Access MS Exchange webmail - XPERIA X1 Q&A, Help & Troubleshooting

My employer hosts a webmail enabled Microsoft Exchange mail server. I am able/allowed to conntect to this server using https://webmail.myemployer.com from all web browsers and from all locations I have ever tried (I travel a lot), except ofcourse from my X1. Neither Pocket Internet Explorer nor Opera works; same result (Error Code 500: Internal Server Error).
I have retrieved the certificate from the mailserver, copied it to the X1, installed it and restarted the phone. Same result (doesn't work, same error code).
Is the access to webmail enabled Microsoft Exchange servers restricted on the X1? Can Exchange block access from cellphones? Is anyone reading this able to access Exchange webmail via SSL?
My ultimate goal is ofcourse to get the mail/calendar/tasks/contacts setup via ActiveSync but realize that I probably need to get this part with the webmail to work first. Colleagues of mine have successfully set it up on their iPhones, but ever since my first encounter with McIntosh back in 1984 ("an error of type -1 has occurred - Abort - Retry") I just can't stand that crap. I have no idea, but I doubt iPhones use ActiveSync.

if you know your Exchange webmail address, a WM phone can automatically configure Exchange. Open ActiveSync and on the right softkey menu, click "Configure Server" and type in your webmail address, username, pw etc and it'll automatically set up your server for push sync. If it works on an iPhone it is definitely enabled.

Close, but no cigar. The ActiveSync setup doesn't work and returns 0x85010004 "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server administrator." I have verified the right settings at least five times. It doesn't work.

Activesync needs to be configured separately on the exchange server to work wirelessly.
Have you tried to put /owa/ at the end of the URL in your browser?

Yes. No luck. When I enter the URL above in the address field of a browser and press enter it eventually (in the successful case) changes into something like https://webmail.myemployer.com/exchweb/... but this is not the case when trying to access same URL from the X1 (then it simply stops with the 500 error code).
Is anyone reading this able to access MS Exchange webmail over SSL with the X1?

This is strange. Have you tried your account on an iPhone? There might be a problem that is isolated to your account only.
Edit: If you are using Exchange 2003 this might be a server problem. Refer to:
http://support.microsoft.com/kb/817379

Yes, I Have
I access my company email account via MS exchange webmail on my X1. We dont use a 3rd party website, just type in the IP address of our server followed by "/exchange", dialogue box pops up for username and password and im in. Nothing had to be set up on the phone but, IE does not work ...has to be Opera and Im currently using the version that came with the phone.

I also had the same issue of Outlook Mobile Access disabled at Exchange, but Outlook Web Access enabled. Try Seven"Out Of Office" OWA connector or eMoze, both of them worked for me. Seven enabled GAL/Directory lookup as well...

Thanks. I tried adding /exchange without luck but was able to atleast get to the login page with the following URL (which I copied from my laptop after successful login): https://webmail.myemployer.com/CookieAuth.dll?GetLogon?curl=Z2F&reason=0&formdir=2. I can enter my user name and password and even click on "Login" before I get the 500 Internal Server Error message.
Strange...
I've also looked at Seven and emoze. Didn't even know they existed. Thanks for the tip! Seven seems operator dependant and as my operator charges €10 per month for it, it kinda fell out of the picture. Emoze can successfully fetch my e-mail through the OWA (webmail.myemployer.com + usr + pwd) and it works like a charm.
Almost...
Emoze has some pretty severe issues with its calendar synchronization in that it handles repeat calendar entries incorrectly. Emoze will keep adding duplicates of these in an eternal loop (about one duplicate per minute). I had to use a tool called Allcleanup to wipe all calendar entries. So a warning there. Also, emoze will add some corny "this mail sent by emoze" on all outgoing e-mails and this seems to be unavoidable, even in the pro version. Plus emoze handles character sets incorrectly (Scandinavian/German characters like ÅåÄäÖö are not translated correct). But if you "just" want to be up to date with your inbox, emoze works fine I guess. I now use GoogleSync and ActiveSync with Gmail and Calendar, emoze for work mail and contacts.

Related

Problems with synching exchange mail - Kaiser and Wizard...

