Active Sync disconnects when screen goes black? - Touch Diamond, MDA Compact IV General

Just noticed that if the screen on the device gets darker or if the phone "locks" itself (press powerbutton one time), Active Sync disconnects my device. If I wake up the device again it will reconnect instant. Can I do something about this?

I think if you turn the phone face down, it will turn off the screen, but not the active connections.
(I'm not sure this is default behaviour though, I've got a few tweak utils installed and this might be why.)

Verrath said:
I think if you turn the phone face down, it will turn off the screen, but not the active connections.
(I'm not sure this is default behaviour though, I've got a few tweak utils installed and this might be why.)
Click to expand...
Click to collapse
I have not turn my phone face down, it's on the table with the screen upwards.

Yes, but the solution is to turn it face down while it's connected. It should then turn off the screen, but not the ASync-Connection.

Verrath said:
Yes, but the solution is to turn it face down while it's connected. It should then turn off the screen, but not the ASync-Connection.
Click to expand...
Click to collapse
Oh sorry, I'll try that

Related

Tilt Annoyance

Hello all,
I just got my AT&T Tilt and love it so far, except for one major annoyance. When I press the power button, the device will turn the screen back on after a few seconds to a few minutes. The problem is when it's in my pocket, it can accidentally call people. My 8125 and 8525 did not experience this issue.
Any suggestions?
Thanks!
Button lock
It sounds as though the phone isn't set to lock all buttons except the power button when it is in standby. This happened to me last time I re-flashed my Wizard, and I couldn't figure out for ages why my battery was draining so quickly as well!
Settings > Buttons > Lock
Hmm, not seeing any option under Buttons or Lock. I do remember this setting from WM5. It does appear, however, that the buttons are not turning the phone on, it's just waking up even if I leave it on a desk.
You can add lock to the home screen
first press and hold the hang-up button so that it locks. Then just push the power button once. This puts it in standby.
There is a idle timeout for going on standby mode, but I can't find a setting to auto-lock.
JBHorne said:
When I press the power button, the device will turn the screen back on after a few seconds to a few minutes.
Click to expand...
Click to collapse
Are you paired to a Bluetooth device? I see similar behavior in my 8525 when in my car - the BT car kit does stuff which "wakes" the 8525
Richard
Try this leaving Google Maps On the Screen
Hi Guys,
I get this behavior when I have Google Maps running. It will even cycle the screen on and off a couple times.
nope and nope. just sitting on the today screen.
JBHorne said:
When I press the power button, the device will turn the screen back on after a few seconds to a few minutes.
Click to expand...
Click to collapse
I have the very same problem.
However, my girlfriend whom I also bought a Tilt for, her's doesn't do it.
We've installed all the same software too, so I'm a little puzzled.
start>settings>system> key lock. set it to lock all buttons except power.
rzanology said:
start>settings>system> key lock. set it to lock all buttons except power.
Click to expand...
Click to collapse
Hmmm.. yeah, umm my key lock is already set to lock all buttons except power.
The problem isn't with when you press a button it comes on. The problem is the phone turns on by itself, sitting on a table, nothing being pressed, no new email, no new sms, just lights up and that's it.
JonRick said:
Hmmm.. yeah, umm my key lock is already set to lock all buttons except power.
The problem isn't with when you press a button it comes on. The problem is the phone turns on by itself, sitting on a table, nothing being pressed, no new email, no new sms, just lights up and that's it.
Click to expand...
Click to collapse
Any number of applications might be starting the device, from weather apps to calendar, diary, time sync etc etc. For example, HTCs weather app will do it depending on how often you have it set to another example I came across from someone was TREO ALERTS that contains a script "refresh.mscr" and it was set up refresh time 30 seconds (this was turning his TyTn II on by itself).
Mike
hard reset and try again.
i'm betting that none of these suggestions were helpful (except the one about some application generating a wakeup event without any other visual notifications).
i was having the same problem, but i just tried to narrow down which running program was causing the events. it's one of:
* wireless manager
* messaging
* IM
my guess is IM; i'm going to test that out in a second.
well, it's none of the above. still seems to wake up randomly anywhere from 15 seconds to several minutes.
seems to happen more frequently when it's just been turned off.
Even if you were to find what was turing the phone back on, this can still be a problem just from normal use... obviously, you WANT the phone to turn on for things like a call coming in. The solution for people like us who stick our phones in our pockets is to "lock" the phone. But for whatever reason, the Tilt doesn't lock the phone while holding down the end key. That means the only convenient way to lock it is to keep the lock function on the today screen, wasting space. Hopefully someone can find a way to allow the end key to lock the device on the Tilt just like the unbranded device.
dscline said:
Even if you were to find what was turing the phone back on, this can still be a problem just from normal use... obviously, you WANT the phone to turn on for things like a call coming in. The solution for people like us who stick our phones in our pockets is to "lock" the phone. But for whatever reason, the Tilt doesn't lock the phone while holding down the end key. That means the only convenient way to lock it is to keep the lock function on the today screen, wasting space. Hopefully someone can find a way to allow the end key to lock the device on the Tilt just like the unbranded device.
Click to expand...
Click to collapse
i'm fine with using the lock function, but it still turns on randomly, using battery, and eventually unnecessarily yellowing the screen from backlight aging. my next approach is to check out the notification queue, using a notification cleaner app.
So i am having a similar problem. When i press the power button, the phone's screen turns off but when the keyboard slides, it turns back on... is there a way to make it so the keyboard sliding does not turn on the device? I think the keyboard slides around a little when in my pocket and i hate pushing 3 buttons to unlock my phone... thanks
I was having the same problem.
This is an issue with the ATT rom. Flash over HTC rom and you will be all set.
I have been having the same problem as well. I just installed this DeviceLock program:
http://forum.xda-developers.com/showthread.php?t=305402
If you enable the "Lock on Wake" option, the device will be locked when it wakes up, so the backlight stays off and you won't call anyone by accidentally hitting buttons.
Also, I ran across this related thread you might want to check out (basically talking about the same thing, but for the TyTn II):
http://forum.xda-developers.com/showthread.php?t=341419

