The Phone Goes Black ?? - XPERIA X1 Q&A, Help & Troubleshooting

Ok for almost a week now the phone screen goes black and doesn't respond any more. the only thing that I could do is a SR. this gets annoying because it happens always at night and I use my phone as alarm. but when its doesn't respond any more the alarm won't ring.
It isn't the Rom because i tried other roms but the problem is still there. HR doesn't fix it.
could it be the radio? i have 1.16 now.
does anyone has the same problem as me or does anyone know what the problem is?

This problem seems to be more and more prevalent

Related

Lock ups! Can't get out of standby mode...

I'm using 1.40WWE and 1.12 Radio ROM.. From time to time my phone can't get out of standby mode, meaning that I can turn it on with the power button. Only option is to reset it and then everything will be back to normal.
I can't tell when and how this would happen and it's driving me nuts... Alarm or phone calls can't wake it up either. Anyone else seem similar problem?
Happens to me from time to time as well. Have tried previous O2 ROM as well as the latest O2 Asia ROM. No idea what causes it but I have heard of others having the same problem too.
Really infuriating when you've missed lots of calls because the unit has been hung for several hours.

Kiser die.

My Kaiser time to time die. It is only able to turn it on if I reset. The LED light still blink bot no way to turn it on without soft restarting. Any one face the same issue?
Marcus Tavares said:
My Kaiser time to time die. It is only able to turn it on if I reset. The LED light still blink bot no way to turn it on without soft restarting. Any one face the same issue?
Click to expand...
Click to collapse
my kaiser did this the other day. have you modded it? I just took the battery out and restarted it.
I have just done this. I let you know if this happens again. Thanks a lot.
benl2k said:
my kaiser did this the other day. have you modded it? I just took the battery out and restarted it.
Click to expand...
Click to collapse
Mine did this again this morning. It did it before I unbranded it as well so I don't think it's a flashing problem. It is causing a problem though because my alarm didn't go off this morning and I was nearly late for work.
Mine has only done this when I left Microsoft Live Search running in the background, never had it happen when that app was exited.
Could be some app or another doing it.
Read this: http://forum.xda-developers.com/showthread.php?t=339792&highlight=sleep+of+death
I'm starting to hate my Kaiser. At least 4 times a day my Kaiser die without notice. The strange is that the LED lights still blinking but I cannot turn it on and calls go directly to voice mail. I tried to Hard Reset but not help.
Does any one know if this might be a hardware or a software failure?
Does any one know if I upgrade ROM this problem goes away?

