Database Develop

USB Device Not Recognized

I've been using my AT&T Tilt for nearly a month without any problems, but yesterday for reasons I cannot determine, my phone suddenly stopped being recognized by any version of Windows XP or Windows Vista. I tired Windows XP SP2 in a virtual machine on my Mac, I tried it on my wife's Windows Vista machine, and I tried it on my children's Windows Vista machine and I received the same error each and every time.
No matter what machine I plugged it into, I would immediately get a "USB Device Not Recognized" error and neither ActiveSync on Windows XP nor WMDC on Windows Vista would initiate a sync.
I've hard reset my phone multiple times, I've uninstalled and reinstalled both ActiveSync and WMDC, I've even flashed to a different OS on my phone (using my MicroSD card) and nothing has worked.
I'm beginning to wonder if maybe the USB connection on the phone may have failed. I've been contemplating sending it back to AT&T since I had a malfunctioning pixel in the middle of the screen, but with the recent problems I'm starting to lean more towards returning it and less towards living with the pixel issue.
Anyone have any ideas on what might be causing the USB problem?

Just a quick update, when I arrived at work today, I attempted to sync with my work computer (Windows Vista Business) and I had no trouble at all. I'm going to take home the cable that I have here (which came with the BlackBerry I use for work) and see if that makes any difference with my home computers.

wow
I can confirm this as well. I have the Tilt and I used a blackberry cable from my job and it synced up flawlessly. before i was getting that usb not recognized as well.

I'm having the exact same problem now.. it worked fine for 4 months and now.. it just says usb not recognized. Please post the results if your blackberry cable. thanks

I just tried a brand new usb cable and it still didn't work for me

I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!

sstolk said:
I have the same problem but i've got a solution for this and it's very simple.
For someother reason ActiveSync will boot on the background of your device even when you close it, it will boot up within 10 min or less.
This is the thing you need to do:
Before you plugin your usb cable to sync......
Run taskmanager and close activesync. When you are sure that this application is not running then plugin your USB cable.
It worked for me!
Click to expand...
Click to collapse
I've tried that, didn't work

I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.

ellergek said:
I had this exact same problem happen to me at the end of November - I was using WMDC 6.1 for months then all of a sudden I could not connect (same error message you described). I went back and looked through the MS Windows updates and identified a NVIDEA driver update had caused my problem. Used system restore to roll it back and then everything worked fine.
Click to expand...
Click to collapse
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?

DVS_WiNdz said:
How do I look back at the MS Windows updates? and this will automatically tell you whats wrong?
Click to expand...
Click to collapse
ya..i bought my girlfriend the HTC Touchdual and has the same problem as well. She can't seem to sync with her Win XP and is only her 2nd time trying to sync and it failed already. In between, I don't think there was any internet connection to update anything.
Please help!
(Sorry to borrow this thread to solve the same problem but on another device btw, I own a Kaiser myself but currently didn't face any problem yet..touch wood!!)

Dwimmerlaik, did you have any luck fixing the problem?

Solved my USB Connection issue in Vista
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.

jbenado said:
After trying everything I could find on the net to solve my inability for Vista to stay connected with my HTC Kaiser (ATT TILT), I found the problem exists with the MicroSD card. No matter what, Vista would connect then disconnect my phone after a few seconds. After weeks of searching I finally just decided to take out my 2Gb MicroSD card.....and now Vista maintain connections and I am finally able to sync via WMDC.
Spread the Word!!!! Take out the MicroSD.
Click to expand...
Click to collapse
too bad I'm not using Vista..

Anyone else have this problem and solved it?

-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).

nsa666 said:
-Try to use the USBs at the back of your PC(not on the front of the case).
-Try to buy another cable(That SHOULD BE an USB2.0 HighSpeed certified shielded cable. That costs something about $6 ).
Click to expand...
Click to collapse
I've tried the back USB ports.. don't work.. and I've tried numerous USB2.0 cables.. it just keeps saying USB device not recognized.

i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom

layzien0n0n said:
i tried uninstalling the activesync..
then. install it again..
voila, my wizard got connected..
by the way, im using the blackdiamond rom
Click to expand...
Click to collapse
Didn't work for me either
I've tried doing that multiple times..

Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.

GSLEON3 said:
Go to phone, menu, options, time zones tab, uncheck the Auto change time zone & clock.
This is a known bug in the firmware that causes A/S to automatically start & then sometimes it tries to start a second sessions of A/S when you plug in to your PC. Give it a try, have you ever noticed that A/S is running in task manager even though you're not connected or just reset? Just one thought.
Click to expand...
Click to collapse
Just tried it.. didn't work..

Windows Mobile Device Center ERROR HELP!!

Ok so I'm using
[URL="http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=2351206" [JUNE 28] ROMeOS v2.3 [/URL]
Currently
But I was using 2.2 when this problem first occurred. After I got my Phone to sync up with the exchange server at work it stopped being able to sync up through WMDC 6.1.6965
I get a Red X with an ERROR
So I backed up my data and hard reset my device which didn't resolve the issue
After that I installed the new ROMeOS 2.3 on my device and the problem disappeared, I was able to sync through WMDC fine, but as soon as I Synced it to Exchange I lost that functionality again.
Anyone know how I may resolve this or what I may have done wrong? Is it a problem with the ROM?

