*SOLVED* Can't get any 3G Signal - G1 Q&A, Help & Troubleshooting

I un-rooted my phone, re-rooted it and flashed back to CM 3.9.1 and I can now get 3G just fine. Although I'm still unsure what caused this to happen in the first place. I really hope it's not hardware based...
Anyway, working again now!
Hello Everyone!
For the past 2 days I've been having problems with getting a 3G Signal. Whenever the phone is set to use 3G networks, there will be no signal.
But once I switch to "use 2G only" I can connect to Edge just fine.
I've experienced this problem before a month ago or so, and it went away, but I'd like to know if anyone else has had this happen before and knows how to fix it.
P.s. I'm in a 3G area so I should be getting 3G 100% of the time.
Thanks
EDIT: I'm on Cyanogen 3.6.8.1 and T-Mobile Germany. Switched to other Rom but the problem persists, So it's not an issue with the Rom.
Click to expand...
Click to collapse

Take a look in your APN list.
What's in there??

Mikey1022 said:
Take a look in your APN list.
What's in there??
Click to expand...
Click to collapse
Already did that. Only one provider is listed in the APN list.
T-Mobile D (the one I use).

Did you actually go into that apn and check the settings to see if they are correct?
Seems like you are on CM 3.6.5???
I went into mine and the detailed apn settings where incorrect, even though the apn was T-Mobile (USA)

Mikey1022 said:
Did you actually go into that apn and check the settings to see if they are correct?
Seems like you are on CM 3.6.5???
I went into mine and the detailed apn settings where incorrect, even though the apn was T-Mobile (USA)
Click to expand...
Click to collapse
I'm actually using CM 3.6.8.1 and I did check the settings and they seem fine to me...
Name: T-Mobile D
APN: internet.t-mobile
Proxy: none
Port: none
Username: t-mobile
Password: tm
Server: *
MMSC: http://mms.t-mobile.de/servlets/mms
MMS-Proxy: 172.028.023.131
MMS-Port: 8008
MCC: 262
MNC: 01
APN-Type: none
Not sure what the problem could be

Shouldn't T-Mobile settings look like this:
For USA
APN: wap.voicestream.com or internet2.voicestream.com
User Name And Password: guest (for the 2nd APN only) leave in blank
Timeout: 15 minutes
Primary gateway IP: 216.155.165.50
Port: 8080
Secondary gateway IP: 216.155.165.50
Port: 8080
MMS Mmsc Server: http://216.155.174.84/servlets/mms
Proxy: 216.155.165.050:8080
Click to expand...
Click to collapse
For Germany:
German Networks
T-Mobile
T-Mobile (contracts: Complete S, M, L, XL)
APN: smartsites.t-mobile
user: t-mobile
passwort: tm
all other contracts: APN: internet.t-mobile
Username: tm
Password: tm
Click to expand...
Click to collapse

Mikey1022 said:
Shouldn't T-Mobile settings look like this:
For USA
For Germany:
Click to expand...
Click to collapse
My Current Plan is the Max Flat S with the web'n'walk Handy Flat
Messing around with the settings, I'll report back.

Im going by this:
Carrier_APN_Settings

Mikey1022 said:
Im going by this:
Carrier_APN_Settings
Click to expand...
Click to collapse
Tried them both, and it's not working
Weird thing is, sometimes I can't get a signal at all, not even EDGE. I'm puzzled...

I just flashed CM 3.9.1 today and noticed that for a few seconds I was able to get 3G, it then went away to having no signal at all...Could there be a problem with the hardware?
But that seems very unlikely to me since this happened out of nowhere, and the phone never took any physical damage.