HTC Diamond randomly restarts

Hi,
I noticed that my Diamond keeps frequently decides to restart, especially overnight when recharging. Anyone know something about this?
have had the same problem in the past restarts 1-2 an hour. installed diff rom and no problems. will try to think of the rom builds which might be more helpfull
had the same issue with rom 1.35 when first gotten the phone.
its been resolved since I upgraded to 1.93
HTC_GLOW said:
have had the same problem in the past restarts 1-2 an hour. installed diff rom and no problems. will try to think of the rom builds which might be more helpfull
Click to expand...
Click to collapse
I've had this issue with BePe 0.97, under same circunstances: charging at night.
But I had an additional issue, as the phone was endlessly restarting. It showed the initial screen and vibrated, but before it showed the ROM and Radio version it restarted again. Eventually I was able to put the PIN and boot WMobile, and I quickly turned the flight mode on (as I wanted it to be stable at night, as I needed the alarm this morning).
I've no idea about what happened, as I had made no changes, but lastly the phone only charges 2 bars during all night long, and I can't connect it to the PC via ActiveSync. (I don't know if it can be related to this problem...)
Hi all,
I am working on the official HTC rom (I believe it's 1.37) and have not installed any unknown software...
1.35 rom on my wife's TD, same problem as yours
1.37 rom on mine, same problem, abeit less frequent
now both on 1.93 rom, no problems.
maybe give it a try, been pretty smooth on both TDs so far without any tweaks done
1.93 restarts
My HTC Diamond restarts during recharge at night.. i have 1.93. this sucks.. Anyone else have this issue?
try doing a hard reset.
i had some issues like opera not working n some others that i can't recall offhand b4 when first upgraded to 1.93
i did a hard reset and have not had any issues since
funny thing is, everyday at midnight, if i were wake the phone, the minutes flap on the clock will start to flip non-stop till the exact minute eg. 12.39am; the minutes flap will continuously flip from 12.00 to 12.39
My diamond also does random restarts. Not only while charging at night, but during the day, while working with it, too.
I tried a lot of roms. On some the restarts where less frequent, but still there. Any idea what I can do about it?
Greetz
Hi,
My Diamond also random restarts. I try 3 type ROM (original CZECH, original ENGLISH, Dutty), but Diamond random restarts. Any idea???
(sorry for my english )
Hard-SPL or warranty return
Dare I suggest it, but if you have this issue AFTER a rom change, and/or after a a HARD reset then the only thing left is your SPL (Hard or otherwise)...have you "played" around here yet?
If you have and this has made no change I would be beating a path to your handset provider with you warranty card for service repair or replacement!!!
1.93
enfant_terrible1979 said:
had the same issue with rom 1.35 when first gotten the phone.
its been resolved since I upgraded to 1.93
Click to expand...
Click to collapse
My HTC Touch Diamond has 1.93 installed and it's still happening.
Have 3 HTC Diamonds, 2 working fine and 1 got this problem since the day I bought it.
Anyone has link to download the 1.35 ROM? Thanks.
I dont think that it has something to do with Hard-SPL. I had the problem with the original rom to (never flashed).
I now used Aztor Rom, didnt install any apps, but the restarts still happen. I have the feeling that they only happen if applications were running.
Maybe the storrage gets to full?
Tonight I am going to install Panosha shine on v2.0 with a bigger pagepool- maybe that helps?!?
Greetz
Korbi
I got the same issue
I bought HTC diamond 20 days back. It is restarting automatically . sometimes while incoming call recieved or sometimes while calling others from contacts. sometimes in the night by itself getting restarted. more over sometime it is automatically switched off.
I am using ROM 1.93.720.2.
Can anyone help me out here
Turns off while charging and changes the clock
Hi guys, I noticed none of you had the problem like i did:
If I leave my Diamond to be charged during the night, sometimes it works just fine and nothing happens. But like this morning it really f*cked me up: It reboots and when i woke up (to the sound of the alarm clock) it was in the "enter pin" screen. TouchFlo3d worked just fine and I inserted the pin code and it's been working just fine since then. The only problem (which I discovered after my morning shower) came up when my boss called me and told me I was already 10 minutes late (work starts at 3pm). My Diamond showed me that it was still 2.35pm and I had been woken up by the alarm at 2.20 as I had set it.
So the problem: The device turns off during charging and changes the time of the clock (or the clock jams and doesn't update for a while...)
I have the 1.93.414.1 WWe ROM from htc.com and eveyrthing else works just fine. This problem was first discovered when I bought this device with the original 1.34 ROM I believe.. Updated to 1.93 and still it continues. Any suggestions ?
How did you enter the pin to boot to windows mobile? I have the same problem it keeps rebooting itself and I do not know what to do, I did hard reset but it did not help.
Thanks.
I start to investigate the wired issue...
I noticed if I put the Diamond to sleep (charge) after Midnight nothing happened and no restart during night , if I put Diamond before Midnight , then it may get Restart during the night..
The other issue I noticed the wired Clock between 00:00 and 00:39 as
some reported here, if you open the Diamond , lets say at 00:30 , u will see clock start from 00:00 to 00:01 , 00:02 etc till it arrive to 00:30 ,
I m using Second Today screen with Digital clock installed and found that there is no problem in clock , i'll explain:
During the clock moving from 00:00 to 00:30 (in the TF3D) I pressed on the Second Today and saw clock 00:30, moved back to TF3D and saw clock continue moving to the "target" 00:30..
I made 1 +1 (restart problem and clock problem) and found that the problem comes from TF3D...
To prove it I made this test - I put Diamond to sleep before Midnight ,
but after Shut down the TF3D from setting >> Today
and open the TF3D back during the morning...
Since I made it, No restart during night anymore...
So all you have to do is to close the TF3D to prevent from restert during night, and open it back in the morning..
Try it too so we can be sure it's TF3D problem..
Seems like TF3D needs to sleep too during the night
Bug in TF3d
On Duttys penultimate rom I had the clock issue but also when I went to contacts. TF3d wouldn't display them and reverted to the home screen again.
arix said:
I start to investigate the wired issue...
I noticed if I put the Diamond to sleep (charge) after Midnight nothing happened and no restart during night , if I put Diamond before Midnight , then it may get Restart during the night..
The other issue I noticed the wired Clock between 00:00 and 00:39 as
some reported here, if you open the Diamond , lets say at 00:30 , u will see clock start from 00:00 to 00:01 , 00:02 etc till it arrive to 00:30 ,
I m using Second Today screen with Digital clock installed and found that there is no problem in clock , i'll explain:
During the clock moving from 00:00 to 00:30 (in the TF3D) I pressed on the Second Today and saw clock 00:30, moved back to TF3D and saw clock continue moving to the "target" 00:30..
I made 1 +1 (restart problem and clock problem) and found that the problem comes from TF3D...
To prove it I made this test - I put Diamond to sleep before Midnight ,
but after Shut down the TF3D from setting >> Today
and open the TF3D back during the morning...
Since I made it, No restart during night anymore...
So all you have to do is to close the TF3D to prevent from restert during night, and open it back in the morning..
Try it too so we can be sure it's TF3D problem..
Seems like TF3D needs to sleep too during the night
Click to expand...
Click to collapse
I dont even use TF3D and have this problem...
korbi said:
I dont even use TF3D and have this problem...
Click to expand...
Click to collapse
and you said "My diamond also does random restarts. Not only while charging at night, but during the day, while working with it, too."
Seems like you have other problem. not the night restarting

