Database Develop

Reset to default....

Can anyone advise how I can reset my device to the original state it came in the box. My previous device you had press 2 buttons on the keypad and the reset button. Anyone help with the Kaiser?
Thanks,
Sunny.

Settings -> Sytem -> Clear Storage
Make sure you have backed up your data.

gogol I am your new best friend.....many thanks!

Hold in two soft keys and then reset with stylus thats a true hard reset. Much more info posted in the first sticky in Kaiser Upgrading Thread

"true" hard reset? I think it is the same thing with that "Clear Storage".
Just read the manual and I did once.

Hi sunny
I hope this will help you:
HardReset: Hold Talk and End soft key - Reset :When prompted push Green Talk Button
Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus

Thanks Chris and others. Very useful!!!

Hi
My device has gone really wrong all of sudden. Keeps locking up, weird application corruption etc. I have taken out the battery a number of times. The phone boots up and seems to be ok, but if I slide out the keyboard nothing happens on screen. If I try and make a call the touch screen will not work to dial a number. Weird screen corruption. I thought this device was too good to be true.
I want to do a hard reset. HOwever not sure what the buttons are.
HardReset: Hold Talk and End soft key - Reset :When prompted push Green Talk Button
What is the "hold talk" and end soft key?

This will clear up any confussion i hope:
-Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus(thanks pof)
-HardReset: Hold Both soft keys in while pushing in Reset button :When prompted push Green Talk Button to clear data.

Hard Reset Kaiser/AT&T Tile?

I did the search, but not finding anything...Thanks for the help

Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.

austinsnyc said:
-Enter Bootloader mode: Hold Camera + Power buttons together and reset with stylus(thanks pof)
-HardReset: Hold Both soft keys in while pushing in Reset button :When prompted push Green Talk Button to clear data.
Click to expand...
Click to collapse
This is the information I found... bu t I HAVE NOT been able to get my Tilt to Hard Reset from pushing any combination of buttons...
But this does work...
grizzley said:
you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse
Ron

I know this already. I am looking for combination of bottons + reset. As press softkeys + reset for 8525...etc
grizzley said:
Not sure what you want... but you can go to Start...Setings....System and choose CLEAR STORAGE and that will give you a hard reset as far as whiping data.
Click to expand...
Click to collapse

Don't forget about your good friend, WIKI.

I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.

Jim_R said:
I hard reset a TILT that was locked up after installing Blackberry connect to SD card (known issue). Hold down the two soft keys, then use the stylus to press the reset button for a few seconds, then release while still holding in the soft reset buttons. The warning message comes on, and as said earlier, use the green send key to initiate the data wipe.
Click to expand...
Click to collapse
interestingly, it does not work on my TyTN II.
However, its working on the Trinity.

It worked on my Kaiser/Tytn ll. Thanks!!!

not for me :-(
Hi,
maybe me being stupid, but this procedure does not work for me. Problem is that I installed software for the iGo bluetooth keyboard (I know ...) and ever since the Kaiser is resetting itself every 30 seconds. So what I get is only the smart mobility message, a short vibrate and then back to start. Anyone any idea how to get out of that? May I just press the wrong softkeys?
many thanks in advance
eRay42
new situation: the keys I press are definitely the right ones, I can also get into bootloader mode. I flashed the original rom (RUU_Kaiser_HTC_WWE_1.56.405.5_radio_sign_22.45.88.07_1.27.12.11_Ship) back which finished successful but the situation is the same. When I hard reset I am told it has been done, being asked to press the green button and it reverts to the old problem immediately. I should say that I have not modded my device so far, it was in original state before I installed the above mentioned software. Could it be a coincidence and it is a hardware problem?
HELP!!!

