How do I find out what my PINs are? I'd like to know so that I can change them to my own personal numbers. PIN 1 (Phone) says there is only 1 attempt left and I've never even tried to access it to change it. PIN2 (Sim Card) says there are 3 attempts left and again, I've never tried to access it.
T-Mobile's Technical Support say they have no idea what they are.
Anyway to access this information so that I can find out what they are?
Thanks.
Well, to no avail I SIM locked my phone. lol. I ended up having to call T-Mobile and request my PUK (Pin Unlock Code) to unblock it. Apparently, each and every SIM has their own unique PUK so what your PUK # is won't work for someone else.
SHOULD you ever happen to fall in to the unfortunate event that I managed to do just call your service provider and request the PUK #.
There are different steps to unblock phones on different services.
My service provider is T-Mobile, USA, and I will list the PUK process to unblock your T-Mobile service phone should you ever need it.
Request PUK from T-Mobile customer service.
Unlock PIN code (PUK) (when PIN is entered wrong 3 times) **05*PUK*NewPIN*NewPIN#
If nothing happened after pressing the "#", then press send.
e.g. **05*XXXXXXXX*NewPIN*NewPIN#
Related
Hi Guys,
I had to get a warranty replacement for my AT&T tilt.
They sent me a refurb, and I can't get it unlocked. I tried several places that I found on google and ebay, but everyone tells me that they cannot find my IMEI in AT&T's database.
I remember that there used to be (or still is) a peice of software that just calculates the unlock code based on the IMEI. They had this for Nokia phones. Doesn't anyone have something like this? Or is looking it up on a database the only way?
If the database is the only way, can anyone recommend software that will unlock it for me?
Go to;
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
Hope that helps.
WillardZ said:
Go to;
http://wiki.xda-developers.com/index.php?pagename=HTC_Kaiser
Hope that helps.
Click to expand...
Click to collapse
Will it work with WM 6.1 and Vista?
My tilt is a refurb, and when I got to review my account, there is a link for my unlock code. I click it and it gives me a code and instructions.
To unblock your SIM card, follow the instructions below on your phone.
AT&T Tilt
Corrosive23
909***-***
PUK Code : *******
How to Unblock your SIM Card
You'll need your phone in hand to unblock your SIM Card.
1. First, enter the 8-digit PUK code, then press OK/Yes.
Note: Some Motorola phone users will need to enter **05* if "enter PUK" is not already displayed. After entering **05*, then enter the 8-digit PUK code and press OK.
2. Select a new PIN code, then press OK/Yes.
3. Re-enter the PIN code, then press OK/Yes.
4. If the codes were entered successfully, the phone is ready for use.
george9999 said:
Hi Guys,
I had to get a warranty replacement for my AT&T tilt.
They sent me a refurb, and I can't get it unlocked. I tried several places that I found on google and ebay, but everyone tells me that they cannot find my IMEI in AT&T's database.
I remember that there used to be (or still is) a peice of software that just calculates the unlock code based on the IMEI. They had this for Nokia phones. Doesn't anyone have something like this? Or is looking it up on a database the only way?
If the database is the only way, can anyone recommend software that will unlock it for me?
Click to expand...
Click to collapse
Did AT&T say they couldn't find the IMEI number in their database?
TomH123 said:
Did AT&T say they couldn't find the IMEI number in their database?
Click to expand...
Click to collapse
No, I didn't contact AT&T for that. I didn't think that they readily gave away the code. I tried to use a few online companies that sell codes. But they all told me that "the imei isn't in ATT's database."
corrosive23 said:
My tilt is a refurb, and when I got to review my account, there is a link for my unlock code. I click it and it gives me a code and instructions.
To unblock your SIM card, follow the instructions below on your phone.
AT&T Tilt
Corrosive23
909***-***
PUK Code : *******
How to Unblock your SIM Card
You'll need your phone in hand to unblock your SIM Card.
1. First, enter the 8-digit PUK code, then press OK/Yes.
Note: Some Motorola phone users will need to enter **05* if "enter PUK" is not already displayed. After entering **05*, then enter the 8-digit PUK code and press OK.