Grey screen of death?

Does anyone experience "Grey Screen of Death"??
Every couple of days my Diamond crashes, the screen is stuck displaying a noisy grey screen.
Most likely I will have to reinstall the ROM (I'm using SwiftBL 5.5) ... but if there is a simpler solution out there I'd love to know it,
Thanks,
Mike
I've seen that kind of screen but only when I'm playing a particular game and if I switch the Diamond off before closing the game down; when I next switch it on I get the noisy (mostly) grey screen. When this happens to me though I just need to toggle the power on and off a couple of times and it sorts itself out. Or just not switch the thing off when playing that game of course.
None of which helps you of course as yours sounds like a much more serious and randomly occurring issue.
never heard of it before. try changing to a different Hard SPL, these can have funny effects sometimes.
Thanks for reply. Well, at least I'm not alone.
Mine is more worrying alright. I left the Diamond in standby last night, it wasn't running any apps before that, and the phone didn't wake me up with my normal alarm as it had crashed sometime during the night, not doing anything in particular.
do you notice it get unusually hot at any time?
with some diamonds, when it is processing a lot and on charge it can get very hot, and this may have caused ur problem.
Maybe the Hard SPL will help.
One possibly odd thing I notice is that my ROM is listed as 1.93.00.00 on the bootup screen, I expected this to be 1.93.405.1. Is that usual?
It's not the hot or charging possibilities.
I can't find a pattern really, it definitely crashes just sitting there doing nothing.
Does this also happen with a stock rom?
I didn't see it on the stock rom, but that didn't last too long in my diamond and I've been running the Swift one for a couple of months now.
To rule out SPL and radio, you could try different versions there. If that doesn't help, try flashing another rom (maybe also the stock rom).
If this still doesn't get rid of the GSOD, I would send the phone back for repairs.
Sorry, I couldn't be of more help...
Good suggestions, thanks. At least there's something to try without flashing whole rom.
mine is the same, seems to only do it when phone is charging but idle overnight, and certainly not hot when it does it. I am running the stock 1.93 ROM. Maybe it just gets bored lol!
Then mine was very bored.
Always restarted itself during the night - and lost half the battery charge while doing so.
Had it repaired twice and now it works great. They told me it was a software problem, but I wonder what they fixed, because I have flashed the same SPL, radio and rom on my phone as before.
Glad you fixed it. Mine was ordered on the cheap from HK (to Ireland) so I'm reluctant to send it back except in dire need.
I often see it get very hot around the crash time, as if some app is running crazy, would explain the low battery.
BTW, what rom, spl, radio do you use?
I had the same exact problem up till a week ago.
Now I'm happily a satisfied Diamond user. To solve this issue, do either of the following:
1. Find a rom with a newer Manila version, e.g. Dutty > v2.6.
2. Install the latest Manila cab.
Changing hard spl doesnt work, as I had tried them all. Stock rom was more acceptable but the problem still occurs once in a while.
I had changed to Dutty's rom more than a week ago I haven't had the problem ever since. Try it and share with us if it works.
Reason I say its due to Manila is becos Dutty is using a newer version of Manila as compared to the rest.
Oooh, tasty. A confirmed software method of fixing the problem! I'll give that a go and observe the phone for a week. I'll post then if all is well.
Many thanks,
Mike
I'm running Olinex HardSPL 1.93, Radio BS14 and O2 Germany stock rom 1.93.207.2.
I hope knave's solution will do the trick for you.
Hi...
This just append to my phone sometime tonight..!
A left it charging over night ... like I always do..
and when I wake up... there's just a gray screen of death!
I've just flashed my first cooked rom... had stock HTC ROM before...
and my TF3D version is 1.2.35091.2_1813.6..
maybe this was just a freak accident... one time happening??
lets wait and see...
i'm backing up my phone at the moment to hard reset it later. i've got the problem, that in opera when the page (spiegel.de especially) is fully loaded and it idles for 5 secs, the screen turns grey with stripes and blocks slowly. after hitting power on/off 2 times it's normal again, but as soon as it's idling for 5 secs it fades to grey again.
must have messed up something while updating opera

Touchscreen Issues are driving me CRAZY! Im desperate!

