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Hey guys, I have this prepaid ATT pay as you go simcard with the medianet unlimited on and the phone goes into a continuous disconnect and reconnect with the 3g signal if I have 3g enabled in the connection manager. If I turn off 3G then it works just fine and sticks with an EDGE connection. Is there something that I am doing wrong? I checked the connection settings with another friend who uses 3g from att as well and settings are the same. I have also resetted the phone multiple times too.
Oh and the phone I have is the ATT Tilt running Hyperdragon's most recent rom.
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
kilrah said:
I'd try swapping SIM with your friend and see if it works for both of you that way. If the Kaiser still can't connect to 3G, you might want to try another ROM, if to no avail you might have the broken 3G radio problem.
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Click to collapse
I had the same problem. Got a brand new 3G sim card from mobile operator. No help. So sent it to warranty again.
There is a broken 3g radio problem?
johnny13oi said:
There is a broken 3g radio problem?
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Click to collapse
Yes, a lot of people including me had to send their Kaiser for a mainboard exchange for that same problem.
Here's the old thread about it I found when I had the problem.
http://forum.xda-developers.com/showthread.php?t=335074
Yes, it's a hardware problem. Seems to be fairly common. My TytnII had the same problem.
I had to send it off for repair last Monday. They sent me a replacement phone on Wednesday.
Oh great, I bought this phone a while back from someone else and was using it with Tmobile and am trying it out with ATT prepaid. So I guess I am not covered and am stuck with a phone with a broken 3g radio?
First try the steps described above, sometimes configuration/ROM trouble can make it look similar.
I tried calling support and talking with them and nothing really worked. They said I would have to do warranty exchange through HTC. They said that all they would need is a credit card number and they send the new one first and I have to send back the broken one and I won't be charged if there is no water damage or too many drops right? Do they send you a completely new device? I have kept this phone inside a microfiber pouch its whole life and there are literally no scratches anywhere and a screen protector on it since day 1. It seems to work fine when on the EDGE network, so should I send it back? I don't want to get charged for anything.
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
drunkbastard said:
I have the same problem... it started with the stock ROM, I have tried four different ROMs, five different radios, even tried reverting to the 6>0 ROM thiking it was a 6.1 glitch, and nothing worked. I get EDGE just fine, but if I switch to 3G, I get a signal for maybe 30 seconds and then lose it.
Lucky for me, my warranty expired. However, AT&T is supposedly releasing the Diamond soon, I thnk I'll plod along until then.
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Click to collapse
Man I wish I had the money to switch devices like that. Being a college student means no money.
Sometimes people call me and get a message saying my phone is off or out of service. But when I look at it, it often shows 4 bars of service..
When I call someone, the problem disappears temporarily, and I start receiving calls again (and I receive all the SMS's I was supposed to get at once), only to appear again later for no reason (a soft reset also solves it). It's not related to location, it also happens when I spend the day at home (where I get a strong signal).
I don't think it's a operator problem either, since my operator is known for it's good services, and other people who use "normal" phones never had such a problem.
I tried 3 different ROMs (dutty's hybrid, Hyperdragon and AthineOS) and 3 different radios (dutty's radio (1.65 something), hyperdragon's (1.70 something), and eMo radio). Right now I'm using AthineOS with hyperdragon III's radio, and almost no programs installed..
This problem happens both in 3G and EDGE mode.
Anything I can do about it?
Send it in for repair?
Seems you tried all you could...
Don't think I can send it for repair, since it's an AT&T Tilt and I'm not even in the US..
Guess I'm outta luck then
Anyone else have any ideas?
have you tried the sim in another handset, sounds like a network problem to me.
3G Network
Are you using 3G Network?
Sometime I use 3G band and even It show good signal I loose phone calls.
I changed to GSM and no phone calls loose.
This happens in São Paulo/Brazil but...
EDIT: Sorry. Now I saw that you reported this problem also using GSM band.
Thanks.
I am not sure if you're using your US SIM card in a foreign country?
Maybe you just forgot to enable INTERNATIONAL ROAMING before you left ... ?