I have received a HTC TYTN II from my company, which currently is synching with our mailserver so that I can read my email wherever I am.
Since I'm curious, I tried to get my old Wizard to do the same. I did the same install as with the Kaiser, but I get the dreaded "0x85010004". I scanned thru the Kaisers registry and took all root-certificates under "HKEY_LOCAL_MACHINE\Comm\Security\SystemCertificates" and imported them into the Wizard and rebooted, but no luck. I am assuming it's a certificate of some kind that is missing, but I can't find where else it could be? Does Exchange install a hidden certificate on the phone in order to identify it, and if so - why isn't it shown in the certificates menu?
Any help is appreciated.
BR
Fredrik
activesync cert with exchange
hi fredrik,
activesync accessing exchange on a mobile device uses OWA (outlook web access) to access your email through SSL. the best way to get the cert you need is to log into your OWA (probably something like https://webmail.yourcompanyname.com) or whatever it is (it's the same address you use when you put in when confiigure exchange with activesync) from a desktop pc. than, right click on a blank portion of the page and go to properties. you should see a button that says certificates, click on that, than click on the details tab. than click on the "copy to file" button and the cert export wizard will start. click next, than select base64 as the type of cert, than hit next, name it, save it, put it on a memory card or bluetooth the file to your phone and install it. sometimes, during the install, your phone will error out when installing it, just soft reset, and then install it again. you should get a message that says it was installed successfully. than configure for activesync for exchange on your phone and you should be all good. let me know if that works for you.
Thanks for the help!
Tried that and got the same problem. The original phone has Pointsec installed in it, but I do not think that it gerenates any certificates (at least not any I have found in the registry). Is the ACU version important?
/F
Talked to my IT department and they told me that Pointsec decodes a certificate in order to communicate with our mailservers. Anyone any good at pointsec and knows if it puts a crypto on the Registry or if it is purly file based? If the file is decrypted each time I punch in my code, it should register the time when the file is being decrypted... What programs can search files in WM and search for the time stamp?
BR
Fredrik
I have an AT&T Tilt. I had Direct Push from Exchange Server working perfectly with no effort - was working for months. Then, I had a hardware problem with that phone and was given a replacement from AT&T. After replacing it I am unable to configure the direct push any more. I wrote down all the settings and carefully reapplied them on the new phone.
What I am seeing now is when manually invoking a send/receive, ActiveSync reports the following:
------
Result:
The server you are synchronizing with is not an Exchange Server, or is running incompatible
software. Choose Configure Server on the ActiveSync menu to specify the correct server.
Support Code: 0x85030022
------
I've been on the line with the hosted exchange server folks and there's no change on their end...
I installed the certificate as suggested above - seemed like it was worth a shot. No difference.
Any ideas?
sorry for the late reply.
I'm not too sure about your pointsec fredrick, as we don't use it on our mobile devices at work, but we do use it on our computers. as far as i know, pointsec is supposedly suppose to be transparent encrypt/decrypt after you first turn on your device and enter a passcode, heck, windows mobile should operate like pointsec isn't even on the device, so it shouldn't be a cert issue, but who knows, i never liked pointsec anyway. sorry i can't be more helpful.
