Related
Ok im almost ready to sue AT&T for how long this is taking. I have spent 5 hr on the phone trying to get my data plan back...
Here is what happened. my 8125 with a 2 year old cingular unlimuted data plan (40$) included tethering and there access to isp.cingular. well my phone died so i went out and got a tilt. i bring it home and i look online and find that the (trying my best not to sware) horable sales men switched my plan to a 10$ more expensive one with out asking me. So then i have to spend time getting my plan back. so they revert it to a 40$ plan but i cant connect to the isp.cingular. i call back, go to there head it person and he says you can get it back. you need to spend 60$ on a plan that supports this. (im thinking you people messed this up, un mess it up) so i kall more times and i get nowhere. all them dont understand me and think im having a problem with wap.cingular even tho i say wap works. i mean i have been using the isp all through out the time i had my 8125 and loved it. now i get a diled isp.cingular. unable to connect.
so what do you think i should do. i have spent too much time on this but i want my old plan back. does anyone have any ideas or advice. (and yes i have gone to the manager wice... they were less helpfull then the others)
brianmay27 said:
Ok im almost ready to sue AT&T for how long this is taking. I have spent 5 hr on the phone trying to get my data plan back...
Here is what happened. my 8125 with a 2 year old cingular unlimuted data plan (40$) included tethering and there access to isp.cingular. well my phone died so i went out and got a tilt. i bring it home and i look online and find that the (trying my best not to sware) horable sales men switched my plan to a 10$ more expensive one with out asking me. So then i have to spend time getting my plan back. so they revert it to a 40$ plan but i cant connect to the isp.cingular. i call back, go to there head it person and he says you can get it back. you need to spend 60$ on a plan that supports this. (im thinking you people messed this up, un mess it up) so i kall more times and i get nowhere. all them dont understand me and think im having a problem with wap.cingular even tho i say wap works. i mean i have been using the isp all through out the time i had my 8125 and loved it. now i get a diled isp.cingular. unable to connect.
so what do you think i should do. i have spent too much time on this but i want my old plan back. does anyone have any ideas or advice. (and yes i have gone to the manager wice... they were less helpfull then the others)
Click to expand...
Click to collapse
When you got your tilt, did you sign up for a new contract? If not then you should still have your old plan. They are grandfathered in. They CANNOT take it away unless YOU switch your plan. Just be aware that you cannot access 3G with the SIM card from your 8125, you will need a 3G SIM for that.
well i think i did sign up for the 2 year aggrement... but i did get a new sim card. but can they really change your plan with out telling you and make it 10$ more expensive?
Are you sure about that statement? There are no contracts for data plans like there are for voice plans to my knowledge anymore except for a few specialized data plans (most of those like some international data plans are 1yr commitments). Thats why you can add and cancel your data plan at any time without having to pay an Early Termination Fee.
I've gone thru some of my contracts for the past few years and I don't see anything stating any data plans have a commitment form either party. Only Voice.
well i mean i got the two year contract to keep the price of the phone low. (the 100$ off with 2 year contract) so yes it is for voice but the guy changed my data plan for some reason
Yeah this happened to me as well. When I got my tilt they chopped my old plan to hell and back and to get it working right I ended up having to pay more money than on my old plan. Sucked and for some reason it's a hit or miss whether or not I get pictures messages now.
Ok, well i guess i will try my best to have them give me the 60$ plan for 40$... just have to make them feel horable for it
they do it cuz they make commision off u
its in the contract u signed. they lie, cheat.
thats how corporate is though.
just ask them to switch you to a media net unlimited plan $15
tell them u have a regular phone not pda, and ask for the $15 media net unlimited
and teather, but i hear they put a cap on it.
i cant believe any of u guys would pay more than 20 bux for unlimited internet,
stealthj said:
just ask them to switch you to a media net unlimited plan $15
tell them u have a regular phone not pda, and ask for the $15 media net unlimited
and teather, but i hear they put a cap on it.
i cant believe any of u guys would pay more than 20 bux for unlimited internet,
Click to expand...
Click to collapse
What about the fact that they are now monitoring the IMEI of the phone you are using and if it is in their database (AT&T Branded) then they'll know he should at least have the $30 plan. (Which is still a lot better than $50)
Anybody know what happens if AT&T figures out you are on the wrong plan? Do they switch you to the $30 plan or try to charge you outrageous fees?
I don't want to tether, and I'm offended that I should have to pay 2x for the same service just because I bought the wrong phone! Maybe somebody will come up with a way to repair our IMEI soon.
This post talks about the automatic device detection at AT&T: http://www.howardforums.com/showpost.php?p=10576027&postcount=28
imeihunter said:
Anybody know what happens if AT&T figures out you are on the wrong plan? Do they switch you to the $30 plan or try to charge you outrageous fees?
Click to expand...
Click to collapse
One time when i was in the At&t store talking to a rep making adjustments to my plan, he noticed the HIGH data usage and saw that i had a medianet plan and not pda connect on my 8525 (this was about 6 months ago).