Backlight issue.

So, I tether my Kaiser all the time, and the only downside is that the back light always goes dim instead of totally off when it is connected to my pc.
When I press the off key on the side to turn the back light off, it disconnects from my phone.
Is there something I am missing to get this to go off?
It sounds like when your screen shuts off, the phone goes into sleep mode, which disables the tethered connection. If you are charging while tethered, then I wouldn't worry about it. You can also set your backlight to turn off after X amount of time but like I said, it will go into sleep mode.
When the Kaiser is connected to the PC, it will not turn off the screen, instead only dim it as you stated. There are several programs for Windows Mobile that will allow you to shut off your screen completely without actually sleeping the device. Check out this post.
NotATreoFan, u might wanna correct that link.....your link is to report that post.....now we dont want a post reported for being helpful do we..
Oops... fixed the link. Nice catch!
Nice! Thanks for your help, good sirs.

Tilt not turning off when connected to PC

I keep my Tilt connected to a PC all the time when I am not using it.... To charge it, and transfer files etc.
The problem is that it never appears to turn off when connected, specifically the screen. Now I don't know if phone screens really suffer from any type of "burn-in", but I'm sure there is some type of limited life on the screens.
I have set the Start > Settings > System > Power > Advanced to turn off the device on external power after a couple of minutes, but it does not appear to do anything.
The settings in Start > Settings > System > Backlight > External Power does seem to work. I set it to turn off backlight after 30 seconds and it does.
I often hit the power button on the phone to turn it to standby when I go to sleep but the screen is often on again when I get to it. It think if it gets a call it might wake the screen, and never shut back off.
How can I ensure that the screen stays off (or powers off after activity) while the device is connected to the PC?
thx
Well there is a light in there that can burn out. Um, what happens if you hit that side button that turns that light off? Works for me when my preciouses is blugged into my comp.
the problem with pushing power button when connected to computer...it turns the screen off, but also breaks the connection to Active Sync for some reason..it charges the phone but activesync connection goes down.
but im a newb on the tilt so there might be an option to enable active sync with display off.
ChumleyEX said:
Well there is a light in there that can burn out. Um, what happens if you hit that side button that turns that light off? Works for me when my preciouses is blugged into my comp.
Click to expand...
Click to collapse
ooooooh you know what, whenever I close wow out when I'm done, there is a window saying that active sync was disconnected. I just thought it timed out or something. Hmmmmm
After is has synced do you really need it to keep refreshing?
ChumleyEX said:
Well there is a light in there that can burn out. Um, what happens if you hit that side button that turns that light off? Works for me when my preciouses is blugged into my comp.
Click to expand...
Click to collapse
That works, but the problem is if someone calls (or maybe if some other notification comes in...SMS, email, calendar appointment) it lights back up and stays on.
I'm not concerned with ActiveSync disconnecting, I just want to plug it into my computer to leave charging and I would rather not power the device ALL the way down.
-thx
I guess I need to pay more attention to mine.
bengalih said:
That works, but the problem is if someone calls (or maybe if some other notification comes in...SMS, email, calendar appointment) it lights back up and stays on.
I'm not concerned with ActiveSync disconnecting, I just want to plug it into my computer to leave charging and I would rather not power the device ALL the way down.
-thx
Click to expand...
Click to collapse
There are programs that you can install that will shut off your screen but leave the rest of the device active. I wouldn't worry about the screen burning though. My Wizard was on like that all the time for over a year (stupid WM6 bug prevented you from turning the phone off if it was plugged in to USB), and my screen never showed any adverse effects.
As long as your backlight goes off, you will be fine.

Screen turns on while charging (and stays on)

