so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
l3urton32 said:
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
Click to expand...
Click to collapse
OK check this
START/SETTING/CONNECTIONS/MANAGE EXISTING CONNECTIONS/PROXY SETTINGS
and make sure that there is not a Check in the box next to :
THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET
This should do the trick I hope.
This always happens to me.
didnt work
no dice. its still giving me the same bounce back message that theres no modem at the above number. do i need to put a proxy server in the proxy server field? by the way this is a Tilt.
What program is trying to access the internet when this happens?
The same problem is occuring for me. I tried what Vol22002 suggested, but still can't connect. I was trying to access Internet Explorer.
Me Too - Atlanta
First thing this morning I tried to access the Internet with Opera and got the "Dialed: wap.cingular Cannot connect for unknown reason. ..." error. No recent changes to phone configs or software, worked fine after midnight last night. Power cycled and checked the usual stuff, still no data connection regardless of program.
Not Me Too Anymore - Atlanta
After not working from 0700 to 1050, I 'suddenly' have a working data connection. Go figure.
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
MACkjam said:
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
Click to expand...
Click to collapse
I would say that is the most common reason for the problem the OP is having.
the netowrk isn't down....
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
l3urton32 said:
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
Click to expand...
Click to collapse
So Disable the Proxy.
still nothing...with or without the proxy on.
I've been having problems with my data connection and phone service dropping out for the last 2 weeks even though I have changed nothing on the phone. I see an x by data connection and exclamation point by phone. I'm using Dutty's 6.1 official release and radio 1.58.26.20. Usually I can get back service by turning on and off airport mode, and the problem is very sporadic. Usually only when I really need the phone to work! Sometimes just switching between GSM and Auto mode for 3G will provide a temporary fix. I just tried disabling the HSDPA, and we'll see if that helps in a more permanent way. I wonder if AT&T is kicking people off of its network that are using HSDPA before it is supposed to be available. I called AT&T about the issue (w/o mentioning the cooked ROMs or HSDPA and they say I should return the phone for warranty but I don't want the hassle of restoring the old ROM. Any ideas?
is everyone posting here with issues from ATL? I am and have had the same, figured its just a radio issue and have been too lazy to change radios...for those that aren't lazy, i'd try that...
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
legba_76 said:
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
Click to expand...
Click to collapse
There goes the iPhone messing with Smartphones again. First changes what a Smartphone should be. NOW messing with the network. Hulk Mad!
Nope its not just AT&T im experiencing the same problem over in the UK. Now my proxy is disabled and I know I have all the correct settings but still the error message "unable to connect to the receiving modem." It seems to have no pattern for this happening con we get correlation on what ROM's & radios everyone are using to see if its that
I have recently procured an HTC Diamond mobile and is facing the following problem:
I have a Linksys Router at home. When I switch on the Wi-Fi in my Diamond, it gets connected to the router. In the status, I can see the signal strength, Tx, Rx rate etc. But when I open the browser (both opera & IE), the web pages does not open. Error message stating check the url or does any other programme using the internet works? appears. Even my weather does not get updated. Using the same router, I am able to connect my laptop as well as my desktop to Internet.
When my diamond is synced using active sync, my mobile is able to connect to the Internet & Weather application also get updated.
Kindly help me to resolve this issue and make diamond connect to net using wi-fi.
Thank you in advance.
I have the same problem sometimes
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery" and it seems to work now.
I'm new to WM, so I don't know if it's a bug: when I don't use my phone I press the power button, or I wait it to go to "sleep mode" in 40s.
When I press power button to reactivate the screen, I can see in the first seconds that the wlan was disconnected and connects again.
So it seems that wifi is always disconnected when the phone is in sleep mode? That means no mails can be received ? Can anyone confirm?
Thanks
Hi there for both of you!
I had a connection problem with my Diamond at home. It was almost the same as tkak just I couldn't figure out whether ActiveSync connects or not. I managed to bypass this to set my routers DHCP timeout from 1 week to 3 hours and it all went away. The network status showed periodic connect/reconnect during the problem so it might be a different prob than yours.
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Does your diamond obtain an IP adress from your router, and is the connection setup as 'connects to internet'?
cina said:
Hi there for both of you!
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Click to expand...
Click to collapse
Thank you for your answer,
I had a SE P1i before, and wifi was connected all the time with push mail. With the diamond and its weaker battery, I set up my mails schedule to connect every 15 min so wifi only needs to be active every 15min, even in sleep mode, I don't want it to be connected all the time this is of course a battery waste.
HSDPA is connecting in sleep mode there's no problem with that, I just wish to use wifi for mails when I'm at home as my data plan is unlimited for web surfing but only 10Mo/month for pop/imap connections.
