Hello XDA,
I have searched so many topics and also wikis to try and find a solution to why my Touch Diamond drops a call when connected.
When I receive or make a call on my Diamond it will go through exellent but sometimes in longer calls both when driving and at my office it will drop the call for no reason. It happens quite often and it irritates me to no end when having important business calls.
I have found some topics on the matter with "problems" changing between nets but this also happens when at the office.
I have updated all the latest ROMs from HTC and searched for topics on this matter but still i cant figure out why it drops the call.
With the new ROM u have the slider so I know its not because i press the "screen" and it also happens when its connected to the car Bluetooth.
HELP APPRECIATED
thanks in advance,
Soren
has any1 seen a topic regarding same issue?
updated the topic with more info
Hope some1 out there with expert knowledge can help me!
Soren
last try
Any1 in here experiencing same issues with their phone?
Or should I just deliver it for testing with the company?
Soren
Welcome to the world of HTC. If it's not too late, return it to the shop and get something else. I've persisted with mine for a little over 4 months but my patience is now wearing thin. Too many bugs and I'm fed up with having to perform soft resets on a daily basis. Mine is going up on eBay.
Related
Hi,
I have a problem with my Tytn II. When I'm calling with the phone to my ear (not even with the speaker on), the sound on the other side regularly drops to a very low level, and then goes up again. I however, keep hearing the person on the other side of the line without a problem.
This happens in some calls, not everytime. And if it occurs, it occurs on some moments, a few times in a row, and then it works fine afterwards.
It's my second Tytn II already, since I exchanged the first one, which had exactly the same problem. I already disabled 3G, but it didn't help...
1. Anybody who has the same problems? Any solutions?
2. Is this the fault of the device, or is it a network setting/problem?
3. Anything else you guys can suggest I try...?
Update: I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Thanks
Nobody can help me...?
There are more people who have this problem. I just called to HTC support to report the speaker-problem. During the call, the person could not hear me at certain moments. But I was not using the speaker! She included this in the ticket. They have no answer at the moment.
Come on people... Please post your experience here, so I can be sure if this device is faulty or not...
Did you try to change the "Settings > System > Microphone AGC" Settings?
SurfHost said:
Did you try to change the "Settings > System > Microphone AGC" Settings?
Click to expand...
Click to collapse
Yep, didn't help
No one else has this...?
hardware issue?
rzanology said:
hardware issue?
Click to expand...
Click to collapse
I think so yes... but I'm asking here to see if it's only my device that has it, or other people are having it too...
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
darkilici said:
Nope, i have similar issues too. I find that when people don't hear me if i use Mute/Unmute, the issue goes away (at least for that call). Like you, i cannot always reproduce it, it happens from time to time, but no specific rule of occurrence.
Click to expand...
Click to collapse
I have not tried that yet... What network/country are you on?
Nobody else...?
I guess I do have a faulty device then
clippy said:
Nobody else...?
I guess I do have a faulty device then
Click to expand...
Click to collapse
Just noticed your posting. Yes I have this problem too. Am on Orange UK. I thought it was just the people I was talking to who were being ignorant & not listening to me properly.
Also noticed that the phone often just turns itself onto silent or vibrate even though I always keep both volume settings at full. Bizarre!!
If these two issues persist then I will be calling Orange as I keep missing calls due to the volume issue & secondly as it's a phone people should be able to use it as such.
*come back my beloved HTC Universal - your size is forgiven*
Sound drop
Hey people,
I've noticed the same here, i found another post on the forum that has the answer.
It worked for me.
This is what you can do:
Go to properties and the choose phone, then go to tab Band.
Here you change type network tot gms instead of auto. This wil increase your signal strength!
I'm kicking this post, since I got me another device again (third one already), this time a Dutch version (since 2 WWE versions had the problem).
I still have the same problem. On some calls, I cannot be heard from time to time on the other side of the line, which is really annoying.
Could this have something to do with the 3G/data connection problem mentioned in another post?
Just noticed this thread...
Same problems here, on an at&t Tilt.
My hope is that this is just a radio issue, and can be fixed in an update.
Finally I have found others with this problem! Thought I was going mad.
I sent my device back to htc and they replaced the board, but I am still having this issue. Sent it back to them today but now I dont hold out much hope of this being fixed now I see others have tried replacements. Very strange that only a few of us are getting it, even with different / devices new boards.
Are others not experiencing this at all or are they just putting up with it as it is a new device. Very annoying for personal use, but for business it is totally unusable.
Anyone have any ideas on what is causing this / how to resolve?
Thanks,
Steve
I now have the same problem after installing MS Voice command, I am wondering if everyone else in this post is using MS Voice command or is just a coincidence that the problem started after it was installed.
hmm
any fix for this then?
Hi folks
I'm wondering if my Kaiser is defective somehow. On occasions, during phonecalls, people are complaining about not being able to hear me loud enough, then after a few seconds they can hear me loud and clear again, without me doing anything.