I charge my phone each night, and each night the screen turns itself on, so I turn it off and later it turns back on, so I turn it off, then later it turns back on, so I turn it off, then it's time to get up... so I turn it on
I'm not getting calls in the night, data streams, messages... anything that should activate the phone. It just seems to like to turn the screen on.
Anyone else? Can I do something about it?
Thanks
I am assuming you are charging it with the USB plugged to the computer?
Not sure if it was designed to be like that, or a bug in the firmware, or a design flaw, it seems like when plugged to the computer this would happen.
Haven't really tested it out myself tho. (but the screen doesn't seem to turn on when plugged to the wall charger, although I can't verify yet )
The screen does not turn off when charging using the wall charger.
twosix said:
The screen does not turn off when charging using the wall charger.
Click to expand...
Click to collapse
manually turn off, boleh?
check the power setting btw, settings > system > power, i believe it's turn off device is unchecked for power
zenkinz said:
manually turn off, boleh?
check the power setting btw, settings > system > power, i believe it's turn off device is unchecked for power
Click to expand...
Click to collapse
even if the option is checked, the backlight will still be turned on. It will just dim to minimum level when the time is reached.
Yep there are four settings in that window that will help solve this problem
The manual workaround of clicking the power button to turn off the screen works for me. You might have installed software on your x1 that activates the screen every so often?
ahlok_hk said:
even if the option is checked, the backlight will still be turned on. It will just dim to minimum level when the time is reached.
Click to expand...
Click to collapse
no, if you checked, it'll be turned off.
now a slight OOT, but when X1 playback musics it is also always turn on the screen, is there a fix for that?
zenkinz said:
no, if you checked, it'll be turned off.
Click to expand...
Click to collapse
Have you tried it on an X1? What ROM version are you using? I have tried it using "GENERIC_UK" rom
Here's my setting at "Setting" > "System" > "Power" > "Advanced" (during charging with USB cable through a PC):
On battery power:
Turn off backlight if device is not used for [ 30 sec ]
Turn off device if not used for [ 1 min ]
On external power:
Turn off backlight if device is not used for [ 1 min ]
Turn off device if not used for [ 2 min ]
Result:backlight dim (but still on) after 1 min, and keeps in dim status afterward (say 5 hours)... NEVER TURN OFF...
zenkinz said:
no, if you checked, it'll be turned off.
Click to expand...
Click to collapse
actually I did some testing before, that even with the options checked to turn off device on external power, when it is plugged to a computer it will not actually turn off the device, but this option will turn off the device when the external power source is the AC power adapter.
Again perhaps a design flow or bug (someone was saying it could be by design so that when say transferring a file from the computer it won't cut off), who knows?
ahlok_hk said:
Have you tried it on an X1? What ROM version are you using? I have tried it using "GENERIC_UK" rom
Here's my setting at "Setting" > "System" > "Power" > "Advanced" (during charging with USB cable through a PC):
On battery power:
Turn off backlight if device is not used for [ 30 sec ]
Turn off device if not used for [ 1 min ]
On external power:
Turn off backlight if device is not used for [ 1 min ]
Turn off device if not used for [ 2 min ]
Result:backlight dim (but still on) after 1 min, and keeps in dim status afterward (say 5 hours)... NEVER TURN OFF...
Click to expand...
Click to collapse
on external power, the screen will dim, but not switch off. To off it, just press the power on/off button. the X1 will continue to be charged though.
twosix said:
on external power, the screen will dim, but not switch off. To off it, just press the power on/off button. the X1 will continue to be charged though.
Click to expand...
Click to collapse
To manually press the power on/off everytime is very inconvinent. You cannot press it at once coz it will auto wake up during the start of sync process. You have to wait for about 2 seconds before pressing the power off button to turn the backlight off...
Moreover, when there is a phone call/SMS the backlight turns on again and you have to press the power off again... I would rather like the backlight to turn COMPLETELY off as the option at Power settings imply (which is the behaviour of my Tytn)...
Bumping this thread up as it has the exact same unresolved issue as http://forum.xda-developers.com/showthread.php?t=561832 but the title is better and it clearly states that all the standard options have been tried.
stisev said:
Weird. When I'm connected to Pc, it dims the screen, it does not shut it off. Also, it does NOT auto-shut of screen after the 2 minutes specific in the Power options
Click to expand...
Click to collapse
Yep, I've had 5 different WinMo devices since '05 and they all worked as expected except the X1. I like to use it as an MP3 player at night, Pocket Player has a sleep timer built in so I just like to leave it running as I drift off most nights. But if I do anything, change the volume, rewind, anything at all the screen comes back on and stays on until I hit some other button to turn it back off. All my other devices obeyed the settings you set in the Power tab, but not the X1...