BTW I don't use the "keylock" option, is it different from sleep mode in this case? I can't see the advantage of keylock versus sleep mode
I had an ETEN M600 for ages before and I found that for sync it always used GPRS even if WiFi was available. The cause for this was GPRS was available while device is asleep so it can start syncing immediately after wake up (does it needs to wake up for sync?). So you probably have to switch GPRS (HSDPA) off while you're at home.
Keylock is for locking hardware buttons and touchscreen while it is active. (You won't dial up anyone from your pocket). It has nothing to do with sleeping just if you set up the registry tweak the device get locked (Keylock software is started) if you press power to send it to sleep. (I've almost written "off" but it is obviously not true - you can switch it off with a long press on power = soft reset).
Hope this helped a bit.
Cina
Okay thank you, I checked and HSDPA is connecting every 15min in sleep mode even with wifi ON. If I switch data off I suppose nothing connects and no mail is received, which is I think it's a weird behaviour.
By the way, I have set my data connection to swich off 10 seconds after not being used, and it works perfectly and reconnects automatiquely when it needs to. But for the wifi I can find that option, it's stays connected all the time when I use the phone, even if I don't need to. Is it possible?
Maybe it's due to the fact that it's always checking if there are new networks? On Symbian UIQ3, you can pre-configure networks, give manually priorities for each networks (1.Wlan work, 2.Wlan home, 3.3G etc..) and for each application (web, mail, etc). When the phone connects it checks if the network "1" is available, if it's not it checks the network "2", and once it's connected it doesn't check anymore. Is there a WM6 advanced network tool like that?
(Sorry for my english)
I did the following and now it gets connected to the web:
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery".
I do not know why this needs to be done like this.
Thankyou all for resolving my problem
I'm experiencing problems connecting to my WL Router (DrayTek 2820n) using WiFi when the router is set to Auto instead of to a specific channel. I've noticed from some threads for other mobiles that people are exprience similar problems. Does anybody knows what is the story around which channels are supported on WiFi: 1-11, 1-12 or 1-13. My router is set to 13 by default. In addtion to that Diamond has problem to connect to some channels even in the 1-11 range. So how can I check, which channels are supported and for which region?
Edit: I did further testing and it became obvious that when using Auto channel selection on the router, Diamond wouldn't connect. When selecting manually any channel between 1-11 it works OK, but when selection channels 12-13 it stops working, which makes me believe that the Diamond doesn't have support for the channels for non-US regions.
Does anybody have any idea how to change wifi region to support 12-13 channels as well? So far I couldn't find anything on the net that would help me doing it. Is it possible that it might be WM 6.1 issue and not Diamond?
HI I am actually having a diffirent issue but still related to wi-fi. When my phone awakes from sleep, it promts me to connect to my wi-fi server at home, when it was already connected jus minutes before. I have to re-enter the pass phrase everytime it awakes from sleep. This does not seem normal as my 6.0 touch didnt do that.
Any takers on this?
For more channels, it depend of US version or EU version. You need to changer your firmware but the problem is that in France for Internet you use PPoA and Belgium PPoE and I do not know if in the US they use the same so you will probebly losse your ability to connect to the Internet. Having more channels is not interesting because you need a hope of 5 between channels ( ex : ch1 + 5 = ch 6 and ch6 + 5 = ch11) between ch1 and ch6 place a ch11 for avoiding interferances. In 802.11g that is a question of scheme.
Sorry for my poor English.
Problem connecting to home network wifi
Hi, i've been using diamond to connect to my wifi home network but since few days is not possible anymore even if nothing was changed in the settings of the router.
The phone recognize the network as available, i push connect, it comes connecting but instead of connecting to the netwok it goes back to available.
Password is correct and the setting are the same as few days ago.
Any idea which setting should be modified?
Thanks in advance!
Panco76
Hello everyone,
I have one problem with my diamond. I disabled the "data transfer" with the improved comm manager. I usually use wifi when i'm home, however, i've seen that even though wifi is active, HSDPA connection is activated as well so i got charged, this sometimes happens when updating weather data or downloading emails.
Anyone with the same problem?
Yes - having he same problem.
I have WIFI at home and at work - so i want to use GPRS only when i am outside. never managed to do this - except when i kill GPRS fully - and even then Opera, the weather and push-mail wont work. :-(
WiFi Channels 12-13?
I need to bump up this issue again.
I can't find anywhere in this forum how would you change your WiFi channel range from US to EU (i.e. 1-11 to 1-13). My Diamond was purchased in Australia and I was hoping that the new SW upgrade would rectify that, but it looks to me that's not the case. Any idea if that can be done in registry?
Thanks.
Change Channel range from 1-11 to 1-13
***Bump***
Has anybody got any ideas how to increase the channel range from 1-11 to 1-13?
