's concerning the five free ones we received with the phone (they're the only ones I've tried at the moment). I redeemed them when I got the phone and at that time they downloaded and played just fine. Now though, when I tried to play one it said could not play video.
I deleted the file and thought I'd re-download to see if that helped but it now keeps saying 'Unable to get license' and won't download.
Just wondering if anyone else has had or seen a similar issue before?
Click to expand...
Click to collapse
sitting in the same boat as you. :crying:
xAjCx said:
sitting in the same boat as you. :crying:
Click to expand...
Click to collapse
Mine's all good again.
I'm not sure what exactly fixed the problem. Before noticing it was fixed I know I did both a factory reset and re-flashed a stock FTF file (for other purposes - I gave up on the license issue).
Maybe try one (or both) of those options and see if that helps (or maybe even running the repair through PC Companion)?

Issues regarding YouTube

Okay so, to put it simply... I own an Sony Ericsson Xperia X8 which was rooted up until this day. At some time yesterday, YouTube randomly stopped having any connections to the internet.
At first, when you go to the application you can see videos, they load fine on the list as well as the names and thumbnails, but as soon as you click on them / search for videos / wait for 5 seconds you will get an error "Attention - There is no network connection right now. Please try again later."
I'm 100% positive that it's nothing with my net. Browser works fine, I don't use facebook so no idea if it works or not. I even stood right next to the router or modem, however you call it, with full signal and couldn't go to YouTube.
Now, I unrooted the phone. The issue is still there.
Restarting, pulling out battery, factory reset - Nothing worked.
I'm starting to go crazy with this.
No, youtube doesn't even work if I go the mobile site and try to run the video with the application.
No, it does not show up in "Manage applications" so I can't clear it.
Trust me I'd definetly want to go to Google Play and download a newer version, but considering Google says that Youtube isn't compatible with my device / or the actual INSTALL button on their page doesn't work on my phone.
Do help, I got nothing to do on the phone if there's no Youtube to watch videos or music.
Jetboard said:
Okay so, to put it simply... I own an Sony Ericsson Xperia X8 which was rooted up until this day. At some time yesterday, YouTube randomly stopped having any connections to the internet.
At first, when you go to the application you can see videos, they load fine on the list as well as the names and thumbnails, but as soon as you click on them / search for videos / wait for 5 seconds you will get an error "Attention - There is no network connection right now. Please try again later."
I'm 100% positive that it's nothing with my net. Browser works fine, I don't use facebook so no idea if it works or not. I even stood right next to the router or modem, however you call it, with full signal and couldn't go to YouTube.
Now, I unrooted the phone. The issue is still there.
Restarting, pulling out battery, factory reset - Nothing worked.
I'm starting to go crazy with this.
No, youtube doesn't even work if I go the mobile site and try to run the video with the application.
No, it does not show up in "Manage applications" so I can't clear it.
Trust me I'd definetly want to go to Google Play and download a newer version, but considering Google says that Youtube isn't compatible with my device / or the actual INSTALL button on their page doesn't work on my phone.
Do help, I got nothing to do on the phone if there's no Youtube to watch videos or music.
Click to expand...
Click to collapse
The same thing happened to me yesterday with my Xperia x8 phone. I get the same message when I try to watch a youtube video. It was fine a couple of days ago!
If there's more people with the issue, I doubt it's a phone problem anymore. Youtube is most likely doing something then.. Either way, bump, in case someone knows how to fix this.
You might be right... Maybe they did some kind of update that caused this. Anyway, if I find a solution, I will post it here.
Try upgrading to froyo or gingerbread.It works fine on gingerbread.
I can't. My phone model is too high so I can't install 2.2 or higher.
I've been having this issue as well. There isn't anything wrong my connection, as I can load all the pages >.< I just wish someone had a solution. All I've found to do is clear the app data and that's done nothing...
Jetboard said:
I can't. My phone model is too high so I can't install 2.2 or higher.
Click to expand...
Click to collapse
You can (2.2-2.3). there are roms for locked bootloaders. You can consider that and see if it helps.
Also, update youtube if possible.
cascabel said:
You can (2.2-2.3). there are roms for locked bootloaders. You can consider that and see if it helps.
Also, update youtube if possible.
Click to expand...
Click to collapse
I can't. I don't recall finding one for 11W48.
You can't update Youtube further on Android 2.1 (aka above 2.20.16)

