Hey.
My Diamond seems to be dead. Yesterday and this morning it seemed to be working just fine. Then it begin taking a lot of time to get the screen on and now the phone won't turn on at all.
When I plug in the charger, now, there is no light going around the d-pad, as usual.. The computer didn't even detect any new hardware when I connected it..
When I press the soft reset button nothing happens. I tried booting it to the tricolour screen, but as it doesn't even want to turn on it was to no avail..
Is there any way to repair it without having to send it to an HTC repair centre? 'Cause I'm afraid that is not option..
Or am I ****ed?
Have you tried pulling out the battery and leaving it for about 30 seconds then put it back in?
Yes. It still doesn't turn on.. ):
Related
Hey,
I had gotten to sample the HTC Touch Diamond...and thats all. I got it as a gift from overseas (so its a GSM -simcard- phone). Long story short, I didn't want to buy the phone from the local wireless provider because I'd be stuck with them. I open up the HTC box, turn on the phone, calibrate, take a few pics, and then I decided to put in a simcard. The phone was on at the time and I wanted to make a few phone calls to test out the new phone. I have no idea what happend, but the phone just turned off. I turn it on, and there is no lights, no screen, however the phone did turn on (i felt the vibration, and heard the startup sound). I took out the battery, and put it back in a couple of times and I finally got to turn on the screen and lights, however i recieved a werid message, and it didnt seem that my buttons at the front were working right (they worked fine before when i took pics and listend to the demo music), so I unplugged the battery and put it back in..Since then I have not been able to turn on my screen.
Here is how I know the phone is on, but there are no lights and no screen:
1. the boot up vibration
2. the bootup music
3. the volume up and down
4. I am able to touch the screen to turn up and down the volume.
5. When I put in a simcard, the phone does a ring every min or so (I have no idea as to the cause as i cant see error messages)
Now this is what I did to try to fix it:
1. I tried soft reset , however pressing the reset button does not seem to make the phone restart as i can turn up and turn down the volume no matter how long i press the reset button
2. I tried a hard reset, that doesnt seem to work either. (btw im guessing the confirmation message screen and pressing the volume up key) I think that the reason why steps 1 and 2 are not working, is because the phone does not seem to want to restart!
3. I tried taking out the battery and putting it back in..but i never did it for longer than a minute
4. I tried to update the rom, however the rom update application gives me a "Connection error" even though i have my phone plugged in. If i am supposed to set the connnection up from the inside then nm i cant do it cuz i cant see a thing.
5. I tried charging the phone (through USB and the power outlet)
Does anyone have any idea what happend? how can HTC Touch Diamond go from new to blank screen in about 5 minutes of usage?
plz give me all suggestions u can come up with...plz try to help me. Ive been waitign 2 years for a good phone, and now that I have one, I cant use it. Help me!
remove the sim card and see if it acts normal.
is it already unlocked?
the sim card has been removed, reinserted , and removed again.. yes the phone is already unlocked as the simcard apparently worked ( i made a phone call and the phone rang)
has no one ever come across my problem?
bumping...
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
rmorera84 said:
Guys, i have a Diamond, but, yesterday the diamond turn off, and don´t turn on, i tried to do a soft and hard reset and nothing, i tried to enter in bootmode and nothing, when i put the battery the screen turn on, and the diamond vibre, but nothing else, what i can do??
Click to expand...
Click to collapse
what did you do *before* your diamond stopped turning on?? unless you had a completely unpredicted system meltdown of your diamond for injecting it with super high voltage. it is rare for it to not power off unless you did something ... so please elaborate so we can assist better.
Ok, yesterday i use the phone like anothe normal day, in the night i turn off the phone, and in the morning, when i tried to turn on, i have this problem, for example, when a tried to do a soft, hard reset, the screen is in black, when a conect the phone to the usb the screen is black, is, i left the phone alone, in 3 minutes the black screen again, i don´t know why.
any LED activity when plugged into USB?
