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Hello good people,
I've been searching the forums but i don't seem to be able to find a solution for my dead kaiser.
I'll explain the problem:
When i push the power button on my Kaiser, it start's booting the first part, displaying the "smart mobility" slogan by HTC, after a few seconds, some data appears in red, in the right lower corner of the screen, this is what is says:
R 1.27.12.11
G 22.45.88.07H
D 1.56.00.00
After displaying this for a while (about 1 min.) it goes to the Windows Mobile Splash Screen.
After displaying this for a few seconds (5 to 10 secs) it makes the "empty battery" sound and shuts down.
Can someone help me ?
*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
ttenhag said:
..snip*** And NO, the battery is NOT empty ... i've charged it over night, and the power light was green. ***
I've tried booting with and without SIM and MicroSD cards ... makes no difference.
Click to expand...
Click to collapse
Will it boot with the phone plugged in to power?
Bill
Yeah, try booting with the charger on. Chances are that your battery' life is out..
Reagdrs,
Carty..
I have had the same thing and wondered if it was the battery... except that sometimes it will stay on for about 2 minutes, sometimes half an hour... but most of the time as soon as it goes to the Today screen, I get the battery dead sound and then it turns off. I am going to try to use another battery to see if that makes a difference.
it's not the battery
I've tried with the power cord on the phone, it does 2 things:
1. The same thing as i said before
2. Doesn't boot at all, it halts on the screen where the red data shows up and stays there until you take the power cord off and the battery out.
It does one of these things, randomly.
I've also tried with another battery from my friends kaiser which works perfectly.
So i guess it's not the battery, anyone another idea what it could be?
Might be something wrong with the firmware or anything? problem is, i can't flash it if it doesn't boot can i ??
any ideas ?
Today i managed to get my hands on a brand new kaiser battery, my uncle has a brand new kaiser and i borrowed his battery.
His battery was full, i put it in my kaiser and tried booting, same problem as above.
I've tried with the power cord plugged into the phone, the charging led went on, and i tried booting, same as above.
Later i've tried with the USB cable connected to the phone and the computer, still the same.
I've also tried soft&hard resetting with the new battery, no succes.
So therefore, i believe it's not a battery or a power problem, it must be firmware corrupted or something of the hardware broke ?
Does anyone has any idea how i can try to re-flash this thing ? to find out if that might be the problem ?
It's not the battery. Could be a bad flash or something. Try to reflash it. Yes, it will reflash even though it won't "boot" as you say. Try to reflash and then report back. Remove the memory card for now.
Also, what Rom and SPL are you using?
Ur going to have to force it into the bootloader to flash it, no biggie. Just hold down the power and camera buttons, and hold the soft reset button with the stylus, untill you get the tri color boot screen. Then flash away! I would flash a stock rom until u can tell weather your problem is hardware related or not. If hardware related keep the stock rom and spl, and try to warrenty return it.
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
kaalgoosy said:
O.k., this just happened to my Brand New kaiser last night too, WTF! Was running fine when the low battery icon came up with half battery life n shut down, now it wont start up at home screen for more than 3 secs before it shuts down and says the battery is dead even while its plugged in! There's no way to reflash or hard reset since it doesn't stay on long enough to do so. Just ordered my replacement, but reading different forums, it seems many people have experienced this with Kaiser and most around the same time, again, WTF!!!
Click to expand...
Click to collapse
Does it power off while beeing in bootloader? You doesnt have to start the device up to get into bootloader you know. Try checking if it shuts down while beeing in bootloader, if its not just reflash. Another thing, what spl and rom are you guys having this problem using?
It's alive!!!