Related

No Edge data or 3G or HSDPA, Phoenix 4.5, I9000UGJK4

All,
I flashed Phoenix Rising 4.5...love it. The issue I'm having is with my data connection. I just bought a house, YAY, and we were there with some friends last night moving some stuff and just enjoying the clean, empty space. I looked at my phone and realized I had no data connection. Phoenix shows data as HSDPA, so the little H wasn't on the notification bar. My friend was next to me with her iPhone, cringe, and she had some 3G but was bouncing back and forth to Edge. I had nothing.
Is this a problem with the modem, a setting I can adjust? Something? Once I had my wireless network setup it won't be so bad but I'd hope I would have some data. Any help would be appreciated. Also, if I need to flash another modem, any suggestions? I haven't flashed a modem by itself before, hopefully it will be easy.
Thanks.
What modem are you on? I would suggest trying a new one. The captivate, imo, didn't get very strong connections. My other non smart phone had better signal strength overall. On the other hand, my captivate had better signal at my house than some of my friends' phones.
Samsung Captivate
Firefly 2.0.5
SpeedMod K12U
JK4 Modem
I'm on the JK4 modem that come with Phoenix Rising 4.5. Normally my signal is very strong and I had full bars at my house, just no data connection. Does the I9000 JK4 modem not support Edge, I don't even know if Edge is an international connection type.
Cant see where you are from but does phoenix have apns already in it?
Sent from my SAMSUNG-SGH-I897
koreancanuck said:
Cant see where you are from but does phoenix have apns already in it?
Click to expand...
Click to collapse
I'm in colorado. When you mean APNs, you talking about apps that shut off data? I haven't seen any in my searches. I wasn't sure if there was some data setting I could modify with SGS tools.
trekie86 said:
I'm in colorado. When you mean APNs, you talking about apps that shut off data? I haven't seen any in my searches. I wasn't sure if there was some data setting I could modify with SGS tools.
Click to expand...
Click to collapse
What is APN?
Settings>Wireless and Networks>Mobile Networks check that Use Packet data is checked
>Access Point Names
Should see something like AT&T 310 410, click this. Setting I see are, yours may be a bit different:
Name: AT&T 310 410
APN: wap.cingular
Proxy: Not Set
Port: Not Set
User Name: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC: 310
MNC: 410
Authentication Type: None
APN Type: internet + mms
Good luck!
cappysw10 said:
What is APN?
Settings>Wireless and Networks>Mobile Networks check that Use Packet data is checked
>Access Point Names
Click to expand...
Click to collapse
Alright, that helped clear things up a bit. Use packet data is enabled, Data Roaming is not. I didn't know roaming still existed. What exactly counts as roaming?
My APN reads as such:
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
User name: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.cingular.com
MMS proxy: wireless.cingular.com
MMS port 80
MCC: 310
MNC: 410
Authentication type: None
APN type: internet + mms
Anything look out of place here? Could this solely be a modem issue that doesn't support edge?
So, I was back out at the house today. I was on HSPDA and Edge so I guess I'm good. Must have been a weird instance. Thanks for all your help.
Close thread!