I found hard-resetting my HTC TyTN "GB" somewhat unpredictable. Holding down both soft keys while depressing the reset buttone is the correct procedure. It's either related to the HTC_END.cab. Do you have this installed?
Cheers

Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.

pietrucci said:
Strange, can't perform a hard reset either, using the softkeys of my TyTn II. No matter how long I press and hold them, no message screen, no option to hard reset.
The only way is to use Clear Storage.
Click to expand...
Click to collapse
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.

pietrucci said:
haha, my two fat fingers...
I finally managed to hardreset, using two pencils to push (only!) the softkeys.
Click to expand...
Click to collapse
Pencil trick worked for me tooooo

reset
thank you..my tilt went crazy and won't bot...just keep restarting and turning off.
I had to use the pen and hold down
damn it now i have to restore everything

No still not working. These button things doesnt work. BTW does using Clear Storage give same effect, anyone?

I also haven't been able to perform hard reset on my TyTN II with the Soft Keys.. it just keeps rebooting! Can anyone help me?
Cumpz

LoL.. nothing like keep trying..
Already got it..

i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks

icum said:
i read on another forum that i need to press the camera button and the power button, they are both located on the same side and press the reset button..
i done that but keep getting a red green blue and white bars, the text say sspl-1.0.0lipof and at the bottom serial..
its the same as the first thing i had to do to load wm6.1..????
thanks
Click to expand...
Click to collapse
It's in the Kaiser Wiki, under 'Kaiser resets'.

this is what is says...
Hard Reset **NB** This cannot be performed while the device is connected/charging!**
* Press and hold both soft keys
* Using a stylus, press and hold the soft reset button at the bottom of the phone
* Keep all three buttons pressed until the keypad lights turn off and then flash
* Release the soft reset button while still pressing the soft keys
* Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
* Finally, press the green call button to perform the hard reset, or press other key to cancel
1. what buttons are the soft keys..
2. i pressed the power and the camera buttons then the reset set pinhole button.. release the reset pinhole button after the keypads lights go off still nothing..

How to hard reset Diamond

i have tried power+volume down+ action key (middle button)and softest still no joy

Start - programs - Clear Storage - 1234

its hang after soft reset, do not let me do any thing with it

mub786 said:
i have tried power+volume down+ action key (middle button)and softest still no joy
Click to expand...
Click to collapse
keep pressing for 10 seconds?

I have read "hold down the Volume Down and Enter (round navigation) keys and press soft reset while they are pressed" but it seems not working on mine.
Let me know (nothing about the power button)

http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
follow the instruktions try using google and every search mean...
That should do the trick and if it does not either www.youfail.org or the phone is broken in some way.

Abs. said:
Start - programs - Clear Storage - 1234
Click to expand...
Click to collapse
Actually, it's Start - settings - clear storage - 1234
Just clearing that up for those that can't find it under programs.

how if press power (hold) and press reset with ur sylus .. ?!

I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.

i dont understand the hard reset. why would i want to do this!?!

Blazeitup123 said:
i dont understand the hard reset. why would i want to do this!?!
Click to expand...
Click to collapse
There are many reasons:
1. Youve installed a new ROM and just restored via Sprite backup, only to find that its corrupt
2. Your having problems with your phone hanging / crashing and a soft reset wont work
3. Seems to solve alot of problems (from what ive read on this forum)
4. I dont do it very often, but I did have the issue I listed at the top so it was very handy to not have to reflash the ROM again just because of a software problem
Hope this helps!

i have tried power+volume down+ action key (middle button)and softest still no joy
Click to expand...
Click to collapse
you and some of yr friends here didn't even bother to read the manual...where does it write that you use power button?????
the first place to look for an answer must be yr user manual.
if you still have problems use the search button and you'll find lots of info about this trivial subject.
just to prove my point i did a search for you.
hope that next time you'll think twice before you stat a thread.
http://forum.xda-developers.com/showthread.php?t=402530&highlight=hardreset
http://forum.xda-developers.com/showthread.php?t=413976&highlight=hardreset-read my answer....
http://forum.xda-developers.com/showthread.php?t=410062&highlight=hardreset
http://forum.xda-developers.com/showthread.php?t=397009&highlight=hardreset

lol
why did they make it so hard?? lol i am not so elastic!!