Solutions for your problem could be found easier if you mention what kind off error message you get. Different errors need different sulutions.
greggsauce said:
Ok so I'm using
[URL="http://forum.xda-developers.com/newreply.php?do=newreply&noquote=1&p=2351206" [JUNE 28] ROMeOS v2.3 [/URL]
Currently
But I was using 2.2 when this problem first occurred. After I got my Phone to sync up with the exchange server at work it stopped being able to sync up through WMDC 6.1.6965
I get a Red X with an ERROR
So I backed up my data and hard reset my device which didn't resolve the issue
After that I installed the new ROMeOS 2.3 on my device and the problem disappeared, I was able to sync through WMDC fine, but as soon as I Synced it to Exchange I lost that functionality again.
Anyone know how I may resolve this or what I may have done wrong? Is it a problem with the ROM?
Click to expand...
Click to collapse

I am using a HTC Diamond and have this EXACT problem! The error is simply a big error sign with the red x sign right? I tried ending the partnership, uninstalling device drivers and such but still cannot get it to even establish a partnership (let alone sync with errors)....THe phone shows a connected sign but it isn't even showing a connection on WMDC.
These issues happened after I used exchange server.
If anyone here has an answer, I would love to hear it too!

Double post...sorry

is there any solution to this problem
I am suffering from the same problem. I have an omnia phone, it was syncing very fine one month ago but i had to format my laptop and reinstall all the software again, afterwhich my pda totally lost its connection with my laptop.
it is connected and on my phone it shows that it is connected, but the WMDC shows a red cross with error and that's it, it doesn't give me any option to do. it is just a big green screen with a red cross on the bottom left corner.

same error here. anyone has a solution?

Just developed this problem after trying to copy over a 32gb file to my phone...
tried all the obvious: hard reset, re install wmdc, deleted partnerships
randomly started working just now, have no idea what I did. I just unplugged it a few times and re plugged it back in.
wtb baseball bat for WMDC and microsoft
EDIT... AGAIN NOT WORKING F***** Microsoft

xefe1 said:
Just developed this problem after trying to copy over a 32gb file to my phone...
tried all the obvious: hard reset, re install wmdc, deleted partnerships
randomly started working just now, have no idea what I did. I just unplugged it a few times and re plugged it back in.
wtb baseball bat for WMDC and microsoft
EDIT... AGAIN NOT WORKING F***** Microsoft
Click to expand...
Click to collapse
Try the same thing that make it worked in the first place

Same problem with Diamond
I am also having the same problem on my diamond after I transfered a large file. I have tried reinstalling WMDC and the bootloader and rom, I am still having this problem... Any help would be great.
Thanks.

Wrong Forum

Manager Comm (ShagCtrl) problem

Hi all,
I have a problem with the Manager Comm :
when I push the button, the program runs(ShagCtrl) but when I push the buttons to activate/deactivate the wireless/bluetooth interface, seems that there is no comunication with the hardware side.
The icon says that the interface is activated but it's not!
On Linux the wifi/BT periferals work perfectly (Thanks again Pof!)
Anyone knows the reason for this problem?

Hi Guys
I seem to have the same problem as you. Vista SP1 totaly distroys your connections and I had to reinstall vista. FN+F3+F4 allows you to do this.
I also ound that the com manager stops working as mentioned by others and even a hard or soft rest does not work. see http://forum.xda-developers.com/showthread.php?t=417268 , http://forum.xda-developers.com/showthread.php?t=421104 , http://forum.xda-developers.com/showthread.php?t=421729
I am searching the threads in the hope of someone posting a solution. I an begining to think that a flashed rom or liberated version may be the solution. If anyone one has any ideas, I would like to hear them
Best regards.

Guys, maybe it's SP1 also causing problem but mine WLAN and BT became suddenly unavailable still with no SP1 installed and having all automatic updates OFF. I just hard reset Vista, gone thru all the installations and had WLAN and BT running fine for 2-3 weeks. It simply stopped working one day (recent HTC drivers were not installed anyway).
Afterwards I've installed all hot fixes from automatic updates, all HTC new drivers dated October 2008 but didn't help. MArvell WLAN drivers are installed fine but device cannot start with error code 10 in Device Manager.
Now installing SP1, will see...