He tried to force me to switch to the $49.99 pda connect plan but i just persisted that i bought the 8525 from them with that plan so he let it slide (although it was an imate jasjam and not att's branded 8525 )
BUT he warned me that if i get "Caught", and he said i will, they will charge me per KB which will have the bill break through the roof! But i know if this happens i can just go to the store with my bill and add the pda plan and have them cancel the charges. (i've done this before when i went over my minutes, messages, and kb when i was on a 5mb plan, not unlimitted)
I haven't been caught yet and last week i switched to the unlimited pda data plan for $30 so i'm playing it safe now (but still tethering )
ALso i can not connect to isp.cingular, i thought that was the point of the pda plan. Do i have to call and ask them to allow me to access isp.cingular?
From my experience, wap.cingular is faster than isp.cingular.
I have the $45/mo PDA Unlimited Plan (includes 500 any-type messages), and I tether using wap.cingular. I get 50-100kb/sec download speeds on my laptop when tethered.
imeihunter said:
What about the fact that they are now monitoring the IMEI of the phone you are using and if it is in their database (AT&T Branded) then they'll know he should at least have the $30 plan. (Which is still a lot better than $50)
Anybody know what happens if AT&T figures out you are on the wrong plan? Do they switch you to the $30 plan or try to charge you outrageous fees?
I don't want to tether, and I'm offended that I should have to pay 2x for the same service just because I bought the wrong phone! Maybe somebody will come up with a way to repair our IMEI soon.
This post talks about the automatic device detection at AT&T: http://www.howardforums.com/showpost.php?p=10576027&postcount=28
Click to expand...
Click to collapse
I just keep changing my phone on AT&T Billing and everything works okay thus far
brianmay27 said:
well i mean i got the two year contract to keep the price of the phone low. (the 100$ off with 2 year contract) so yes it is for voice but the guy changed my data plan for some reason
Click to expand...
Click to collapse
oh I do believe that is with their data plan. Your paying $10 more a month for $100 off in 6 months or something.
PDA Connect Unlimited still available, AFAIK
brianmay27 said:
. . . i want my old plan back. does anyone have any ideas or advice. (and yes i have gone to the manager wice... they were less helpfull then the others)
Click to expand...
Click to collapse
Speak to an AT&T rep that knows about this, and cares, and knows the tricks. I suggest Gyngabread Man here on this forum - send him a PM. He got me fixed up properly with the PDA Connect Unlimited plan for $39.95/mo. and I have access to isp.cingular as well as wap.cingular.
Good luck!
brianmay27 said:
Ok im almost ready to sue AT&T for how long this is taking. I have spent 5 hr on the phone trying to get my data plan back...
Here is what happened. my 8125 with a 2 year old cingular unlimuted data plan (40$) included tethering and there access to isp.cingular. well my phone died so i went out and got a tilt. i bring it home and i look online and find that the (trying my best not to sware) horable sales men switched my plan to a 10$ more expensive one with out asking me. So then i have to spend time getting my plan back. so they revert it to a 40$ plan but i cant connect to the isp.cingular. i call back, go to there head it person and he says you can get it back. you need to spend 60$ on a plan that supports this. (im thinking you people messed this up, un mess it up) so i kall more times and i get nowhere. all them dont understand me and think im having a problem with wap.cingular even tho i say wap works. i mean i have been using the isp all through out the time i had my 8125 and loved it. now i get a diled isp.cingular. unable to connect.
so what do you think i should do. i have spent too much time on this but i want my old plan back. does anyone have any ideas or advice. (and yes i have gone to the manager wice... they were less helpfull then the others)
Click to expand...
Click to collapse
Typically if you read the two year agreements or rebate agreements they will say that it's only valid with a specific data and voice plan of at least $X value. That's not uncommon.
As for getting back a grandfathered plan. I know at Sprint, depending on how old the plan was, once it was deprovisioned the system just was no longer capable of reprovisioning it. No matter how much you wanted it to.
My guess is though that you did in fact agree to have your plan changed. They just didn't make it any more clear than they legally have to.
cushcalc said:
Speak to an AT&T rep that knows about this, and cares, and knows the tricks. I suggest Gyngabread Man here on this forum - send him a PM. He got me fixed up properly with the PDA Connect Unlimited plan for $39.95/mo. and I have access to isp.cingular as well as wap.cingular.
Good luck!
Click to expand...
