no calls possible - Tilt, TyTN II, MDA Vario III General

Hi Guys!
I have a big problem with my phone!
After unlocking it it is running the carriers OS (WM6.1) with no problem. But I cannot make any calls
After hiting the dial button it tells dialing and after a few seconds it ends the call with no futher information.
Does anyone have an idea whats wrong?
Thanks
Glow

oh - before I forget. I books perfectly into the network (full power) but I even cannot get call forwarding information - there it tells me to disconnect the data connection and try it again

OK, I played a litte with different radios and found that those have no relation to the problem I am seeing.
After installing athine OS I noticed that every time when the phone detects a 3G the phone drops out of the network. After turning off 3G the phone stays connected and seems to work well.
Does anyone have an idea why this is the case?
Thanks
Glow

Could you have your 3G set to the wrong band in settings? Other than that IDK?

Search for 3G problems in this forum, and you'll find threads like this one:
http://forum.xda-developers.com/showthread.php?t=335074
A lot of early Kaisers had a faulty 3G radio that would fail after some time (like mine...), giving that kind of behavior. Return for repair and mainboard replacement needed to have 3G back. Alternatively one can just use it on GSM, which I did, but in the end the GSM radio gave up as well.

Related

Problem with Orange branded Kaiser

Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK
alanwesty said:
Has anyone else experienced this problem.
Although the phone shows it is connected to the Orange network quite often voice calls to the phone go straight to the voicemail, it seems that the phone is taking so long to process the call that the network assumes it is switched off and then diverts the call to the voicemail. a text then arrives notifying me of a missed call. Any ideas.
Incidentally I put the sim card back in my Artemis and everything worked OK
Click to expand...
Click to collapse
I too, seem to experience the same issue.. :\
It only seem to occurs after a while that the phone is in "extended sleep mode" (aka press the power key).
Now I'm trying a few things, I've switch the phone to GSM only network to see if THIS might be the issue... but if someone knows anything about this I'd be more than glad to be able to fix the issue
By the way my Kaiser is unbranded, the original HTC one!
You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...
unwired4 said:
You say you get a text re missed call, as opposed to a missed call notification. That would normally mean that the network couldn't see your phone - as normal internal missed calls (ie where you didnt asnwer) wouldn't send a text but would use an internal missed call counter.
So... do you have really weak 3g signal where you are and although the device thinks its connected, it isnt really?
Or is your device faulty...
Click to expand...
Click to collapse
Well I can say for me that the signal is always allmost full bars.
and I get txt msg saying either I have missed a call or that I have a new voicemail msg (Those are service provided by my carrier) So it's NOT "missed call notification" by WM.
So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?
unwired4 said:
So the network can't see your device when its trying to route a call to it...
Have you tried the device on GSM only? (settings, phone, band, change it from auto to gsm) to see if its a 3g network problem?
Click to expand...
Click to collapse
Yeah that's what I mentionned earlier, so far it seems to be okay.
But what could cause this? The device switching between the networks?
I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe
joebongo said:
I've got it as well, but I have to say I have experienced this on the Wizard also, and that's not a 3g phone. Also had it on the Universal, and that's why I used a Tornado for a year as it didn't occur on the smartphone version of WM5.
I had high hopes of such bugs being ironed out in WM6.
I use the power key to put it in standby, as I didn't want to leave the screen using power whilst it decided to go into standby by itself. Is this extended sleep/standby that I am activating the wrong thing to do? What should we do to get it into a light sleep?
Joe
Click to expand...
Click to collapse
Well I dunno if it's cause by that, but this settings is located in the Power options of the setttings pannel... in the advanced tab you can tell it tu activate it or not and after how long u want it to *turn off the device* (which is what I call gently the "extended power saving")
Just spoke to Orange, apparently the 3G network went down yesterday this coincided with us getting the 3 tytn's so has probably made the problem worse. We were going to send the phone back under the 7 day return policy but have now decided to change them onto the gsm network as suggested by orange and see what happens when the 3G network re-appears.
I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!
unwired4 said:
I had the exact same problem with my Hermes on Orange about 14 months ago - just for a couple of weeks - as they were having network issues on 3g in my area.
3G masts are quite temperamental and if your local 3g provision keeps failing, they will replace them.
I haven't had any repeats of the problems for over a year.
The only annoying things about having to switch down to GSM are 1) no simultaneous data and voice, 2) slower surfing over GPRS and 3) you will get used to the massive battery life increase and switching back will hurt!
Click to expand...
Click to collapse
Just now I had a second round of this problem at work, and I had the same thing yesterday here. Very f***ing frustrating and since the primary function of a phone is to make calls, it's particularly ****e that it doesn't do it well.
No calls and only one out of 6 SMS's were delivered. I had to do a soft reset and then I had two voicemails and 5 unread SMS's pop up.
If the calls/SMS's were retrieved after a soft reset does this mean that it's the phone and not the transmitter? I use my phone for work and this is becoming a real problem.
I can foresee this phone being off to HTC for 'repair' getting a new unit, flogging it and going back to WM smartphone edition.
No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.
unwired4 said:
No - it sounds like a network issue.
Switch to GSM for a week. Then switch back and it should be fine.
Click to expand...
Click to collapse
Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe
joebongo said:
Yeah, I did some searching on the subject and saw it occurred on many different WM phones, and switched it to GSM only.
It didn't fix it, and it simply wouldn't ring. I checked by calling from a colleague's phone and it displayed: 'warning active call divert on' or something like it.
I was most pissed off, as per my previous post.
When I got home, I activated (via network codes) call divert to my car phone number, then sent the cancel network code to deactivate it.
Tested via home phone and it rang. It was active (screen on) and rang withing one ring on the home phone. So I pressed the power button and tried it. Same result, imperceptibly slower if it was slower.
I work in a pre-fab unit made from corrugated steel on top of a hospital (obviously some sort of rapid office space 'solution'), and whilst I get 2 to 4 bars of 3G in there, and seeing the issues whilst on GSM only, I am totally and utterly confused as to the cause of the problem!
The Kaiser is however, on probation. For now
Cheers,
Joe
Click to expand...
Click to collapse
Hmmm really weird! keep us posted on your experiences