Question: No DATA on US ATT Unlocked Eurospec

Just got my Note straight from the UK, unlocked. Been on the phone with ATT about 6 times. I can send and recieve calls, texts - but no DATA. They can't seem to figure out why it will not pick up the ATT Data Network. Sim, EIN all linked, but no joy.
I am a noob, sorry - any ideas. I hate to send the phone back.
Any ideas ?
Update - Funk2641's response below (no APN was entered) - fixed it the issue.
Still, ATT would not give me a 4G smartphone plan - even though the H+ shows up next to the clock ? Initial Speedtests look like the same as my Infuse, Atrix and 4S.
Thanks everybody (Funk2641) for your help ! I hope this thread saves some agony for many as this phone is hitting the states. Don't know if I will tread in Eurospec for the Nexus, as I will want to hold that one in my hand first.
Also, this is a great phone - speed, battery life and the screen is fantastic !
Did you put the APN in correctly?
Name: AT&T
APN: wap.cingular
Proxy: leave blank
Port: leave blank
Username:[email protected]
Password:CINGULAR1
Server: leave blank
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC:310
MNC:410 (note. this could also be 310, 41 or 15)
APN Type: leave blank
Go to Settings --> Wireless and Network --> and Access Point Names. You might have to make a new apn. (like I did)
No, I will give it a try.
Thx.
please keep posted.....I'll be on Att Friday
I will follow this thread since I will also switch from T-mobile to AT&T.
I too have the same issues. I actually used a few different apns and got edge to work poorly, I sighed and told myself ICS would fix it all up better and to just enjoy the extra battery life of 2g now, God I hope a get this cleared up
Sent from my GT-N7000 using xda premium
Technically, the Note is just a big SGS2. There's no reason on the phone side you should be having a problem using the Cingular APN. I'm using a ISGS2 and a UK 3G Tab 10.1 on AT&T with no problem. It's either something with the provisioning of your account or your Note may not have the right bands (Asian?). The latter is unlikely if you ordered it from the UK. Try reseting the APN to default under network settings. Also, if you're on a legit 4G plan there's a specific APN that you can find on the ASGS2 forum.
Here is another APN that works, I had the same issue
For APN settings use the name ATT and then for APN the word phone. Leave everything else blank-what is needed will get filled in automatically. Click the APN when you finish adding it and the radio button turns green to indicate it is working. The advantage to this APN setting is it gives you clear access and data speeds are not limited by ATT.
Those apns didn't work and I too a would doubt my phone bring the Asian version,.this version of gingerbread has the option to suspend my data network from holding down the power button maybe the software isn't...... I don't know I have no clue but my apns are normal but when's search they don't come up
In the list automatically so something a wrong
and I came from a hspa+ phone so my plan is already to go, I called to double check
to op, glad you got it straightened out...who did you order from and how much?
Funk2641 said:
Did you put the APN in correctly?
Name: AT&T
APN: wap.cingular
Proxy: leave blank
Port: leave blank
Username:[email protected]
Password:CINGULAR1
Server: leave blank
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC:310
MNC:410 (note. this could also be 310, 41 or 15)
APN Type: leave blank
Go to Settings --> Wireless and Network --> and Access Point Names. You might have to make a new apn. (like I did)
Click to expand...
Click to collapse
My phone came with no apn settings. It was from europe ( ? Polish )
I had to manually enter the settings.
Pretty much the same as what is listed here ( got from SGSII forum )
WOrks great.
FOr those not working, try leaving the username and password blank
It should also work
drgopoos said:
My phone came with no apn settings. It was from europe ( ? Polish )
I had to manually enter the settings.