Click to collapse
My mistake... I am on the $39.99 PDA Unlimited plan. I was on a strange combination of Data and Messaging plans until I went into an AT&T store to buy a pair bluetooth headphones, and the rep looked at my account and pointed out that I could save money by combining my 2 options into this 1 plan.
this wut i did....i got a crappy phone ( real crappy) not a pda or smartphone and got the data plan 25 bucks i think unlimited internet and text now its 30 cuz i added 5 to get unlimited text and they asked me y do u want unlimited for my phone and said cuz i like it and then i changed to the tilt on craigslist bout mine for 250 and just put my sim with all my data plan and no problems
rico002 said:
this wut i did....i got a crappy phone ( real crappy) not a pda or smartphone and got the data plan 25 bucks i think unlimited internet and text now its 30 cuz i added 5 to get unlimited text and they asked me y do u want unlimited for my phone and said cuz i like it and then i changed to the tilt on craigslist bout mine for 250 and just put my sim with all my data plan and no problems
Click to expand...
Click to collapse
That is a cute trick, but you are not the first to think of it. AT&T can tell that your are on the tilt. The browser requests contain information about what OS you are using. You probably are not using ridiculous amounts of data, so they have no reason to look. If they ever do look tho, they will see you are on WM, and they will switch you to the correct plan without warning.
I work for AT&T Tech Support. For the sake of keeping my job i'll call my self BoB.
Anyway you can still tether with wap.cingular as mentioned before. The only way we'd catch you is if you were downloading torrent or excessive amounts of data. We recently changed our data features which I think is retarded.
One thing they don't tell you is that the new Tethering plans which cost money out the ass have a 5GB soft limit.
What this means is that after 5GB of data you have used, AT&T will monitor any usage past the 5gb. The reason for this is so that they could price their data plans accordingly, hopefully for the better but in this world probably will be for the worse.
If you are casually browsing just use internet sharing in your phone to tether. Go to File Explorer-Windows-Scroll down about halfway to Internet Sharing then hit connect.
YOu could also go to wmwifirouter.com and download the app straight from the phone, it turns your phone into a router and you can just tether like that. I think it's ridiculous to charge so much for data. Sprint (even though I would never switch) Has their unlimited everything for 99 dollars, data, gps, voice, tv, etc. That just goes to show you how much unlimited data is actually worth.
Get a 19.99 Medianet Unlimited Plan, 19.99 Unl Messaging and you are set
Just get a RaZR and switch your sim card out, place a couple of test calls, and boom call in to have it changed or go online to make the change. After you have both features on put SIM back into TILT and you're done. I feel so bad when I tell a customer that in order to tether they need a 60 dollar feature. I'd feel insulted if that were me.
Thanks everyone for this help... after reading i guess my new question is what is so different between isp and wap... i thought it was like wap goes through a proxy and is not "THE internet" where as isp is "THE internet". is that right? also i would run a speed test too but well i cant.
Hello
I have been using the 9.99 web2go data plan part of tmobile for about 3 months now and this morning it just stopped working. I wanted to see if it happened to anyone else, and what setting is everyone else using?
i tried:
internet2.voicestream.com
wap.voicestream.com
both didnt work and i tried to use a proxy with the wap.voicestream and didnt work as well
any help would be great!
I'm also using the mobile internet from T-mobile and don't have any isseu's with it.
what you could try is the connection setup maybe it will help. it is located in start>settings>connections
They also nailed me today. THey are forcing everyone without T-mo phones to the 24.99/mo plan. Jerks.
ring-bearer said:
They also nailed me today. THey are forcing everyone without T-mo phones to the 24.99/mo plan. Jerks.
Click to expand...
Click to collapse
i figured thats what they were doing... hm.. going to call them when i get off work and see whats going on....
commodoor said:
I'm also using the mobile internet from T-mobile and don't have any isseu's with it.
what you could try is the connection setup maybe it will help. it is located in start>settings>connections
Click to expand...
Click to collapse
whats ur configurations, that you are using??? because i believe i tried everything that i know of and its not working for me...
Mine internet was setup automaticly witch connection setup
the settings of t-mobile internet looks as followd
General tab:
T-Mobile internet
Moden tab:
T-Mobile internet
Acces point name: Internet
The user name and password is empty
Proxy settings tab:
there is no proxy
could i aske you where you live. maybe its a local problem.
but if i'm must be honest the mobile internet of vodafone is much much better than the on of t-mobile. i used them both and the vodafones was much faster. but thats my experiance. now i'm using the 15 euro internt plan from t-mobile it is a little bit faster thatn the 10 euro.
Here in US, we need to put a Access Point name, but they want everyone to use the 29.99 plan, but there was a loop whole where you can use another plan but still get unlimited internet, but it seems that isnt happening anymore for some people ; (
commodoor said:
Mine internet was setup automaticly witch connection setup
the settings of t-mobile internet looks as followd
General tab:
T-Mobile internet
Moden tab:
T-Mobile internet
Acces point name: Internet
The user name and password is empty
Proxy settings tab:
there is no proxy
could i aske you where you live. maybe its a local problem.
but if i'm must be honest the mobile internet of vodafone is much much better than the on of t-mobile. i used them both and the vodafones was much faster. but thats my experiance. now i'm using the 15 euro internt plan from t-mobile it is a little bit faster thatn the 10 euro.
Click to expand...