I'm having the same problem
I seem to have started with the same problem about a week ago. A couple people complained that they called me but it rang twice and went to voicemail - My phone never rang. However, after I made a call (or apparently did something to "wakeup" the phone), I would get the voicemail notification (2 hours later).
I tried reseating the SIM card, but then it went to "SIM Card Missing". I did a hard reset, but that didn't help. I took it back to AT&T and they replaced the SIM Card. That seemed to work again, and certainly would have been a convenient fix (bad SIM card - too easy). So I've just spent all weekend reloading all the apps, but now it's happening again!!
The symptoms are; After I reboot the device, I can receive one or two calls, then it doesn't ring anymore (the caller hears 2 rings then it goes to voicemail). If I cycle the Phone radio button in the Comm Manager, or cycle power, it comes back to life for 1 call, then craps out again.
I'm just using the standard AT&T ROM (without the Bloatware after this past reset) and the standard/default radio version 1.27.12.11
The only thing that I have noticed that seems different lately is that the "Comm Manager" task is always running when I look at the running programs (which I don't think it used to) I had also recently installed Garmin XT.
The device is of course 1 yr + 2 weeks (so I assume just out of warranty)
Any help would be greatly appreciated!!!
Hmmm,
what I would try, is, to just make a hard reset, load only my contacts to the phone and run it for a while to monitor its "Incalling" behavior. If everything seems to be fine, I would go ahead and start installing an application, then monitor my device again for a while, if everything is fine I will go ahead install the next application ... and so on. That is just to make sure that no 3rd party application causes this problems.
BTW:
I don't think that GARMIN causes this problem. I used to run Garmin on my HTC too (v5.0) until I came accross SYGIC McGuider (which works much better and card scrolling is much smoother than Garmin).
Well,
to come back to the point: if you get the same problems without loading any 3rd party application on your device, then I would recommend trying another ROM (best advice: go with the HTC stock ROM). If it also happens with the other ROM then it might be hardware related and difficult to fix.
Thanks - I knew that's what I should do, I just didn't want to do it after having spent all weekend reloading and configuring it. I thought I had read somewhere about Garmin having to have the phone radio on to work, so I was hoping there was a setting somewhere that I was missing that was powering the radio down. But..... I suppose it's time to go back to common sense and just do the reset
So far it seems to be working now. I'll give it a few days with just the basics and then start reloading one at a time.
Thanks for the quick response!
Spoke too soon
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
bbaydiver said:
looks like I spoke too soon, it's doing it again - seems like it was fine for about 3 hours, but now .....
guess it's time to try my luck with AT&T - time to see how good their customer service is
Click to expand...
Click to collapse
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
kristoff_sz said:
Well, I'm experiencig totally same stuff here. I don't know whats really going on. I've NEVER before had such or even simialr problem.
Ive installed stock HTC ROM. And its going again.
One question. Are you using Opera Mini maybe?
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Click to collapse
no, I was just using the default browser.
I've got nothing installed on it at this point so I'm guessing it's hardware related.
Over the last couple months I had been experiencing some strange battery drainage (not related to the GPS issues). I don't know if that was a symptom or not. It just seems like the radio is going to sleep somehow - it wakes up for a little while if I sync my email, cycle the radio via comm manager, or cycle the power.
Anyone know if there is a setting somewhere that controls that? (sure would be nice if it were that simple)
The AT&T store was basically useless, all they did was give me the phone number for the warranty department (but since I'm 2 weeks past warranty, he doesn't think they'll help me), and of course offer to upgrade me to the Fuze for $375 - no thanks!
I've had the same issue (I think). I too think that it seems to happen when I have a 3G data connection active and moving back to GPRS (non 3G) seems to make it better....
I'm on a standard UK ROM and using BTMobile as a provider.
I was driving down the motorway the other day and overtook a friend. He rang me and went straight to voicemail. I then got a text to say that I had a voicemail and rang him back.
I was running TomTom Traffic at the time so would have had a data session enabled....
I think its something to do with the data session sometimes not letting a call through but can't put my finger on anything and certainly can't find an option to change any settings...
