Related
Ok no idea how this happened so I'm sorry I can't say exactly what went wrong. Last night I noticed that for some reason none of my mp3s were showing up in the library. Was out with some friends so just went on with my night until I tried to use PocketCM Contacts. Some reason it wouldn't load and I had to uninstall it and switch my softkey back to standard contacts. Latter on I realized that everything on my storage card was somehow gone.
In settings - memory it still shows the same amount of file space taken up on the card and I have tried removing it a few times and resetting.
If it's all gone that's ok because I have copies of all the programs I had installed. Only problem really is that I don't think I have the mp3s on my computer.
Was just wondering if this has happened before and if there is a chance the files are still there since the space on the card is still used. I also plugged the phone into active sync and it also shows nothing on the card.
This is a common problem and there are lots of things that cause it. Primarily, it is installing programs on your SD card, and leaving them running and your phone hibernating.
Typically when this happens, a simple soft reset will fix the problem... but I always suggest keeping up to date back ups of your SD card in order to avoid losing all your data.
I'm in a car at the moment using internet sharing on my phone, so I'm not going to find you all the links, but run a search on the site for "Corrupt SD Card" or "disappearing SD card" and you'll find lots of info about it.
Thanks man. Since I lost all my programs I think I'm gonna reflash the phone too. Want to try touch-it out.
man it has happened to me like 3 times on my wing. the first time i soft reset my phone and it worked. The next time i deleted my documents folder because it was showing 2 of them and i lost everything. I formatted the card and it messed up again this weekend. I ended up flashing to the touch it rom yesterday to see if it would make my phone more stable because i read that it might be the phone making my card act up.
I searched for ways to fix it and downloaded programs but they didnt work because my SD wasnt recognized by the programs. I lost 400 songs and ringtones and videos the first time and 500 songs the next. I have all the songs on my cpu but i made them all smaller to save space and that took a while. I dont even feel like putting anymore music on there because i might end up losing it all again.
Just keep contant backups of your card in case it happens... I bought a USB 2.0 card reader Stick thing for like $20... so I can copy files back and forth faster than thru activesync.
You may remember me. I posted a thread before about 'sd card failure'.
I stopped posting because the problem was gone. until now.
I was listening to same music when I got a notification that my battery was low, then my Kaiser hung, I soft reset it and then it stopped reading the SD card.
I tried a hard-reset, no go.
My PC is reading both (a 1 GB and a 8 GB micro SD card) without any problems
Any ideas what happened?
I going to find out how I fixed it the first time, but I’m afraid that it was an accidental repair.
Have you tried accessing the sd card on a PC to ensure the events of the hang did not corrupt the card in some way?
Yes I have,
to be sure I formated the SD card. Didn't work.
Guys, sorry..
The Kaiser is reading the sd-card again.
I hate it whene I dont understand what is wrong.
Sorry for the ****like English
Thanks for help anyway
All HTC phone types have this same problem. It does not occur often, but when it does all you can do is re-insert, and re-insert, and re-insert... until suddenly the problem is gone again. I don't think anyone knows what causes it, but taking the card out and putting it back in 10-20 times seems a sure way to fix it.
SteRo said:
All HTC phone types have this same problem. It does not occur often, but when it does all you can do is re-insert, and re-insert, and re-insert... until suddenly the problem is gone again. I don't think anyone knows what causes it, but taking the card out and putting it back in 10-20 times seems a sure way to fix it.
Click to expand...
Click to collapse
It does..
Good to here I'm not the onlyone with this problem.
Thanks for de replays
You all didn't mention what brand/size/type card? I had this problem with every HTC phone I owned, EXCEPT the Tilt/Kaiser. I'm on my 10th month now with -0- problems.
GWelker62 said:
I had this problem with every HTC phone I owned, EXCEPT the Tilt/Kaiser. I'm on my 10th month now with -0- problems.
Click to expand...
Click to collapse
Exact same here. Just not 10 months yet
Has anyone experienced the following:
I have tried several different ROMS. After I flash the ROM things go really well. All is working, running fast and then after 24 to 36 hours my device just gets so bogged down that it takes a long time to do anything. Any program I launch will easily take at least 30 seconds to launch if it launches at all. If i soft reset it does nothing for the problem. I have changed batteries to see if that helped (of course it didnt nor did I expect it too). All that fixes it is another hard reset.
