I got my HTC KAISER connected to 3G network but then it immidiately disconnected then connected and then disconnected then goes forever. Everything is ok with GPRS/EGDE but I can not use 3G.
Can anyone please help me ? how can I fix it.
it may be a radio rom issue.
if you have installed a custom rom you should ask this question in the rom's thread, with more detailed information (rom version, radio rom version, SPL version).
if you haven't put in a cooked rom you should also give this info (maybe even your location?) so that someone could test the setup you are running.
re
I have install radio 1.71.09.01
rom cooked by Shifu. v2.1 WWE
ROM date 08/10/09
And i have tried install shipped ROM of At&T.
but the problem is stilled the same
I am experiencing the opposite my will not go to 2G. I have even downloaded the Network band HOT fix from the HTC site. To set it go go GSM 900/1800 UMTS but after a while it goes back to Auto and 3G
re
I think that is problem is because of your ROM. You find another ROM and installed in on. I guess everything will be ok. then you set up the APN, USERNAME,PASSWORD of your Network Provider.
can I any help me about these problem. I can not go 3G/ but 2G is ok or 2.5G is ok. when my Kaiser connect to 3G then disconnected after 5-10 seconds.
ANY HELPS PLEASE.....
i have the same problem....you need serviced..it is a hardware issue
re
oh. it is hardware problem! I am so shocked :| I bought it brand new :|
thank you so much
where can it be serviced - other than at&t. I have the same problem. Tried so many cooked roms with hardspls, etc - no use
Also tried stock roms. No use.
device displays H - immediately disconnects - tries to connect - goes to E - then goes to H - disconnects the phone also - whole thing repeats
Let me know where it can be serviced other than at&t. I am out of contract
Thanks
Related
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?
UK,London
thnx for your reply i live in London,United Kingdom
Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser
are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia
My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.
what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?
Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?
Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....
my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel
I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.
I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.
as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.
In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.
Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375
i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support
The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.
I have a HTC Tytn II with KPN network(flexibel) and internet, the problem I have is that I can't change the band rate from GSM in AUTO, when i change it I have no network anymore, so the network is G and not 3G.
Please help me to solve this problem.
ROM 3.29.404.0. NLD
Radio 1.65.16.25
Protocol 25.83.40.02. H
Hi I changed you title to something other that "NEED HELP".
You might get some more help now, hope you don't mind.
Ta
Dave
This sounds like a problem I had a while ago. It was an antenna issue. I had to send my TyTN2 for repair in order to fix it.
The symptoms: I could use only GSM in GSM mode. In auto or UMTS mode it kept on searching, connecting, disconnecting. Repeating over and over again. First the Y! -symbol, then the three dots building up (Y...) connecting, displaying 3G-symbol for about two seconds and then everything drops dead and the whole network searching starts again. It was only stable in GSM mode, could not even make phone calls in auto mode.
After calling support they collected my device for repair. Took about a week and a half and it is now fully operational again with 3G/HSDPA on KPN network in NL.
In communication manager i see that i am connected with my provider, signal is OK but i can't connect or even send SMS. The sim is OK (tested in another phone, even test another sim on shift).
I flash the new rom with the phone enabled, tried again the old radio with previous ROMs but no luck. Everything else works fine, signal is OK but no communication at all.
Any ideas????
what do you call "connect"? phone calls? data?
What rom do you use
What radio did you try
Are you GSM or CDMA?
By saying "connect" i mean that i get the signal bars and by pressing the antenna image a popup says that i am connected with my provider. I am GSM, and i don't have data neither i can send SMS. This happen after four months of use your liberated ROM with the GPS (excellent job by the way). I am trying now your latest ROM with phone enabled and just after the flash i just made one phonecall succesfully and then everything stop working again when i tried to send an SMS. Now although the signal bars and all my provider information are OK i can't send SMS, make a voice or data call.
The reason of using the latest ROM was to change the radio part in case something was wrong with it - i am thinking now that maybe is a hardware problem......
