Database Develop

ATT Tilt calls and text problem

hi everybody, somewhat new to this forum and really enjoying it
i've came across a problem with my att tilt and searched for about 2 days straight looking for a solution..i couldnt find one
so a little history of what i've done with my tilt..
-removed all of att programs by 'clear storage' and then pushing the soft reset before it loads
-downloaded the htc home plugin, htc home customizer, wizard dialer, kaiser tweak with the new xml file from dec 2007, and i have a black theme and a san francisco bridge theme that i switch back to
now the problem is I CANT MAKE/RECEIVE PHONE CALLS/TEXT
one thing i notice is that the network or service it is using (G, E, or 3G) is mostly on E and that is when i cannot make make or received calls or text, even with full bars. i've never had this problem before until about a week now
the last thing i did to my phone was download the new dec 2007 xml file for kaiser tweak. the phone worked fine for about a week until my problem occured
the only time i can get my phone to work is when it is in 3G or G and i rarely see those being used on my phone.
i've tried clear storage a bunch of times to see if it would change but it doesnt
i believe this isnt a network problem because everyone in my house has att, i can only thing its a phone problem
if anyone has any solutions or comments please help me out
i've had this phone since thanksgiving so worst case scenario, i turn it in to htc to get a new one
thanks

anybody ever run into this problem or anything similar with their tilt?

Did you allow the network config tool to run after the first reset? Are you using a custom rom or the default?

what radio are you running?

im not sure what the network config tool is and im using a default rom
im not sure what radio im using, how do i got about finding out what radio im using?

If you don't mind losing all of your data do a hard reset (hold the two soft keys and press the sytlus in the bottom of the phone) Go ahead and set up the device...once this is done a dialogue box should pop up saying something about Autoconfig will take place, or something like that. Let this proceed all on its own...it should after its done ask if you want to soft-reset now, select yes and you should be in business.

what are the two soft keys?

and also..does it matter if i have a simcard in the phone or not?

is the 'clear storage' the same as the hard reset?
hard reset is to hold the two soft keys and the stylus button on the bottom
what are the two soft keys?

Clear Storage essentially is, but mentally for me its different . In any event the soft keys are the unmarked keys directly to the right of your green call button and to the left of the red end button. After autoconfig/customization takes place...it probably will load all the crap back on the device, just FYI. If you truly want to get rid of stuff, you'll probably want to start researching ultra-clean roms, but from the sounds of things you're not quite ready to get into that yet, and you can screw your device if you don't read up on things properly.

i've done the hard reset and let everything load after that..i have all the att bloat ware..but i didnt see a autoconfig for the network
im still having the same problem
my service/network only works on E, whenever it is on G or 3G, its one bar and when i try to call or text, the phone disconnects and goes to E
any other advice?

Hmm, how old is your sim card?

I had the same problem. I had a few 3rd party applications installed. I called Att, they tried calling themselves with obviously no luck (busy signal, or straight to voicemail). I took out the sim card and tried my 2 year old phone and it worked fine. They sent me a replacement 2 days ago and it has been working fine since.

my sim card is about 2 years old i think
it looks like im gonna have to get a replacement
thanks for your help guys

I'd try a new sim card first...had a similar problem with my kaiser at first, but not quite the same. It may save you the days of a non-working unit. Sim cards are free and quick (just go to your local att store)

i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one

pilly wonka said:
i used a friends sim card..same thing
i tried calling att TWICE and they said it might be a network problem and told me to call back later???
its obvious i need a new phone
who should i contact and what should i do..im trying to return my phone to get a working one
Click to expand...
Click to collapse
How long have you had your phone?
If it is under 30 days, go back to an AT&T Store (even if you bought it via phone or online) they will exchange it for you. If you don't have an account, MAKE SURE you take your receipt. If you are an AT&T customer you don't even have to bother with the receipt, they will just look up your account for you.
If you are an AT&T customer (may also apply if your not) and have had your phone over 30 days, then you have to call warranty exchange department. 1-800-801-1101
They will go through a few steps with you, then will make arrangements to send you out a new phone.
BEWARE:
Make sure you have LOTS of free time when you call, you WILL be on the phone forever lol.
I am on my 5th Tilt, I hope you have better luck than I have so far

*BUMP* I recently came across the same problem and I am only able to send and recieve text messages. I can not recieve or send calls but I get a new voicemail notification when 1 is recieved.... HELP!!!