ubetchya,
that error message is pretty straight forward, either the OWA address is wrong or your certificate isn't installed correctly. i know this sounds lame, but if you can, borrow a friend's Windows Mobile phone and config it with activesync to verify your settings are correct. for the owa address, try adding "/exchange" without the quotes at the end, maybe their redirect isn't working correctly. so if your server address is "https://webmail.hostedexchange.com", make it look like "https://webmail.hostedexchange.com/exchange" (that should take you to directly to the exchange server without using their redirect). if you want, you can also try downloading the certificate directly from your hosted exchange guys, if they have the cert page up that is (most exchange admins leave it up, i know we do =P ) to get to the cert page, go to a desktop pc...
1. type in your webmail server address and add "/certsrv" at the end without the quotes (ie; "https://webmail.hostedguys.com/certsrv"
2. it will prompt you for a username, it should be in the following format "domain\username", so if my domain was microsoft, and my username was bill, than my username would be "microsoft\bill" without the quotes
3. enter your password.
4. click on the last link, "download a certificate, certificate chain, etc"
5. select the base 64 encoding method and than click download CA certificate.
6. save it to a memory card or bluetooth it over to your phone and install it.
hope that helps!
oh... and one more thing about your server address, it could be different than adding "/exchange" at the end, to verify, just to your webmail and see wear it redirects, when you get to your login page (if using forms based authentication), use that address, if not using forms based, (small popup window for login) just log in and than use that address.
UBetchYa said:
I have an AT&T Tilt. I had Direct Push from Exchange Server working perfectly with no effort - was working for months. Then, I had a hardware problem with that phone and was given a replacement from AT&T. After replacing it I am unable to configure the direct push any more. I wrote down all the settings and carefully reapplied them on the new phone.
What I am seeing now is when manually invoking a send/receive, ActiveSync reports the following:
------
Result:
The server you are synchronizing with is not an Exchange Server, or is running incompatible
software. Choose Configure Server on the ActiveSync menu to specify the correct server.
Support Code: 0x85030022
------
I've been on the line with the hosted exchange server folks and there's no change on their end...
I installed the certificate as suggested above - seemed like it was worth a shot. No difference.
Any ideas?
Click to expand...
Click to collapse
I got it working. The error message was pretty close to telling me that it's an invalid server "name". My hosted exchange provider uses owa3.... I was missing the all-important 3.
No matter how hard they try, programmers can't make it completely idiot proof...
All is working now beautifully. Thanks much for the suggestsions.
Tytn II
Hi there,
I'm trying to connnect my Tytn II to my work's exchange server so I can use it instead of having to use a Crackberry however I'm getting the following message in ActiveSync:
Support code # 0x85030022
The server you are synchronizing with is not an exchange sever, or is running incompatible software. Choose Configure Server on the ActiveSync menu to specify the correct server.
Can anyone help ?
Hi Smooth,
Have you tried all the steps in this thread already? make sure you have installed the correct certificate, have the correct server address and ask your administrator if activesync is enabled on the exchange server. post back with your results to the tricks in this thread and we'll see what else you can try.

