ActiveSync disables USB - Touch Diamond, MDA Compact IV General

Every time I disconnect my phone from the pc, all usbs stop working (except the ones already working at the time (mouse, usb headphones)). I read somewhere that I have to go into the device manager and uninstall the now faulty SM Bus Controller, which is what's preventing the ports from working, then scan for new hardware to reinstall it, but that just hangs there... The only solution is to reboot the pc, which is a big pain in the...
Anyone have any clue what's going on here and how to fix it?

Related

USB interface not working after bad flash. What to do?

My Trinity device is not recognized by any of my 3 pc's using any of USB ports. The problem started when I wanted to try a different ROM. I currently have 20070418_RUU_Trinity_LVSW_WWE_1.25.0.8 installed. I wanted to install img-32424-mUn_1_25_AKU3_5 but during the reboot after the ROM transfer the connection failed for the USB connection, after which I gave up and thought well let's try again and soft resetted the device. However I was never able to get a Active Sync session going again. The OS is still booting fine so I feel I am trying to fix something which is not entirely broken. I also tried the suggestion for flashing from SD card, but that did not load the TRINIMG.nbh file as I hoped (and read) it would. So I have a IR connection and possibly a bluetooth connection (I left my bluetooth module at work so I cant test this) Will this be my free ticket out of jail? Thanks for your input.
I seem to remember something about someone loosing USB connectivity after installing and messing with the GPS icon. This probably won't help but I would try in your case.
Start>Settings>Connections>GPS
Program Port>None
Hardware Port>None
Baud>9600
Check manage GPS automatically
Exit & turn phone off
Turn phone back on
Doesn't work?
You are no worse off
Works?
Reset hardware port to Com 9
Uncheck manage automatically
Leave program port to off
Set GPS software to com 9 9600
tried it, but didnt work.
Does the USB connection work in bootloader mode by any chance? (Hold the power and camera buttons down and reset with the stylus).
Try to delete the ActiveSync partnership on both the PDA and computer and then reestablish it ... it may have nothing to do with USB at all.
Problem went away after I forgot to turn off the PDA while it was connected to the wireless. It apparently didnt switch itself of because it was dead when I tried to turn it on. After charging it for a while I could turn it on, and as by a miracle the USB interface finally connected properly with my laptop. It didnt give the error "Windows has encountered an unknown device on your USB port" So thanks for all your input sofar.