Pretty much the same as what is listed here ( got from SGSII forum )
WOrks great.
FOr those not working, try leaving the username and password blank
It should also work
Click to expand...
Click to collapse
Doc, I need it by the weekend like a drug, can you suggest a place to get it from. I'm Stateside and on AT&T if it helps!
drgopoos said:
My phone came with no apn settings. It was from europe ( ? Polish )
I had to manually enter the settings.
Pretty much the same as what is listed here ( got from SGSII forum )
WOrks great.
FOr those not working, try leaving the username and password blank
It should also work
Click to expand...
Click to collapse
Hi,
What kind of Internet speed you are getting? Anyways you can do a speedtest and let us know? Please?
Thank you.
the.mister.d said:
Hi,
What kind of Internet speed you are getting? Anyways you can do a speedtest and let us know? Please?
Thank you.
Click to expand...
Click to collapse
I got between 6.02 and 7.73 down; 1.08 - 1.09 up in Atlanta GA
Funk2641 said:
Did you put the APN in correctly?
Name: AT&T
APN: wap.cingular
Proxy: leave blank
Port: leave blank
Username:[email protected]
Password:CINGULAR1
Server: leave blank
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC:310
MNC:410 (note. this could also be 310, 41 or 15)
APN Type: leave blank
Go to Settings --> Wireless and Network --> and Access Point Names. You might have to make a new apn. (like I did)
Click to expand...
Click to collapse
with the note you need to set manually the APN?did not set automatically?After insert the SIM Card and restart is not set?
Funk2641 said:
I got between 6.02 and 7.73 down; 1.08 - 1.09 up in Atlanta GA
Click to expand...
Click to collapse
That's nice! Thank you!
I will be ordering mine this weekend. Not sure though which place yet !
Waiting to see if I can get it any cheaper from India. Have folks coming from India to NY in two weeks. Lets see!!
Thank you again!
I cannot connect to at&t. under APN i get "no items" and cannot get to a place to enter apn settings.
"use packet data" is selected
network mode is gsm/wcdma (auto mode) is selected
"search networks shows select automatically, at&t, and at&t. I have tried all three
i get regestered on network, but still will not connect help!
I am on the iphone plan with unlimited data, worked just fine in galaxy tab original 7"
i tried using funks apn settings and i still have nothing, i came from an atrix where i always got H+ and now here are me speeds, my speed test was done in detroit, i live in NJ my ping was 317, U 144 kbps D 155 kbps, i have no idea what is wrong with this phone but att can get going on it, i called and they have nothing for me!!! i dont know what to do
What plans are you guys, please?
(Anyone on month to month $50 unlimited?
There are two different APNs to use depending on what data plan you're on. If you're using a MediaNet or Data for non-Smartphones plan (3G) you need to use the Cingular APN. If you're on a legit 4G plan you need to use the special APN for 4G phones. If you reverse it, you'll get no data. For those of you on the 4G plan, go in to the APN settings. When you press menu, there's a reset to default option. It should pull the 4G settings down automatically. If you're on a 3G plan don't do this and instead manually enter the below settings. If you do this correctly you should get data. If you have a quad-band phone and still can't get data it's something with your account settings and not the h/w.
Cingular APN from the SGS2:
Name: Cingular 410
APN: wap.cingular
Proxy: null
Port: null
Username: [email protected]
Password: CINGULAR1
Server: cingulargprs.com
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: null
MCC: 310
MNC: 410
Authentication type: null
APN Type: internet + mms
4G APN from ASGS2 (There are two)
Name: ATT PHONE
Everything null except
MCC 310
MNC 410
APN type: Internet
Name: ATT WAP
APN: wap.cingular
Proxy: wireless.cingular.com
Port: 80
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port: 80
MCC: 310
MNC: 410
APN Type: mms,supl