2. Select a new PIN code, then press OK/Yes.
3. Re-enter the PIN code, then press OK/Yes.
4. If the codes were entered successfully, the phone is ready for use.
Click to expand...
Click to collapse
You are confused about this. the PUK code is not for unblocking non native SIM cards. It is for unlocking the phone itself from being used. Not "unlocking" as in let me put any sim card in the phone.
I just contacted AT&T for the code, and they were going to give it to me, but they also said that they just don't have the code. He said usually they have the codes, but for my phone they didn't.
So back to my original question.
I looked at the software shown above, but I don't want to reflash my phone with a different ROM. I want to keep the AT&T ROM. Any suggestions?
Tell At&t to open a trouble ticket, they will e-mail htc and htc will give you the code. It happens all the time, especially for refurbs.
I'll give it a shot.
Thanks.
Try this link:
http://forum.xda-developers.com/showthread.php?t=375583
KD8DNS said:
Tell At&t to open a trouble ticket, they will e-mail htc and htc will give you the code. It happens all the time, especially for refurbs.
Click to expand...
Click to collapse
Bingo. It took them about a week to get back to me, but they gave it.
Just tell them you plan on taking a business trip, and require a local number there for your customers to contact you directly, and you cannot see life without your tilt.
i just recently had the same thing, so they sent a claim to Hewlett Packard which they said manufactures the phone and i just got the unlock code 2 days ago. Took 4 days, but i couldnt resist but to unlock it myself. I unlocked it and flashed the newest rom afterwards, it stays unlocked!
KD8DNS said:
Tell At&t to open a trouble ticket, they will e-mail htc and htc will give you the code. It happens all the time, especially for refurbs.
Click to expand...
Click to collapse
HOLY CRAP!!! It worked!!
I contacted AT&T via their online chat and did what you said, and they already emailed me the code today!!!
Awesome! Thank you for your help!!!
Hello!
I would like to ask for help, since seems that my phone fall in a more locked state, a seems that is an issue that is starting to plague the Droid-3's models.
Well, the issue is, I bought a Droid 3 that came fine and with a Verizon SIM card, and activated. So I purchase an Unlock code on internet, in order to Unlock it for use in my country network ( I already unlocked succesfully others models in the past).
Well, the code seller sends me 2 codes as options for unlock, butin the first try both fails with my local SIM (following instructions), well, then I enter in a process of several tests with other option settings ( Changing Network to gsm, full resenting of the phone,etc), but aftera I almost sure was 10 attemps (I was 5 process in total, since I received 2 codes, so spend 2 by every stting that I was try), the phone reported "Dismiss mode" and since them the "Unlock Network" option was not available from the system and request for calling Verizon service.
So, I am not in USA, an neither have Verizon account, I am stuck with the phoen still network Locked and worst Locked also in "Dismiss Mode".
So, far, I would like to ask PLEASE some help in order to try to unlock the phone, since by now is almost bricked.
I also would like to resume the info that I found by my bad experience and related research in order to help avoid that others users may fall inthis locked state:
1) If you try to unlock your phone and the code is unsuccesfull, You have at the most a MAX of 10 times in total and if You reach 10 times, Your phone will be locked in "Dismiss MODE" and will be asking for calling to Verizon to try to solve and You will have to need a Verizon up to date account and in normal service.
2) The codes available in internet seems NOT ABLE to Network Unlock some Droid 3's and the issue seems in rising.
3)There is some info around about that Verizon change the internal codes of their phones, so seems that the Motorola provided code that some sellers offers seems that dont work.
Please, If somebody could help with a method or process to remove or pass the dismiss state, and some info about codes outside Verizon that really could work on network unlock, it will be very gratefull.
Thanks for attention and best regards.
If you leave the phone on for 9 hours (if I remember right) on this screen, it will go back to 'enter unlock code' mode. But this is all you could do. Verizon tends to alter unlock codes for their global phones - this started with Droid 2 Global and now we see growing reports of same happening to Droid 3.
The thing is they do not want you to be able to use the phone if you are not customer of theirs. For now, your only chance is to have phone activated on Verizon on account that's postpaid and has been in good standing for at least 60 days. Then owner of this account can call and request unlock code from Verizon Global Support. If all conditions are met - they will give him/her the code free of charge. I know this might not be possible for you to do. I believe the only other way is if bootloader gets unlocked and somebody knowledgeable can thinker with the baseband image to overcome the sim lock.