Hi, I am having a seperate problem from all that are listed. I have the linksys rangeplus router, and my Diamond wont even detect my network when it searches, yet my computer and PS3 do fine. Can anyone help me?
another problem...
Hi,
i have a problem with the wifi on my Diamond aswell..
I have a router at home which is encrypted. When I try to connect to it, I type the encryption key and it says Connected but i cant surf any pages. When i go back to wifi settings my home network switches between Not available and Connecting...
However, when i remove the encryption, everything seems to work fine. Since i dont want to treat my neighbors with free internet, does anyone have any tips for me?
(it is set to Best performance... +i'm sure i enter the right key...)
Thanx
The same over here... I found out, that some of cooked ROMs had this problem, but official worked. Before I couldn't connect via WPA2-PSK AES, all other encryptions worked. Until now... I tried to flash official ROM and RADIO, but it doesn't work anymore. I'm pretty sure it must be hardware problem. I need to send my Diamond to get fixed, but... The closest repair centre is in Prague (GSMobile)
!!!!!!!!!!!!!BUT BE AWARE!!!!!!!!!!!
I owned previously Qtek8310. After I send them my Qtek to replace the joystick, it came back with broken motherboard... This repeated 3 times and everytime they broke something else. I've got my Qtek8310 back as a total crap, destroyed and scratched... I called and send a claim to HTC Europe in London, but nothing happened since then. I don't believe them anymore. If you love your Diamond avoid to get it fixed in GSMobile!
I have a TyTNII phone and after reading extensively through the threads posted, seems to have a unique problem.
My device will show the "E" icon and service provider in the Today screen and everything will be normal.
After connecting to the Active Sync via USB the phone will be normal for a while, but at some stage will disconnect from the GSM network and show no service.
At this stage the "E" icon changed to a "G". I have tried selecting the service provider, finding the network etc, but it keeps telling me to disconnect the data service and try again.
At first I thought it was blue tooth, but it does make no difference. I have loaded all the comm utils I could find and none is showing any active data sessions or connections.
Reset does not work, taking the SIM out and putting it back does not work, not even taking the battery out makes a difference.
All that seems to work is to put the SIM back in another phone and let the phone boot up to get GSM connection. After that I can put the SIM back in the TyTNII and all will be fine - even for days - as long as I do not connect USB to the PC.
Do you have any ideas on what I can do to solve the matter - it is irretating like hell to swap a sim every now and then...
could be wrong but is there a wired connection on your pc/laptop that uses a dial out and not gprs, this could cause it to run a connection on gsm on gprs.
Thank you for the reply - I have checked my pc and have no dialup connections - currently connected to Internet via Ethernet.
I have also checked the phone - during this shutdown period I am able to browse the internet from the phone.
This tells me that I have internet access, just no GSM service - its like the phone is switching the GSM network off, but GPRS and Edge is still working.
Hope that helps
Dunno where you are geographically, but At&t had some major down time last friday or thursday and it seemed again this week on tuesday or so.
Maybe this was effecting you? (boston area) Only time my kaiser does **** like that is when i leave something conflicting open, (mail, or a browser)
good luck
What happens is that the wifi shows connected with good signal strength, both with public access points and my router at home, but I can't access the internet, browsers, weather updates, etc. don't work at all. Opera just shows error connecting to the remote network. GPRS works fine and the browser connects, no idea about 3G as I don't have it. A USB connection works fine too, no problem using the internet with that.
It happens after a few days of using the rom before this problem comes up. I've had this problem for two different roms I've tried. Not too sure what's causing it but a hard reset seems to fix it, but I don't want to keep doing that either. Tried looking around the settings that might cause this, but I can't find anything that seems to cause it.
Anyone have any ideas?
If it works after a hard reset/ROM flash, then eventually "breaks", it might be a 3rd-party application that's causing the problem.
Any help appreciated, WiFi is dropping constantly for me. Only at home works fine while at my job and connected there. But at home WiFi is unusable. I have to use data. No other device on the WiFi has this issue. Issue is on every ROM I've tried. Here's a log if it helps but I'm out of ideas. Tried forgetting the network and rejoining multiple times but has not worked
Log
Clearly an incompatibility between your home wifi and your phone, but I'm not smart enough to say what it is. You'll need to play around with wifi settings on your access point, and see if anything helps.
Some thoughts:
Your phone seems to be trying to connect to two nets, "living room TV" and "catch me outside". Try switching one of them off.
Your problem might be related to this post by @frov2017:
https://forum.xda-developers.com/nexus-7/help/connect-to-wifi-t3606319/post72575674
You log mentions Australia and America. It's important that your phone and your wifi is set to the same country, because different frequencies are allowed in different countries.