Finally got it to bootloader mode before it dies and reflashed and it seems to be running just fine now. Using spl ver.1 with schaps 4.30 wm 6 (although users running the stock rom had the same experience). Got the "smart chip not provisioned mm 2" message most likely from at&t killing my sim card from a reorder as they did when I Returned the Iphone which is a rediculous policy(policing); having to constantly contact at&t to update to a new sim. Still, it makes me wonder what caused this defunct in the first place, and if it'll happen again tomorrow or the next day. Reflashing and reinstalling cabs is a Real *****, especially for a pda where people use their device for business and gather a collection of missed calls and lost connections when the Os decides to randomly crash. As much as I dig htc's devices, it's kinda strange how HTC, with such a huge marketshare with pda's, is so quiet about updates or firmware fixes. Anyways, long live the only source for htc fixes, XDA!!
Mine is still completely in the state in which i got it.
Just the stock HTC Firmware, rom's and loaders
Okay, a little update.
How the hell can i flash this thing if it keeps on bugging me with the "Wrong vender ID" message when i try to flash it ?
I know, install HardSPL ... but how can i ? without a possibility to connect ActiveSync?, you'll have to start the device for that and run activesync, but i can't because it won't even boot.
Is there any other way of getting this device to allow me to flash without needing to boot it up fully.
I have no problems getting in to the Tri-Color bootloader, but no further.
When updating it gets to 1%, then my PC gives the message: "Wrong vender ID, please use your own device's update utility" and the phone stays at 1% till i rip out the battery.
ok guys I have the same problem with two of my kaiser's
I can power them up but in aproximately 1 minut goes off, no matter if the charger is plugged or not, it doesn't make a difference
I can put the phone in tri-color screen and stays there with no problem
and I can flash them with no problem because they are olipro already
but after flash them with anything still the same problem ???
so if anybody has a clue or maybe a rom to fix this would be great
thanks
best regards
linterna
One more thing. I have the same problem but mine when starts flashes Blue LED when was good hasn't. I Started few times and it works for 2-3 weeks and again. Best to do is to not use camera. Every time it happends i ise my camera and battery was middle-low. I think its some problem with camera. Many times it don't want to start up or saids that there is no memory for saving photo. Maybe i should flash rom from wersion without cameras.
im having the same problem, has anyone solved this?
Yeah solve . HTC as a kids toy .
Buy Nokia! Or SonyEricsson.
I won't buy smartphone ever again.
Does not boot to the OS
I have the similar problem...... My kaiser is dead not even booting with battery only (not plugged to the PC or external charger).
However when I plugged it to the power source it boots up and continue to the OS and boom (shuts off) in split of second.
I tried different flash and it propelry boots and got windows up and running when plugged to the PC with the old ATT test ROM which I got from the xda threads.
But with the latest roms it wont boot to the windows , it dies before that.
Anyone having idea what could resolve this.
any update on this? i am having the same problem. i tried a hard reset already with no success it goes to the splash screen and says "the device is clearing the storage. please wait" then pings and turns off
r 1.65.21.18
g 25.88.40.05h
d 3.57.00.00
my phone is completely stock and has never been unlocked or messed with. found an updated at&t rom, i ran it and none of the numbers change in the bootup, then goes to the splash screen and says again "the device is clearinng the storage. please wait" and then pings and turns off.
also i have been searching for the oilpro or jockeyw hard spl files on google and on here but have found nothing, the search function doesnt seem to be able to find much.
any help would be appreciative, thanks in advance
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Zerxer said:
Don't mean to hijack but didn't want to make my own thread when this one was here. I'm not having exactly the same problem as everyone else but I am having a battery issue. It works fine and says it's charging when plugged in but when I unplug it the battery goes down fast (like 1-4 % a minute) and when it hits around 70%, it shuts off. Then whenever I turn it on, it immediately shuts down before the Today screen fully shows (like others are mentioning here). I have to plug it back into the charger to get it to turn on again.
Could this be a bad flash too..? I know I did one of the latest HardSPLs and tonight I just now updated to the latest stock AT&T ROM. But it can't be a flash because the night I got it (bought it used on eBay), I was playing with it not plugged in using Skype and it shut off on me. I didn't think much of it and had always had it plugged in since then.