Microsoft Outlook Web Access help needed.

Hi,
My law school uses Microsoft Outlook Web Access (OWA) for e-mail exchange and I am having a bit of difficulty getting it to connect to my ATT Tilt (w/ 6.1 default rom).
The main problem is that unlike my Gmail, the OWA doesn't have any options for enabling forwarding/POP/IMAP.
A faculty member of the IT department had sent out an e-mail last month with instructions on how to sync the OWA with IPhones and I tried to follow his instructions, but the problem I am now running into is that the Tilt requires a server name (I believe it is mail.uchastings.edu) and a domain name (?????).
I would appreciate any help if someone can help me with this. The server will not get the settings itself since I can't enable POP or IMAP.
I set almost everything perfecting, except when I tried to to connect to download mail, it would take me to the page that requested my username, password, and domain name. So i believe I am putting the domain name incorrecting since I tried a variety of my login.
Are you trying to use active sync? That is what it sounds like
netboy said:
Are you trying to use active sync? That is what it sounds like
Click to expand...
Click to collapse
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
I know you can access it through the web because when I attempted to get it working, I followed the following steps:
1. Clicked on Outlook e-mail
2. Server address: mail.uchastings.edu
3. Fails to obtain settings
4. I tell it that it is an Outlook server, not internet e-mail
5. Username: myusername
6. Password: mypassword
7. Domain: ????? (don't know what to put)
8. Asks me what items I want to sync (Mail, Contacts, Tasks, Calendar)
9. I click on Send/Recieve and it takes me back to the screen which asks for items 5-7.
That is the problem I am having and I believe it is probably the domain name that I am messing up on since I have tried to do a variety of my username and it won't work.
The e-mail server (OWA) is Microsoft Outlook, but it is inside a webbrowser. When I click on options, it won't give me a Pop/Imap option so I have to set it up as an outlook e-mail.
Hope that clears some items up.
You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
The iPhone is able to sync using the Exchange protocol with its latest firmware that shipped at the launch of the 3G iPhone.
-Edit-
You need to uncheck the option for Outlook to auto detect your settings, and then select Exchange server from the options. I would then contact your school's IT department and ask them for the settings required to setup your phone to sync.
tilt4life2 said:
I don't mind using activesync (although I prefer to be able to use the internet to access my mailbox).
Click to expand...
Click to collapse
by active sync I meant wireless active sync through exchange. I would confirm the server address with the IT department and you will also more than likely need a certificate if SSL is used which it should.
domain I would imagine would be uchastings
From my experience with wireless activesync the certificate is 99% of the problem
Thanks guys for all the help. There is a guy at the IT which I have been e-mailing who is helpful, but the problem is he doesn't have a Tilt so he doesn't know the actual set up. I can post his set-up (which shows the servers, etc step by step) if that might be a bit more helpful to you guys also. I am hoping that once I get a chance to go up, I could meet him in person and see whats going on.
wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate
netboy said:
wireless active sync is all the same for windows mobile devices. The only thing that is different is that on wm6 devices importing the ssl certificate is a whole lot easier.
what is your the url for your owa?
the server name should be the same url minus the /owa part
for example if its blahblah.com/owa the server would be blahblah.com
be sure to ask for the certifcate
Click to expand...
Click to collapse
The url for the e-mail is owa.uchastings.edu.
When I got my first e-mail from the IT department exampling how to obtain access to the e-mail server, I was told that for the first time, my username for the e-mail would be uchastings\username. However, now I just user the username without the uchastings\ part to access my e-mail.
Also, would the server be owa.uchastings.edu? The IT rep told me it would be email.uchastings.edu.
Try This
For username just type the username without the domain.
For the domain try uchastings.local and see if that works.
And make sure that the box for SSL connection is not checked.
you might also try a program called Chronobis to sync Outlook OWA to your device.
Its very basic, but gets the job done
NotATreoFan said:
You cannot sync Outlook Web Mail with Pocket Outlook in standard POP3 style. You would have to setup either Exchange Push Mail, or just log in to OWA using Pocket IE (gag).
Click to expand...
Click to collapse
Not sure where you get this idea? POP3 and IMAP would work just fine if it's enabled, and more importantly, is exposed to the internet. It's not as nice as push email and most companies would not bother to expose it to the internet, but that doesn't mean it can't be done. He may not have access to it on his server but there's no technical reason it can't be done. It's just a standard pop3 and imap server using the standard protocols.
I would like to thank everybody for all the help and I was able to fix the problem with some help from a OWA forum.
The problem I was having is that the username should have been the username alone and then the domain name was just uchastings. That was it.
I have one more question I am hoping someone can help me with.
I use Microsoft Outlook 2007 on my laptop also since I can just connect my school mail and Gmail on there.
When I first connected my ATT Tilt to my laptop, it asked me what I wanted to sync and I choose Contacts, Calendar, Tasks, and Notes. Then I setup my Tilt with the school's outlook web access. It also asked what it should sync and I choose Contacts, Mail, Calendar, Tasks, and Notes.
Now on my Outlook 2007, when I choose Contacts, Calender, or Tasks, it gives me two options for each. For example in contacts, it has Contacts and Contacts from Personal Folder. Same for Calendar (Calender and Calendar from Personal Contacts) and Tasks.
Now my question is that are these two connected or is one from my Tilt and the other from Hastings OWA? If I choose to delete one, say from the OWA, will it affect the other? I am asking because all the items in each place (ie Calendar and Calendar from Personal Folder) are the same.
Thanks for the help once again.

