Sound not working through speaker - XPERIA X1 Q&A, Help & Troubleshooting

Bit worried by here.
My X1 is about 2 months old, and the speaker seems to have died.
The phone speaker works so I can talk to people etc. But the phone won't make any noise through the main speaker. So when I get a phone call, text, alarm, put someone on speakerphone etc: silence. Checked the settings and they are fine. Same happens with MP3 files. Yet if I put headphones in, I can hear sound through them fine. The phone doesn't think its in headphone mode either.
Tried flashing a couple of ROMS (went back to official too) and no luck.
Sounds to me like its a hardware issue. I'm hoping not though, as mobiles.co.uk doesn't seem to have the best reputation for customer service, and god knows what I would get as a replacement (since the X1 is now discontinued by the looks of it).
Any ideas?

Anyone have any idea?

Related

Crackling Speaker - Need Help!!!

I am having quite an interesting problem with my Kaiser. Yesterday, after doing a hard reset on Dutty's new WM6.1 ROM, my external speaker seemed to have stopped working.
I can make calls, and hear the other party through the phone speaker, but I cannot hear my phone ring, mp3s, screen taps, or the speakphone. Basically, any sound that is supposed to come out of my external speaker does not work. Sometimes I hear crackling, and some faint distorted sound, but this last for 5 seconds, and then all sound stops. If I'm on a phone call, everything is ok and I can speak and hear whoever I am talking to, but the second I turn the speakerphone on, sound will stop or crackle then stop.
I did a hard reset, and got nothing. Reflashed the ROM, same problem. Flashed to a different radio, same problem. Then I flashed back to the original HTC ROM and radio, and still have the same problem.
Obviously, I am thinking its a hardware problem. Their weird thing is that I haven't dropped my phone or done anything different to it. It spent the entire day in my pocket. Since I'm in Canada and cannot purchase the phone here, I bought it from a third party through eBay and therefore do not have warranty. I will probably take it to a local phone repair shop tonight, but I was wondering if anyone else has had a similar problem, or if anyone has any suggestions as to how to fix it.
Any help or input would be appreciated. Thanks a lot!

Faulty speaker... perhaps?

Hi,
First post, so apologies if I'm posting in the wrong place, but I wanted to find out if anyone else is having trouble with the speaker and microphone on an S730?
I eventually received my handset from O2 UK (XDA Atmos) and managed to make 2 voice calls before the speaker stopped working. I can place calls but I can't hear a thing (completely silent), and I no longer have any key tones.
On investigation, it works fine using the supplied headset, and if I grip the phone in a particular way so to gently squeeze the top section, the speaker works again.
I've googled until I'm sick and can't find any references to this on a 730, but quite a few on the 710. Anyone else had this problem.
Oh, and just to really annoy me, O2 are out of stock, so their next day replacement is going to take 18 days!
If pressing on the case kicks it back in it sounds like something is not connecting properly anymore, its possible you could fix it but I would go for the replacement. Does the external speaker still work? I have not seen any other threads about this issue but I am sure we will.
It's hard to tell but I believe the external speaker works as it does ring. However, I'm not able to switch it to speaker phone mode. Doing so does nothing. I also seem to have more luck placing calls than receiving them.
I guess I'll just have to wait for the replacement. Bit annoying that my 'loan phone' from O2 is a nokia 6300 though - hardly comparable! Just hoping the replacement doesn't suffer the same problems...
You sir are the first one to report this issue that I have seen, doesnt mean its not but I wouldnt bet on it being too widespread of an issue. Sounds more like something went wrong in shipping / production and you got unluckey Hope your replacement shows up soon!
Well, my replacement finally turned up today..... and it works just fine. Let's hope it was indeed a one off, or damage in transit, or cosmic rays or something.

Before I go ahead and void my warranty...

I've had my AT&T banded N1 (with Rogers in Canada) for nearly 2 weeks now and I've been waiting to make sure everything works properly before I potentially give up my warranty by unlocking it. One thing that has been bugging me though is the call quality.
Everyone raves about how clear the call quality is on these things, but based on my phone I don't really agree. When no one is talking the line is dead silent (so silent that I almost think that the call has dropped), but when the other person begins to talk a light static or crackling background noise starts and once they finish talking it goes away and is completely silent again. If the static was there all the time I might not even notice it, but since it stops and starts during pauses in the conversation it really stands out. This happens on both the handset ear piece and with the headphones that came with the phone.
Has anyone else noticed this? If it's normal so be it, but if not then I might as well try and get it fixed before I do anything.
I don't have the at&t version but that does not sound normal.
Crackling is normally a sign of a speaker problem but I wouldn't think the headphones would also produce it.
seems i have the same issue...
i havent noticed any noise like this, but i will go test it and see if i have it too.
It's the speaker, for some reason the Nexus One comes with a slightly-too-loud speaker volume setting built in and you need to turn the incall volume down one notch from max. At least that solved my problem, hope this works for you!
have just called Google Tech Support and the guy suggested me to blow into the earphone couple of times and see if it helps
if not, do a hard reset
if not, call for warranty...
Since I get this noise in both the handset and ear phone speakers at all volumes I have to assume the problem is with my radio.
It's too much of a pain to get warranty work done outside of the US so I'm just going to learn to ignore it.

[Q] No sound from earpiece or from music, but notification/alarm/other sounds work

Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Codazzle said:
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Click to expand...
Click to collapse
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Thanks for the suggestion SGT_Watkins
I am an absolute noob when it comes to this stuff. So it took me a while to even figure out what you were saying
BUT, after a whole night of reading and flashing it WAS FIXED!!!
I am quite tempted to phone Samsung and give them a piece of my mind after they told me some hardware was defective even though they clearly weren't listening to what the problem was
Thank you again!
How did you solve this?
I have the EXACT same problem on my Galaxy Nexus. I've wiped it, tried different ROMs, kernels... Nothing solves it! It's like there's a persistent software problem that survives flashing and even battery pulls.
My phone had this same issue not long ago. It was after I had used some headphones for about an hour. I work in a paper converting factory, so I assume some dust was packed in the headphone jack and made the phone think something was plugged into it. I turned my phone upside down and used a paper clip to scrape it all out (compressed air may have been safer). After a few tries, all sounds were working properly again.
Sent from my SGH-I897 using XDA

[Q] Speaker not working

Hey, I think I dropped my Xperia T and the speaker no longer works (FIXED). Everything else appears to be working fine including the earpiece speaker. Headphones work fine also. I have no ringtone, music or alarm sound. Tried in service tests and still no sound output.
I have opened it and removed/installed the speaker unit to no effect. The connections look fine. Many Thanks for any help.
Am I likely to fix this by replacing the speaker unit? Or do you think it could be a different issue, even software?
Well, I took a chance, went ahead and replaced the loudspeaker package and all seems well, sound is working again!
Pretty simple to do if anyone is thinking of doing so. Cost me $15 and literally took around 5 mins. Knowing the location of the latches on the back cover is a huge advantage.

Categories

Resources