I'm assuming I simply need a new battery.. I've emailed the original owner and she says she never had any problems with it like this.
Click to expand...
Click to collapse
I've just started having the same problem as you. Very annoying. Mine phone is a year and a half old now, so i'm assuming the battery is coming to an end.
Charge battery, will last a while, but goes down to around 80-70% and then it says plug power in blah blah blah and dies. Then when you charge it, it stays on one or 2 bars for a bit and then jumps to 100% fully charged.
Saw a procedure to "reset" the battery. Supposedly have to take the battery out for a bit then plug in and charge fully over night with the phone OFF. None of this seemed to work for me... I'm due for an upgrade in January, so is it really worth paying for a new battery... hmmm
Whilst attempting to flash the WWE 1.93 ROM my diamond lost connectivity at 87% of the way - consequently I performed a soft reset which seemed to turn the device off.
The phone now won't switch back on - both a soft / hard reset fail to coerce any life back into it.
Curiously the LED which illuminates the centre button and normally glows when charging now doesn't light up - even when the Diamond's plugged into a power socket.
Any help would be greatly appreciated. Thanks.
Have you tried taking the battery out for a few minutes?
I have, to no avail unfortunately.
Is it possible that whilst the device is being flashed the diamond is instructed not to charge via usb and that it has retained that setting which would explain why it's not charging now?
And that my battery is flat, which could potentially be what caused the failed flash in the first place and is the cause of the device's current failure to switch on. So potentially all this would be fixed by simply inserting a charged battery?
Or is that just foolishly optimistic?
Have you managed to get your device back to life?
Mine had to soft reset and after this it didn't do anything. No boot, nor do I see the icon blink when I connect it to a charger.
Afraid not.
In the end I ended up sending it to the warranty centre - it arrived there yesterday and apparently their engineer has yet to determine liability (whether it's human error or claimable under warranty).
I'll keep you posted.
Thanks for the quick response. I will let my Diamond alone without the battery for one day to see if it will wake up. Otherwise I'll send my device back for warranty as well.
Wont Turn On
My Diamond will not turn on either. Nothing destructive was done to the phone. I installed a brand new charged battery and that didn't solve the problem. Hitting reset does nothing also..... I'm stumped..
I've returned my device under warranty. They've replaced the main board of the device, had no problem since.
if you have not any warranty yet and you want to fixed the device? what other solution remains? because i have also try to update my htc touch diamond rom and before the 0% start my device turn off and from that time is dead !! any solution is acceptable . thanks
I would in this order
softreset
hardreset
try another battery in the device
try the battery in another device
write it off as being defect hardware
....
if u connect usb and enter into bootloader?
my htc is dead
i can't do the following with the device switch off , if i connect the device with the pc, nothings happened, neither the cycling light that do on charging mode.
*****softreset
hardreset
try another battery in the device
try the battery in another device*******
costas_power said:
my htc is dead
i can't do the following with the device switch off , if i connect the device with the pc, nothings happened, neither the cycling light that do on charging mode.
*****softreset
hardreset
try another battery in the device
try the battery in another device*******
Click to expand...
Click to collapse
Sounds like it's time for a replacement.
my htc is dead too
I can't do the following with the device switch off , if i connect the device with the pc, nothings happened, neither the cycling light that do on charging mode.
tried :
softreset
hardreset
another battery in the device, my 2nd batt.
Same problem with my brother's phone. One day it stopped tuning on or charging without any particular reason. I ordered a new battery and tried with that but same thing. No charging. Only once after a leaving the original battery out of the phone for a few minutes when I reconnected it and tried to charge it lit the charging button for a couple of times and then off again and from then on it has never done that not even once.
I installed my first rom from the step by step guide yesterday. The phone has been having tons of problems, everything from sound not working when I start speaking, to the radio not working, to the cingular cabs not configuring... anything.
I plugged in phone to my computer's USB tonight and left it to charge and get above 50% battery so I could flash a different rom.
