So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
akashastrega said:
So I was playing with the loons kitchen and got called away for a bit...I left my phone plugged in and the kitchen on the desktop (groan now)...my kids wanting to get on the pc did something...not sure what, but my husband says he walked by and said that the ruu was up...I thought ah crap...so I grabbed my phone and saw it was stuck on the splash screen. I rebooted, nothing, splash screen only. I tried getting into bootloader, finally got the message to "restore factory defaults press send" which I did...still, it won't go past the splash screen. I tried the directions found in the "force a bootload" thread...nada. It WILL NOT read as plugged in, and I cannot get it to flash to ANY rom, not button's not the official Tmo, none...PLEASE PLEASE help!!!!!
Thanks in advance.
Click to expand...
Click to collapse
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
peter petrelli said:
Just compose yourself for a sec while we ascertain whether it is an actual brick or not. We need to determine two things:
Can you safely assume that your battery has sufficient charge to try a few things? We dont want a completely flat battery to make matters worse.
Only if you have plenty of battery left. Tell us what happens when you enter bootloader mode by holding down camera button and pressing the soft reset hole with the stylus. If your able to get into the tricolour screen then you should be fine.
Click to expand...
Click to collapse
I had at least 80 percent battery. I cannot get into the tri-color screen. Tried holding camera and soft reset, tried comm, camera, power, tried talking sweet to it...it just goes to splash screen each time. HELP!!!
This is a G3 wiza200 IPL/SPL 2.26 and it IS unlocked.
Thanks in advance
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
peter petrelli said:
If your trying to get into bootloader mode, the device shouldnt boot like normal up to splashscreen. If your getting this far then theoretically the bootloader shuold be fine. I'm going to explain the process in simple terms. I'm not treating you like a child I just want to clarify then we can move on to trying other methods.
1.hold down camera button
2.press little hole on side with stylus
3.release camera button.
Your device should reboot to bootloader mode. Then next thing you see should be the three coloured screen.
Click to expand...
Click to collapse
Yeah, I know...in theory it SHOULD, it's not, hence the freaking out. I am attempting to charge it on the main plug, but it begins to charge then dies. I did have a loose usb port, which I thought got fixed, as my phone charged fine last night, and sync'd fine today. I'm not a pro, but not a noob either...so I am getting frustrated because trying the things I do know, aren't producing the results they should.
**The splash screen is one I made, independent of an OS...after any rom change, I flash my custom splash screen...it has always worked...however, it is making me think that it is the ONLY thing on the MDA, and any signs of a rom were somehow killed by my kids flashing the phone with a very incomplete kitchen rom.**
I will try again. Any help that can be offered would be MUCH appreciated.
PS---I LOVE Heroes!!
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
peter petrelli said:
When plugged into either usb or main plug, does either light (green/orange) stay on? If not then this symptom combined with a general loose fitting of the usb/main plug would indicate a malfunctioning loose usb socket. The thing is though, even with a loose socket you should still be able to enter bootloader mode. This puzzles me.
Other rescue options include sd-card method, but if you dont have one already, a non-functioning usb will prevent you from composing one because you need communication between the pc and your device.
Click to expand...
Click to collapse
I can get brief and random orange lights (my phone was not 100% but at least 80% when I first began)...it takes a lot of sweet talking though to get it to connect to charge. I tried a backup battery as well. Pushing the camera and soft reset either produces my custom splash, or nothing at all (no boot whatsoever). I am truly stumped.
EDIT
I am not aware of the SD card method. I do have an SD, but if I need a special program, I do not have it.
The fact that no light remains on when you connect usb or mains plug makes me think that the usb socket is loose again. In which case I'm doubtful that you can flash via bootloader mode.
The fact that you cant get into bootoader mode suggests that it was somehow corrupted when the flashing process was interrupted. This could be unrecoverable.
From here I'd suggest you investigate the sd card method. I've never relied on this method so this is uncharted territory for both of us.
Read this thread here and here. I think we're running out of options...
Semi success, I got into the quad colored boot (white bottom)...but cannot get it to recognize the usb. I am getting an error message about an unrecognized device, so I will try to fix active sync first...any suggestions for me now that I am at least in a bootloader screen
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
peter petrelli said:
thats awesome.that means you do in fact have a bootloader still.
You need it to display USB in the little corner. When your in bootloader mode try removing and inserting the USB cable, we need it to show USB in the corner. Without this, you cannot flash.
Click to expand...
Click to collapse
it shows usb in the corner, however it is not producing any charging light, nor does my pc recognize the usb. So...I don't know if this will matter, but as I said...I have the RGB + white bootscreen with usb in the corner...is there still a chance????