Does this sound like an issue i need to send the phone into HTC for? Possible hardware issue? Could a bad SD Card cause something like that? HARD SPL? Anyone else been through this? thanks in advance guys/gals
mallman said:
Has anyone experienced the following:
I have tried several different ROMS. After I flash the ROM things go really well. All is working, running fast and then after 24 to 36 hours my device just gets so bogged down that it takes a long time to do anything. Any program I launch will easily take at least 30 seconds to launch if it launches at all. If i soft reset it does nothing for the problem. I have changed batteries to see if that helped (of course it didnt nor did I expect it too). All that fixes it is another hard reset.
Does this sound like an issue i need to send the phone into HTC for? Possible hardware issue? Could a bad SD Card cause something like that? HARD SPL? Anyone else been through this? thanks in advance guys/gals
Click to expand...
Click to collapse
Have you used cooked and shipped roms too?
If you have not tried, try to flash a shipped rom and see how goes. If it will go well then try to reflash with your preferred cooked one.
If you have already tried a shipped one, I don't know, it's a little strange. If you thik to have a bad SD card, try to use the pda without it. But I don't think it can cause all the things you have written.
I had a similler issue and a clear storage solved it.
after flashing your HD or any other pocket pc with cocked or original ROM, it always recommend it to do a cealr storage from settings-->systems--> clear storage.
do a clear storage and i am sure your issue will dissapear.
good luck
love is me said:
I had a similler issue and a clear storage solved it.
after flashing your HD or any other pocket pc with cocked or original ROM, it always recommend it to do a cealr storage from settings-->systems--> clear storage.
do a clear storage and i am sure your issue will dissapear.
good luck
Click to expand...
Click to collapse
well trying to backup the data on my card showed me it has major problems lol. thanks for the tip. will try to jsut format it and see what happens.
mallman said:
well trying to backup the data on my card showed me it has major problems lol. thanks for the tip. will try to jsut format it and see what happens.
Click to expand...
Click to collapse
What do you mean with "major problems"?
What you described is really weird.
I flash too all the time, but the HD never gets slow.
Is clear storage for your SD card then?
mcowly said:
What do you mean with "major problems"?
What you described is really weird.
I flash too all the time, but the HD never gets slow.
Is clear storage for your SD card then?
Click to expand...
Click to collapse
when i tried to copy stuff from my card onto my pc to back up the data it kep freezing up on my pc and became unreadable. i would have to take the card out and start again. Eventually i just formatted it and now it works great. No clear storage doesnt appear to be for the storage card but I tried it. I had so much stuff on my SD card that im sure my HD was trying to run programs and since my SD card was unreadable it was killing the device.
I had a similar problem, and I was forced to format my SD card too. Luckily I was able to save 95% of contents before to lose everything .I experienced some folders became unreadable (unaccessible), and card was full of "strange" folders with unreadable characthers and improbable sizes (I thought I had some terabyte ).
I think stock microsd isn't the best... Simply I must remember to backup it more often
Exactly like mallman, formatting solved the problem
dagosjt said:
I had a similar problem, and I was forced to format my SD card too. Luckily I was able to save 95% of contents before to lose everything .I experienced some folders became unreadable (unaccessible), and card was full of "strange" folders with unreadable characthers and improbable sizes (I thought I had some terabyte ).
I think stock microsd isn't the best... Simply I must remember to backup it more often
Exactly like mallman, formatting solved the problem
Click to expand...
Click to collapse
Well the only difference is that my problem came back this morning which was after formatting yesterday. I have determined my card is bad so I swapped it out for a new card and we will see how that goes. If my device is having the problem and i just take the card out my device runs like a champ, pop it back in and slooooow I agree, I will get my card on a regular backup schedule very soon. Well, once my ned 16gb gets here. This 8 gig is just too small lol
I ran into a problem like yours when using WAD 2 on my Polaris with particular cooked ROMS that seemed to have a SD card problem....see post on Lakeridge here where someone pointed out to me where the problem was coming from http://www.lakeridgesoftware.com/forum/showthread.php?t=14568&highlight=WAD+storage , the only way I fixed the problem was flashing to a different ROM.
namaste74 said:
I ran into a problem like yours when using WAD 2 on my Polaris with particular cooked ROMS that seemed to have a SD card problem....see post on Lakeridge here where someone pointed out to me where the problem was coming from http://www.lakeridgesoftware.com/forum/showthread.php?t=14568&highlight=WAD+storage , the only way I fixed the problem was flashing to a different ROM.