exchange/OWA work mail setup

ok i'm sorry, but i have been all over the place and still cant make this work!
my work IT dept only allows remote email via the web. i can access using opera no problem but i'd like to sync/push/downloadupload/whateveritscalled into my outlook on the phone seamlessly. HOW DO I DO IT?!?!? i have tried and TRIED to set this up to no avail thru "new account" in the messaging and thru activesync. it cant be that hard since there are only 2 simple steps when i access it via opera.
#1) i go to the website:
www.sodexhomail.com (but when it loads, the full address is https://www.sodexhomail.com/owa/&reason=0)
#2) and i login with only 2 pieces of info:
domain\username: xx-xxxxxxx\myname
password: xxxxxxxx
please please PLEASE someone tell me how to set this up STEP BY STEP so i dont have to keep going thru opera!
thanks!
Ok this is not so hard. I configured it myself many times.
First you have to ask your IT Department whether they allow mail on your device. What if you lose your device, other people might have access to sensitive emails.
For pushmail to work you need an Active Directory user account and this account has to be mailbox-enabled. From the information you just supplied, you do have an AD account which is mailbox-enabled.
When you go to http://www.sodexhomail.com/owa you will see that you will be redirected to https://www.sodexhomail.com/owa Do you see the extra S behind HTTP ? THis means that you access your website securely. In your internet browser on your normal desktop or laptop computer you will see a little golden lock at the end of the address bar. When you click it, you have the option to see the security certificate and to export it to a file. Export this certificate to a file (just click next all the time and give it a descriptive name) and save it on your computer. Then connect your Diamond to your computer and transfer this certificate to your diamond. On your Diamond browse to this certificate and click it so it will be installed. For ActiveSync and Pushmail to work you must do this.
Ask your IT Departmend whether they have enabled your user account for active sync and pushmail. If not, you can't use pushmail. If they did, continue with the following steps on your diamond.
Ok, you've already installed the ssl security certificate on your diamond. Now open Active sync on your diamond and do the following.
1. Click MENU.
2. Click Configure Server
3. In the field Server address type: www.sodexhomail.com and enable SSL
4. click next
5. In the User name filed type your user name and password
6. In the domainfield, type sodexhomail.com and enable to remember your password.
7. Click next
8. Enable the items you want to sync, like contacts, calender, email and tasks
9. Select email and click configuration and select the option how far back active sync should go for syncing emails and select for the messages HTML.
10. Click advanced and enter your email address.
11. CLick Finish.
12. In the main Active Sync menu, click menu again and choose Schema
13. Select As items arrive and configure the times you want to receive pushmail. I entered 00:00 - 23:59 so 24h a day.
Now you should be done.
Good luck.
EDIT: If your company uses Microsoft Exchange 2007, maybe your administrators configured Outlook Anywhere. This means that you only have to install the ssl certificate and dont have to configure the above steps. On your diamond you simply go to Start - Messages and create a new account. Fill in your company mail adddress and password and on the next screen you will be asked if you want to configure your mail settings from the internet automatically. I configured this myself and works like a charm. But if your IT admins did not configure Outlook Anywhere, this won't work.
You an only do it if your company enables OMA (outlook mobile access).
OWA for access via a browser and OMA for push access via activesync are totally different.
dannyoneill said:
You an only do it if your company enables OMA (outlook mobile access).
OWA for access via a browser and OMA for push access via activesync are totally different.
Click to expand...
Click to collapse
His company uses Exchange 2007 and there is no more OMA in Exchange 2007.
MRE-net, you are awesome! thanks so much for the help, but i have good news and bad news.
i followed your instructs to the letter, but it does not work. whereas before i was getting a "check your settings/password" error or the like, i am now getting "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server admin. support code: 0x85010004". before i even tried to sync, 2 things you said (as well as knowing how tight my company is with info) told me that it wouldnt work in the end:
MRE-net said:
First you have to ask your IT Department whether they allow mail on your device. What if you lose your device, other people might have access to sensitive emails.
Ask your IT Departmend whether they have enabled your user account for active sync and pushmail. If not, you can't use pushmail. If they did, continue with the following steps on your diamond.
Click to expand...
Click to collapse
so...good news, i'm acutally smart enough to follow instructions, thank you so much! and bad news is that the sync error tells me that my company doesnt support/allow it (right?), and i'm guessing theres no way around this without IT admin involvement.
thanks again.
spiffyjiff said:
MRE-net, you are awesome! thanks so much for the help, but i have good news and bad news.
i followed your instructs to the letter, but it does not work. whereas before i was getting a "check your settings/password" error or the like, i am now getting "Your account in Microsoft Exchange Server does not have permission to synchronize with your current settings. Contact your Exchange Server admin. support code: 0x85010004". before i even tried to sync, 2 things you said (as well as knowing how tight my company is with info) told me that it wouldnt work in the end:
so...good news, i'm acutally smart enough to follow instructions, thank you so much! and bad news is that the sync error tells me that my company doesnt support/allow it (right?), and i'm guessing theres no way around this without IT admin involvement.
thanks again.
Click to expand...
Click to collapse
You have to get them to enable active sync for your mailbox.
In the meantime solution
Had a similar problem so i requested IT to send duplicate emails to my live/hotmail account which they had no problem with. From hotmail its easy to sync to WM. You can also tell hotmail that when it sends emails it can do it on bahalf of [email protected].
[Then you can set a rule on hotmail to forward some emails back to your main work account - have not donr that though]