USB Connection

Hey there
My phone has been connecting perfectly fine since I got it about a year ago right up to a couple of days ago.
I've just changed my contract and wanted to unlock the phone. However, before I could even go about doing I discovered that my computer (Vista 32bit) was no longer recognising the phone.
When I plug it in it does charge but the computer gives no reaction. Even when I put the Kaiser into bootloader it still says Serial instead of USB.
I have tried disabling enhanced network functionalities on the phone, I have reinstalled Windows Mobile Device Center, I have hard reset the Kaiser, I have used multiple USB cables and multiple USB ports (all of which work with other devices).
As a result of the hard reset I have now lost the majority of my data. It's all backed up on my computer but this isn't much use when it refuses to recognise the phone!
What can I do to fix this?
Any help would be very gratefully accepted!
Cheers
McAsh
I would try it on a friends XP machine or a friends Vista machine. Try to narrow down if it is the phone or your PC , and then proceed from there.
HI!
I have the same right problem!
The only way i can do activesync is connecting the phone in activesync by bluetooth and the sincronization is fine, but i need to put HardSPL in it and i need that it can be recognized by USB connection and my Kaiser is only charging from USB, it is not being detected by the computer.
PLEASE HELP!!!
Thanks!
had same problem
no one help, I started a thread and no replies
till today I plugged my kaiser to usb and computer recognized and synced
I was using bluetooth to sync for a couple of months
I really didn't do anything to fix this first I thought it was usb connection but it wasn't because I was able to put new rom thru the usb so connetctoin was there when the phone is in the hard reset mode. WEIRD ha
mostly these things comes down to 3 reasons
1. defect usb connector in the ppc
2. corrupt activesync install full uninstall and clearing registry of the pc should fix that
3. issue with usb port chipset drivers for on the pc
Also having a similar problem.
My computer recognizes my Kaiser as "HTC USB Sync" in the Device manager but nothing more happends. Could it yet be the phone USB connector that is broken? Also I was able to flash the rom yesterday (from bootloader).
When plugged in, my phone totally freezes and becomes available again the moment I unplug it and by then starts "connecting to host".
If I uncheck the "allow usb connections" box in WMDC the phone is workable but very juddery.
Have tried to completely uninstall WMDC and reinstall it again with no success whatsoever.
Any tips or is my only solution to buy a bluetooth-dongle?
The solution for mine is really the repair center unfortunately!
It really seems to be a hardware problem in the USB connector, i can't even change a firmware, the pda simple isn't recognized by the computer :S
Anyway thanks for the help!
Regards!
I am also having the same problem!! My question is how do you use bluetooth to sync with the activesync(not too computer saavy!!)
Check the usb connection on the phone. It may have a contact pushed over or broken
I got the same sympton.
I can get my phone to sync by pushing the USB connector harder towards the phone. Yes, it is connected already, and it is not lose, and the PC recognise it as HTC device in Device Manager, but it is just not detected by the (Vista) Windows Mobile Device Center
If I keep pushing the usb connector in (towards the phone), then it would get detected and start syncing. If I relax my hand and stop pushing, the active sync connection will drop immediately (still detected as HTC USB device in Device manager though).
Therefore, I have to keep pushing it in to have a successful sync. I don't dare to flash the firmware anymore... :-(
P.S. I am using the official O2 WM6.1 firmware, and using the original USB sync cable. I noticed that the original USB cable's connector head is a bit longer than ALL my other USB cable's connector head (the mini USB head).
Originally I didn't need to do the push in for the phone to get recongised, so I figure it is some sort of wear and tear on the phone's connector... :-( This does put me off in purchasing another HTC phone, because the new one is likely to suffer from the same wear and tear...
btw, before the connector got that bad, when it was connected but not synchronising, I could get it to sync just by launching Windows mobile device center (which is a different program than sync center in vista); and of course, when it was all brand new, I just need to connect the phone to the PC via the USB cable, and everything happened automatically...
I am trying to flash my first rom and the computer would not detect the phone. Took a look at the female mini USB socket on the phone and the 3rd pin out of 5 was much lower. Took a tiny screw driver and pushed it up and I got success. Its a little sensitive but if you dont touch the phone it will work fine.
Good luck
Jason
HI gdarrenc!
The way to sync it via Bluetooth is when you open the activesync in your pda, in the options menu you have the option to sync via bluetooth
Regards!
possible solution if feeling brave
My hotsync failed a few days ago, did the usual searches and posting on here with no joy and then did a google search for a picture of the mini usbport.
on inspection of mine in comparison i noticed the two leftmost pins were down to the point they were in the sticky out black bit so with a pair of my wifes best precision tweazers i flexed the black bit down slightly and slid the tweazers to the right lifting them up slightly. as soon as retested it is now working again.
NOTE BE VERY VERY GENTLE WHEN DOING THIS - DO NOT USE ANY FORCE
my guess is this is due to an ill fitting usb cable as mine had a certain degree of up and down flex when connected.
hope this helps someone.
I am also having issues with pc-htc connection.
But, this happened when I pulled the usb out of the phone with my leg.
Now, I squezzed usb head a little, and it works fine.