Click to collapse
thran8 said:
Here in US, we need to put a Access Point name, but they want everyone to use the 29.99 plan, but there was a loop whole where you can use another plan but still get unlimited internet, but it seems that isnt happening anymore for some people ; (
Click to expand...
Click to collapse
So it was like an exploit , and its now fixed
commodoor said:
So it was like an exploit , and its now fixed
Click to expand...
Click to collapse
Not at all. That used to be the case, but then there was a legitimate $9.99 internet/messages plan. It was just a $9.99 plan for a half-ass edge connection, which I was okay with. But they are trying to force us up to $24.99, STILL for a half-ass edge connection (because X1a can't connect to USA T-mobile 3G). I say we boycott.
my 4? dollar whatever it is plan still works haha. I've had this thing for like 6 years? 7? and mine still works fine.
Yes, my 9.99 tmobile data plan stopped working too just last night, called tmobile and they are positive that it's due to the upgrade of their pricing, 9.99 plan no longer work, at least for smartphones, to browse the whole web. they are pushing a 24.99 or even 34.99 plan. We say we boycott too!
that soo stupid... i havent called yet, but ill call later today and see what they say
T mo told me since i had a phone not from their network i would have to get the 24.99 data plan and the old one wouldnt work anymore. then seemed as if they were relectant to remove the 9.99 data plan. Whats the deal with that? i didnt change the rules you did!
I am in the same boat. Called and they say I have to pay $24.99. This sucks and I just joined tmobile.
I went online and canceled my 9.99 plan, and now I'm thinking of switching to AT&T 39.99 /mo + pay per MB ($2 per MB) internet. Then I would only use the internet if I absolutely need to. Unfortunately it's only 450 minutes/mo (but with rollover). Anyway, there's no way I'm going to spend $75 / mo for EDGE on T-mo. Ludicrous.
I hope others also ditch T-mo; this was a really underhanded thing they did, especially since we never got any kind of warning.
i may do the same thing, i havent had time to call them and complain about this
Good news, mine started working again today, this morning
ring-bearer said:
I went online and canceled my 9.99 plan, and now I'm thinking of switching to AT&T 39.99 /mo + pay per MB ($2 per MB) internet. Then I would only use the internet if I absolutely need to. Unfortunately it's only 450 minutes/mo (but with rollover). Anyway, there's no way I'm going to spend $75 / mo for EDGE on T-mo. Ludicrous.
I hope others also ditch T-mo; this was a really underhanded thing they did, especially since we never got any kind of warning.
Click to expand...
Click to collapse
i pay 15 dollars for my unlimited data with att ... im so loving this 3g.
I agree, same here, but did you check with tmobile again to confirm that they didn't automatically move us to the 24.99 price? That's the case I'm worried most. But I highly doubt it is so.
I am using T-Mobil's 9.99 TWeb plan and everything works great except for MMS i can receive picture messages but i can't send them. its very weird i didn't have that problem on my Htc Tilt. so i don't know if its a window mobile issue. it seems since i have been using flashed roms with 6.5 i have been having problems. i am going to flash back to original ROM and see what happens. if anyone is having the same issue please let me know, i really don't want to go back to Original rom!!
I'm thinking about buying a used htc tilt on ebay and using it with att, but can I keep my 15 dollar "dumbphone" data plan or do I need to upgrade my plan to the 30 dollar "smartphone" plan? I checked on wireless.att.com and theres not mention of the tilt needing the more expensive-r plan. Any experience from current users would be really useful though.
The Chenizzle said:
I'm thinking about buying a used htc tilt on ebay and using it with att, but can I keep my 15 dollar "dumbphone" data plan or do I need to upgrade my plan to the 30 dollar "smartphone" plan? I checked on wireless.att.com and theres not mention of the tilt needing the more expensive-r plan. Any experience from current users would be really useful though.
Click to expand...
Click to collapse
If you sign up for a data plan it will have to be the 30 dollar smartphone plan. There is no way around it.
Not sure about the 8925. I got by with it with my 8525 though with no issues though. Tried the trick with the 8925 and tmobile stopped it saying my phone wasn't compatible with thier data plan. So naturally I upgrade to the $30 a month data plan and turns out Tmobile 3g is the worst in the world. Litterally. You can only use a tmobile branded phone on their 3G. So I'm going back to Atnt in a couple weeks. I'll let you know if it works. I'm gonna hook it up as a razr then switch out the sims.
maxpower097 said:
Not sure about the 8925. I got by with it with my 8525 though with no issues though. Tried the trick with the 8925 and tmobile stopped it saying my phone wasn't compatible with thier data plan. So naturally I upgrade to the $30 a month data plan and turns out Tmobile 3g is the worst in the world. Litterally. You can only use a tmobile branded phone on their 3G. So I'm going back to Atnt in a couple weeks. I'll let you know if it works. I'm gonna hook it up as a razr then switch out the sims.
Click to expand...