I'd very much like the screen to auto-off if I tell it to while on USB power. It's not only wasting power, but it wakes me up and gets me fumbling for the tiny power button at 2 in the morning. Any fix would be greatly appreciated.
Thanks,
Peter
To manually press the power on/off everytime is very inconvinent. You cannot press it at once coz it will auto wake up during the start of sync process. You have to wait for about 2 seconds before pressing the power off button to turn the backlight off...
----------------------------------
ummm, 2 seconds is very inconvenient???? darn, are you an air traffic control cadet? btw its not the sync process you wait for, its the usb connection (like any usb drive) that must be established
i plug mine in, then hit the power button, thats it... be honest with ya, i cant see whats the problem of pressing the power button after plugging in the cord...i really cant see it, i would understand if there was a case that the power button was not turning off the screen...i guess its just me, but i dont see the fuss
For me personally I'm not syncing, I'm using it plugged into the wall, and any time I hit any control the screen turns on and has to be manually turned off. It even seems to turn on randomly after I did turn it off. It'd be great if there was some fix for this...
pdamouse said:
For me personally I'm not syncing, I'm using it plugged into the wall, and any time I hit any control the screen turns on and has to be manually turned off. It even seems to turn on randomly after I did turn it off. It'd be great if there was some fix for this...
Click to expand...
Click to collapse
can you try start - settings - system tab - keylock? make sure that the first option is checked "wake up device by pressing the power button"...that should solve the waking up part anytime you hit any control...
joecruz said:
can you try start - settings - system tab - keylock? make sure that the first option is checked "wake up device by pressing the power button"...that should solve the waking up part anytime you hit any control...
Click to expand...
Click to collapse
Thanks for your reply joe, the only problem is I do want it to wake if I hit a button - otherwise the button has no effect. So if I'm listening to an MP3 at 2am and I've pressed the power button to turn off the display, if I want to stop the MP3 playback I hit the 'center' button twice, once to wake the device and once to stop playback. Or I might hit the up/down toggle to change the volume or the right/left toggle to fast-forward/rewind. I like the screen coming up in all these cases - but after a minute or so I'd also like the screen to turn off, as it does when on battery mode and on any other WM device I've used.
Having to hit the power button again after every action, or in your case before and after - unfortunately that is not user friendly... I have all the settings in the Power menu set as I want them with "On External Power: turn off backlight if device is not used for: 1 minute" checked and set - It would be great if there was some way to find out what Sony did to break this core Windows Mobile functionality and if there is some way to fix it...
Thanks,
Peter
Registry Fix Created
Ok, I think I have a fix for this. I googled around some more and found that this might be an HTC problem more than an SE one. There were various registry keys people suggested to try to fix the 'backlight problem' - which may or may not be related. None of those suggestions seemed to work, but I kept changing keys myself and eventually found this seemed to do the trick.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\ACUserIdle: 120
I confirmed that changing this value affects the amount of time before my X1's screen turns off - but my MP3s still play with the screen off and my phone wakes on receipt of a new call. This value is the # of seconds before the screen turns itself off (in this case 2 minutes). You do need to soft reset for the change to take effect.
This doesn't seem to be posted anywhere else that I've found doing this to fix this issue issue - I changed a few other registry keys as well that might be enabling this fix. So anyone with this problem, please do give this a try and if it doesn't work I'll post the other keys I changed as well - and if it does then post to say so and we're good
Peter
Update: I tested it also while hooked up to the computer and it does work with the phone accessible through active sync with the screen off and the battery charging (faster now that it isn't competing with the screen for power, except for the 2 minutes before it times out). If I want to use it I just click a button and the screen stays on till I leave it alone for 2 mins and it remains off. Get a call or a message and the screen goes on for 2 minutes and then off - Exact same behaviour on AC and USB - exactly the behaviour I wanted
spot on!!!
pdamouse said:
Ok, I think I have a fix... this seemed to do the trick.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\ACUserIdle: 120
Just wanted to confirm that this is spot on. I had an issue with the screen dimming but not turning off when plugged in or on battery. I modified the following and all is well.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts\BattUserIdle: 20
Thanks pdamouse
Click to expand...
Click to collapse

