Screen freezes when sliding open - XPERIA X1 Q&A, Help & Troubleshooting

The screen of my Xperia freezes as soon as I slide the phone open. The touch screen is work and in the backgrounde everythings seems to go on.
Anyone else seen this?
I guess this is a hardware issue (flex?), right?
I’m using [08 DEC 09] SEX1 R5 BareBone ROM…
http://www.youtube.com/watch?v=L-SmEJG9DsI
Update:
Turns out that SE gives 2 year warranty in Holland..

Yeah its pretty much the ribbon problem, my one started off with just the screen freezing, and then it degraded into sometimes turning off, then to turning off every time you slide it open, to turning off randomly in portrait, to finally not displaying anything altogether. But usually it doesn't go that far I think.
Its a major bummer that your warranty's out, not sure what to recommend.

hi just want to add my experience here...
i too had a similar problem on a standard rom, the main problem was that whenever i opened the phone, the screen would die. it only worked with the slider shut and even then it would often freeze.
did some research and it turns out its the flex/ribbon cable that was faulty. theres a few threads on here if you search.
i bought a new flex cable off a popular auction site for 28 pounds and fitted it myself this afternoon. it is no easy task, it took around 2 hours and requires you to be very delicate. there are disassembly and reassembly videos on youtube to help too.
i had no choice as mine is out of warranty too and i used this opportunity to replace the housing as well since it had cracks everywhere.

Thanks for posting this, I didn't know it was a warrantied issue. I noticed this sort of issue about a month after I got the Xperia - I figured it was something to do with the ROMs I was flashing and I was just about to start searching for a new ROM to try. Sometimes my X1 would be completely hung when I took out the keyboard, other times it would take about 30 seconds or so to catch up. It's pretty random in how it happens. As well my X1 tends to shut down often and require a battery eject/insert or a stylus reset to get going again. Also, my X1 has just one crack where the battery cover meets the body - I've only had it for about 4 months, but it's the X1i that I picked up in North America so I don't know what SE will say...
Thanks,
Peter
P.S. This forum is making we wait 5 minutes between edits to add that update/correction even though my account is 10 months old... silly XDA-Dev...

Thanks, sounds like exactly the problem I'm having too.

Related

Xperia restarts automatically!

I am facing the problem recently last 2 3 days
my Xperia restarts automatically
sometimes there is 30% to 40% charging left still its shut automatically and never been start.. i have to change new battery
any solution for this or anyway to find the problem?
regards
anybudy would like to answer this please?
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Hi all
I am also having a similar problem the past 2 days and as of now i cant use the qwerty keyboard because just as i begin to slide the qwerty out the screen goes black and the phone need to be rebooted.
I have just changed to Valkyrie 2.4 yesterday thinking that maybe its was software problem with Touch X but the problem still persists. Only difference is that with Touch X the phone would reboot itself.
Anyone else having any similar issues and what would the fix be, or shall i be off to my nearest service provider for repairs?
Thanks
Uhm.. about that problem when you slide it out and the device turns off.. i had that too and i send it in to repair.. it will probably be fixed under warranty, and stock rom or custom rom doesnt matter the problem was still there... and it happend to me 5 days ago..
knufh said:
I'm having a similar problem...my x1 sometimes shuts down while in the middle of doing something, like opening apps, sliding out the keyboard or even navigating touchflo. I suspect it could be a battery problem, as someone in the forum discovered, having also shut down problems, that his battery is loose and the connectors are not properly met so he stuck a bit of hard paper to fix it, but I checked mine and the battery is not loose. I don't want to spend on a new battery if these shut downs weren't really cause by faulty batteries, so yeah anyone has a clearer understanding on this?
Click to expand...
Click to collapse
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
yeah I am having the same problem, No Water Damage btw. i found that if i sometimes in portrait mode if pressure is applied to the top right region, it will shutdown and/or restart. When I slide my screen up to landscape mode it screen is just black. I'm going to contact Sony Ericsson to see what they have to say about this.
SyntheticDistortion said:
'When i slide the thing out it sometimes restarts'
I used to have that with the stock ROM so this all might be more software related...
Click to expand...
Click to collapse
It resets when the phone freezes. Sometimes it freezes so bad you have to manual reset.
My phone is doing the same thing but when i slide it up. The screen goes blank and then it restarts by itself. I never flashed my phone so I thought it was a firmware issue. I finally updated to the R3A firmware and lo and behold the same results, but instead it didn't restart, it just turned off or the screen goes blank. I've sent the phone to Sony Ericsson and they told me that I would have my phone back in 7 to 10 business days, but they're liars!!! It's been 13 business days and counting and no word as to whether the phone can be fixed or updates on status other than it's in "work in process". So then I called again today and complained to SE and the result is that they are "awaiting parts and Xperia parts are on back-order". After further probing SE told me that they would call me on Monday to officially let me know what the hell is going and why it's taking so long to repair my phone. I paid $800 usd for the phone and I would expect that their repair service would be a lot better and quicker than what it is! During my wait time for my phone, my PS3 broke down, I sent it in, got it fixed and returned already. That was within a week. There is definitely something wrong I tell you! They just need to send me a new phone!
Sorry about my rant guys, but I'm pissed!!!
My damn phone has the same issue, Until now, this hasn't been repaired for it's crack. And I'm almost out of warranty days, I think I bought it 2md day after the xperia was released. I'll try testing abou the presuure point though. I give you update
I did have the same problem..
Hi... I did have the same problem n I couldn't find any solution... So i send it to repair...
U can check my threads..
http://forum.xda-developers.com/showthread.php?t=520143
n
http://forum.xda-developers.com/showthread.php?t=519322
mca
EDIT : It seems that is an XPERIA PROBLEM!!!! LOOK!!! : http://forum.xda-developers.com/showthread.php?t=550242 !!!!! , many people is having the SAME problem...
I'm disappointed..

