Help Please - Touch Diamond, MDA Compact IV General

I'm a flooring salesmen and one of my potential clients/builders has a Touch Pro that suddenly won't sink to his pc.
He has a pc running XP with Activesync 4.5
When he plugs his phone in nothing happens... When he clicks on Activesync and clicks "Connect" it doesn't find his phone.
What is going on?
Please help. Thx
-BjM

Hi there,
is the windows responsive when he plugs in his diamond (usb notice in the lower right corner) or any other usb device? Maybe try diffrent usb ports...
smurf

Check if the device is recognized as an external drive - there's an option in the settings where this can be changed. (Connection Settings / USB to PC) You can either connect as external drive or by ActicveSync with some devices.
Also, quality of the USB cable can make a difference.
I've also found that connecting through a USB hub never works reliably; plug it directly into the computer.
If none of these work, the USB controller of the computer might be kaputt. Do other USB devices work in the same port?
Does the Touch sync on other PCs with ActiveSync?

Related

Tytn hangs when connecting USB

have something strange.. I can't connect to my phone..
when i plug in the usb cable then my pc's are making the normal activecync noise.. but my phone freezees until I unplug it.
tested on XP and Vista.. wm6 and wm6.1
no usb hub, advanced network on or off, no firewall
help?
thx

Help...PC nan't recognize my Diamond

Dear friends;
PC can't recognize my Diamond anymore when I connect it by USB cable. It charges by both charger and PC and no problem with USB headphone but PC doesn't recognize it. I re-installed Activesync but no change.
I will be really appreciated if help me.
Best Regards
Dariush
dchegini said:
Dear friends;
PC can't recognize my Diamond anymore when I connect it by USB cable. It charges by both charger and PC and no problem with USB headphone but PC doesn't recognize it. I re-installed Activesync but no change.
I will be really appreciated if help me.
Best Regards
Dariush
Click to expand...
Click to collapse
Check in your ActiveSync settings on your device and make sure you don't have it set to Disk Drive Mode. Otherwise, there may be an issue with your PC's OS. Have you tried connecting to another PC?
When you plug in the usb cable do you get the pop up on the diamond asking which connection type to choose (activesync, disk drive, internet sharing)?
Go to AS on the diamond - menu - connections - check the box, if not checked to sync the phone thru USB.

USB charge only problem

Hi!
I have a problem with my Lenovo K3 Note.
Can't transfer files from PC using USB cable (it only charges). Computer doesn't recognize and no notification or option to change connection type on Smartphone.
The only way to connect to PC via USB is when i have TWRP recovery open. In this case i can transfer files, etc
Already tried in different computers with different cables and with USB debug on and off.
Any help would be very appreciated
Make sure your device's screen is unlocked.
Connect your device to your computer using a USB cable.
On your device, pull down your notification drawer by swiping down from the top of the screen.

Windows 10 USB Could Not Recognize Device Error

I bought the Tronsmart Data Cables USB-C to USB-A knowing the cable that came with the box was only a charging cable. But still my computer won't recognize my Mi 5 64Gb. Any thoughts on this? Thanks in advance.
P.S. I have also installed the MI PC Suite. Still failing.
northropgrummanrq180 said:
I bought the Tronsmart Data Cables USB-C to USB-A knowing the cable that came with the box was only a charging cable. But still my computer won't recognize my Mi 5 64Gb. Any thoughts on this? Thanks in advance.
P.S. I have also installed the MI PC Suite. Still failing.
Click to expand...
Click to collapse
MiSuite is useless for now, as this thing doesn't support Android 6.
Just connect the phone with a cable to the Computer. I use the Xiaomi Mi4c cable, the original mi 5 is still in the box but both work to transfer data!
All you have to do is:
-Connect the phone to the pc with Usb C to A
-Change the connection mode from "Use USB for Charging only" to "Use USB for Transfer files (MTP)"
Uh and could you please explain the difference between a USB C to USB A charging cable and a USB C to USB A data-transfer cable? The more details you add the better. I am specially curious about the wires inside of the cable, like the difference between a charging and data cable, by the means of wire connection. (I have never heard of such a thing.)
I have tried doing that but it seems Windows is not installing the drivers for Mi 5 thus getting a "device could not be recognized.
Working great now. Had to change USB ports and used the ones at the rear of my desktop. Thanks!
northropgrummanrq180 said:
Working great now. Had to change USB ports and used the ones at the rear of my desktop. Thanks!
Click to expand...
Click to collapse
mine has the same problem with you..
when connected Mi 5 to PC, Mi 5 is not displaying "Charging Only" or "MTP" Option. My PC (Win 7) says "Device is not Recognized".
I've tried uninstalling Mi PC Suite and another ADB program, and changing usb port, the problem is stills..
How do you fix it?
I had the same problem. But changing to a different USB-port on my computer solved it. Check if you have any native USB3 ports on your mobo.
I had the same issue on my Win8 computer (usb2 plugs only) . But it connected perfect on my wife's win7 computer (usb3 plugs)
I finished getting it connected by validating USB debug and waiting very long for driver installation.
USB3 versus USB2 , why not.
Its Not USB2 vs USB3 as I am getting it connected on my Laptop with only USB2 ports but Can't connect on my PC with USB2/USB3 ports while my S7 connects perfectly. I dunno why this is happening and still seeking solution. PTP mode and USB tethering mode works fine though. Just MTP mode connection gets the Yellow triangle and device listing under other devices in my windows device manager.
Install the software driver of the pc and connect as mtp
Dont work anything
I change it to MTP but it comes back by itself to charging mode wtf
Go to device manager after connecting usb to phone
In portable devices, you will find your device along with a caution sign
Double click on your device
Go to driver tab
Then click on update driver
Then click on "Browse my computer..."
Then click on "Let me pick..."
Select MTP USB Device
Install this driver and then your phone will be detected by your computer
(1) Go to C:\Windows\INF
(2) Type "wpdmtp.inf" in search bar provided to the right of the address bar in Windows 10.
(3) Once you found it, just right click on it and select install. It will take a very few seconds.
(4) Connect your device to the pc.
ONE SIMPLE SOLUTION TO CONNECT REDMI Y3 TO PC WINDOWS 10
This worked for me. You can also try.
First connect your YOUR REDMI Y3 ANDROID PHONE to the PC with the USB POWER CABLE provided with REDMI Y3 phone
Now on your ANDROID PHONE
Go to>SETTINGS
Go to>ABOUT PHONE
Tap MIUI VERSION Twice or Thrice>You will be recognized as a Developer
Now go back to SETTINGS
Select>ADDITIONAL SETTINGS
Select>DEVELOPER OPTIONS
Scroll down to locate DEFAULT USB CONFIGURATION and select it
Now Select>FILE TRANSFER
Now check your PC
Your REDMI Y3 will be RECOGNISED

USB Driver problem

i got problem with device manager,when i connect my phone to my pc
my phone only charging...did not show up "USE AS ,MTP.FILE TRANSFER" thing like that
try to update with xiaomi usb driver,but no luck lol
There should be a USB notification on the phone that you can click to select file transfer.
Try a different cable or usb port and see will it work
I have same problem. Phone is Mi 9 and when I plug into USB 2 port it is charging and file transferring but when I connect to USB 3 port just charging, no file transfer. It does not ask what to do (USB options). It makes sound when connected to USB 3 port, charging but neither asking for USB options nor seen on my computer. I tried 3 different type-c cable but result is same. When trying to update driver it says it is already the most updated one.

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