Problem with internet Communication

Hello All,
I have a problem with my kaiser, it started i think 2 weeks ago. I have vodafone (netherlands) with a data connection account (hsdpa). Now is the problem that i can't use umts (3g) or hspda. The only thing i can use is gprs. It looks like the modem or something is broken. But that is a kind of weird because (if i understand correctly) its al the same chip (wifi and so on). When i open internet explorer it begins to connect a gprs, 3g data connection. But it can't connect, than you can see a X by the synchronisation arrows (on the top of the screen). And after a few secconds it comes with a message that with the current settings there can't be a data connection. But if seen other messages as well ( the modem on the other side disconnected the connection) The weird thing is that i tried my sim card in my friends kaiser there it works fine, so it have to be my kaiser.
Ok what i tried:
I have a dutch htc kaiser (not vodafone branded or anything)
I use the latest dutty rom, but i tried the orriginal rom and different roms to see if the problem was the rom or something.
When i let the 3g mode on i can see that the phone finds a 3g connection (to call over umts).
Is there any program or tool or something so i can test the modem?
Or does anyone know a sollution for me, i will be very greatfull!!
Ok i tried a other radio to, maybe this was the problem. But it didn't, at this moment i have the default htc dutch rom (who was on the phone when i got it). I searched the net for the same problems, what i found was that this error could be happening when you have your wifi connection open, but i have wifi disabled. The phone is still receiving a 3G connection, but after a few secconds the 3G icon is gone and the failed synchronisation icon (two arrows with an X) is visible. than you can see that the phone is reconnecting. and then if i want to connect to the internet the same story as above is happening.
When i search internet i couldn't find an tool to test the chip/modem.
Because i have it spl unlocked i can't return it for rma, is it posible to restore the default spl?
Hi,
unfortunately I have the same problem with my Kaiser. I have an unbranded German version and it worked fine with all bands (GPRS, EDGE, UMTS(3G) and HSDPA) but since two weeks ago its only working with GPRS and EDGE mode. I have to change band-selection from AUTO to GSM in order to make or receive any calls.
I didn't do any ROM flashing, everything remains the same as the device was shipped.
I assume, that something is damaged but I have no idea how it could happen or how I can find out exactly what is causing the problem.
Since there is still warranty I'll return my Kaiser soon.
seems to be a widening problem
hi,
it seems many have the same issue, see my other posts for linkage to some other threads on it...no solution yet as far as I can tell.
rich
p.s. moderators any chance to link these threads and make a sticky?
ok, thanks for your reply. I've allready found another thread for that issue. But im still uncertain if its a bug in my device or a combination of a bug with a provider specific (Tmob Germany) problem or if its only the provider to blame for??
Chris
I have a slightly different problem. I don't have 3G in my area but only EDGE. Now the problem is that I cannot get speeds higher than about 80 kbs with EDGE.
Now when I put the same SIM in my Touch I can get speeds upto 200 kbs. So obviously this is not a problem of my service provider but rather something wrong with the device.
I have repeated the trial by swapping SIMs a number of times but with similar results all the time. Really don't know of a solution. Will appreciate any help.
haven't seen the edge problem
hi,
my edge speeds seem to vary more by location...I measure up to 200+kbs but have seen it go much lower too. there is a location where I can still get 3G working and i measured up to 1.7mbs for downloading! At my home location it is sporadic edge only and I can't even always get to speakeasy.com to test it, sometimes the speedtest says its not licensed..switching to wifi and it works. My guess is some needed ports are getting blocked by at&t at times..because sometimes it works. I brought all this up with at&t..they are taking some charges off this month and switched me to a cheaper plan too...so they at least seem to care even if they can't quite fix things yet.
rich

Verry weird connection problem.