Connection Problems

Before i decided to flash a new rom i had been having issues with my phone getting, and staying connected. At first to just data connections, ie 3G. So i decided to try a cooked rom for the first time.
But since then i've had even more troubles getting my phone connected and keeping it connected. Ive been through Hyperdragon III Opal, Dutys latest rom, and now im on the latest AT&T rom, and still im having troubles. Ive hand entered in the Media net connection info so many times ive got it memorized, ive even tried cabs, turning proxy on or off, and just plaing letting it sit for a while. It seems as though every time i try something new it might for a second but next thing i know i lose connection and can't get it again without restarting my phone.
If it helps im currently using HardSPL 3.56, and my phone is running the AT&T ROM version 3.57.502.2 WWE and radio 1.65.21.18
This is a very urgent issue for me as in my job i use my phones internet almost daily.

Ok for a while there with the stock AT&T rom it was working just fine. I went to start adding in a few cabs and it was like my phone once again decided to hate me.
Im not trying shogunmarks DeathV4.1 and have NotATreoFans AT&T v3.2.5 Loaded downloading in case the other doesn't work. I don't even really care about having a really awesome cooked rom, working is about all i am after right now.
UPDATE: Tried both of those ROMs to no effect. ive now broke down and rolled back to the original ROM and SPL that came on my phone when i bought it from the store. I pray this at least gets it working long enough for the Touch Pro to come out and me to get enough money to buy one out of contract. Still if anyone has any ideas im all ears.

Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.

All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.

EvansLight said:
Ok i hate adding a new reply or bumping this but now things are getting desperate. I have been through checked and changed every setting, tried everything. now its not just data, the phone itself wont work as a phone. Calls wont go out or come in. If someone trys calling my phone it never goes through, it wont even go to voice mail. This makes no sense at all.
Click to expand...
Click to collapse
Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.

Connection Settings
How did you set-up your data connection? Manually or automatic config?

NotATreoFan said:
All that comes to mind at this point is a defective phone. If you bought the phone new, then it has a 1 year warranty on it, and AT&T will replace it for you. If it's been less than 30 days, then just box it up and go to an AT&T store for a full exchange.
Click to expand...
Click to collapse
See this is what i was hoping for, it still being under warranty. I guess ill be calling AT&T today about it. Thank god i got 2 old phones standing by for times like this.
sys50000 said:
Set the phone band to GSM manually and see if you can make phone calls. If that works then search for 3G problems. There are a lot of bad devices which suffer 3G not working.
Click to expand...
Click to collapse
Yea i downloaded BandSwitch last night on a hunch it was just 3G, and low and behold my phone works fine on EDGE. I can make calls, and get the data connection working.
balsack said:
How did you set-up your data connection? Manually or automatic config?
Click to expand...
Click to collapse
I have tried doing it all by hand, cabs, and even the auto connection wizard. As i discovered last night it wasn't my settings but 3G just not working at all.
Thanks everyone
UPDATE: I called support after rolling my phone back to its original shipped ROM and SPL, and man did the guy at the call center almost crap when he heard how early of a ROM i was using. He said i have to install the newest update first then if its still borken (considering ive had the newest one on here before, i already know the answer to that) that they will send me a new one since im still in my warranty period Yea for customer support

T-Mobile Setup on HTC Tilt

I called up ATT and got the unlock code for my friends old HTC Tilt, unlocked and placed my T-Mobile SIM card in it which has an active voice + text + web account on it, with the default ATT Rom on it I was only able to set it up to do voice and text, whenever I tried using the Data connection for like let's say IE it would bring up a page for web2go, even after Flashing the phone with different ROMs I found on this great site and went through the auto communication setup for t-mobile, and still it only does voice + text, any ideas?
Right now here are my specs:
HTC Tilt
R: 1.70.19.09
G: 25.83.40.02H
D: 3.TPCElite
HardSPL 3.29
Let me know if you need any more info..

Call T-Mobile Support
Same thing happened to me last night. I called them this morning and they fixed it in about 10 minutes.

ok cool, so I should just call them up and they should be able to tell me what to do? or do you know how?
thanks in advance,
-b3ck

There should be a cab file somewhere that sets it all up for you.

I called up T-Mobile and talked with one of their non-supported device technicians (they have an entire support dept. of these guys) and it was actually on their end, they had to allow the IMEI to use the Data plan, because basically the phone was like Hi let me use the Data on the Network and the network was like what's your name? and the phone was like I'm John Smith, and the network was like your not on the list sorry.
So.. yea I was talking with a very smart tech support lady @ T-Mobile, she even mentioned these forums, she said she recommends it to people that have devices that aren't supported by t-mobile she even wanted to know which ROM I flashed onto my Tilt =)
Anyways everything is good to go now, thanks everyone!
-b3ck

Did you have to slip here a fiver?

ChumleyEX said:
Did you have to slip here a fiver?
Click to expand...
Click to collapse
huh? I don't know what that means..