I came back from the bar and the phone was off. No green or yellow charge light.
I tried to turn it on and it turned on for a second and died. No lights. I tried hard resetting, loading the boot loader, removing the battery, tried a wall charger, nothing at all is working.
What the heck happened here?? How do I fix this, or diagnose this? It sounds like the battery to me, but with my first rom install a day ago it seems too coninsidental...
Further info needed
r2tincan said:
I installed my first rom from the step by step guide yesterday.
Click to expand...
Click to collapse
Which ROM on what model of Kaiser and using what Radio/SPL (read the wiki further if you don't know what this means). People won't be able to help unless you provide further information. Did you hard reset the phone after the ROM flash (as per good practice)? As the flash process has no moving parts (well not in the ordinary sense), something else will now be causing your phone to not run at all although it may be related to the flash (eg battery drain issues. Can you still get the battery charging orange light when the Kaiser is plugged into a charger (after taking the battery out for a few minutes and then reinserting it)?
I guess this is usefull in that it lets newcommers know that the wiki is not intended as a hand-holding step by step guide for every single part of ROM/RADIO?SPL flashing but as a source of general info about such things (well at least thats my view).
Sounds to me too as if your battery is dead. Do you get any LED lights when connecting the wall charger?
Using ATT Tilt, Hard SPL 3.29, AthineOS latest build. No lights at all when taking battery out for 30 minutes and plugging into (non HTC) wall charger.
Update... I just got the phone to turn on, but it absolutely will not charge.
Tried USB and wall connections.
Why wouldn't the phone charge? No light comes on.
If you still have enough power left, try to flash your phone back to its original shipped ROM by following the SD FLASH METHOD. If your phone still won't charge then most likely your USB is dead (at least the charging part).
Junner2003 said:
Sounds to me too as if your battery is dead. Do you get any LED lights when connecting the wall charger?
Click to expand...
Click to collapse
i have a set in this condition
only green light is on while pressing power
customer brought this set in this position... what it could be???
Hi all,
I had posted this in the noob section first but got no response
To clear things up, I HAVE searched the forums for this issue & i did find the Topics However it seems whichever solution i try doesn't work.
The Problem: My Sex1i always loads the tricolor screen where it says no image file found.
The only way i get it to load the Win OS is if i either plug in the usb cable or any electric charger cable be it my car charger or wall socket.
Here's what i have tried to resolve it.
1. I have performed a hardSPL following the instructions on this forum.
2. I then update my ROM to the [100% CLEAN WM6.5][2010-01-12] Xperia UnOff Series - Infinite & Xperia X1.5 found on this forum too
3. I have also update my Radio & my camera to the latest roms found on this forum too (Not that they related to the problem anyway)
4. I have tried turning off Active & connecting to MTTY.exe everthing goes as instructed BUT when i connect to MTTY.exe i get a command prompt-like Named [CLIENT] & no matter what i type it just keeps repeating [CLIENT].
So i honestly need assistance with the MTTY.exe program cuz i cant proceed from there.
5. I have tried Soft & Hard Resetting My SeX1i but no joy
My Tricolor screen reads:
KOVS110
SPL-0.72.0LiNex
MicroP1-787
MicroP2-707
Please assist me in case i have missed out on anything.
Thanks in Advance
endzo said:
Hi all,
I had posted this in the noob section first but got no response
To clear things up, I HAVE searched the forums for this issue & i did find the Topics However it seems whichever solution i try doesn't work.
The Problem: My Sex1i always loads the tricolor screen where it says no image file found.
The only way i get it to load the Win OS is if i either plug in the usb cable or any electric charger cable be it my car charger or wall socket.
Here's what i have tried to resolve it.
