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Hard Reset not working?

Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage

Dr. Strangelove said:
Today I got my Kaiser back from repairs. I got my mainboard replaced because of connection issues. It came back with it's original 'software'.
After installing Hard-Spl (white screen edit) I successfully flashed "Dutty's Official WM6.1 5.2.19209 Release" to my Kaiser.
I wanted to Hard Reset my device using the soft-buttons and soft-reset method, but it seems to be broken (?). I managed it in the past (before flashing and repairs) but for some reason it doesn't work anymore. Soft-resets and Bootloader mode still work.
Anyone got an idea?
Thanks in advance
P.S.: In the meantime I hard-resetted my device by going to Settings => System => Clear Storage
Click to expand...
Click to collapse
Few Tricks, Make sure you are not plugged in USB. Make sure you are not "fat fingering it." Some people use chopsticks to be sure. And Hold it for long after the Screen goes Black.

Believe me, I've already tried the things you said.
Although I successfully mananged in the past to hard reset my phone, I checked the threads and the following vid:
How To Hard Reset Kaiser:
http://www.youtube.com/watch?v=fZPzT_L2FZQ
Usually I am the problem, but this time I can't figure out what I'm doing wrong.

Just wondering:
Which part of the Phone (ROM) is in control of the Hard Reset part? (e.g.: Bootloader, Radio Rom, Regular Rom,...)

Use "Clear Storage". It does the same thing.
Also, JM is most likely correct. It is most likely an issue of how you are pushing the buttons. Make sure you hold only ythe soft keys first, using your fingernails, then push the reset tab on the bottom & hold it. Don't just push the reset & release, but keep it held down.

Based on your previous message about your phone being haunted - mine is too btw, I think it's because the soft buttons aren't being acknowledged by the OS - which implies some REAL big problems.
I took mine back to the T-Mobile store today where I got told that it needs to be sent back to their workshops to fix it... and then got told that "mostly they just send out a new phone".
My phone is exhibiting the following symptoms.
1) Green and Red phone buttons do not work.
2) Soft buttons do not work.
3) D-Pad and wheel work intermittently.
4) (and most strange) the back-space key on the slide out keyboard does nothing, and on the virtual keyboard it flashes (to suggest that the key is being pressed) but still does nothing.
I've tried to access the bootloader, and perform a hard reset. I'm now looking for the original T-Mobile ROM to install (which was why I went into the shop), as the issue around the backspace key implies to me that the issue is in the OS not in the hardware.
Jon

Thanks already for all the input.
I've been trying all weekend in every different possible way to perform a hard reset. Fat fingering is really no possibility anymore. I've used every possible tool I had (needle-nose pliers, chopsticks, pens,...) to eliminate fat fingering.
But nothing helped. Jon (a nice guy) might have given a possibly correct diagnosis for my problem. But it wouldn't explain why I still can get into the bootloader.
Problems since receiving my phone from repairs:
Backlight changed out of itself => performed Hard Reset
Phone pad pops up and seems to start dialing => flashed new ROM
Wakes up constantly after a few seconds from standby => performed Hard Throw against the wall
As you can see, my latest problem is that the phone automatically wakes up from standby after a few seconds. The weird thing: it only does this when I put it in standby, but it doesn't wake up if it enters standby by itself.
=> NOTE: This may support the 'fat finger'-theory: the Kaiser gets some sort of keyboard input due to faulty hardware. Therefore I cannot Hard Reset my device, because of the additional faulty input.
I've used the "Clear Storage" method to perform one of my hard resets, but this has to be solved. I will be sending the phone back for yet another repair.
Thanks again for your input everyone.

Problem found?
I think I found the problem:
I just noticed that the camera button is already pushed in halfway (like when you focus the camera before you take a picture). If I push the button gently, it immediately takes a picture without focussing (it does automatically focus before taking the shot, but not on my command).
Also, when I enter the camera app, it sometimes instantly focuses. Other times I cannot focus at all.
Hard reset is still no go.
Yet another thanks for your useful help.

Maybe found the solution?
Hi Guys...
I found that by tapping the base of the phone, it "unlocks" itself, thereby making it work. It's become *S*L*O*W* as hell, and I'm really tempted to ask them to take a look at it, but right now I need all the functions, so I'm holding off.
But, give that a try and see what happens!
Jon

Thanks for still answering my question. Go community!
Dr. Strangelove said:
...
I will be sending the phone back for yet another repair.
...
Click to expand...
Click to collapse
Last week I finally received a fully functional and working Kaiser (have been waiting for that since december...). I couldn't accept a disfunctional Kaiser coming back from repairs.
The problem did indeed seem to be the camare button that was stuck. I tried really hard to get it to unblock, but I didn't work. I must say, I didn't try your method (didn't think of it).
Still thanks a lot.

