i bought a used g1 no physical problems took it into a shop and they couldnt find anything wrong with it internally so im guessing its a software issue....dont know if this guy i bought it from tried to mess with root and messed something up but im thinking its some sort of software stuff....can anyone PLEASE help!?!?!?!?! i either get this phone fixed or keep using my nokia that seems like its from 1998 and its killing me!!!!!!
What are the stats of the phone? You can check the versions in the settings\about phone area. Model #, Firmware version, Baseband version, kernel version and build number information would be helpful.
Is it already rooted? If not, you may want to go ahead and start reading up on the root process. Some of the newer builds may or may not help the issue. But if it isn't rooted and you arent getting a signal, it very well may be a network issue. Also, does your phone service have a data plan? Has the phone gone through and passed all of the sign-in procedure? (being from another country, I am not sure what all you have to do to activate your phone) Sim card good?
thats the problem i did a factory reset to input my gmail info and now i cant get past the damn activation screen! ive been through all the customer support through tmo and cant figure anything out!!! im goin crazy
also ive found this webpage http://developer.htc.com/adp.html that has recovery, system and radio images from htc and every time i try one of them it comes up and says no signature or no verification.......not sure what to do
forum.xda-developers.com/showthread.php?t=452316
you cant apply those because your phone is not rooted. learn what your doing without randomly flashing everything that can killed your phone. and yes, you can kill your phone permanently flashing the wrong **** (i.e radio/spl)
WIth five bar and over 1mbps on download test via 3G, I keep getting
"Unable to communicate with ATT server" for Software Update.
Anyone else getting the same message?
I got the same message. I don't know what to do.
Sent from my SAMSUNG-SGH-I897 using XDA App
I wasn't able to. I tried everything and finally was able to put my phone back to the stock settings. Nothing worked. Contacted AT&T and they had no idea. Finally to save myself any trouble I just contacted Amazon, who I bought the phone through, and they are sending me a new phone that should arrive tomorrow.
I spoke with business care yesterday and qouted my/same error message. Whether or not she knew what she was talking about.....who knows, but she said since it was a push I didn't need to "check for update" and that it would happen automatically. Sounded like scripted response to that particular error. I am already running leaked JH7 and noticed significant GPS improvement over stock, JH2 and JH3. Curiosity was getting best of me so I have tried twice since update was available. Very happy with phone other than hesitant "back" button since installing leaked JH7 and removing all bloatware no need to update really until Froyo 2.2
Okay so I have done nothing to my phone other than download apps from the market. I have not rooted or sideloaded or lag fixed or whatever.. wouldn't know how. I also have a brand new sim if that matters or not.
I am getting a message a few minutes after I check for updates that says "Connection Failed, Unable to connect to the AT&T servers". Any idea why this is happening? As I said, I have not done anything to the phone other than download stuff from the market.
I have done this the last 2 days and the same thing happend both times. I don't want to change the date on my phone so i waited the 24 hours. Also as a side note.. I have checked for software updates 2 other times prior to this just for giggles. Once about a week or so after I got the phone and I got a message that said no updates and than again a few weeks ago and it did the same thing it did yesterday and today.. the connection failed message.
I would just wait a couple days then try again. There looks to be nothing you can do on your side. Since the update is rolling out in stages, I bet those who can't connect aren't "allowed" to update yet.
Yesterday the update completely bricked my phone. I exchanged the phone last night and again today as both I got had alot of issues (GPS Test finds 0 satallites regardless of where I am - my first phone that bricked worked great, Can't even connect to Android Market on my new phone...).
Since last night I couldn't connect either. I just spoke with AT&T, they told me to exchange my phone against and offered to give me an $85 credit to my account for the inconvenience.
If my next phone doesn't work like my first, I might be done with the Captivate... And i love this phone.
I have the same message when I try to check for the update. When did you all buy your Captivate? I bought mine on September 3rd. I wonder if they roll the update out to the folks that bough the phone earlier this year and block the newer users.
I bought my captivate the day it came out.
I got mine 3 days before it came out and I cannot connect
I think it might be to excessive server load on the part of AT&T. It might just throw out your request if there are too many people downloading
My phone has NEVER been able to connect. Bought it launch day and while playing with it I tried to see what that function did. It didn't connect but I figured everything was fine and it would work when it needed to...until this update came out and it still wouldn't connect.
Went to the AT&T store - their solution was to replace my SIM card because that MUST be the problem. No dice. They threw up their hands and handed me the phone number to get a warranty exchange.
It was pretty funny watching them try to navigate the menus. I can't believe they sell the product and don't know a thing about it.