Click to collapse
The network will recognize the phone as a Tilt and you will automatically be put on the $30 data plan
The Chenizzle said:
I'm thinking about buying a used htc tilt on ebay and using it with att, but can I keep my 15 dollar "dumbphone" data plan or do I need to upgrade my plan to the 30 dollar "smartphone" plan? I checked on wireless.att.com and theres not mention of the tilt needing the more expensive-r plan. Any experience from current users would be really useful though.
Click to expand...
Click to collapse
I am still on MediaMax plan from back in the day. It is a plan they no longer offer that is unlimited data (on the wap network) and 200 Text messages.
Only $20.00 per month. I got grandfathered in before all this new Data Plan nonsense came into play.
Just don't connect to [email protected]
No one at ATT ever told me I had to change it, (I didn't really ask either) and I have spoken with them several times about other phones on my account.
Here we go on the data plan merry go round
Here comes your $15 data plan
http://www.businessweek.com/news/20...lan-prices-ends-unlimited-offer-update3-.html
I'm currently in a AT&T Family Plan and my line has the old unlimited data plan. While my wife was in the local AT&T store buying a new Blackberry Torch, I was checking out the Captivate and really loved what I saw.
So I started talking to the AT&T guy, asking about data plans and such if I was to update my phone now. He stated that if I bought the Captivate I wouldn't be able to keep my old unlimited data plan, and that I'd have to either change to the 200MB or 2GB data plan. Is this really true, or is the rep just trying to get me into one of the new plans?
Also, I'm curious about the Captivate's GPS - the box states it's aGPS. Now I know this can mean a few things, but I'm curious if the Captivate has a "real" GPS chip in it, or does the Captivate's aGPS just use cell tower triangulation for navigation purposes?
I thought I'd get other's opinions before actually getting the phone - which I really do want!
Rambler358 said:
I'm currently in a AT&T Family Plan and my line has the old unlimited data plan. While my wife was in the local AT&T store buying a new Blackberry Torch, I was checking out the Captivate and really loved what I saw.
So I started talking to the AT&T guy, asking about data plans and such if I was to update my phone now. He stated that if I bought the Captivate I wouldn't be able to keep my old unlimited data plan, and that I'd have to either change to the 200MB or 2GB data plan. Is this really true, or is the rep just trying to get me into one of the new plans?
Also, I'm curious about the Captivate's GPS - the box states it's aGPS. Now I know this can mean a few things, but I'm curious if the Captivate has a "real" GPS chip in it, or does the Captivate's aGPS just use cell tower triangulation for navigation purposes?
I thought I'd get other's opinions before actually getting the phone - which I really do want!
Click to expand...
Click to collapse
I think either the rep is trying to trick you, or he may just not know. When I bought my Captivate I was able to keep my existing unlimited plan, so I'd assume it'd apply to you as well. And yes the GPS receiver is actual GPS, however there are some issues with it at the moment (problems with holding a lock and tracking, etc.), and Samsung is trying to fix them.
KCutrer1 said:
I think either the rep is trying to trick you, or he may just not know. When I bought my Captivate I was able to keep my existing unlimited plan, so I'd assume it'd apply to you as well. And yes the GPS receiver is actual GPS, however there are some issues with it at the moment (problems with holding a lock and tracking, etc.), and Samsung is trying to fix them.
Click to expand...
Click to collapse
Thanks - maybe I can just go to another AT&T store, as there's a few around me and see if the reps give me the same "you must change data plan" story.
I've read about the GPS issues, and it seems some have them and some don't. I also see there's a couple fixes for the Captivate's GPS issue, but do they really work? The GPS feature is something I really want/need, as I'm not planning on buying a standalone GPS as well.
That's a lie. When i purchased my Captivate on my renewal, i ended up having to call AT&T directly as they wouldn't give me the deal price in the store and when the representative on the phone tried to sell me on one of their new plans, i immediately said, "No.. i want the unlimited plan transferred to the Captivate from my iPhone." It took him a few minutes of putting on hold to talk to his supervisor to come back and tell me it was done. So don't believe the AT&T rep in the store, they're probably told to tell you it's not possible. I'm telling you it is.
Remember.. once the unlimited plan is gone.. you can't get it back.
terrigan said:
That's a lie. When i purchased my Captivate on my renewal, i ended up having to call AT&T directly as they wouldn't give me the deal price in the store and when the representative on the phone tried to sell me on one of their new plans, i immediately said, "No.. i want the unlimited plan transferred to the Captivate from my iPhone."
Click to expand...
Click to collapse
Okay, this jogs my memory a bit now. The rep did say that if I was coming from an iPhone that I could keep my unlimited plan, otherwise I'd need to get one of the new plans. I currently have a HTC Advantage, but a Motorola Razr is showing up on my account as my current phone - which I was using until I got the Advantage, but obviously not from AT&T.
So even with the above would I still be able to retain my current unlimited data plan? I just want to have my ducks in a row before going back to the AT&T store.