Also, even at home, I'm constantly picking up my phone to see that it "has no signal" and the exclamation mark is displayed - so calls aren't coming through - but it then connects and shows a three-bar strength signal. Don't understand why it keeps dropping out, but I get a 3G connection at the front of my house and an ordinary G connection at the back and I think that it sometimes to stay connected to the 3G connection for data even when the phone signal is very poor and it would be better dropping that and connecting at "old" GPRS speed...
Same on the train on the west coast main line out of London. I think having the 3G turned on causes the phone signal to drop out completely more than when 3G is turned off, as the phone tries to hang on to the signal of a 3G cell and doesn't successfully switch over to the next "non 3G" cell whilst in a call.
have you tried a new radio such as NIKI's?
well, AT&T warranty was even less than useless. Home phone, Internet, and Wireless all through AT&T and the best they can do is "see if they could get me a deal on a new phone" or refer me to HTC technical support. Nice customer service AT&T!!!
HTC technical support was actually trying to be helpful, once she found out I already did a hard reset, she referred me to their warranty group. They looked up the S/N and it's still under their warranty (I guess theirs is 15 months after manufacture date). Now the only problem is I have to send it in to them to see if it's covered under warranty, and of course be willing to go without my phone for 2 weeks (and pay them a yet to be determined amount if they decide it's not under warranty).
I'd like to try a different radio, but looks like there's too much for me to read up on - I need to get the device fixed, I've already lost too much time with it being messed up and me screwing with it.
Update
so this morning I was ready to throw in the towel and send the device back to HTC. At least they were willing to help me out, unlike AT&T.
I get to work, and of course the phone seems to be working (which isn't unusual, it works for a little while then craps out). Come lunch time, it's still working (now this is unusual, it must be a fluke, I'll give a couple more hours before I package it up). 4:00 and it's still working! Now I'm starting to wonder if it's got to do with the cell towers near my house (and the AT&T store since it did it for them too).
I email my buddy who lives about 1/2 mile away and also has a Tilt just to see if he's had any similar problems. He calls me back laughing. There's 5 People in his office with the exact same problem (and not all Tilts either).
So to make a short story long....... it appears to be a problem with AT&T, NOT the device (but Thank You very much AT&T for the incredible customer care you demonstrated and for trying to screw me into buying new devices for outrageous prices)
So at this point, I'm not sure if it's that AT&T has fixed the issue across the board, or if it was the "Resync the routing" that the online chat person tried last night that finally propagated across the network (I assume so that AT&T can find my phone in order to route the calls to me).
I guess we'll see if it does the same thing when I get back closer to home tonight, but I'm relieved that it appears to be fixed.
Thanks everyone for the suggestions! Now I have a little more time to read about how I can screw up my phone on my own schedule - all the practice of resetting it and reinstalling everything, and seeing how much faster it is has inspired me
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
kwong1998 said:
Hi bbaydiver
Did Att fix your problem? I had same issue with my tilt 8925. I tried all the orginal Att rom "same problem". After couple minute, I can't receive and make call. thanks
Click to expand...
Click to collapse
Have you tied asking AT$T for a new sim card ? They do wear out you know.
denco7 said:
Have you tied asking AT$T for a new sim card ? They do wear out you know.
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I didn't tried asking AT&T for a new sim card. but I will call them to change the sim card. Does anybody know how to disable the 3G function?
Just a "me too..."
Hello everyone. I just wanted to report that I'm having the same issues...they started about a week or so ago.
I've had my AT&T Tilt for about 8 months now (it's a warranty replacement for my first tilt, bought in July...so of course, I'm out of warranty). I recently had problems receiving calls, and then I started being unable to make calls, even though my phone shows a decent signal...anywhere from 4 bars to 2 bars. When dialing, it'll say "Dialing..." for a few seconds...and then it clicks off. A soft reset will fix things temporarily, but that's it.
I'm running the stock AT&T ROM (I'll check the version number if someone thinks it'll help), and I've tried doing a hard reset AND replacing the SIM card. Same effect.
Someone please let me know if they resolved this problem. AT&T offered me an HTC Fuze...but I'm extremely wary of other phones by this manufacturer. I'm very, VERY tired of phones crapping out on me after having just spend a couple of hundred bucks on them. At this point, I'm just looking for something reliable. If someone else here has had problems with the Fuze, please let me know...not to start any fights around here, but I'm actually thinking about going with the iPhone.