One more thing, ShagCtr freezes when I try do enable either WLAN or BT and must be forced shut down.
SP1 keep installing... for last 1hr /
need to wait

Hi all,
I've had my Shift for a few weeks now, and have tried a few of the methods described here and in other forums to update from the HTC supplied Windows Vista to Windows 7.
I've consistently hit the problem that Shift Control Center (ShagCtrl.exe) crashes once I upgrade beyond a certain point, no matter which upgrade route I choose. I really want to have ShagCtrl to have control of Wi-Fi, Bluetooth and USB etc. But I also really want to have Windows 7!
I've tried starting with an absolutely standard Vista as supplied by HTC. This is a pretty nice implementation of Vista, (as far as Vista can be nice!) and everything works as expected, with ShagCtrl available and working.
I've also tried taking a clean install of Windows 7 Ultimate onto a freshly formatted disk and installing all the drivers and programs as described.
Going the update route, everything (and in particular ShagCtrl) works until I apply the Vista SP1 update. At this point, ShagCtrl crashes with the message "ShagCtrl.exe has stopped responding. Click OK to search for a solution or...".Of course, no solution is offered!
If I go the fresh install of Windows 7 route, something similar happens. As soon as I install ShagCtrl and restart, ShagCtrl crashes in exactly the same way. I've tried running ShagCtrl.exe in Vista compatibility mode – still no go.
From comments here, it seems that some folks have a working Windows 7 with a working Shift Control Center. Can someone please give me a point-by-point description of what they did to achieve this? I really don't want to be stuck with an old version of Vista!
Thanks,
Richard

Wifi problem under Windows 7: Please READ!

Hi,
I've had problems with my wifi not working under Windows 7. Even going back to vista would not solve it. I first thought it was a hadware problem, but yesterday, I found it was windows 7 driver which was faulty.
If you don't have the wifi reconized, or the dreaded "no wifi network", please try the following:
Remove the SD card. Remove the battery, plug it again, reboot.
Go in the HTC control pannel. Make sure wifi is enabled.
Go to the device manager, find the wifi network card. If should have a yellow triangle or be down. Just disable the driver if not already disabled, the reenable it.
Reboot
You must be able to reboot (ie, windows 7 should not be stuck in the shutting down message)
Once rebooted, you should have wifi enabled.
If it's not working, try putting your windows mobile side off by putting it in bootloader mode for example. It should not boot. If wifi is not working and windows mobile is, then you haven't applied the solution properly. I'm not saying it's necessary, just that it's working for me with windows mobile off ATM.
Also, it seems putting the device to sleep create the problem. Try shutting it down each time for now. I'm sure there is a wrong parameter in the drivers for sleep mode that put the card to dead mode...
Please report if it helps.

Thanks for this. I've had loads of problems with Wifi if I try to use any SD cards so I bought a USB converter thingie and avoid the SD slot altogether...!
I do also use sleep/ hibernate a lot which I know makes the problem worse, but I like having Windows start up in seconds instead of minutes.
I'll try your technique and let you know if it does solve the problem for me - It'd be nice to use the SD slot again!

My GT-I9000M Won't Install on my Computer

When I plug my SGS Vibrant (I9000M) into my computer running Win7 Pro 64-bit the icon for drivers being installed pops up in the tray. However, all drivers for the phone fail to be installed. I have installed Kies, but it does not connect the phone, it does continuously try connecting to it though. I also notice the screen of the SGS is flashing. You can breifly see the USB sign on it, but then it just continuously alternates between that and the idle screen in rapid succession. On the idle screen I noticed the top had a bar mentioning mtp application. Any advice in solving this issue would greatly be appreciated. Thanks in advance.

you need try on a winXP computer
many people have reported problem on Vista / 7
you can try to do it again by "Run AS" administrator

I have the same effing problem man. Happened just now and was trying to find a solutions on the forums and your topic just popped up.
The very funny thing is that I am currently trying to connect the phone to my laptop ( WIN7 x64) and it doesn't work while at my office computer running also WIN7 X64 it works flawlessly.
Maybe somebody has an idea about this.
May I mention that I cannot see the phone in My computer and Kies just hangs at the loading forever
I also have the Connect/Homescreen screens dancing and changing back and forth in a rapid succession.

I've had some minor success. I've gotten 2/3 of the drivers installed, but the MTP usb device won't install. I've tried a couple of the ideas floating around when I googled the issue, but still no success with it.

More info in the issue in the FAQ
forum.xda-developers.com/showthread.php?t=723596
Hint: Search in page for "Wuala"
I'm downloading those drivers to try now. I'll get back with results if any.

I've gotten my computer to recognize the phone finally and the MTP USB device driver seems to be installed yet Kies still won't connect to the phone.
The steps I followed were:
1. Unmount Internal SD Card
2. Format Internal SD Card
3. Connect to computer
After those steps it connected fine except for Kies still messing around. The phone no longer does the connect/home dance, instead Kies is in a continuous loop of trying to connect while the phone says it is connected.
I'm thinking of trying the Windows XP Virtual Machine next.

I've tried for hours now with little success for my computer recognizing it, but the little success I had achieved with my previous post undid itself and now that fix no longer works. I've tried older versions of Kies, but the older versions of Kies don't support the SGS and the newer versions don't even recognize the phone. I've done almost everything I can possibly think of and find on google in getting my phone recognized by my comp. I'm so close to returning this phone to go back to my blackberry. If anyone can think of anything that may help, please advise. Thanks again.

Well, the problem has finally been solved. I had to completely reinstall windows to fix it. Hopefully this phone is wort the mad amounts of stress it has caused me so far.

wow, that was pretty insane, have to reinstall entire OS just to get KIES to work?