I would call AT&T on the phone and inquire. I don't know about that, I had an iPhone and they didn't give me a hard time at all.
terrigan said:
I would call AT&T on the phone and inquire. I don't know about that, I had an iPhone and they didn't give me a hard time at all.
Click to expand...
Click to collapse
Okay, just got off the phone with AT&T. According to the rep, if I previously had a "smartphone" with the unlimited data plan then I could keep that plan. But unfortunately my old Motorola Razr was not classified as a smartphone, and I'd need to choose one of the 2 new data plans available if I got the Captivate. And they're not able to back-date the IMEI number of the HTC Advantage.
So do you guys with the 2GB data plans come close to exceeding that at all? I'm now beginning to wonder if I should drop AT&T and go with another carrier for unlimited data.
Depends on how you use the phone
If you are jumping ship for a different carrier do it soon. I know for a fact Verizon will be doing that soon from a friend that works there. T-Mobile doesn't have a "cap" but they may as well, you get throttled after you use so much bandwidth. I don't know about Sprint, but if you are in a 4G Sprint area, that may be your best bet. The Epic is supposed to be the best Galaxy S phone.
Over the past 10 months, I have only had one month less than 2GB, at 1.4GB. My max was 4.8GB, and it appears I average about 3GB. My wife on the other hand, ranged from 90MB to 550MB, with most months at around 250MB. We both use our phones a lot. We both had iPhones until the Captivate came out. Once we switched to the Captivate both our data usages spiked. The difference is HOW we use our phones. We both use the web, a lot. But I stream Pandora almost daily for hours at work, and I download a lot of Podcasts. Sometimes I download podcasts on my phone when I am home even though I have WiFi just so I feel like I am getting my $$ from AT&T.
Sure you can survive on the new $15 data plan, but I wouldn't do it.
quarlow said:
Sure you can survive on the new $15 data plan, but I wouldn't do it.
Click to expand...
Click to collapse
If I was to stick with AT&T I'd definately get the $25 2GB data plan. Unfortunately AT&T isn't offering any higher data plans - even for business users!
If I did drop AT&T, I was thinking about Sprint and the HTC EVO (for the larger screen). But I just checked Sprint's 4G coverage for the west coast, and it's very slim. So Verizon would be my other option. I'll talk to the wife and see what she thinks. I'd definately be paying more for service by leaving my current AT&T Family Plan though, so that's something I need to consider as well.
Rambler358 said:
Okay, just got off the phone with AT&T. According to the rep, if I previously had a "smartphone" with the unlimited data plan then I could keep that plan. But unfortunately my old Motorola Razr was not classified as a smartphone, and I'd need to choose one of the 2 new data plans available if I got the Captivate. And they're not able to back-date the IMEI number of the HTC Advantage.
So do you guys with the 2GB data plans come close to exceeding that at all? I'm now beginning to wonder if I should drop AT&T and go with another carrier for unlimited data.
Click to expand...
Click to collapse
I am in a similar predicament as I have an unlimited non-smartphone data plan that I am still using. Recently I put my sim into my friends Captivate to see if it would still work. I lose internet on some programs will retain it on others. For example, Google Maps works and connects fine, but FriendsStream does not, and most if not all widgets. The Android browser also doesnt work, but there is a workaround (Opera Mini). I'm always surfing the web, and like someone said earlier I stream music from Pandora about 6 hours a day, and I feel bad for my friends who have the capped plan when I see them run like roaches when we are at a WiFi available restaurant. I dont know if the 2GB plan will be enough for me.
I currently have my non-smartphone plan on my blackberry, and although I cant use BB apps like BBM, or the BB Browser... Opera Mini does the job, and 3rd Party apps including Google maps and Pandora work fine. I miss out on not being able to use some cool apps because of this, but the Captivate for sure is an internet-friendly phone.
quarlow said:
If you are jumping ship for a different carrier do it soon. I know for a fact Verizon will be doing that soon from a friend that works there. T-Mobile doesn't have a "cap" but they may as well, you get throttled after you use so much bandwidth. I don't know about Sprint, but if you are in a 4G Sprint area, that may be your best bet. The Epic is supposed to be the best Galaxy S phone.
Click to expand...
Click to collapse
Funny part is, AT&T is the only carrier with a truly unlimited data plan. (If you still have the unlimited data plan that is) Verizon, T-mobile, Sprint, all of their "unlimited" data plans are capped at 5gb.
I just got my captivate a week ago. They never said i had to change my data plan if upgrading. My unlimited plan just carried over. I switched from the htc pure.
Sent from my SAMSUNG-SGH-I897 using XDA App
nuwayman said:
I just got my captivate a week ago. They never said i had to change my data plan if upgrading. My unlimited plan just carried over. I switched from the htc pure.
Click to expand...
Click to collapse
If AT&T had your HTC Pure indicated on your account previously, then you're good to go. Unfortunately when I got my HTC Advantage, I never called in to get the IMEI switched over. Now that's hurting me because I want to upgrade and keep the unlimited plan.