I think it is a major manufacture problem
I had the same problem, taking out the battery waiting a while and inserting it back, will solve the problem for some time but it will happen again.
Finally I sent it to the HTC support center.
I don't understand why HTC didn't recall.
If you'll search this forum you'll see the same problem in different stages, some times it's a blank screen but the phone will ring and some are just freeze.
Hi, I've had my Diamond for about a month soon and it started earlier this week by not wanting to come on at all. Been taking out the battery for a few days but eventually got fed up and did a hardware reset tonight. Not long after that it just suddenly turned itself off and I couldn't get it back on again. I thought I'd pack it back into the box it came in and send it back tomorrow and took out the sim card. After that it came to life again.
Happened to get a call after that and that call was suddenly disconnected without any reason.
So I am not very happy with this phone at the moment. Would appreciate any advice or if you know for sure it can't be sorted maybe I should send it back and ask for another one?
Blazeitup123 said:
any LED activity when plugged into USB?
Click to expand...
Click to collapse
Nothing, but one time the pc detect the phone, but later nothing.
No Led activity either on mine when it went dead.
When the Phone goes dead, try cooling the phone down as much as possible, and try starting it up again.....
There is a problem with the HTC Diamond in that it can cook itself (excessive heat), due to the auto over temp function crashing and not switching off the phone..... (That's what I have been told at least...)
I know over around 5 Diamonds so far that have had this issue, where the symptoms slowly get worse...
Have a look at this thread....
http://forum.xda-developers.com/showthread.php?p=2905775#post2905775
PLEASE P.M. me if you have any of the symptoms described in the thread...
I have been TRYING to get my Diamond fixed under warranty now for 2 months with little success... And I kinda need to know how wide spread this problem is to proceed any further.
could not turn on after blank screen ...
Hello,
I've had the same issue as rmorera, and after I hard reseted the phone all went o.k.. BUT after I reinstalled part of the small apps I use, the phone started to go off again. So, the problem seems to be in the software ...
I believe the cause might be the SRS WOW which I use. I installed the .cab, then the .reg file provided (ufortunatelly I don't remember from which thread I got the files ...). And shortly after, the phone stopped working. I uninstalled the software, and now it works! Could it be that the SRS WoW did this?
I tried to reinstall the SRS WoW and I found that if enabled for "Internal (Stereo)" instead of "Headphones" it gets my phone shut when the WM blanks the screen. If I select the "Headphones" options the issue seems to disappear.
Still, the SRS WoW damages the volume buttons action, but I think this issue is on another thread ...
Hello, I know there are many posts about dead Diamonds but I think my situation is different. I went to sleep one night and left my HTC to charge from my PC's USB. It was charging correctly because I noticed the light around the center button. All good. When I woke up, the charging light was still present and I unplugged the phone from the USB and the light was still surrounding the center button. The screen wouldn't turn on so I had to remove the battery. After I removed the battery and place it again in my HTC, it didn't want to turn on... I have tried to recharge it but the light doesn't flash anymore.. Not on my 220 socket, not on USB... I have a ROM found on this forum and been using it for 8 months with no problem... I just found my HTC froze at the charging step and removed the battery. After that it just won't start... I have managed two times to power on the device by it's normal power button but when it gets to the home screen, it freezes and I have to remove the battery again. It's been 7 days now and I can't power on once... Do you have any idea what happened ?
Thank you
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
jbh00jh said:
If it keeps freezing at the home screen you are going to have to do a hard
re-set to unlock it. My Diamond froze at the home screen once when it was
new. I did a hard reset and it was fine after that. You will lose your data.
Click to expand...