I have an issue. I just switched my entire plan over to the even more plus. On my old plan I had tzones and it works great for everything. Now I have the web2go. The problem is not getting the device to work on the internet2.voicestream.com, that works fine, but it is the battery drain. In a 4 hour period it will kill a full battery. When I remove the internet2 setting then the battery lasts all day. anyone else see this issue. BTW I'm using the JJblaster 23518 and radio 1.70.18.02
what do you all think, a bit odd for it to drain the battery that fast?

b3ck said:
huh? I don't know what that means..
Click to expand...
Click to collapse
Doh it should have read, "did you slip HER a fiver" in other words, did you tip her?

Question About HTC Diamond Alltel

I have been lurking and learning on here for about a month I bought a used Alltel MP6950 from craigslist and I was hoping to activate it on my alltel account I am legacy alltel with verizon well I was informed that I would have to pay 29.99 data plan.So I have been playing with it to at least see if I could get it to update prl ota and cannot get it to work I updated the prl last night from 30033 to 30053 and I finally have a EV signal icon on my phone and when I call I don't get the Roaming network I get Verizon but it will not complete the programing ota I have made some changes to the code thru qpst just to see if I could get any type of connection.I have decided now to go ahead and active it thru verizon but I want to do it online thru website and I was wanting to know if the changes I made like changing the phone number inside the phone from what it was to mine.I am running Mighhty Rom 6 and love it I just got my gps to work last night.Will those changes I made stop it from activiating and if so what can I do to fix this Thanks alot and sorry for the long post

the changes probably wont do anything well unless you did anything really wierd either way you can flash your phone back to the original rom and then it will reset all qpst settings to default. then you can go ahead activate it online. if you need help with the data ask and ill help once you have it activated

Running on Virgin Mobile - Sprint Activation Problems

Hey Guys,
I'm really liking my first Android phone, but am having a heck of time working out the kinks. Phone calls and text work. Here's a list and if anyone can help out with any of them, I'd really appreciate it.
1. The phone constantly tries to do Sprint Auto-Activation. I *believe* this is causing the GUI to crash constantly...I've tried three ROMs and none run very stable. Is there a way to disable that pesky auto-activate?
2. I need data settings for Virgin or Boost. Coming from an iPhone, I don't see a setting for an APN anywhere. I think I have the settings, but I'm not sure I'm putting them in the right place.
3. Is there a special ROM I should install since I'm not on Sprint? I'm surprised there aren't more Verizon ROMs around.
Please help with any suggestions.

Realized this should probably be in the "General" instead....

bond00 said:
Hey Guys,
I'm really liking my first Android phone, but am having a heck of time working out the kinks. Phone calls and text work. Here's a list and if anyone can help out with any of them, I'd really appreciate it.
1. The phone constantly tries to do Sprint Auto-Activation. I *believe* this is causing the GUI to crash constantly...I've tried three ROMs and none run very stable. Is there a way to disable that pesky auto-activate?
2. I need data settings for Virgin or Boost. Coming from an iPhone, I don't see a setting for an APN anywhere. I think I have the settings, but I'm not sure I'm putting them in the right place.
3. Is there a special ROM I should install since I'm not on Sprint? I'm surprised there aren't more Verizon ROMs around.
Please help with any suggestions.
Click to expand...
Click to collapse
So your on virginmobile but with a cdma hero? Awesome to get to the apn settings just hold the green call button down till you get the voice dial or just do it from your menu. When it comes up say, "open apns". It will take you to the apns. Are you rooted? Also to get the phone to stop doing that pesky

Thanks for the help. I'm working on the APN stuff now. I think your last post got cut short. I'd really like to know how to disable to auto-activate crap. I'm also getting invalid username/password, but I'm sure thats just becuase its trying to log into Sprint.

So u can use sprint phones on virgin mobile? please how do u do this..that 25 buck plan looks to good to pass up.. How would i say use my hero on virgin mobile..

I'm only able to place calls and text. NO DATA which is driving me nuts. I need the APN/Data settings for VM, but no one seems to have them.
And my phone keeps trying to do Sprint auto-activation, which is also driving me nuts. And I keep getting GUI crashes no matter which ROM I use. So far the process has been anything but smooth.
Does anyone have ideas on disabling Sprint auto-activation? Thanks!