Hey you guys, ive been using my N1 for about 10 months now, and lately its been a headache because I've been facing weird touch issues since about 7 months... and its getting worse every day...
Initially I thought that this problem was caused because I installed the HTC_IME keyboard that can be found here, I uninstalled it and the problem dissapeared but just for some weeks untill a few days ago, I installed the "gingerbread keyboard" and my problem reappeared, I have tried everything, wiped, flashed, wiping the KB data... and this issue is still there...
Sometimes Im writing and when I press (for example) the "E" button the phone puts hjk.. its practically impossible to write an sms or in gtalk, because when i write the nex letter "X" (for example) the phone puts yui, so instead of ex it appears hjkyui...
Im also facing the thing that you can see in the minute 2:09 of This Video (as far I know, every nexus one does this).
One thing that i noticed is that this issue started when i flashed my first Cyano rom! (I think).
This happens 6-8 times every day, i have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Is there a way to calibrate my screen? or any app to check if something is wrong?
Im begging for your help, Its very difficult to sell this phone in my country couse everybody uses blackberry... and i dont have the money to change it... Im using last nightlie build (295).
try a different rom... we all have the same touch screens so you problems cannot be any different than anyone elses... the biggest thing i have noticed is the problem starts when you rotate the phone alot
Ill try another rom tomorrow!
any other suggestions?
I have sometimes the keboard problem like yours it's rare. so far as I know you can't fix the touch problems it is there and will be forever. when typing sometime you can touch the screen with the inside of your hand and everything goes wrong then.
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
commodoor said:
I have sometimes the keboard problem like yours it's rare.
Click to expand...
Click to collapse
How often this is happening to you?
commodoor said:
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
Click to expand...
Click to collapse
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
donchele said:
How often this is happening to you?
Not that much. i have auto correct and everything off. I can typ very fast with few errors.
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
no i don't have that much, really maybe once a week or two.
Maybe your digitizer is broken. i have my nexus now for a year and never had that much problems with the touch screen.I only notice that the multi touch isn't good when playing games on it.
Im using my keyboard without the prediction and since yesterday I have not had any touch issue.
Ill continue using it that way and see how it goes!
Please keep us updated on the progress. I also have this issue. Uninstalled HTC_IME and replaced by SmartKeyboard Pro which solved the issue for a while but recently I have the issue again. Not too often but it indeed is annoying... Would love to see some ultimate solution to this because other than that I am very happy with Nexus.
PS using official OTA ROM (2.2.1 for now)
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Dan2552 said:
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Click to expand...
Click to collapse
It gave trouble plugged and unplugged...
Its working great since yesterday...
donchele said:
How often this is happening to you?
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
RogerPodacter said:
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
Click to expand...
Click to collapse
Well thats odd, each of us are facing different beginnings of this annoying issue!
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
moffa~ said:
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
well, just for you to know, yesterday I chatted with my GF for like an hour and a half with it connected to the charger and not happened to me, im starting to think that this is caused by the auto complete option (which is odd too)
after 2 days of not having any issue, my touch went crazy again, but just a little, I was not charging it, it had the autocomplete option unticked, and it was liying on my bed couse I texted a lot today with my GF.
i did not turned the screen off, I i forced it to write what i wanted it to write... then i left it again on my bed, it turned its screen off and later another message came and it was just fine...
Ill continue testing it like this couse this time the issue was very short.
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
mikeacela said:
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
Click to expand...
Click to collapse
Is there any reliable way to check if its the very source of my trouble?
Any suggestions?
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
RogerPodacter said:
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
Click to expand...
Click to collapse
I know and understand that, the problem here is that its happening too often that its annoying...
Just to let you know, sometimes i cant even use my phone, and as you said "Just a quick sleep the screen resets it back to normal" ive done it and nothing is fixed, i even wiped to factory settings and when the wipe is completed, my phone its still the same!
Try using another keyboard like swift key or something. You can calibrate the phone in your settings menu
Sent from my Nexus One using XDA App

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