[Q] YouTube - "Connection to Server Lost"

So I know this has been an issue for others in the past, but everything I've tried hasn't seemed to work. Every time I load up a video on Youtube, it seems like it's about to start but then says "Connection to Server Lost. Tap to Try again". This only happens when I'm not on WiFi though. I've tried restarting the phone, uninstalling all updates, clearing app data and cache, and none of that seems to work. I also don't have an AdBlocker so I know that isn't the issue. Everything else works when I'm not on WiFi though.
Any solutions? I would greatly appreciate it.
I apologize for the bump but is no one else experiencing this issue? My friend also had it happen to him after updating to the most recent OTA. So far it hasn't seemed to be fixed.
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
ronniemayo said:
Had it happen before update but haven't tested since update. Will check it out tomorrow when I'm out. Service where I live is terrible so can't really test now.
Sent from my 831C using xda app-developers app
Edit.. just tested and YouTube is working fine. But that's after a data and system wipe from flashing new firmware and whatnot
Click to expand...
Click to collapse
Hmm, alright. I'll probably need to know if others that are on stock and running the latest firmware are running into the same issue. Because it seems likely that the update is the reason.
I'm stock rooted running the latest firmware and my YouTube seems to be working fine on both wifi and 3g. No issues so far and I've watched quite a few videos the last couple of days. I'll let you know if anything changes though.
Okay well I'm getting extremely annoyed here. The problem temporarily resolved itself for a few days but now it's back and now I can't even watch youtube videos on any Internet browser. It just says "sorry. This video cannot be played." it's clear this isn't an app issue, but what the heck is causing this? I should be able to watch a damn youtube video.
Sent from my 831C using XDA Premium 4 mobile app
you not work on cellular data
Im also having the same problem. I thinking I might try master reset.
bigmo89 said:
Im also having the same problem. I thinking I might try master reset.
Click to expand...
Click to collapse
At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
Youtube
I just did the full reset and still doesnt work. I think your right, it must be the update
|| Acer || said:
At this point, I'm assuming it has to do with the combination of Sprint's towers and the latest update (since that's when it began to happen). If you do factory reset your phone, please tell me if it begins to work for you.
Click to expand...
Click to collapse
any progress with the youtube
I kinda got it working. Videos will only play when i have the network more on cdma which is kinda bogus.
bigmo89 said:
any progress with the youtube
Click to expand...
Click to collapse
Sadly no. It's so strange though, sometimes I can see the video as if it knows it should be loading the video, but then decides to give me an error one second before it actually starts. It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
I have tried everything and never managed to get a video to load, ever, while not on WiFi since I got my M8.
|| Acer || said:
It's almost like it's being blocked.
Haven't been able to get mine to work with CDMA only, either.
Click to expand...
Click to collapse
I honestly believe it is Sprint's doing, since I remember the videos being unwatchably bad quality back on my stock EVO 3D, if they would load at all, but after rooting it and removing the sprint proxy that suddenly cleared up, both the glitchy nature and quality. Probably use some kind of broken proxy to reduce bandwidth used by Youtube.
bigmo89 said:
any progress with the youtube
Click to expand...
Click to collapse
It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
jayEm773 said:
It has been happening with my phone as well. Works occasionally, but it's not just youtube, it's pandora, podcats, and even wshh. The problem has been going on since the update. I did speak with someone at Sprint and it was the usual "turn this off, turn that on, enter this." It worked but than went out again. Phone is brand new and 13 days old. Hope somebody can figure this out before i exchange it.
Click to expand...
Click to collapse
Well at the moment, it's working for me again. Whether or not it'll stay fixed remains to be determined...
Sent from my HTC One M8
started working here also not sure what it was though

Categories

Resources