Click to expand...
Click to collapse
checking it out now. I can tel lyou that this has to be the porblem because of course my 8gb card wasnt the solution because my device is dog slow AGAIN lol
edit: ok i will try a new rom and see. I have had this problem with Dutty's and Dav, if it happens to a third rom I will try th estock ROM and if it happens there I am spellbounded
HD is not slow. If yours takes 30 seconds to respond, something is wrong. I would take a look at the SD card. I used to have this problem in my Athena, causing constant freezes and soft reset. When I did a sktools benchmarking, it was clear that the unit was reading and writing to the card extremely slowly. I reformatted the card with incorrect parameter causing that problem. After reformatting with the formating parameter, my Athena resume the nomal fast response.
mallman said:
checking it out now. I can tel lyou that this has to be the porblem because of course my 8gb card wasnt the solution because my device is dog slow AGAIN lol
edit: ok i will try a new rom and see. I have had this problem with Dutty's and Dav, if it happens to a third rom I will try th estock ROM and if it happens there I am spellbounded
Click to expand...
Click to collapse
Check out Johnpatcher's barebone ROM http://forum.xda-developers.com/showthread.php?t=472972. I find it runs excellent but you'll need to archive CABs of your favorite programs. The performance I think is great, commented about that in the thread too (WAD 2 on the ROM), I have like 70% - 65% free memory all day.
ok testing touch of HD with WAD2 to see if I can replicate teh problem. (fingers crossed)
mallman said:
ok testing touch of HD with WAD2 to see if I can replicate teh problem. (fingers crossed)
Click to expand...
Click to collapse
I had it running on Laurentis's ROM too without a problem. Shame he seems to have left. But i do really recomend the barebones ROM, at first boot it only used 10% mem.
Anyway, hope it works for you and keep those theme's coming
namaste74 said:
I had it running on Laurentis's ROM too without a problem. Shame he seems to have left. But i do really recomend the barebones ROM, at first boot it only used 10% mem.
Anyway, hope it works for you and keep those theme's coming
Click to expand...
Click to collapse
well i never had a problem with the shipped rom and WAD2. I can confirm that touch of HD rom also shows the same problem. I can try the barebones rom and see what happens then if it doesnt work i am going back to shipped rom because nothign beats WAD2 (in my humble opinion)
and ps. i have tried multiple SD cards so i confirmed that isnt the problem
mallman said:
well i never had a problem with the shipped rom and WAD2. I can confirm that touch of HD rom also shows the same problem. I can try the barebones rom and see what happens then if it doesnt work i am going back to shipped rom because nothign beats WAD2 (in my humble opinion)
and ps. i have tried multiple SD cards so i confirmed that isnt the problem
Click to expand...
Click to collapse
Maybe you might want to PM those cookers to let them know about the bug, it was prevalent on many Polaris ROMS too for some time. Good luck, the barebones ROM hasn't had any problems so far, its fast and very responsive but lacks the bells and whistles of the bigger ROMS.
Now that you are speaking of, I can confirm I was using WAD2 (the trial, I don't think is important...) when I had the problem.
I'm currently NOT using at the moment because too many problems still with TF3D and no more problem with microSD card.
At this point I think I'll wait a little before to try again
I too would like to use WAD!
just wanted to report back so far so good with the stock ROM. Ive rebooted and done all kinds of things that typically kill it with the cooked ROMs.
strange story!!
maybe you make too many themes??
mcowly said:
strange story!!
maybe you make too many themes??
Click to expand...
Click to collapse
lol, im guilty!!!
Well just for everyone's knowledge, still no problems with stock ROM so I am willing to say problem solved. I cant run a cooked ROM and expect to use WAD2 I will start PM'ing all the cooks I see tomorrow and letting them know this and maybe they know of a fix. Thanks for all the help everyone
Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
cabe0018 said:
Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
Click to expand...
Click to collapse
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Thank you
xdrc45 said:
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Click to expand...
Click to collapse
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
cabe0018 said:
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
Click to expand...
Click to collapse
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
xdrc45 said:
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
Click to expand...
Click to collapse
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
cabe0018 said:
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
Click to expand...
Click to collapse
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
xdrc45 said:
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
Click to expand...
Click to collapse
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
cabe0018 said:
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
Click to expand...
Click to collapse
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
xdrc45 said:
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
Click to expand...