SOLVED: AT&T terrible speedtest results (fixed mine)

I've seen some AT&T customers complain about terrible speeds and latency when doing speed tests. I too had this issue. Before the fix, I was getting about 20 kbps downstream and 400+ latency. After, I'm getting 6+ mbps and 80-120 latency. I fixed mine by adding a new APN with these settings. To change them, go to SETTINGS -> MORE... -> MOBILE NETWORKS -> ACCESS POINT NAMES. From here, either select the existing one or click the menu key to create a new one. Also, if you create a new one, make sure to select it after you're done making it. (you have to tap the radio to select it because tapping the name will edit it but NOT select it).
The blank ones are blank/unspecified. You probably only need to change APN and APN type (the other shown values were already like this on mine). For APN type, those are commas separating the terms. I posted a link to 3 shared screenshots so you can see what it should look like.
APN: phone
Proxy:
Port:
Username:
Password:
Server:
MMSC:
MMS proxy:
MCC: 310
MNC: 410
Authentication type:
APN type: default,supl,agps,fota,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable (this is checked but grayed out on mine)
Bearer:
https://www.dropbox.com/sh/p65dvtd2ff4y46a/oAjj5Bv8qi
whittikins said:
I've seen some AT&T customers complain about terrible speeds and latency when doing speed tests. I too had this issue. Before the fix, I was getting about 20 kbps downstream and 400+ latency. After, I'm getting 6+ mbps and 80-120 latency. I fixed mine by adding a new APN with these settings. To change them, go to SETTINGS -> MORE... -> MOBILE NETWORKS -> ACCESS POINT NAMES. From here, either select the existing one or click the menu key to create a new one. Also, if you create a new one, make sure to select it after you're done making it. (you have to tap the radio to select it because tapping the name will edit it but NOT select it).
The blank ones are blank/unspecified. You probably only need to change APN and APN type (the other shown values were already like this on mine). For APN type, those are commas separating the terms. I posted a link to 3 shared screenshots so you can see what it should look like.
APN: phone
Proxy:
Port:
Username:
Password:
Server:
MMSC:
MMS proxy:
MCC: 310
MNC: 410
Authentication type:
APN type: default,supl,agps,fota,dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable (this is checked but grayed out on mine)
Bearer:
https://www.dropbox.com/sh/p65dvtd2ff4y46a/oAjj5Bv8qi
Click to expand...
Click to collapse
Do you get H+ insted H?? if u dont mind can you check in Settings, about phone and Status. in mobile network type HSPA:10 or HSPA+:15????
Didn't work for me (data gets disabled), however the only APN settings that have worked so far are the stock ones with wap.cingular.com. I have tried numerous other ones to no avail..
thekooliest said:
Didn't work for me (data gets disabled), however the only APN settings that have worked so far are the stock ones with wap.cingular.com. I have tried numerous other ones to no avail..
Click to expand...
Click to collapse
you have to have a lte data plan for this apn to work.
cundiffr said:
you have to have a lte data plan for this apn to work.
Click to expand...
Click to collapse
Thanks..I honestly didn't think there was a difference between the LTE and non-LTE plans at AT&T. But my dad is in charge of the plan, so maybe I am missing something.
I'm using the same Stock AT&T PTA apn I've used since the Infuse 4g and it works perfect. Stock APN I couldn't even get 20kbps most of the time. Now I can at least get 5.7 (about what I'm used to in my area).
pbpatel1981 said:
Do you get H+ insted H?? if u dont mind can you check in Settings, about phone and Status. in mobile network type HSPA:10 or HSPA+:15????
Click to expand...
Click to collapse
I've seen it at both.
Sent from my Nexus 4 using Tapatalk 2
I'm using the pta APN since I came from an LTE phone so my sim is provisioned for it. I usually got about 8-9mbps down in this location when on my sgs3 so if these speeds stick and improve I'm quite happy. Obviously uploads are the biggest hit but not too worried about that
Sent from my Nexus 4 using Tapatalk 2
mobilehavoc said:
I'm using the pta APN since I came from an LTE phone so my sim is provisioned for it. I usually got about 8-9mbps down in this location when on my sgs3 so if these speeds stick and improve I'm quite happy. Obviously uploads are the biggest hit but not too worried about that
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
howd you get speed test to work?
joshyy_rey said:
howd you get speed test to work?
Click to expand...
Click to collapse
It wouldn't work for me with the default WAP.Cingular APN. As soon as I changed it to the hspa+ one, speed test worked.
For this of you on the pta APN, does your MMS work? If so, do you still have the WAP.Cingular APN in the list (just not checked)? Or is the pta APN the only one listed?
I too have my Sim provisioned for lte, but if I use the pta APN, I get great data speeds, but no MMS. Thanks.
Sent from my Nexus 4 using xda premium
Many thanks for posting this! My internet donwload speeds went from .001 MBPS download to 2.97MBPS. I hate to say this, but it still felt snappy even at .001 MBPS. My Galaxy S2 was so slow to process websites.
solved minus mms......
I get faster speeds with the new APN, but I can't get H+ in areas where is was able to get it with my S3. Anyone have a solution?
thanks for this!
Posted this on another similar thread. Worked for me. It's the Cingular.WAP APN but slightly different.
"Anybody still having issues with att H+ speeds try the APN settings from this link
http://nerdynerdnerdz.com/blog/2011/07/23/att-apn-mms-settings-android/
My speed increased by 600% when I switched to this, from barely 1Mbps to 6+Mbps. I also can run the speed test app now whereas before I could not."
Sent from my Nexus 4
AT&T Northwest Indiana Southeast Chicagoland
Sent from my Nexus 4 using xda app-developers app
apolloms said:
solved minus mms......
Click to expand...
Click to collapse
Modify the following and you'll have MMS again:
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MaxCarnage said:
Modify the following and you'll have MMS again:
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
Click to expand...
Click to collapse
So do you use the OP setting plus this? or the one posted a few posts up? also is a LTE data plan def required?
DRamer77 said:
So do you use the OP setting plus this? or the one posted a few posts up? also is a LTE data plan def required?
Click to expand...
Click to collapse
Yes, add this to the OP and everything will work.
I came across this topic on rootzwiki a while back and it's helped me a few times. Obviously it's for ATT only.
http://rootzwiki.com/topic/31135-att-apns-for-custom-roms/