1. I have performed a hardSPL following the instructions on this forum.
2. I then update my ROM to the [100% CLEAN WM6.5][2010-01-12] Xperia UnOff Series - Infinite & Xperia X1.5 found on this forum too
3. I have also update my Radio & my camera to the latest roms found on this forum too (Not that they related to the problem anyway)
4. I have tried turning off Active & connecting to MTTY.exe everthing goes as instructed BUT when i connect to MTTY.exe i get a command prompt-like Named [CLIENT] & no matter what i type it just keeps repeating [CLIENT].
So i honestly need assistance with the MTTY.exe program cuz i cant proceed from there.
5. I have tried Soft & Hard Resetting My SeX1i but no joy
My Tricolor screen reads:
KOVS110
SPL-0.72.0LiNex
MicroP1-787
MicroP2-707
Please assist me in case i have missed out on anything.
Thanks in Advance
Click to expand...
Click to collapse
Same here, it happened just now, few hours ago
Phone age : exact 365days after purchased.
Suddenly it returns to normal se logo boot up.. I was trying to do a re-Hard SPL it.
1)open the hard spl.exe(just open, don't flash anything)
2)plug in the usb cable connect both phone and computer
3)switch on the phone
then miracle happened!
foxcheng said:
Suddenly it returns to normal se logo boot up.. I was trying to do a re-Hard SPL it.
1)open the hard spl.exe(just open, don't flash anything)
2)plug in the usb cable connect both phone and computer
3)switch on the phone
then miracle happened!
Click to expand...
Click to collapse
I just tried that out, No Joy
Mine also switches on as long as its plugged in to a PC or into the charger, However if i switch my SeX1 on without the cable I still get the tri-color screen
On thing to note though is whenever i plug my phone into a PC, I get the "USB Not Recognized" Balloon first but the storage card device does show up in My Computer
endzo said:
I just tried that out, No Joy
Mine also switches on as long as its plugged in to a PC or into the charger, However if i switch my SeX1 on without the cable I still get the tri-color screen
On thing to note though is whenever i plug my phone into a PC, I get the "USB Not Recognized" Balloon first but the storage card device does show up in My Computer
Click to expand...
Click to collapse
I have an idea, hard reset it while plugging the cable, it will solve the boot up problem
but.. now i can't charge the phone while phone on... i need to switch off the phone before charging...
This looks like same problem I have.
I was recharging my phone as normally, but as I was taking it off the charger after I thought it would be fully recharged, I noticed it hadn't loaded a bit.
I did soft-reset as I thought it would be WinMo glitch and after that it loaded only tri-colour screen. I resetted the phone about 10 times and removed battery and kept resetting. No help.
I had battery out for about 2-3 hours and after that it started normally, but now I had serious problem, it wouldn't recharge battery. I turned off phone and plugged it to charger, I saw that lights started to blink at side and saw that it would recharge normally, and left it for the night.
Morning it had fully recharged. I thought it would be ok at that moment..
Next day I plugged phone to charger again and it did not recharge again.
I started to test chargers for faulty. It wouldn't load from any of my chargers, tested from my computer that was off at time. Tested every USB plug that i could find. Nothing.
My MP3 player charged from every plug and charger, but phone did nothing. I turned on my computer, as Vista was started, I plugged phone and it started to charge! I unplugged it, plugged back, it still loaded.
But now ActiveSync started to bring up errors, saying it could not sync phone and it had problems at desktop(?). Changed phone from ActiveSync to Memorycard, it was acting normally and charging. I thought it was ActiveSync now that was glitching. Never changed it back and got that out of my mind, since I don't sync my phone with my Outlook or vice versa.
I went for a week or two charging my battery from my computer. Testing every once and while from charger, and only noticing it would not charge.
About 2 weeks ago I tested some custom roms from here, as I thought it would help my charging problem. Flashed new WM6.5 custom rom to it, did hard reset. But still it would not charge from charger, only computer.
Flashed back to stock. Next morning I took the phone to shop, where I bought it, for warranty repair, since I have had phone for only for 6 months.
They said it would take 1-3 weeks for repairs and gave me web-tracking code for it. I observed it daily.