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
peter petrelli said:
yes there is a slim chance.
this will improve your chances by a small margin. Remove the memory card, kill wcescomm.exe in task manager on your pc, turn off any firewall/AV.
Now this is the hard part. I dont own a G3 device so I'm not sure what rom to flash that would save your device. I'd suggest you get the latest rom from the company that shipped your device eg Dopod, Tmobile, Imate etc. If you have a rom that you use in times like this to rescue your device then flash it now.
Good Luck
Click to expand...
Click to collapse
wcescomm.exe is NOT showing in Task Mgr...I will try to flash anyway. I killed the firewall and the sd had been removed already. Any other suggestions??
EDIT
ruu error 260 update error
It cannot connect, please check to make sure it is cradled blah blah blah
Thats ok. I forgot that the previous flashing attempts would have killed it off anyway.
So I get ruu error 260
I have rebooted my pc, deleted any connections in active sync (leaving only guest)...
UgggH
It is NOT recognizing the usb
the usb port is as tight today as it was last night after my hubby repaired it...I'm backed to stumped
EDIT**
I had to reboot MDA, now I have lost the little corner usb...but I still have the quad bootscreen
This is progress at least, 1 hour ago we didnt even have bootloader mode. Perhaps you could try flashing another rom, but I think if error 260 keeps appearing then something is wrong with the USB socket.
somehow i lost bootloader again...
this is driving me insane!!!
am trying again, will update momentarily.
************EDIT*****************
Finally got it back into bootloader, but it will not read the usb. keep getting that stupid error message that it doesn't recognize the device, and if I try to flash it with a stock rom, I get error 260.
I have closed the wcescomm.exe
I have killed my firewall
I have rebooted my phone, my pc...everything a few times
I have deleted any connections in active sync
I have unticked allow usb in active sync
WHAT AM I MISSING???
The usb port on the phone does not feel loose again...could it have got fried somehow? I feel as if I can get the damned usb to be recognized, I can save my precious MDA.
Please...any other suggestions, brainstorms, whatever???
THANK YOU
I had a little problem with theloons kitchen doing the same thing to me last week where it would give me the 260 error. I'll upload a ROM flashing file for you to try. Probably the best thing to do right now would be to take the nk.nbf file from an official ROM and stick it in this file and then run the RUU in it. After that you should be ok again to try your luck at cooking with theloons kitchen again although you may want to wait 'til the kids are at school or something before you try it.
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
mestrini said:
When in bootloader mode there's no charging circuit so you won't get any lights on top. The only way to see if USB is working is by watching that same word (USB) at the bottom of the screen.
Check the SD card method which was what saved me once from the 'freezing in splash-screen' problem: http://forum.xda-developers.com/showthread.php?t=276963
good luck
Click to expand...
Click to collapse
absolutely right while in bootloader mode it wont charge,but to charge or verify status of usb connectivity,while in bootloader mode push power off button,it'll go in sleep mode but lights will show charging if usb cable is charging
usb cable might be charging but mini usb port of the phone has many connectors I think 9 connectors,I'm not sure,may be the connector for making connectivity relation with phone and pc is damaged.
try with another usb cable if possible,if the connectivity with usb is established than method in the link provided by 'mestrini' is a good option,good luck
Hello
Ive finally got round to putting new radios and ROM on my diamond, a year after buying. Didnt want to before now incase i cocked it up (theres a lot of things to remember!)
Hard SPL went fine and i was putting the new radio on (1.00.25.05 in this case) when, at about 80% of the way through the install my pc froze (as its having a habit of doing at the most awkward times recently!)
I soft reset the diamond but now its at what i assume is the bootloader screen (?), its got red, green, blue and white bars and various writing, along with a message saying 'Upgrade ROM code error Please try again'
I had a hunt round and found something for another device saying how to get it back by loading a factory ROM through the bootloader menu but i dont know how to do this as i dont have a connection to activesync (phone wont go beyond this screen) etc.
If someone could explain in relatively simple steps it would help!
I should also clarify that the only way i can get this screen off is to remove all power but as soon as i put power back on it loads up direct to this screen again!)
When you device is in bootloader mode, you dont need active sync connection. just run the update utility and it will work without it, as it uses different drivers when connecting.
This turned out to be quite easy actually, i stumbled across the answer somewhere else!