I am experiencing exact same issues on my Kaiser (Tilt), it randomly starts to type stuff in the phone application on its own and I can't do anything to stop it, I have replaced ROMs, SPLs, Radios, now using a shipped rom with shipped radio but still that problem comes up after a few days of usage and doesn't go away until I hard reset, anyone knows what I can do to fix it? it's probably out of warranty. I checked the camera button and it seems fine.

Problems with Kaiser

My Kaiser has been acting up since today morning.
The buttons/keyboard wont work and the voice recording program will start automatically and create files for every 4-8 seconds back to back.
I'm running Dutty's Dual touch ROM.
I reinstalled it and it worked perfectly fine for few hours until when i started txt messaging again....
any suggestions

hamudi said:
My Kaiser has been acting up since today morning.
The buttons/keyboard wont work and the voice recording program will start automatically and create files for every 4-8 seconds back to back.
I'm running Dutty's Dual touch ROM.
I reinstalled it and it worked perfectly fine for few hours until when i started txt messaging again....
any suggestions
Click to expand...
Click to collapse
Are you performing a hard reset after the rom installation?
Also what applications have you installed?
Next time post this in the thread where the rom is, try to stick to forum rules

Also what do you mean your keyboard is broken? Is it simply not functioning at all or are you typing a sentence and " it cmes out lke tis"

oops thanks, I'll post it in that thread. Basically I've been using it for good 5 months and no other applications have been installed.
Keyboard is not broken...the send/end/email/windows start buttons wont work...only the touch screen works.
and yes i hard reset it after the installation

seems like the problem is not with custom rom/firmware and its with the phone in general.
I'm now running stock firmware and the butons still dont work and it acts weird as soon as i turn on (example - goes to phone mode and dials EDFC, and then opens voice recording and starts recording small clips for every 4-6 seconds until i bring it complete stop)

hamudi said:
seems like the problem is not with custom rom/firmware and its with the phone in general.
I'm now running stock firmware and the butons still dont work and it acts weird as soon as i turn on (example - goes to phone mode and dials EDFC, and then opens voice recording and starts recording small clips for every 4-6 seconds until i bring it complete stop)
Click to expand...
Click to collapse
Sounds like one of your buttons is stuck. Maybe try dusting the button area with canister air duster? Hope you don't have to do defective exchange, but that might be in the cards.

cushcalc said:
Sounds like one of your buttons is stuck. Maybe try dusting the button area with canister air duster? Hope you don't have to do defective exchange, but that might be in the cards.
Click to expand...
Click to collapse
I will try that tonight,
Might have to take it into a cell repair store...the drawback is i bought it off a local user, i will give HTC a call.
i love this phone

hamudi said:
My Kaiser has been acting up since today morning.
The buttons/keyboard wont work and the voice recording program will start automatically and create files for every 4-8 seconds back to back.
I'm running Dutty's Dual touch ROM.
I reinstalled it and it worked perfectly fine for few hours until when i started txt messaging again....
any suggestions
Click to expand...
Click to collapse
If i read you correctly, reinstalling the OS fixed it temporarily right? Maybe you got a corrupted file download and should redownload it again? It seems odd to me that the buttons would work short term after a reinstall.
Also , you can try other roms aside from Dutty's ( while his certainly is nice ) there are many alternatives. Pick one that has the radio included just to make sure you dont have some sort of firmware corruption. Also update Hard-SPL to the newest here.
Just a few things you could try

pyraxiate said:
If i read you correctly, reinstalling the OS fixed it temporarily right? Maybe you got a corrupted file download and should redownload it again? It seems odd to me that the buttons would work short term after a reinstall.
Also , you can try other roms aside from Dutty's ( while his certainly is nice ) there are many alternatives. Pick one that has the radio included just to make sure you dont have some sort of firmware corruption. Also update Hard-SPL to the newest here.
Just a few things you could try
Click to expand...
Click to collapse
Yea I tried that too, but now it just wouldn't work...I formatted the memory car but i couldn't format the device, i called HTC and they asked me to send it in and they will take a look at it and said will fix it. I have to return everything back to stock and see how it goes.
Thanks guys

Tilt unresponsive to anything (not just touch)

I have searched and found some thread's about this sort of this but not exactly the same problem. I am using GARMIN'S FINAL ROM which I must say it awesome. Stable and the fastest I have seen yet but I am still have one problem, at certain point's my phone doesn't respond to touch, clicking of the front key's and even sometime I have to press button's on the keyboard 3 or 4 time's just to get it to type. I thought it could just be lag but even when I give the phone a few second's to do it's thing (load fully) it doesn't work properly? I mean even sometime's when I press the end key the friggin button's don't even light up.
I hope there is some help because I just got the Tilt and it seem's like a great phone but this is just getting to be stupid.
Thank's ahead of time.