Touch Screen

Hi guys I've got a HTC Ignito and Id like abit of advice the touch screen on my phone seems to be acting up as u can press on the left hand side and it will detect pressure but only the top and bottom 5mm will work properly the rest it will activate what is on the opposite side or will do nothing.
when Ive tried to calibrate the screen it just constantly repeats the calibration process non stop but if you do a hard reset it will start working properly but as soon as you reset phone it messes up again.
Any one any ideas is the touch screen broken or is it another problem its got the stock rom on it
Sorry for the bad structore of post feeling abit tired as been up for hours annoyed at my phone.
I noticed a simmilliar issue starting a couple of weeks ago. Looks like the X-axis of the digitizer starts to die. In my case it only detects touches in Y direction, but not in X.
So far it only appeared under hot condition like sunlight or constantly running device in craddle. After cooling down it always came back to normal behaviour (so far)
Cheers bud for the reply. Its weird tho as its same as yours as it will detect the Y axis movemnt as when i hadnt hardrest it you could minamise the clock but that was it. Simalar problem happened to my grandads orbit and acted like urs then got progressivly worse over a few months.
I wonder if anybody knows if it would be sortedby getting a new touch screen.
HI...
Hopefully we are not the only ones... But yeah my MDA Compact (Diamond on T-Mobile UK) is doin the same thing. Like you guys, mine has staterd to get worse, before it was just a few edge icons that i could'nt press..but now sometimes pressing the screen anywhere does nothing, all i can do is scroll up or down.
Axelpix... you make a good point about temp...mine gets quite warm when charging on the USB. I will try to see if this is causing the problem.
Any info on fix would be greatly welcomed.
PS i'm running the Windows 6.5 Energy ROM. 14/07/2009
Hi guys least im not alone I think the only way to fix this problem might be to replace the touchscreen im just looking to see how much it would cost to buy a new one and if its easy to just replace the screen or if it comes attached to the lcd screen like on the orbit
continuous request to calibrate the screen
Yes, I have experienced this when i switched the handset on for the first time after purchase but it went off when I forced a restart to the handset.

One touch and then touchscreen dies

Hello folks,
I've had a kaiser now for a couple of years, but recently its developed an interesting problem/quirk.
When I first boot it up, I'll get one touch on the touchscreen, and then no more. Doesn't matter if i turn the screen off and leave it for a day, or anything, I'll get no more until I reboot.
One time recently, however, it worked for multiple touches over 30 seconds or so. When I picked it back up again later, it went back to its usual self.
I've ruled out any software issues by flashing to a much newer rom with a new radio. The behaviour is still the same.
My first thought is that there might be something pressing on one of the edges of the screen, so that I can "click", but not release. I tried cleaning out under the bevel with a pin, and although i pulled out half the contents of my pockets, the issue remains unresolved. I'm ordering some small torx screwdrivers to get the bevel off, to give it a more thorough cleaning.
Does anyone have any other ideas I could look into? I'm hoping its not a dead screen, although its very unusual behaviour if it is.
Lastly, I came across an app a long time ago that was being used to show the ability of multitouch on touchscreens. It would show the pressure/point of contact on screen. If I could get something like this, or indeed any information on the screen pressure, I would know for certain whether my theory about being able to press but not release is accurate. I've searched, but I havent managed to turn up anything. Does anyone have this cab/something like it?
Thanks for any help guys.

[Q] My xperia x1, durbility is poor after just one year of use...