[Q] Galaxy Note wont connect to pc

Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Before connecting it to the PC with the cable, click "connect storage to pc" in the USB settings. After clicking it, then it will ask you to connect to pc. If you connect to pc before clicking it will not connect.
Sent from my GT-N7000 using Tapatalk
Hello i have done that but the same happens ive done it like it says i should i just dont get why my pc wont recognise it , when i press it and then it waits for me to plug it in, i do that the dialogue box shuts and then nothing happens besides windows saying unrecognised device connected
Strange, Mine connect fine just like how marinervijay mentioned. Go to Settings > Wireless> Usb Utilities and press connect first and then insert your USB, then press connect USB. Voila. There should be a window prompting to open in your windows just like when u insert a flashdrive to ur computer.
iknow its supposed to work like that.
the problem is that it doesnt work :/
Okay, have u tried resetting your Note to factory default?
no i havent tried that, because its all new it didnt work since i got it, i never thought that that might help, ill give it a go.
thx
On another, you might have a defective USB given to you by ur retailer. Perhaps you can contact them somehow and ask them to replace your USB?
do you mean the USB cable delivered with the phone ?
Cheers
Yes. Could be a defect. I'd suggest you check with your retailer if it is replaceable if none of what mentioned is working for you.
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Prosasan said:
Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Click to expand...
Click to collapse
suresh.my said:
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
Click to expand...
Click to collapse
i already tried that ive done all that i could think of
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
thanks ill try that now.
Cheers and thanks for all the answers and inputs
tried all but the usb cable..
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
Okey ive tried them all now, more then a few times most of these ive tried already and the antivirus isnt an issue as i dont have any on this pc. i think the problem either lays at the usb cable or the device itself. i will try and get to borrow a cable from a friend or something
Cheers for all the replies and helpfull inputs
Happy new year to everyone ^^
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
good point!
sunnysurya said:
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
Click to expand...
Click to collapse
i havent tried that, but does that work when u need to root it ?
cheers
I got root access
Prosasan said:
i havent tried that, but does that work when u need to root it ?
cheers
Click to expand...
Click to collapse
Hey,
I am able to get USB storage, and I got root access thru the batch files and help provided in this link: http://forum.xda-developers.com/showthread.php?t=1329360
I have Kies installed and this probably helped detect the phone.
Hope this helps..
USb Problem
Hi I've had the same problem.
I have been using the Note quite happily as a Mass USB storage since early December. Plugged it in this morning and I don't get anything. I have also tried the debugging and all the other things listed. Here's what I get:
Usb debugging on - just a sound and a charging indication
Usb debugging off -usb connected Mtp connected on the notification pull down page. When I click on notification it just shuts the window.
I have tried dialling *#7284# and selecting USB PDA which didin't do anything for me but others seem to have had some luck. See this link:
blog.vacs.fr/index.php?post/2010/12/24/How-to-repair-the-USB-not-detected-problem-on-Android-Samsung-phones
I will be rebooting tonight but I don't really want to.
only the Samsung USB wire works
I had this problem today. The Note would never connect the USB or external storage. I searched and found this thread.
I then noticed it was another USB cable (I gave about 1,000 now!). I tried the Samsung one, and it worked first time.
It is annoying, because these cables are normally swappable with any device. It appears Samsung have defined their own standard. The great thing about standards, of course, is that there are some many to choose from!
USB cable was defect - and replaced
Thanks for the help everyone

Cant connect to computer

For some reason, out of nowhere, my computer or phone are deciding not to connect to each other, which it was working fine last night and hundreds of times before that on the same laptop, suddenly when i plug my phone in now it says drives failed to install, and so i downloaded that latest LG Android Device Drivers, and still wont work. Any thoughts on how to fix this ?
Do you get the USB connection icon on your phone? If so, this shouldn't be that hard to fix. It's probably just a driver issue. I would uninstall the LG and Android drivers and start over. Now, if you don't get the USB icon on your phone at all, then you either have a bad USB cable or SD card. I had this problem for months before I figured out it was my USB cable that was the problem.
If driver issue with Windows, uninstall drivers, reboot, install drivers, reboot, after Windows loads then plug in the phone, then try everything starting with Charge Only, then Mass Storage, then Internet Connection Mode, and all the drivers should install fine
If this fails you can try ADB over Wifi in the Play Store. It bypasses a lot of issues if you are just trying to use adb on your phone. If you need files off your phone try Wifi File Transfer. No wires or cables needed. Both just need an existing Wifi network to transfer/push/pull files.