just to add to all this i tried everything that you all said (press volume down button + actions button + reset) but it only worked for me when i had the phone off and pressed and held down(power button + volume down button+ action button {middle button} + reset) just incase someone else has probems with it not workin.......try that.

hard...but twhen you have it sussed...its easy
must be if i can do it

I found out that if you push a direction while trying to press the enter button it doesn t work.... took me a while to figure out what i was doing wrong althought it doesn t seem so hard

Read this doc:
HTC_Touch_Diamond_Hard&Soft Reset_CG.pdf
Enjoy

rob4396 said:
just to add to all this i tried everything that you all said (press volume down button + actions button + reset) but it only worked for me when i had the phone off and pressed and held down(power button + volume down button+ action button {middle button} + reset) just incase someone else has probems with it not workin.......try that.
Click to expand...
Click to collapse
I did some testing on my Diamond, and despite the documentation, this worked to hard-reset my phone; however, the POWER button must be pushed down LAST. Otherwise you'll simply turn the phone on.
This is the order:
Code:
volume down button + action button {middle button} + power button + reset
Once you have all buttons pressed, hit the reset button with your stylus and in seconds the hard-reset screen will display.
Have done this several times to confirm (CDMA).
Cheers.

TRied all but finally got it...
power button not needed to actually do the H.Reset, actually you need to press power to make device go in stanby & then press vol down + middle button & then press the reset & leave it... keep holding vol down & middle till the message appears...

this intraction succses 4me (hardReset) tks man
rameses said:
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
Click to expand...
Click to collapse
working 4me tks

diamond doesn't hard reset, please help

hi all, my first ever post in this forum. first of all many thanks for being here.
I was reading too many threads about the diamond. mainly about hard reset problems and new roms. my problem is that I couldn't perform hard reset. searched over the forum, tried what others did, just no result, what I am getting is only soft reset.
the method is:
use reset button while holding volume down & enter buttons , release the reset and keep holding others until the information window appears on the screen... somebody says power button also needed to be hold. somebody suggest holding the enter button very carrefully as it is very easy to activate direction buttons. somebody says rom is need to be updated as existing rom can be corrupted.
I tried all of above, I did update the rom several times and checked if hard reset is working, no result.
my tricolor screen says :
DIAM100 MGF 64M
SPL-1.24.Hard
MicroP-Diam (LED) v11
PSOC-Diam STAGE_PVT v0x32
I've 1.37.405.1 and radio rom 1.00.25.03 now, I know they are older versions but I tried 1.96. series too but did not throw in another hspl.
is it worth to try flashing with newer hard-spl such as 1.93 and compatible roms. any suggestion is very appreciated. I just wory about it coz read in many threads it is good to perform a hard reset after a new rom.
ps:assuming if it is cannot be changed, any software to perform hard reset? sow somewhere video of it, any help?
thanks for reading

Read this.
http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html

thanks for post but link doesn't work. I assume there is just explaination of normal hard reset method which I tried several times already.

Hi
cant open the above link to confirm if the same as what method i use, press and hold volume down and enter and the reset and release all upon tri colour

i must remove the SIM to get a hardreset.
with inseted SIM the procedure not works on my device (why ever? no idea!)