I have this weird problem with data connections. I couldn't find anything simular to this on the forum.
My provider (vodafone NL) does supports umts & 3G, I got a full data subscription, and the area i'm in is fully covered.
Now if I go to Settings - Phone - Band there are 2 different settings you can tweak; 'Network Type' and 'GSM/UMTS Band'. Those are standard set to 'Auto'. With those settings my phone says it has 3G connection (above the indicator bars and an icon), but i can't make any calls or get any data from the network. sometimes it also says the server ended the connection, but it still remains connected.
If I set Network Type to GSM, I can make calls, but only connect trough gprs wich is waaaaay to slow for me.
Setting it to WCDMA won't give me a connection at all. Turning HSDPA on or of doesn't make any difference also.
I figured updating my ROM would fix this, but it didn't. I tried different roms.
Is this a known problem, and more important, is there a fix for this ? It is driving me crazy !!
little more info;
ROM version : dutty's WM6.1 WWE
Radio version : 1.64.08.21
Protocol version : 25.74.40.02H
HTC branded Tytn II
Any advice is very welcome !!
Thanks in advance
i keep mine on auto but use bandswitch to switch between edge and 3g or some people gprs to 3g,sounds like a proxy issue since u wouldnt make calls on the wrong band,gsm works for calls so that part must be right so it has to be your internet settings and/or proxy
I checked the (proxy) settings on the website of my provider, and it seems to be okay. Those are settings for gprs tough, but it seems to me it should work as well for umts. It are also the settings the device initialy chooses for my provider..
I was thinking, might a radio update do the trick...? I did read somewhere that has to do with connections..
not necessarily, radios are more so driver issues for hardware such as gps,bluetooth,wifi,keyboards and cameras. i highly doubt another radio could fix this one since i never came across this with any combo of rom and radio before
Well then I don't know anymore what to do. It is probably a hardware related problem so I'll have to make a phonecall to HTC.
Thanks for the advice dyetheskin !
If someone does have a solution... still happier to get it fixed myself !
Crybaby84 said:
Well then I don't know anymore what to do. It is probably a hardware related problem so I'll have to make a phonecall to HTC.
Thanks for the advice dyetheskin !
If someone does have a solution... still happier to get it fixed myself !
Click to expand...
Click to collapse
I am having the same issue.
More wierd is that it used to work perfectly in the beginning and couple of days ago it started acting like this.
I called my mobile provider thinking it might be USIM problem, however it wasn't.
Now I also think it's a HW problem. Next week I'll take it to a lab and hopefully it will be an easy solution.
I called HTC Tech support 2 weeks ago, and they confirmed it was a hardware related problem. They had 2 simular cases before..
Well, at least they will repair it for free

Unreliable phone?

Hi All
I'm not able to make calls / receive calls properly. At least one call out of ten is not connecting at all.
I have tested my operator (SIM-card) and there is no quality issues. I live in city area and even though there is three signal bars on my phone, the Diamond is not able to connect.
Do you have same kind of difficulties to make or receive calls? I'm just wondering do I have lousy cell phone unit or is this common problem?
What is the latest radio sw version? Could it be the fix?
Best Regards,
Illodin
Try turning off 3g so it only uses grps\edge.
My p3600 used to "disconnect" from the network when 3G was enabled.
Not sure if this was a phone or operator bug.
This worked for me...
I had a problem similar to this when I first got my Diamond, literally the next day i was trying to make a call to my Voicemail and it wouldnt connect. I noticed that the signal strength was behaving very erratically. One sec it was 3 bars, then it was none, then the G symbol disappeared and then displayed a cross, then an H appeared, and this just kept on happening.
After reading XDA Developers and looking around the forum, I decided to turn of HSDPA so I no longer have my phone searching for the H. I have 3G and GPRS when needed and this does fine for me.
Just a workaround at the moment as im hoping that a new RADIO version will be released soon so I can turn this on again, but to be honest I dont really need it.
To turn off HSDPA, Goto START and then SETTINGS and then select the CONNECTION tab. Select the first icon, ADVANCED NETWORK and then untick the TURN ON HSDPA box.
I just find this works for me, and everythings fine now.
Hope this helps!
Hi Hallatore and Tomchap
Thank you for your info
I'll test the approuch you descriped. It's good to find that kind of solution.
But I think it is not good enough for me. I bought this device because the fast Internet connection. And without HSDPA it is not fast I think that the device with the price ticket +500€, should work better (parallel) with these features.
//Cheers,
Illodin

my Kaiser do not work with 3G only works on GSM

Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?
UK,London
thnx for your reply i live in London,United Kingdom
Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser
are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia
My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.
what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?
Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?
Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....
my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel
I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.
I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.
as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.
In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.
Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375
i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support
The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.

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