If your problem is you don't have data and sms, try searching forums for "network wizard cab", download and install it, soft reset, open Settings->Connections->Network Wizard and select your country and provider.
After you get your settings you can uninstall Network Wizard if you want
I have tried this http://forum.xda-developers.com/show...53&postcount=3 after some search in the forum but unfortunately doesn't include Greece (my provider is Wind in Greece).
But after installing a new ROM a Connection Setup wizard runs and configures the device with the correct settings for data, but always after a reset i have the same problem.
Solved: i choose manually the network and the band in SIM settings and everything works OK. The only problem is that it doesn't connect any more in 3G, only in GPRS.
gmarg said:
In communication manager i see that i am connected with my provider, signal is OK but i can't connect or even send SMS. The sim is OK (tested in another phone, even test another sim on shift).
I flash the new rom with the phone enabled, tried again the old radio with previous ROMs but no luck. Everything else works fine, signal is OK but no communication at all.
Any ideas????
Click to expand...
Click to collapse
i have a same problem with u,only can connect using gprs,i think i am the only one have this problem,hope someone will create a new radio to make me use a 3g or hsdpa
putrawanz said:
i have a same problem with u,only can connect using gprs,i think i am the only one have this problem,hope someone will create a new radio to make me use a 3g or hsdpa
Click to expand...
Click to collapse
me +1
I posted the same problem a few months earlier...
at that time, my solution was to try to flash different roms...even those for other models...
the effort worked only temporarily...
after staying connected for a while, the connection drops (the screen shows it is still connected, but it is not connected)
i'm now also waiting for a solution...
BTW, if i set the reception to GSM only (GPRS)
gprs works fine and remains steadily connected for days
I have tried every single ROM here, but sometimes when I try to answer a call the phone gets stuck.
The phone does it mostly on 3g mode, when i switch to GSM everything seems to work normally.
AT&t 3g is 850mhz here in Miami, I get 1.53mbps download speed but cant handle simple calls.
Is there a fix for this?
Thanks
EF7 said:
I have tried every single ROM here, but sometimes when I try to answer a call the phone gets stuck.
The phone does it mostly on 3g mode, when i switch to GSM everything seems to work normally.
AT&t 3g is 850mhz here in Miami, I get 1.53mbps download speed but cant handle simple calls.
Is there a fix for this?
Thanks
Click to expand...
Click to collapse
All I can say is I have tried Dutty's 6.5, Miri's 6.5 and energy rom 6.5 and they all do it. I have tried 4 different radios and its still a problem. I hope someone on here can help because a phone that you cant answer calls with is real frustrating
Duttys 6.1 Turbo X didn't do it, but had issues with the SMS feature.
EF7 said:
I have tried every single ROM here, but sometimes when I try to answer a call the phone gets stuck.
The phone does it mostly on 3g mode, when i switch to GSM everything seems to work normally.
AT&t 3g is 850mhz here in Miami, I get 1.53mbps download speed but cant handle simple calls.
Is there a fix for this?
Thanks
Click to expand...
Click to collapse
What Radio are you using? I had a very similar problem before I flashed a new radio.
I've been running Dutty's 6.5 R8 ROM & Radio since I got my phone last week and its been flawless on 3G in my area.
turcomora said:
What Radio are you using? I had a very similar problem before I flashed a new radio.
Click to expand...
Click to collapse
Ive tried all the Radios available on xda, same problem with all of them.
rotohammer said:
I've been running Dutty's 6.5 R8 ROM & Radio since I got my phone last week and its been flawless on 3G in my area.
Click to expand...
Click to collapse
Might be an AT&T issue in my area, love the phone but dont know if I can keep it like this.
EF7 said:
Ive tried all the Radios available on xda, same problem with all of them.
Might be an AT&T issue in my area, love the phone but dont know if I can keep it like this.
Click to expand...