There is also one more thing you could try, but it likely won't work very reliably - it is called "TurboSIM/Smart Unlock SIM" - a thin module that inserts underneath sim card in the slot and fakes the phone to believe it is engineering SIM inserted, thus bypassing the lock code. Those sell for like $5 on eBay, but as I said - phone might not work very reliably when these are in use
Head over Droid 2 Global section to read for more information if you like.
Hello leobg!
First of all! thank You very much for take time to kind help and answer. Indeed, Your info is helping since make me with more clear scene about the phone status.
Well, by now I set the phone on with the original Verizon SIM inside, in order to look for the "Network Unlock Code" screen...
About this, I wonder, with some doubts... if there be possible that after around 9 hours the "Network Unlock Code" return, and if I do not have yet a proper code, IF I pass/dismiss the "Network Unlock Code" screen the phone will return to Subsidy status OR it may be remove the Subsidy status, and then, when I may get a proper code in future I was able to get again the "Network Unlock Code" screen again, OR, if I dismiss the "Network Unlock Code" screen, then the phone still will be in Subsidy status, so, the only way to reach again the "Network Unlock Code" screen will be put the phone ON for around 9 hours again?
The rest of the info is very usefull too.
Also, I wonder if somebody around here, may have the experience about made and complete succesfully a process of remove the subsidy lock with the Verizon service, and instructions, and in such case what could be the instructions that Verizon provides to a customer to remove the Subsidy lock in the normal way that Verizon does this.
And, of course, if some another good friend around have some additional help/info, it will be very gratefull.
Thanks to all and best regards!
Hello!
Well, still Locked... :-(
However, found that the tip about remove battery for a while (around 10-15min) and turn on with out SIM, then turn off, put a SIM and turn on again remove temporarily the Subsidy lock, so the "Unlock Network Code"screen option will be available again (but also if You type an unlock code and fail, it will turn to Subsidy mode again, but again You could reset by remove battery and so on...).
By now, I ordered a Turbo SIM but will take around 3 weeks to come...
Any info about a Recent succesfull unlock with a code from a seller?... May somebody succesfully unlock a D3 with a code from ebay seller unlock_fusion in the past 2 weeks?...
I would like to try to buy such codes, but I am afraid that all the ebay seller may have the same database codes (not verizon database...), so may be the same codes that I already have for my IMEI, and that didnt work in my case...
Thanks for any additional info/help... best regards!
damn happened the same to me. this is not nice. there should be a way to acces the portion of the memory that locks the sim card. if you can sbf, maybe you could acces it somehow.
Summary: I can't use a foreign SIM in my phone, despite VZW giving me the correct (verified by Motorola) SIM subsidy unlock code, because too many attempts have been made with a typo in the code... Any solution? TurboSIM? Here's the detail if you wish. . . . .
I had these series of events happen:
1) Verizon gave me the SIM subsidy unlock code for my device
2) I went overseas before putting in the code (not very smart on my part)
3) I bought a local SIM and the rep at a mall overseas put it in the phone
4) The rep entered the SIM unlock code incorrectly several times
5) The phone was still SIM subsidy locked
6) I entered the PIN correctly, and it still responded with "unsuccessful"
7) I called Verizon Global Support who verified it was the correct SIM unlock code
8) The Verizon support rep had me read the MEID code to double-check it was the unlock right code for my device. She verified it was.
9) The Verizon senior support rep emailed someone at Motorola (with a real motorola.com addy) and Cc'd me
10) The Motorola rep replied-all a day later and confirmed it was the correct SIM unlock code for that MEID
11) The Verizon rep said that if an unlock code is entered too many times incorrectly the phone will not accept the right code and the phone:
a) Will not count down your number of attempts left
b) Will not give you a message that is permanently locked and will simply continue to ask you to enter a code
c) will require a clean sweep of the phone to factory settings which will reset the number of SIM subsidy code unlock attempts tried to zero, however, because the phone would be off Verizon's network it may brick the phone permanently because it can't dial itself to initialize and so that can't be recommended
12) I cleaned swept the phone anyway
13) It locked me out when it tried to initialize by dialing *228# which it couldn't do off network as the rep said, but I searched forums and found the immediate problem/solution and that I could touch 4 corners of the screen to get back in to the operating system (it would have been nice if the "senior" support rep had told me this could be done ins)tead of either keeping it a secret (annoying) or being unaware (ignorant)
14) I was now back into the O.S.