Thanks.
Hey all, I’m having problems with my sim card not working, my Captivate doesn’t recognize it at all. I got this captivate to hold on to from my older brother who is currently serving overseas (not possible for him to use phone) a few months ago. When I got it, I rooted it, sim unlocked it (I have t-mobile), and got to flash roms and have fun with it thanks to you good folks on these forums.
About 2 weeks ago, the speaker was issues that really bothered me(had to keep tapping it in to get It to work) so I decided to send it over to Samsung to fix. The phone was still under warranty, so it cost nothing to fix fortunately. I just got it back yesterday, and since then my t-mobile sim card would not work. I rooted, sim unlocked, and flashed many different roms and still not working. Its as if the phone thinks there is no sim card at all (“No SIM Card Emergency Calls Only”). I also tried this app called Samservmode, and enabled all bands (GSM/WCDMA) to see if it would work; it didn’t.
I was ready to call Samsung again, but when I went over to my friend’s house and tried his att sim card; it worked perfectly and I was able to send texts and make calls. So something must be wrong with my sim card, it works perfectly on my g1 though (my backup phone that was used while Captivate was away). I was able to use the same t-mobile sim for a few months in a row before I sent it to Samsung, isn’t this possible for me to do it again? Any advice on doing so would be much appreciated; thanks.
P.S. My t-mobile sim card is prepaid if that matters, so I don’t use 3g or edge or any data networks.
Also my current setup (if it even helps, I've been flashing between froyo and ginger nonstop trying to fix this issue)
Firmware: 2.2
Baseband: I897UCKB1
Kernel: 2.6.32.9
Phone number and network is unknown
Mobile network type: HSDPA
Service state: Out of service
Roaming: Not roaming
Mobile network state: Disconnected
Everything else works pretty fine on this phone (wifi, bluetooth, etc.)
UPDATE: I went back to my friend's place and with his att sim card in, I tried adding a t-mobile APN based on
http://forum.xda-developers.com/showthread.php?t=744535
Unfortunately this did not resolve the issue. I did this with his att sim card because when there is no sim (or in my case, my tmobile sim) in the phone, you can't access mobile networks in settings.
I am also currently on stock I897UCKH3
UPDATE 2: So I just tried my other friends t-mobile sim card (that is on a plan) and the captivate had service; was able to make calls and text. My prepaid sim card seems to be the culprit here. I don't understand because as I tested my friends sim card on the captivate, I also put my sim card in his iphone 3gs (unlocked) and it worked fine there. Is the captivate on strike against my sim card or something? I'm going to try calling t-mobile tomorrow (doubt they'll help since the captivate isn't their phone) and see if anything can be done. In the meantime if you guys have any advice, I'm all ears.
UPDATE 3 (This is getting kind of annoying): I just got off the phone with both Samsung and T-mobile and both of them don't know what to think. I'm beginning to think this is a special case and this problem only occurred to a very few amount of people. If anyone can help with suggestions I would be very grateful. I'm thinking about going to a t-mobile store today to see what they think, maybe seeing the issue in person would help in their perspective.
Doubt anyone is going to answer or even post, but here goes:
BUMP
I also went back to stock and followed this guide:
http://forum.xda-developers.com/showthread.php?t=881162
with no success.
You try getting a new sim card?
Sent from my I897 using xda premium
Does T-Mobile have any policy of replacing prepaid sim cards? If so, that sounds like your best option. Also, Samsung might have been angry at you cheating their system, and purposefully disabled your sim card. Make sure you take out your sim before sending it back for repair.
Thanks for the reply guys, much appreciated. I decided to just live with it and keep the captivate as a galaxy s wifi if you will for media purposes only like an ipod touch. My g1 will be a phone. Once the nexus prime comes out I will start up a contract and finally experience 4g speeds and w/e else I can get with a contract thats not available on prepaid.
Also I did not send Samsung the phone with the sim card in, idk how they must've known to block it. Thanks again.