I'm only able to place calls and text. NO DATA which is driving me nuts. I need the APN/Data settings for VM, but no one seems to have them.
And my phone keeps trying to do Sprint auto-activation, which is also driving me nuts. And I keep getting GUI crashes no matter which ROM I use. So far the process has been anything but smooth.
Does anyone have ideas on disabling Sprint auto-activation? Thanks!
Click to expand...
Click to collapse
Have you tried using the bitter r sweet Rom or what ever its called for non Sprint heros?
-------------------------------------
Sent via the XDA Tapatalk App

bond00 said:
I'm only able to place calls and text. NO DATA which is driving me nuts. I need the APN/Data settings for VM, but no one seems to have them.
And my phone keeps trying to do Sprint auto-activation, which is also driving me nuts. And I keep getting GUI crashes no matter which ROM I use. So far the process has been anything but smooth.
Does anyone have ideas on disabling Sprint auto-activation? Thanks!
Click to expand...
Click to collapse
I knows this isn't much help but do a search for cricket. I saw a way earlier just gotta find it cuz i'm not doing anything i'll look to ..... try this enter ##data# then hit edit enter your msl then turn off vocoder. Also hit menu then commit changes

I'm pretty sure I seen an APK in the phone somewhere that was related to the over the air activation stuff... might wanna look for it.
I could be wrong, that may be for the Moment, but that's Android on Sprint too so I dont see why the Sprint Hero would be different.

I too am really interested in putting my Hero on Virgin Mobile US. Has anyone figured out the data settings for wap/apn and whatever else is needed? If not, if one were to purchase a cheap virgin phone, say a jax, could the information be taken from there?
Also, would it be necessary to use a non-sprint ROM since virgin mobile runs on the Sprint network???? Thanks for any help.

Ok, I tried the BitterSweet and the nags went away and everything is running smooth on my Hero...I'm really liking it. Just no DATA. I'm still waiting on settings from someone. I tried VM tech support and they didn't even know what an APN was...seriously.
Yes, you can buy a cheap $10 Virgin Mobile phone and use those "settings" for the Hero. That's all I'll say about that.

bond00 said:
Yes, you can buy a cheap $10 Virgin Mobile phone and use those "settings" for the Hero. That's all I'll say about that.
Click to expand...
Click to collapse
Lol, not asking about that one setting. I already knew that part, I mean if someone were to buy a cheap phone would they be able to get all the settings, apn/wap and so on from it. If so, which phone, and what else would be needed?

jlem26 said:
I too am really interested in putting my Hero on Virgin Mobile US. Has anyone figured out the data settings for wap/apn and whatever else is needed? If not, if one were to purchase a cheap virgin phone, say a jax, could the information be taken from there?
Also, would it be necessary to use a non-sprint ROM since virgin mobile runs on the Sprint network???? Thanks for any help.
Click to expand...
Click to collapse
can program your apns in by holding down the green call button and saying "open apns" also try pushing ##data# and you'll get a menu with data and mms stuff. Another note I've been doing some research to avoid the overpriced $75 dollars to get the phone flashed to metropcs and (two things) one they say they've rooted the hero. Two they say that for a normal flash all they do is change the prl.

I've accessed the ##DATA# and APN menus, but I have no idea what to change them to. I've also looked into PRLs but I can't seem to find one for Virgin. I know they just use the Sprint network so wouldn't the PRL be the same?
If anyone is really interested in using the Hero on Virgin, Boost, or Cricket PM me. I searched the internet for hours finding all the info and I don't mind helping someone else out. The more people we get working on this, the more likely we are to figure these settings out.

bond00 said:
I've accessed the ##DATA# and APN menus, but I have no idea what to change them to. I've also looked into PRLs but I can't seem to find one for Virgin. I know they just use the Sprint network so wouldn't the PRL be the same?
If anyone is really interested in using the Hero on Virgin, Boost, or Cricket PM me. I searched the internet for hours finding all the info and I don't mind helping someone else out. The more people we get working on this, the more likely we are to figure these settings out.
Click to expand...
Click to collapse
**** I'm trying to get it to work on metro. My main thing right now is to stop it from doing the hands free activation. I know we have slightly separate goals but that is something we could work on together. What you really need is for the op of this thread to send you his prl.

I got rid of the Sprint Auto-Activation by installing BitterSweets ROM. It's working great so far.

bond00 said:
I got rid of the Sprint Auto-Activation by installing BitterSweets ROM. It's working great so far.
Click to expand...
Click to collapse
Unfortunately for me the phone I wanna do this on is a nonrooted phone. I did find a good really good explanation here

Just realized you were the op can you upload your prl for others? A full nandroid would be awesome

The PRL I'm using is the standard one that comes with the Hero. I haven't changed it. I can upload it, but it should be one everyone has by default on Sprint. I forget the version...

bond00 said:
The PRL I'm using is the standard one that comes with the Hero. I haven't changed it. I can upload it, but it should be one everyone has by default on Sprint. I forget the version...
Click to expand...
Click to collapse
okay if it's 60665 or 60664 don't worry about it thanks though