Just to further clarify:
If you have the CDMA version (like I), you must hold down power button + volume down + enter button at same time. Press the reset button with your third hand and continue holding the buttons until a screen prompts you for a reset. Volume up button will confirm the hard reset.
That's what I had to do and I would love to meet the engineer behind that crazy combination... I had to prop the stylus in a 3 ring binder while holding the three buttons so i could jab the back of the phone into the stylus while my other two hands were preoccupied with this stupid combo.
Arg. Hope this helps
/rant

ekksman said:
Hi
cant open the above link to confirm if the same as what method i use, press and hold volume down and enter and the reset and release all upon tri colour
Click to expand...
Click to collapse
this is not the hard reset. I got the tricolor screen by holding volume down + reset button. for hard reset there must be a window asking your approval if you are confirming hard reset, than pressing volume up is performing it.
while holding volume down + enter and resetting is resulting soft reset only. I tried many times as if I am mistakenly pressing other buttons but not... any help?
edit:with sim or without it didn't make any difference. however, I tried the last method whitesoxxx suggest but didn't hold the reset as I hold the others, will give result in a minute. by the way my device is from orange, is it CDMA (sorry if it sound soo stupid
result:nope, didn't make many difference, still soft reset. one more question: this reset confirmation window, how many second later it suppose to appear?
thanks

my last post might point you in right direction...

WhiteSoxxx said:
Just to further clarify:
If you have the CDMA version (like I), you must hold down power button + volume down + enter button at same time. Press the reset button with your third hand and continue holding the buttons until a screen prompts you for a reset. Volume up button will confirm the hard reset.
That's what I had to do and I would love to meet the engineer behind that crazy combination... I had to prop the stylus in a 3 ring binder while holding the three buttons so i could jab the back of the phone into the stylus while my other two hands were preoccupied with this stupid combo.
Arg. Hope this helps
/rant
Click to expand...
Click to collapse
It is an incredibly stupid combo! I had to search xda-developers to figure it out the first time because i just didn't believe the user manual!
For me, it works easiest with the diamond face down on the edge of a desk and supported against a heavy object (shelving unit) so that the Vol Down & Enter combo can be done one handed. I then have a hand free to press reset, which is easy with the back cover off!

beleive me i have no any complain about how difficult to reach ald hold all those buttons at same time, I am quite use to it
I sent back the diamond today as hard reset problem was really annoying. I tought mine was defected somehow. will buy another, if next one does the same should I send it back again? is it really necessary to do hard reset after updating rom?
thanks

To perform a hard reset
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and
ENTER button, then press the RESET button with the stylus tip.
3. Release the RESET button, but continue pressing the VOLUME DOWN and ENTER buttons until you see a message on the screen.4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
4. Release the VOLUME DOWN and ENTER buttons, then press the
VOLUME UP button to perform the hard reset, or press any other
button to cancel the reset.
***Check this out! http://www.hardreset.eu/htc_touch_diamond_hard_reset_soft_reset_en.html
***I tried it,but the problem with YouTube didn't stop.

Very easy way to Hard reset the phone is by going to phone settings and select "Clear Storage" and enter 1234 click ok. (This is erase all the data and installed programs and will get the factory settings)

Can't hard reset Diamond

Does anyone have any ideas on why I am unable to hard reset my diamond?
I've had a look around the forums but haven't been able to find anything.
Doing the standard Vol Down + Enter + reset but it only does a normal soft reset.
Is the "Clear storage and format internal storage" option from the system settings the closest to a hard reset?
Thx in advance
stem

stemarlen said:
Does anyone have any ideas on why I am unable to hard reset my diamond?
I've had a look around the forums but haven't been able to find anything.
Doing the standard Vol Down + Enter + reset but it only does a normal soft reset.
Is the "Clear storage and format internal storage" option from the system settings the closest to a hard reset?
Thx in advance
stem
Click to expand...
Click to collapse
well yes - that is the closest. but before that (since it'll format internal storage too) try this:
1a. press the red soft reset button, release it and immediately (i mean immediately) follow 2 OR
1b. turn off ur fone - keep the top power button pressed, and tap yes to turn it off... once turned off... press once and release the power button and immediately follow 2. OR
1c. take the battery out. put it back in and press the power button once and release and immediately follow 2:
2. press and KEEP PRESSED... Vol Down & Enter (center circle) until the screen shows up asking u to format blah blah...