Thanks for the help
ok, i am hopelessly stuck. I ran the unlocker and after I click the last button to start the process, it says it cannot read a file. Anyways, I check to see if it worked by chance, and it does say security unlocked. But every time I try to flash a rom from the computer it starts and gets to the point where my phone goes to the color bar screen and says usb at the bottom, then it tells me that it cannot communicate with my phone???HELP
Edit: Really Guys??? I have posted twice here, I have been in the android forums for a long time and I can get a response to anything there in 5 min., I thought this was part of our community but I guess I was wrong.
matthewjulian said:
ok, i am hopelessly stuck. I ran the unlocker and after I click the last button to start the process, it says it cannot read a file. Anyways, I check to see if it worked by chance, and it does say security unlocked. But every time I try to flash a rom from the computer it starts and gets to the point where my phone goes to the color bar screen and says usb at the bottom, then it tells me that it cannot communicate with my phone???HELP
Edit: Really Guys??? I have posted twice here, I have been in the android forums for a long time and I can get a response to anything there in 5 min., I thought this was part of our community but I guess I was wrong.
Click to expand...
Click to collapse
I haven't had this problem, but is the driver installed for when it is in the bootloader screen?
Another way you could try is flashing it from bootloader mode. Just go into bootloader mode then plug it into your comp and run the romupdate utility.
Odd
Never personally ran into it but check your USB cable. Try a different cable. Try a different USB port. I had some issues with them being a little touchy.
I dont know if anyone cares, but I figured it out. I am using a Early 2010 Model MacBook Dual Core running Parallels instead of dual-booting Win XP.
When I am in Windows XP, OSX is running in the background, when the rom update utility turns the phone off then on into the bootloader, the phone is off for that split second and parallels cant keep up with it, and the Mac trys to grab the USB connection in that split second before Win XP says "No, thats my connection", so in that split second exchange the connection with Windows and the RUU gets droped! Kind of simple once you know whats happening. No matter, I used my brother in-laws Vista Toshiba( infected with viruses to the max), it worked fine and I am now running Moonscapes 1.6 with android as well! Thank You to the people who took the time to help!! Remember guys this is a community, it doesnt work unless people respond, without participation we may as well be talking to our dogs!
You never mentioned you were doing something crazy like trying to flash your phone from a virtual machine. That never works, because the usb passthrough driver doesn't detect the windows low-level bootloader mode. How are we supposed to help you when you don't provide details?
Lol, my bad, I got sloppy!! My son dumped a Sonic drink on my dell so all I could work with was my trusty Mac, I am going to dual boot it later today. I have to say after a day with Moonscapezx's 1.6, I like WM, dont know if I like it enough to swap it out for good, I still love my Hero(at least for another 3 months when I get an upgrade, EVO!!!). Ok, well Thank You again guys, I love XDA, you guys are great
i currently have a htc touch pro -mighty rom(sprint) and a while ago i once screwed the Touch Screen Digitizer so i bought another one. i just bought a used hero and the screen looks like it is in excellent condition, although i cannot swipe anything on the screen (had a user name and password lock when i got it and so i wiped it) after wiping at the very end i watched as it flashed a message really fast something about screen locked. when i see windows or whatever it is i push menu twice and it appears to unlock the phone as power save mode is all that i can see otherwise so now since i can see the icons but cannot touch anything only the buttons work, my question , is the screen broken? i click the talk button and i get a "sorry , the process android.process.acore has stopped unexpectedly.please try again." i was going to try and install Aloysius 1.0 v2 to see if the talk would work then although it seems alot more difficult to install a custom rom then the touch pro. i tried to find a Android Rooting in 1-click (limited time only… until it gets patched) to no avail
thank for any help
Try re-running the official RUU via your PC. See this thread to download it (scroll down to post #2 for the RUU): http://forum.xda-developers.com/showthread.php?t=694572
Don't worry about following all those rooting steps in the first long post #1. Just scroll down to post #2 and download the .5 RUU file, then run it from your PC with the phone plugged into USB.
It will completely wipe the phone and revert it back to factory stock settings. If your touch screen is still broken/messed up after this, then yes there's something wrong with the screen and you should take the phone back or replace it or whatever.
take it into sprint. hell you may even luck out and get an evo or epic out of it. i hear they are trying to push those phones on customers.
sorry i did not mention that i bought it at a swap meet for $30 and the phone seemed locked and said too many password attempts and the touch never worked , so i wiped it. i noticed on the side of the screen by the voulme controls , looks like some tweeker tried to maybe bull the battery out and did not know how to open the back.lol and tried to pry in that area a kinda bent the shiny piece slightly below the - vol button and cracked that chrome plated piece that seems to be inbetween the screen and the back case. i will still try the RUU and check it out, i never did try to replace the digitizer on the touch since the walkthrough seemed too detailed. i wounder about the hero.
trying to reset using RUU although says, error 170 usb i tried to install HTC sync can cant connect with it either. i dont understand how to properly install the drivers i suppose.
any advise
Does it just have the white HTC screen. And you can use all hard buttons but nothing else???