Much like the poster above me, when I got mine (mid-August), I attempted to update just to make sure I would have the latest software at that time. It failed to connect and when I tried 24hrs later, still couldn't. So I just gave up unworried. I haven't gotten the update yet and will give it thru tomorrow before I try again. For what it's worth, the gps has always worked fine for me.
I get the same things, no root, nothing. I have a feeling that it just hasnt been released to us yet. I could be wrong and if so its gonna really suck. I bought mine 3 weeks ago from Amazon.
Something that would confirm to me that its just that it hasnt been released is if someone who got this message magically starts working the next day, whatever. Anyone?
I'm not really sure what to believe.. Seems like many others can at least see the update from the software update menu -
some have brought their phones into at&t and gotten a new phone that does get the update manually as well.. I am well past the 30 day return and like a lot of us, have flashed other roms, etc- But this doesn't seem to be a problem with some as they are still able to get the OTA update..
I assume we just wait for the next few weeks as they push the update to everyone- but who wants to wait that long??
I understand 100% about not waiting. I keep bumping my calendar forward and trying again....Im up to some where in first part of October already.
Mine always comes up with two arrows in the upper left corner. Once, before it failed to communicate it in the top of the screen in the center it came up with a white circle with arrows inside it. In a few seconds it gave the failed to communicate.
Yea, I agree with whom said that it is prob a server rejection on the matter.. guess we will have to wait. T_T
PersonOfKnownOrigin said:
My phone has NEVER been able to connect. Bought it launch day and while playing with it I tried to see what that function did. It didn't connect but I figured everything was fine and it would work when it needed to...until this update came out and it still wouldn't connect.
Went to the AT&T store - their solution was to replace my SIM card because that MUST be the problem. No dice. They threw up their hands and handed me the phone number to get a warranty exchange.
It was pretty funny watching them try to navigate the menus. I can't believe they sell the product and don't know a thing about it.
Click to expand...
Click to collapse
Except for the ATT store thing, I've had the exact same experience. Never been able to connect, and my update clock (to ping the server) gets reset to 24h. Even though it couldn't communicate in the first place. This happened before and after root. Never thought to go to the ATT store since I got the phone online.
I wonder if it has to do with locale. A lot of the people posting "no problem" or that they got updates are not in the coastal cities with a lot of ATT server load (e.g., SF and NYC). I'm in NYC. Could that be it?
vijtable said:
I wonder if it has to do with locale. A lot of the people posting "no problem" or that they got updates are not in the coastal cities with a lot of ATT server load (e.g., SF and NYC). I'm in NYC. Could that be it?
Click to expand...
Click to collapse
I'm in Wichita, KS, by no stretch of imagination could this place be a congested area. I have had the same issue since day 1.
vijtable said:
Except for the ATT store thing, I've had the exact same experience. Never been able to connect, and my update clock (to ping the server) gets reset to 24h. Even though it couldn't communicate in the first place. This happened before and after root. Never thought to go to the ATT store since I got the phone online.
I wonder if it has to do with locale. A lot of the people posting "no problem" or that they got updates are not in the coastal cities with a lot of ATT server load (e.g., SF and NYC). I'm in NYC. Could that be it?
Click to expand...
Click to collapse
I'm also in NYC, but my SIM is still on my iphone 3GS contract. (got the phone from ebay).
and my calender is already up to...Jan 1 2011.
I give up.
Downloads to 100%, I tell it to proceed, phone reboots, returns to the launcher and I get "The update was not completed. No update is applied to your phone."
That is followed with "Connection failed. Unable to connect to AT&T server."
Now when I try to even enter the software update screen I get "No Firmware" and nothing at all happens.
I've been through this twice now, each time backup up the entire phone using ROM manager before I try to update and after it fails, restore to before the failed update attempt. Sick of trying to get the update and sick of the GPS not working.
Update FAIL. Reading the dozens of stories of all the other people with problems it makes me not even want to try any more. I don't understand how with some people it works and others it fails with what seems to be no rhyme or reason.
Maybe I should backup, completely wipe the phone then try the update. But again, I've read of people trying that with no luck. I just don't get it.
Hi everyone, I just want to inform you guys that LG has taken off the suspension on upgrading GT540 to eclair. I just upgraded my girlfriend's phone to eclair yesterday night. The upgrade went without issues.
I upgraded it in Sweden so I guess it is the european firmware since it has a lot of european languages; I am not sure if it has all though.
Computer says no...
How did you manage to do that? I just tried to update my GF's GT540 yesterday, and it didn't get past the "Downloading" screen.