Screen won't timeout

Very odd...
My screen won't timeout anymore, unless I manually press the power button. It doesn't matter whether the phone is plugged in or not, and it isn't dependent on the screen I am on either. The screen just stays on forever.
Is there a way I can see if a certain program is preventing the screen from sleeping? Has anyone encountered this type of thing before?
Thanks!
yakkamut said:
Very odd...
My screen won't timeout anymore, unless I manually press the power button. It doesn't matter whether the phone is plugged in or not, and it isn't dependent on the screen I am on either. The screen just stays on forever.
Is there a way I can see if a certain program is preventing the screen from sleeping? Has anyone encountered this type of thing before?
Thanks!
Click to expand...
Click to collapse
Did you check the screen time out settings, maybe you got it at 30mins ?
Yeah, it's set to 30 seconds. It must be some program that tells my phone not to sleep?
Even more odd...
It fixed itself!
Rebooting the phone for the last couple days had no effect on the timeout issue I was having, but doing it this afternoon somehow resolved the issue.
Add this to the list of idiosyncrasies that my SGS has.
I'm having this annoying problem with my SGS (JPY) at the moment. Sometimes it'll go to sleep and turn off the screen by itself, but 9 times out of 10 I have to manually turn it off with the power button.
Has anyone else experienced this with JPY? I'm reluctant to wipe and start again, but it's really starting to piss me off now...
might be an old topic, but i am experiencing this right now
i just installed gingerreal guerilla version yesterday and it works fine
however when i connected my phone to usb for charging this morning, it wont turn off the screen unless i do it manually by pressing the power button
weird thing is as far as i remember there's a setting on USB debug mode to turn off the screen when connected to usb. i think it might be related to the rom or is it always like that on gingerbread? i assume that is the root cause,
although i couldn't post the issue directly on the gingerreal thread due to minimum post count.

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