Ok, so, here is the background story.
Yesterday, I had found that a small screw had managed to make its way into the headphone socket of my X1. How it got there? I think the screw was in my pocket because I cant think of any other way it would.
Anyway, today, managed to get the screw out however, now the current problem is that the phone thinks that a headset is constantly connected... While having a headset in actually works, removing the headset, the phone still acts in headset mode.
I'm wondering, does anyone have any solutions to this? Either hardware solution or, much easier for me, a software solution such as manually placing the phone in normal or headset mode?
Any help would be graciously appreciated, thanks in advance.
Edit:
I've done a search of the forums and this isn't the problem that used to happen with the X1 and the headphone issue (I never had that problem) so again, any help would be appreciated.
Hmm, I'm a little disappointed that there's been 51 views and not 1 reply.
Looks like I'll be going to the service center route. Does anyone have any experience with the service center? WIll they fix the cracking issue (from the uk of course).
TheOnlyIntruder said:
Hmm, I'm a little disappointed that there's been 51 views and not 1 reply.
Looks like I'll be going to the service center route. Does anyone have any experience with the service center? WIll they fix the cracking issue (from the uk of course).
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If you imply that people have been unwilling to reply, consider that people might have refrained from responding simply because they have nothing useful to tell you. Would you prefer a load of redundant messages?
Now, as to your problem. Based on the information given, it's clearly mechanical, e.g. the sensor inside the jack. Which - funny enough - relates directly to the results of your conducted search. Possibly, the screw did more damage, which makes the problem harder to solve.
Thus, I recommend to try inserting and extracting a 3.5mm jack into the socket several times with quite some force. Perhaps that loosens the sensor. If that doesn't help, you'll have little choice but to send it back, in which case cracks should indeed be repaired as well. Good luck!
Related
Hi folks
I'm wondering if my Kaiser is defective somehow. On occasions, during phonecalls, people are complaining about not being able to hear me loud enough, then after a few seconds they can hear me loud and clear again, without me doing anything.
This happens to almost every phonecall I make, which makes my skin crawl each time, as I'm afraid I could be using an expensive, yet defective Kaiser
Has anyone else experienced this, and if so found a solution?
Thanks for your interest!
Possible App conflict
I encounter the same problem and found out that a 3rd party application (resco audio recorder) is the culprit. Aparrently I enabled an option to record all voice calls and in effect, causes the 3rd party not to hear me. maybe you have the same issues
Try uninstalling any applications that might use the built in microphone and try.
Otherwise, you could have a defective Kaiser.
Try a different radio.
i have the same problem too. What is the best radio to use???
Doesn't upgrading the radio require a ROM update?
Upgrading the radio does indeed require a ROM update, but this is not the same part of the ROM as you would flash for example the AT&T or Dutty's latest to. You can change the radio ROM independantly of the 'application' ROM.
For my personally, the .17 radio ROM seems to work best, but others feel .31 feels best for them. You will have to consult the radio ROM thread (Kaiser -> Upgrading) for further information as to how to change them, and which ROM is compatible with your system.
EDIT: Note that this may or may not help with your issue, I simply do not know and you will have to try it yourself. It's just a suggestion that may fix this issue for you.
well why the hell cannot HTC do this at factory??? they really are dumb arses.
i dont expect to have to play with a phone changing files etc just to allow the person i am calling to hear me.
I wish NOKIA OR SAMSUNG had made it
If you've got a stock rom and radio - completely un flashed from new, then the problem is more likely to be hardware related. If you've changed the rom then there is a good chance that the problem is because the radio also needs to change.
Check here for which radios work with which roms.
I can't help with which will work for you but I've tried most radios and I've found 1.27.12.17 and 1.27.12.32 work well with stanfard HTC rom and also all of Dutty's and Schaps roms.
Yah, the same problem and found so far a brick wall as far as resolution. I am unsure if new radio will resolve the problem as one user has returned his "tilt" phone 3 times under warranty just for the speaker problem and each time the speakerphone did not work even when "replaced". Also, other users have tried different radio/rom as well as "replacing" there phone through warranty: each time result the same; speakerphone did not work.
Here are a couple links relating to the problem but each time the problem seemed to remain.