i have the same issue with hyper dragon rom. and no, im not running any programs, memory usage is 48% (running nothing) however the screen wont respond to touchs, the keyboard wont respond etc but the cursor still blinks, animations still play etc.
ive already tried all of the "keyboard" fix's, adjusted the settings manually etc yes i calibrated the screen multiple times *waits for somebody to reflash even though i did that *

I was having that problem and I found the only way to workaround it was to re-align The screen in the Start>Settings>System>Screen menu. But, I have not had it since installing SJ's 15 November 08] HyperDragon III Raphael version here
http://forum.xda-developers.com/showthread.php?t=397121
I strongly recommend it. All you need to do is remember to install Opera 9 last per Notes at the top of the post.
Hope that helps.

I am going to try that out, it look's cool but it look's like there is way to much stuff for it to run fast? Also if I don't use Opera I don't need to install it correct?

bump! Any other idea's?

I have the same problem but mostly notice it when the phone comes out of sleep. The phone will work right then slow to a stop and not allow any input via the screen or keys. 10 seconds later it's good to go.
Edit
OK the fix I can confirm that woks is that you have to sim unlock your phone with the newer 6.1 roms. I did it and it completely fixed my lag problem. Use the kaiser unlocker to do it and it can be found with a simple search. Make sure you have a the right SPL and newer radio to make sure everything is compatible.

tilt keeps freezing

hey guys, not sure whats going on, but my tilt lately keeps freezing, but it only freezes when i go into landscape mode. i've ran the same programs for a long time (palringo, google maps, live search, kaiser tweak and srs wow) i'm not even running skyfire anymore, and i've uninstalled my opera browser but it keeps freeze. i've done some reflashes and hardware resets, and only ran the above programs, and it still ends up freezing when i put it into landscape. Anyone know what could be causing this? it doesn't matter if im typing landscape in notes, palringo, PIE or anything else, always freezes. The ironic thing is that if i bust out my stylus and type w/ that using the soft keyboard it seems to run just fine (but slows me down A LOT). any help would be much appreciated.

Do you mean your hardware keyboard lags?
If so in software is a speedup keyboard .cab.

stylez said:
Do you mean your hardware keyboard lags?
If so in software is a speedup keyboard .cab.
Click to expand...
Click to collapse
no its not a keyboard lag by any means, the phone literally freezes. i dont even have to type when its in lanscape mode for it to freeze, as soon as the screen changes orientation it freezes immediately

simbadogg said:
no its not a keyboard lag by any means, the phone literally freezes. i dont even have to type when its in lanscape mode for it to freeze, as soon as the screen changes orientation it freezes immediately
Click to expand...
Click to collapse
Thanks for clarification, just that you say soon as use onscreen keyboard no issue, are you using a stock ROM? Does it happen on a clean flash no programs installed?

stylez said:
Thanks for clarification, just that you say soon as use onscreen keyboard no issue, are you using a stock ROM? Does it happen on a clean flash no programs installed?
Click to expand...
Click to collapse
sorry, i should have given a lot more info, but i had to jet to class. Anyways, its not the stock rom, i'm running NATF's Lite rom (no TF3D). I actually downloaded originally around september/nov/dec of 08 (dont remember, but its been months that i've been running it). And never had a problem with it...now all of a sudden it seriously craps out everytime i run it. I tried running Hyperdragons IV Lite and i was experiencing some of the same problems. I'm really starting to think its one of the problems i'm running, so i'm going to to a hard reset (again) and see if it runs just palringo, and google maps w/out any problems. its just getting super frustrating to be honest. i'm running the exact same programs that i've ran for the last year, but now its deciding to act up. hopefully its something in the software and not hardware

ok...so i got home, and installed the OEM att tilt rom. really, no matter what program i install, pretty much anything. the freezing occurs. any out there familiar w/ cell phone hardware? i'm thinking that might be the cause, if so...do you think there's anything that can be done/replaced to fix it?

Hi, this started happening to my just today also! At first I thought it was the onscreen keyboard that made my phone freeze (as I have seen others with the same issue) and thought I could fix it by using another keyboard app. I used SPB's keyboard and it prevents my phone from freezing and I'm able to type things using it. BUT my phone STILL freezes when I put it in landscape mode and try to type something. It freezes after typing a couple of letters. This is stock ROM; I've never flashed it.
Is there a .dll I can use to repair or anything of the sort?
Btw, I'm using a Tilt. Thanks!

anyone have any method ..to prevent this problem???
I find that if restart the phone few times will freeze at gray screen .."the original HTC gray blank screen with loading box in the middle" but the antenna reception green light is normal blinking (all the button not functioning).... -solution have to press reset button below ...
so now everytime install new program very scare to restart .. if un lucky ..will stuck at that screen.... really wonder why ...is it the WM6.1 not stable???
I use motorola linux ..no such problem...