I had a Samsung A-737 (not a smart phone) and the $15 unlimited data plan. When I upgraded at an AT&T store, I was not allowed to keep that plan; I decided to go with the 2 gb, $25 plan. Additional usage is charged at $10/gb.
Though I'm sure I went over in the first month, for some reason AT&T was not able to track my usage. This second month, I'm approaching my limit; I've downloaded a lot of apps and other files, watched quite a number of youtube videos, surfed a lot, but I never stream audio, preferring to play from my own collection.
Regardless of whether 2gb is enough, having to watch data usage is a hassle... If, somehow, you can keep your unlimited plan as others have, that would be preferable. My counsel is to not give in so easy as I did. Perhaps, try upgrading by phone, direct to AT&T.
gary_lankford said:
I decided to go with the 2 gb, $25 plan. Additional usage is charged at $10/gb.
Click to expand...
Click to collapse
The bad part is anything over 2GB is charged the extra $10, even a byte over will be charged extra.
Perhaps, try upgrading by phone, direct to AT&T.
Click to expand...
Click to collapse
Yeah, I tried this as well to no avail.
Though what's interesting is that I've been using my phone's SIM card in my Alienware M11x laptop (with the Gobi WWAN card) for data when WiFi isn't available. And it doesn't seem like the laptop's data usage is being recorded by AT&T for some reason. If that's the case, then maybe the 2GB plan just for the Captivate won't be an issue.
This is my second month with the Captivate on the 2gig plan. The first billing cycle was only 2 weeks and I totaled 465mb. Not bad, I though; I figured I could keep it under 2 gigs. However, two weeks into this billing cycle I got a warning message from att that I was nearly at my limit. I have no idea how I could have used 2000mb in two weeks. I don't stream anything and I kill tasks that might use background data. Even so, 2gigs is a lot.
This was my first smartphone. I truly regret signing on with ATT for two years. If I could do it again, I'd go with T-Mobile for the Vibrant or Sprint with the Epic (which wasn't out yet when I got my phone).
ATT's plan is a rip-off.
DemonWav said:
Funny part is, AT&T is the only carrier with a truly unlimited data plan. (If you still have the unlimited data plan that is) Verizon, T-mobile, Sprint, all of their "unlimited" data plans are capped at 5gb.
Click to expand...
Click to collapse
Still better than AT&T's 2GB data plan, for not much more money.
Ordered ours over the phone (after lots of hassle to get them to cave and allow an early upgrade from the 3GS) and it seems our unlimited data carried over. However, I didn't put in the new SIM they sent or "activate" it as they say to do... was worried it would require changing the data plan.
A couple months ago my iPhone 3gs got stolen and I had to use a razr as a backup phone for a couple weeks. They removed my unlimited data and changed me to unlimited Media Net... When I called to inquire and be sure I could change back over to unlimited smart phone data with no problem, they assured me there would be no hassle and they'd note the account. When I did get another iPhone, it actually ended up taking me about an hour on the phone with several reps that went through a few managers to get them to put my unlimited smart phone data package back on. They argued over whether they should be allowed to do it or not :-/ So I'm worried about losing it again, even though I actually don't even use much data at all in reality (I don't have 3g in my area, just EDGE, and I'm often around wifi... but just never know when I may need that unlimited )
Keeping Your Unlimited Data Plan
I was able to keep my unlimited data plan on AT&T. I had an iPhone which i gave to my wife when her Blackberry broke. I acquired an old Blackberry Bold 8800 from work to use until I got ready to upgrade. I moved jobs and had to return the phone. Stuck my SIM card in an old LG flip phone for the weekend until i was able to get to a store to upgrade. The rep switched me over to a 200 MB plan without saying anything. When I checked my features online the next day as I never trust the sells reps, I found the change. I immediately called AT&T. The cust. serv. rep began to explain that since I had switched from a smartphone to a non-smartphone I was no longer eligible to continue my Unlimited Data plan. I immediately asked for a manager. Within a few short mins I had my Unlimited Data Plan restored. I believe if you press them hard enough they will give in. It may take a call to AT&T customer service waiting for a manager and making your case, but he seemed ready to help and didn't want to lose a customer.
natedog75 said:
I was able to keep my unlimited data plan on AT&T. I had an iPhone which i gave to my wife when her Blackberry broke. I acquired an old Blackberry Bold 8800 from work to use until I got ready to upgrade. I moved jobs and had to return the phone. Stuck my SIM card in an old LG flip phone for the weekend until i was able to get to a store to upgrade. The rep switched me over to a 200 MB plan without saying anything. When I checked my features online the next day as I never trust the sells reps, I found the change. I immediately called AT&T. The cust. serv. rep began to explain that since I had switched from a smartphone to a non-smartphone I was no longer eligible to continue my Unlimited Data plan. I immediately asked for a manager. Within a few short mins I had my Unlimited Data Plan restored. I believe if you press them hard enough they will give in. It may take a call to AT&T customer service waiting for a manager and making your case, but he seemed ready to help and didn't want to lose a customer.