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
Applehater87 said:
The wife and I have Atrix HD phones that we bought used but in great condition a couple months ago. We purchased the Straight Talk at&t compatible micro sim kits from walmart.com and set up our service. We previously had Samsung Captivates also on Straight Talk and they worked flawlessly. I put in my APN settings and I get data and MMS perfectly but occasionally I get a red triangle where my signal bars should be and my phone says "Emergency Calls Only" and I will wait 30 seconds or so and my signal returns. There is no steady decline in signal that leads up to this. It goes from like 4 bars to a red triangle with a cross inside it.
I live in a fair sized town and have always had 3 or more bars of at&t service with phones in the past so I do not think its an issue with poor coverage. I am attaching pictures of my APN settings.
Any help would be appreciated.
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Click to collapse
I'm having the exact same issue since switching to to the 4G LTE micro sim. It only seems to happen on mine when I'm connected to Wifi though. I get the red triangle intermittently. This never happened to me until I went from the old sim to the new one. Can't find anything on it yet.
same thing
The same thing is happening to me here as well but using a Net10 LTE sim card (same as straight talk basically). I notice it the most after I complete a phone call. It takes a minute or two to regain service again. This is really annoying. Would like to see a solution to this problem.
So I worked with Straight Talk support for about 5 days, back and forth, bounced to several reps throughout and nothing substantial has come of it. It seems a little better after they made "adjustments" to my account as they put it, but I still get disconnected from mobile data when on wifi.
Don't get me wrong, their support people were very responsive and seemed to genuinely want to help me, but in the end they said "your ticket has been open for more than 24 hours so it has been closed. If you continue to have issues please open a new ticket." Anyone else have any luck on this?
I also was having this problem found that if you edit existing att apn (phone needs to be rooted)with sqlite editor it seems to work fine.
tether also works fine this way.I am still not able to get lte to work with straight talk even with new sim.
Just to follow up. As usual, it seems with ST support, one rep tells me they have some things they can try once I call back on another line and then I get a new rep who says nothing can be done until 10 people complain about the exact same issue I'm having. I'm assured this is an isolated incident...
I went ahead and purchased a new SIM card (looks different than the first LTE card I had) in case I had a faulty SIM. Worked flawlessly for a day and now it's back to the same issue of cutting out completely throughout the day.
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
htchd2fix said:
same problem here on wifi get red triangle (especially after phone call).
More since i switched from 4g sim card to lte sim noticed that data disconnect from time to time like make impossible to watch video flawlessly...
with old 4g was yes only 4g but never loss a bite....could watch anything also streaming tv.....now it is impossible.....
the end of the month going to switch to old sim and see if the problem is in the new sim cards they tried may be to limit access or is in the new service doesn't matter what sim card you possess..
we'll see...
Click to expand...
Click to collapse
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
pentjaksilat8 said:
Switching to my old sim was my first thought to. However when I tried it didn't work. I called ST and they informed me that once you switch sims, the old one can never be reactivated. On top of that they don't offer the non LTE sims anymore. Such a pain. Hope you have better luck though.
Click to expand...
Click to collapse
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
metalmike6 said:
Some one could correct me if I'm wrong here but I'm pretty sure this is a result of ROMS using a 4.4 rom. Modem crashes. If you want to test it run a Stock ROM... If you are already using a completely stock ROM then Idk what to tell you. But same thing happens to me using any version besides stock. And yes only when on WiFi
Click to expand...
Click to collapse
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
pentjaksilat8 said:
I'm on a 100% stock ROM, I haven't unlocked my boot loader, just rooted.
Click to expand...
Click to collapse
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
skeevydude said:
Then unlock your bootloader and try flashing different radios from the different stock fastboots we have. Depending on the fastboot I can have next to none or almost full in my bedroom. For me, ATT JB is in the middle, JB Mex Retail is the best, Bell ICS is the worst. ATT ICS was about the same as ATT JB.
Click to expand...
Click to collapse
For the time being, I just switched to Aio and so far so good with LTE coverage and no disconnecting issues. If they return I'll try different radios as you suggested.
So I've been with Aio for about a week now and everything is working great (knock on wood). I've had 2 mobile data drops at work with Wifi turned on, but they only lasted for a second and I do have really bad reception here inside the building. Outside of that no issues at all so far. I'll update if anything changes.
