Hi, all.
I have an XDA Serra (Touch diamond pro) and have been very happy with it, it is my third xda so I kind of have a rough idea what I am doing but not to the extent that most of you guys do. When I first got the phone I syncd it with my outlook to transfer all my contacts etc, set up tom tom and some music, since then I have mostly used the disc drive function but I have installed some additional programs but the opperating system is untouched from the factory. Recently I wanted to recync my phone to back up all the data. I got this message:
Synchronisation can not be completed successfully. Reconnect the device and try again. If the problem persists .....etc.
So I searched through the 4 pages of topics on here and tried all the tricks. 3 different usb cables, checked and unchecked the box for advancd network functionality. Uninstalled and reinstalled activesync on my laptop, tried a different PC. tried syncing over bluetooth (connection successfull but the same message) I also started to loose contacts! some of which turned up in the contacs folder of outlook, some are lost to the ether.
Whilst connected to the computer through activesync I can exchange files and explore the phone as normal.
It also apears now that I cant install any software, tapping a cab file now does nothing. If i go to the remove programs page, there are NO programs displayed, just a white empty box so I cant delete any programs. I have updated the .NET framework and there are logs for versions 2 and 3.5.
If I were able to back up my contacts I would simply hard reset the lot and reinstall everything but as I cant I am a little reluctant.
Can anybody help??
If you need soft or hardware numbers, if you tell me what and where I will dig them out.
Cheers for reading all this and for any help.
Richard.
Longshot as you are using a Stock ROM but do you have PIM Backup installed? You can backup your contacts with this.
Even if you don't, try installing the attached PIM Backup while you are connected via Activesync. It's an exe not a cab so hopefully you can install it. Then use it to backup your data.
Thanks for that, that seemed to run ok so I will try a hard reset tonight.
Richard.
No problem. After the hard reset you will need to install the PIM Backup again to restore your data.
Bingo, all seems to work ok now. Much obliged for the advice.
Related
Hi guys, I hope you can help me out here. ..I have a mdc compact 4 which I haven't modded execpt for the manila theme
I got a memory warning saying to remove some files so I removed what I thought were safe files. Later I noticed my mobile internet and email weren't working and all the programs have gone exept windows explorer and microsoft word!
I can't even access the settings or programs menu from the start menu of the phone!
I wanted to sync my contacts before trying to fix anything but it won't sync.
Any advise greatly appreciated!
Is there anyway I can reload the original software?
do a hard reset
My Tytn2 has worked fine for over a year. Recently outlook.pst file got too large so I created a new mail profile and have been using that (outlook2.pst). I noticed it was not synchronising so renamed my outlook2.pst to outlook.pst restarted outlook and all is working fine, but attempting to synchronise is causing following errors now (using Sync Center on Vista Business):
Mobile Device Center: “Synchronization could not be completed. If this condition persists, try deleting and then re-creating the device's sync relationships.”
HTC Tytn 2: “A problem has occurred with repllog.exe”
I can t seem to get past these errors whatever I do (I have deleted and re-created the partnership numerous times). HELP!
To bad you cant sync mate! However there are no need for another "cant sync whit" tread. Use another that already are discussing this issue! This forum is getting harder and harder to read when people make new treads on the same issue every day. Another thing, you do not mention what rom you are on, this issue may have everything to do whit just that. This might be a loongshot as I dont have much detail on your problem but try to delete partnership whit phone and run this cab I made once I had replog issue on one of my rom`s: Raiisak`s Repair Activesync (just a simple cab that use FixASRunAt.exe).
I did have a really good search round Google and this forum as I know people round here are a bit touchy from last time I posted.
I did not find anything similar or any answers.
I do not use ActiveSync -- I am on Vista using Mobile Device Centre.
ROM is the standard one it came with. CE OS 5.2.19212 (Build 19212.1.0.3)
I have not changed any settings on the phone -- just Outlook.pst as described -- I'm sure this is the cause but not sure how to fix it.
Also, I cannot copy CAB files or PHM regedit to the phone because I cannot connect to it at all!!
Today my email and messaging icons stopped working. I am running AT&T 6.1. I use HTC Home Customizer. After trying lots of settings and both power down and soft resets, I bit the bullet and did a hard reset and restore from Sprite backup and HHC backup.
Negative results...when I select the email icon, it is outlined in white, but the email program does not open. I looked thru FILE EXPLORER and could not find any email folders.
I did a search here and got 51 pages of mostly unrelated threads.
Any help?
where the icons and email program there before the backup? If you made a backup from a corrupt device enviroment then the problem would be created after restore of course. Try searching for messaging.lnk with for example Resco Explorer or Total commander. Don't forget to enable show hidden files and rom/system files.
The icons were there before last backup and email was working. Matter of fact, I have an older backup that may work, and I will try that.
Well, All of my backups led to the same situation.
I could get email to work after doing another hard reset, and, instead of doing a restore, selectively installed individual apps. I have determined that HHC (HTC Home Customizer) was corrupted somehow.
Now I am in the process of completing the individual re-installs.
Sounds like you solved the problem
Maybe a newer version of HHC will not have this issue or a fresh installation of HHC will do the same.
I have re-installed HHC, version 1.0final (by emunutz)
I have searched and it is the latest I can find.
Regardless, the fresh install works just fine.
AND, a hint for anyone else, just how important it is to keep your storage card up to date. After doing the hard reset, and geting HHC loaded, it was a simple matter of reinstalling my .cab files from my SD card. I never save an app on my Tilt, always on my storage card.