Here is first post under xda (5 pages i think;relates to speaker problem; you will see users tried different radios and such but no resolution to problem ever found):
http://forum.xda-developers.com/showthread.php?t=337931&page=5
here is another link from mobile planet that i started....
http://www.mobileplanet.com/ft.aspx?k=104689
resolution to this problem remains elusive. Some speculate that its due to non duplex design of the hardware while others speculate there might be some type of hack to correct this; but so far no fix has been found. Given the poor state of video drivers for this device; one has to wonder though if this is a software issue; but who knows.
Discussions regarding "callers not been able to hear me" seem to have died off.
I am still having this issue having tried many many different radios and roms. It's got to the point where I don't use the phone for calls anymore.
Today I flashed my phone back to the Taiwanese ROM and restored the OEM bootloader and went into the HTC service center. Of course the first thing they tried to do was test it on the spot by calling me in the shop. True to form it didn't show the issue which led them to believe it was more of a reception/network issue, even though I know it isn't. I have left it with them to send to their "technicians" and will await their outcome.
I asked another friend today if he's had the same issue where callers can't hear him and he does. Does anyone else still get "sorry I can't hear you" on nearly every call? I had always put this issue down to the crappy cellphone network in Taiwan but I had the same issue when I went back home last month where I've never had any phone call quality issues in the past (Vodafone NZ).
I'll post the outcome from HTC on Mon 6th Oct.
I'll probably get shot down in flames here but ...
The company I work for bought 200 Kaisers for our techs .... within a few days we people were complaining that the person on the other end of the phone couldn't hear them. It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
Might be something to look at when/if I get my phone back. Out of interest... where is the mic???
The fact that the sound cuts in out out for my callers would suggest that it is a different issue though. It goes very very faint for them and then comes back to normal all without me moving or raising my voice.
Bottom right of the phone.... under the "reset" button.
Wow, I never knew that's where the mic was! Thanks!
That tiny hole next to the mini USB? It's almost on the back of the phone and definitely not close to the mouth when holding with your right hand.
I'll have to keep that in mind and see if it helps...
Yeah that's the one .... hold your phone in your right hand and let your hand relax a little and see where the mic ends up!! Completely covered by your hand!!
London luke said:
I wish NOKIA OR SAMSUNG had made it
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Click to collapse
i wouldn't say that unless you wanna piss alot of people off
DRZ400 said:
It didn't take a genius to work out that with the STUPID mic location and the way you held your phone, the base of your thumb would completely cover the mic and make you inaudible!!
I do this daily without realising it!!!
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Click to collapse
You're right!! I got my phone back from HTC and they couldn't fault the mic. When i got home I tested it with my usual hand grip and sure enough it blocks the mic completely and nothing can be heard by the person on the other end.
Fault = I have fat hands
Hopefully this thread will help anyone else with similar issues.
LOL ... I wonder how many they get daily due to this!!
I'm a leftie so my hands aren't blocking the mic. I also had this problem with the Qtek 8310
Hey all,
Due to a recent problem with my USB port on my phone (I stuck my pen in when trying to reset it!), I have the following issue.
My phone now thinks that I have my USB headphones permanently plugged in. Therefore, there communication is completely messed up. I can make a call and hear the other person, but no-one can here me, and the sound is permanently off.
The issue with the USB cannot be resolved or fixed unless I send it off for repair (I've had the phone longer than the warranty), and my contract is due for renewal in 2 months.
So, my question is this ... Is there any way the USB functionality can be switch off completely using software? Or can I force my phone somehow to bypass the USB headphone issue.
I have tried using 'speaker' in call, but this does not work.
Any help / advice would be much appreciate.
Ratzz
if you search around the NUMEROUS threads about usb port issues and failures, you will find that MOST problems (like yours) are caused by misaligned/shorted pins on the port.
use a magnifying glass and look closely and see if you can get the pins to pop back into place so that they no longer short each other, etc.
ASCIIker said:
if you search around the NUMEROUS threads about usb port issues and failures, you will find that MOST problems (like yours) are caused by misaligned/shorted pins on the port.
use a magnifying glass and look closely and see if you can get the pins to pop back into place so that they no longer short each other, etc.
Click to expand...
Click to collapse
I have read ALL of the NUMEROUS threads referring to this issue and the fixes.
I cannot re-align the pins as they have become too damaged, and would have done this if I could have done.
I understand the problem (as detailed in my initial thread), and wondered if there was a work around for my SPECIFIC problem.
Perhaps I should have said that I have read ALL the NUMEROUS threads relating to this problem, but ........... you get the idea.