Click to collapse
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
cabe0018 said:
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
Click to expand...
Click to collapse
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
xdrc45 said:
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
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While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
cabe0018 said:
While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
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I think that's a good choice and hopefully the next one won't have the same problems for you!
The best thing to do when you get the new one is boot into bootloader mode and check the information, if you want post back all the info from the BL screen or provide a screen shot of it. Also go into settings, about phone, more info and post back all the information from there too. That way we can make sure everything is up to par on the device and functioning like it should and make sure it's not bricked and if it is we'll get it taken care of for you!
Hey guys!
I'm having some serious issues with my HD7... the other night I put it on my charger and went to bed. When I woke up the next morning my device was unresponsive, for one the alarms didn't go off on it. The charging indicator led was lit... I pushed the power button to wake it up and nothing happened (I thought ok, strange) I unplugged it from the charger, indicator light went off and still nothing, it was at this point that I noticed our cat chewed the crap out of the devices USB cable in the middle of the night. (Ugh!!) So I removed the battery and rebooted it and everything seemed fine. A little while later I went to use it and I pushed the power button to wake the screen and again not responsive, remove the battery and reboot and it seems fine. Later I was on it on XDA and I set it down for a min and it starts to go into sleep mode and freezes on a partially dark screen and none of the buttons work, power, volume up/down, camera or the soft keys, pull the battery and reboot its fine, this continues throughout the day so I did a hard reset and the problem still persists. So this continues on for 2 days, so I flashed back to stock rom and perform a hard reset before the first boot and i run stock for a day to see if this helps and unfortunately not it still has the problem. I'm back on DS v7.8 and have performed numerous hard resets now but I think there is a definite hardware issue from when the cat chewed on the cable while it was plugged in!
I have the insurance on the device and can make a claim but the chances of me getting a brand new one from Asurion are slim to none and will probably end up with a refurbished one and I would prefer to just keep mine!
So I'm turning to my great and knowledgeable friends here at XDA for any advice or suggestions on how to fix this problem.
Many thanks in advance!
you do understand that your v7.8 is a betta version and has a lot of bugs, right?
http://forum.xda-developers.com/showpost.php?p=17735584&postcount=3
so try a mango rom and let me know!
Meivoon said:
you do understand that your v7.8 is a betta version and has a lot of bugs, right?
http://forum.xda-developers.com/showpost.php?p=17735584&postcount=3
so try a mango rom and let me know!
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I do understand that it's buggy and isn't the most stable rom... That's obviously a sacrifice with running a beta version!
As stated in the OP, I flashed my device back to a stock/shipped 7392 rom and ran that for a full day and a half. Then after my post yesterday I flashed back to 7720 Mango rom for a day now and still continue to experienced the exact same problems.
I was actually experiencing the problem before I ever flashed to DS v7.8... Just to clarify between flashing 7392, 7720, DS v7.78 and DS v7.8 the device experiences the issues evenly across the board... Unfortunately no one rom made it any better.
Thanks for the idea though!
I think I've just come to accept the fact that when the cat chewed the USB cable it caused some short circuitry which in turn caused some hardware damage.
After talking to Asurion earlier today, they have informed me that I'm not the first person to experience an issue with their device after a pet had chewed/damaged the USB cable while it was plugged in... They have had multiple claims for the same reason. I will be receiving my replacement device sometime tomorrow, well technically today now!
well, initially, my thought was a bad flash... but you reflashed.
so, my thoughts go to either battery or microSD card.
maybe try re-XSPL-ing.
if still same issue, would try another battery or microSD card.
honestly, though, unsure of a definitive solution.
regards.
I know this ones been a tough nut to crack... I've been racking my brain on it for a week now!
I've re-XSPL-ed twice now and have flashed it more times than I'd like to admit...lol
I have a backup battery and have tried that too with no success.
I haven't tried a different SD card yet - Good idea... It had crossed my mind but is such a pain in the "you know what" to unlock the SD card card and swap it out.
I am preparing for it though, I just downloaded Cab Sender and Storage Lock Cab. Guess I'll have to flash it again to a rom that supports Cab sender and since I'm getting my replacement device today, I need to unlock and remove my 32gb SD card anyway and that will give me the opportunity to try a different SD card in it and see how it performs.
I'm debating on whether or not to send mine back... I have 15 days to return mine after I receive the replacement, if I don't they only charge me $75 for it.. I didn't think that was bad at all and it's almost worth it to keep it for $75 and see if I can get it functioning like normal.