Click to expand...
Click to collapse
I've spoke to 2 different reps and each time they spoke to their managers. Unless your unlimited data plan was previously on a iPhone, then they won't (they specifically said can't) switch you over.
This is the main reason I think I'm going over to Sprint, as well as moving the wife over once her contract is up this December. Oh well, it's AT&T's loss not mine.
I was looking to buy a HD7 (my HD2 died), and it looks like if I get a 2 year contract extension I can get one for $199 (after $50 mail in rebate). I currently use the $5.99 tzones, and it is not asking me sign up for a Web Service yet. This is what it actually says when I go to check out:
This phone requires a Web service in order to access the Internet, e-mail, and more. After you receive your new phone, you’ll need to visit My T-Mobile to add a Web service.
So, do you think that means that I can still use tzones? Thanks!
I'm assuming that your 5.99 tzone plan is grandfathered, correct?
Since you said that you are using your 2 year upgrade extension, I believe that tmobile will force you to upgrade to the 30 dollar data plan regardless if you buy it in store or online. The only way I know in which you don't have to buy the 30 dollar data plan is if you buy the the phone outright.
When I upgraded to my hd7, tmobile required that I have the 30 dollar data plan and not my grandfathered plan.
Yes, that is what I was talking about. It was just strange that the Tmobile website is not "forcing" me to chose the $30 plan until after I receive the phone.
Actually, when you order from the mobile website, at check out it will tell you which data plan you want; the 200mb or the unlimited..
I actually bought my HD7 from BestBuy & I had the $10 unlimited internet on the phone I had before I ugraded. When I bought my HD7 the guy was like, Oh! You already have the $10 unlimited internet, did you want to keep that or get the $30? I asked if it was going to stay unlimited & he said yes. So I kept it! There was a T-Mobile rep next to him & she said that the $10 one works with ALL smartphones.
pNoyr3D said:
I actually bought my HD7 from BestBuy & I had the $10 unlimited internet on the phone I had before I ugraded. When I bought my HD7 the guy was like, Oh! You already have the $10 unlimited internet, did you want to keep that or get the $30? I asked if it was going to stay unlimited & he said yes. So I kept it! There was a T-Mobile rep next to him & she said that the $10 one works with ALL smartphones.
Click to expand...
Click to collapse
u are lucky to get a rep who didn't add it without your permission.
I went ahead and purchased it and they never asked me to change my plan. I'm crossing my fingers it stays that way.
Just so you all know, I just received my phone. I did purchase through tmobile.com and did NOT have to upgrade my plan from tzones to the $30 plan. I received it today and it is working great!
Just a heads-up for those who want to upgrade to this phone w/ grandfathered t-zones... I went to bestbuy.com and chose upgrade for this phone and they only charged me $99 for the phone and only asked if I have a compatible data plan (which is t-zones of course) and had me check-out without forcing me the $30/$15 data plan - that was more than a month ago. T-zones has been working like a charm, letting me watch netflix and t-mobile tv without hiccups and of course all the other data requiring programs. Checking out my speed at "mobile speed test" downloading 2mb had me pegged at 6mbps in North Jersey area. I just got my bill and t-mobile just charged me $18 upgrade fee - and that's it. All the other services remain the same! I don't know if it's still working but for those who want to upgrade it's worth to try.
pierce97, can you confirm if T-zones is still working on your HTC HD7? Thanks.
My hd7 is still working with T-Zones... and whenever I visit mytmobile there's nothing on my data downloads even though I have been watvhing a lot of Netflix and Youtube!!!
ncbenhk said:
pierce97, can you confirm if T-zones is still working on your HTC HD7? Thanks.
Click to expand...
Click to collapse
Yes, it works without any problems!
Windows Mobile & Windows Phone Devices
July 21, 2011 - Okay...let me lay this to rest... Windows Mobile 5.x, 6.x devices have been accessing the Internet long before Apple, Android and Blackberry showed up on the scene; despite it now occupying less than 5% of the devices used; it remains legacy for any of us who continue to use the OS to include Windows Phone 7. There may be some loyal and longtime customers of T-Mobile using other devices; the general rule is if you are on a grandfather data plan like T-Zones and you're using a Windows device; you're good to go. Please note the web site says Web Service; it does not clarify what type as others devices does. I use a Rhodium and T-Zones performs perfect at 3G speeds where 3G is available. I plan to upgrade to the HD2 which multiple OSs to include WP7 can be flashed and continue with T-Zones; however I have talked to Tier 2/3...PDA/RIM support and have been told as long as you stick to Windows devices you may remain in T-Zones...whether it's unlimited, I don't care...I think data plans are reaching the realm of the ridiculous when it comes to prices...though I don't use mine as my main internet connection.