Easy fix....contact www.ppctechs.com they can repair and have a quick turnaround time. I have had both of my Tilts repaired their.
jdwilson said:
Easy fix....contact www.ppctechs.com they can repair and have a quick turnaround time. I have had both of my Tilts repaired their.
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Thanks for that - they are US based, and I'm UK.
Also, would rather not put any money into this with the contract ending in September.
I replaced the digitizer on my HTC VIVID. Everything powered on, connected and was good to go.
However, I quickly realized it would not vibrate at all for any function.
Does anyone have enough experience to point me to the right direction on what to look at first?
I'm guessing the obvious. something happened putting it back together.
Thanks for any help.
baw3510maverick said:
I replaced the digitizer on my HTC VIVID. Everything powered on, connected and was good to go.
However, I quickly realized it would not vibrate at all for any function.
Does anyone have enough experience to point me to the right direction on what to look at first?
I'm guessing the obvious. something happened putting it back together.
Thanks for any help.
Click to expand...
Click to collapse
My guess would be something did not get hooked up properly. I would suggest taking it back apart to validate connections are good and no messed up connectors. I just replaced a digitizer 2 weeks ago and the vibrate worked fine.
jtsurfs said:
My guess would be something did not get hooked up properly. I would suggest taking it back apart to validate connections are good and no messed up connectors. I just replaced a digitizer 2 weeks ago and the vibrate worked fine.
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Click to collapse
Rodger doger. Thanks for the response.
Yeh, I figured that was the obvious, but was hoping I could locate someone who'd had a phone vibrator issue (just sounds ****ing kinky right), that would be able to tell me something specific to look at, like how it's connected, etc
Someone's had to have experienced this before.
Still hanging on wating.
Help is out there i know...
B
Just got this:
"Thanks,
The vibrator can be found directly under the battery terminals on the back of your phone.
The vibrator simply plugs into these two prongs. Usually, the vibrator is simply not plugged in all the way. Now if either of the two connection terminals on your phone are missing, or damaged, then the vibrator will not work at all at this point.
Start by breaking your phone down from the back, and check this connection. Sometimes you can get to this part with a small stick like a tweezers or small screwdriver to check if the vibrator is plugged in properly.
--
We appreciate your business, and have a great day!"
The Phone Doctors Team
Contact Us At:
[email protected]
1.855.234.9483 ext. 6000
Comments:
Replaced digitizer on HTC Vivid with your video. Phone will not vibrate for any function. Any quick ideas on what might cause a vibrator issue?
the digtizer works, but the vibrator doesn't.
something happened putting it back together
So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
There are no "custom" per say ROMs besides the cm11 one Playfulgod and I have posted in the dev section. If you're on 4.2.2 download Playfulgod's cm11. But it doesn't stay booted and there is no data. Download mine ,which is only Playfulgod's cm that I've modified to boot with 4.4, and the is no sound but it has data and stable boot. I don't suggest either one as your fix though. If you flash the stock 4.2.2 or the stock 4.4.2 software to it and there still is no sound except through the headphone jack then I can't imagine it not being a hardware issue. I mean it pretty much has to be a hardware issue.
And besides the kats at these stores selling you the phones or answering your questions, stereotypically no smarter about the devices than any other 20 year old that has googled and memorized the specs of the phones. They know specs and sales pitches. Other wise they have to revert to the computer and go through a series of elimination questions to diagnose your issue. Ive even had to show one rep how to use lg PC suite to flash his g2 back to stock. And that's the standard issue software that we all have.
My best guess on your issue is the device could have been dropped or damaged in some way that has loosened or broken a connection or part inside rendering the speaker useless. But that's my opinion.
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
Notabelic said:
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
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Absolutely. I would hate to have to through in my ear buds every time I had to answer a call
Well after installing Master Volume Control, I have been able to test that the speaker does in fact work. But no sounds of any kind aside from voice call, work, the normal beep you get when using the volume rockers. This is starting to drive me crazy.
might have solution
Just received my refurbished flex phone, realized no sound from speaker. Popped the back off a couple times, suddenly I hear sound! The cable over the battery when lifted and remove the crease caused by shape of battery removed, speaker now works! I hope this helps you. Best of luck.