Click to collapse
I am using 1.14.25.24 with the dll cab and my phone qulaity is excellent. Before this radio I was getting crappy reception, losing signal in areas of good strength. I also have my phone settings to WCDMA, GSM (1900 + 850) + UMTS (1900 + 850). Good luck.
turcomora said:
I am using 1.14.25.24 with the dll cab and my phone qulaity is excellent. Before this radio I was getting crappy reception, losing signal in areas of good strength. I also have my phone settings to WCDMA, GSM (1900 + 850) + UMTS (1900 + 850). Good luck.
Click to expand...
Click to collapse
I tried the band setting you mentioned, no luck. My signal is excellent everywhere I go, the problem is just when I answer calls.
I'll keep on flashing roms until I find one that works properly
have you guys tried different SIM cards to see if that may be causing the problem? if the problem doesn't occur in GSM mode, it might be signal related (i know i'm reaching here... using the process of elimination method). your respective delimas are perplexing.... i know this doesn't help, but i've had my device since March 09, live in an area where 850 3G coverage is not that strong, flashed a buttload of ROMs (4 this week) and 2 different radios and i (knock on wood) haven't encountered similar issues. you might consider flashing the latest Telstra ROM from HTC. don't know if it was leaked earlier, but based on the website the ROM was released on 7/23/09.
Same problem with my bothers SIM (also AT&t) Im going to request a new SIm and see what happens.
Im gonna try the telstra ROM, hopefully its better looking than the one that came witht he phone. Thanks.
I don't have another sim to try but I have also tried different radios and the problem remains. I did notice for whatever reason, Miris manila 2.5 rom with the "data connection" set to off but the "3G" set to on doesn't have the issue and sill works on 3G. I always thought "data connection" and "3G" had to both be on but it works. I tried the same method in the energy 6.5 rom but it doesn't let me configure the connection that way
Flashed Duttys 6.5 R9
Data Connection is OFF
3g Connection is ON
1.14.25.24 Radio
Phone Network Settings: Type AUTO GSM/UMTS Band: 1900 + 850
I'm testing it now, it seems to be working properly
The problem is still there, don't know what to do anymore
all of the sudden mine doesnt do it anymore, I have been using Dutty's R9 rom and Miri's 6.5/2.5 rom and every call can be answered fine. I happened to catch one of the "phone review" guys on youtube say that he has been having "call on the 3G network" issues but edge was working fine. He is in San Fran ( 2.5 Hours from me) so maybe it was/is a network issue???
Flashed Duttys 6.5 R9
Hard Reset
Installed Rilphone.dll
Turned phone off
Enter bootloader
Flashed 1.14.25.24 Radio
Soft Reset
Data Connection is OFF
3g Connection is ON
Phone Network Settings: Type WCDMA - GSM/UMTS Band: 1900 + 850
it has been working flawlessly for 2 days now.
I believe that the radio was flashed incorrectly the first time, it looked like it was successfully installed.
Closing thread as solution and rom flashed
I have a TyTN II that was on Hutchinson 3G UK, my dad had it unlocked (although I could have done it simply using tools here, but I'm not sure how he had it done, SPL was stock when I checked etc).
Anyway, I have HardSPL and flashed the TPC Elite V11 MEGA Manila Only.
I upgraded the radio to 1.71.09.01, protocol version 25.75.40.02.eMoH.
I can't seem to get any data connection at all, I just get the sync arrows with a cross.
I'm not sure if the problem is due to some software, or if it is because the device is from the Hutchinson 3G network, I have looked through the WiKi and FAQ and most things point to American providers and are of no help.
Any suggestions or help would be appreciated.
Thanks
Have you ran Connection Setup?
Yeh, iv just downgraded from an xperia so that was the first thing i checked. im in.a diferent area now with full hsdpa and no problems, just wont work in a gprs or 3G area.
further ideas? thanks
I had issues with connectivity with the default connection setup and 3g. Not sure if it's related or not but I installed the htc connection wizard and it corrected any network misconfigurations. I can upload that cab in a bit if you are interested. in giving it a shot (unless thats the setup you have already used)