[Q] Unlocked Samsung Captivate won't download MMS, even with the carrier correct APN,

Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
ElleJay2013 said:
Hello,
I have a Samsung i896 Captivate, which was originally with Rogers. I purchased it from a cell store second hand and unlocked. I am with Virgin Mobile. I have spoken to them about my issue that the MMS will not download. They say they're down loading but then never finish and eventually expire. Even as I added the APN according to the instructions from VIrgin, nothing has changed. Still not down loading MMS. They say that because the phone was not originally with Virgin they can't do anything about it. Is there anything I can do to get my MMS downloading even with my unlocked phone??? Please help and thank you for reading.
Click to expand...
Click to collapse
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
BWolf56 said:
When you entered your APN, did you delete all the others first?
Being unlocked doesn't change much other than you can use it on any carrier. Did you check with them to see if they locked your MMS?
Also, MMS can only be downloaded on data (can't use wifi).
Sent from my SGH-I897 using xda app-developers app
Click to expand...
Click to collapse
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Locked MMS would come from your current carrier so you would have to ask them.
Although, if you were on Wifi this entire time, it's normal it didn't work. As I mentioned earlier, you need to be on your data (3G/H) to download MMS. You should be able to redownload the pending ones, just hold over the MMS and hit redownload.
ElleJay2013 said:
Thank you for your reply BWolf56! So I haven't checked with Rogers to see if they lock their MMS as they are not my carrier. (they were the original phone owners carrier) If I call them do you think they'll assist me even if I am not thier client?
When I entered the APN there were no previous APN entered so none to delete.
I turned off the Wifi and then turned my phone on and off, just to see if that made a difference...I don't even know what to expect will happen if I do find a fix. Will my pending (NOT expired) MMS be able to be down loaded?
Would you have any other suggestions as to how to fix this problem? I really want to receive these messages before they expire and am getting kind of desperate. Thanks again.
Click to expand...
Click to collapse
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Rogers APNs
norm182 said:
Out of curiosity, did you set two APN's? By the looks of it, there are two for Virgin - one for default and one for mms. I had the worst time doing a Rogers apn setup and eventually had to go to the default one and put default,text,mms,...etc for the type. Virgin might work the same. If you already have figured your problem out, then sorry for a late reply.
Click to expand...
Click to collapse
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Let's hope that's all it is, I couldn't help but notice that the reference was "APN" instead of "APN's". I'm just finishing work on a Captivate and happen to have a Virgin acct so I'll try it shortly and see
Oh my. I am so sorry, I didnt even get close to trying my virgin acct on the captivate I was working on. The customer was hovering to get it back, so sorry for misleading. How did you make out ElleJay? did you finally get your unit going?
BWolf56 said:
There should be 2 APNs indeed: Rogers' look like this:
Main APN:
Name: Roger #1
APN: internet.com
MCC: 302
MNC: 720
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
MMS APN:
Name: Rogers MMS
APN: rogers-core-appl1.apn
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
APN type: mms
APN protocol: IPv4
Bearer: Unspecified
Leave everything else as is.
There's also a LTE one and couple others but aren't needed on our phone.
So yeah, Virgin should have something similar to those. And of course, gotta be on data (3G)
Click to expand...
Click to collapse
i had a similar problem a few months back and sporadically since. i talked to rogers and was advised to go into apn type and edit it to say - internet,mms instead or default,supl,mms
try it and exit then go back in and make sure it stuck. for some reason it takes more than one try sometimes.
hope that helps
Remember, they bought with rogers as original, but are trying to setup virgin...but yeah, the overall consencus is that they may be missing an apn setting and "of course, gotta be on data (3g)" lol. Now just more concerned as to whether its up and running.