Notabelic said:
So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
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Click to collapse
I really like my P30 Pro but this last week callers have been complaining they can't hear me all of the call. It seems to be this happens for the first 10-15 seconds of the call and then sporadically throughout the call. I have searched the internet and found that the bottom microphone is not working. The reason that sometimes the caller can hear me is that there is an upper microphone which kicks in sometimes. One solution is to use the loudspeaker option - which appears to use the upper microphone all of the time. Apparently using WhatsApp for calls works too. I was wondering if there is a phone caller app which would utilise the upper microphone all of the time (unlike the default Huawei one). I suspect not, but I think it was worth asking. I have read of people having the same issue and replacing the lower microphone/SIM card unit but it still not working. One person who replaced the microphone (which still didn't work) suggested it might be "the analog to digital converter of the microphone signal" which could be at fault.
EDIT : Just to say the phone is still under warranty but I have a quite badly cracked back on the phone (front is fine) so I guess that may invalidate the warranty. The back has been cracked for quite some time though and the microphone issue is only recent
Same happened to me, changed the sim/mic board and its working again
nemesis_rb said:
Same happened to me, changed the sim/mic board and its working again
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Thanks.. I bought a SIm/Mic board and a USB ribbon/connector. I couldn't fit the sim/Mic board as I couldn't get the connector from the phone onto it so put the old one back (the board wasn't OEM and I don't think the quality was there). I replaced the USB ribbon/connector and the microphone worked. However, the USB connection wasn't great and fast charging only worked with the USB the one way around. I replaced it with a refurbed original ribbon and all is fine. I wonder if just refixing the SIM board and USB cable would have sorted the microphone too a) why would me replacing one part and you replacing a different part sort the same issue? b) I have seen a post from someone who sorted it by applying pressure around the edges of the phone and the SIM area.
I've also started getting this problem. The other party can't hear me on phone calls for the first ten seconds, and when they finally hear me it's very poor quality. Google hotword recognition also isn't working. I'd only seen people saying they'd replaced the sim/mic board and it hadn't helped, but perhaps they didn't change the connector? Good shout, I'm going to try a refurbed cable.
Having issues with the lower microphone that's been listed all over the net, ie delay in hearing me when answering calls and google assistant not hearing me.
Two lower sim/memory/microphone boards later still didn't fix it. For me swapping out the USB ribbon connector has cured it. Just in case this helps someone.
m11kjj said:
Having issues with the lower microphone that's been listed all over the net, ie delay in hearing me when answering calls and google assistant not hearing me.
Two lower sim/memory/microphone boards later still didn't fix it. For me swapping out the USB ribbon connector has cured it. Just in case this helps someone.
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Can you please show the piece you replaced? Just for reference. I have the same problem
Joshuacr95 said:
Can you please show the piece you replaced? Just for reference. I have the same problem
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Hi, I replaced the small board as shown twice, but it was the usb lead also shown that ended up fixing it. I'd start with that. Good luck
Hi! I've got the same issue for some time ago... just purchased a new microphone PCB and replaced with no success. Diagnostics on the phone launched a NON WORKING message
Then just surfing the internet I found this forum where I'll share results once I replace the USB charging (and more) flex.
Cross fingers!!
UPDATE!!
** PROBLEM SOVED**
After replacing the charging flex, the microphone is working FINE .
Selfdoagnostics PASSED succesfully for the microphone testing.
▶ I can not realise about what's the hardward problem but it's true it works.
These are cheap pieces, and taking into account I'm in love with this LAST-Google Serviced Huawei P30 Pro... I really believe it will last at least 2 or 3 years more in my hands!!
hiniaky said:
UPDATE!!
** PROBLEM SOVED**
After replacing the charging flex, the microphone is working FINE .
Selfdoagnostics PASSED succesfully for the microphone testing.
▶ I can not realise about what's the hardward problem but it's true it works.
These are cheap pieces, and taking into account I'm in love with this LAST-Google Serviced Huawei P30 Pro... I really believe it will last at least 2 or 3 years more in my hands!!
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Click to collapse
Glad you found a solution. I warrantied my phone 9months ago because of the microphone issue. Now it is malfunctioning again unfortunately. The p30 pro has everything i need, still full day of battery. Out of warranty now and prepared to try to repair it by myself. Trying to find how thick tesa tape i need to put it back together, which tape did you use? Do i need Best B7000 glue aswell? Havent taken a phone apart the last couple of years so I need som basic guidance regarding glue and tape.
Best regards