So its been about a year and half since I received this phone for my birthday, and from this moment on, I am 90% sure that these companies design these phones to fall apart after a while so you buy a new one.
Please to not be intimidated by the length of the problems, I really doent want to waste a $600 nice phone. Please help.....
List of problems:
So on one random day, while I was using my phone with EnergyROM sense 6.1 (Not even 6.5 (Windows 6.5.5)) the phone stopped rotating when I flipped the keyboard, as in the screen will not rotate when I try to use the keyboard. The touch screen also becomes uncalibrated, and even when I recalibrate it, it still acts very funky (have to click lower than button or higher, depending on its mood). I did absolutely nothing different with my phone that day, but I did not call my phone dead right away, so I decided to update the ROM with the latest sense 6.5 ROM to see if the OS is corrupt or over-cached. This did not fix the problem.
Also, another very weird thing is the phone's screen will illuminate (I guess backlight), but no picture will show when turned on after sleep mode, and I have to click the top button again to sleep and awake it to get a picture. When flipped, the screen doesn't even fully illuminate, and literally dies down to a black screen (half of the pixels are bright, and then it just fails).
Any help would be very appreciated. What I am thinking of is wiping the phone 100%, and not even leaving a rom on it. I heard there is a command that deletes the junk off your phone from a previous ROM to your updated ROM is clutter free. Any other suggestions?
Edit: I hard reset my phone, and nothing is fixed; I still cannot flip screen into landscape mode.
The "command" you are talking about is called "task 29", look for it in the ROM section.
It sounds like hardware problems, i've had mine for about 1 year and a half as well and no problems besides a couple of scratches.
The flex cable connecting LCD and board might be out of order.... I had the same issue.
palmwangja said:
The flex cable connecting LCD and board might be out of order.... I had the same issue.
Click to expand...
Click to collapse
Yeah I heard about that problem. I will first task 29 it, but are there any guides to take apart and fix the flex cable, or even just unplugging it and plugging it back in?
Also, what did you do with your broken phone? Did you buy a new one or get it fixed?
Thanks for the feed back both of you.
my X1 also aged same as yours and it still runs flawlessly now. so it might depends on how you used and keep it
as for the "wiping off the phone" its called task 29, and is encouraged to do before you flash a new ROM, have you did it before flashing energyROM?
rhadrio said:
my X1 also aged same as yours and it still runs flawlessly now. so it might depends on how you used and keep it
as for the "wiping off the phone" its called task 29, and is encouraged to do before you flash a new ROM, have you did it before flashing energyROM?
Click to expand...
Click to collapse
No, but I just did now, but it seems to be a hardware problem because nothing seems to be working properly still. This is some serious BS because I am very over protected with this phone, just to prevent stuff like this to happen. I have never dropped it ONCE, and it seemed to just wear out by itself. The lenses covering the camera is cracked also, and the screen is all screwed up, and I didnt do absolutely nothing abusive to it, I am 110% sure of this.
Any suggestions on how to fix hardware/ ribbon connected to the screen problem?
Order a new cable and replace it.
If you search on Youtube for the video on how to disassemble x1 there is a complete guide that shows you. Its pretty easy and all you need to do is, take the flex cable out and carefully plug it back in. Then carefully put your X1 back together and hopefully you issue will be fixed. If it still persist, then try and get the flex cable changed.

[Q] Touchscreen sometimes work's sometimes doesn't

I've been looking for threads on this topic for some time now. I've seen even one funny thread that said it's good to use TV static on touchscreen to fix it
So, basically my touchscreen stopped working one day. I didn't have time to look at it so for few days I just used buttons to use it. Then it started to work and worked for about a week, and suddenly stopped working again. For about a week, when it started working again.
Then I figured I could just reboot my phone when touchscreen stopped working, and if I took out the battery it magically worked again. But now it won't work so I'm stuck in about 1 week long breaks from my TS.
It's not exactly 7 days, I'm not counting, but it seems to be 6-8 days for each "phase". Now it's quite major inconvenience because last time it worked I changed my alarms and now I have to get up earlier, and Kaiser rings while I'm at work. While other areas of WM6.5 I can usually navigate with just buttons it doesn't work in alarm settings.
I haven't installed anything around the time it started the strange behavior. I don't think it was caused by a fall too, but I can't be sure if it didn't fell back then.
Anyone has ideas for what to do, how to fix it? I read in other thread one could check if TS connectors are tightly connected, but I don't want to open Kaiser to check especially if it's possible that the cause is completely different.
This is a slim chance but worth a try..
Check carefully around the edges of the screen and make sure there's no dirt or anything pressing on the screen.. There's a rubber gasket that's there to keep dirt out but if you get anything under the gasket it will press on the screen making it unresponsive. Take a small piece of thin cardboard and go around it to clean it out.
I had a similar problem and this is what it turned out to be..
Old post but it might help somebody out..
Could it be the metal front housing pressing on the touch screen irregularly?
Should there be a small space in between?

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