BTW Shadow... love your new avatar/forum pic!
xdrc45 said:
I know this ones been a tough nut to crack... I've been racking my brain on it for a week now!
I've re-XSPL-ed twice now and have flashed it more times than I'd like to admit...lol
I have a backup battery and have tried that too with no success.
I haven't tried a different SD card yet - Good idea... It had crossed my mind but is such a pain in the "you know what" to unlock the SD card card and swap it out.
I am preparing for it though, I just downloaded Cab Sender and Storage Lock Cab. Guess I'll have to flash it again to a rom that supports Cab sender and since I'm getting my replacement device today, I need to unlock and remove my 32gb SD card anyway and that will give me the opportunity to try a different SD card in it and see how it performs.
I'm debating on whether or not to send mine back... I have 15 days to return mine after I receive the replacement, if I don't they only charge me $75 for it.. I didn't think that was bad at all and it's almost worth it to keep it for $75 and see if I can get it functioning like normal.
BTW Shadow... love your new avatar/forum pic!
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only $75 for a new, refurb HD7? that is a steal!
they still for about $150 on eBay.
good luck on your venture and don't forget to report back.
and thanks.
This is the exact same issue I've been having with my HD7s. And I was running stock Mango since AT&T had never pushed any updates when this started. Since it started happening I tried the manual upgrades to 8107 and 8773 and it's still happening during the charge, and a few times it's locked when I didn't lock the screen and it was attempting to auto-lock. Anyone figure out if it is indeed hardware or if it's just something else happening?
So, I think I located the source of the crashes. After I've disabled WI-Fi for three days I haven't had a crash. Would upgrading to the Mango v2 drivers possibly fix this? It's not a huge issue to turn on Wi-Fi as needed, but it did work for months without me having to disable Wi-Fi to get a reliable phone.
mancide said:
So, I think I located the source of the crashes. After I've disabled WI-Fi for three days I haven't had a crash. Would upgrading to the Mango v2 drivers possibly fix this? It's not a huge issue to turn on Wi-Fi as needed, but it did work for months without me having to disable Wi-Fi to get a reliable phone.
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Did you ever get your HD7 working properly and did you try the v2 drivers?
Here's the update for my device....
I flashed Dynamics 7 to my old HD7 and installed Storage Lock cab via cab sender, (which Storage lock ran very well on D7 and didn't cause any problems with the rom) unlocked the 32gb SD card I had in it and removed it from the device. I re-installed the original 16gb SD card (that I was locked out of completely) and put the device back together, booted the device, performed a hard reset and what do you know... the device unlocked and recognized the SD card.
I then flashed it back to stock 7392 rom and ran the device on it for the next 2 days and the problem still persisted. So I flashed it to stock 7720 Mango to see if maybe the Mango rom would help...no luck still having problems. So I came to the conclusion that a new SD card in the device was no gonna solve the issue. I Then downgraded the SPL and XSPL-ed the device and re-installed D7 and Storage Lock cab, unlocked the SD card and removed it from the device.
Now I had already received my replacement HD7 and all new accessories. I downgraded the SPL from 5.xxx to 3.xxx via the goldcard method. XSPL-ed the device and installed D7 and Storage Lock cab, unlocked the 16gb SD card in the device, removed it and then installed the 32gb SD card. Put it back together booted it, hard reset and the 32gb was acknowledged fine in the new replacement device. I then flashed Deepshining 7.8 to it.
Since I just removed my 16gb SD card from my new HD7 and the old one was still disassembled, I figure I'd give this SD card a try in it. I installed the 16gb to the old HD7 and put it back together, booted it, hard reset and the SD card was acknowledged just fine but the problem still persisted.
I though well for the cost of keeping the old HD7 it might be worth it, I inserted the SIM card in the device and it wouldn't work... Once you activate the new replacement device Asurion deactivates the old device, so that you can't use it or sell it to someone, so the device becomes useless other than WiFi. So I unlocked the 16gb SD card, removed it and the SIM card. Flashed the device back to stock Tmous rom, removed the battery and back cover plate. They only want the device and none of the accessories. I shipped off the old HD7 to them and have been enjoying my new device ever since... Plus I have 3 batteries, 2 - 16gb SD cards, 2 back battery cover plates, 2 USB wall adapters and 1 USB device cable now. Not bad for the cost!