This happens to almost every phonecall I make, which makes my skin crawl each time, as I'm afraid I could be using an expensive, yet defective Kaiser
Has anyone else experienced this, and if so found a solution?
Thanks for your interest!
Possible App conflict
I encounter the same problem and found out that a 3rd party application (resco audio recorder) is the culprit. Aparrently I enabled an option to record all voice calls and in effect, causes the 3rd party not to hear me. maybe you have the same issues
Try uninstalling any applications that might use the built in microphone and try.
Otherwise, you could have a defective Kaiser.
Try a different radio.
i have the same problem too. What is the best radio to use???
Doesn't upgrading the radio require a ROM update?
Upgrading the radio does indeed require a ROM update, but this is not the same part of the ROM as you would flash for example the AT&T or Dutty's latest to. You can change the radio ROM independantly of the 'application' ROM.
For my personally, the .17 radio ROM seems to work best, but others feel .31 feels best for them. You will have to consult the radio ROM thread (Kaiser -> Upgrading) for further information as to how to change them, and which ROM is compatible with your system.
EDIT: Note that this may or may not help with your issue, I simply do not know and you will have to try it yourself. It's just a suggestion that may fix this issue for you.
well why the hell cannot HTC do this at factory??? they really are dumb arses.
i dont expect to have to play with a phone changing files etc just to allow the person i am calling to hear me.
I wish NOKIA OR SAMSUNG had made it
If you've got a stock rom and radio - completely un flashed from new, then the problem is more likely to be hardware related. If you've changed the rom then there is a good chance that the problem is because the radio also needs to change.
Check here for which radios work with which roms.
I can't help with which will work for you but I've tried most radios and I've found 1.27.12.17 and 1.27.12.32 work well with stanfard HTC rom and also all of Dutty's and Schaps roms.
Yah, the same problem and found so far a brick wall as far as resolution. I am unsure if new radio will resolve the problem as one user has returned his "tilt" phone 3 times under warranty just for the speaker problem and each time the speakerphone did not work even when "replaced". Also, other users have tried different radio/rom as well as "replacing" there phone through warranty: each time result the same; speakerphone did not work.
Here are a couple links relating to the problem but each time the problem seemed to remain.
Here is first post under xda (5 pages i think;relates to speaker problem; you will see users tried different radios and such but no resolution to problem ever found):
http://forum.xda-developers.com/showthread.php?t=337931&page=5
here is another link from mobile planet that i started....
http://www.mobileplanet.com/ft.aspx?k=104689
resolution to this problem remains elusive. Some speculate that its due to non duplex design of the hardware while others speculate there might be some type of hack to correct this; but so far no fix has been found. Given the poor state of video drivers for this device; one has to wonder though if this is a software issue; but who knows.
Discussions regarding "callers not been able to hear me" seem to have died off.
I am still having this issue having tried many many different radios and roms. It's got to the point where I don't use the phone for calls anymore.
Today I flashed my phone back to the Taiwanese ROM and restored the OEM bootloader and went into the HTC service center. Of course the first thing they tried to do was test it on the spot by calling me in the shop. True to form it didn't show the issue which led them to believe it was more of a reception/network issue, even though I know it isn't. I have left it with them to send to their "technicians" and will await their outcome.
I asked another friend today if he's had the same issue where callers can't hear him and he does. Does anyone else still get "sorry I can't hear you" on nearly every call? I had always put this issue down to the crappy cellphone network in Taiwan but I had the same issue when I went back home last month where I've never had any phone call quality issues in the past (Vodafone NZ).
I'll post the outcome from HTC on Mon 6th Oct.
I'll probably get shot down in flames here but ...
The company I work for bought 200 Kaisers for our techs .... within a few days we people were complaining that the person on the other end of the phone couldn't hear them. It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Might be something to look at when/if I get my phone back. Out of interest... where is the mic???
The fact that the sound cuts in out out for my callers would suggest that it is a different issue though. It goes very very faint for them and then comes back to normal all without me moving or raising my voice.
Bottom right of the phone.... under the "reset" button.
Wow, I never knew that's where the mic was! Thanks!
That tiny hole next to the mini USB? It's almost on the back of the phone and definitely not close to the mouth when holding with your right hand.
I'll have to keep that in mind and see if it helps...
Yeah that's the one .... hold your phone in your right hand and let your hand relax a little and see where the mic ends up!! Completely covered by your hand!!
London luke said:
I wish NOKIA OR SAMSUNG had made it
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Click to collapse
i wouldn't say that unless you wanna piss alot of people off
DRZ400 said:
It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Click to expand...
Click to collapse
You're right!! I got my phone back from HTC and they couldn't fault the mic. When i got home I tested it with my usual hand grip and sure enough it blocks the mic completely and nothing can be heard by the person on the other end.
Fault = I have fat hands
Hopefully this thread will help anyone else with similar issues.