Ok so as of last night my spb mobile shell, spb weather, the green phone button to get to the dialing pad to make a call does not work. The SPB menu i had added no longer shows. It just stays on the old today screen it had before the add ons. No longer have the extra add-ons as mentioned above and above all it says i have no service so i cant recieve calls or anymore texts. Looked in the com manager and its not in airplane mode or anything. The files for those add ons are still on my device though. The contacts have dissappeared from my text messages that were there from before this happened and now just the phone numbers show. I have tried and tried and searched and searched but no luck in finding a solution. If anyone could help me in figuring out what maybe happened and what i could do that would be so helpful. I have an AT&T Tilt unlocked to Tmobile. Did it relock itself? I went out with a friend and the phone was in a tiny clutch purse so it could be that it was pressing buttons while in there but i have the S2u2 lock app added which is the only thing that works still. The keyboard i added no longer shows up either but as i mentioned its all still installed on the phone. Did a reset with the tiny button at the bottom but nothing comes back up. When its loading back up a whole bunch of error messages come up in regards to some of the apps saying its is not signed with a trusted certificate or one of its components cannot be found. I tried syncing it to my laptop but the Windows Mobile Device just comes up with an error when its connecting it. I'd hate to loose everything because as many know it takes time in researching and learning and downloading all the tweaks for a phone. I have sprite backup but its not even showing the last backup i did. Please help me and direct me on what to do if you think you know what happened then that would help too. Thanks.
UPDATE
OK so I had to use my sprite backup create a backup so i could keep all of my files and then hard reset the phone. Now...question...I drug the SPB Mobile Shell, SPB Weather, Thumbapp Calendar, Kaiser Tweak, keyboard skin and Windows Mobile skin files from off the phone and just placed them on my laptop desktop. Now that I am starting with a clean slate, the service works (still unlocked ), I can use the green call button to make a call and the windows mobile device manager is recognizing and bringing up my phone on my laptop. Will i be able to drag those folders with the cabs etc from my laptop into my programs folder in my device from the WM Device manager or do i have to actually add the zip files and open in the phone?? In other words (in case im unclear) do i have to redownload all the cabs zip files for all the mods i made and open and load those into the phone, or can i just drag the folders from the previous load from my laptop onto my computer? Thanks for all your help.
P.S. after i hard reset, i restored that backup file and SPB menu still a no show, no other keyboard comes up aside from original and dialer is the default. So I hard reset again to start from scratch. Thanks
So I've been diligently managing a pretty pristine outlook contact list that im pretty satisfied with. I've been syncing back and forth via bluetooth (usb port went bad about a year ago).
Recently i reformatted and reinstalled windows 7 on my computer. I did not back up my contacts on the computer because they are on the phone and figuring i'd get them on the re-sync (which I've done before). Unfortunately In that short time period I managed to smash my phone touch screen up pretty good, making things more difficult (and a lack of tap and hold). I cannot for the life of me get the two to sync up to each other via active sync. They pair together fine and send files back and forth to each other, but cannot get them to sync to each other. In the past i've just gone on the phone active sync > connect via bluetooth and then it starts doing its thing in windows mobile device center... Whenever I do it now I get the message
"cannot connect using bluetooth to a pc that supports active sync. you may be out of range. it then asks if i would like to create a different partnership with a pc."
I've obviously created a new pair, turned on visibility and discovery on both pc and phone. Each time it gives me that error message about creating a new pair.
A couple of side notes.
-I have some thoughts that it might be a conflict with the new and old bluetooth pairing but i cannot delete the old one due to the lack of touch screen for the tap and hold. (perhaps there is a way to do this on the hard keyboard)
-I could give a crap about the phone, I've already got a new one. I just want to preserve my contacts.
-I've made a pim backup and a sprite backup of pertinent info but its my understanding that both of these only work with my phone and not outlook, not to mention only my specific rom version.
What is the easiest way to proceed to salvage my contacts?
Sorry for the rather long post on a familiar and oft rehashed question but I couldn't find the answering in any other posts and wanted to be pretty clear with my post.
first of all, since you have made a pimbackup of contacts, your data is SAFE no matter what ROM or which windows mobile device you have! the sprite backup, on the other hand, CAN be specific to your ROM/device depending on exactly what you chose to back up.
so you can always restore the pimbackup archive to a good working windows mobile device (borrow a friends?) and sync up that device with your desktop.
with that out of the way...lets see...you've got a bad screen? i would suggest using a "remoting" tool (like mymobiler)...but i think mymobiler requires a working activesync over usb...but you say your usb port is screwed?
if you can use the screen just enough to install "wifi remote access 1.7" and configure it and enable WIFI, then you can remote control your device using the relevant functionality of "wifi remote access 1.7" from the browser on your desktop, assuming you have a WIFI network at home.
with the screen hurdle out of the way, i suppose it would make your ability to configure things on the device a bit more possible. for starters, even though you have used pimbackup, also install microsoft myphone and upload your contacts there as well. while you're at it, you can mess around with activesync on your device some more to try to get it to sync.
BUT! i think the problem might be on your recently refreshed desktop. i hear windows mobile device center should be upgraded because an update is available.
if all else fails, you can use pimbackup to create a "non-binary" archive (the style is configurable during the backup wizard use case). this non-binary archive is actually a zip file containing a csv file (comma separated values). so you can rename the archive to "something.zip", extract the zip on your desktop and use microsoft excel to open the extracted csv file. here, you will get an easy to edit file with your contacts laid out over rows/columns.