Click to collapse
Yes, the problem is that it won't turn on now... I can't do anything...
namo77
Hi
I have got more less same problem , when i try to turn it on ; show touch diamond in the middle of black screen and 3 line digit on the right bottom corner in red ( R , G and D ) , and that is it nothing else , when i tried to connect it PC it's not establishing conection as well so i am really stuck don't know what to do , please any help advise how to fix it .
thanks of any tip or advise thank you very much
am having the same problem
i've got the same issue here, i can't recharge my htc diamond, the charging light won't show up or it shows up twice and then nothing..i managed to start the device a couple of times but it's really strange beacuse the battery level is signe always at zero and then the device restarts itself ...
so, resuming:
i can't recharge the device
it freezes sometimes
how can i fix this problem?...
hi there,
this morning, without any interactiom, i heard the vibration of my touch diamond restarting.(with original newest ROM from htc website that ran without any problem for several months). battery was about 80% yesterday evening.
but it wasn´t starting at all. after the HTC animation and the green windows mobile screen, it started again. after restarting for 20 minutes i took out the battery, put it in again and performed a hard reset as stated in the manual.
now, on the "rainbow" screen i get a message like
psoc diam stage_pvt 0x32
then i did the Volume-Up reset, and now i don´t even get the red version information in the lower right screen. as it doesn´t even start i cannot get an active sync connection.
any ideas? is my phone broken? i didn´t do anything special, and i wonder why it rebooted without interaction this morning.
any ideas what i can do?
thanks in advance,
jkersch
Mine started doing this about 2 weeks ago it woke me up in the middle of night while sleeping with its vibrator and start sound.
The only thing I have found is that my little reset button at the pen holder dosent work anymore. To do a hard reset i have to takeout the battery and then put it in, hold the volume key and enter key then power it to get it. Flashed by holding volume down and the power on, it hold for about 10min just enough to get the flash.
I managed to flash it once but it dosent help, it constantly reset at the thouch diamond screen. Some times i get to the green windows mobile screen.
As warrenty is out on my phone and ive given up and using another phone.
Same problem in a different thread
Have a look at http://forum.xda-developers.com/showthread.php?p=5279740.
install a new radio worked for me
Hey all,
I just installed a new digitzer on my Vivid. Everything went fine, and nothing broke as I was taking apart the phone, or putting it back together.
Now that the phone is back together, however, it is having some problems.
First off, When I try to power the phone on, it vibrates like usual, but then doesn't display anything. The phone then proceeds to enter in to a bootloop and keeps vibrating every couple moments. When plugged in to the computer, the orange light comes on for a few seconds, then turns off. Windows will not recognize the phone. All the while, the screen is completely black, and none of the lights come on for the buttons either.
The phone was working fine before replacing broken digitizer.
The phone is NOT rooted, nor has it ever been. I am running stock ICS.
have tried entering Hboot with no avail.
Any advice?
Thank you!
Can you get into any other modes? Try to get to hboot(hold down power button and volume down) while plugged into computer. Should take it to fastboot.
how long for? I tried holding down for a good 30 seconds...nothing happened other than my orange light turning off
I noticed with mine I had to go with:
Remove battery.
Replace battery
hold vol down + power
few seconds later release power
few seconds later in hboot
YMMV due to repair.
You can also try a knoppix boot disc and some tutorial to see if you can find any sign of life off the phone in dmesg.
hope this helps some.
Sounds like a loose connection. Make sure that you've correctly reconnected all internal connections. Especially the connection under the little door with the void sticker on the screw in the battery compartment. If after verifying all connections are made and proper, the problem persists, I'm sorry to say you may have physically damaged the connectors during disassembly. Please visually inspect all connections for damage. A powerful magnifying glass is recommended.
(I have successfully replaced my digitizer twice, and my LCD panel once on this phone...)
Sent from my HTC Dark Raider using XDA.
I have taken it apart twice, checked all connections, and everything is good. Phone cannot enter any boot mode, and computer still doesn't recognize it. The orange light still only stays on for a few seconds when plugged in, then turns off. The phone then proceeds to keep trying to restart itself, but the screen remains pitch black blank
idk.. get a replacement.?