LOL ... I wonder how many they get daily due to this!!
I'm a leftie so my hands aren't blocking the mic. I also had this problem with the Qtek 8310
Hi,
[RANT]
I like many of you, love to upgrade my phone. New apps/Roms every other day. But I am having trouble with this process and I was wondering if any of you have experienced the same.
I live in an area with poor Coverage and O2 gives my about 2 bars at home where as my girlfriends network (Orange) has zero coverage.
She often borrows my phone when at home (or when out and about, if hers is on charge / left in the car etc. etc.)
The problem I am having is that every time I add a new app or flash a Rom (recently Dutty V4, PocketCm and S2u2) I get nagged with, "what have you done that for?", "you've changed you phone and now I can't use it".
Any problem with my phone, no matter how little or unrelated to the software it is always my fault for filling the phone full of crap. "Why can I leave it alone?" she asks. - She just doesn't get it.
My current solution is http://www.hackaday.com/2007/10/23/cell-phone-taser/ . Does anyone else suffer from similar problems. If so can you please post you less violent suggestions here...
[/RANT]
P.S. I am not sexist, anyone who complains about what you do to your phone counts.
Oh man, my missus ALWAYS moans when I change even so much as a plugin on my today screen! Really annoys me!
Simple solution. Tell them (spouses and girlfriends) to buy there "own" phone. I kind of like mine all customized, once someone asks if they can make a quick call, they never ask again cause they cant figure out how to use it most of the time.
Hi all!
I have two phones - one in my car and one in my pocket. I've been noticing that a lot of people only wait for like one ring (on my diamond) before hanging up, so I figured I should compare with my car phone with a twin SIM. Now, the car phone will ring for almost 20-25 seconds before the diamond starts, and I can only have a 30 sec delay before the call goes to voice mail.
Anyone else noticed this? HTC tech support told me to do a hard reset, but since I've already done two of those in the last week I doubt that'll do much for me.
I'd appreciate any help!
Cheers
tiwas2 said:
Hi all!
I have two phones - one in my car and one in my pocket. I've been noticing that a lot of people only wait for like one ring (on my diamond) before hanging up, so I figured I should compare with my car phone with a twin SIM. Now, the car phone will ring for almost 20-25 seconds before the diamond starts, and I can only have a 30 sec delay before the call goes to voice mail.
Anyone else noticed this? HTC tech support told me to do a hard reset, but since I've already done two of those in the last week I doubt that'll do much for me.
I'd appreciate any help!
Cheers
Click to expand...
Click to collapse
There's been various threads on this particular issue... although the delays most people experience are in the "up to 3 seconds" mark.. Apparently a 1-2 second delay is normal for windows - whereas you say the delay in yours is 20-25 seconds!
You may want to check the size of your ringtone file to see if it's too big or;
Also, have a look here to see if there's anything that might help....
http://forum.xda-developers.com/showthread.php?t=258109
(also, do a search and check out the other threads relating to this topic)
You haven't told us what ROM you're using, but if nothing else works and you're confident in following instructions, there's a sticky thread in the "....Diamond ROMs ...." section of this forum that goes through step by step on how to flash you're ROM with a nicely cooked version, courtesy of the hard-working chefs.... (just a reminder that you do this at your own risk - but it's not as scary as it seems!)
Hope this helps!
Thanks for the reply, and sorry about not mentioning the ROM version I'm running. It's actually a Panosha (sp?) 2.0 with one of the newer radios. I already tried the "long wav fix" but to no avail, so I'm actually thinking about flashing it back to stock to see if that fixes it :S
Cheers!
Just install the WM5 patch you can find on this forum. It solved the issue for me. No anymore delay..
genfersee said:
Just install the WM5 patch you can find on this forum. It solved the issue for me. No anymore delay..
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Click to collapse
YES IT WORKS....I USE IT ON EVERY ROM I FLASH
oppss sorry for shouting
here you go......don't worrie is does work on the diamond too
http://forum.xda-developers.com/showthread.php?t=258109
Guys please maybe this time you'll help me, i think I saw somewhere on the forum this problem but can;t find it now. The problem is when somebody's calling me and I pick up the phone I have to say HELO, HELO few times and there is no answer from the other side. This delay lasts about 2 - 3 second from the picking up the call.HOW to hear the caller right after pressing answer button????? I'm starting to loosing my nervous to this phone-even the worst crap for 10$ doesn't have so many problems with BASICS things like calling,texting -as this toy for 500$ ....
I guess I'm again the only one with this. If U don't know how to help me just write you've got the same to make me fell not the only one that have that issue
Same Problem
Yes mate,
i do have the same problem.1.93 rom
Same here.. Hello? Hello? Hello, oh - yes - now I can hear you. Happens all the time with my phone.
Yep same with me, and my bro's HD
Try picking the phone after 3-4 rings .. may be that'll help cut down the delay.