My phone out of nowhere started doing this really fun thing where it drops to roaming at random. From what I can tell, the phone is not making a handoff to the next tower to avoid the roaming. For example, if I'm sitting under a tower with full 4G, everything is fine. If I have 2 bars, it will work in 4G for a while before dropping to 3G roaming. I am able to force it back into 4G by dropping in and out of Airplane mode.
I'm running the official CM11 4/30 nightly (I was on the March Snapshot until this started happening).
First I used some Google-Fu and found it's most likely a bad SIM. I swapped SIMs with my wife, she was stuck in 3G roaming, awesome! Went to Verizon, the switched the SIM, all good, right? Nope, I didn't notice it right away, left the store and thought all was good until I needed to use internet at work.
Next, I thought it was software, so I created a backup, and dirty installed the newest CM11 nightly. No change, so I did a full wipe and install. No luck.
So next I thought maybe the radio was corrupted, so I tried to update the radio, which didn't go so well. I got stuck in a boot loop and had to sideload the old driver and reflash. So I'm back up but still having this problem. I'm thinking my only thing I can do at this point is to go to stock and see if the updated radios make a difference.
I saw another guy is had the same problem, but he had his phone replaced. I'm not sure if that will work for me since I purchased via Swappa (I do have Asurion insurance though).
So what help do I need?
1) Does anyone have any ideas on what I can do to fix this?
2) Are there any good instructions out there for how to flash to stock?*
3) Are there any good instructions on how to re-root and flash back to a custom ROM once taking the newest OTA?*
*Most of the instructions I've found have been pretty confusing and use a lot of acronyms without explaining them. I'd be willing to write some cleaner instructions for a sticky if someone would be willing to help me out with any questions I have.
Thanks everyone, I appreciate any help offered.
EtherBoo said:
My phone out of nowhere started doing this really fun thing where it drops to roaming at random. From what I can tell, the phone is not making a handoff to the next tower to avoid the roaming. For example, if I'm sitting under a tower with full 4G, everything is fine. If I have 2 bars, it will work in 4G for a while before dropping to 3G roaming. I am able to force it back into 4G by dropping in and out of Airplane mode.
I'm running the official CM11 4/30 nightly (I was on the March Snapshot until this started happening).
First I used some Google-Fu and found it's most likely a bad SIM. I swapped SIMs with my wife, she was stuck in 3G roaming, awesome! Went to Verizon, the switched the SIM, all good, right? Nope, I didn't notice it right away, left the store and thought all was good until I needed to use internet at work.
Next, I thought it was software, so I created a backup, and dirty installed the newest CM11 nightly. No change, so I did a full wipe and install. No luck.
So next I thought maybe the radio was corrupted, so I tried to update the radio, which didn't go so well. I got stuck in a boot loop and had to sideload the old driver and reflash. So I'm back up but still having this problem. I'm thinking my only thing I can do at this point is to go to stock and see if the updated radios make a difference.
I saw another guy is had the same problem, but he had his phone replaced. I'm not sure if that will work for me since I purchased via Swappa (I do have Asurion insurance though).
So what help do I need?
1) Does anyone have any ideas on what I can do to fix this?
2) Are there any good instructions out there for how to flash to stock?*
3) Are there any good instructions on how to re-root and flash back to a custom ROM once taking the newest OTA?*
*Most of the instructions I've found have been pretty confusing and use a lot of acronyms without explaining them. I'd be willing to write some cleaner instructions for a sticky if someone would be willing to help me out with any questions I have.
Thanks everyone, I appreciate any help offered.
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Get anywhere? I'm experiencing the same. Roaming all the time. Going to revert back to stock 12b and see what happens.
dr_w said:
Get anywhere? I'm experiencing the same. Roaming all the time. Going to revert back to stock 12b and see what happens.
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I'm fairly certain it's hardware. I spent a day using my Galaxy Nexus - full 4G the entire day.
I went back to stock, "bricked" my phone about 3 times doing it (quotes because it was salvageable, but I had a couple hours where I was googling like a madman worried I dun ****ed up). Stock and the new radios made no difference. In fact, with stock it would only go to 4G if I restarted it - airplane wouldn't even bring 4G back. Figure that one out.