Last week I noticed there: "Service delaying, sent for factoryrepair."
I think my phone has fried some chip.
Since then nothing has heard from there, still waiting. Hope they get it fixed fast, since I'm in trouble without my calender!
I wanted to share this all with you because I courage everybody having this problem to take it for repairs. I wouldn't believe they would send it to factoryrepair for having a minor problem.
P.S. sorry about so long text and for any misspelling, english is not my native language.
SE wants us change new phone :S mine is W37 from factory, just 1 year..
did someone solved this problem my sex1 also got this problem..i brought it to cell shop but they just took the usb port from the board itself and now i dont know what to do..the part is still not available..does anyone know the temporary solution i just want to use my phone till the parts arrive..thanks
Hi guys..
I have had my Tilt now for about 2months and recently tried downloading a 200Meg file off the web with it. It drained the power even though the charger was plugged in and so I was clever enough to fool around with chargers...Bleh.. Anyway, so what had happened is that after me switching the phone off etc. I tried charging again without downloading and when I plug the charger in, NOTHING happens..the green light flashes like normal, no light changes and no blips or notifications come up or anything. If I switch the phone off and then plug the charger in, the red light appears and stays there (and I presume it charges). So now I can´t find a fix..Seen MANY other threads regarding similar problems but 90% result in getting a replacement from the supplier which is not possible for me since I don't work off contract and neither is the warranty still valid and neither do I live even NEAR a HTC dealer. I've tried soft resets, hard resets, restarting phone with charger and battery in, without battery in etcetc. The battery is fine.
So it seems my last resort would be opening up the phone and looking if by luck I can see or measure something. Any help at all will be greatly appreciated
Brian
I have same problem, My HTC only charge when power off, No active sync... but i could up rom because in bootloader 3.56 only show USB without serieal . Yesterday i uprom ship end restore SPL. Then my HTC Kaiser can't uprom. It only sirieal when conect USB.
I think it cause by software without hardware. So everyone help us...help me too
Yeah, mine doens't get recognised by my computer at all. Which means no backups or syncs somehow I think my friend's broken TYTN II is gonna come in handy...hmm....
And just for more info, I am as I'm speaking, charging my phone (with it being off) and the red light has been on around an hour long.. Gonna see if it goes off or changes.. Will report back once something happens
Brian
Edit: I just switched my phone on (after around 2 hours charging with it being shut down) even though the light was still red, battery is now 100%.. so.. I'm now downloading the next 200meg file and another 39 files to go
Update: Just something weird.. The tilt was charging(in its shut down mode) and then suddenly switched on by itself.............. uhm..yeah.. so once it came on, i looked and everything was still the same.. pulled out the charger, switched off, put charger back in(cause the battery was about 30%) and boom, green light and switches on again bleh.. so now I fiddled with the battery and charger, and got it to charge in its off state again with the red LED.
http://forum.xda-developers.com/showthread.php?t=372266&highlight=rlod
I thiink, it can "fix in booting safe mode". But I can set it to safe mode
You can try it, follow step in the link, then re tell to me!
every oen, who can help us?!
hey, I took a look there and I tried those things but it didn't work. Apparently there is no "Safe mode" for these phones unless you have a third-party software. So just to confirm, I took a look through the user manual and found nothing, Googled "HTC TyTN II Safe Mode" and found random stuff but not much related besides third-party Apps. So then I just tried randomly fooling around with my TyTN II by holding and pressing random sets of keys while pressing the soft reset button. No luck.
Brian
http://forum.xda-developers.com/showthread.php?t=354061
I find it, i think our KAISER have two problems: can't hardspl and RELoD. Nơ i try follow thí link, maybe SDA application unlock can fix them. But KAiSER can't active sync by USB connect. Now Ifind method activesync by bluetooth. and can find SDA application unlock by SD card. I think MR jockyw2001 have many expriences can help. can you help me?,mr jockyw2001 ?