[Q] HTC ONE 801s (International) Update to 4.4.2 lost data connection

I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.
I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.
Anyone else have this issue?
Oh yea I'm with Rogers.
Please help T.T
3py0n said:
I am using an international version of the HTC ONE 801s and after I updated to 4.4.2 last night I realized that I don't have data connection.
I can still make calls, data is turned on from the looks of it but I don't get data. Wifi works fine.
Anyone else have this issue?
Oh yea I'm with Rogers.
Please help T.T
Click to expand...
Click to collapse
first dial *#*#4636#*#* to open the phone test menu. Select ''phone info'' and then make sure preferred network type is set to ''GSM/WCDMA/LTE auto''.
yea it is set to that currently. But no go
3py0n said:
yea it is set to that currently. But no go
Click to expand...
Click to collapse
Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.
btw don't forget to quote or mention me if you want me to receive a notification of you reply.
alray said:
Is your APN settings is correctly set for Rogers? If yes try deleting your rogers APN and create a new one.
btw don't forget to quote or mention me if you want me to receive a notification of you reply.
Click to expand...
Click to collapse
Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
3py0n said:
Currently my APN list is empty lol...I clicked the options and "reset to default" and it completed but there is still nothing here.
Click to expand...
Click to collapse
ok so create a new APN and name it ''Rogers LTE''
set those values manually:
APN: ltemobile.apn
MMSC: http://mms.gprs.rogers.com
proxy mms: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
it should work with this
alray said:
ok so create a new APN and name it ''Rogers LTE''
set those values manually:
APN: ltemobile.apn
MMSC: http://mms.gprs.rogers.com
proxy mms: 10.128.1.69
MMS port: 80
MCC: 302
MNC: 720
it should work with this
Click to expand...
Click to collapse
YES!!! I think it worked. I see the "H+" or "3G" or "E" beside the bars.
Will probably get data later when I have better reception.
Thank you
Any idea why the APN was removed?
3py0n said:
YES!!! I think it worked. I see the "H+" or "3G" or "E" beside the bars.
Will probably get data later when I have better reception.
Thank you
Any idea why the APN was removed?
Click to expand...
Click to collapse
it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA.
alray said:
it happens randomly sometimes after an update. Idk why. I guess Rogers screwed somthing in their ota update. I saw the same thing on my friend's SGS4. Hes with Rogers too and he lost is apn after the OTA.
Click to expand...
Click to collapse
Well regardless, thank you very much for your help Saved my phone.
3py0n said:
Well regardless, thank you very much for your help Saved my phone.
Click to expand...
Click to collapse
np
alray said:
np
Click to expand...
Click to collapse
It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
Please help and thank you TnT!
3py0n said:
It does not work actually. Just a constant updating or reloading icon in the header bar. I tried restarting but that did not solve the problem. But I do see the h+ sign for data but I get no connection.
Please help and thank you TnT!
Click to expand...
Click to collapse
try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.
you might also want to try this one:
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
alray said:
try both apn settings listed here (from Rogers website) Make sure you don't make any typo. If it still doesn't work, I think you'll have to call Rogers Tech support since your phone is stock and you didn't messed anything.
you might also want to try this one:
Name: Rogers
APN: internet.com
Username: wapuser1
Password: wap
Server: 172.25.0.107
MMSC: http://mms.gprs.rogers.com
MMS Proxy: 10.128.1.69
MMS Port: 80
MMS protocol: WAP 2.0
MCC: 302
MNC: 720
Click to expand...
Click to collapse
Hey thanks, I'll look into it once I have reception again.
Btw I MAY have found out the problem....I typed "ITEMOBILE" instead of "LTEMOBILE" LOL!!!! but unsure as I can't test it right now.
But thanks. I'll report back tomorrow
works!!!!! lol I typed "ITE" instead of "LTE" roflmao...geeeez

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