I went to the VZW store and I'm basically screwed. I can call LG and see if they'll replace it or use Asurion. Since I got the device off Swappa, they cannot replace it. They tried to order me a new one, but the system wouldn't let them. I don't really have time to call LG, so I'm probably going to Asurion it. Their process is stupid simple to do and they'll have a phone to me the next day. Then I can spend all day tinkering with it and getting CM11 back on, which I feel like I'm an expert at right now.
Sorry, wish I had better news. If you got the device from VZW, go to the store after flashing to stock. They might want to try swapping your SIM first though, so make sure you go to a store that has decent 4G coverage in its surrounding area.
EtherBoo said:
I'm fairly certain it's hardware. I spent a day using my Galaxy Nexus - full 4G the entire day.
I went back to stock, "bricked" my phone about 3 times doing it (quotes because it was salvageable, but I had a couple hours where I was googling like a madman worried I dun ****ed up). Stock and the new radios made no difference. In fact, with stock it would only go to 4G if I restarted it - airplane wouldn't even bring 4G back. Figure that one out.
I went to the VZW store and I'm basically screwed. I can call LG and see if they'll replace it or use Asurion. Since I got the device off Swappa, they cannot replace it. They tried to order me a new one, but the system wouldn't let them. I don't really have time to call LG, so I'm probably going to Asurion it. Their process is stupid simple to do and they'll have a phone to me the next day. Then I can spend all day tinkering with it and getting CM11 back on, which I feel like I'm an expert at right now.
Sorry, wish I had better news. If you got the device from VZW, go to the store after flashing to stock. They might want to try swapping your SIM first though, so make sure you go to a store that has decent 4G coverage in its surrounding area.
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Thanks dude. I think you are right, flash stock and get a new sim first. I have a hard time believing its a hardware problem. I just wrote this in the other post about roaming:
"Same exact problem here. I was on the phone with Verizon last night. I was running cloudy pro 2 (all his roms for that matter as they are international roms) and kept getting the roaming issue you speak of...with 3g. I went back to 11A completely bone stock. Just like you mentioned, I get 4g but then after like 10 minutes I get 3g with roaming. Of course this is after I spent 30 minutes on the phone with tech support. They 'zapped' my sim card and it appeared to work but no dice. Now before doing all this I downloaded build prop editor and changed the ro.build.target_country to US versus COM as everyone suggested in all the forums, still no dice. I've tried the toggle airplane mode trick...works for like 5 minutes and back to 3g roaming. I think maybe a new sim card and avoid international roms...bummer because cloudys roms are blistering fast. Interesting thing though, I installed xdabebbs rom and malladus' rom, after already running cloudys roms, and get 3g but no roaming. I also verified that Verizon wasn't throttling me or something like that. One more thing I tried is reflashing the basebands and 24A modem, no dice. If there is a build prop fix or some other fix I'd love to hear it.
Edit: One think I'd like to mention. When I had an S4 I switched between stock roms and AOSP roms and the network settings were responsible for causing the roaming because the stock rom was an older build than the AOSP. So when I had roaming, I'd reflashed the AOSP rom, changed the settings then flash the stock rom. It worked great. "
Edit#2: Ok making a little progress. Just did this:
Get a build.prop editor from the play store, and change ro.carrier to VZW and ro.build.target_operator to VZW and ro.build.target_country to US.
Initially it worked but when I make calls it gives me Unfortunately, the process com.android.phone has stopped and I cant make calls. I went into Settings, Apps, reset app preferences...that didn't fix it either.
4G/LTE is pretty solid now but again, I cant make calls.
Edit#3: Nevermind...roaming again.
dr_w said:
Thanks dude. I think you are right, flash stock and get a new sim first. I have a hard time believing its a hardware problem. I just wrote this in the other post about roaming:
"Same exact problem here. I was on the phone with Verizon last night. I was running cloudy pro 2 (all his roms for that matter as they are international roms) and kept getting the roaming issue you speak of...with 3g. I went back to 11A completely bone stock. Just like you mentioned, I get 4g but then after like 10 minutes I get 3g with roaming. Of course this is after I spent 30 minutes on the phone with tech support. They 'zapped' my sim card and it appeared to work but no dice. Now before doing all this I downloaded build prop editor and changed the ro.build.target_country to US versus COM as everyone suggested in all the forums, still no dice. I've tried the toggle airplane mode trick...works for like 5 minutes and back to 3g roaming. I think maybe a new sim card and avoid international roms...bummer because cloudys roms are blistering fast. Interesting thing though, I installed xdabebbs rom and malladus' rom, after already running cloudys roms, and get 3g but no roaming. I also verified that Verizon wasn't throttling me or something like that. One more thing I tried is reflashing the basebands and 24A modem, no dice. If there is a build prop fix or some other fix I'd love to hear it.