Outlook Mail

Hello everyone.
So here's a little problem I've been having the past couple of days...
I'm using MS Outlook 2007, which I have set to retrieve my emails on hotmail through POP3 (for some issues that I've managed to fix by doing that, I hate Outlook connector ...) I've also programmed it to delete emails from server when I download them on my computer
So far, everything works great, as expected.
Now, here's the deal.
By doing that, my email account (server-based) is empty, so on my Htc, I can't set up Windows Live to retrieve emails, because there's nothing to retrieve.
The only way I can get it to have my emails on my TD, is to set an ActiveSync connection to my pc and have it sync my emails. But when I'm on the go, I don't have them...
What can I do to have them?
set outlook 07 not to delete mail from server - common sense no ?
I wish someone would say that
Yeah it is common sense... The only thing is, that it keeps it on the server, no problem for that... But it doesn't mark it as read... So it keeps poping up in outlook, so I end up having 10 times the same email...
Get rid of hotmail and use a proper service like gmail with IMAP.
Ahah I've been dreaming to do that... But since a use like every product of microsoft (Xbox 360, Zune and so on) so I have to use a Hotmail account...
Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
http://www.microsoft.com/downloads/details...;displaylang=en
Overview
This behavior is associated with a feature that was introduced in Windows Mobile 6.1. It provides a way for users to send e-mail through an alternate outbound e-mail server provided by their mobile operator in the event that the default outbound e-mail server becomes inaccessible.
The problem occurs if a mobile operator doesn't use this feature, and therefore doesn't supply a value for the alternate SMTP address. When the mobile device fails on any attempt to connect to the e-mail provider's default SMTP server, Windows Mobile 6.1 automatically loads the value for the alternate SMTP server—which in this case is blank. The e-mail account configuration details are then corrupted, which results in loss of the ability to send e-mail with that particular e-mail account.
With this fix, the feature is patched to ensure that Windows Mobile 6.1 takes appropriate action when it detects a blank value for the Alternate SMTP server.
Note: After you apply this hot fix to your mobile device, the messages that have been sitting in the Outbox folder of your affected POP and IMAP e-mail account(s) will be sent. Since these messages could be out of date, you might not want to send them now. You can keep these messages from being sent by navigating to the Outbox folder of these accounts, and then either delete them, or move them to another folder. On Windows Mobile 6.1 Professional devices, you can access account folders by tapping the folder drop-down located in the upper left portion of the message list. On Windows Mobile 6.1 Standard devices, you can access account folders by pressing the Menu soft key, and then selecting Folders.
download the cab file and store it in ur phone memory and run it.
So this will allow me to do what... ? Because clearly, I didn't understand your post...
nitin_ko said:
Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail
http://www.microsoft.com/downloads/details...;displaylang=en
Overview
This behavior is associated with a feature that was introduced in Windows Mobile 6.1. It provides a way for users to send e-mail through an alternate outbound e-mail server provided by their mobile operator in the event that the default outbound e-mail server becomes inaccessible.
The problem occurs if a mobile operator doesn't use this feature, and therefore doesn't supply a value for the alternate SMTP address. When the mobile device fails on any attempt to connect to the e-mail provider's default SMTP server, Windows Mobile 6.1 automatically loads the value for the alternate SMTP server—which in this case is blank. The e-mail account configuration details are then corrupted, which results in loss of the ability to send e-mail with that particular e-mail account.
With this fix, the feature is patched to ensure that Windows Mobile 6.1 takes appropriate action when it detects a blank value for the Alternate SMTP server.
Note: After you apply this hot fix to your mobile device, the messages that have been sitting in the Outbox folder of your affected POP and IMAP e-mail account(s) will be sent. Since these messages could be out of date, you might not want to send them now. You can keep these messages from being sent by navigating to the Outbox folder of these accounts, and then either delete them, or move them to another folder. On Windows Mobile 6.1 Professional devices, you can access account folders by tapping the folder drop-down located in the upper left portion of the message list. On Windows Mobile 6.1 Standard devices, you can access account folders by pressing the Menu soft key, and then selecting Folders.
download the cab file and store it in ur phone memory and run it.
Click to expand...
Click to collapse
Ok, did that and I still can not send a message... Anybody have any clue as to why? I followed the set up instruction from google, tried every possible configuration there after. Installed the cab file and still, I can not send.
Any help would be appreaciated.
works like a gem for me
m sorry, outlook does not work unless u sync it with ur comp
the hotfix which i gave above acts as a substitute to ur outlook. with this hotfix i can send /recv mails from rediffmailpro which is my offical mail host.