simbadogg said:
i'm running the exact same programs that i've ran for the last year, but now its deciding to act up. hopefully its something in the software and not hardware
Click to expand...
Click to collapse
Try the relevant ROM thread also look at your hardSPL version. Some users have fewer freezing probs just by updating hardSPL.

tsfatt said:
so now everytime install new program very scare to restart .. if un lucky ..will stuck at that screen.... really wonder why ...is it the WM6.1 not stable???
Click to expand...
Click to collapse
Not at all, there's definitely something wrong with your setup if it wont even boot fully. Maybe a hard reset and some testing between installing each individual program will weed out the culprit. That said I've found (at least the HTC official) WM 6.0 ROMs to be much more reliable and stable than WM 6.1 ROMs.

Flying Kiwi said:
Try the relevant ROM thread also look at your hardSPL version. Some users have fewer freezing probs just by updating hardSPL.
Click to expand...
Click to collapse
Sorry if it's a dumb question, but is there a HardSPL update for OEM OS?

DaDragonChild said:
Sorry if it's a dumb question, but is there a HardSPL update for OEM OS?
Click to expand...
Click to collapse
Not as such - hardSPL is made by dedicated folks who have customised the OEM version but installing it will mean you no longer have an 'official' setup. That said, you can always revert to the official HTC SPL if needed for eg a warranty return. You could also install a newer HTC SPL for your ROM (as long as it's compatible *be careful about this* - eg I'm using the 1.93 HTC SPL with my ROM instead of the 1.56 SPL). This is all explained in the Kaiser wiki (through the xda-wiki button above) so it's well worth having a good read there

aaaahh I looked around. and I can't find a driver to reinstall for the hardware keyboard... I'm assuming this would fix it~

Sorry to double post but I just wanted to say I fixed the problem by backing up and restoring with SKTools after doing a hard reset. It makes me think, what exactly caused the problem in the first place if doing this fixes it? Is there anything that SKTools leaves behind in an All System backup? Perhaps something messed with my registry causing the keyboard to freeze the phone when used.
I'd hate to think my phone can actually get spyware now. Maybe Skyfire's true desktop viewing of webpages allows for this to happen?
Let me know what you guys think

" used Spb's keyboard and it prevents my phone from freezing and I'm able to type things using it. BUT my phone STILL freezes when I put it in landscape mode and try to type something. It freezes after typing a couple of letters. This is stock ROM; I've never flashed it."
If I will you to avoid ...uninstall this soft keyboard ... use back the original keyboard at the time being and see... if u restore back what is the diff compare to now ... If I not wrong still the same ...
FYI, I got this freezing problem is after I have install PCM kb 0.14 ...then I try install & uninstall & install ..and need to restart the phone ..2 out of 4 time is freeze at loading screen .. now really worry is it b'cos I uninstall it at the same time have remove certain original files .....
WM is diff with windows ...lack of tool to chk which system files damage .... I really hate hard reset ..just like computer... imagine keep format the hard disk ....

Hard reset comparible to system recovery process
tsfatt said:
WM is diff with windows ...lack of tool to chk which system files damage .... I really hate hard reset ..just like computer... imagine keep format the hard disk ....
Click to expand...
Click to collapse
If only restoring a full size PC was as easy and quick as hard restting. Sure there's a little work involved in reinstalling apps after completing the hard reset but if the apps are well designed ones that install via activesync, that's as easy as going to Activesyncs add and remove programs function and ticking a box. If this is not available then maybe the old app is the cause of the problem?
A hard reset every now and again is very useful for maintaining peak performance and it certainly weeds out whether a problem is hardware or software related pretty quickly.

Touch diamond 2 Standby.

Hi all,
Since 2 days i have a Touch diamond 2, i hard SPLed it and flashed serveral roms and i liked the Energy rom the most so thats on it now. now my problem is nomatter wich rom it can't standby properly.
If i press the power button (to put it in standby) it wakes op 3 seconds later or so. it doesn't happen every time but it happens often.
What to do about this??
Greetings

Try this cab.
Also, make sure you're hard resetting after reach flash or previous settings could be retained.

what does the cab do? cause it locks thats not the problem only problem is it won't stay in standby every time.

Sets it to autolock.
You probably changed a registry setting when you installed those tweaks, so this will hopefully restore it.

i tried the cab and it doesnt fix my problem i already told you it locks fine when i put it on standby it only wakes up by itself...

WcEendje said:
i tried the cab and it doesnt fix my problem i already told you it locks fine when i put it on standby it only wakes up by itself...
Click to expand...
Click to collapse
There are other power settings in the cab from my registry and I do not have this problem so I thought it may solve your issue.
You probably need to hard reset.