WP8 is not detected by my computer - does not appear in windows explorer

My HTC 8x for T-Mobile doesn't show up in windows explorer. It suddenly stopped after working perfectly from the day I got it. I thought it may be my computer, like a missing driver or a setting but it doesn't work on my work computer, while my friends lumia works perfectly on the same computer.
Did there a setting I switched off in the phone?
I really don't want to hard reset cause I have so many email accounts set up with the phone. Any help would be great!
http://www.windowsphone.com/en-us/how-to/wp8/windows-phone-app-for-desktop
or try to delete driver and reconect phone.
didn't do anything. Plus it doesn't work on another computer that detects my friends lumia.
Anyone have any ideas? Please any help?
I had this problem on my computer that was previously connected to my Lumia920, and the second time I have connected it, nothing detected. I just plugged/unplugged the device several times, and after 5-6 times, there it was. Is ur device functioning properly? Is there any sound of connection from ur computer when u connect ur device?
Is your phone locked, by chance? I noticed that if the phone is locked it will not expose the file subsystems unless its unlocked.
some people have also reported that using a different usb port in your computer also helps.
Make sure you are using short USB cable that is working with another phone. Half of problems i have with computer "not detected" phones was due to low quality USB cables and under-powered USB ports, especially ones located at front of computer. Try to experiment with different USB cables and USB ports on different computers, this sounds stupid but helps in half a cases .
samhema Washacum
I have some problems with my Lumia 920 when the cord is to long!
Try to use the orginal cord!
Hope it helps
Watch for Memory card!
Hi,
Try to remove the memory card and reattach the device.
It solved the problem for me and read on some places about it.
Be careful what size and 'shape'(brand) memory card you use as it can block usb usage as it seems for me.
Method 1:
Disconnect all the external devices (printers, scanner, USB (Universal Serial Bus) drives, etc...)Except mouse and the keyboard and then boot up.
If this corrects the issue then add the devices back one at a time until you discover the piece of hardware causing the issue. Then get any updated drivers\software for the device.
Method 2:
If you still come across the issue, I suggest you to run Hardware Troubleshooter and then check for the issue.
Method 3:
If the above step does not help us to diagnose the issue, uninstall the drivers for USB [Universal Serial bus] host controller and restart the computer. Let Windows install the generic drivers and then see if it helps you to fix the issue.
a) Open Device Manager by clicking the Start button, then Device Manager in the search box.*
b) If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
c) Look for the device under USB [Universal Serial bus] host controller, right click on it and select Uninstall.
d) Reboot the computer.
e) On reboot, Windows 7 should re-install the drivers automatically.
You may also refer the steps from the manufacture website or contact Nokia for any known issues.
Floods7 said:
My HTC 8x for T-Mobile doesn't show up in windows explorer. It suddenly stopped after working perfectly from the day I got it. I thought it may be my computer, like a missing driver or a setting but it doesn't work on my work computer, while my friends lumia works perfectly on the same computer.
Did there a setting I switched off in the phone?
I really don't want to hard reset cause I have so many email accounts set up with the phone. Any help would be great!
Click to expand...
Click to collapse
Try installing the Nokia Software Recovery Tool or the Nokia Care Suite. It should install all of the drivers necessary to connect your device. There is probably a driver corrupted.
the question you need to ask is if your friend has the same model Lumia as you. If he doesn't, it could be a problem with the driver on your PC.
If he does have the same model as you, it has to be a problem with your phone. You need to do a factory reset.
Have you checked if it works with the Windows Phone app?
Also, there is really no reason to have a need to connect it to a PC. As long as you store your documents and photos in OneDrive, you can easily access them from your PC without having to connect your device.

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