Edit: One think I'd like to mention. When I had an S4 I switched between stock roms and AOSP roms and the network settings were responsible for causing the roaming because the stock rom was an older build than the AOSP. So when I had roaming, I'd reflashed the AOSP rom, changed the settings then flash the stock rom. It worked great. "
Edit#2: Ok making a little progress. Just did this:
Get a build.prop editor from the play store, and change ro.carrier to VZW and ro.build.target_operator to VZW and ro.build.target_country to US.
Initially it worked but when I make calls it gives me Unfortunately, the process com.android.phone has stopped and I cant make calls. I went into Settings, Apps, reset app preferences...that didn't fix it either.
4G/LTE is pretty solid now but again, I cant make calls.
Edit#3: Nevermind...roaming again.
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Alright, so, I have some interesting news.
I got a replacement device from Asurion - not just a replacement, a brand new device out of the box. I pulled it out of the box, swapped the SIM, same exact issue .
I went to Verizon and *****ed up a storm. They basically said "you bought it on eBay, not our problem" (I actually did Swappa - but they don't know Swappa and they do know eBay).
So I got the guy in the store to do some digging, and apparently Verizon has a point opened up with LG as they're seeing this on more and more devices - especially since KK came out. So I figured I could try an older radio. The device was on 12B when it arrived. I just flashed stock to 10B and it's the same issue. I don't know what's going on at this point - nothing makes sense but its apparently a known issue that's been appearing since the KK update.
I'm going to call Asurion and request a new device again since this one is doing the same thing, we'll see what happens. I'm still leaning towards hardware and thinking there was a slew of bad radios that went out.
Just for giggles - and I have no reason whatsoever to think this will work. I'm going to swap out the new SIM that came with the phone. Originally, I just put in my old SIM since the new one was taking too long to activate. I'm having the exact same issue I had previously. With that, I'm going to leave the new SIM in and see if it has the same dropping issue. The guy in the store had mentioned he could swap out the SIM but after a few days it will crap out again... which makes zero ****ing sense. Because of that, I might as well see what happens if I pop a new SIM in. While again, this makes 0 sense, I'm wondering if maybe the phone is frying the SIM somehow?
Again, it makes no sense at all, but I have nothing else left to try other than getting Asurion to repeatedly send me phones until I find one that works or they replace for another type of phone (which I REALLY don't want). I'll drop an edit in an hour or so if what I try makes a difference.
Quick Edit:
I COULD just keep going to the VZW store and have them repeatedly swap out SIMs since it will fix it for a few days .
EDIT:
Got the new SIM installed and it's working. The guy in the VZW store told me that we can keep swapping SIMs and the same issue will happen, which again, makes no sense to me. I'm at a bit of a loss to be honest. I wonder if it's possible that my old device was frying the SIMs (again, makes no sense) and that maybe the new SIM not going in my old device will fix the issue.
What ROMs are you running? A phone frying a Sim does not sound likely at all. I got my new sim card and have been running xdabebbs ROM with no network issues. I feel like my issues stemmed from the Intl ROMs.
Sent from my Nexus 7 using Tapatalk
dr_w said:
What ROMs are you running? A phone frying a Sim does not sound likely at all. I got my new sim card and have been running xdabebbs ROM with no network issues. I feel like my issues stemmed from the Intl ROMs.
Sent from my Nexus 7 using Tapatalk
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The only ROM I've ever run was CM11.
Same thing happened on stock though after flashing through the LG Flash Tool. Then, with the new phone from Asurion, used old SIM - 3G only. Used new SIM - 4G sticks.