Xperia and Microsoft Exchange Server

hi friends,
I want to configure my Xperia with my official Microsoft Exchange server. THe problem i am facing that when i connect my Xperia to the PC and it is synchronized with my outlook it can download all the mails/contact etc...
But i wanted that if i am on move, i can still get the mails directly on the Xperia.
I tried to configure exchange server from Active Synchronization Menu --->configure server , and it give me msg its the same as your look web access server and everything okay, but when from Messaging Menu if i try to send the email or do Send/ Recieve for my outlook, i am not able to recieve/send emails.
Is there anyone else having the same problem, Help will be appreciated.
Thanks
Jade
??? what ???
idont understand your whattt?
either my question is confusing for you ?
Regards
Jade
I don't understand the question either.
When you start the ActiveSync application (on your device) and click Sync, it will either synchronize with Exchange or display an error message if it doesn't work. Assuming it doesn't sync successfully, what's the error message that is displayed?
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Um...
You want to ActiveSync your phone with the PC over the Internet?
JYousuf said:
Well when i configure it from STart--->Active Synchronization and put all the server details over there it configure my settings, and give me msg that the Exchange server is same as that of your outlook.
Click to expand...
Click to collapse
Ah.. I assume you're entering your email address, username, password and domain, then ActiveSync tries to do the automatic configuration and then displays a text box to enter your server address? If so, the automatic configuration didn't work and you have to enter the server address manually (which is the same as the server address configured on your desktop Outlook (check your Outlook configuration if you're not sure) or the address of Outlook Web Access, maybe something like mail.whatever.com).
JYousuf said:
But when i press the send/recieve button for the outlook email , it keep on showing connecting and later say error Synchronizing.
Click to expand...
Click to collapse
Please try to sync using the ActiveSync application. It will display an error message, which will probably help to find the problem.
orelsi said:
Um...
You want to ActiveSync your phone with the PC over the Internet?
Click to expand...
Click to collapse
Microsoft Exchange is pretty cool
Have you checked both Mail for Outlook and WM Active Sync in your configuration? For your needs you may only activate Mail for the Server, not the PC connection. Look also for other conflicts like tasks and so on.
I think i am not able to elaborate my problem clearly. Let me do again
I am having a corporate account and that is configured on my Microsoft Outlook and i receive all my corporate mails over there.
Now as i did on my SE P990i, i have set the same corporate account which use Microsoft Exchange Server on my Mobile, and that i wanted to do on Xperia too. So that i can recieve the emails on my computer and on Xperia.
But i cannot configure it even having the right settings for exchange server. and it keep on showing connecting......... but do nothing.
Thanks
Jade
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
=====================
But the same Microsoft Exchange server works fine for me on P990i, and its not possible to contact my head office in USA just to ask them install any certificate for me ):
any other solution.
Regards
Jade
JYousuf said:
I made few change in the settings and now getting this msg
Microsoft Exchange:
Result:
The security certificate on the server is not valid. Contract your exchange server administrator to install a valid certificate on the sever.
View support code: 0x80072F0D
Click to expand...
Click to collapse
The most likely cause of this issue is that your company uses a self-signed security certificate instead of a commercial one, which is why your device doesn't trust the certificate. You have to install the certificate to your device to be able to use it:
Open your webmail (Outlook Web Access) site in Internet Explorer, using https (if IE gives you a certificate error too, just accept it)
Click the lock icon (either on the top or at the bottom, depending on your IE version) to view the security certificate
On the "Details" tab, click "Copy to File" and save it (default export settings) to your device or storage card
On your device, install the certificate by launching it through File Explorer.
(You could also disable SSL for the Exchange Server connection, but I don't recommend this at all.)
Also, you will most likely be able to use Push Mail with Exchange, so mails will be delivered to your device right after receiving them, without having to do scheduled or manual Send/Receive .
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
JYousuf said:
My friend,
Thanks alot for your reply, i have tried to follow step by step what you said, as also given on this link
http://www.confusedamused.com/notebook/installing-windows-mobile-60-root-certificates/
I was able to generate the certificate and installed it on my Xperia, and can also see it in the certification list, but still getting the same error.
Regards
Jade
Click to expand...
Click to collapse
Hmm, did you install the root certificate or just the web server certificate (step 4 on the page you linked)? I'm not sure, it's possible you need the root certificate and not just the server certificate.
Well i followed all the step given on the link i pasted above. I installed the root certficated, but which server certificate you are talking about, though i followed all the step of that link.
Thanks
Still looking for some possible solution.......
You might want to ask your corporate admin for the exchange server.
They may changed the settings.
you need to enable push internet and configure your exchange for push internet. contact your mobile provider for that. and about the certificates you need to install it in your phone.

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