15) But the SIM unlock code still would not work! So I could now neither roam with my phone at $3.50/minute through Verizon nor use a local SIM, however, I could use a SIP/softphone application to make calls and browse the web using WiFI, which was something positive
SIDE QUESTION: Is that a bug or poorly designed Android/Motorola programming thing that there is no count-down for the number of SIM subsidy unlock code entry attempts remaining and it doesn't tell you if it's permanently locked from too many attempts? It's extremely annoying!
15) Now, I took the phone to a local lab here in the foreign country.
16) They went onto a website where they buy unlock codes on their own dime and if it unlocks the phone they charge you for a successful unlock.
17) It was unsuccessful
18) This lab said nothing can reset the code, and there is no way to get past this SIM unlock...NO WAY, they said and were adamant about it and sent me on my way!
19) So I took it upon myself to root the phone, which I was successful at doing
20) Then I installed Cynogen 9 successfully
21) I thought I deleted everything in the phone as required/recommended to install the new OS
22) It's a very nice and cool looking operating system, but wouldn't you know it, the phone is still asking me for a SIM subsidy unlock code when I slip in a foreign SIM!
Can anyone tell me how the heck I can unlock this subsidy lock to make my phone usable with a foreign SIM? It would be HUGELY appreciated!! I am at my wits end!! I heard the radio/baseband is part of firmware, but does that mean it can't be hacked? Surely someone has hacked every part of the phone.
Is it humanly possible?
What would Verizon/Motorola/Google do if they got this phone back to refurbish it? Surely they'd have to re-install all the software/OS at its deepest levels and all the partitions of its memory, right? Can I do that? Would that work? Is this SIM subsidy lock in an an unreachable partition? How can there be an unreachable partition? That just doesn't make sense to me...can't be!
Is there anyone, somewhere out there in the world who is skillful enough to do this?
Thanks for any and all help!!!!!
Truly,
Sad Verizon Droid3 Customer Stuck Overseas :-(
The only way to bypass this, will be the kexec bootloader bypass. It will allow to load a custom kernel and a custom radio. But a dev is needed to make this happen.
I didn't see a focus flash forum and it is very similar to the focus s internally so wanted to try posting here. I just got a focus flash from ebay as well as an unlock code and put my t-mobile sim in the phone. However, when I enter the code and tap enter, it says "sim error". I can cancel the unlock prompt and go to the metro ui, and there's a little sim icon with a lock on it. If I take out the sim card and restart, instead of the unlock prompt, I get a little box that says "sim error" and a message about missing or invalid sim. The little sim icon at the top has a little (/) instead of a lock. What could be the problem? It also says no network found in the cellular section of the settings.
same issue
i am having the exactly same issue with my focus flash, can any one help ?? and if the op user found out the solution please share
How many times have you tried to enter the unlock code? Id used to be (and probably still true) that trying more then five times will lock your phone permanently. You should get back to the person who provided the code and inform them of the issue. Double check your IMEI number when you contact them. One wrong digit in IMEI will generate a wrong code.
Hey guys, currently in Italy and tried to SIM unlock my phone using the instructions in BadBoyz Rom so I can use a Wind SIM, but my phone keeps asking for a pin then a puk code. Please help.
I think this is a code which was provided to you by your Service provider. If you enter puk code incorrectly 3-5 times your SIM will get blocked. Call your service provider and ask them what is the number or look for the original papers included with the SIM card and you will find the numbers.
Vcek said:
I think this is a code which was provided to you by your Service provider. If you enter puk code incorrectly 3-5 times your SIM will get blocked. Call your service provider and ask them what is the number or look for the original papers included with the SIM card and you will find the numbers.
Click to expand...
Click to collapse
I tried using the puk that came with it and then it just keeps asking for the puk still. The mobile shop said my phone was still locked. But i followed the guides and am soff