If so its because your phone was rooted and then someone did a factory reset. It happened to mine. Its a way of them locking you out of your phone after rooting.. I ran the ruu back to 2.1 and then rerooted it.
Try this RUU..
http://www.4shared.com/file/2uQunBaV/RUU_Hero_C_Sprint_2276515_R_si.html
Also you just download the htc sync here..
http://www.htc.com/us/support/hero-sprint/downloads/
Jus10o said:
Does it just have the white HTC screen. And you can use all hard buttons but nothing else???
http://www.htc.com/us/support/hero-sprint/downloads/
Click to expand...
Click to collapse
no the OS seems to be functioning fine , except for everytime i push send it get the "sorry! the process android.process.acore has stopped unexpectedly. please try again"
so i tried to power up holding on to vol + and doing the RUU as well as having the phone as normal as can be and running RUU and i get
error(170) usb connection error
rom update utility cannot connect to your phone.
i installed the file HTC_Sync_2.0.40.exe and ran RUU_Hero_C_Sprint_2.27.651.5_R_signed_release.exe when told powered the phone and clicked next and always get the 170usb error. i still am guessing that the drivers are not installed properly as when i plug in the phone i dont hear the normal usb sound made by the pc. also i never noted that i dont have the offical usb sync cable i have 2 of them , one is shape the same as the area to insert it on the hero, it is the htc touch pro cable . and the other usb cable is the basic one that works for alot of stuff that it fits into, except for motorola`s cell phones to charge them.lol
heeeeeelp
Bringing back more old threads
I am having this exact problem with an HTC Hero. I started before it had ever been rooted. I have rooted, loaded custom roms, wiped everything, ran two diff RUUs, and replaced the digitizer.
If I boot the phone to the HBoot, at the top of the screen it says TOUCH PANEL-fail.
Wondering if it is hardware or software at this point. I had it working earlier today somehow after doing a full wipe, but when i reactivated the phone and started dialing a number to test it it froze up. Rebooted and it was back to the same problem.
Ok guys,
as the title says Lumia 710 is bricked.
It had last factory update and everything was working fine. Then i had to mess with it and to try to install Rataplan V9.1.
The process was working ok. By default, bootloader was in DLOAD mode, so in order to install custom ROM i needed to upgrade to Qualcomm. I have upgraded it and installed Rataplan .nb rom to the phone with NSSPro V0.54.
This is when my problems start.
The phone starts with one long vibration followed after few seconds with one short virbtation and thats it. No screen, no system, zip!
When i try to connect it again by usb to check it with NSSPro, it always starts in NAND disk mode. It does not matter do i start it normally on power button or with volume up. Its always in NAND. And it is always stuck. While the phone is connected to USB i can see Qualcomm CDMA Technologies MSM device in device manager but it has yellow mark like the driver is not installed.
I have tried several other roms, and NSS always shows that the rom is successfully installed, but the phone (other than vibration and NAND mode) is dead.
I have also tried all the solutions i could find on the net but no help. Tried, nokia recovery tool, WP recovery tool, Chimera e.t.c. Nothing works. Now i have a problem with NSS. It keeps stucking and beeing unresponsive for every option except Custom OS flash. Whatever else i click it either says tha phone is not detected or the app stucks and shuts itself down.
Is there other tool i can try?
Can i do anything to recover this phone or did i kill it?
PLEASE HELP!!!
Well that sucks and it sucks no one has tried to help here. I'm fair with Android but too new to WP's to probably be much help. Can you pull the battery out of the phone? Might pull it and leave it out a couple minutes then retry. You also might try from a different computer in case something has gone wrong on your computer in terms of port communication or maybe even a virus of some sort. Good luck.
droidzer1 said:
Well that sucks and it sucks no one has tried to help here. I'm fair with Android but too new to WP's to probably be much help. Can you pull the battery out of the phone? Might pull it and leave it out a couple minutes then retry. You also might try from a different computer in case something has gone wrong on your computer in terms of port communication or maybe even a virus of some sort. Good luck.
Click to expand...
Click to collapse
Tried allready every solution that i could find or think of, including things You described. Nothing. I was left with no other option but to send phone to service. They have a box unit with which they should be able to recover phone.
That was 2 days ago. today is third day so i am thinking that my phone has gone beyond repair. Only thing i can do is to wait and see...
Why not...?
Why not send it in real life to a windows phone expert. There should be a place to get phones repaired But, if they say that it isn't possible for them you may have rendered your phone useless. Google should be your mighty friend in this case :crying: I wish you very good luck.