Are you holding the Vol. DN. & Enter buttons, or just pressing & releasing?
I find the easiest way is to follow steps 1c & 2 written by Cloudedhopes. But, here is a more detailed instruction if you need:
1) Remove, then replace battery {ensures the device is completely off}
2) Press & HOLD: Vol. DN. & Enter buttons
3) Press & release: Power button
4) Release Vol. Dn. & Enter buttons only after grey confirmation screen appears!!! <Very important!
5) Press Vol. Up {resets main memory only; Internal storage is not affected}
6) Wait for device to reboot {You are now hard reset}
If this does not work then, there is something wrong with your hardware. Check to make sure the Vol & enter buttons all work.
@ CloudedHopes: Using the "Clear Storage" program will not clear out the Internal Storage unless you ask it to.

Worked
Thanks to cloudedhopes and Humblehippie
Finally got it boy's
A funny story to it
I had one of those thick mirror screens (screen protectors) on my diamond screen and also on the HW buttons (inluding the Enter button).
The enter button worked fine, or so I thought, for exmaple, I would select calender and hit the Enter button and it would open up the calendar no problem.
So her I am thinking its something else
Anyway, I remove the plastic bit form the Enter button and try to hard reset... VIOLA! Hard reset worked.
Moral of the story? Does not seem to be competely idiot proof
Thanks again guys
stem

hard reset problems...
Humblehippie said:
Are you holding the Vol. DN. & Enter buttons, or just pressing & releasing?
I find the easiest way is to follow steps 1c & 2 written by Cloudedhopes. But, here is a more detailed instruction if you need:
1) Remove, then replace battery {ensures the device is completely off}
2) Press & HOLD: Vol. DN. & Enter buttons
3) Press & release: Power button
4) Release Vol. Dn. & Enter buttons only after grey confirmation screen appears!!! <Very important!
5) Press Vol. Up {resets main memory only; Internal storage is not affected}
6) Wait for device to reboot {You are now hard reset}
If this does not work then, there is something wrong with your hardware. Check to make sure the Vol & enter buttons all work.
@ CloudedHopes: Using the "Clear Storage" program will not clear out the Internal Storage unless you ask it to.
Click to expand...
Click to collapse
I have a big problem guys and need good help fast...
My diamond flipped out on me last night. Soft reset doesnt do squat and it keeps freezing at the first page displaying text: Touch Diamond (and some red lettering on the bottom taht indicates the ROM or some thing like that)
I have tried a hard reset and it doesnt do anything different, just keeps showing the screen where it used to freeze up before and the buttons doesnt do s**t (buttons all worked properly before, I was doing some web surfing and listening to music when it crashed the first time, so I was adjusting the volume and using the enter key quite often)
Now, everything I have tried just keeps freezing it up at that same "welcome/bootup screen and I seem to be quite "bent over" right now...
Do you guys know about an issue regarding my problem and a possible solution? (need the phone for work and all my costumers infos are on it with a backup of it on the internal memory (I know, not bright at all and I realize it now!!)
Any help and suggestions are more then welcome...
HELP!!

I have managed to do hard reset after all...
It seems that my version of the touch diamond is different, even from my users manual
To do a hard reset I must hold POWER, VOLDOWN and ENTER, then press the soft reset button...
But afterthe hard reset, I found out anotherproblem... Opera doesnt work anymore, seems like its not even installed! Its missing a bunc of files.
Did the hard reset had a problem and screwed up the reinitialization process or is it normal?
How can I get it working? (IE is not to my taste and cant even do the landscape mode)
Please someone, need some help!!

Can't remove pass
Unfortunately my Vol down button isn't working and I cant make hard reset. But i have passworded my phone and cant manage to remember what numbers i wrote exactly ( or especially my kids did). Is there another way to remove password except hard reset? I even agree to format the whole device and install directly Android. So far just found how to make dualboot but for this purpose i have to enter file explorer... which i can't do because I have a password at beginning before even start the OS's interface. If someone can help me please wite here or at my skype didkuivanov