So at least the update in your beloved eastern neighbor country Finland doesn't work. (Which really sucks, since I'm giving the phone to her as a Christmas present, and was really hoping for saving me the hassle of updating it after she's got all her apps in there...)
Is the software version same for Sweden and Finland?
BTW, this might be a really stupid question, so I guess I'm the right person to ask it: Does the phone need to have the SIM-card in it in order for the update to work? i.e. Does it need to be connected to an operator?
Don't try to update! my got bricked. i start good but just when i starts to update a error window pop up whit many ?????????????????????????????? and the phone only get to boot logo..
sry for bad eng, from sweden....
I don't understand why that happened. I actually updated the phone without any hassle. The phone has not been rooted either.
I left the memory card and the sim card in while updating.
No update in Finland at the moment
I guess the Finnish 2.1 update had some bugs in it, so LG decided to take it down for the time being.
I guess the update will just have to wait for now.
thx
FYI, I am a new Android user.
Two weeks ago I got the Nexus 6 from T-Mobile. When I first got the phone there were no updates available for the phone. And I know at that time only version 5.0.1 was out, and it won't update that. And since then I haven't received an update for the phone. When version 5.1 was release I was excited to update. The phone tells me that my phone is up to date every time I check it throughout the day. My phone is still running version 5.0.
I did see that the update(5.1) was available when I erased my phone. I had no accounts signed in to the phone and I prevented anything to update except 5.1, but it went away and never downloaded.
I have forced stopped "Google Services Framework" multiple times and deleted the information, restarted the phone, and still no update.
I have called T-Mobile tech support to get help from them and they sent me a new phone, and still no luck.
What can I do to get the update? Is it possible that the SIM card I am using is from my iPhone 6 is preventing this?
I see that everyone is downloading updates and side loading them, but all the guides are pretty vague. I am on a Macbook so I don't understand the commands, but I do know how to use the terminal. I would like to stay away from side loading because my lack of experience.
Just be patient
The update comes out in waves, some get it later then others. You'll get it eventually
First, look here:
http://www.droid-life.com/2013/11/2...or-updates-on-nexus-devices-isnt-helping-you/
Also, try pulling out your Sim card and rebooting the phone. Let it sit without Sim and see if update returns.
Ok so I just acquired an S6 (AT&T, OEM/not rooted) and I know that 7.0 is rolling out for it and after some investigating it seems that the only way I'll be able to update it to 7.0 from 6.0.1 is if my baseband is at a certain version, which it is not. There are 3 listed updates for this phone on the At&T site that I don't seem to have (SPL Nov 1, SPL Dec 1 & SPL Jan 1) and I'm wondering how I can apply these updates and at least have my phone up to date. I've tried checking OTA updates and also installing SmartSwitch and it says that my phone is currently updated and doesn't offer any patches. Any help is appreciated!
Here's a screenshot of where I'm at now-
http://imgur.com/a/PcnFQ
No OTA updates if it's not on the AT&T network, sadly. I have an AT&T S6 on Cricket and I get my updates by going to a Best Buy with a Samsung Experience Center inside. They can update it for you. If that's an option based on where you live you can wait a couple weeks, they didn't have the Nougat update yet when I checked yesterday. Otherwise, since it's a new phone and presumably you don't have any data on it to lose, you can update manually. See this thread to start:
https://forum.xda-developers.com/att-galaxy-s6/general/att-galaxy-s6-firmware-thread-t3525469
09dgceph said:
No OTA updates if it's not on the AT&T network, sadly. I have an AT&T S6 on Cricket and I get my updates by going to a Best Buy with a Samsung Experience Center inside. They can update it for you. If that's an option based on where you live you can wait a couple weeks, they didn't have the Nougat update yet when I checked yesterday. Otherwise, since it's a new phone and presumably you don't have any data on it to lose, you can update manually. See this thread to start:
https://forum.xda-developers.com/att-galaxy-s6/general/att-galaxy-s6-firmware-thread-t3525469
Click to expand...
Click to collapse
Thanks for the tips. I'm on cricket actually so going into a Best buy might be the best option when they get it. Do you have to pay them to do it? Will i get my phone back right away or do I need to leave it with them for a while ? Side question for you - do you use the hotspot on the s6? That's something else I'm trying to get working/enabled.
It's free. I've done it three times and it's been a breeze. You don't leave your phone, you just wait around for the updates to install. Depending on how many updates you are behind it can take a while, but there are plenty of ways to kill time at Best Buy. You can check online which ones have the Samsung Experience Center inside.
As for hotspot, I never use it.